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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 345

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S
skarthik_it
Jul 24, 2019
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I'm receiving calls from these numbers phone numbers "[protected] and "[protected]" regarding the credit card, and asked to pay a lumpsum amount 3.04 laks, and I don't understand how this much amount came as balance in the account.

If I need to make payment, since I don't remember using this card, I want understand what are the transactions made on this card and on which date, a detailed summary of the statement.

The person who called me doesn't have any statement details of 2006, and saying bank will not hold that old details, and if bank in not having those details how the bank has way to reach me after 13 years regarding this,

I checked my emails till 2004 I have not received any single Monthly statement from SBI.

Request not call any my know people, friends or family. SBI can reach me directly via this email.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    MURALI.BORLAKUNTA
    from Warangal, Telangana
    Jul 24, 2019
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    Address: HABSIGUDA, 500007

    During Online booking of my tickets my Credit card was blokced and I have tryed the customent care for Unblocking

    The Auto Answering system is not responding for the Unblocking of my card and says the facility is not available

    Why SBI Cards have not activated the same, This has killed my 1 month time in trying for the same

    And as a Public Sector Entity SBI Cards my be probed and he has to unblock the Credit Card

    This is a Complinet and has to be taken care
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      M
      from Bengaluru, Karnataka
      Jul 24, 2019
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      Address: 560092

      Dear sir

      A refund of 518 rupees was successfully processed on 02 july, 2019 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

      I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

      I have confirmed with amazon and they have successfully processed the refund

      Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
      +1 photos
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        A
        akhil dua
        from Delhi, Delhi
        Jul 24, 2019
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        Address: Rani bagh, New Delhi, Delhi, 110034

        I am extremely unhappy with the kind of facilities provided by State bank of India as am unable to login into my Sbi account through netbanking and even using their Sbi bhim app. I have earlier reported the same issue again and again in the near by branch but they didnt give me a satisfactory solution.
        Hope you can help me out for the same!

        Thanks & Regards,
        Akhil Dua
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          S
          Shamil Ahamed
          from Delhi, Delhi
          Jul 24, 2019
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          didnt use the card, received a pos decline message

          Address: Kozhikode, Kerala

          I recorded a POS decline message and decline charges was deducted from account even though I didn’t use my card. Attaching message details with this complaint.
          “Dear customer, your transaction at POS 99999999 has been declined due to insufficient fund in your account.”
          “Dear customer, your transaction at POS 32274170 has been declined due to insufficient fund in your account.”
          These are the messages I received...
          +2 photos
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          S
          sanjay ranjan das
          from Lunglei, Mizoram
          Jul 24, 2019
          Resolved
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          Resolved

          Address: 530032

          I availed sbi credit card no. [protected] through their agent camped in the club of vizag steel, visakhapatnam. At that time, it was told to me that the card is life time free and no renewal fee is applicable for the employees of vizag steel plant.

          However, to my surprise, at the end of one year renewal fee was charged to my account. Immediately, i called the customer care and informed the same. When they insisted me on paying the renewal charge, i informed them not to renew the card, as i was not interested. Thereafter, i stopped making any transaction with the above credit card. It is worth mentioning here that at the time of charging renewal fee also, no due was balance for payment from my side.

          Thereafter, every month with interest, one statement is being sent to me for paying the outstanding due thereby affecting my crisil rating. Now i am being asked to pay rs. 4611.14 as renewal fee with interest.

          While, i am not interested for renewal of the card, how bank can insist me for doing the same. It is very unethical business practice of sbi credit card division.

          It is my sincere request to look into the matter for giving me justice by waiving out the amount charged against the renewal fee including interest thereon, i. I., rs. 4611.14 so that crisil rating will remain unaffected.

          Regards,
          Sanjay ranjan das,
          Mobile: [protected]
          Oct 3, 2020
          Complaint marked as Resolved 
          SBI credit card division immediately responded and resolved the complaint by withdrawing their claimed amount
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          On 18july 2019 I recharge 35 rupees on my vodaphone mobile [protected]. But recharge not done. My ref no. CABJ/FR/21310901.
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            N
            Narayanarao Reddi
            from Mumbai, Maharashtra
            Jul 24, 2019
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            Address: Hamidbagh, Jodhpur, Rajasthan, 342001

            Sir,
            1. I have been transferred my savings account [protected] to jodhpur army area branch code 03409 from mceme secunderabad branch. But mceme branch has not fwd my details of cif to jodhpur army area branch due the cif is linked with another sbi account at vizianagaram main branch code 00953.

