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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 342

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P
P00hsharma
from Delhi, Delhi
Jul 30, 2019
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Address: unit 330, 3rd floor, vipul trade centre, Gurgaon, Haryana, 122001
Website: www.sbi.co.in

Hello,

My credit card get blocked on 25th july 2019, i am continuously following customer care they repeatedly saying will arrange a call for confirmation of last transaction. But i am not receiving the call. Please look into this matter urgently. I informed them that i am ready for the call of confirmation. But still there is no response from there end.

The sbi representative on the very first day told me that your card will be unblocked in 24-48 hours. But still it won't happen. What will i do now, how do i unblock my card even my internet was also blocked.

Please help me out in this.
State Bank of India [SBI] customer support has been notified about the posted complaint.
I m Sandeep Kumar verma Advisor code[protected] from kathua Branch i need a sbi insurance identity card for show identity as employee from Sbi life insurance if anyone ask him please send my sbi identity card on email id
i shall thankful to you
State Bank of India [SBI] Customer Care's response, Aug 6, 2019
Verified Support
Dear Sandeep,

We would like to inform you that SBIL ID Card is already dispatched to the branch. Kindly co-ordinate with SBIL Branch office.

Thanks & Regards,
SBI Life Insurance - Customer Care
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    S
    Skygodfather
    from Agra, Uttar Pradesh
    Jul 30, 2019
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    Address: 247778

    Hlo sir
    State bank of india
    Branch kerana

    My friend send me money through amazon pay upi rs 300 but i am not received any money the transaction is successful from my friend side
    When i call to amazon pay they say contact to your bank from our side transaction is successful but when i call to bank they say contact to amazon pay

    Amazon pay also provide the reference id of transaction but sbi do not do anything

    And dont reflect the money in my account

    Amazon pay reference id from my friend side
    Bank reference id :[protected]
    +1 photos
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      A
      alka gautam
      from Delhi, Delhi
      Jul 30, 2019
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      Hello sir,

      This is alka gautam, i wish to bring to your notice, a fraudulent transaction which took place form last few months, using me and my mother’s [ rajni gautam] sbi account. Every day a small amount of 300 - 4000 rs got debit from the account on the name of paytm and one97 communication, also we are not getting transaction notification sms. We came to know this when i visited the bank and print me and my mother’s passbook.

      When i saw the passbook entries and noticed that, each transaction has mentioned othpg with some different serial no. When i search for othpg then i come to know that this is fraud transaction and others also complained about this.

      The total debited amount from my account is around 13000 rs and from my mother’s account is 6000 rs. I request you to please look into this matter as soon as possible and do the needful. I also attached the passbook entries.

      Alka gautam
      [protected]
      [protected]@gmail.com

      Rajni gautam
      [protected]
      +2 photos
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      I sent a money to another person (unknown person) with using phonpe APP, so, i request to sbi branch, but they will not taken request.. but all apps i.e. Paytm, phone pe etc., Are linked with sbi bank...

      i am given a one request to sbi brach... they are not taken request...
      Amount RS 295 ( two times) deducted from my SBI saving account without my knowledge. It's a crime.
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        M
        mailtomakwana
        from Bengaluru, Karnataka
        Jul 30, 2019
        Resolved
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        Resolved

        Address: SBI Sarraki Branch, JP Nagar, 560078

        There is an unauthorized transaction in my loan account [protected] on 25th july 2019 for amount rs. 27420.00, which i have not performed or authorized. I never ever got any email or message regering this transaction. Nullify and revert the transaction.

        Loan account is at sarakki sbi branch, jp nagar. I have already sent an email in this regards to branch email id sbi.[protected]@sbi.co.in
        Aug 5, 2019
        Complaint marked as Resolved 
        Visited bank it's resolved now
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Jul 30, 2019
        Updated by mailtomakwana
        Transaction was done for Investment intermedia for account [protected].

        I visited bank, it's resolved now.
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          O
          Ojasvi Arora
          from Delhi, Delhi
          Jul 30, 2019
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          Address: 160022

          My refund of rs 499 has been initiated by amazon to my bank account but i haven't received it yet. I have the return reference number by the amazon. Please help me to get my refund as soon as possible. It has been initiated on 19th july and still i didn't get it. Please check it once whether amazon have returned my money or not. And my return reference number is with me.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            H
            Hemajdn
            from Thakurdwara, Uttar Pradesh
            Jul 30, 2019
            Resolved
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            Resolved

            Address: Cyber city Phase-III, Gurgaon, Haryana

            Dear sir/ma'am,

            I am hemlata devi, sbi credit cards holder, i wont be able to pay the outstanding amount of rs. 69954.00 against of 39510.00 as this amount was of my 3 cheque bounce at the time of settlement and i informed to sbi team to give the full amount at time but same time i got the outstanding msg of 45654.00 rs. And that was increased up to day is 69954.00. I talk about this to team and they told me to update and provide me a letter again but that was not done up today. I am ready to pay 3 cheque payment at a time request you to provide me a final letter for 39510.00 instead of 69954.00.

