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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 338

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A
Aniket kr
from Buxar, Bihar
Aug 9, 2019
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Address: Kankarbagh, Patna, Bihar, 800020
Website: www.sbi.co.in

Sum of rs 23.17 is deducted as dom surcharge/tips/rate diff dtd from my account what is the plus point of going cashless when bank can deduct some amount after the transaction is done. No where is mention that a certain amount will be deducted from account if you pay using card so that consumer can prevent from doing so its like cheating consumer to pay for using card and then later on deduct some amount from there account without giving then any notice or proper information why a certain amount is deducted from my account
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    Pritpal Singh Singh
    from Noida, Uttar Pradesh
    Aug 9, 2019
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    Address: 361/A BHOLA NATH NAGAR~GALI NO 4 JHARKHANDI ROAD~SHAHDRA-DELHI-110032, 110032

    I have several mail send to sbi credit card department but no reply received from your bank.
    My wife account at state bank of india anaj mandi shahdara. Bank staff issued credit card and stff assure the the above card is free no any yearly fee
    But bank charge
    0/09/2018 cpp assistance servi p gurgaon in debit 1, 649
    6/10/2018 annual fee charged (Excl tax 89.82) debit 499
    Total integrated tax db for curr stmt debit 89.82
    The above statement not received by me.
    After six month i have purchased one phone through the above card. At the time of deposited the payment i am surprised to received the bill.
    Rs 6000.00 against the cpp and annual fee.
    Please waive off the aove charges
    Balvinder kaur
    [protected]
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      A
      akshay507
      from Mamit, Mizoram
      Aug 9, 2019
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      Address: opposite of petrol pump, 801503
      Website: amazon.in

      I ordered a product worth rs.1286 from amazon on 19th june, 2019 via upi but due to size issue i returned in july after that company refunded rs.1286 on 21st july and according them the amount was credited in my account on 25th july, 2019, till today i. E 9th aug, 2019 i didn't receive the amount, i complain through sbi toll free ivr but they said, only amazon will help you in this issue.
      Refund reference no[protected]
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        K
        Khedi
        from Chennai, Tamil Nadu
        Aug 9, 2019
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        I purchased in royale pass in clash royale for 399rs. The money is deducted from my account. But i can't get the product. Refund my money back to my account. My transaction id is [protected]igagswvxp6. Purchased by state bank internet banking. Transaction id no. For times of money limited transaction of rs. 399 from a/c on 05- august-19 is [protected]igagswvxp6. Plz solve my problem as soon as possible
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          S
          sanjaybal
          from Delhi, Delhi
          Aug 8, 2019
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          Address: Sbi Uday Nagar Branch Manewada, Nagpur, Maharashtra, 440024

          I stay in pune i have applied for a new card from net banking but the indian post not delivered the card to me stating addresser not present. This is happening 2nd time. I told my sister to visit the branch and enquire about this to the staff. But staff and manager says they don't interfere in this. Then why the are sitting there. They all should be fired. This is why india is not developing because of this kind of recklessness. The branch is uday nagar sbi, nagpur
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            P
            pallavib12
            from Mumbai, Maharashtra
            Aug 8, 2019
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            Address: Pune, Maharashtra

            This complaint is about my SBI credit card which I have already closed in month of April '19 after paying the unnecessarily imposed fee of 3037 INR .I requested my card to close as I was unnecessarily charged by SBI credit card and paid the outstanding amount of 3037 INR and as mail received from them on 24/04/19 my card got closed.however, I am still getting the statement from SBI credit card saying I have to pay 72 RS for months of May and 80Rs for June month.i mailed the sbi customer care about it but they are saying you Pay the outstanding amount of 72 RS and 82rs then we will close your card.But, my card is already closed on 24/04/19 and I am not liable to pay any amount to SBI credit card.This is shear harassment.My card is already closed and still they are sending me statement showing outstanding amount.kindly see the matter .
            Attaching the snapshot of mail received from SBI customer care for closure of card.
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              S
              sitakanta sundaray
              from Hyderabad, Telangana
              Aug 8, 2019
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              Resolved

