State Bank of India [SBI] Complaints & Reviews

Sir,
Greetings of the day,
I am anuj shrivastava, from jabalpur and my complaint is against sbi credit card.
After series of mails to and from them but not getting a satisfactory reply this mail.
They are not replying to my direct complain and repeating the same irrelevant reply again n again.
My complaintis as follows :
On 6th june night around 12.00 am, i was booking a flight ticket from yaatra.com using sbi credit card as mode of payment. It was an international flight ticket i was booking and at that time the fare was rs.72948 when my card was blocked for the same transaction. I called sbi credit card customer care at[protected] immediately and there was a recorded message that your call center operates from 8am to 8pm. As my card was blocked and there was nothing i could do i had to wait till next morning at 8.00am and got my card de activated and booked the same flight ticket. Now the fare had gone up by rs.8127. Both these figures can be matched as the transaction which was blocked was for rs.72948 for yaatra.com and today morning i did same transaction for rs.81075 from yaatra.com so my humble request is kindly give me a credit for 8127 as i was made to pay the extra amount for no fault on mine.
They have accepted in their mails that their was no call from their executive when the card was blocked as well as auto generated message for unblocking the card. As its a deficiency in service from their side i should not suffer.
Regards,
Anuj shrivastava
Cell no. [protected]
Mail id : [protected]@yahoo.com

Dear team

I am Ribka working with axis bank as operations manager pondicherry yesterday night 10.54 I got messages from your employee Mr.Karthik [protected] and [protected] stating that he is from SBI and he insulted me and my organisation

The issue is my reportee Mr.Anbudurai is defaulter of credit card SBI regards this Mr.karthik call me on 11/11/19 to speak with anbu and I have asked anbudurai to pay also

Again on 13/11/19 Karthik call me and told that he is priority customer of axis and employee of SBI and asked me about the issue then I have given axis hr mail Id and clearly told to proceed legally

Inspite of that he call me again and again in working hours due to my work schedule I didn't attend the call and it is not necessary that I have to answer him

But yesterday night he just gone beyond limits

I hereby attaching the screenshot and being an employee of bank he is not maintaining basic manners and tortured me from night by insulting me and my organisation

I have a doubt whether he is the employee or not he is not disclosing employee ID and not attending my call I just have his number and mail Id [protected]@gmail.com

I don't know how collection agents getting access for doing all this non sense

I ordered jio phone (black) on 14 September 2019 then because of some personal issue I canceled it by then I recieved an email by Amazon to get refunded shortly in 3-5 days but I didn't get any money that is RS 1, 500 .
After then I call Amazon for not showing money in my account they told me to ask sbi customer care agent to release my money because Amazon already refunded it in my account but sbi care agent told me that not any money recieved in my account or no money showing them so they release it in my account.
My order no.is[protected]
And amazon refund transaction I'd is 677690

Dear sir

My amended PPO NO[protected] Suffix no 0201 dated 21Jun2019 but no credit and no inform any problems so i reqeust credit to my commuted pension and disability pension amount to my account. Please send to knowledgement.

MY AC no [protected]
Dharapuram branch
Branch code 0831

thanking you

Yours truly
Ex spr Satheesh G

I have created a gift card to gift one of my friend on 18th november 2019. While making the card it deduct 118 rs from my sbi account immediately as charge of the card.
I received courier reference dated 27th november 2019 statig "dispatched via proffessional courier". While checking courier service website it is showing "return to the origin" on 26th november 2019.

There is no option to provide contact number of consignee in sbi online portal. Courier service did not call me (Consignor) either if they face any issue.

Its looks like a fraud from sbi

I paid 799 rupees via bhim in pes mobile game and it shows the transaction is complete but the amount has not been approved in the game but in the bhim application it shows that the transaction has been approved and the amount has been deducted from my bank account.
Kindly look into the matter as the money has been deducted from my debit card and i'm extremely worried about it.

Dear team,

I had applied for general insurance for my home on feb-19 but still i have not received any info and documents from your end. I write this mail to you for support as i am unable to retrieve my refund nor any documents related to my insurance applied on feb-19.

