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State Bank of India [SBI] Complaints & Reviews

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Updated: May 1, 2026
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M
Meenu88kh
from Vijayawada, Andhra Pradesh
Jan 16, 2021
Resolved
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I made an order in jiomart with Order which is of rupees 87 on 9th of january 2021 And jiomart cancel it due to out of stock issue and now jiomart is asking that they already refunded the same amount in same payment mode from where i make an online payment which is through sbi debit card and the refund reference id is 30004610111009100917240.
Jan 16, 2021
Complaint marked as Resolved 
Jiomart email address is [email protected]
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    SURIYAPRAKASH S
    from Vilattikulam, Tamil Nadu
    Jan 16, 2021
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    Website: IB ACIO APPLICATION FORM WEBSITE

    While applying ib acio application form i have paid fee rs.600 my amount has been debited but application status shown payment pending so i paid one more time to clear then i informed to sbi help line no. 7 days later i have received a message my application status has been closed what the sbi help line customer service i formed merchant confirmed the payment. So please help to get my pament refund.Transaction id:dear customer, tx#[protected] for rs600.00 by sbidrcard x4393 at 80701999 on 09jan21 at 13:43:06.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      A
      Arun Vinod
      from Mumbai, Maharashtra
      Jan 16, 2021
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      Address: Kodumur
      Website: Sbi

      Rs. 72 deducted from sbi account and message showing in statement as "fi txn @ csp outlet". As i don't why this is deducted therefore i raised the complaint. Even i didn't get any message regarding this deduction on my mobile phone.
      Please revert my amount because i need money this time. Hopefully i will get my money as soon as possible.
      and sorry i don't have small account. also i am using credit card of sbi
      Thanking you
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        S
        sanjay taneja
        from Gurgaon, Haryana
        Jan 16, 2021
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        Address: h.no 1195 sector 7d faridabad

        Complaint details dated=15/01/2021 (friday)
        sir,
        i anita gandhi am a lecturer and working in haryana govt school . I am a victim of online fraud. Incident happened dated on 12/09/2017.
        At that time i was having my salary account in state bank of india- ballabgarh (haryana) branch.
        Incident happened on 12/09/17 is explained-
        today (dated on 12/9/17 at 4.05 pm) somebody-mr rahul sharma called me on my mobile and said that i am an rbi employee and posted in noida.He used mobile no- [protected] which is now switched off.
        He asked me about my sbi card details very cleverly, unfortunately i believed on him (due to rbi employee) and told my debit card details with otp (received on mobile).
        Actually he said that he is going to link my debit card with adhar.
        He cheated me very cleverly and with drew total amount of rs 50000/ approx. From my saving account and utilised in different wallets transactions as mpaisa, airtel money, payu and ola.
        Detail is as follows:-mpaisa/vodafone
        amount with drawn= 19998/ date= 12/9/17 time=4.10 pm trans id=[protected]
        payu
        amount with drawn= 9998/ date= 12/9/17 time=4.12 pm trans id=[protected]
        airtel money
        amount with drawn= 9998/ date= 12/9/17 time=4.15 pm trans id=[protected]
        ola
        amount with drawn= 9998/ date= 12/9/17 time=4.16 pm trans id=[protected]
        due to this fraud i lost approx.Rs 50000/ which is a hard earned money of a teacher.Despite lot of effort of my husband i only recovered rs 9998/ (from payu) back in my saving account.Kindly help to get refund of my balance money (air tel money, ola, mpaisa/vodaphone) and take corrective action as soon as possible so that nobody can cheat people in this fashion. I sent my complaint in bank and on different portals also but i am still struggling to recover my money lost in online fraud.
        Let me know is there any other way to recover my lost money.
        Thanks & regards
        anita gandhi
        mobile-[protected]/[protected]
        address- h.No 1195
        sector 7/d
        faridabad-121006 (haryana)
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          S
          Sasmita1
          from Agra, Uttar Pradesh
          Jan 16, 2021
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          I rcvd message fromBX-SBIKBP of cash withdrwal from account( not mine)
          Why such messages I receive in my fone
          Some time gas subsidy messages also keep coming .. may be some one using my number
          Please look into the matter
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Please find attached screenshots of fraud messages from 3 different phone numbers.
          Please take necessary action against them so that we can save poor people who doesn't know about these frauders.
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            M
            Motrim
            from Delhi, Delhi
            Jan 16, 2021
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            I have ordered and returned two product from Amazon i. e Gulabi Fab women's black jacket and Royal station men's jacket denim. The Amazon has issued the refund and it was said that the money will be credited to my account by 14 Jan and 15 jan but still the money is not credited to my account .The RRN number are 347378 and 546831 respectively. Please add the money to my account.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Sir, I have complaint but still pending. The complaint is still pending . It is still Unsolved please solve it.
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              A
              Ambrose Pachuau
              from Warangal, Telangana
              Jan 16, 2021
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              I have ordered this Order ID:[protected]
              Kawachi Portable Therapeutic Steam Sauna Bath Home for Spa Weight Loss. I ordered i payment online and i cancel on the same day but didnot received any money till today...i cancel it on January 9 and the customer service of Amazon told me to wait 5-7 days and when i contack them again they say that they already issued the refund and gave me the reference id[protected]
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Jan 16, 2021
              Updated by Ambrose Pachuau
              I have ordered this Order ID:[protected]
              Kawachi Portable Therapeutic Steam Sauna Bath Home for Spa Weight Loss. I ordered i payment online and i cancel on the same day but didnot received any money till today...i cancel it on January 9 and the customer service of Amazon told me to wait 5-7 days and when i contact them again they say that they already issued the refund and gave me the reference id[protected]

