Claimed

State Bank of India [SBI] Complaints & Reviews

www.sbi.co.in

1.4

Updated: May 1, 2026

Complaints 27954

Resolved

7397

Unresolved

20557

So far, so good. State Bank of India [SBI] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope State Bank of India [SBI] will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to State Bank of India [SBI]

Having problems with State Bank of India [SBI]?

File a complaint and get it resolved by State Bank of India [SBI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

State Bank of India [SBI]

State Bank of India [SBI] reviews & complaints page 190

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Hyderabad

Sir,

I have made a transaction worth 1648 and the details are Transaction of INR 1648.00 made on Prepaid Card XXXX7801 at ECommerce/FKPAYMENTS /Mumbai /[protected]/ on Sat Jan 30 20:20:24 IST 2021.

Further, cancelled part of the order worth Rs 1230 and the refund for the same was processed by Flipkart. Refund ID is -Refund ID - CR21013022580419581855302.

But till date no communication was received from SBI with regard to refund amount.
SBI RuPay Prepaid Card Number: [protected]
Registered Mobile Number: [protected]
Card Type: Utsav Card Platinum.

Thanks and Regards
Sandolla Dasharath

State Bank of India [SBI] customer support has been notified about the posted complaint.

Feb 02, 2021

Updated by Sandolla Dasharath Even after multiple times mailing/ contacting customer care no help was made.

Feb 03, 2021

Updated by Sandolla Dasharath No proper mechanism is there in SBI to resolve SBI UTSAV CARD issues of refunds. No help was made to me till now.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Sir,
I did a recharge of Rs.250/= to SBI Fastag thru sbi payment gateway with my SBI Debit Card on 13-Nov-2020. The transaction got failed. But the amount is not refunded yet. I have sent many mails to sbi fastag(attached the mail list). But no reply from them and the amount is also not credited back to bank or to the fastag. I raised the query to bank and they said that merchant has received the amount and they told that you need to contact fastag.

Please help me to get my amount.

Thanks,
Andrew

State Bank of India [SBI] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Personal Card.

To issue a fresh SBI Credit Card instead of the present one to avoid

a fraud I am suspecting..

The Card Number is [protected].

VP Ramachandran.

State Bank of India [SBI] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: SBI bank, NRI Branch,Pratap Nagar,Jaipur

Sir
For the last 40 days or more I am trying for getting a loan disbursement through sbi, the NRI branch located in Pratap Nagar, Jaipur, but neither the sbi agent nor manager of the branch is coperating with me.
They are not responding to my queries and complaints. Finally, I lodged an online complaint regarding this matter in SBI online complaint, on 30 january2021, but till the date got no response for my complaint, with complaint number 41648811.

State Bank of India [SBI] customer support has been notified about the posted complaint.

Feb 01, 2021

Updated by DrVivek Mishra Sir
For the last 40 days or more I am trying for getting a loan disbursement through sbi, the NRI branch located in Pratap Nagar, Jaipur, but neither the sbi agent nor manager of the branch is cooperating with me.
They are not responding to my queries and complaints. Finally, I lodged an online complaint regarding this matter in SBI online complaint, on 30 January 2021, but till the date got no response for my complaint, with complaint number 41648811.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 9-SA, Jains, Virugambakkam, Chennai-600092.

01.02.21
Dear Sir, Mam,
Sub: My Account No.[protected]-292. Different Procedures & Irregularities in SBI Branches in Bank Transfer of Money to Foreign Country (UK).
__________________________________