I i have already handed hard copy of my letter for support in 1 st week of this month (02/11/2019) to sbi general insurance but still no action. Please take up with your team and help me get my refund with interest. Awaiting your reply.

Dear sir,
My account no. [protected] branch code 13052 shamshabad distic farukhabad account holder name - gayatri bhardwaj.
Complaint type - date 17/09/2019 debit amount 100000.00 and 25/09/2019 debit amount 50000.00
My policy no. 1k[protected] amount 50000/- per anual
Kindly return 100000/- immediate.

Mobile no. [protected]

My name is (VADAMALLA JAYANTHI) and I had ordered (REDMI NOTE 8 PRO MOBILE PHONE) of RS.15998(REDMI NOTE 8 PRO MOBILE PHONE ) in Amazon on (NOVEMBER 6) and after (15TH NOVEMBER) I returned this order due to personal reason. And on (16TH NOVEMBER which refund initiated)
Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
[protected] and told me to fill charge dispute form but STATE BANK OF INDIA doesn't have such policy. So
please kindly respond to this complaint it's very urgent. My ACCOUNT number is ([protected]) {Card no is not
mandatory you can enter it if you want better chances of recovery}
Thanks you sir

My name is chinthapally vidyasagar and i orderd haveels fan rs.2373 haveels fan and after return datei returened this order due to personal reason. And on 11/10/2019 amazon intiated the amount to my card but i still didnt get the money. Amazon sent the reference number 975788 and told me to fill charge dispute form but sbi desont have such policy. So please kindly respond this complaint its very urgent. My card number is [protected] thank you sir.

On 03feb18 @ 05:40 to 05:49am in between someone hike my gmail id and used sbi cc and made the 6th transaction of rs.74k approx.in same day morning 08:00am onwards started giving a complaint to sbi cc but they haven’t initiated my complaint, less than 6hours i have submitted the dispute form, less than 24hours i have shared the fir copy & with in 48hours i have shared the crime fir copy.
Up to 72hours transaction amount not transfer to the merchant.

So many time i have called to sbi cc & email, but they haven’t responded on a positive way.
As on date am getting harassment calls from sbi recovery team to make the payments.

Kindly help me to resolve the issue from sbi cc.

Hello sir/mam
My name is chetan sharma and my sbi account number is [protected]. The thing is i am in real trouble for so many days and nobody is trying to sort it out. I have called many times to customer care and also complaint on cmsonline portal 2-3 times but nothing has been done and everytime i listen the same words. Really not acceptable from sbi as it is india's most trustable bank.

So the issue is that i have done a online payment from my debit card regarding my order on flipkart but due to some reasons the product got cancelled and the amount of rs 2199 has been already credited from the seller side on 10th november and it has to be get reflected in my account by 12 nov as told by the flipkart. I have called many times to flipkart about my payment but they have reconfirm from seller side almost 20 times and they also provide me the transaction details and auth code. I have also contacted to sbi helpline many times but they are like we can't do anything about it. This is what i am facing 15 days and nobody is listening and try to give me a proper answer. If the payment has already initiated from the seller side then this is bank issue how can i blame seller again and again for no reason. So please forward wherever you want to forward but please credit my amount in my debit card number/ account. I am also enclosing a passbook details as you can understand all the details.

Transaction details are : transaction number rsm[protected] and auth code 861549.

My sbi account number is [protected] and debit card number is [protected].

Please sir take my complaint on a priority basis as i am facing this problem from many days and contacted everywhere in sbi. So this is my humble request to you please solve this issue about payment credited.

The reserve bank of india (Rbi) has issued a circular dated september 20, 2019, on the harmonisation of turn around time (Tat) and customer compensation in case of failed transactions. This means that if the bank does not reverse the money debited from your bank account due to a failed transaction within a specified time period, then they would have to pay a penalty to the customer. The penalty has to be paid on a per day basis for delaying the credit of money into the customer's account. Rs 100 per day if delay is beyond the t+1 day. So i want my money refunded to my account and compensation in delayed of so many days.