            2. I have requested to sbi manager vizianagaram branch through submitting email as well as approached over tele in many occasions for sending cif details to jodhpur army area branch for updating kyc.

            3. But, sbi manager vizianagaram has not sent the cif details so far.

            4. Please take necessary steps.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            I have bought a powerbank through Amazon. But the product is not good, so I returned the item to Amazon.. but my balance is not refunded.. the Amazon customer service said that your refund is completed from here.. plz visit your bank.your refund is not proceed from your bank ... So plz refund my balance... THANKS...
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              A
              amit9889467557
              from Mumbai, Maharashtra
              Jul 23, 2019
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              Address: Padri Bazar Gorakhpur, Gorakhpur, Uttar Pradesh, 273014

              To,
              The chief branch manager
              State bank of india
              Main branch

              Subject: charge dispute "refund never processed"

              Dear sir

              A refund of rs.15999 rupees was successfully processed on 10 july 2019 to my account. This amount should have been credited to my sbi account (A/c [protected]) by now, but i have not received the refund till now.

              I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

              I have confirmed with flipkart and they have successfully processed the refund

              Kindly go through the charge dispute emails, locate the pending refund and follow the path back to flipkart's payment processor to locate the refund.
              +1 photos
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              I have received late statement.i haven't any folt ..pliss give my extra pay money..I have pay 2365.but my bill msg 1600 ...pliss I request return my money.nd pliss tym to tym my bill send me in inbox..pliss check my payment...

              handset (realme 3 pro) purchased by flipkart - Comment #3492970 - Image #0
              Mikky devi's reply, Jul 22, 2019
              This month payment pliss recheck because my emi is only 4500 but my bill statement is 6529..plis recheck nd plis resolve this problem..nd my one complaint already send u ..pliss slove both problem
              I got a call few minutes back saying you have some reward points and hence it will be added to my account, and they asked for my details ( it was for card verification they said), then after the call I see that 7000 has been deducted from my account. How do I resolve this? What do I do?
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                A
                Ashutosh Atul
                from Mumbai, Maharashtra
                Jul 23, 2019
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                Address: kathari bagh near mahavir sthan, chapra, Saran, Bihar

                Sir,
                I applied for the atm from my home branch in february 2019 but till may 2019 i didn't get it. With the new hope i again apply for the atm 2nd time in the last week of may 2019. But still now i didn't get it and through tracking status i came to know it has retuned to mumbai. My speed post no. Of the a. T. M is ea[protected]in.
                I request you to kindly send it to my home branch (Sbi adb, chapra, bihar (Pin-841301). So that i can easily collect it.
                Mame-a. Devi
                Mob - [protected]
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                The transaction on my debit card got declined five times today and for three transactions the amount got debited. Kindly look into the matter and do the needful.

                Debit card no: [protected]
                (The transactions of Rs 1000/- each for two times and a transaction of Rs 1500)

                K Anitha
                Trivandrum
                Trying to make payment for bpsc but it's showing the error please verify the data and try again...all the data entered by me are correct so correct your glitches...

                2nd time sbi atm card apply but the same issue raise... i didn't get it - Comment #3494317 - Image #0
                Sir my account number is hold.
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                  K
                  Krishna0225
                  from Mumbai, Maharashtra
                  Jul 23, 2019
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                  Address: 6th lane Nehru Nagar, Guntur, Andhra Pradesh, Guntur, Andhra Pradesh, 522001

                  Hi team,

                  Today (23/07) i have visited sbi branch in guntur located at nehru nagar. I was supposed to deposit a huge amount as it is my home account branch. I was trying to deposit from yesterday (22/07) but due to servers issue they asked me to revisit again. Today i want again and staff said still issue didn't resolved. Very bad service by sbi. They suggested to use cdm. When i tried first time some money credited successfully. Tried again for some more amount but money went inside machine didn't received any response. I complained to staff but they didn't given proper response. When im discussing with field officer one clerk came and saying her that in local language "don't respond to this people they will cry by them selves" i did't understand why they are behaving like this with customers. I started arguing with them as i didnt like their words. Is it a responsible behaviour by sbi with customers? We are not visiting banks for fun. We can accept technical issues as not in any ones hand but customer behaviour is important. I hope you will take action.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Excess DR from my account five times