            Kindly help me out with the final settlement on my credit card debt.

            Please find below card details.

            Name: hemlata devi
            Card no: [protected]
            Dob: 03/10/1991

            Thanks & regards,
            Hema
            Aug 31, 2019
            Complaint marked as Resolved 
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Verified Support
            Jul 31, 2019
            State Bank of India [SBI] Customer Care's response
            Dear Hemajdn, Your concern is o[censored]tmost priority to us and we are trying to resolve the same at the earliest. We request you to not mention your personal details & credit card number including PIN, OTP, CVV etc on a public forum or with anyone. You may write your concerns to us at our official e-mail id at [protected]@sbicard.com.
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              W
              wasim godharwala
              Jul 29, 2019
              Resolved
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              Resolved

              Address: Fuvara chowk, Panch Mahals, Gujarat, 389230

              I had made transaction with Flipkart on 16/07/2019 but cancelled, the refund of the same I haven't received in my account which Flipkart has transferred on 17th July 2019.

              Flipkart has provided me following details regarding refund

              Txn date - 16th July 2019

              Txn amount - 12990/-

              Txn id - [protected]

              Refund Reference no - 75503729198031419079798

              Authorisation code - 265507

              I have contacted my home branch, sbi customer care etc. but they seems not concerned about this and ignoring my mails. They have closed my complain without resolving the matter. I am not getting any resolution, Its been 15 days and no resolution from SBI. They have now started ignoring my tweets also

              Please look into the matter and help me to save from such fraud
              +2 photos
              Aug 3, 2019
              Complaint marked as Resolved 
              Refund credited
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                B
                Bikash Chandra Sinha
                from Mumbai, Maharashtra
                Jul 29, 2019
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                Address: Mumbai City, Maharashtra

                To
                The Chief Branch Manager
                State Bank of India
                Main branch
                Subject:- Charge dispute refund never process

                Dear Sir
                A refund of 14960 rupees was successfully processed on 21/06/2019 to my account by FREECHARGE. This amount should have been credited to my SBI account by now, but I have not received the refund till now.

                I have called the state bank of India customer service so many times including all details but nobody has replied or resolved the problem. No
                action is being taken.

                I have confirmed with FREECHARGE and they
                have successfully processed the refund.

                Kindly go through the charge dispute emails, located the pending refund and follow the path back to Freecharge payment processor to locate the refund.

                My refund reference number is (payment Gateway ID) [protected]

                My bank account number is [protected]
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  S
                  sanchalidas
                  from Delhi, Delhi
                  Jul 29, 2019
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                  Address: West Tripura, Tripura, 799001

                  Sir, I am a customer of SBI Melarmath, Agartala Tripura (west).
                  I have faced a fraud transaction of 500 on s 29/07/2019 and time was 2.43 pm.

                  In Account statement it is appearing as below:-
                  "TO TRANSFER P[protected]Banayan Tree SerTr For DDR INSTALMENT"

                  In sms it is appearing as below:-

                  "Your A/C XXXXX17XXXX Debited INR 500.00 on 29/07/19 -Transferred to INVESTMENT INTERMEDI."

                  When I searched in internet banking, it is reflecting as Banayan tree in the account statement, ["Banayan Tree SerTr For DDR INSTALMENT"] also when I googled about INVESTMENT INTERMEDI, I found that it is a total fraud company and it targets only SBI Customers.

                  I want to tell you again that this transaction is not authorized by me and I want my money back in my account. I also called SBI customer care but they didn't register any complaint about this.
                  I have also attached the account statement scan copy please look into it.

                  Looking forward a favorable response from your end.
                  Thank you.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    V
                    Vijeta Rathi
                    from Surat, Gujarat
                    Jul 29, 2019
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                    Address: Dwarik Jungle Road, 712232

                    I am an existing customer of SBI bank holding a credit card from last 3 years last week i have applied for a new IRCTC card and i have received a call from one executive from SBI named Kunal having employee ID: 271773 from the no.[protected] and [protected]on 22.07.19 saying that he will merge my existing card with the new card which will be issuing and informed about all my relevant details and thereafter done 3 transactions amounting to Rs. 10, 207.29, 10210.36 & 10207.29 has been done from my card around 11:15 to 11:30 AM. I request you to cancel the unauthorised transactions which were not done by me and are the fradulent transactions. I had also launched a complaint in sbi customer care credit card department and blocked my card. Apart from this i had already sent a mail to RBI regarding the same on the same day.

