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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 348

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S
Saurabh agarkar
from Mumbai, Maharashtra
Jul 18, 2019
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Address: Sbi vikroli west mumbai, Mumbai City, Maharashtra

Today i received a message from CBSSBI saying "on your request signature has been changed in your sbi account, if not requested contact home branch"
But i haven't requested for any signature change. Please let me know why this has happened and what needs to be done?
I hereby request for immediate action on this incident and let me know if my account is secure
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    skpamddae
    from Delhi, Delhi
    Jul 18, 2019
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    I have tried to booked air India tickets online through ATM cum debit card vide reference no. UTIS2121Txn#636135 from SBI on 18.07.2019 around 4 P.M from Kolkata to Bengalore. Amount Rs.15654/- has been deducted from my SBI account, but tickets not booked. There is an error message shown as time out. Kindly return my money to my account or send air India to booked my tickets immediately.
    S K Pradhan
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Jul 19, 2019
    Updated by skpamddae
    Corrected transaction reference no. is UTIS2I21Txn#636135
    Jul 19, 2019
    Updated by skpamddae
    Since, I have booked tickets again, no need to send the money to air India. Pl. return to my account.
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      Sumitssingh
      from Ludhiana, Punjab
      Jul 18, 2019
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      Address: Mohali, 184143

      Date and time of incident- 9 July 2019 20:10PM
      I just done a payment of Rs. 49, 900 to a Merchant account via googlepay done via scan a code.But in my account it show it is done ...but in merchant account the transaction is not reflecting . The UPI transaction id is[protected]. My Google transaction id is CICAgKCa0uP_Xg
      My Account number is [protected] and IFSC code is SBIN0016423. My name is Sumit SIngh And my contact number is [protected]. my email is [protected]@gmail.com. I want to know that where the transaction is ? I also attacted bank statment .
      Please Give me the Information that the amount is credited in recepints bank or not . If not then Give it to me back.
      If you have any concern regarding this then please call me or mail me and give me revert please
      +2 photos
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        S
        simbapappu
        from Mumbai, Maharashtra
        Jul 18, 2019
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        Address: SBI Senapati District Imphal, Imphal East, Manipur

        On line Fraud SBI A/C [protected] Senapati District Imphal.An amount of Rs 13900/- was transferred by me from my account no [protected] Meerut Cantt Branch(Now at Dehradun)while posted at Meerut Cantt while looking for Job on retirement.It turn out to be a Fraud. Immidiately Then Branch Manager at Meerut Cantt Branch to the branch manager Senapati District Imphal to Stop payment. The above amount is still laying at above branch. The account Holder was caught by Local Police.I did not get money back because number of people applied for Job by depositing money in this proxy account. Pl look into this as case is old and I never get any response. I am not able upload the correspondence done so far .Jai Hind
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          P
          ppsengar
          from Noida, Uttar Pradesh
          Jul 18, 2019
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          Address: vaishali, Ghaziabad, Uttar Pradesh, 201010

          Hi,

          I am Piyush Pratap Sengar and my card no. is ************1019, I had settled my account in january 2018 and did all payment via cheque given to your manager of all month between this march 2018 payment bounced and reported to your manager and to you also and they suggest me to do it online and i do it in same they told and you customer care told me to do it online.

          After that, i mail to your customercare for NOC and didn't get any reply for you end. Then again in march 2019 an executive ask me for to pay pending amount that your account is not settled. Name Sanjay Bharti and his contact number is below:-

          mobile:- [protected], [protected]

          He told me that your manager made me a fool and do the payment or do a meeting in NSP office and we will offer you a small for settlement because of my settlement break at that time. After that i visit there and meet with your senior manager about 28 or 29th of march. Then he offer me to pay Rs 7150 for breakage settlement. Then i told him that i will pay it between 10-15th of april. then he says ok and send me mail of settlement letter on 30th of march and the end date of payment was 30th of march. This letter send to me was confirmed by sanjay that its mailed to you.

          i did the payment according to my word on 15th of april from your website. On 17th of april sanjay ask for confirmation that you had did payment or not, i shared him the detail that i had already done it and shared the detail on whatsapp . After that i asked him that when will i receive NOC letter then he told after 45 days you ask us we will provide you that. After 45 days when i call back to sanjay then he denied that wrong number and no one sanjay is here.