                  complaining about sbi staff behaviour with customers - Comment #3492896 - Image #0
                  Amazon had refunded 1339 rupees on 30th june 2019 and the same amount is reflecting in my bank account. amount was refunded on 6:21pm on that date. Amazon refund reference #[protected]

                  complaining about sbi staff behaviour with customers - Comment #3492949 - Image #0
                  सर मेरे अकाउंट से 8 बार 295 रूपये काँटे गये । बॅक मे फोन करने पर भी उचीत जवाब नहीं दे रहे । मेरा अकाउंट नंबर है [protected] ओर शाखा शिव सागर इसटेट मुंबई की है । कृपया उचीत सुझाव दे । धन्यवाद

                  आशिष रामटेके

                  complaining about sbi staff behaviour with customers - Comment #3492981 - Image #0
                  complaining about sbi staff behaviour with customers - Comment #3492981 - Image #1
                  Sir I had two salary account with SBI so I requested bank in written to close one account on closing they deducted approximately ₹700 from my account on asking they did not reply..my account was a defence salary account which can be maintained on zero balance also..so please sir look into the matter and help me to get money back..
                  Sir
                  Dinank 15/6/2019 ko mere saving bank account se SBI credit card walone rs 563 auto debit kiye he, jab ki me vartman me koi sbi card use nahi karta hu,
                  Sbi credit card customer care se bhi meri bat nahi ho pa rahi h
                  Kripaya meri madat Kare

                  Dhanyavad
                  FEE EXCESS DRS MY ACCOUNT

                  FEE EXCESS DRS charge cut on my sbi account no.[protected] amount (07-jul-2019) FEE EXCESS DRS 19.29 and (11-jul-2019) FEE EXCESS DRS 500:00 and(19-jul-2019)FEE EXCESS DRS 10:00 and (22-jul-2019) FEE EXCESS DRS 674.31 plz sir refund my balance immediatelyMY EMAIL ID is [protected]@gmail.com
                  baliram channale's reply, Jul 23, 2019
                  fee exccess drs
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                    R
                    Rasna Thapa
                    from Mumbai, Maharashtra
                    Jul 23, 2019
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                    Address: Almora, Almora, Uttarakhand

                    Dear sir

                    Myself shivam magarkoti
                    Bank acc no - [protected]
                    Mobile no - [protected]
                    I paid rs 25911 to flipkart on 15th july 2019
                    And the order was cancelled on same day and seller refunded me 25911 on the same day in my debit card. Bank transaction id is also given by flipkart regarding refund was also give to me which i m sharing with you
                    Bank transaction id is-173440
                    Authorization code-712060
                    But till 22st july no money is reflecting in my account after refund made by seller.
                    Please look after this matter i will be highly...
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    My card. No.[protected] .inspite my repeated complaints to issue me paper statement, no responce, i m tired of calling, pls collect all dues minus any interest charges and close my card,
                    My whole document for education loan is submitted but only the issue of LOS site is coming and getting loan is delaying my admission . dear sir/mam, please help me out to get the loan fast
                    I am having a SBI CREDIT CARD in which i am getting ITUNES.COM/BILL every month for which i have to pay unnecessarily.I HAVE NOT AVAILED ANY OPTIONS TO PAY TOWARDS ITUNES BILL.
                    CREDIT CARD DETAILS:
                    NAME:RASMIREKHA BEHERA.
                    SIMPLY SAVE PRO SBI CREDIT CARD
                    CARD NO:[protected]
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                      V
                      venkataiah020683
                      from Delhi, Delhi
                      Jul 23, 2019
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                      Address: Hyderabad, Telangana, 509325

                      Myself s. Venkataiah holding sbi credit card no:[protected]. I had received fraud telephone call on 18th july 2019 on my mobile no:[protected] three times on behalf of sbi said that your card has been blocked need your inputs like existing card number, expiry date, cvv and otp to issue new card. The person who was fraudulent on phone introduced as a sbi representative called me from mobile no:[protected] and [protected] we trusted his words and shared all the details by blindly trusting him as banker representative. He called me thrice and said your transaction failed please share otp again we shared him otp thrice. After few day i noticed that it is a fraud transaction happened to my account he had done fraud transaction 3 times
                      1) rs:10, 202.19/-
                      2) rs:10, 210.36/-
                      3) rs:7, 999/-

                      Totally rs:28, 411.55/- fraud transaction has been done in my account.