I submit that the following Irregularity & Procedure was followed by SBI, in different Branches:
1. On 13.1.21, I transferred GBP:102 to my Son in SBI Saligramam Branch (Branch Code: 06850), for which the Banking Staff took the following from me:
a. A written Letter to SBI giving all the particulars of the Transfer, in which she asked me to mention to debit the sum to my account No. 000000-[protected].
b. Also, She took a Cheque from me for the amount to be debited to my account, in spite of my objection that the Cheque might cause duplicate debit.
2. On 25.1.21, from my same account No. 000000-[protected], I transferred GBP:6, 762 to my Son, from SBI, NRI Branch, T.Nagar, Chennai (Branch Code: 07684), for which the Banking Staff took 2 nos. of Filled-in Forms from me (No Cheque & No Letter was requested from me).
I don’t understand why 2 different procedures are followed in your Bank Branches.
I strongly emphasize that the procedure followed by SBI, Saligramam Branch is not Logical, as there is every chance of duplicate debit to my account.
So, I request your good selves, to make a Standard Procedure & advice your Staff accordingly, in this matter.
With Kind Wishes & Regards from: Alagappan Chinnasamy, Ac. Holder.

State Bank of India [SBI] customer support has been notified about the posted complaint.

Feb 01, 2021

Updated by Chinnasamy Alagappan 01.02.21
Dear Sir, Mam,
Sub: My Account No.[protected]-292. Different Procedures & Irregularities in SBI Branches in Bank Transfer of Money to Foreign Country (UK).
I submit that the following Irregularity & Procedure was followed by SBI, in different Branches:
1. On 13.1.21, I transferred GBP:102 to my Son in SBI Saligramam Branch (Branch Code: 06850), for which the Banking Staff took the following from me:
a. A written Letter to SBI giving all the particulars of the Transfer, in which she asked me to mention to debit the sum to my account No. 000000-[protected].
b. Also, She took a Cheque from me for the amount to be debited to my account, in spite of my objection that the Cheque might cause duplicate debit.
2. On 25.1.21, from my same account No. 000000-[protected], I transferred GBP:6, 762 to my Son, from SBI, NRI Branch, T.Nagar, Chennai (Branch Code: 07684), for which the Banking Staff took 2 nos. of Filled-in Forms from me (No Cheque & No Letter was requested from me).
I don’t understand why 2 different procedures are followed in your Bank Branches.
I strongly emphasize that the procedure followed by SBI, Saligramam Branch is not Logical, as there is every chance of duplicate debit to my account.
So, I request your good selves, to make a Standard Procedure & advice your Staff accordingly, in this matter.
With Kind Wishes & Regards from: Alagappan Chinnasamy, Ac. Holder.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

The product is. - Altino ultra DJ Sound blast portable speaker.
I returned it on 7 January.
The refund was initiated on 17 January.
But the bank has not credited it
The Return reference number is[protected]
The order id is[protected] .
Please solve it as soon as possible.

State Bank of India [SBI] customer support has been notified about the posted complaint.

Feb 01, 2021

Updated by Advika Shetty Please solve it as soon as possible. ðŸ™ðŸ™ðŸ™ðŸ™ðŸ™ðŸ™ðŸ™ðŸ™ðŸ™ðŸ™ðŸ™ðŸ—£ðŸ™ðŸ™

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: PBB, Raigarh

My child's RD account was matured on February 2020, but till date matured amount was not deposited in saving account.

State Bank of India [SBI] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Received an SMS from BX-SBIKBP on 31stJAN 2021 time 2.49 PM as follows:

Your AEPS Balance Enquiry txn for SBI A/c XX721 is successful. Your balance is 31.00 CR. RRN [protected]

please note that the above transaction is not done by me. Please check, cancel, refund, and inform me regarding this.

State Bank of India [SBI] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: SBI

Website: ONLINESBI.COM

I several times have requested the Bank not to clear payments in excess of my available limit. For security reasons RBI has also made it mandatory for the Credit Card issuers to provide facility to its users to change the limits(within the sanctioned limit) according to their wish, so that the fraudulent payments can be stopped.
In my Nov'19 Bill for 25121(Limit 35000) a sum of 590/-is charged towards over-limit-Fee for use in Oct'19 Bill for 18616/-(Limit-35000), In Total Purchase of 36525.94, Bank's unwanted excess clearance was of Rs.1525/94- on 28.9.2019 which was cleared on the very next day on 29.9.2019 by paying 17910/-. i.e. advance payment of more than 16000/-.
On my contact I was replied that the unwanted Fee reversal can be done once in six months and that has been availed to you hence credit can not be provided.
Agony develops in such open Frauds.
Refund of 590/-is desired.

