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State Bank of India [SBI] Complaints & Reviews

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A
ashok460
from Hyderabad, Telangana
Aug 1, 2019
Resolved
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Resolved

Address: LIG 579 2nd floor BHEL, Hyderabad, Andhra Pradesh, 502032

The below is my mail conversation with bank:

There are total two transactions on 28 august 2018 with the amount of 5502/- with tata aiggen billdesk merchant, one was failed and another got success.

After given complaint, sbi cc team credited one dispute transaction (This complaint was different).

Now when i contacted tata aig for my car insurance, they stated that they have not received any amount from sbi cc against my car insurance policy. They told sbi cc cancelled the transaction.

But finally i have paid total amount of 5502/- to sbi credit card and where that money has gone as tata aig not accepting.

I want second transaction also needs to be reversal as you have not paid to tata aig (As tata aig not getting agree).

I have already explained each and every point from my end, please contact me on my mobile number if you need any further clarification.


Bank agreed to reversal the dispute transaction a long back (A month back) in mail but every time they are extending date and not reversal the dispute transaction so far. Please take an action on sbi irctc credit cards and resolve my issue.

Thanks and regards,
Ashok kumar sunkara.
[protected]/[protected].
Aug 9, 2019
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Aug 02, 2019
Updated by ashok460
Hi,

I have even escalated to customer service head support but no use. They are always sending mails stating that the amount will be credited in next some time 3days, some times 10 days but no use at all.

Thanks and regards,
Ashok Kumar
[protected].
Verified Support
Aug 06, 2019
State Bank of India [SBI] Customer Care's response
Dear Customer, Hope our telephonic conversation was helpful. We are working on the issue & will update you soon.
Aug 09, 2019
Updated by ashok460
Thanks for the resolution.
Verified Support
Aug 13, 2019
State Bank of India [SBI] Customer Care's response
Dear Customer, We were unable to connect with you on call, despite multiple attempts. however, We would like to share that your request stands resolved. Please confirm if any further assistance is required.
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    I
    Iyyan kannu
    from Delhi, Delhi
    Aug 1, 2019
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    Address: IyerBungalow, Madurai, Tamil Nadu, 625014

    The manager,
    State bank of india
    Sankarankovil branch (Ifsc code : sbin0000795),

    Dear sir,
    I have a ppf account in your bank and it completed 5 financial year. Now i am in worst financial situation. I unable to settle the my personal loan on sc bank and hdfc bank. So i want to preclose my ppf account and ask to branch manager at 01-aug-19. But they are not allow. Now iam in edge of my life, because the personal loan banker giving lot of pressure. I cant manage my financial situation.
    So kindly close the my ppf account and settle the amount. It will help my family life.

    Please call back : [protected]

    Thank you
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      V
      Vidhu P Nair
      from Noida, Uttar Pradesh
      Aug 1, 2019
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      Address: New Delhi, Delhi

      Hello,
      I used my sbi gold debit card at big bazaar, ambiance mall, vasant kunj, nelson road, new delhi, 110070 on june 05, 2019 (Time - 15:35:14). Bill/invoice amounting to rs. 3438.25/- of my purchase is enclosed for ready reference. To my surprise, i see that the reward points accrued on my debit card (Membership no. [protected], points 3125) have not been booked in my invoice/bill. Upon checking with sbi customer care, it has been learned that the points have indeed been redeemed at 15:36:34 hrs, although i did not receive the benefit. Today it has been almost 2 months sbi customer care didn't give any resolution so far.
      You are therefore requested to kindly look into this matter and return the points back to my card, so that i could avail the benefit on my next purchase.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        A
        aviskashpra
        from Bengaluru, Karnataka
        Aug 1, 2019
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        Address: 560099