                      Hence i humbly request you to return my amount which is deducted by the fraudster. I will take care of myself not to share such data to unknown persons.

                      I am poor fellow dependable on monthly salary. Request you to please consider my request.

                      Regards
                      S. Venkataiah
                      +1 photos
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Jul 23, 2019
                      Updated by venkataiah020683
                      Amount has been deducted by fraudster on

                      1)IRCTC--Rs:10202.19/-
                      2)IRCTC--Rs:10210.36/-
                      3)Airtel--Rs:7999/-
                      I'm not an acciunt holder of SBI bank. But from IM-CBSSBI I got a few sms about updating my number attached to my account.

                      fraud transaction on my card - Comment #3493119 - Image #0
                      Amazon credit my refund amount 324rs but it is not credit my account when i am call amazon customers care tey are told me amount already credit in your account but when i am check my account it is not credit
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                        J
                        Janani483
                        from Mumbai, Maharashtra
                        Jul 23, 2019
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                        Address: 38/2,2nd cross st,, kalaivanar salai,chitlapakkam, Chennai, Tamil Nadu, 600064

                        I've been running btw sbi chitlapakkam branch and sbi racpc, selaiyur branch for getting my secured education loan disbursed. Every now and then, they come up with documents that are pending to be submitted, which is an extremely cumbersome and hard process for the end customer. There are times when the customers are made to do the job of the bank officials. It has been a sleepless for the entire family since we started the entire loan process with sbi. Meanwhile, i started the loan process with prodigy, a third party financial support provider. The entire process of verification and sanctioning took just 2 days which was completely done online. Such an hassle-free experience it was. I wouldn't definitely recommend sbi for loan anymore to anyone. I really hope some action is being taken against sbi chitlapakkam branch and the sbi racpc, selaiyur branch officials.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Hello Jana I
                        I want to withdraw my loan application too
                        Because of the delay
                        I'm applying at another bank
                        Is it ok to cancel ?
                        Will they return our Xerox documents
                        Can you please reply as soon as possible please?
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                          RIMJHIM CHAUHAN
                          from Allahabad, Uttar Pradesh
                          Jul 23, 2019
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                          Address: 215/3,K.K Colony,Jajmau, Kanpur, Uttar Pradesh, 208010

                          Subject: my digital ppo number is[protected]
                          Dear sir,
                          My name is rimjhim chauhan, wife of late lt col pankaj chauhan, i am still waiting for my new revised ppo, which i am told is already ready but is getting delayed from your end.
                          Please i humbly request you to kindly dispatch my new ready ppo and also the arrears which i am supposed to get.
                          My present ppo is (M/f/corr/4010/2017).
                          An early action would be appreciated.
                          Regards
                          Rimjhim chauhan
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            Rajan1437
                            from Delhi, Delhi
                            Jul 23, 2019
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                            Address: Sitamarhi

                            How can i check my sbi eko account balance. I used this code *543*1*123# but this code is now not working. Please help me. I have received some amount in my account but i cannot check my account balance in my cellphone. I opened my account before 10 year.in janakpur road by eko counter but now eko counter are closed. How can now use my eko account sbi eko account no [protected]. Please help.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              tojokolu
                              from Bolpur, West Bengal
                              Jul 22, 2019
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                              Address: Qrs no.247 (B),Kalibari,Jhaljhalia,Malda-732102

                              I have a salary account in SBI (branch code-10091) (A/c no-[protected]), on 5-7-19 I have received a message at 15:21 that " your account XXXXX407763 has a debit by transfer of Rs 13100/- ". we have updated our passbook which is showing "ACHDr 6009441 . That transaction was done without our knowledge. After repeated knock to the branch manager till date not received any positive reply. We need early refund of amount 13, 100/-.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                Somba Tezo Lomou
                                from Pavagada, Karnataka
                                Jul 22, 2019
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                                Address: Tuensang town, Tuensang, Nagaland, 798612
                                Website: www.consumercomplaints.in