State Bank of India [SBI] customer support has been notified about the posted complaint.

Mar 24, 2021

Updated by sharmajaipur No Reply

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Someone debited 10000 rs from my account.
In tranjection it showing Apes
At 1051 dua rural banking

State Bank of India [SBI] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have done one year Amazon prime member ship on 27th September. But I didn't get the refund money. Please help me in this problem
Reference number is [848914]
Please Please help me in this. It's been so long while.

State Bank of India [SBI] customer support has been notified about the posted complaint.

Jan 31, 2021

Updated by chaitanyakota Please help me in this problem.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jamshedpur

Dear sir,
I am vishwas sharma a client of your bank my account number is [protected].
On 16th of january 2021 at 7:56pm i went to sbi atm at mango to deposit my money through machine but due to delay in submission of the money of amount ₹5500/- (Five thousand five hundred only) the machine showed timeout and my money got stuck into it. The amount has not came in my account yet since it has been many weeks.
To claim my money i went to sbi bank at mango, the person who has appointed to look towards the transaction in atm asked me to fill a form and to wait for two days. The third day i went again but they again told me to wait for few more days and yet it's going like this. Everytime whenever i went to the bank till now the workers in the bank abuse me and also misbehave with me which i never accepted they use such words which i even can't tell you it really makes fell hopeless and disappointed. I really want you to look into this matter and help me to get my money back. For which i'll be grateful to you.

Your's faithfully,
Vishwas sharma
Date:29.01.2021

Feb 7, 2021

Complaint marked as Resolved

Resolve

State Bank of India [SBI] customer support has been notified about the posted complaint.

View replies

D

dipeshsheth1

from Ahmedabad, Gujarat

Jul 20, 2022

0n 19th July I went to ATM of SBI to withdraw Rs 10, 000/- After waiting for 15 minutes when i did not get the OTP on my phone, I went back home and after 90 minutes i got the OTP on my mobile with instruction that if this is not authorised then send Block message on 567676. As it was not me I blocked the Debit Card for which I did not get the OTP when i had waited at the SBI Branch (Prenatirth Branch, Ahmedabad)
The System of SBI is hopeless. Then I talked to the customer executive on [protected] who after taking all the information to validate that I am the genuine Account Holder said that the system is not working so I should try after 2 hours.
I again tried after 2 hours but unfortunately the same experience the system is not working. The Executive who was talking to me was absolutely useless as he was having no idea of SBI.
Today on 20th July, 2022 I talked to Customer Executive on [protected] and again was told that the system is not working. Then I requested that person to pass the line to the senior person who despite of slow system helped me to take the request of new Debit card but I was told that I would be charged RS 300/-

Now, it is not a question of Rs. 300 but the matter of principal that when i wanted to withdraw money from ATM SBI System is not working.
2. I never get any OTP on my Mobile
3, after 90 minutes i am getting OTP on my Mobile
4. Then I get the message that Rs 10, 000 is debited
5. In the message it is clear instruction that if it is not you then send BLOCK message on 567676
6. I did the same thing which i was instructed to be done
7. Now SBI says that I shall be charged Rs 300 for issuance of the Debit Card.

My point of resistance is that due to poor functioning of the SBI system why should i be penalised?
If i act as per the instructions of theSMS sent to me then why should i bear RS 300 ?

I intend to take up the matter with appropriate authority so that such difficulties are not faced with other person.
SBI should immediately reverse Rs 300 charges for issuance of Debit card

Regards
Dipesh Sheth
Ahmedabad

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I tried to deposit Rs. 25500/- in cash deposit machine but the machine provided the retracted info slip. The same is attached.
Kindly resolve the issue.