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                C
                Cbiswa17
                Jan 15, 2021
                Resolved
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                Resolved

                Website: cms.onlinesbi.com

                Sir I booked a train ticket from my SBI festival rupay card on 25/11/2020 which was given to government servent with ₹10000 pre loaded balance as a festival advance which will expired on 31/03/2021. So no account no. was register with this only a utsav rupay card was given for transactions. But my ticket is not confirmed and IRCTC refunded the amount on 09/12/2020 with

                REFUND ID - [protected]

                BANK REFERENCE ID - 17203010343048403114013

                But till yet the amount is not refunded back in my Festival Rupay Card.

                My card no. - [protected]

                Card name - SBI RUPAY PREPAID CARD

                EXPIRY DATE - 03/21

                Sir please help me to get my refund back to my card.
                Transactions details are attached for your reference

                SOP Order for UTSAV Card Special festival package to Govt. Servants : Finmin Order 13.10.2020 is also attached.
                Mar 15, 2021
                Complaint marked as Resolved 
                Thanks alot for helping my complain is resolved from the SBI
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Sir, I am also having the same issue. Please let me know if the issue is resolved and if resolved just let me know the procedure to be followed.
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                  V
                  Victor Khonglah
                  from Mumbai, Maharashtra
                  Jan 15, 2021
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                  Address: SBI Cards & Payment Services Ltd. DLF Infinity Towers, Tower C, 12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon -122002(Haryana) India.
                  Website: www.sbicard.com

                  Hello. I am raising a complaint aga inst SBI Card. I previously owned an SBI Card ( VISA Platinum) number [protected], which i had to block due to fraudulent withdrawal. Matter was resolved. However, consequently my replacement card never arrived. Having no option, I closed the card account after clearing all outstanding bills. That was 2 years ago. Now I want to apply for a fresh Credit Card, but after submission of all documents and filling forms, system is not accepting my application based on false information that my credit score is bad. I wish to clarify that -
                  1. I have never defaulted on any loan
                  2. My savings bank account balance is more than sufficient
                  3. My monthly salary is 1 lac plus ( proof attached)
                  4. I have only 1 loan, i.e. car loan with outstanding of Rs. 17, 000/- only
                  5. I am a salaried individual serving in Government, having salary account with SBI Laitumkhrah Branch since 2008
                  6. I have 18 years of service left
                  7. CIBIL score is 735/900 as on 31/12/2020 ( report attached)

