I availed sbi credit card no. [protected] through their agent camped in the club of vizag steel, visakhapatnam. At that time, it was told to me that the card is life time free and no renewal fee is applicable for the employees of vizag steel plant.
However, to my surprise, at the end of one year renewal fee was charged to my account. Immediately, i called the customer care and informed the same. When they insisted me on paying the renewal charge, i informed them not to renew the card, as i was not interested. Thereafter, i stopped making any transaction with the above credit card. It is worth mentioning here that at the time of charging renewal fee also, no due was balance for payment from my side.
Thereafter, every month with interest, one statement is being sent to me for paying the outstanding due thereby affecting my crisil rating. Now i am being asked to pay rs. 4611.14 as renewal fee with interest.
While, i am not interested for renewal of the card, how bank can insist me for doing the same. It is very unethical business practice of sbi credit card division.
It is my sincere request to look into the matter for giving me justice by waiving out the amount charged against the renewal fee including interest thereon, i. I., rs. 4611.14 so that crisil rating will remain unaffected.
Regards,
Sanjay ranjan das,
Mobile: [protected]
Oct 3, 2020
Complaint marked as Resolved SBI credit card division immediately responded and resolved the complaint by withdrawing their claimed amount
State Bank of India [SBI] customer support has been notified about the posted complaint.
Name shrinivas Ramrao More at post sonkhed ta.loha dist nanded pin code 431708
Credit card me zama kar di gi ye plz sir.