          I did this payment that ignore dispute, but again mind game played from your side.

          I have all recording which done between me and Sanjay.

          Again today a person telling me that i am from legal team of SBI and you have to pay pending amount around 56000 or pay 10000 right now and i will send you NOC today.

          After that i denied that why do i pay give me reason then he started threatening me that i am sending constable and legal team to you then you will do payment. Then he again told me to keep your father at 5 PM today while i told him that my father is not here in his previous call.

          Please resolve this issue .

          Let me know if you have any query.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            A
            Amit Kr Das 124
            from Kolkata, West Bengal
            Jul 18, 2019
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            Address: R.N.Neogi Lane, Hooghly, West Bengal, 712124

            Kindly help me to recover my money back from investment intermedi, because many times rs.117/- has been debited from my account saying transferred to investment intermedi and i really don't have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unnecessarily the amount is debited which we don't know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              R
              Ravikrishna Pasumarthy
              from Coimbatore, Tamil Nadu
              Jul 18, 2019
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              Address: 530044

              False transaction done by other unknown person on 10-7-19 by obtaining my otp and purchased for rs. 15200/- +15200/- total 30400/- with out my knowledge and immediately i call ed credit card division and make to blocked my credit card and also complained to credit card division of sbi and local police station raised by complaint. Kindly recover the same and help me to get out of this trouble causing mental tension.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                N
                Nexus Corporate
                from Ahmedabad, Gujarat
                Jul 18, 2019
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                Address: Thane, Maharashtra, 421202

                This is prashant satam and i was holding sbi credit card.in year 2007 fraud transaction happened on my sbi card. According i put my complaint to customer care department and they assured my that they will find out the truth. But simultaneously they charged me interest, late fee and many more on my that transaction. 3-4 times agent came to y home and collected money from my parents who were not aware about this.

                In 2010 i was visited to mahim branch and meet mr dikshit for my complaint and solution but those guys threatening me and abuse badly. Then i have received so many threatening calls from various agents.

                After approx 2 years later yesterday (17th july 2019) i have received call from one of the agent from andheri chakal branch (Name - nassem khan - [protected]) and she was talked very badly with me and send one of their executive at my home.

                Fraud transaction amount was 6400/- but now they said they don't have previous record with them (Before 2011), said my principal amount is 15k and payable amount is 41k. And settlement amount 15k.

                After all this to avoid this calls and trouble i said will pay 6400/- if possible but they are calling me madly and badly.

                Please help me out on this.

                Prashant satam
                [protected]
                [protected]@yahoo.co.in
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  S
                  Jul 18, 2019
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                  Address: Mumbai City, Maharashtra

                  Hiii,
                  Sbi card executive calling continues to me and demanded money for credit card which is taken by husband. He is jobless from last six months, he is continue following with sbi card for required more time. But your executive call me and my office and giving threat to me. And given me warning also. Kindly stop harassing to me. We are already facing problems in our life. We are unable to manage daily needs. Request you to stop the harassment.
                  Card holder name - sameer b shivane
                  Date of birth 16 july 1984
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Jul 18, 2019
                  Updated by [email protected]
                  your executive call me from [protected]
                  name Vishal. He do not have any knowledge how to talk with people. talking unprofessional.
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                    A
                    Anuj Das
                    from Kolkata, West Bengal
                    Jul 18, 2019
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                    sbi personal accident insurance policy

                    Address: Howrah, West Bengal, 711101

                    Respected team,

                    I am anuj das and joint savings account no: [protected]. Both of our (Anuj das and chaitali das) sbi general insurance start from 07.10.2013 of rs. 100/ each per year. But next year 2014 extra rs. 100/- wrongly debited from my joint savings account and branch (Kalibabur bazar, branch code: 12460, ifsc: sbin0012460) did not give proper reply.

