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State Bank of India [SBI] Complaints & Reviews

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Updated: Feb 23, 2026
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State Bank of India [SBI] reviews & complaints page 222

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S
Samyuktha thiagarajan
Sep 30, 2020
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Address: Coimbatore

I have not received my refund from amazon for. My return order on
Ketsaal cosmetic makeup drawer organiser... On amazon
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    tarunsaha1003
    Sep 30, 2020
    Resolved
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    Resolved

    Address: Bazar Para, R N Tagore Road, PO-Suri Dist-Birbhum (731101)

    Sir, i invested in sbi life policy on[protected] through sbi suri branch office under cif of swagata das and paid premium of rs.[protected] but on receipt of the policy bearing no 1r[protected] on[protected] the terms and conditions are not commensurate with the assurance given by the cif swagata das posted at sbi suri branch and i returned the policy on the same day through mr. Swagata das for refund of the premium. On[protected] an amount of rs.[protected] refunded to me by crediting to my savings bank account and there was a short fall of rs.3119-01 in refund amount. On enquiry it is revealed that the amount was deducted on account of medical examination fees, but i never appeared before any medical officer nor i underwent any pathological test in this regard. Therefore it is illegal to deduct medical examination fees from my refund amount when no medical examination had been carried out neither by the bank nor by the insurance company. I wrote a letter to the chief manager sbi detailing all the facts with a request to refund me back the amount of rs.3119-01 which was wrongly deducted from my refund amount. I, therefore, request your kind honour to look into the matter and refund me the amount with appropriate interest as per guidelines of irda.
    Aug 14, 2021
    Complaint marked as Resolved 
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Verified Support
    Sep 30, 2020
    State Bank of India [SBI] Customer Care's response
    Dear Sir,

    We have made a note of your concern and assigned one of our customer service officials to connect with you during our business hours (Monday to Friday - 9.30 AM to 6.30 PM IST) for further assistance.

    Thanks & Regards,
    SBI Life Insurance - Customer Care
    Verified Support
    Nov 04, 2020
    State Bank of India [SBI] Customer Care's response
    Dear Sir,

    With regards to your concern, a detailed reply was sent to your email address recorded with us.

    For any further assistance or clarification please contact us at [protected]@sbilife.co.in

    Thanks & Regards,
    SBI Life Insurance - Customer Care
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      rakac90
      Sep 29, 2020
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      I received an sms 23:24 P.M. on 29.9.2020 that I have made 2 invalid attempts to login into my account whereas I didn't try to login at that time. Someone else was trying to login into my account. Kindly help me.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        dt1986
        Sep 29, 2020
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        Got a sms from bz-sbiinb that you have made invalid login attempts from your user id. But i have not done such activity. Got panicked if somebody hacked my user id and wanted to check if the source of the sms is correct.
        Bz-sbiinb
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Got a SMS from BZSBIINB about the invalid login attempts, got panicked and anxious as I have not done any such activity. Can't find any clue regarding this.
        Got a SMS from BZSBIINB about the invalid login attempts, got panicked as I have not done any such activity, can't find any clue regarding this.
        Got a SMS from BZSBIINB about the 3 invalid login attempts and block my ID for one day, got panicked and anxious as I have not done any such activity. Can't find any clue regarding this.
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          manassarkar
          Sep 29, 2020
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          Address: city -krishnagar , nadia ,pin - 741102

          A refund of 999 rupees was successfully processed on 16 september 2020 at 7:47 pm to my account by amazone. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

          I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

          I have confirmed with amazon and they have successfully processed the refund
          My refund referance number 444028
          My account no is [protected]
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            M
            Sep 28, 2020
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            Sir I m having a SBI credit card since 2003. I have not defaulted in payment of dues except in some months where payments were delayed due to unforeseen circumstances. Presently I have not made payment for two months which I will pay tomorrow. Meanwhile one of your staff or Custer care executive Mr. Sampath Kumar who had informed me that he is working in M G road branch Bangalore has sent a WhatsApp message to me which is insulting and abusive and unparliamentary language. I m having the WhatsApp message received from his number. When I called him he was very arrogant. The exact message sent by him is as follows "if you don't have capacity then fcuk call me". Please let me know what does fcuk means in this. And I m taking it as insulting. I can provide the WhatsApp message in this regard received from mobile number [protected] belonging to Sampath Kumar. I request you to take action against this unpleasant staff immediately and provide me a reply failing which I will be forced to take legal action against the individual as well as bank. My clnane is Mouli Raj and my contact number is [protected]. My credit card number is [protected]. Kindly also inform me whether a government bank can take recovery measures like this. If you are insulting customers like this, how will it help. Please give me proper reply immediately. I will also be writing a complaint to your bank MD and CEO in this regard. Thanking you your faithfully MOULI RAJ N
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              drkalyanvikram
              Sep 28, 2020
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              Hello.. I am receiving few messages since yesterday from
              State bank of india [sbi] — "you have made 2 invalid login attempts for user name" and then today morning again same message & later after an hour, "3wrong attempts & ur account is blocked for the day"
              Someone is trying to open by internet banking account
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                Address: SLG WB BURDWAN ROAD NEAR HOWRAH PETROL PUMP
                Website: www.sbionline.com

