State Bank of India [SBI] Complaints & Reviews

सेवा में,
श्रीमान महाप्रबन्धक महोदय,
भारतीय स्टेट बैंक,
ग्राहक सेवा विभाग,
राष्ट्रीय बैंकिंग समूह
स्टेट बैंक भवन मुम्बई - 400021
विषयः- आपके बैंक कर्मीयों द्वारा वरिष्ठ नागरिकों का असम्मान करने तथा वरीयता ना देने के सम्बन्ध में शिकायत प्रार्थना पत्र।
महोदय,
निवेदन यह है कि प्रार्थी जगदीश प्रसाद गुप्ता उम्र 70 वर्ष निवासी बड़ाबाजार, सोरों जि0 कासगंज, पिन कोड 207403, उ0प्र0 आपसे विनम्र निवेदन करता हूंॅ कि, प्रार्थी एस0बी0आई0 शाखा सोरों जिसका प्थ्ैब् ब्वकम ैठप्छ0003959 स्थित लहरा रोड सोरों जि0 कासगंज का 40 वर्ष पुराना एक प्रतिष्ठित एवं वरिष्ठ नागरिक ग्राहक हूंॅ। उस समय यह एस0बी0आई0 कासगंज शाखा की ब्रान्च थी। दिनांॅक 11.11.2019 को प्राथी उक्त बैंक शाखा में 50, 000/रु0 जमा करने एवं एक एफ0डी0 65000/रु0 की बनबाने गया। उस समय दोपहर के 2 बजे थे। बैंक में पूरा स्टाफ अपनी सीटों से गायब था, केवल बैंक के गार्ड ही उपस्थित थे। पता चला कि स्टाफ लन्च करने गया है। बैंक में बैंक टाइम 10 बजे सुबह से 4 बजे सायं तक अंकित था। भोजन अवकाश का कोई भी जिक्र नहीं था। मुझे आश्चर्य हुआ कि पूरा स्टाफ सीट छोड़ कर चला गया है। खैर एक घण्टे बाद स्टाफ आ गया। तब तक मैं इन्तजार करता रहा और परेशान होता रहा। जब लाइन में लग कर खिड़की पर पैसा जमा करने गया तब वहांॅ लिखा देखा कि यहांॅ 20, 000/रु0 तक जमा करें एवं रु0 10, 000 /रु0 तक निकालें। मैं लाइन से निकल कर दूसरी खिड़की तलाशने लगा जो नहीं मिली। गार्ड से पूंॅछने पर ज्ञात हुआ कि उल्टा लिखा हुआ है कि यहांॅ पर 20, 000 /रु0 से ऊपर (।इवअम) एवं 10, 000/रु0 से ऊपर (ंइवअम) ही जमा एवं निकाले जाते हैं। तब उल्टा लिखा जान कर दुख भी हुआ और बैंक भूल पर आश्यर्च भी हुआ। कुछ देर में पैसे जमा हो गये। बाद में जब मैंने एफ0डी0 बनबाने के लिए बैंक मैंनेजर महोदय से सम्पर्क किया तो उन्होंने मुझे रामू नामक व्यक्ति से सम्पर्क करने एवं फार्म भर कर लाने को कहा। रामू मुझे बैंक में नहीं मिला तो मैंने फिर ब्रान्च मैंनेजर महोदय से सम्पर्क कर मदद करने को कहा। तो उन्होंने मेरे निवेदन को अनुसुना कर दिया। मैं उपेक्षित एवं परेशाना होता रहा वे मोबाइल से लगातार बात करते रहे।
अतः मैं परेशान होकर मैं अपने नगर सोरों की बैंक आंॅफ बड़ौदा की नगर शाखा चन्दन चैक में गया। वहांॅ ब्रान्च मैंनेजर महोदय ने विनम्रता पूर्वक मेरा स्वागत किया एवं आने का मन्तव्य पूंॅछा। जब मैंने 65, 000 /रु0 की एफ0डी0 बनबाने की बात की। बात कहने पर उन्होंने कौरम फार्म मंॅगाया, स्वयं ही फार्म भरा और 65, 000/रु0 का चैक मेरा बच्चा जो ए0जी0एम0 है से लेकर जमा किया। चैक एस0बी0आई0 का ही था। काम करके मुझे विनम्रता पूर्वक विदा किया। इससे मेरा दिल प्रसन्न हो गया और हमेशा ही उस बैंक से काम करने का मन करने लगा है। क्योंकि बैंक आंॅफ बड़ौदा के बैंक कर्मी हम वरिष्ठ नागरिकों का सम्मान तथा परवाह करना जानते हैं।
मुझे आपकी बैंक से शिकायत है कि आपकी बैंक वरिष्ठ नागरिकों को तमाम तरह की सुविधायें देने की बात करती है, प्रचार करती है इसके विपरीत हमें उक्त बैंक शाखा में जाने पर उपेक्षा एवं कष्ट सहने पड़ते हैं।
कृप्या सुझाव देने का कष्ट करें कि क्या मैं दुःखी होकर अपना एवं अपनी पत्नी का उक्त बैंक शाखा में अपना खाता बन्द करा दूंॅ।
आपका आभारी होऊंॅगा।
भवदीय
दिनांॅकः-
वैद्य जगदीश प्रसाद गुप्ता
बड़ाबाजार, सोरों जि0 कासगंज
account no. [protected]
State bank of india branch soron
ifsc code - sbin003959