                  Based on the above mentioned facts, I am hereby putting this query to SBI Card as to why my application was denied?
                  Waiting for response from SBI Card
                  Regards
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    A
                    amarsmande
                    from Dhawalpuri, Maharashtra
                    Jan 15, 2021
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                    Respected Sir,

                    SBI METRO CREDIT CARD[protected] **** **** 6338

                    Because of Covid19 global issue & some personal reasons my financial situation is weak so I settled down my 3 SBI card in same month. My brother help to pay the dues (Mr. Manoj-[protected]). For SBI Simply Save & SBI Tata card I paid all settlement amount as per settlement letter before due date, now this both cards are ZERO i.e. settled down properly.

                    But I am not able to paid SBI metro card settlement amount on time till date I paid 33000+44000+41000 only, near about Rs.1, 95, 000+ settlement amount against SBI metro card pending from my side. Last more than a month two of my family members were admitted in hospital, one family member is in very critical health situation. I know these are my personal problems.

                    Mr. Girish ([protected]) with the help of Mr. Dilshad Sir ([protected]) settled down my SBI metro card. I know from our side we not able to complete our commitment & not able to pay settlement amount because of family medical emergency. Last date as per SBI metro card settlement letter was 07 Jan 2021. So Mr. Dilshad sir & Mr. Girish told us, suggest us to pay Rs.28000 after that they will extend settlement time, but that Rs.28, 000 also we not able to pay till date, but by tomorrow 15 Jan 2021 we definitely pay the same.

                    My complaint against SBI tele caller executive. Today morning I got call from ([protected]-----Time 11.02AM), to that lady I share above mentioned everything, she simply told me pay the Rs.28, 000 as Dilshad sir told you & shre payment details with them. But after sometime hardly one hour later that same executive & another executive ([protected], [protected]) start contacting at my family members & relatives number continue harras them using slang language. Just one lady executive told me that Mr. Girish suggest her to call my family members & relatives continue & intensionally harras them.

                    Me, my family members & relatives have been harassed and threatened by sbi card recovery agents and inspite of repeated complaints bank did not take any action.

                    I will ready to pay SBI metro card settlement dues but need more time but in between these executives continuosly harrs me and my family members & relatives in wrong way. If I did suicide because of this unwanted harrasment the above mentioned lady executives responsible for that.

                    Kindly guide me in this hard times.

                    Thanks & Regards,

                    Amar Mande
                    [protected]
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      M
                      Meghabisht
                      from Naini Tal, Uttarakhand
                      Jan 15, 2021
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                      I ordered a product from Amazon worth rupees 350 and later on due to quality issues i returned it Amazon initiated the refund on 4/January/2020 and it was supposed to be credited on my account by 9 January but it's not there

                      My reference number number is 581293...The refund is done from Amazon 's side and despite of having Refund reference number SBI is not crediting my amount
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        S
                        suresh chem
                        from Bengaluru, Karnataka
                        Jan 14, 2021
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                        Resolved

                        Mobile no: [protected] jio no
                        Date of recharge: 13th January 2021 10:06
                        Mode of recharge: yono sbi netbanking Reliance jio recharge amount: 249 rupees
                        Bank transaction id: UHB1319409
                        Jan 24, 2021
                        Complaint marked as Resolved 
                        In next two days my money refunded to my account.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          Pankaj Awati
                          from Madikeri, Karnataka
                          Jan 14, 2021
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                          Address: Raybag, A/p:raybag, Diggewadi
                          Website: Airtel payment bank

                          Hi sir, HELP HELP HELP PLEASE PLEASE
                          On 11 jan there was transaction made of 1500 from my bank account to airtel payment bank through
                          OTHPG
                          THERE DETAILS ARE
                          OTHPG 684931 AIRTEL PAYMENT BANK itHaryana
                          So i have humble request to resolve this case and return back my money
                          PLEASE HELP ME
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            Satyanish Pandey
                            from Guwahati, Assam
                            Jan 14, 2021
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                            Address: Sihpur chanpatia, Sihpur, Bihar, India, Dhankutwa, Sihpur, Chanpa

                            Today I received a message from bank that a loan account is created to my number. I haven't any account in State Bank Of India.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Jan 14, 2021
                            Updated by Satyanish Pandey
                            This is the message.