                    Your kind co-operation in this matter will be highly obliged.

                    Looking for your warm response.
                    +3 photos
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                      S
                      subs acnt
                      from Delhi, Delhi
                      Jul 29, 2019
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                      Hi
                      I am trying to complete online payment for bpsc exam with due date for fee payment being next day (30 jul). However on sbi bank collect website, i keep getting the error "please verify the data entered and try again". I have tried different browsers.in the name of data, only registration no. Is required which is also correct. Sbi should promptly do something about it. I have also informed bihar public service commision about this error.

                      Regards
                      +1 photos
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Sir my account has debited by rs. 1475/- towards sbi charges towards failed transaction techprocess.I visited the Bank but they said that I should contact Techprocess. when I contacted Techprocess, I was informed that Bank should sent Email to them regarding this issue.

                      It is requested to resolve this issue and credit my money back.
                      I have an account since last few months in SBI; received an SMS today saying "my signature has been changed in my account"; I have not done an update from my end. Not sure how the signature was updated without my consent. Very insecure thing to happen.
                      14/07/2019 INB Avenues India private limited 3581.80 (three thousand five hundred eighty one rupes eighty paisa ) I don't know my knowledge please refund to my account my money
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                        A
                        aditya prakash jha
                        from Jasidih, Jharkhand
                        Jul 29, 2019
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                        Amazon refund of rs.600.00 has been processed on 15/05/2019. The amount should reflect in my account by 25/05/2019. But i didn't get my in my account. I had paid the amount using my phonepe app.
                        Authorization code (Refund reference number[protected].
                        I have tried enough to get help from amazon customer care as well as sbi customer care. I had filed a complaint also to sbi customer care. But they have closed the issue even without dealing with the it.
                        As per the amazon, after initiating the refund, it's the bank's responsibility to complete the transaction.
                        I can clearly see that sbi is trying to avoid the issue.
                        Please help to get my money back on my account.
                        I will complain to rbi if required.

                        Amazon email account - [protected]@gmail.com
                        +2 photos
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        I had done an order at amazon of Rs.8999 on 17 july on the name of Rakesh Pandey and then cancelled it as I did not like it. It is approved by amazon that they have refunded it on 17 july but i have not got refund in my bank account.So, please take a sevior action.
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                          R
                          rukminisingh2006
                          from Pune, Maharashtra
                          Jul 28, 2019
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                          Address: Mumbai City, Maharashtra, 400097

                          On 28th july, my account was debited a total of rs. 16030/- through my sbi debit card. These transactions were not authorized by me and i did not receive any otp from the bank. These were fraudulent transactions, done by the following:
                          Itunes.com/bill itunes.com and google *services.
                          I got my debit card blocked in response to the messages i got on my phone from the bank to report the transaction if not authorized by me. All these transactions are dated 29th july whereas they actually took place on late evening of the 28th july, 2019, after 9:30pm and took place within 20mins.

                          I request a refund of the amount debited as the bank can crosscheck and verify the amount on their end.
                          +1 photos
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          The transaction of rupees 5800 on date 12/04/2019 not made by me please verify and make me continue to trust on you

                          fraudulent debit card charges - Comment #3497889 - Image #0
                          RBI cut the interest rate for home loan from last 6 month but why it is not reflecting in our loan account
                          I made two online transactions amounting to Rs.299/- each for recharging my JIO phone on 09/11/2018 but both the transactions were failed followed by message" transactions failed due to problem at Jio, but more tan 8 months have passed, refund has not been credited back to my account. Account details.

                          A/C No. [protected], SBI, Jyotipuram (J&K)
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                            H
                            Hrittik123
                            from Matabhanga, West Bengal
                            Jul 28, 2019
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                            Address: S.N road dharmatala near Hanuman Mandir, Cooch Behar, West Bengal

                            My name is hrittik bania i had ordered women's banglory silk embroidered gown
                            Of rs. 299 in amazon on 10/07/19and after i returned this order due to personal reason. And on 17/07/19
                            Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number
                            [protected] and told me to fill charge dispute form but indian bank doesn't have such policy. So
                            Please kindly respond to this complaint it's very urgent.
                            Thanks you sir
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              ravi@rambo
                              from Amla, Madhya Pradesh
                              Jul 28, 2019
                              Resolved
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                              Resolved

                              I have order a product from www.netmeds.com. before it delivered this order get cancelled and amount of rs 418.79 has been refunded in my sbi account. When i contacted to netmeds.com they said amount is refunded and share a transaction id. Kindly consider my request. So that i can get my refund.