Sir
Kindly i want to know details about this investment amount debited from my account without my concern.

Account number =[protected]
Name =choudhary pradeep mahaveer
Branch code =10948
Ifsc code. = sbin0010948

Transaction details
Date =25/10/19 and 14/11/19
P () trying for ddr hcifpl
Transfer to investment intermediate
Amount =295 ➕ 2249 = 2549

Kindly give back this amount to if this is any investment policy then we don't want any kind of service.
Close this fund or something else it is and give my amount back plzzz

I have purchased mobile from flipkart through sbi debit card emi option rs18990/- but i cancelled order. They will refund amount through ref no in[protected] on 4/10/2019. But still amount was not credited my bank account.
I have purchase mobile from amazon sbi debit card emi option rs.16999/- i will cancelled order. They refund through ref no in[protected] on 3/10/2019 but still refund was not credited to my account. I attach support documents. Please rectify problem as soon as possible

My name is sonu and i had ordered a product of rs. 658 (Fadiso fashion blue dial day and date functioning analogue men's watch) in amazon on 29 oct. 2019 & i returned this order due to personal reason. And on 1 nov. 2019 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form but indian bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. My card number is [your card number].

A refund of 1015 rupees was successfully processed on 06 nov 2019 to my account by nykaa shopping site. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service but not get any help.

I have confirmed with nykaa and they have successfully processed the refund and the reference number 2610028

Locate the pending refund and follow the path back to nykaa's payment processor to locate the refund.

I have been provided with a reference number of the transaction that is being initiated by amazon on 5th nov 2019 but even after 9th working days it is still not credited to my account. I have also been provided with an email regarding the refund initiation. I was being told to contact my bank customer service by amazon regarding this issue but its of no use. I have contacted the bank many a times but none of the bank executives were even willing to help me with this problem. When should i getting my money? The amount to be refunded is around 517 and it matters for me a lot. I kindly request to look into this matter and credit the amount in my account as soon as possible.
I am also providing the screenshot of that email sent by amazon to me.

My name is Amut Kumar, , i had ordered milton thermo flask..the order get cancelled..and refund is initiated by amazon but I have not received my refund to my account..from Amazon.amazon told me that we have sent the amount of Rs. 743.99 on 30 october 2019.but i had not received yet. . amazon provided me the Refund Reference number # 120185 the refund was processed on 30 october 2019.. but till date i have not received yet.
.

plzz do it soon..thnx

Hello

In spite of me having made the payment for the month on October, 2019, the SBI Cards company refuses to acknowledge the payment. They have levied heavy penalties and in spite of multiple mails sent, there were no responses from their end to rectify the error. I have asked for account closure and still there are no responses for them. I am willing to pay all the actyual charges and close my account but there seems to be no revert from them

On 13 Nov 2019 at 10.21am, I recharged my mobile with Rs.99(BSNL) through yono Lite SBI mobile app.
Soon I received a message"Operator service unavailable OxitransID Payment of Rs. 99 if debited would be reversed soon. TID:UH86745740.
But till now I haven't received the debited amount. So credit Rs. 99 to my account from OXIGEN SERVICES INDIA.

Hi,
This is Dipta Jamatia .my SBI account with number [[protected]] debited INR. 1, 097.00 with the name of CAMDEN TOWN TECHNOLOGIES Tr For DDR INSTALMENT as INVESTMENT INTERMEDI. this transaction is not authorized by me and I did not get any prior intimation about that transaction.i not even about that deduction of that payment.
sir can you please do an enquiry on this and help me to get my money back.