        I am sivaprakash. I am holding sbi credit card for the last 5 months. I received a phone call ([protected]) on 31.07.2019 and she is introduced as darva chowdhry from sbi rewards section, gurgaon commercial branch. She is verified my details like pan card, addresses and my last payment. After verification she said to feed the ivr otp in mobile to claim the reward points. But i denied to share my otp by phone call. But she is given her employee id (66506) branch code (4079) and she told me to continue the process otherwise card will be blocked. But i did not feed the otp in mobile. After 5 minutes my card is debited with 11500 rs in two different merchants. Again i called her and she said that amount will be under hold, after 48 hours it will credit. For the better confirmation i called sbi customer care and they are confirming that is fraud call and suggested me to file the fir in nearest police station. Today her mobile is switched off.. I lost my money. Is there any possibility to get my money back. And still i am not believe, how she got my all details including my transaction? Be aware..
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        This company has debited 295/- from my account and for what purpose these amount has debited I don't know
        So please solve this problem
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          A
          Anand K Deshpande
          from Bengaluru, Karnataka
          Aug 1, 2019
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          Address: Anand Deshpande , flat no. 006, DS MAX Swastik apartments , Paduka mandir road , uttarahalli , Bangalore, Bangalore, Karnataka

          15 days back i made an online transaction of rs.1000/-. The amount got debited but did not credit to the bigbasket dialy account. I called sbi customer care. They told they will provide a ticket number and asked me to send a sms with the ticket number. But i did not receive any ticket number. I have registered complaint twice. And i am unable to call and complain again because of some technical fault in their helpline number. I have tried calling them many times.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            S
            Subhajitm01
            from Kolkata, West Bengal
            Aug 1, 2019
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            Address: Purba Medinipur, West Bengal, 721448

            I have just opened a current account for business purpose in a rural area with rs. 5000. Today i found rs.2360 has been debited from my account stating min bal chgsbch. Please refund my money. Solve the problem. I dont no, why this much of ammount has been debited from my current account no [protected].
            Please refund it, we are a small entrepreneurs from village.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              T
              Thrushitha
              from Delhi, Delhi
              Aug 1, 2019
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              Myntra has refunded the amount and provided below reference numbers
              Amount - rs. - 849 - bank reference number is - 75503729200031468328381

              Amount - rs. - 786 - bank reference number is - 75503729200031468206207

              Bank is not able to help me track this transaction. There is no portal or a page where they can check the status using this arn numbers.
              The amount is completely a loss for me.
              Please check and process accordingly.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                H
                Hemakumar Madabathula
                from Hyderabad, Telangana
                Aug 1, 2019
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                Address: Hyderabad, Andhra Pradesh, 500089

                Date: 10-jul-2019
                Sbi a/c# : xxxxxxx556

                I hold a home loan account at sbi. Loan is approved and disbursed in 2015-16 time frame. Am paying my emi ontime (Ecs anyways).
                Original documents of registration of my home are with sbi only.
                Now a week back i was charged inr 1000 /- saying - search report charges.
                When i raised a complaint on their portal, branch manager called and said, this is a random check on the home loans to verify the documents legal status.

                But bank already charged - 'document charges' when i requested the loans.
                Why again? When you (Sbi) think you are at risk, its your pain to resolve it or hedge it.
                You can't charge the customers for the verification that you do on my document that is still with you.

                I need a refund and not just me, the process needs to be clarified by sbi and refund all customers.

                Screen shot of the complaint details and charges by bank are attached.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  S
                  Sunnyjain11
                  from Mumbai, Maharashtra
                  Jul 31, 2019
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                  Address: Mazgaon, Mumbai City, Maharashtra, 400010

                  2 times amount 295 got deducted from my account i want it refund in my account i dont hve investment in any companies i want 590 to refund in my account

                  Account no-[protected]
                  Ifsc code-SBIN0018665
                  Branch-mazgaon
                  Mobile no-[protected]
                  Email id-sunny.[protected]@gmail.com

                  Please refund my amount please i dont knw why it is deducted please refund me soon
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    W
                    Waseem N Hashmi
                    from Delhi, Delhi
                    Jul 31, 2019
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                    Address: Paneri, Sikri Bazar, Siddharthnagar, Aligarh, Uttar Pradesh, 272206
                    Website: www.onlinesbi.com

                    My acccount was debited for INR 3000/- on 30 July 2019 without any consent or authorization by me. I just recieved a messsage that your account has been debitted for INR 3000/- and narration said Debit SWOO, i tried reaching the customer care of SBI but they are not ready to take the complaint. This amount has been debited without any reason and is a clear fraud.
                    Please look into the matter as i see many people are being victim of this Debit SWOO transactions without their notice. Please refund my amount immediately.

