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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 357

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U
Udaya Chandra
from Mumbai, Maharashtra
Jun 26, 2019
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Address: Rajarajeshwari Nagar, 560098

Dear team,

I have received an message from bw-scisms dated 24 june 2019 at 16:04. It says, "your a/c ×××××××××× has a debit by transfer of rs. 885." having checked with sbi bank branch no. 3966, i have received the details of the transaction. The transaction description states it's towards "diflkrent". I haven't authorised such an tranfer. Make sure the amount is credited back to my account failing which i will be taking legal action. Kindly acknowledge.

Thanks,
Udaya chandra k
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    from Delhi, Delhi
    Jun 26, 2019
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    Address: SBI Haldia Port Branch, Purba Medinipur, West Bengal

    This is to bring to your kind note that in sept 2018, i got a sms and a call from dy. Manager, sbi, port branch, haldia to submit the copy of rc book and other documents for my car which are required against my car loan. The car loan was disbursed in dec 2017 and in that very month, i deposited all the required documents including copy of rc book, tax, insurance etc. To the concerned manager, sbi, port branch. However, as requested by him, i again submitted all the documents to the new dy. Manager (Who has been transferred recently). I also brought my car to show him. But it was observed that by that time, total rs. 11800.00 (Rupees eleven thousand and eight hundred only) has already been deducted.

    Since i got no call or sms before that day to re-submit the documents, there was no opportunity to deposit / handover the documents before that. I have also visited that branch no. Of times to resolve the issue but all in vain! I have also sent two letters expressing my grievances on the above. The same are attached herewith.

    Sir, kindly look into the same.
    +1 photos
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      mohd maneesh
      from Kota, Rajasthan
      Jun 28, 2019
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      Address: mallawan, hardoi, Hardoi, Uttar Pradesh, 241303

      Sir I request that my sbi branch is not attend and not good behaviour, and not my doing work, sir mai atm home branch me apply kiya tha kuch din bad maine post office me pta kiya jo mere pas dispatche no sms ke throw mere mob par aaya tha to maine post office me ja kar puchha to postman ne batya ki maine aap ka atm sbi branch me de kar aaya hu aur usne receiving dikhai magar sbi home branch wale atm receive karne se mana kar diya ki mere pas koi atm nahi aaya h aur na talasne ki koshish ki
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Jun 28, 2019
      Updated by mohd maneesh
      Sir I request that my sbi branch is not attend and not good behaviour, and not my doing work, sir mai atm home branch me apply kiya tha kuch din bad maine post office me pta kiya jo mere pas dispatche no sms ke throw mere mob par aaya tha to maine post office me ja kar puchha to postman ne batya ki maine aap ka atm sbi branch me de kar aaya hu aur usne receiving dikhai magar sbi home branch wale atm receive karne se mana kar diya ki mere pas koi atm nahi aaya h aur na talasne ki koshish ki
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        Pravin Chaurasia
        from Mumbai, Maharashtra
        Jun 26, 2019
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        Address: Ratanpura mau, 221706

        Hello there..
        I received sms from sbi bank today that rs -500
        Deduced from my debit card for any insurance.
        I dont even know about that company and that type o[censored]nsolicited charging of my debit card and use of my card is really a criminal act. And who the hell are you to care about me.
        I want my money back. Dont dare again to do this. Please deactivate and refund my money asap.
        Name - pravin kumar chaurasiya
        Date of incident -25/06/2019
        Sbi account no. Xx368338
        Mobile no. [protected]
        Email - [protected]@gmail.com
        +1 photos
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          ANSHUL DEHARIYA
          from Mumbai, Maharashtra
          Jun 26, 2019
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          Address: Vivekanand Ward Bhawani Madhya Chowk Behind Of Om Dubey Patrakaar House 8962353259, Seoni, Madhya Pradesh, 480661

          Hello sir i am purchase to amazon and i am return my order and amazon return to my refund but some technical issues by bank not credit my money my account my total amount my order is rs.490/

          Amazon is returned to email

          This is to confirm that refund for amount 490.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

          Refund reference #[protected]
          +1 photos
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            chinunew
            from Mumbai, Maharashtra
            Jun 25, 2019
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            Address: shahdara, New Delhi, Delhi, 110032

            Yesterday I got a call from no [protected],[protected] on which person told me he is from sbi branch navi Mumbai and asked me about my personal call details and did fraud with me of rs 17500. After the incident I received the continuously message from the bank for the transaction of amount rs 1500, 8000, and again 8000. I have received the message like this that you have spent the sum of rs with paytm and my available credit limit goes down again and again . After the whole incident I immediately call to sbi customer care services to block my card and to report the incident happened to me and also report in paytm but they just giving me suggestion and say that they will take necessary steps against the incident happened to me . I want Strict steps must be taken against the cyber crime happened to me, Now I am completely heart broken after this incident and not able to anything what I feel this time. I hope you will necessary steps against the incident and try to resolve it as early as possible. My credit card no 5172 xxxx xxxx 5774. kindly do the needful.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              Anupam Chanchal
              from Nashik, Maharashtra
              Jun 25, 2019
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              Address: 258/2, Balaji Park, Aundh, Pune, Pune, Maharashtra, 411007

              Dear Sir,

              Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is this. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.