                    Though it is not a auto renewal system ins-spite...
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                    T
                    TK Alamelu
                    from Delhi, Delhi
                    Jul 17, 2019
                    Resolved
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                    Resolved

                    Dear sir,
                    I, t. K. Alamelu is customer of sbi, rajouri garden, new delhi. Branch code 1705. I am senior citizen having pension account in the bank. Today on 17.07.2019 i received a phone call from bank no. +[protected]Copy attached), vodafone, north east india regarding not receiving my pension slip which i was not receiving since my retirement in may, 2012. Actually i lodged complaint on 16.07.2019 regarding pension slip on mail id: team_cdc. [protected]@sbi.co.in today my husband got a mail from mail id [protected]@gmail.com asking for contact numbers which my husband replied on mail. He first contacted my husband and got my landline number since the case belongs to me. He made enquiries regarding my account. He also said that i have to deposit rs. 10 for getting regular pension slips. Then he asked about my debit card number and numbers mentioned at the back of the card which i shared hoping that i will get pension slips regularly. Immediately i got a message that rs.45000/ have been spent by somebody (Copy attached) for purchasing some items through www.MOBIKWIK.C. later on i checked my phone and found that there was otp number sent on my phone about which i had know idea and never shared with him. I don not understand how the transaction was cleared without otp number. I have already blocked my atm card. That man tried 3-4 more transactions for which different otp numbers came on my phone but was not able to do it. I am attaching all the copies. Since this is the case of purchasing which can be easily traced out from mobikwik. C network

                    I humbly request to trace out the culprit and arrange to refund the money

                    Regards,
                    T. K. Alamelu
                    A/c no. [protected]
                    D-104, first floor,
                    Tagore garden extension
                    New delhi-110027
                    Mail id: [protected]@yahoo.com
                    Jul 18, 2019
                    Complaint marked as Resolved 
                    Debit Card blocked given the mail ID from where I got the message to give contact numbers Phone number of the person to gave me call Informed the local police station
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Jul 18, 2019
                    Updated by TK Alamelu
                    [Resolved] State Bank Of India [Sbi] — fraud transaction of rs. 45000/= from my debit card

                    1 Review
                    110027, India
                    TK Alamelu on Jul 17, 2019

                    Dear Sir,
                    I, T.K. Alamelu is customer of SBI, Rajouri Garden, New Delhi. Branch Code 1705. I am senior citizen having pension account in the Bank. Today on 17.07.2019 I received a phone call from bank No. +[protected]Copy attached), Vodafone, North east India regarding not receiving my pension slip which I was not receiving since my retirement in May, 2012. Actually I lodged complaint on 16.07.2019 regarding pension slip on mail ID: team_cdc.[protected]@sbi.co.in Today my husband got a mail from mail ID [protected]@gmail.com asking for contact numbers which my husband replied on mail. He first contacted my husband and got my landline number since the case belongs to me. He made enquiries regarding my account .He also said that I have to deposit Rs. 10 for getting regular pension slips. Then he asked about my debit card number and numbers mentioned at the back of the card which I shared hoping that I will get pension slips regularly. Immediately I got a message that Rs.45000/ have been spent by somebody (Copy attached) for purchasing some items through www.MOBIKWIK.C. Later on I checked my phone and found that there was OTP number sent on my phone about which I had know idea and never shared with him.I don not understand how the transaction was cleared without OTP number. I have already blocked my ATM card. That man tried 3-4 more transactions for which different OTP numbers came on my phone but was not able to do it. I am attaching all the copies. Since this is the case of purchasing which can be easily traced out from MOBIKWIK.C network