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                              SUKHMANI TELECOM
                              from a€sansol, West Bengal
                              Jan 14, 2021
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                              Address: HUTTON RD ,ASANSOL

                              On 13.01.2021 cash has been withdrawn from yono cash twice the amount is rs 10000+rs10000 without any otp or any message, i think it has hacked the mobile through any app or any other method which is unknown to me
                              name -gurmeet singh chhabra
                              mobile no;[protected]
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                y8me203
                                from Bengaluru, Karnataka
                                Jan 14, 2021
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                                Address: MACHLIPATNAM bazar branch

                                A Sum of Rs 688.11 is Deducted as DOM surcharge/tips/rate diff dtd from my account what is the Plus Point of Going CashLess when Bank can deduct some amount after the transaction is done. no where is Mention that a certain amount will be deducted from account if you pay using card so that consumer can prevent from doing so Its like cheating consumer to pay for using card and then later on deduct some amount from there account without giving then any notice or Proper Information why a certain amount is Deducted
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Jan 17, 2021
                                Updated by y8me203
                                Not yet resolved
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                                  Raushan Tripathi
                                  from Guwahati, Assam
                                  Jan 14, 2021
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                                  Rs. 40 deducted from sbi account and message showing in statement as "fi txn @ csp outlet". As i don't why this is deducted therefore i raised the complaint. Even i didn't get any message regarding this deduction on my mobile phone.
                                  Please revert my amount because i need money this time. Hopefully i will get my money as soon as possible.
                                  Thanking you
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    vikash36914
                                    from Kamarhati, West Bengal
                                    Jan 13, 2021
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                                    Address: 369 Rail Bazar, Kanpur, Uttar Pradesh, India

                                    Sir
                                    I have ordered a Dell Km117 Wireless Keyboard Mouse on 22 December 2020 and the price of the product is Rs.1499. The order Id is[protected]. It was to be recieved on 29-Dec-2020.But I have cancelled my product on 27-Dec-2020.
                                    Amazon initiated the refund on 28-Dec-2020 and it was expected to come on 06-Jan-2021.
                                    Amazon gave me the reference id 30005403640357162732190 but the State Bank Of India bank has still not credited my money.

                                    This is urgent please help me as soon as possible
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      santanu@1997
                                      Jan 13, 2021
                                      Resolved
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                                      My name is Priyanka Adhikary and I had ordered a book named lame excuse of RS. 338 in snapdeal on 04 January 2021 and on 07 January 2021 it got cancelled from their end and they refunded on 07 January 2021.

                                      snapdeal initiated the amount to my card but I still didn't get the money. Snapdeal sent this reference number
                                      210096 and told me to fill charge dispute form but State Bank Of india doesn't have such policy. So
                                      please kindly respond to this complaint it's very urgent.
                                      Jan 13, 2021
                                      Complaint marked as Resolved 
                                      After one day of filling the complain they got notified on the complaint and they just credited in seconds.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        koushik.Tadikonda
                                        from Vuyyuru, Andhra Pradesh
                                        Jan 13, 2021
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                                        State Bank Of India [SBI] debit adjustment - slop charges applied

                                        I had opened home loan account with sbi on 22/10/2019. When loan account was opened, we were informed there was a processing fee wavier and additional charge and I see that on 15/12/2020, slop charges of rs 1000/- with narration as debit adjustment. We need to understand as to why this slop charges are applied I believe that this slop charges are to be applied post 3 or 5 years of opening the home loan account....
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