                Hello sir/madam,

                I am sony from slg, wb. I have closed my bajaj fin loan and received noc also. Today and since last 04 months sbi is charging amount for failed mandate txn by bajaj finance which is 295/-. When i talked to bank they said it has deducted by bajaj fin. When i emailed to bajaj fin they said they are not deducting any amount as loan a/c is already closed. As per bajajfin the amount is deducted by bank. Sbi has...
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                Sindhu Vegi
                from Hyderabad, Telangana
                Sep 28, 2020
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                Hi,

                This is Sindhu Vegi.

                Account No: [protected]
                IFSC: SBIN0021233

                I closed my SBH account. And it was more than one year I used that account. But closing charges of 500+ GST were taken.

                But why?
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  P
                  Sep 28, 2020
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                  Address: Udaipur (Rajasthan)

                  Sub: Regarding deduction amount during premature closure of my PPF
                  Account

                  Ref: PPF account [protected]

                  Sir,

                  This is to inform you that I had an PPF account bearing no.[protected] at SBI, Chetak Circle, Madhuban, Udaipur - 313001 (Rajasthan).
                  on[protected], I have closed my same PPF account before the maturity date under the ground of Higher Studies of my Daughter.

                  As per the statement, I had to receive an amount of Rs.86860.000.But, I have received Rs. 73, 827.00 and 13, 033 have been deducted.

                  SBI premature PPF closure rule says that only 01 % fine will be charged.

                  I have enclosed herewith the PPF statement.

                  In the statement it is observed that on 25-9-29, during my closure of accounts, under the heading of "To transfer internal adjustment" Rs. 17, 626.00 have been deducted and Rs.4593.00 have been added under “Credit Interest”.

                  Therefore, you are requested to enquire the matter and return the remaining deducted amount.

                  I hope, you will look into the matter and return the deducted amount as soon as possible.

                  Thank you and Regards,

                  Pradyumna Kumar Panigrahi
                  PPF Ac: [protected]
                  SB Ac. No.[protected].
                  Mob. no. [protected].
                  Udaipur (Rajasthan)
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    A
                    Aditya2020
                    Sep 28, 2020
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                    Sir
                    I have applied for education loan through vidyalakshmi portal, but when i visited the respective branch they said that education loan is not process in this branch.

                    Please help me regarding this.

                    Branch ifsc : sbin0000243

                    Vidyalakshmi application id : 819097
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      Gautam Gogoi
                      Sep 28, 2020
                      Resolved
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                      Address: Sivasagar, Assam 785640

                      My name is gautam gogoi and i have ordered a maono au-a03 condenser microphone of rupees ₹3899 in amazon on 31st of august and after on 11 september i received the item but due to the product issue i requested to refund my amount to amazon and they did accordingly. On 17th of september amazon initiated the amount to my card but i still haven't received the amount yet. Amazon sent me this reference no cited below:[protected]
                      And told me to contact the bank customer care service to cross check by providing the reference number. So please kindly respond to my problem that i have been facing and it's very much crucial and urgent.
                      Thank you sir
                      Oct 4, 2020
                      Complaint marked as Resolved 
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Sep 28, 2020
                      Updated by Gautam Gogoi
                      Reference number :[protected]
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                        V
                        Viji Avinesh
                        Sep 27, 2020
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                        I am writing this on-behalf of my husband who is seafarer and is on-boarded now. Am, today he received one message on his bank registered mobile "you have made 2 invalid login attempts for username xxxxx
                        On 27/09/2017 at 16.31 pm ist. Login access will be locked fr day after 1 more attempt.
                        He received this message and he never attempted to login at all at this time. We would like to know how this happened, how can we block these kind of behaviors. Is there any way to track from which location its trying to access.

                        Thanks and regards,
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          Lucky Guru
                          Sep 27, 2020
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                          I am SBI card holder my card ending number is 0112. Before lockdown I was jobless since Dec 2019 to Fev 2020 and could not pay since Jan 2020. And then the lockdown situation and again I did not get any salary for the month of Mar-20, Apr-20 & May-20. I joined my job since first week of June-20 and salary is almost half of the past and I had to pay pending house rents firstly. And now the situation is, I am not able to pay further 2-3 months as I it will 2-3 months more to have sufficient salary to pay my dues as my current salary is insufficient for basic household requirements. I need 2-3 months extension to pay off my dues and that is also in installments. The same situation shared to sbi card collection agents also but still they keep calling and calling to me and to my nearest as well was away relatives. Kindly suggest me what to do?
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            K
                            Sep 26, 2020
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                            My name is keshava and i hold two credit card of sbi, i am jobless with no income. Its been really a frustrating and stressful time for me wherein i am not in a position to pay even the emi (Restructure option).