Regards:
Chetan sharma
26/09/2019

This is to inform you my name is aurijitroy want to say that my money rs 2800/- been debited from my account my account my account no [protected]/aurijitroy/sbi spb patna/my card no [protected].
Transaction down 20th Nov 2019(OTHPG[protected] GOOGLE CHEETAH MOBILE[protected]

WITHOUT MY PERMISSION MY AMOUNT BEEN DEBITED NO ASKING OTP.I NEED MY MONEY BACK WITHIN 24 HOURS.SINCE I M IN MERCHANT I WILL TAKE ACTION.

So atlst I urge you kindly return my full amount I will pil against u with fir.

Regards
Aurijit roy
[protected]
[protected]
[protected]

My name is navin and i had ordered a product of rs. (1104) in amazon on (11/11/2019) and after (12/11/2019) i returned this order due to personal reason. And on (13/11/2019)
Amazon initiated the amount to my bank account but i still didn't get the money. Amazon sent this reference number
[protected] and told me to fill charge dispute form but state bank of india not have such form. So
Please kindly respond to this complaint it's very urgent. My bank account no. Is - ([protected])
Thanks you.

I am account holder of bah sbi branch but status of branch in case of operation and management of manager is unpredictable or unprofessional. If you discuss with manager he told i can't do everything if have problem switch your account and choose another bank.
Another problem if one counter's incharge is on leave for 1 month in this case no one will take the charge of absent employee.

I have sufficient balance in my account but sbi debited 295 rupees 6 times from my sbi savings account on 24/11/2019 in the name of
Chrg recvd-mandate fail txn bajaj fina
Please sbi refund my money.   replace all

Dear sir/madam i did purchase uc of rs.79 in pubg mobile game by using sbi internet banking. Money was deducted from my account but no uc was credited to my pubg mobile game. Money was transfer to times of money limited with reference number #igahnaspr3 on 23.11.2019. Therefore i would like to request to do the necessary as soon as possible to fix my problem. I want a refund or uc to be credited to my pubg mobile game. I hope you will do the necessary as requested. Thanking you

Respected sir/mam
I am an account holder of paytm bank, i used my paytm debit card, i used one of the sbi atm thiru vika nagar branch on 23/11/2019 at 9:37 pm, i received a message from my bank (Paytm) that an amount of 500 had been deducted from my account account as i have initiated transaction in that atm, but the amount has not been transacted by that machine, i am complaining about this problem as soon as possible, so that the issue will be sorted out soon, so kindly please help me with this problem
Thank you

Amazon has initiated refund in 10/10/2019 but till now i didn't get the money in my account i had called customer care of sbi and she said to have connection with amazon then i did it amazon had send me reference number and send to file cash disputes file or something then i have taken this action and i also had gone to bank and manager also didn't help me so please contact me as soon as possible

Dear sir,
I was submitted a challan copy on 20/07/19 with a check (Rs-6070, no.-123190) of my account ([protected]) to deposit the school fees of my daughter in account of vivekanand kendra vidyalaya hurda school ([protected]). Amount was not credited in school account. I informed four times personally to sbi bank at hurda branch. They told that they deposited the money in wrong account (Any third person) by mistake. This mistake done by bank team. They have been telling me for 4 months that they shall return the money when third person is deposit the money in his account in which they were transferred the amount. But after several follow-ups and spending four months no action taken by bank team. I am puzzled and spending my valuable time in follow-ups and taking round of bank.
The details are given below
Date of challan deposit – 20/07/2019
Check no. – 123190 amount of check – 6070
School account no. Vivekanand kendra vidyalaya hurda school ([protected])
Branch name – state bank of india hurda, dist. – bhilwara, rajasthan pin code – 311022
It is requested to you, kindly take the necessary action and arrange to return my money.

With regards
Mukesh kumar jangid s/o sh. Rampal jangid
Village – khati khera, tehsil – hurda, dist. –bhilwara (Raj.) 311022
Mobile no. -[protected], [protected]