              Address: Hyderabad, Telangana, 500018

              I have used last SBI elite card last 3 yrs . But Every year they have charged Annual fee+ GST . But this 2019 i have decide to close my sbi Credit Card .
              I have clear my all bill amounts in march . I have the request id for closing this Credit Card[protected]. still my account not close, They increases the annual charges every month, what i have not used .I am relay frustrating this SBI Peoples what they have charged every month .Rly very bad impression with SBI CC. still this issue are going on .I don't want to pay any amount because i am not used sbi Card . I have complant regarding this so many time .No resolution coming .some what possible i need some Banking Ombudsman help for this .
              I have all documents in mails ...
              Sep 11, 2019
              Complaint marked as Resolved 
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Verified Support
              Aug 10, 2019
              State Bank of India [SBI] Customer Care's response
              Dear Sitakanta Sundaray, Apologies for the inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 182877 in your mail to enable us to address your concern on priority.
              Sep 17, 2019
              Updated by sitakanta sundaray
              Still not resolved .
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                S
                Sumit12034
                from Delhi, Delhi
                Aug 8, 2019
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                Address: Purba Medinipur, West Bengal, 721401

                My name is sumit mishra and i had ordered jbl c300si on-ear dynamic wired headphones (Black) of rs. Amount 799 in amazon on 24/06/2019 and after 01/07/2019 i returned this order due to personal reason. And on 06/07/2019
                Amazon initiated the amount to my card but i still didn't get the money till now (08/08/2019). Amazon sent this reference number
                Hsbcn[protected] and told me to fill charge dispute form but indian bank doesn't have such policy. So
                Please kindly respond to this complaint it's very urgent. My card number is [protected]
                Thanks you sir
                +1 photos
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Dear Sir,
                You have blocked my card nos--[protected] 0n 29th july, while paying 25000 to INDIA FIRST INSURANCE CO LTD. kindly pay the above amount to them & unblock my card with a conformation sms to my cell nos [protected]
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                  R
                  RajeshSingh_new
                  from Chennai, Tamil Nadu
                  Aug 8, 2019
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                  Last night, i had received 3 messages at different time on my bank registerd mobile number. Following were messages
                  1) "you have made 2 invalid login attempts for username xxxxx on 07-aug-2019 at 11:11 pm.
                  2)"you have made 2 invalid login attempts for username xxxxx on 08-aug-2019 at 01:56 am.
                  3) "user is locked for day due to 3 wrong password attempts on 08-aug-2019 at 02:40 am.

                  I have never attempted to login at all time.
                  Can you please let me know how this happened. Is this a server function issue.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Imps transaction progress. Not credited amount in my account.

                  sbi - invalid login attempts - Comment #3506937 - Image #0
                  Kindly help me to recover my money back from investment intermedi, rs.1472/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what is this.

                  Please reseolve the iaaue and credit back the same amount as earliest as possible.

                  Also block such kind o[censored]nauthorized transactions in future.
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                    P
                    Pawan6381
                    from new delhi, Delhi
                    Aug 8, 2019
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                    Address: G-1/ 347 A FIRST FLOOR DAL MILL ROAD UTTAM NAGAR, New Delhi, Delhi, 110059

                    On dated 7 august 2019 at evening 7:13 pm i had gone to sbi atm situated at dal mill road uttam nagar new delhi 59 whose id is hfbco 17036260 to withdraw some cash ie rs 1000 from my bank of india saving account. The machine didnt dispense cash but at the same time i had got the message from my bank that rs 1000 have been deducted from my bank of india account... Plz take suitable steps to refund my amount back in my bank of india account... Thanks in advance
                    Veena rani
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Why debited Rs 295 in my sbi account?
                    What reason ?

                    sbi atm machine fault - Comment #3507013 - Image #0
                    Dear Sir,
                    Kindly increse limit of my card nos--[protected] to 4 lacs for our use and conform me by sms to my cell nos-[protected] & conformation mail to my mail id sbpanda.[protected]@gmail.com & obliged.
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                      N
                      npm08
                      from Bengaluru, Karnataka
                      Aug 7, 2019
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                      Address: 560103

                      Hi

                      I had applied for SBI SimplySave credit card in September 2017 and within a week after receiving the card, my account was debited with an amount of Rs 8990 in the name of www.indiamart.com transaction(on 26th September 2017). I was not aware
                      of this transaction and when I got the bill after completion of my first billing cycle, I reached out to the customer care over phone regarding the deduction and I was assured that it was done on behalf of SBI as a security sum to ensure that I don't escape from bill payment and that the amount would be credited to my account after some time and that it is .

                      I kept waiting for long thinking that SBI would credit the amount sooner or later but nothing happened. Hence I escalated the issue through mail last week to bring some accountability and credibility from SBI end. Today I got a call from SBI customer saying that the transaction was done by me and SBI has no involvement in this.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 09, 2019
                      State Bank of India [SBI] Customer Care's response
                      Dear Customer, Apologies for the inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 182429 in your mail to enable us to address your concern on priority.
                      Aug 10, 2019
                      Updated by npm08
                      I am not able to send my contact details on [protected]@sbicard.com. Please provide a valid email id
                      I have made a deposit of rs.50, 059 in enps (National pension fund). While i choosing your payment gateway for payment, choose my bank (ICICI) net banking option of payment, amount deduct from my bank and redirect to another page and show me below error message (Attach message also).
                      Kindly do need ful .

                      fraud of rs 8990 in the name of www.indiamart.com - Comment #3506991 - Image #0
                      Amazon company initiated my refund on14 july 2019 but i did not found it in my card.

                      fraud of rs 8990 in the name of www.indiamart.com - Comment #3506995 - Image #0
                      fraud of rs 8990 in the name of www.indiamart.com - Comment #3506995 - Image #1
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                        P
                        from Pune, Maharashtra
                        Aug 7, 2019
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                        Address: Survey no 211, house no 2955, Rupinagar bhakri nagar, Pune, Maharashtra, 412308

                        I have credit card of sbi but now I am jobless person. That's why I can't pay payment of my credit card. Now my case is under legal department and every day i am getting harishment call or agent come to my rented house. I am ready to settle it in 30, 000 rs but they want 65000 from my its not possible for me so i request you please give me solution.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        The zomato team had rerundded my money but still I hadn't get the refund in my accounti had provided the refund reference no. Still they are telling that contact zomato n I have got the confirmation from theri end regarding the refund they are not even ready to talk. Almost 10 days had been passed but there is no action taken from the bank side

                        credit card agent - Comment #3506985 - Image #0
                        My account details are [protected]
                        I wrongly sent 6880 rs to the
                        Name Sabita
                        Account[protected]
                        Ifsc PYTM0123456

                        Now she is not responding so please debit it back

                        Below I have attached my screenshot of that transaction

                        Pls help me

                        credit card agent - Comment #3507040 - Image #0
                        Suddenly on 03.08.2019 i.e. Today morning my account under SBI bank has been deducted with RS. 1212/-. Where as I don't have any fund like investment intermedi. I think this is kind of fraudulent happening with me. Kindly explain about the deduction and refund my money.
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                          T
                          thefire
                          from Pune, Maharashtra
                          Aug 7, 2019
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                          Today, i have received a message on my bank registered mobile "you have made 2 invalid login attempts for username xxxxx
                          On 07/08/2019 at tt:tt am. You are left with 1 more attempt and user access
                          Will be blocked for a day post 3 wrong attempts.

                          This message i received. I never attempted to login at all at this time.I checked with the my bank account, it is Quite intact.

                          How this is happened and why didnt i get message regarding first login attempt.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            M
                            manas debata
                            from Nangal, Punjab
                            Aug 7, 2019
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                            Dear sir,
                            I manas kumar debata having account number [protected] at sbi branch anandpur branch kolkata (Code-16634) would like draw your kind attention that i have applied for atm card about 4-5 times at above branch (Home branch) but the same is still not received. I have transferred my cif number in the month of june-2019 and submitted kyc at the above branch nut still not they are providing the atm card as well as updated the kyc.
                            It is also intimated that i am a soilder of paramilitary force and sbi is providing us pmsp and other facilities. Looking at my job we have no sufficient times to visit the branch and quarry the matter as explained above. During discussion with the official they assured me the atm card will be reached in short period but still i could not get.
                            As a important, regular and existing customer of sbi i would request you please updated ny kyc and issue atm card as soon as possible to meet my urgent requirements.
                            For this act of kindness i will thankful to you.
                            Regards
                            Manas kumar debata
                            Ac no - [protected]
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              Prad10
                              from Bhopal, Madhya Pradesh
                              Aug 7, 2019
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                              iq option amount not refund

                              Address: C6/130 awas Nagar dewas mp, 455001
                              Website: Iq option

                              Hi iq option has confirmed the amt has refunded but till date I have not refund please check and refund soon I have attached details below1000$ I have trade by IQ option withdrawal amt please resolve I was very disappointed please check and I get soon revert I hope you get revert me my address c6/130 awas Nagar dewas me name prasanan nair bank name SBI motibunglow branch dewas mp...
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                              Milin Chhaya Sahare
                              from Pune, Maharashtra
                              Aug 7, 2019
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                              Address: GREEN HIVE SOCIETY FLAT NO B2/102, PHURSUNGI RD NR HARPALE WASTI, Pune, Maharashtra, 412308

                              I have been charged an incorrect emi bounced by sbi from apr'18 to jan'19 and then march'19 to apr'19.
                              I sent an e-mail complaint to sbi and sbi have agreed that it was their mistake to hit me an incorrect emi bounced and i have received a letter by sbi that it was bank's mistake due to which my credit score goes down.

                              Request to cibil department with the help of apologize letter issued from bank, please get my credit score clear.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                P Ashkumar
                                from Palakollu, Andhra Pradesh
                                Aug 7, 2019
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                                Address: Visakhapatnam, Andhra Pradesh, 530020

                                Dear team,

                                Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.
                                Thanks regards.
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                                  Hamada Turkish
                                  from Delhi, Delhi
                                  Aug 7, 2019
                                  Resolved
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                                  Resolved

                                  Address: Patia, Khordha, Odisha, 751024

                                  I am trying to deposit 20 thousands in cash since yesterday.
                                  No atm accepted the transaction.
                                  After inserting the money.
                                  It says failed transaction and asking me to take back the cash.
                                  I called the customer service but they didn't provide me any information and they ended the call and didn't answer me again.
                                  So on, the staff of patia branch in bhubaneswar, odisha is unhelpful at all, especially when dealing with foreigner who speaks only english.
                                  They don't give him a turn.
                                  I need urgently to deposit cash to book an air to my country.
                                  Aug 7, 2019
                                  Complaint marked as Resolved 
                                  The staff of SBI Patia solved it.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Aug 07, 2019
                                  Updated by Hamada Turkish
                                  Update 1:
                                  I went to the bank branch and met the manager who was very helpful. He said to me, the deposited amount will reflect to your account within a few hours.
                                  I am waiting till evening to check if the transaction was done or wasn't.
                                  However, why from the beginning to prevent me from depositing?
                                  I came to India as a student and I need to keep money saved for university and other payments.
                                  Why did I open a bank account? to say that I can't deposit?
                                  Friends who have Allahabad account don't face the same problem.

                                  Update 2:
                                  I went many and many times to activate net banking but no solution.
                                  The Yono application says that I have to go to my bank branch to get my username and password.
                                  However, last time in the branch they said register as a new user.
                                  When I register they say account already was created go to your branch.
                                  The time before, they said let us update your information and come after a few days.
                                  Another one before, they said, we created your account. Wait for your OTP but I didn't get it.
                                  I only remember those three times but the times I went for the same problem were more than 5.

                                  Update 3:
                                  I tried to activate SMS banking and Misscall banking many times as per instructions but nothing has happened.
                                  So on, I tried to activate Phone banking.
                                  There are many and many methods for balance inquiry and doing transactions but I can do neither of them.
                                  Nothing works.

                                  Update 4:
                                  I don't like complaining but I am really tired from the services.
                                  I wish I opened an account with another bank or I didn't at all.

                                  Thank you
                                  Aug 07, 2019
                                  Updated by Hamada Turkish
                                  I need only one way to check the deposit reflection from home.
                                  Neither of (Net Banking, SMS Banking, Phone Banking, Miss Call Banking) works.
                                  The nearest ATM is 1.5 KM away (1 mile) from me.
                                  I need 20 minutes by walk to reach and 20 minutes to comeback and it's very crowded.
                                  Every time I need to go there just for simple enquiry/statement because nothing works.
                                  The customer care agents aren't helpful at all and they don't like answering call.
                                  Last time they didn't answer and kept me waiting till the second to reach them.
                                  However, they didn't speak well and closed the phone when they got impatient.
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                                    Priscilla James
                                    from Idukki, Kerala
                                    Aug 6, 2019
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                                    I ordered a product from amazon online shopping. I returned the product due to some issues. The refund was also processed by them. But the refunded amount doesn't reflect on my bank account. The refund amount is around 499/-. I ask the bank customer care for help. But they didn't provide any help. Refund reference number was also given to the bank customer care. They are not considering my need. Please help.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      MohammedWaeez
                                      from Saundatti, Karnataka
                                      Aug 6, 2019
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                                      Address: Nandini Layout, Bengaluru, Karnataka, India, Bangalore, Karnataka, 560096

                                      Dear sir/ Madam,

                                      This is Mohammed Waeez Ulla, from Bangalore.
                                      My Query is, I had applied for an SBI Credit card on[protected].
                                      But I didn't get the Credit Card. Its soo Long I forget that one,
                                      now I am getting messages from SBI Credit Card. they are forcing and harassing me for the Payments.
                                      How I have to pay because even I didn't saw the SBI Credit Card.
                                      Only I am getting message and calls from them, in that message they are telling me to pay Rs. 4784.62. In a message, I saw the card last 4 digits of the Credit Card Number, That is 7412. for this reason, my cibil scores also got very low. Please help me out of this.

                                      Thanks and regards,
                                      Mohammed Waeez Ulla
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Aug 12, 2019
                                      Updated by MohammedWaeez
                                      The case is still Pending
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