              Thanks regards.
              Anupam Kumar Chanchal
              +1 photos
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                Sachchidanand sachi
                from Roorkee, Uttarakhand
                Jun 25, 2019
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                Address: RSJ 3/15 SECTOR-J, GOVERNEMNT COLONY ALIGANJ, Lucknow, Uttar Pradesh, 226024

                I try to Withdraw an Amount of 3000 On 12/06/2019 By ATM but I Don’t Receive That Amount from ATM, And The Amount Is Deducted from My Account and Credited but After Some Time Again Deducted and Not Back till now. My Account Number Is-[protected]. When I Check My Bank Statement Through Net Banking Then the Transaction Number Is Not Mention in The Statement, There Only This Thing Is Written CSH-WDL. I Called Also On Complained Number but My Complain Is Not Registered by Them. Check My Problem and Solve It Immediately. I Am a Student So U Can Understand My Problem. My Account Is from BEHTA SABOLI LUCKNOW.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  Gowri Sankaran
                  from Chennai, Tamil Nadu
                  Jun 25, 2019
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                  Address: Pondicherry, Puducherry, 605003

                  Hi am gowri sankaran,

                  On 10 jan 2019, i made a transaction using sbi anywhere upi, a sum of 1000 rs. sent to the beneficiary and amount was debited and the beneficiary was not credited yet. I visited the branch regarding this issue they told "I cant do anything" she called to someone and checked my account she raised a complaint too but she "the branch" too couldn't help me. Please return my money back it may be not a huge amount but its my hard earned money, so please take this complaint and resolve for me. My account number is [protected] Pondicherry lawspet branch. My mobile number [protected]
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    H
                    Harsha Vijay Raval
                    from Mumbai, Maharashtra
                    Jun 25, 2019
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                    Address: D,301-sarnath chs, near poddar school,upper govind nagar, malad(east)., Mumbai malad (east), Mumbai City, Maharashtra, 400097.

                    I have forwarded 3mails on 06/06/2019, 10/06/2019 & 17/06/2019 in reference to the above mentioned matter to sbi, shanties park branch, mira road, thane having mail i'd [protected]@sbi.co.in, the copies also forwarded to [protected]@sbi.co.in which are not yet attended yet. I have also informed to contact on my contact number available in the account number. I also requested to give a confirmation letter for available balance in the account to enable me to get returned charges & penalty charges to be waived.

                    Kindly look into this matter urgently inform accordingly at the earliest.

                    Awaiting your early favour at the earliest.

                    Yours faithfully,

                    Harsha. V. Raval
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      abghussain
                      from Hyderabad, Telangana
                      Jun 25, 2019
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                      Hai sir my self hussain, transfer 2000/- through phonepe to another sbi account, amount was debit from my account but not received by receiver. Phone pe team said transaction was cancelled due to technical side problem towards sbi side and amount was credited to u r account on that day only.. Till now amount was not credited to my account. I contact my sbi branch regarding this but there is information regarding this. So please consider this and resolve it
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Hi sir, my name is sariful Islam today fraud call number this [protected] my sbi credit card balance dedication 8, 000 i humble request please help me, I benog to middle family so that as soon as possible proper action, transaction date 22/06/19, my card no [protected], and my contact number [protected], regards with sarifulislam

                      regarding refund amount 2000/-which is failed by phonepe - Comment #3468397 - Image #0
                      Please change my registered mobile to [protected] as the no. given recently is a fraud no. [protected](FRAUD ATTEMPT).Kindly change it to [protected]

                      V.R.P.NAIR
                      B1007 KAVERI VIHAR
                      PO JAMNIPALI KORBA CG 495 450
                      purushon's reply, Jun 20, 2019
                      A confirmation of change of mobile m ay kindly be conveyed to the undersigned.
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                        M
                        mickyn
                        from Mumbai, Maharashtra
                        Jun 25, 2019
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                        Address: 110074

                        Hi,

                        After many years, on 21st june, 2019, i received a call from a lady at sbi recovery agency who told me she got my phone number from the owner of the organization i currently work with and the lady was yelling at me using unpleasant language. I ended the call as i was in a meeting, it was embarrassing and i blocked the number so that i don't get another call during the meeting. Within 5 minutes this lady called many colleagues of mine in my current organization and yelled at them and dented my reputation badly.
                        One of my colleagues informed me that this recovery lady is calling everyone in the office and i should talk to them. So, i had to step out of the meeting and call them. On calling them, this lady and her senior kamal blackmailed me that they will again call my colleagues if i don't pay. I told them i am always willing to settle but this is not the right way. So, both this lady and kamal told me i have to pay approx inr 40000 in one go. I told them i can't pay this much and then they forced me to commit to pay in two part payments.

