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State Bank of India [SBI] Complaints & Reviews

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Updated: Feb 23, 2026
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H
hiral thakor
Sep 14, 2020
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Dear team,

I have an sbi account with the sbi branch in gandhinagar, sector 10b, sector 10, gandhinagar, gujarat 382010.

Name - hiral baldevbhai vaghela

I have requested for new debit card via internet banking on 1st-aug -2020 after requested no debit card issued on my home address or even after the branch visit.

Whenever i tried to reach out to customer care they are just providing me excuses that in 15 days you will receive the card even while visiting the branch they just providing information that card status showing issued but till today no card was received, even they are not helping me out for this or even not providing the proper information so i can get the debit card.

I also raise a second request on 27th-aug -2020 after not receiving any debit card and proper response, still, no card issue when i tried to reach customer care the same they just proving excuses and multiple numbers to call on this number to get the card status or yono sbi helping number to raise a new request, how much time i need to raise a request for a single debit card.

No one is providing me the proper information just saying they are a technical problem please call on this that and so on.

[protected]-yono sbi
[protected] sbi gandhinagar (I tried many times but no one is picking the call)

There is only one question with you that you are capable or able to provide me the debit card or not?
If yes please look into this matter and provide me the debit card.
If not so i can remove or delete my sbi account because of this type of customer service.

1 month passed but still, i'm fighting for my debit card, and no proper help or response received from your side. Now i'm frustrated and fed-up with sbi services.

Please find the attached screenshot while applying for a debit card 3rd time via internet banking.

I also registered a complaint with rbi against the same issue, please find the complaint number for your reference.
[protected]

I am looking forward to hearing from you soon.
Sep 24, 2020
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    ayu sh
    Sep 13, 2020
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    I am complaining this because i haven't got my refund till yet, it's been almost 2 months help me plz i beg you
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      H
      Himanshi122
      Sep 13, 2020
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      Hi Team,

      I need ur urgent help. I am a credit card holder of sbi. I have a card with 30000 limit. I have taken monatarium due to financial crisis durinh COVID-19. I am due to pay bill in September. I used the card for 30000 and i am elligible to pay bill as i used the card. The sbi made by bill to 39000 INR. Now i asked the representative to waive the charge as 9000 intrest would be very difficult to pay. I am ready to pay 30000 to them and i am not denying. The customer service abused me daily they are harrasing me daily. Being a girl i can not be abused by a boy for payment. They are using dirty language with me daily on call. They are saying me that go and beg in front of people for money and make the payment. They even said to put the money in ur ass then. How bad is to listen such kind of words from boys. I request to help me immediately as i am being afraid of boys . If they are abusing me they can do anything with me. I am being mollestated by sbi team.

      Thanks
      himanshi khurana
      [protected]
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        S
        sujaybabuv
        from Bengaluru, Karnataka
        Sep 13, 2020
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        Hi Nodal Officer,

        I have raised 2 complinats Case 25174748 and case 24310740, but no response from your side. This is the way sbi function totaly dispointed with one of best nationalized bank interms of service

        Please find the attached Details of My Bank

        Name : Sujay Babu Vemulapalli
        Account Number : [protected]
        Branch : SBI Bank - CV Raman Nagar
        Branch code: 3994
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          Animesh Abhishekh Sahu
          Sep 12, 2020
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          Dear sir,
          I have been using sbi credit card for about one year. Recently, rs. 6182/- and rs. 1943/- was debitted from my sbi savibgs bank account twice. The above amounts pertain to may 2020 n june 2020 card stm. I had already lodged a complain through online ans also personally at sbi saheed nagar branch in july 2020 but my extra paid amount is yet to be refunded.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            H
            hemayun
            Sep 11, 2020
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            Address: td medical college allapuzha