                            The harassment from the collection executive is unbearable wherein he is threating a legal case / other forceful recovery option if minimum amount is not paid.

                            My mother is also been stressed on the same from the collection executive wherein they come down to my residence and start threating.

                            I would seek your help on this as this will be life threating for me.

                            I am reachable on mobile number [protected].

                            Please help.

                            Regards,

                            Keshava r
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              Hamiltongani worker
                              from Mumbai, Maharashtra
                              Sep 26, 2020
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                              Address: Hamiltonganj

                              In our hamiltonganj (Ifsc-sbin0001554) not provide the pmegp and any others goverment loan properly. Many of the application are pending for this bank for loan section. Poor and youth people in our area not started a own bussiness for getting bank loan. Sir, my humble request to you please provide your customer government loan for see their bussiness unit and their credentials. Our honourable prime minister announcement the subsidy for this loan, so please help to develop small scale bussiness.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                varashoba
                                from Bengaluru, Karnataka
                                Sep 26, 2020
                                Resolved
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                                Resolved

                                My self having having account holder of sbi bank since from 10yrs here iam rasing compliant regarding ecs charges, firstly i took loan from idfc bank i was prompt in payment due to covid19 lock down time i lost my job and my sel[censored]nable to pay emi also, but still i paid till april then i directly went to sbi branche to raise request for moratorium, but they said we're u have taken loan u should apply in idfc bank i did the same i went to idfc bank and raise the request for moratorium from may to august 2020 iam unable to pay so pls raise request, but after
                                Rasing also they have presented ecs monthly 3 times (Though my emi amount was 1290/- rs) from idfc bank till august 31 2020 more over i was in critical condition in daily life i applied for pf wen pf amt credit to sbi saving bank account this sbi bank they charged my amount as a ecs return s charge which was negative during moratorium period as per rule both the bank should not charge but sbi charged. Then i have raised my request for sbi bank but they clear told u won't get reverse money i[censored] applied or i[censored] complaint to consumer court, they have not clear my complaint, but they close my complaint and as resolved so pls iam requesting for bank as a concern this is not fair to loot public money during moratorium lock down this amount will usefull for us during lock down.
                                Sep 26, 2020
                                Complaint marked as Resolved 
                                Not yet resolved
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  suhasini g
                                  Sep 26, 2020
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                                  Address: GUDAVALLI, GUNTUR DISTRICT, ANDHARA PRADESH, BRANCH CODE SBIN0007164

                                  In our state bank of india, gudavalli branch, branch code 007164, delay issue passbook. The manager of this bank is not active in this matter. He also told the customer after one week you come for passbook issuance. Even not accepted representation. He also excuse this matter in branch have not available passbook. Sir i requested you please do something this matter this is your service related issue.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    ankit 123engg
                                    from kanpur, Uttar Pradesh
                                    Sep 26, 2020
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                                    Address: kanpur

                                    I paid the amount of 599 to amazon through one of my bhim upi id [protected] on 20th jan 2019. I have also attached the bank statement for your reference.
                                    Due to some problem, i requested amazon for a refund and they issued the refund on 21st sep, 2020. They have also provided me with the rrn[protected].
                                    Normally it takes only 3-5 days for the refunded amount to be reflected my account but today is 26 sep 2020. Still, i've not received the refunded amount yet.
                                    I contacted the sbi customer service via the toll-free number, provided them the refund reference number and requested them to file a dispute as refund not processed but they told me to visit my home branch and told me they cannot resolve my issue. Today i visited my home branch, they also told me they cannot help me in this issue and another irritation statement from them was they can neither accept any transaction dispute complaint nor can find any pending refund. They told me there is no provision for checking the refund status. When i met the higher authority of my branch and narrated my issue, they repeated the same thing and tell me to contact the customer service via toll-free number again. Now the customer service representative is repeating the old words. They cannot help me in this issue.
                                    Therefore please investigate in this matter and find the pending refund and process it as soon as possible.

                                    My details
                                    Name - ankit srivastava
                                    Ifsc - sbin0016993
                                    Transaction date - 6 sep, 2020
                                    Refund issued on - 15 sep 2020
                                    Phone no - [protected]
                                    Transaction amount - rs.599/-
                                    Refund reference number[protected]
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Oct 07, 2020
                                    Updated by ankit 123engg
                                    WHEN WILL MY PROBLEM WILL BE SOLVED
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                                      dfpkelshi
                                      Sep 26, 2020
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                                      Address: A/p-Kelshi Tal-Dapoli,Dist-Ratnagiri 415717

                                      I have previously submitted the company's against sbi on consumer forum but despite of after 20-25 days still no reply from bank side we are in huge loss due to cyclone. We seek help from consumer forum against the bank
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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