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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 19, 2026
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N
from Noida, Uttar Pradesh
Jan 21, 2020
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Address: 110096

I have closed my sbi credit card after paying all outstanding amount.
After closed the account also received statement showing outstanding amount of 7436/- payable which is not used by me.
Before closing the account also discussed with their customer care representative they said that pay your total outstanding i. E 280000/- and we will closed ur account after paying they still sending statement showing the above mentioned amount i. E 7436/-
Feb 27, 2020
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Jan 22, 2020
State Bank of India [SBI] Customer Care's response
Dear Customer, We are sorry to hear about the issue. In order for us to connect with you, please visit http://www.sbicard.com/email & share your contact or card details, along with your reference number: 259985.
I am not receiving OTP in course of on line purchase using Debit Card.
Such a waste of of my time and energy!!!
It must be considered with high importance. After all, I am a senior citizen and feeling sheerly frustrated!
Not able to see interest certificate for my loan account in onlinesbi, internet banking.
There is no help option to get the interest certificate.
Bank officials don't respond to emails.
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    S
    Surendra Tomar
    from Noida, Uttar Pradesh
    Jan 21, 2020
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    Address: Rohini sec 24, near babosa temple new delhi, North West Delhi, Delhi, 110086

    I face cash depositing problem in machine on 27/12/2019 then on next working day i go to bank and complaint on counter and deposited relevant foam and machine slip which i have, i asked when i get my money he says within one week but i can't get any money, after 17 days of complaint go to manager i tell all about my problem he stataway tell me that i can't tell u why your money not get, i asked how many days more i have wait he says i don't know if asked for commit how many days i have wait. He not reply, i says it mean your staff not responsible.
    He rudely behave he says me and my staff not working you can make complaint to anywere to any one. I haven't solve my problem plese sir take some step to solved my problem branch code 011551 sbi.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    My father account aadhar seeding has been rejected by NPCI. What's problem. I submits KYC and other document. But not regester bank account to aadhar link. Please help sir. Thank you.
    My father account aadhar seeding has been rejected by NPCI. What's problem. I submits KYC and other document. But not regester bank account to aadhar link. Please help sir. Thank you.
    Please see my photo. I req you sir
    Sbi bank Amritsar cant branch
    Complaints to Bank Staff Rajan
    Rong beaver
    Hm Nath's reply, Jan 14, 2020
    Sbi bank cant branch Amritsar punjab
    Complaint to
    Bank staff Mr Rajan Rong beaver
    And not good person. Please inquire this person very bad behavior
    Gihfficdeiivdyivdtuibfyijcrobcfkbb
    My account deducted as per surcharge/tips/rate diff dtd why
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      L
      latha chandran
      Jan 20, 2020
      Resolved
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      Address: 229/1b SRV tower old perugalthur, Chennai, Tamil Nadu, 600063

      Dear sir, this is latha. Regarding airtel recharge payment done using sbi credit card of rs.766.00 was spent on my sbi card ending with 3872 at inditab esolutions on 03/01/20. The payment has been debited from my sbi card for the airtel mobile postpaid number [protected]. So please consider this issue and provide the necessary information as the amount has been debited from my sbi credit card.
      Feb 22, 2020
      Complaint marked as Resolved 
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Verified Support
      Jan 22, 2020
      State Bank of India [SBI] Customer Care's response
      Dear latha chandran, Your concern is o[censored]tmost priority to us and we are trying to resolve the same at the earliest. We request you to not mention your personal details & credit card number including PIN, OTP, CVV etc on a public forum or with anyone. You may write your concerns to us at our official e-mail id at [protected]@sbicard.com.
      Refund reference number - 398161
      Date:20/06/2019
      Account number:[protected]
      Transaction made from SBI Debit card for amazon India.
      Sir

      As mention in the subject Rs. 10, 000/- has being set hold in my account without any reason as per account statement. And also as far as my knowledge is concern there was no excessive withdrawal. Therefore I, therefore request your kind authority to rectify it at the earliest.
      Dematerialisation request of BO ID [protected] rejected two times. We want to see original demat account opening form. Contact no [protected] is also wrong. It is not mine. My contact no is- [protected], [protected]. I am a retired sbi officer. This kind of carelessness is not expected from sbi cap. Try to resolve the issue as early as possible.
      I have ordered from amazon but due to some problem ordered cancelled... Money already deduct from my sbi account... After some days amazon provide me this 9/1/2020 ref no Refund Reference # IGAHVDILJ5...money not yet credit in my account till now
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        D
        Dipnshu
        Jan 20, 2020
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        Address: 244713