            On 5th sep i ordered a product from amazon and thy deducted 449rs and same time i cancelled it but after 5 days they are saying from our side refund is sucessfull contact branch office with rrf 879224
            Sep 11, 2020
            Complaint marked as Resolved 
            refunded back
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              Upasana Kanchan
              Sep 11, 2020
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              I had given a cheque of sbi to my home loan bank (Non sbi).
              At first the cheque is cleared and the amount is debited from my account and after some time i got a message stating the cheque is dishonoured and it charged 177.00 and later another message from sbi stating your account is credited with cas corr pr chq reversal of withdrawl by cheque.
              I dont understand what is all this for.
              I had enough funds in my account.
              I visted sbi home branch they are saying go ask to whom you had given cheque we dont have any information.
              I visted my home loan bank asking the amount is initially debited and credited to your account and after some time it got reversal. They are saying we have not done that.
              I dont have proper answer for the above from sbi who charged me against dishounered cheque which is not acceptable to me.
              Request sbi to do the needful
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                Triveni Shanker
                Sep 11, 2020
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                Address: Vishal Enclave SBI Branch

                Dear concern
                I was made a transaction from my sbi account via bhim upi on dated 09 july 2020 for rs.2760 to mis kalika bharadwaj but amount has been debited from my account but not credited in beneficiary account i have given complaint to customer care of bhim upi, my bank's home branch and rbi lokpal but state bank of india telling lye every where because bhim upi application is till showing transaction is pending but sbi updating everywhere that amount credited in beneficiary account
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  rohanpattankar
                  Sep 11, 2020
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                  My name is rohan pattankar and i had ordered amazonbasics shower caddy with adjustable arms - white of rs.799 in amazon on 28th june 2020 and after 30th june 2020 i returned this order due to personal reason. And on 30th june 2020 on which refund initiated).
                  Amazon initiated the amount to my upi but i still haven't recieved the money. Amazon sent this reference number #[protected] and told me to fill charge dispute form but state bank of india didn't respond properly. So
                  Please kindly respond to this complaint it's very urgent.
                  Thanks you sir
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    sheka07
                    Sep 11, 2020
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                    Address: walajabad

                    Dear sir,

                    A/c number: [protected]
                    Branch office: sbi, walajabad - 16285
                    The minimum balance required to be maintained in a current account w. E. F. 01.01.2001 is as under: rural: 5000/- (Max)

                    Metro urban semi-urban rural
                    1. Individual accounts
                    Rs 5000/-
                    Rs 5000/-
                    Rs 5000/-
                    Rs 2500/-
                    2. Non-individual accounts
                    Rs 10000/-
                    Rs 10000/-
                    Rs 10000/-
                    Rs 5000/-
                    https://www.sbi.co.in/web/customer-care/general-terms-and-conditions-of-service/...

                    We have created the basic current account with rs.10000 and found the entire amount is taken as changes for minimum balance requirement (Dec 2018 to mar 2020) account became zero. Have to now top up the account. Moreover, charges were taken during the covid period as well. (July 2020-aug 2020)

                    Hence, requesting you to please correct the minimum balance charges.

                    Thanks!

                    Regards,
                    Dhanasekaran
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Sep 12, 2020
                    Updated by sheka07
                    Thanks!.
                    Oct 13, 2020
                    Updated by sheka07
                    Dear sir, Any update from sbi ?
                    Oct 18, 2020
                    Updated by sheka07
                    We need a reply to the query from SBI in the next 15 days.Thanks for the help!!
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                      Sangram dash sahil
                      Sep 10, 2020
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                      Address: Khaprakhol, bolangir 767028

                      My name is sangram dash and i had ordered renewed realme buds q of rs. Amount (1288) in amzon on 14 july 2020, and after 23 july 2020 i returned this order due to personal reason. And on 24 august 2020 amazon initiated the amount to my card but still didn't get the money. Amazon send this reference number[protected] and told me to fill charge dispute form but indian bank doesn't have such policies so, please kindly respond to this complaint it's very orjent. My card number is [protected]
                      Thank you sir.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        sumanbca08
                        Sep 10, 2020
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                        I was having a credit card with sbi which was lost almost a year ago and blocked from that time. Now sbi is asking service charge for that blocked card. This is totally illegal demand. Please help me get this resolved.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          Mohammed Wasim Changapur
                          Sep 10, 2020
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                          Address: SAVANUR
                          Website: retail.onlinesbi.com/personal

                          My name is mohammed wasim changapur and i had ordered clothing of blue wish womens cotton unstitches material on amazon on 24th of august 2020 and after 30th of august i returned this order due to personal reason. And on 30th itself
                          Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number
                          [protected] and told me to fill charge dispute form but state bank of india doesn't have such policy. So
                          Please kindly respond to this complaint it's very urgent.
                          Thanks you sir
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            Jimmy Panachicken
                            Sep 10, 2020
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                            Address: State Bank Of India, Broadway Branch, Ernakulam. Cochin, Kerala.