Thanks,

Two times on 12th December & 13th December Rupees 295/- has been Debited, Transferred to INVESTMENT INTERMEDI without my permission from my SBI account.
I have not been informed nor I have approved any such deductions.
I request you to help me to recover my money money rs 590/- (295+295) back and Block INVESTMENT INTERMEDI.
Thank you for the help in advance!

I had gone to bank kiosk for updating my passbook. At the end of printing i find half of the page has not been printed. Then i went to bank for my pass book updation and they did it but i find sbi has debited my a/c with rs 118/- towards
Duplicate statement fees. Then i met the manager of sbi, ae market branch of kolkata who started telling me that it was my mistake. Till now i failed to understand my mistake as i was not involved in any way other than handing over the pass book.
Without solving the issue the manager told me that i should make an application then he will see. Mistake made by them and they are harassing customers like that.

Dear team,

Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.

{your a/c xxxxx600091 debited inr 295.00 on 13/11/19 - transferred to investment intermedi. Avl balance inr #.#}

Thanks regards.
Shankar. S
[protected]
[protected]@gmail.com

In amazon, i cancelled order (Already paid)
In sep month.. Still now, refund not initiated.. I already spoke with bank branch customer service.. They didn't respond and irresponsible answer they given.. After that they didn't pick my call.. I chat with amazon customer service representative, he said contact branch customer service we already sent reference code..
And sent this content, "some nationalized banks may take more time than usual to credit the refund. If your bank is unable to locate the refund with the authorization code provided, please dispute the transaction as 'refund not processed'. On disputing the transaction, the bank will see a pending refund and will follow the path back to our payment processor to locate the refund."

Sir, ours is in residential bank category. Rented in one house in 6 th cross street, karpagam garden. Everyday few street dogs come and make the entrance ugly and smelly by passing urin and motion. Most of the time roaming in the street and barking the customers. All are street dogs without neck belt. We couldn't control them.
Kindly look into the matter and catch the stay dogs

On 23rd october 2019, i received debit message from my fastag account no 34161fa[protected]dae0 that rs.355/- and rs.170/- has been debited from my account towards debit adjustment of toll charges on 19.10.2019. But the toll charges has been already debited to my fastag account on 19.10
2019.
Also on 12th november 2019, i received debit message from my fastag account that rs.170/- has been debited from my account towards debit adjustment of toll charges on 09.11.2019. But the toll charges has been already debited to my fastag account on 09.11.2019. I am attaching the transaction details for your reference. Kindly do the needful at the earliest and reverse the amount as soon as possible.

I got a message like this on 12/11/2019

Dear, sbi.. Customer your sbi.. Saving account & debit card will be suspended on 12/11/2019 because due to incomplete kyc..in your bank account to reactivate your savings account kindly please update your full kyc..in your bank account by visiting the link below https://docs.google.com/forms/d/e/1FAIpQLSe_smjhrDVUROFv6SG3h2kJyPSJgUFyk2ITEmEa...⇄

But i don't have sbi savings account. I have only ppf account.

And by night around 9.30 pm i got a call for updating the kyc number. The person asked me to gurenteed my details with other bank details like card number. But i denined to give the details. The mobile from which i had got a call is [protected].

An amount of rs. 14800 debited from my account vide ref no.[protected] through upi without asking any upi otp 12/11/2019. Also an amount of rs, 4999/- debited on 11/11/2019 vide upi/dr/[protected]/rally/air p/[protected]/ transfer to[protected]. Please do the need full at the earliest so that i can return my amount and please also advise what to do for future.

Dear sir,

I had applied for a sbi shaurya credit card. A lady executive called me up and promised me that definitely you will get the credit card to ur residence.

I got one message from sbi stating your application is under process. Then next day under online status of sbi credit card they mentioned

"we regret to inform you that your sbi card application could not be processed since it does not meet our policy. We thank you for your time."

I have given all the documents. Please tell me what are the reasons for rejecting my application.

My name is (Akash gurung) and i had ordered (Tarkan mobile cover) of rs. (226) in amazon on (12/10/2019) and i returned this order due to personal reason. On (17/10/2019)
Amazon initiated the amount to my account but i still didn't get the money. Along with it had also ordered (Case plus type c to 3.5mm audio connector) of rs. (295) in amazon on (12/10/2019) i returned this order due to personal reason. And on (17/10/2019)
Amazon initiated the amount to my account but i still didn't get the money. Amazon sent this reference number
[protected] and told me to fill charge dispute form but state bank of india doesn't have such policy. So
Please kindly respond to this complaint it's very urgent. My sbi account number is [protected] from which upi payment was made to amazon.
Thanks you sir