                    Acc No [protected]
                    Branch SBI AMU Aligarh
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      A
                      Amit Pekam
                      Jul 31, 2019
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                      Address: PLOT NO 8,SR NO 129A BY 130 BY A1,OPP SAINT PHILOMINA HIGH SCHOOL,JAIL ROAD,NASIK 422101, Nashik, Maharashtra, 422101

                      Dear Sir,
                      My wife Shruti Amit Pekam visited SBI branch at Jail Road, Nashik Road. Branch code SBIN0012210, to open the account today on 31 July 2019.

                      She requested account opening form, but the person called Mr. Garud refused to give it and told her that she won't be able to fill the form and instructed her to get the help of another fellow sitting at other desk to get the form filled. My wife refused and said she can fill the form herself, however, he insisted to get his help to avoid any issues later. My wife is well educated and have done company secretary from ICSI. However, she wasn't allowed to fill her own form. Nevertheless, after getting the form filled, she was demanded to pay 100 rs without which she was told that account will not be opened. She was never given any receipt of payment for this. This is a fraud and cheating of customers.

                      My wife protested even with the bank seniors, but all told her to go to this person. This is fraud syndicate at the branch.
                      Even after this she was not allowed to open the account due to heavy rush and they written a date of 5th August 2019 on the form and asked to come on that day to open the account. This was her second visit to the bank for opening of account.

                      I demand that necessary action should be taken and this syndicate is broken. I also demand that this process should be stopped and money of all the persons shall be returned to whomsoever has been looted in this way. A case shall be registered against these persons for fraud and cheating. I have a feeling that this is nexus between the employees of the SBI because right from the peon to the senior officers are involved in charging 100 Rs. from customers for account opening.

                      Regards,
                      Amit Pekam.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        P
                        Pallav20
                        from Mumbai, Maharashtra
                        Jul 31, 2019
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                        Resolved

                        I have ordered medicines from neatness using Amazon's platform but they were not delivered to me and order got cancelled so Amazon.in has refunded 434.84 back to my sbi account on 14th of July and provided me a refund reference number 75260829196031359131719, I have contacted both sbi customer care and bank branch, but they are not supporting to get any details through this reference number or file any complaint or file a charge dispute form.
                        Aug 2, 2019
                        Complaint marked as Resolved 
                        My balance money has been credited to my account
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          M
                          mahammed yasin
                          from Rajahmundry, Andhra Pradesh
                          Jul 31, 2019
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                          Address: 79-16-12/1 postal colony opp madhavi nursing home tilak road, 533101

                          Sbi approve late otp sbi and 14/07/2019 statement date but opt send 15/07/2019 i attached pic of otp detail how can approve the difference date of otp but i complain so many time but no use my case i already complaint on local police station you must respond to to clarify my problem send me details of otp messages or call my number it was late otp and it was not valid for transaction i sent copy in every mail to rbi and ombudsman but no reply it is not valid otps to approving to pay on website so many time different to statement date and otp sent time so please help me
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            B
                            birchamling
                            from Bhopal, Madhya Pradesh
                            Jul 31, 2019
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                            Address: Name - Sirjana Rai, C/O Shri Bir Bdr Raum,Tebo, Ranaghat, Pasighat,East Siang, Arunachal Pradesh, 791103

                            Respected sir,

                            With due respect and humbly submission few lines for your kind consideration. My name is sirjana rai, age-11yrs, d/o shri bir bdr. Rai. Residence of tebo ranaghat pasighat, east siang dist, (A. P.) account no. [protected]. Sir i have been received message from your side before two months ago. Message indicate to already forward my debit card. But yet i have not receive or found my debit card. However i get my debit card and when please. I need my debit card as soon as possible.

                            Thanks

                            Regards
                            Sirjana rai.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              R
                              Ranaavdhesh01
                              from Mumbai, Maharashtra
                              Jul 31, 2019
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                              Address: Moradabad, Uttar Pradesh, 244001

                              To
                              The chief branch manager
                              State bank of india
                              Main branch

                              Subject: charge dispute "refund not processed"

                              Dear sir

                              A refund of 1401.80 rupees was successfully processed on 22 july 2019 to my account by amazon.in. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                              I have called the state bank of india customer service but not get any help.