        There was a order placed by me on 1dec 2019
        Which I paid using my SBI account and 999 was debited from my account but then i cancled it due to some reasons
        Amazon provided me a refrence number
        Refund Reference #[protected]
        And they asked to tell this refrence no to bank customer care but the customer care officer did not responded to me
        I had all screenshot of the transaction and refund process and refrence number provided by Amazon i need help regarding this issue and want my money back as soon as possible
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        My father account aadhar seeding has been rejected by NPCI. What's problem. I submits KYC and other document. But not regester bank account to aadhar link. Please help sir. Thank you.
        Me AK Madhup, contact no. [protected], have applied for sbi prime card in September which is not delivered to me yet but maintenance fee of card of amount ₹2787.82 has deducted from my account on 27 Nov 19. So plz cancel the application of credit card apply and refund my amount in my account. Account is linked with my mentioned contact no.
        State Bank of India [SBI] Customer Care's response, Jan 23, 2020
        Verified Support
        Dear Avinash kumar Madhup, Your concern is of utmost priority to us and we are trying to resolve the same at the earliest. We request you to not mention your personal details & credit card number including PIN, OTP, CVV etc on a public forum or with anyone. You may write your concerns to us at our official e-mail id at [email protected].
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          S
          Syednaveed
          Jan 20, 2020
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          Address: Hussainialam mosa bowli Hyderabad, Hyderabad, Telangana, 500064

          Hello sir,
          Fraud transaction has done in my bank account amount:29000 /- with out my concern, I didn't get any OTP or mail for this fraud transaction, from 9jan2020 to 12jan2020, as I reported in cyber crime police station, they have seen my issue and given me a complaint letter to give at sbi branch overseas transaction done,
          But branch manager is not taking it seriously and not giving any response, I am roaming there from last 1 weak there are not giving any information towards this fraud transaction and not even registering my complaint on it
          Please take action on sbi branch manager,
          Bank name: SBI Bank

          Do needful
          Thanks and regards
          Syed Abdul Naveed
          [protected]
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            J
            jbkanzariya
            Jan 20, 2020
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            Respected sir/madam,
            I haven't applied for any kind of loan or investment in any company or any kind if insurance though the amount of rs. 295 is deducted from my sbi bank account since 22/07/2019.three times the amount is deducted from my account.

            The entry in passbook is showing the statement as below :

            SBI charge for failed mandata txnTECHPROC[protected] OF INVESTMENT INTERMEDIAR AT 04266 CMP CENTER HYDERABAD.

            I request you to take some appropriate action on this matter.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              V
              Jan 20, 2020
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              Address: Gultekdedi Marketyard, 411037

              I have salary account sbi bank, marketyard baranch, from that account rs.295/- deducted multiple time. After inquiry in bank they told this charges for bounce the emi & cheque. But all consumer loan is closed in 2017 year. Bank staff does not help in this. Approximately upto this date rs.8000/- to rs.9000/- deducted from same account.

              Name vinayak v. Bahrekar
              Acc no. [protected]
              Sbi marketyard branch
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                R
                Radheshyam@
                Feb 19, 2020
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                Address: BARI BAZAR CHAIBASA JHARKHAND, 833201

                SIR
                Mai apke sbi customer hu.maine kuch din pahele apke sbi card dwara amazon se shopping ki thi.baad me maine amazon product ko return kr diya.ab amazon service wale kahete hai apka amount refund ho chuka hai.but avi tk mera account me credit nhi hua hai.to sir apse request hai ki any amount agr refund wala hai to pls credit kr dijiye ya mujhe kuch information dijiyega

                Amazon reference no:[protected]
                ACCOUNT NO:[protected]
                IFSC CODE:SBIN0012636
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  G
                  glength
                  from Vasai-Virar, Maharashtra
                  Jan 19, 2020
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                  Address: Thane, Maharashtra, 401203

                  I am unable to pay my credit card bill every month. So I want to close the said card which is already lost. I want to settle the card on one time settlement. I call the customer care but I bored while pressing 1, 2, 3, 4, 5, 6.every time same answer press 2 or press 3, so I am very much bored. Kindly give me settlement amount.It is my humble request to SBI authority to please give me settlement amount.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    A
                    avinash kori
                    Jan 19, 2020
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                    I tried paying for travel insurance from icici using the sbi account, amount of rs. 4538.0 got deducted by my account and didn't proceed further. Based on icici customer service comments i amount got stuck at the gateway and will be refunded by sbi. But even after a year it's not yet refunded.

                    Date of payment: 14th may 2019

                    Please do the needful...

                    Thank you
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      Prem812001
                      Jan 19, 2020
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                      Sir, i, subhash prasad singh, am serving in crpf as asi in 100bn raf.. I have applied for gold card with proper documents supporting the request with my account branch.. Sbi branch pbb bhagalpur. I have my account number is.. [[protected]],. Till date i have not received the gold card. Please sir request direct concerned authority to issue the same.