                    I humbly request to trace out the culprit and arrange to refund the money

                    Regards,
                    T.K. Alamelu
                    A/c No. [protected]
                    D-104, First Floor,
                    Tagore Garden Extension
                    New Delhi-110027
                    Mail ID: [protected]@yahoo.com
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                      J
                      joe jayanth
                      from Chennai, Tamil Nadu
                      Jul 17, 2019
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                      Address: Mangadu, Chennai, Tamil Nadu, 600122

                      Dear Sir/Madam, We have put a sale agreement to buy a land under SBI bank loan. After that the land has some legal issues. So we dropped the plan. We didn't get the papers from Bank. After 9 months when we ask now Bank person told it is lost. The bundle contains sale agreement original copy also. Now the land owner sold the land for another person . To return the money that we mentioned in the sale agreement. He is asking us to submit the original copy. We have Xerox copy only . SBI Advocate is telling we dispose after 6 months. Please help us to get our documents like original sale agreement, title deed etc .

                      HOME LOAN proposal No. 12776911
                      SBI 70688-RAJA ANNAMALAIPURAM (EAST) PERSONAL BANKING BRANC (Code No. 70688 ) and registered as proposal No: 12776911 on 04-AUG-18.

                      Yours Sincerely,
                      Joe
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        P
                        Puranjaysharma1411
                        from Hoshiarpur, Punjab
                        Jul 17, 2019
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                        Transaction id[protected]
                        I did my transaction on 15 july 2019 through paytm bhim upi but still i have not recieved the amount back and i have already mailed the bank several times and they have not replied or resolved the issue moreover when i contacted paytm and they said that state bank of india have already confirmed that they have reverted back the amount but they still have not reverted back the amount and after a lot of complaints to sbi they are blaming the app paytm and doing nothing about it.
                        +2 photos
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                          U
                          Umeshmail179
                          from Mumbai, Maharashtra
                          Jul 17, 2019
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                          deceased claim

                          Address: ZIRADEI BR, Siwan, Bihar, 841226

                          Sir i umesh kumar, have a account of my father lt hiranand prasad account no-[protected] at ziradei br (Ifsc-sbin0005426), after my father passed away, i have submitted all documents as per deceased claim policy of bank for this account on 12.04.2019 at ziradei br (Home br), but till now the claim was not settled, already more than 90 days have gone (As per rbi norms 15 days for claim) further i visited to br for inquire about claim br manager...
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                          Ashishpal551
                          from Mumbai, Maharashtra
                          Jul 17, 2019
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                          Address: BEHIND HOUSING SOCITEY, BACHURDOBA, JHARGRAM, Paschim Medinipur, West Bengal, 721507

                          Rs 850/- has been debited using my sbi debit card in google proxima beta in 10 minutes on 17.07.2019. Sbi has blocked the card request to please look in to this and help in getting refund the amount.

                          Transaction alert for your state bank of india debit card sbidrcard x2264 used for rs850.00 on17jul19 at00248745 txn#415122.
                          Please help me
                          How to get money back my money
                          I have not got any otp and message
                          But money deducted and went to bank to report the same fraud but there are saying transaction done by using otp and we are not responsible for your money

                          Please help how to get back to bank account
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          What the ### is this. I didn't even purchase anything simply cutting my money

                          unwanted transaction from google proxima beta - Comment #3686989 - Image #0
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                            D
                            Diptiie
                            from Delhi, Delhi
                            Jul 17, 2019
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                            Address: New Delhi, Delhi, 110017

                            Hi sbi,

                            My name is deepti bhatane holding sbi credit card and this email is regarding a fraud case and the complaint number is[protected].

                            In detail:

                            I received new sbi credit card which i have not used till yet and just after 4-5 days of receiving sbi card i got a call from sbi (Company used the name of sbi) customer care and they said that i am having 4999 points in my credit card and if i wish i can convert it in to rupees and can add it in to my credit amount. But from my side it was complete no.

                            Then they convinced me that they are really from sbi by giving all the details like sbi credit card number, even cvv number, my address details, my pan card details (I am not sure who leaked these details to these frauds), details of credit card which i have not used till yet with card number and surprisingly cvv number too).
                            And i think anyone can get convinced after getting all the details of credit card from customer care.

                            As they have already convinced me that they are from sbi (As per me the card was new and no one can have details like this until i use it, without sbi) and they are helping me out as it is one of the benefit of the sbi credit card, they said if i wanted to continue this then they will connect me to ivr and i will receive an otp number which i have to tap on my mobile keypad and i don't have to share it with them (Line was mam you don't have to share otp with us, you just have to tap on your mobile phone). They sent otp to me 4 times and every time they said otp is not working. Somehow that day my mobile was not in proper signal area because i was not receiving text messages properly and even the dedication msg came late.

                            But in the meantime i received the 10000 deduction msg, i disconnected the call immediately and dilled the customer care number and discussed every thing to them. They ensured me that this is a fraud case, they already know this and have already blocked my credit card at there end and this money will be refunded back in my account.

                            But when i called back to customer care they told me case is closed and i am liable to pay this money and they people behaved very rudely with me as if i am the fraud.. I am not at all satisfied with this solution. This is not at all my fault, i am not at all liable to pay this amount and this is totally a fraud case.

                            Please open this complaint again (All my credit card details was leaked) and as ensured please refund the amount back in to my account as promised.
                            Looking forward to hear from you!
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              P
                              prabha chandra
                              from New Delhi, Delhi
                              Jul 17, 2019
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                              Address: New Delhi, Delhi, 110045

                              Dear sir/madam

                              I received the call from a person "varun saxena". He said he is from "sbi life", also shared all the details of my sbi insurance plan (Including my current fund value) and informed that 30% of the submitted amount is going as agent commission.

                              This gained my interest (As this was not in my knowledge), also he informed that there is a provision that we can raise the complain in gbic (Governing body of insurance council) about such fraud or miscommunications.

                              Also, he suggested to escalate the concern in sbi life and gave two option i. E., either i can raise the complain from my side (But as this is government work, thus i may not get the reply before 50-60 days) or if he raise the complaint from his official email address (Sbi life), then i'll get the response soon. Thus, i allowed him to raise the request in gbic about the incidence and on call itself he shared the complain number (I. E., sbi_4686221).

                              Later, within 24 hours i got a call from a person "manish aggarwal" (Phone no. [protected]), he said that he is calling from gbic and repeat the same stuff that yes there is a provision about such fraud/miscommunication and asked what i would like to do about this case. And also he contacted with another number which he told me that the number is related to his senior named “rajiv malhotra” (Phone no.[protected] and give it time saying if his number is not reachable then i will contact on his number.

                              I offered him to close the sbi insurance plan immediately and return the submitted amount back in my account (I was ready to get the money even after 5 years paying term).

                              Later, he said that he cannot return the money now, however he mention that there is provisionn (Per section 64c) and offered to open a new policy and transfer the complete sbi fund amount (Including agent commission) into new policy.

                              He said that he will send the email to 15-16 different insurance companies and mention about my case. Then, whoever shows interest and ready to open a short term policy will send the reply back to him.

                              Then, later he called again and informed that he got a reply from 3 insurance companies i. E., hdfc life, reliance nippon and aviva. Out of them only reliance nippon offered to open a policy for 3 years locking period.

                              Then, per him i agreed to invest in reliance nippon money back policy. He also informed that after policy booking he'll send the email to sbi life for policy discontinuation. And, informed that i need to submit the premium (Rs. 98230) only for next 3 years, plus within 1-2 months entire sbi insurance amount will get transfer to the new reliance nippon money back policy. Also, per him after 3 months i'll guaranteed get the sbi amount i. E., 2, 76, 000 back into my bank account and later in 2022, i'll get the rest of my fund (From reliance nippon) as well.