State Bank of India [SBI] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have ordered the product.
I got it.
It was Altino Ultra DJ Sound Blast Speaker Portable Best Bluetooth Speaker .Quantity -1 .Order ID[protected].
It was completely Damaged.
I returned it on7 January.
The refund was initiated on17 January.
I haven't got the refund till now.
Reference ID[protected]

State Bank of India [SBI] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Null
Dear Sir/Mam one of my refund amount 719/- which send to my account on 8th December 2020 From Myntra. In they send to my account the also provide refund reference number The reference number is:[protected]. I am waiting almost 50Days extra but the amount didn't reflect to my account. I have complained against on my branch but I didn't get proper solution from bank manager. I have complained against it but still it's not reflect in my account.

Dear sir/mam I have including refund details with reference number plz refund my money as soon as possible.

And I am also going to bank but the bank customers are unable to help me and unable to track the reference number and the sites customer are says they didn't help and I am also done 1 rq but they are not give me a proper solution.

Plz give me my refund I have to pay my college fees.

Date:- 8 December 2020
Dispute amount:- 719/-
Refund Reference Number:- Mantra:[protected]
Account no:- [protected]
Branch:- Indri
IFSC:- SBIN0004945
Phone no:- [protected]

State Bank of India [SBI] customer support has been notified about the posted complaint.

Feb 07, 2021

Updated by Sahil Rk I have not received my refund plz give me fast as soon as possible.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: INDIA

In this corona pandemics
I am Goldie Rana, I am having a very bad experience with SBI credit card. I am having a SBI card with [protected]. I completed my full and final settlement of this card 26095 rupees against full amount 43491.30 based on Tracer letter DEL[protected]. Here onwards the problems are starting. After full and final settlement. SBI bank keep generating Due amount. I asked about this to bank, they informed me your final settlement information not updated. Will make it soon. I completed the final settlement in December 2020 and still aim getting the due amount and now it crossed 19000.
Please solve this matter before this is gone huge amount, and I have to take a legal action.

Goldie Rana
[protected]@gmail.com
[protected]

State Bank of India [SBI] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Sir I had given a cheque of sbi to my home loan bank HDFC (Non sbi).
first cheque of december cleared but in january cheque the amount is debited from my account and after some time i got a message stating the cheque is dishonoured and it charged 177.00 and later another message from sbi stating your account is credited with cas corr pr chq reversal of withdrawl by cheque.
I dont understand what is all this for.
I had enough funds in my account.

Sir SBI commits this many times with several people
There are 1000s of complains
Kindly ask sbi to reverse my 177 rs

ACC [protected]
Mo. [protected]
Raghvendra Mishra

State Bank of India [SBI] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have done one year Amazon prime member ship on 27th September. But I didn't get the refund money. Please help me in this problem
Reference number is [848914]
Please Please help me in this. It's been so long while.

State Bank of India [SBI] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

On 01/27/2021, tried to deposit 200*4 + 31*100 = 3900 rs but I was asked to remove the cash. When the slot opened I could take back only 200*2 + 31*100 = 3500 rs the remaining two 200 notes are neither given back nor credited in my account. Please help me in getting 400rs to my account.

State Bank of India [SBI] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I am retired from Education department punjab on 30 th April, 2020 & my pension case has been by SBI Shahkot(50315) on 31th December to Panchkulla main pension branch Of SBI but tell date I have not received pension.
My Account No. is [protected] PPO No. is [protected] Cell No.[protected] pl solve my problem
Regards
Loveleen Verma

State Bank of India [SBI] customer support has been notified about the posted complaint.

View replies

L

Loveleen Verma

from Patiala, Punjab

Feb 9, 2021

Till today no progress of my complaint
Please solve my problem, my pension delayed by 10 months

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines