State Bank of India [SBI] Complaints & Reviews

To
The chief branch manager
State bank of india
Main branch

Subject: charge dispute "refund not processed"

Dear sir

A refund of 1401.80 rupees was successfully processed on 22 july 2019 to my account by amazon.in. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service but not get any help.

I have confirmed with amazon and they have successfully processed the refund and reference number is 108770

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund

I had returned 7 items to myntra but i haven't yet got the refund. Myntra customer care said that they already finished refund procedure and successfully completed the refund to the bank.
The bank says they have no record.
Myntra issued the following bank reference numbers for the orders :

Amount - rs. - 490.00- bank reference number is - 75105179193002024176050

Amount - rs. - 492.00- bank reference number is - 75105179200002042045478

Amount - rs. - 681.00- bank reference number is - 75105179199002038859935

Amount - rs. - 857.00- bank reference number is - 75105179196002031315110

Amount - rs. - 857.00- bank reference number is - 75105179196002031298852

Amount - rs. 897.00- bank reference number is -"75503729196031343810161

Amount - rs. 440- bank reference number is -"75503729202031524548608

Sbi pls check and issue my refund asap!
My sbi account number is [protected]

To,
The chief branch manager
State bank of india
Unnao branch

Subject: charge dispute "refund not processed"

Dear sir

A refund of 2235 rupees was successfully processed on 14july, 2019 to my account number (A/c[protected]). This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service the state bank of india main branch unnao all the details many times including the unique transaction reference number (257644) but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund

Kindly go through the charge dispute locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

Respected sir/mam . I m telling about that the amount deduct in my account in three times a day the amount of 1600 hundred rupees .my name is guduru someshwar. Pls kindly solve this issue as soon as possible . Pls ensure this problem and take it into action and punish the people who do like this . And exhibit this type of problem should dont receive this again to anyone else thanku.

Hello,
I received a call from +[protected] asking for my card details to encash reward points accumulated against my SBI debit card. I asked them to call later and checked the phone number in Google (as suggested by them) and I found the number without prefixing +91 was the toll free number for SBI credit card complaints. When they called later I provided my 16 digit card number and expiry date. But when I was asked to provide the CVV, I got suspicious and disconnected the call. I think this is a kind of scam.

Now, what should I do? As I have already provided them with my card number and expiry date.

A.Rehman

Ordered from myntra.com, paid money through PayPal. When I returned product they refunded money and it didn't debited to my account. I tried to complain about it in online sbi, it's showing wrong tracking id, and I called customer care number Even they didnt solve, when I called the bank they are not replying anything. They kept my call on and didn't talk. Tried many times its the same result.

Hello sir,
My refund of two cancelled ticket from irctc which i have paid with my debit card had not been credited to my account yet. When i contact to irctc they gave me the rrn number and told me to contact to the card issuing bank for the refund status.
These are the details mailed by irctc to me against my refund.

Other details. - order no. (Protected)

Refund date :[protected]:00:00
br...

I took a withdrawal of 130 dollers on 10th july from iqoption.com.in my master debit card but the amount is not credited till now. I asked iqoption.com for my refund but they told that they have sent money to me on same day. And they provided me arn reference number to take it to bank but the sbi bank manager didn't hleped me in this matter. They told me that they can't track the payment through arn codes. Their system told have this arn tracking.
The arn codes are 75332999192001816542716
75332999192001816538623
75332999192001816539308
75332999192001816539423
75332999192001816542229

They don't even know about arn number. They didn't even know about arn number. They didn't helped me for this. I told them about arn number but they didn't understand and told me that to tell iqoption to send the amount they didn't received any amount. Please help me sir i am in trouble. No one is helping me to get my money back. Hope you will help more for this i am attaching a document which is sent to me by iqoption support team. Have a look on it. It is having all the required information.
My account number is [protected].
Name : nagaraj dg.
Ifsc code: sbin0012743.
My mobile no: [protected]
My mail id : [protected]@gmail.com

I have attached the withdrawal proof from iqoption.com

Hello,

My credit card get blocked on 25th july 2019, i am continuously following customer care they repeatedly saying will arrange a call for confirmation of last transaction. But i am not receiving the call. Please look into this matter urgently. I informed them that i am ready for the call of confirmation. But still there is no response from there end.

The sbi representative on the very first day told me that your card will be unblocked in 24-48 hours. But still it won't happen. What will i do now, how do i unblock my card even my internet was also blocked.

Please help me out in this.

Hlo sir
State bank of india
Branch kerana

My friend send me money through amazon pay upi rs 300 but i am not received any money the transaction is successful from my friend side
When i call to amazon pay they say contact to your bank from our side transaction is successful but when i call to bank they say contact to amazon pay

Amazon pay also provide the reference id of transaction but sbi do not do anything

And dont reflect the money in my account

Amazon pay reference id from my friend side
Bank reference id :[protected]

Hello sir,

This is alka gautam, i wish to bring to your notice, a fraudulent transaction which took place form last few months, using me and my mother’s [ rajni gautam] sbi account. Every day a small amount of 300 - 4000 rs got debit from the account on the name of paytm and one97 communication, also we are not getting transaction notification sms. We came to know this when i visited the bank and print me and my mother’s passbook.

When i saw the passbook entries and noticed that, each transaction has mentioned othpg with some different serial no. When i search for othpg then i come to know that this is fraud transaction and others also complained about this.

The total debited amount from my account is around 13000 rs and from my mother’s account is 6000 rs. I request you to please look into this matter as soon as possible and do the needful. I also attached the passbook entries.

Alka gautam
[protected]
[protected]@gmail.com

Rajni gautam
[protected]

There is an unauthorized transaction in my loan account [protected] on 25th july 2019 for amount rs. 27420.00, which i have not performed or authorized. I never ever got any email or message regering this transaction. Nullify and revert the transaction.

Loan account is at sarakki sbi branch, jp nagar. I have already sent an email in this regards to branch email id sbi.[protected]@sbi.co.in

My refund of rs 499 has been initiated by amazon to my bank account but i haven't received it yet. I have the return reference number by the amazon. Please help me to get my refund as soon as possible. It has been initiated on 19th july and still i didn't get it. Please check it once whether amazon have returned my money or not. And my return reference number is with me.

Dear sir/ma'am,

I am hemlata devi, sbi credit cards holder, i wont be able to pay the outstanding amount of rs. 69954.00 against of 39510.00 as this amount was of my 3 cheque bounce at the time of settlement and i informed to sbi team to give the full amount at time but same time i got the outstanding msg of 45654.00 rs. And that was increased up to day is 69954.00. I talk about this to team and they told me to update and provide me a letter again but that was not done up today. I am ready to pay 3 cheque payment at a time request you to provide me a final letter for 39510.00 instead of 69954.00.

Kindly help me out with the final settlement on my credit card debt.

Please find below card details.

Name: hemlata devi
Card no: [protected]
Dob: 03/10/1991

Thanks & regards,
Hema

I had made transaction with Flipkart on 16/07/2019 but cancelled, the refund of the same I haven't received in my account which Flipkart has transferred on 17th July 2019.

Flipkart has provided me following details regarding refund

Txn date - 16th July 2019

Txn amount - 12990/-

Txn id - [protected]

Refund Reference no - 75503729198031419079798

Authorisation code - 265507

I have contacted my home branch, sbi customer care etc. but they seems not concerned about this and ignoring my mails. They have closed my complain without resolving the matter. I am not getting any resolution, Its been 15 days and no resolution from SBI. They have now started ignoring my tweets also

Please look into the matter and help me to save from such fraud

To
The Chief Branch Manager
State Bank of India
Main branch
Subject:- Charge dispute refund never process

Dear Sir
A refund of 14960 rupees was successfully processed on 21/06/2019 to my account by FREECHARGE. This amount should have been credited to my SBI account by now, but I have not received the refund till now.

I have called the state bank of India customer service so many times including all details but nobody has replied or resolved the problem. No
action is being taken.

I have confirmed with FREECHARGE and they
have successfully processed the refund.

Kindly go through the charge dispute emails, located the pending refund and follow the path back to Freecharge payment processor to locate the refund.

My refund reference number is (payment Gateway ID) [protected]

My bank account number is [protected]

Sir, I am a customer of SBI Melarmath, Agartala Tripura (west).
I have faced a fraud transaction of 500 on s 29/07/2019 and time was 2.43 pm.

In Account statement it is appearing as below:-
"TO TRANSFER P[protected]Banayan Tree SerTr For DDR INSTALMENT"

In sms it is appearing as below:-

"Your A/C XXXXX17XXXX Debited INR 500.00 on 29/07/19 -Transferred to INVESTMENT INTERMEDI."

When I searched in internet banking, it is reflecting as Banayan tree in the account statement, ["Banayan Tree SerTr For DDR INSTALMENT"] also when I googled about INVESTMENT INTERMEDI, I found that it is a total fraud company and it targets only SBI Customers.

I want to tell you again that this transaction is not authorized by me and I want my money back in my account. I also called SBI customer care but they didn't register any complaint about this.
I have also attached the account statement scan copy please look into it.

Looking forward a favorable response from your end.
Thank you.

I am an existing customer of SBI bank holding a credit card from last 3 years last week i have applied for a new IRCTC card and i have received a call from one executive from SBI named Kunal having employee ID: 271773 from the no.[protected] and [protected]on 22.07.19 saying that he will merge my existing card with the new card which will be issuing and informed about all my relevant details and thereafter done 3 transactions amounting to Rs. 10, 207.29, 10210.36 & 10207.29 has been done from my card around 11:15 to 11:30 AM. I request you to cancel the unauthorised transactions which were not done by me and are the fradulent transactions. I had also launched a complaint in sbi customer care credit card department and blocked my card. Apart from this i had already sent a mail to RBI regarding the same on the same day.

Your kind co-operation in this matter will be highly obliged.

Looking for your warm response.

Hi
I am trying to complete online payment for bpsc exam with due date for fee payment being next day (30 jul). However on sbi bank collect website, i keep getting the error "please verify the data entered and try again". I have tried different browsers.in the name of data, only registration no. Is required which is also correct. Sbi should promptly do something about it. I have also informed bihar public service commision about this error.

Regards

Amazon refund of rs.600.00 has been processed on 15/05/2019. The amount should reflect in my account by 25/05/2019. But i didn't get my in my account. I had paid the amount using my phonepe app.
Authorization code (Refund reference number[protected].
I have tried enough to get help from amazon customer care as well as sbi customer care. I had filed a complaint also to sbi customer care. But they have closed the issue even without dealing with the it.
As per the amazon, after initiating the refund, it's the bank's responsibility to complete the transaction.
I can clearly see that sbi is trying to avoid the issue.
Please help to get my money back on my account.
I will complain to rbi if required.

Amazon email account - [protected]@gmail.com