                            Dear sir,
                            On24/08/2020 i saw an unauthorised debit from my nre account no.[protected] with sbi broadway branch, ernakulam. Cochin, kerala for an amount of rs.1911.02 and the description shows "debit[protected]dt 11/02/[protected]vc0439593".
                            As soon as i noticed the wrong debit i have send an email from my registered email id with the bank to the manager, broadway branch, ernakulam, on 24/08/2020. Unfortunately inspite of being an urgent matter, i didn't get any response till today. Repeated reminders send to the branch manager is not helping.
                            Please do something urgent.
                            Thanks & regards,
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              Rupangkar Rajkhowa
                              Sep 10, 2020
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                              Address: SIVASAGAR

                              Refund amount of Rs. 2599 has been issued by amazon on 14/08/2020. The amount is not reflected to my account till now. SBI is not taking any initiative to resolve the issue..
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Problem resolved.. Thank you for ur support
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                                Himanir1018
                                Sep 9, 2020
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                                Address: State Bank of India (MEERUT CANTT)

                                I have order the items on amazon site by using my sbi debit card. Due to cancellation of order the amazon had successfully processed refund with given and also given the refund refund reference. But already 5 days completed but my refund is not come through bank. I also try to contact to sbi customer care with provided reference number but they are not going to help me. Even they are not cooperating with my problems. The delay of refund is from bank side.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  dfpkelshi
                                  Sep 9, 2020
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                                  Address: at post kelshi durga food products, taluka dapoli, district ratnagiri pin-415717

                                  On[protected] nisarga cyclone took place in kelshi in that cyclone our manufacturing unit durga food products, kelshi suffered a huge loss almost all stock, building, machineary, packing marerial got damaged but we didnt get the incurance claim coverage due to negligance of bank. State bank of india dapoli branch did not renewed our insurance policy despite of having a cash credit account in the bank. We are paying policy premium from the year 2006. The last renewed policy by the bank was from 18/05/2018 to17/05/2019. We visited the bank several times but no responce from thier side.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Vijay Keshwaniya
                                    Sep 9, 2020
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                                    Address: Vijay kumar keshwaniya s/o omprakash keshwaniya namaste teh. Kotputly namaste fist. Jaipur is state rajasthan and pin. The 303108

                                    01march 2020 को एटीएम से 10000 रुपये निकल वा ये लेकिन खाते से कट गये लेकिन मेरे को मिले नहीं जिसकी शिकायत शिकायत शाखा प्रबंधक को 5 बार शिकायत की लेकिन उसका कोई समाधान नहीं मिला टोल फ्री पर भी 5 बार लेकिन उस से भी नही मिला
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Sep 09, 2020
                                    Updated by Vijay Keshwaniya
                                    No solution

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                                      Priyanka Basumatary
                                      Sep 9, 2020
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                                      Address: Dispur

                                      I am unable to apply for a bank loan due to misinterpretation of names for which my SBI savings account no. [protected] under the name Deep Kumar Sonowal has been wrongly linked with another person's SBI account no. [protected] having same name Deep Sonowal. His loans are being displayed under my account and I am not being able to get the loan. Please kindly look into the matter as the loan is quite urgent for me.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        Ravi Sangwan JATT
                                        Sep 9, 2020
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                                        Address: MM university,mullana

                                        I added Rs.3000 in app wallet but transaction got cancelled and when I contacted the App customer service they
                                        Given me the refund refrence number ARN 337873, and said that money already refunded back to my sbi account, but SBI still not refunded my money back to my account
                                        Account name=GLAMOUR INDIA
                                        AC NUMBER=[protected]
                                        Ifsc=SBIN0011843
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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