                              Thus, based on the discussion i showed the interest and agree to pay the premium amount and on same day he provide the payment link along with the reliance nippon application number i. E., ac033431

                              Finally, i made the payment and later he recommended to not mention anything about the discussion with the reliance nippon employee during policy verification call. Reason, he gave is as currently reliance nippon guys are not aware about the gbic discussion but after policy issuing he will send the email to sbi life and perform as mentioned above.

                              Then, i receive the call from reliance nippon verification department and i did the same (I. E., not mention anything about the discussion which i had with "manish aggarwal" (Gbic). Also, later i received the policy documents from reliance nippon (Policy number:[protected] also, after policy booking he again called asked for policy number and client id issued by reliance nippon and informed that he sent an email to sbi life and my policy will get discontinue with immediate effect and i don't have to submit any further premiums in sbi insurance plan.

                              Then for curiosity, i called at sbi life customer care and asked about my policy discontinuation, however per their response suspects that they have not received any request from their officials. Then, i browse more on the internet and come to know the similar incidence and all seems to be fake.

                              Currently, 10 days has already been passed for the policy issue of reliance nippon money back.
                              Request you to please cancel the reliance nippon policy and refund my entire submitted amount to my bank account.

                              Request you to please check are these persons (Manish aggarwal, rajeev malhotra) are related to gbic or not.
                              And is the call is coming from gbic or not. Or it is a fake call.

                              Thanks,
                              Chandra prabha

                              +91-[protected]
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Sir,
                              the purpose of the complaint is not transperent.
                              for any legal assistance please feel free to contact Advocate shubham jain at Nine seven one six nine two five six zero nine([protected]).
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                                A
                                Arindam07828507
                                from Mumbai, Maharashtra
                                Jul 17, 2019
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                                Address: Nungi Porepara Batanagar 24 Parganas South., Kolkata, West Bengal, 700140

                                My name is anirban chatterjee. I got a loan from sbi bank batanagar branch dated 19/04/2012.

                                I paid that loan off in full on 12/06/2018.

                                I have the provisional loan clearance certificate as a supporting document stating that my existing loan has been paid off.

                                After that i applied for another loan from sbi batanagar branch as i am going through a tough phase and i need immediate funds to revive my business.

                                After the loan application i waited for more than 6 months, starting from jan 2019 till june 2019 but still it is pending approval.

                                Every time i want to know the delay i am given a reason that the loan is pending approval.

                                I really wonder that how can the bank runs without an approved for more than 6 months and branch manager is not sure of the reason.

                                Is this the innovative way of saying no?
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  Dinkar Kumar Baishwade
                                  from Mumbai, Maharashtra
                                  Jul 17, 2019
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                                  deduction money pai

                                  Respected sir/madam
                                  From my saving account (No: [protected]) an amount of rs. 500/- has been deducted two (2) times with a description "debit[30400]
                                  Pai 10 lacs-" on, 13.06.2019&10.07.2019. I have already communicated to my local branch of sbi (Branch name: shakti) by writing an application. But, till now i have not received any input from them. Further i want to mention here that i have not opted for any kind of insurance...
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                                  Raj232452
                                  Jul 17, 2019
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                                  Address: SBI Trimulgrerry, T-44, Roberts Lines,, Hyderabad, Telangana, 500087

                                  I have opened a new bank account at sbi, trimulghery, hyderabad. I was told, once i receive the card, i can register for internet banking at ease from home.
                                  After i have received the card, did try to register for internet banking and got a message "you are already registered for internet banking. Please contact your home branch for username/password".

                                  I did call up the customer service and was told that i should write an application and submit it at the branch i have opened the account go request for internet banking. I am outside india and i will have to travel to hyderabad to do this.

                                  What kind of core banking is this? How can someone work so irresponsibly?
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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