                                Respected, sir I beg to state here my current problem now I'm in out of the station so would you please provide me the details information about my atam card validity, atm no[protected] and even no cvv. I can't even access to Internet banking and I can't use even booking my train tickets and flight tickets so it is my kind and humble request to SBI manager to provide better information towards my needs as much as possible. Sir I hope you will understand my and it will solve within the short period of time...I will be very much thankful to you if you my grand my application and provide my current needs sir send it to I will be waiting for your response. Thank you sir.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  Nirmaldugra
                                  from Mumbai, Maharashtra
                                  Jul 22, 2019
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                                  Address: Jat regiment center bareilly (UP), Bareilly, Uttar Pradesh, 243001

                                  Sir,
                                  Maine[protected] ko apne credit card ke bill jo ki 30234 /- rs ka tha usko EMI me convert karvaya tha. Uske bad bhi mere account se 30234 rupees deduct kar liye Gaye iske karn mujhe kafi nuksan utthana pad raha hai . Mere sath dhokha kiya gya hai. Or Maine jab complain karni chahi to meri call ko disconnect kar diya gya . Aab meri problem ka agar koi solution nahi hua to mai aap ki complain banking lokpal me karunga.
                                  Jald se jald karvahi ki jaye. Anyatha mujhe consumer forum me bhi jana padega to mai jaunga.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Rjdbbrm
                                    from Mumbai, Maharashtra
                                    Jul 22, 2019
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                                    Address: Saket , Neb sarai, New Delhi, Delhi, 110068

                                    My name is Raj Debbarma and I had ordered (DESPACITO EU Plug Egg Shell Yellow Duck Wall Lamps AC 110V, 220V LED Night Light with Sensor Control for Bedroom-Energy Saving Night Light Lamp)of RS.Amount 439 in Amazon on 10-jun-2019 and after I returned this order due to personal reason.Amazon initiated the amount to my payment method ( BHIM UPI ) but I still didn't get the money. Amazon sent this transaction id number[protected] and told me to fill charge dispute form but Indian Bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. My BHIM UPI id is ( [protected]@ybl )
                                    Thanks you sir
                                    +1 photos
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                                      Raghukul Bhushan
                                      from Delhi, Delhi
                                      Jul 22, 2019
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                                      Address: Iolcp village fathegarh channa barnala punjab, Mansa Road, Barnala, Punjab, 148101

                                      R/Sir
                                      Still not functioning ATM and no response from your side

                                      R/ Sir,

                                      In Reference to trailing mail, please note that we at IOLCP having 1600 employees facing the problem due to non-functioning of ATM machine. Your team has replaced the ATM on 3rd July and still it is not functioning and also there is no date is provided by SBI team for ATM start up.
                                      You are requested to look into the matter urgently to resolve the problem and arrange to start the ATM at earliest.

                                      *******************************
                                      Thanks & Regards

                                      Raghukul Bhushan
                                      Mobile No. [protected]
                                      Please Visit us at http://www.iolcp.com

                                      From: SBI 6341 [mailto:sbi.[protected]@sbi.co.in]
                                      Sent: Friday, July 12, 2019 4:22 PM
                                      To: Ragukul Bhushan
                                      Subject: Re: ATM not yet in Operation

                                      Sir,

                                      We are sorry to admit that you are facing problems with ATM of our branch, installed in your premises. There is some technical issue which we are trying to sort out as early as possible. We have taken up the matter with our controller and he is also pursuing the matter to get the solution. We assure you to do our best for an early solution. Inconvenience is regretted.

                                      Thanks & Regards
                                      Chief Manager
                                      State Bank of India
                                      College Road
                                      Barnala-06341
                                      From: Ragukul Bhushan
                                      Sent: Friday, July 12, 2019 10:34:40 AM
                                      To: SBI 6341
                                      Cc: Pardeep Khanna; Basant Singh
                                      Subject: ATM not yet in Operation

                                      Warning: This email is not originated from SBI. Do not click on attachment or links/URL unless sender is reliable. Malware/ Viruses can be easily transmitted via email.
                                      Sir,

                                      Last Wednesday ATM is replace by your team, but still not in working, we are facing problem as our employees approach us about when the ATM is work, we are unable to say something as we have no information about the same, you are requested to start it without any delay
                                      Also AC is not installed till time

                                      *******************************
                                      Thanks & Regards

                                      Raghukul Bhushan

                                      Please Visit us at http://www.iolcp.com
                                      *********************************
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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