                      Contact no.-[protected]
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        syed Zafar ahmad
                        Jan 19, 2020
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                        Address: 211016

                        I ordered a product from amazon.com by online banking. But i returned amazon product. Amazon sent me a order refund reference number[protected] by email. But amount are not showing in sbi balance sheet. Sbi bank do not refund my amount.
                        I request you that please pay attention on my problem

                        Refund reference #[protected]
                        Enclosed: email screen short
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          N
                          Neerav Gaddam
                          Jan 19, 2020
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                          Address: Afs SBI yelahanka, 560063

                          First i have been given 6 checks with the same sign. Those checks were passed. Then i have given 2 checks for my land property with the same sign but those checks were bounced. These check numbers were all ready register ed in the sub registration office.in other bank it was not passed but it should be passed in the home branch. When i went for help the bank manager and staff did not give any response. Please help me sir. It is important for us.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Jan 19, 2020
                          Updated by Neerav Gaddam
                          Sendit
                          Jan 19, 2020
                          Updated by Neerav Gaddam
                          Please see about the check for
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                            Y
                            Yuvraj2793
                            Jan 19, 2020
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                            My name is yuvraj chaudhari and i had ordered american tourister troy polyster trolly bag of amount rs. 3700 in amazon on 24th october 2019 and 1st november 2019 i returned this order due to personal reason. And on 3rd november 2019 amazon initiated the amount of rs 3700 to my card but i still didn't get the money. Amazon sent this refund reference number is 267683 and told me to fill charge dispute form but state bank of india doesn't have such policy. So please kindly respond to this complaint it's very urgent.
                            Thanks you sir
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              J
                              Jitu Samal
                              Jan 18, 2020
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                              Address: Iocl refinery campus Haldia Refinery, Purba Medinipur, West Bengal, 03224

                              Dear sir, a refund of 14996 rupees was successfully processed on 4th of january 2020 to my account. This amount should have been credited to my sbi account by now. But i have not received the amount till now.

                              I have called the sbi customer service and also to bank employees (Branch manager) but not received any good response from them, no action
                              Is being taken.

                              I have confirmed with amazon and they have successfully processed the refund.

                              Kindly go through the charge dispute emails. Locate the pending refund and follow the path back to amazon payment processor to locate the refund.

                              Refund reference number-in[protected]
                              Merchant-amazon

                              Yours faithfully
                              Jayanta kumar samal
                              Haldia refinery, west bengal
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                N
                                Neeraj Saikia
                                Jan 18, 2020
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                                Address: India assam, Jorhat, Assam, 785001

                                The chief branch manager
                                State bank of india
                                Aau branch

                                Subject: charge dispute "refund never processed"

                                Dear sir

                                A refund of 14, 999 rupees was successfully processed on 27 dec 2019 to my account by amazon. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                                I have called the state bank of india customer service with reference number but nobody has replied or resolved the problem. No action is being taken.

                                I have confirmed with amazon and they have successfully processed the refund

                                Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                                My refund referance number[protected]
                                My account no is [protected]
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  syeedsaddam
                                  Jan 18, 2020
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                                  Address: Venkateshpuram, Bangalore, Karnataka, 560045

                                  Hello,

                                  This is been noticed several times, despite of saying not interested in credit card of sbi, the fe/sales team keep sending the sbi card app code and asking to share the details, this means the team is attempting to apply for a card on behalf of me, and this is impacting my cibil score. Last call from:[protected]

                                  Harassment and fraud sbi
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Pilli shyamala
                                    Jan 18, 2020
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                                    Address: Jntu branch, 533005

                                    Dear team,
                                    I have been faced money debit of rs.295 for 8 times at a time without any notification in 1-2-2016. When approached to bank they said its due ti bajaj finance when we contacted them they said its bank issues we are not involved in it. So making up mark we made a clearance certificate then immediately. Again on[protected] early in the morning for 7 times rs.295 has been debited. So i request you to please consider my request and take an action against it. If not so just intimate me i will remove my account from this bank.

                                    Thank you.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      Gulshetti
                                      Jan 17, 2020
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                                      Address: Main Branch Udgir Road Bidar, Bidar, Karnataka

                                      My home loan sanctioned in june 2009 under free insurance scheme at sbi main branch, bidar vide home loan account number is [protected]. Now on 6-1-2020, rs.8284/- is imposed as building insurance where as is not applicable to my home loan, because my home was approved under a special scheme in june 2009. Hence please arrange to withdraw the same.

                                      Building insurance is not applicable to my home loan so, withdraw the imposed charges of building insurance from my home loan account
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Jan 17, 2020
                                      Updated by Gulshetti
                                      Building insurance is not applicable to my home loan So, withdraw the imposed charges of building insurance from my home loan account
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                                        viplavi8058
                                        Jan 17, 2020
                                        Resolved
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                                        Resolved

                                        I cancelled an item (Hand bag) on myntra on 24 dec 2019 of rupees, they said that refund has been processed from their side but it is not reflected in my bank account. They provided an bank refernce no.[protected]. Bank customer support servive said that this ref no. Is not of our bank please contact myntra. It has been more than 25 days i have not got any refund. When i talked to the customer care of myntra they said to talk to support team of sbi. I contact to the bank but they denied to help in this regard.
                                        Jan 17, 2020
                                        Complaint marked as Resolved 
                                        none of the step taken by company to help me.
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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