After a moratorium during lockdown, I paid 24, 000 to bank before period end. Even then, the bank sent agents to my home. And one Rahul Nikam on phone spoke to me with extreme rudeness.
Since September, I have been paying my EMIs regularly, before due date. Even then, I keep on receiving calls almost daily, well before next EMI due. And even when I tell them the date, they call again next day, or sometimes on the same day, asking same information. One lady even told me that it is her duty to call regularly. That it is the automated system. And that I need to receive call daily and expected to give same information again and again, even when I never delayed EMIs. And the due date to this month is yet to come.
The latest is today, on 8th January, 2021.
+[protected]. Today at 17.01.
+[protected].Today at 16.38. When I asked this person how many times will you remind, he asked why I was asking him this. When I started to reveal data, he feigned as if I did not respond. He began saying, response na milne ki vajah se aapki call disconnect kee jaa rahee hein. And then I received a call from above number.
Same day, today itself, I received a call from number
+[protected] at 15.15
I received a call from a lady from mobile number
+[protected] at 13.25 on 7th January 2021 yesterday.
Then before it, I received a call from
+[protected] at 9.11 on Thursday, 7th January, 2021.
And on Monday, 4th January, 2021 from phone number
+[protected].
I wish to tell that, my EMI payment falls due on 11th of every month, and so far, for last 4 months, I have been paying well before due date.
This is a harassment. Please help me.
State Bank of India [SBI] customer support has been notified about the posted complaint.