State Bank of India [SBI] Complaints & Reviews

Sir,
1. I have been transferred my savings account [protected] to jodhpur army area branch code 03409 from mceme secunderabad branch. But mceme branch has not fwd my details of cif to jodhpur army area branch due the cif is linked with another sbi account at vizianagaram main branch code 00953.

2. I have requested to sbi manager vizianagaram branch through submitting email as well as approached over tele in many occasions for sending cif details to jodhpur army area branch for updating kyc.

3. But, sbi manager vizianagaram has not sent the cif details so far.

4. Please take necessary steps.

To,
The chief branch manager
State bank of india
Main branch

Subject: charge dispute "refund never processed"

Dear sir

A refund of rs.15999 rupees was successfully processed on 10 july 2019 to my account. This amount should have been credited to my sbi account (A/c [protected]) by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with flipkart and they have successfully processed the refund

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to flipkart's payment processor to locate the refund.

Sir,
I applied for the atm from my home branch in february 2019 but till may 2019 i didn't get it. With the new hope i again apply for the atm 2nd time in the last week of may 2019. But still now i didn't get it and through tracking status i came to know it has retuned to mumbai. My speed post no. Of the a. T. M is ea[protected]in.
I request you to kindly send it to my home branch (Sbi adb, chapra, bihar (Pin-841301). So that i can easily collect it.
Mame-a. Devi
Mob - [protected]

Hi team,

Today (23/07) i have visited sbi branch in guntur located at nehru nagar. I was supposed to deposit a huge amount as it is my home account branch. I was trying to deposit from yesterday (22/07) but due to servers issue they asked me to revisit again. Today i want again and staff said still issue didn't resolved. Very bad service by sbi. They suggested to use cdm. When i tried first time some money credited successfully. Tried again for some more amount but money went inside machine didn't received any response. I complained to staff but they didn't given proper response. When im discussing with field officer one clerk came and saying her that in local language "don't respond to this people they will cry by them selves" i did't understand why they are behaving like this with customers. I started arguing with them as i didnt like their words. Is it a responsible behaviour by sbi with customers? We are not visiting banks for fun. We can accept technical issues as not in any ones hand but customer behaviour is important. I hope you will take action.

Dear sir

Myself shivam magarkoti
Bank acc no - [protected]
Mobile no - [protected]
I paid rs 25911 to flipkart on 15th july 2019
And the order was cancelled on same day and seller refunded me 25911 on the same day in my debit card. Bank transaction id is also given by flipkart regarding refund was also give to me which i m sharing with you
Bank transaction id is-173440
Authorization code-712060
But till 22st july no money is reflecting in my account after refund made by seller.
Please look after this matter i will be highly...

Myself s. Venkataiah holding sbi credit card no:[protected]. I had received fraud telephone call on 18th july 2019 on my mobile no:[protected] three times on behalf of sbi said that your card has been blocked need your inputs like existing card number, expiry date, cvv and otp to issue new card. The person who was fraudulent on phone introduced as a sbi representative called me from mobile no:[protected] and [protected] we trusted his words and shared all the details by blindly trusting him as banker representative. He called me thrice and said your transaction failed please share otp again we shared him otp thrice. After few day i noticed that it is a fraud transaction happened to my account he had done fraud transaction 3 times
1) rs:10, 202.19/-
2) rs:10, 210.36/-
3) rs:7, 999/-

Totally rs:28, 411.55/- fraud transaction has been done in my account.

Hence i humbly request you to return my amount which is deducted by the fraudster. I will take care of myself not to share such data to unknown persons.

I am poor fellow dependable on monthly salary. Request you to please consider my request.

Regards
S. Venkataiah

I've been running btw sbi chitlapakkam branch and sbi racpc, selaiyur branch for getting my secured education loan disbursed. Every now and then, they come up with documents that are pending to be submitted, which is an extremely cumbersome and hard process for the end customer. There are times when the customers are made to do the job of the bank officials. It has been a sleepless for the entire family since we started the entire loan process with sbi. Meanwhile, i started the loan process with prodigy, a third party financial support provider. The entire process of verification and sanctioning took just 2 days which was completely done online. Such an hassle-free experience it was. I wouldn't definitely recommend sbi for loan anymore to anyone. I really hope some action is being taken against sbi chitlapakkam branch and the sbi racpc, selaiyur branch officials.

Subject: my digital ppo number is[protected]
Dear sir,
My name is rimjhim chauhan, wife of late lt col pankaj chauhan, i am still waiting for my new revised ppo, which i am told is already ready but is getting delayed from your end.
Please i humbly request you to kindly dispatch my new ready ppo and also the arrears which i am supposed to get.
My present ppo is (M/f/corr/4010/2017).
An early action would be appreciated.
Regards
Rimjhim chauhan

How can i check my sbi eko account balance. I used this code *543*1*123# but this code is now not working. Please help me. I have received some amount in my account but i cannot check my account balance in my cellphone. I opened my account before 10 year.in janakpur road by eko counter but now eko counter are closed. How can now use my eko account sbi eko account no [protected]. Please help.

I have a salary account in SBI (branch code-10091) (A/c no-[protected]), on 5-7-19 I have received a message at 15:21 that " your account XXXXX407763 has a debit by transfer of Rs 13100/- ". we have updated our passbook which is showing "ACHDr 6009441 . That transaction was done without our knowledge. After repeated knock to the branch manager till date not received any positive reply. We need early refund of amount 13, 100/-.

Respected, sir I beg to state here my current problem now I'm in out of the station so would you please provide me the details information about my atam card validity, atm no[protected] and even no cvv. I can't even access to Internet banking and I can't use even booking my train tickets and flight tickets so it is my kind and humble request to SBI manager to provide better information towards my needs as much as possible. Sir I hope you will understand my and it will solve within the short period of time...I will be very much thankful to you if you my grand my application and provide my current needs sir send it to I will be waiting for your response. Thank you sir.

Sir,
Maine[protected] ko apne credit card ke bill jo ki 30234 /- rs ka tha usko EMI me convert karvaya tha. Uske bad bhi mere account se 30234 rupees deduct kar liye Gaye iske karn mujhe kafi nuksan utthana pad raha hai . Mere sath dhokha kiya gya hai. Or Maine jab complain karni chahi to meri call ko disconnect kar diya gya . Aab meri problem ka agar koi solution nahi hua to mai aap ki complain banking lokpal me karunga.
Jald se jald karvahi ki jaye. Anyatha mujhe consumer forum me bhi jana padega to mai jaunga.

My name is Raj Debbarma and I had ordered (DESPACITO EU Plug Egg Shell Yellow Duck Wall Lamps AC 110V, 220V LED Night Light with Sensor Control for Bedroom-Energy Saving Night Light Lamp)of RS.Amount 439 in Amazon on 10-jun-2019 and after I returned this order due to personal reason.Amazon initiated the amount to my payment method ( BHIM UPI ) but I still didn't get the money. Amazon sent this transaction id number[protected] and told me to fill charge dispute form but Indian Bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. My BHIM UPI id is ( [protected]@ybl )
Thanks you sir

R/Sir
Still not functioning ATM and no response from your side

R/ Sir,

In Reference to trailing mail, please note that we at IOLCP having 1600 employees facing the problem due to non-functioning of ATM machine. Your team has replaced the ATM on 3rd July and still it is not functioning and also there is no date is provided by SBI team for ATM start up.
You are requested to look into the matter urgently to resolve the problem and arrange to start the ATM at earliest.

*******************************
Thanks & Regards

Raghukul Bhushan
Mobile No. [protected]
Please Visit us at http://www.iolcp.com

From: SBI 6341 [mailto:sbi.[protected]@sbi.co.in]
Sent: Friday, July 12, 2019 4:22 PM
To: Ragukul Bhushan
Subject: Re: ATM not yet in Operation

Sir,

We are sorry to admit that you are facing problems with ATM of our branch, installed in your premises. There is some technical issue which we are trying to sort out as early as possible. We have taken up the matter with our controller and he is also pursuing the matter to get the solution. We assure you to do our best for an early solution. Inconvenience is regretted.

Thanks & Regards
Chief Manager
State Bank of India
College Road
Barnala-06341
From: Ragukul Bhushan
Sent: Friday, July 12, 2019 10:34:40 AM
To: SBI 6341
Cc: Pardeep Khanna; Basant Singh
Subject: ATM not yet in Operation

Warning: This email is not originated from SBI. Do not click on attachment or links/URL unless sender is reliable. Malware/ Viruses can be easily transmitted via email.
Sir,

Last Wednesday ATM is replace by your team, but still not in working, we are facing problem as our employees approach us about when the ATM is work, we are unable to say something as we have no information about the same, you are requested to start it without any delay
Also AC is not installed till time

*******************************
Thanks & Regards

Raghukul Bhushan

Please Visit us at http://www.iolcp.com
*********************************

Dear Sir,
This is a very serious issue I want to highlight.
I have an SBI Credit Card and that is also a Top Level Etihad SBI Credit Card in which I am a privileged customer to the bank and also we have never ever delayed any payments till date.

I spoke to one of the SBI customer care executive who informed me about the offer for Balance Transfer from other Credit Cards to SBI Etihad Credit Card. The executive spoke to me and was explaining me the offer of the Balance transfer and she informed to me that 1.7% is the interest I have to pay every month for 6 months (180 days) and I did a Balance Transfer of Rs. 3, 00, 000.

Before confirming the Balance Transfer of Rs. 3, 00, 000 I asked the executive multiple times that do I have to pay the interest component, and she confirmed with me YES, for only paying the interest component of Rs. 5100 (1.7% of Rs. 3, 00, 000 + GST @ 18% on Rs. 5100 = Rs. 6018)
I asked multiples times on the phone call, asking "Are you sure I do not have to pay any principal amount every month but only the interest amount of Rs. 6018/- towards the same, she confirmed YES and also, we discussed on the final date where I have to pay Rs. 3, 00, 000 as principal amount and she informed the date for the payment of principal amount will be 31st December 2019 as I did the Balance Transfer in the 1st week of June.

After she confirmed the above, she transferred the call to the Floor Supervisor and to him also I asked him multiple times about payment of interest component only, and not the principal amount. He also confirmed that "You are right and only interest component is to be paid every month and not the Principal amount until 31st December 2019.

After all this verification and confirmation, then I thought of proceeding for Balance Transfer and did the Balance Transfer process.
Suddenly, in the next month I am charges Rs. 16, 126 on my bill statement with Finance Charges and everything. When I called them, they said finance charges are Processing fees but as per the rules of my Balance Transfer offer, there is 0% Processing fees for 180 days Balance Transfer offer and also I have not made any fresh transactions.

The SBI team started manipulating the matter and then I escalated the matter. Mr. Pranay Sharma, who is the escalations manager called me and he ACCEPTED ON THE PHONE CALL, very clearly that he was shocked to check that SBI Bank supervisors and executives had informed me very clearly about paying of Interest amount only per month for Rs. 6018/- and not the Principal amount. He accepted the fact and also told me that he audited the call and informed me that I am right as a customer.

Further to which, the politics in the Credit Card department started. Pranay Sharma stopped calling me to solve the issue and I escalated the matter to CEO Desk. Even Mr. Premnath from CEO desk, just emailed me the terms and conditions of the Balance Transfer, but he did not check the call audit of the SBI executive and supervisor with me before taking the Balance Transfer.

I did the Balance Transfer only on the conditions as explained to me on the phone. If there was a principal amount every month, I would never do the Balance Transfer. It was only the interest amount as informed to me as Rs. 6018 and now after filing the issue, every member of SBI Card is not replying to my emails not even calling us back to resolve our issue.

They are asking for principal amount also and not explaining the wrong finance charges on my card. I have the call recording proof for every person in SBI and even they have checked the call records and accepted it.
In that case, Please help us in the matter as there is lot of Politics and Manipulation in the SBi Cards Team and even Pranay Sharma, an escalation manager is not calling me when he committed to call me and resolve the issue by 15th July 2019.

He is making other people call us and just avoiding taking to us and escaping from this matter as Escalations Manager. This is really high time they are charging me out of their commitments on my statement.
I have all the proof to justify the same.

Please inform this to the SBI Team.
My contact number is - [protected]. Ask them tp Call me Back before this matter is highlighted to the Department of Finance to the Government with the proof.

Respected sir
I have account in Sbi. AC no:- [protected]
MY MOBILE NO.:- [protected]
PLS TELL ME WHY 1180.00 Rs. HAVE BEEN DEBITED four TIMES IN MY AC IN INVESTMENT INTERMEDI KINDLY REFUND THE MONEY.and block it immediately Please call/reply me regarding this, i have no idea who has been stealing money from my account 1180.00 Rs. four times in a month saying investment intermedi. I think this is happening for all SBI customer. please refund at earliest. Block investment intermedi
WITH REGARD

My vehicle Id registered for SBI fastag account is 459578 passed through Vanagaram toll plaza yesterday at around 1.47 PM and an amount of Rs 40/- was debited from my fastag account. I returned through the same toll plaza around 5.00 PM yesterday itself (invariably it is a return trip the same day) and again Rs 40/- has been debited instead of Rs 20/-.
Not sure why fastag people are cheating customers like this.
Request you to arrange for refunding the excess amount debited to my account and ensure that the same incident is not repeated

Dear sir/ma'am,
I am complaining about regarding refund amount issues from sbi.
On 11july I ordered gym kit from amazon and paid online but suddenly seller cancelled my order. So amazon initiated my refund amount on 11th July, 2019. With Refund Reference number 780799.
But still I didn't get my refund amount. I had paid that amount of Rs 1640 from sbi debit card .
So I request sbi bank to give me my money back as soon as possible.

To,
The Chief Branch Manager
State Bank Of India
Main Branch

Subject: Charge dispute "Refund never processed"

Dear sir

A refund of 10822 rupees was successfully processed on 15 july 2019 to my account. This amount should have been credited to my SBI account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund

kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
My reference number- 915790
Sbi visa card number - consumer complaints logo
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BanksState Bank of India [SBI] Charge dispute
State Bank Of India [Sbi] — Charge dispute

15 Reviews
Moradabad, Moradabad District, Uttar Pradesh, India
shaima husain
Submit a Complaint
To,
The Chief Branch Manager
State Bank Of India
Main Branch

Subject: Charge dispute "Refund never processed"

Dear sir

A refund of 10822 rupees was successfully processed on 15 july 2019 to my account. This amount should have been credited to my SBI account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed tge refund.
Kindly resolve the problem
My reference number- 915790
My sbi visa card number- [protected]

On sep 15th, 2017 mr. & mrs. Sudarsanan (Branch manager emp id 5824214, sbi nagavedu branch 387, ocheri road, arakonam tk, vellore-631002) approached us for residential rental house rent paying by sbi allowance (Our address :5/71 e type sidcoangar villivakkam, chennai-600049)
We agreed to rent the house for them; they bought a rental agreement from sbi and asked us to sign for crediting rent amount in our bank. And they credited advance of rs. 1lakh in our bank account on sep 13th 2017. After one month only we came to know that they are using our premises for personal dance and music classes space, since the rent for sep 15th 2017 to sep 30th 2017 credited on oct 6th 2017 in our bank account and succeeding month rent was credited properly so we did not taken it as an issue.

But now, on jun 19th 2019 manager’s wife informed us through whatsapp (Without proper written notice) that they going to vacant on sep 2019 with 3 month’s notice. We also accepted it, but now suddenly july 20th 2019 through whatsapp she informed that they going to vacant next week. We have called her many times but she did not picked our call but sending messages in whatsapp. And she informing and cheating us that they have paid the rent amount for july month before itself and we have taken our bank statement and send to her after that she is changing the topic that she have already hand over the key but still her things like fan, chairs, etc still there and sending harsh words in whatsapp.

As per sbi agreement there is a rule that at least 2months or 3months notice period should be given prior in written otherwise house owner have rules to deduct 2 or 3 months rent. We are also need to arrange money to return your advance and as we are tamilians we follow tamil month as per that aadi month is going on so no one will vacant the houses. Kindly ask them to vacant on sep 19th 2019 or aug 19th 2019 as per her whatsapp notice, till that kindly ask them to pay the rent amount (July month, august month and september month till 19th) or else we will deduct in advance amount and also for our safety we need proper relieving letters from your side for future reference kindly help us.

We need help and support from your side for justice if not issues will be forwarded to media regarding your manger cheating your bank amount and cheating us.