                              I have confirmed with amazon and they have successfully processed the refund and reference number is 108770

                              Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                N
                                namrita87
                                from New Delhi, Delhi
                                Jul 31, 2019
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                                Address: New Delhi, Delhi, 110057

                                I had returned 7 items to myntra but i haven't yet got the refund. Myntra customer care said that they already finished refund procedure and successfully completed the refund to the bank.
                                The bank says they have no record.
                                Myntra issued the following bank reference numbers for the orders :

                                Amount - rs. - 490.00- bank reference number is - 75105179193002024176050

                                Amount - rs. - 492.00- bank reference number is - 75105179200002042045478

                                Amount - rs. - 681.00- bank reference number is - 75105179199002038859935

                                Amount - rs. - 857.00- bank reference number is - 75105179196002031315110

                                Amount - rs. - 857.00- bank reference number is - 75105179196002031298852

                                Amount - rs. 897.00- bank reference number is -"75503729196031343810161

                                Amount - rs. 440- bank reference number is -"75503729202031524548608

                                Sbi pls check and issue my refund asap!
                                My sbi account number is [protected]
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Amazon are credit refund amount 675 rupya
                                Refund Reference # IGAGJCYHM5

                                But not in credit sbi bank 675 rupya my sbi account and please solve the problem
                                Account Holder's Name - GUNJAN KUMAR GUNJAN
                                ACCOUNT NUMBER - [protected]
                                IFSC CODE-SBIN0006977
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                                  A
                                  adharmendraa
                                  from Mumbai, Maharashtra
                                  Jul 30, 2019
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                                  Address: 1125 adarsh nagar unnao, Unnao, Uttar Pradesh, 209801

                                  To,
                                  The chief branch manager
                                  State bank of india
                                  Unnao branch

                                  Subject: charge dispute "refund not processed"

                                  Dear sir

                                  A refund of 2235 rupees was successfully processed on 14july, 2019 to my account number (A/c[protected]). This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                                  I have called the state bank of india customer service the state bank of india main branch unnao all the details many times including the unique transaction reference number (257644) but nobody has replied or resolved the problem. No action is being taken

                                  I have confirmed with amazon and they have successfully processed the refund

                                  Kindly go through the charge dispute locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Adupa Lokeshwari Lokeshwari
                                    from Mumbai, Maharashtra
                                    Jul 30, 2019
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                                    Address: Gudur, Warangal, Andhra Pradesh, 506252

                                    Respected sir/mam . I m telling about that the amount deduct in my account in three times a day the amount of 1600 hundred rupees .my name is guduru someshwar. Pls kindly solve this issue as soon as possible . Pls ensure this problem and take it into action and punish the people who do like this . And exhibit this type of problem should dont receive this again to anyone else thanku.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    My account number [protected]
                                    I have transferred from this account of rs1500 my account was debited but not transfer to him
                                    Respected authority concern,

                                    I request a NOC form for the credit card bill of the minimum due amount . Which was already paid .
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                                      atiqur109
                                      from Mumbai, Maharashtra
                                      Jul 30, 2019
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                                      Address: Kamrup Metropolitan, Assam

                                      Hello,
                                      I received a call from +[protected] asking for my card details to encash reward points accumulated against my SBI debit card. I asked them to call later and checked the phone number in Google (as suggested by them) and I found the number without prefixing +91 was the toll free number for SBI credit card complaints. When they called later I provided my 16 digit card number and expiry date. But when I was asked to provide the CVV, I got suspicious and disconnected the call. I think this is a kind of scam.

                                      Now, what should I do? As I have already provided them with my card number and expiry date.

                                      A.Rehman
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        Narmadapu
                                        from Bengaluru, Karnataka
                                        Jul 30, 2019
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                                        Address: Udupi, Karnataka, 576104

                                        Ordered from myntra.com, paid money through PayPal. When I returned product they refunded money and it didn't debited to my account. I tried to complain about it in online sbi, it's showing wrong tracking id, and I called customer care number Even they didnt solve, when I called the bank they are not replying anything. They kept my call on and didn't talk. Tried many times its the same result.
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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