                              Regards
                              Ravindra kumar
                              Sbi account no.- [protected]
                              Amount - 418.79
                              Txn id - 20190715111212801300168491137892677
                              Aug 2, 2019
                              Complaint marked as Resolved 
                              the company mailed me regarding refund of amount 418.79. The email is send from [email protected]. the given detail by company is follow: Refund ID 20190715111212801300168491137892677 Refund Date 2019-07-15 18:31:51 Ref ID netmeD057977088594901563195711726
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Aug 02, 2019
                              Updated by ravi@rambo
                              the company mailed me regarding refund of amount 418.79. The email is send from [protected]@netmeds.com. the given detail by company is follow:

                              Refund ID 20190715111212801300168491137892677
                              Refund Date[protected]:31:51

                              Ref ID netmeD057977088594901563195711726

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                                00doremon07
                                from Mumbai, Maharashtra
                                Jul 28, 2019
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                                Hello sir, iam shubham yadav my account in state bank of india and iam transferred money form my account to another account by google pay but beneficiary not credit amount due to another area ifsc code and when i visit my bank branch and present my problem they said you send through private app and i don't help you and blaming on me and said go banficiary bank. Then what i do.
                                +2 photos
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                                  Mikun2
                                  from Bhubaneshwar, Odisha
                                  Jul 28, 2019
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                                  Address: Keshadurapal,keonjhar,Odisha, Kendujhar, Odisha, 758025

                                  My name is chandrajit sahoo and i had ordered product of amount 17999 and 499 on flipkart on 18thjuly and after i cancelled this order due to personal reason. And on 19thjuly flipkart initiated the amount to my card but i still didn't get the money. Flipkart sent this bank transaction id and authorization code for this refund is [protected] and 136594 and arn numbers 75503729200031470309791 and 75503729200031470997702 told me to fill charge dispute form but state bank of india doesn't have such policy. So
                                  Please kindly respond to this complaint it's very urgent. My card number is [protected]
                                  Thanks you sir
                                  +1 photos
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                                    vky126
                                    from Visakhapatnam, Andhra Pradesh
                                    Jul 28, 2019
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                                    Address: mangoor hill sbi branch, 403801

                                    On 20 july 19 and 21 july 19 two debit transaction happened in my account which was done by bank itself for "atm card/kiit returned by courier due to wrong address" and transferd to[protected]. I never requested for a atm from my side then how it was issued from bank. If it was then why i was not informed by sms or a call before happening this transaction. Even i didn't get a sms after this transaction also. Today i was just checking it and it was a blunder in front of me. Plz resolve it. Thnx
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      sanjay zala
                                      from Kosamba, Gujarat
                                      Jul 28, 2019
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                                      Address: Kheda, Gujarat, 387635

                                      I am sanjaykumar p. Zala, lives at chhipadi gujarat india. I have bank account with state bank of india. I would like to complain about the fraudulent transactions of rs.60, 000 from my account.

                                      On may 5 2019, i received text massages that rs.60, 000 was withdrawn from my account. Didn’t share any otp or bank debit card detail, however, someone made fraudulent transactions from my account. I have spoken to local branch manager and reported fir (First investigation report) with all proof to local police crime branch. I can share a fir report number if you wish too.
                                      I would like to take advise that how can we resolve this issue? It’s been more than 2 months, but i haven’t heard anything from police or bank.
                                      Let me know if you need any additional information!

                                      My email: [protected]@gmail.com
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        Skymelm10
                                        from Chandigarh, Chandigarh
                                        Jul 27, 2019
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                                        Address: NSB ROAD RANIGANJ, Gonda, Uttar Pradesh, 713347

                                        Hi sir i ordered a zinq mobile charger from amazon. But i am not satisfied with product so i decided to return the product. Return has been successfully done & amazon confirm refund too in 10july 2019. I got email where mentioned that my account balance should reflect within 18th july. They also mention there if i don't get refund within 5days call bank customer care they also give refund reference code which is "160878" but when i call sbi customer care they said amazon reference number doesn't working for them.15 days passed still didn't recived refund please help me to get back my money.
                                        +2 photos
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