                        I work at a senior position and now embarrassed enough to resign. After 5 years o[censored]nemployment since january 2014, i got this job in january 2019 with great difficulty but lost it again due to this behavior of the sbi recovery agency.

                        They again called me today asking for a cheque to be handed over to them assuring payment will be made. Hereby i request for an action to be taken against this agency for damaging my reputation, causing me immense public and personal harassment and taking actions leading me to a job loss. I would like to get a repayment emi plan where i don't have to pay more than inr 1500 per month from now on.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 26, 2019
                        State Bank of India [SBI] Customer Care's response
                        Dear Customer, Apologies for the inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 164559 in your mail to enable us to address your concern on priority.
                        Jun 27, 2019
                        Updated by mickyn
                        Hi,

                        I have written the email to [protected]@sbicard.com with reference number 164559 mentioned as directed by you. I am still getting calls from these people and I am forced to go to police along with my colleagues.
                        Sir i have made payment and amount is debited from my account amd the transcation was successful but the merchant says transcation has cancelled and amount is refunded back so i need to check the status of complaient.hoping a faster resolution.

                        harassment by recovery agency - Comment #3468225 - Image #0
                        Amount not credit my bank account. dt.10.05.2019 refrence no.[protected] amount 629/-
                        1200 moneyto withdraw for other person for bank to withdraw
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                          sunil_jadhav1053
                          from Mumbai, Maharashtra
                          Jun 25, 2019
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                          Address: 704,7th Floor,A-Wing,Smruti Tower, Behind Sanghavi Garden,Manpada Road,Dombivali East, Thane, Maharashtra, 421201

                          Subject: regarding fraudulent transaction taken place from my saving account of 265137=00 on date 7 march 2019

                          Dear lokmat team,

                          Fraudulent transaction through internet banking has been taken place from my sbi branch nerul west sector -20 (Branch code 05087) saving account no.[protected] on dated 07.03.2019 of amount 265137=00 which is not yet credited my account and it was home loan and personal amount taken for repayment.
                          Complaint register all over forums, bank manager, local police station and cyber crime as well but "no reply"

                          Sir, it is literally upsetting me that i am paying ecs from same account to bajaj which amount is not used by me. Kindly look into this matter seriously.

                          I have all supporting document which is required to verify.

                          Waiting for your reply.
                          Note: kindly find the attachment of bank statement and police station complaint copy to your reference.

                          All this incident was taken place on date 07 march 2019 in mid night after 1:00am to 6am without any otp sharing or any banking information sharing.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          As mentioned
                          (1)i recharged for 998 on amazon(ref.no.207055)and
                          (2) another payment of 350 rs (ref.no.[protected])both the payments are process by 3 rd party. But bank have not approved yet.

                          fraudulent internet banking - Comment #3468386 - Image #0
                          fraudulent internet banking - Comment #3468386 - Image #1
                          Amount of Rs 349 debited from my account on 21 June 19 through SBI a net banking but recharge failed but upto yet amount of Rs 349 was not refunded.same thing happened on 06 jan 19 by simply giving resolution that your mobile no [protected] is top up and contact with merchant but all false .The recharge failed and upto yet no amount was refunded

                          fraudulent internet banking - Comment #3468430 - Image #0
                          Khurshidraja's reply, Jun 22, 2019
                          Plzz refund amount of Rs 349 to my account
                          Iam getting a msg from sbi saying 295 debited from your account for investment intermedi without any info is this how the bank works without even informing the customers about it and also not even a correct response from the bank

                          fraudulent internet banking - Comment #3468500 - Image #0
                          Account number [protected] My bill payment is pending for payment and my account payments is detected Pl refund my money back from the bank account please reply me
                          I had applied the credit card in online.i got the call from from sbi but after few days I got the message it could not reach our policy.So when I visited bank they said S5 rejection.But already I am using another credit card why It is rejected I don't know.can tell me what is the reason for this.
                          I lost my pass book and account number so please I want my account number as soon as possible
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                            I
                            IbrahimaSory
                            from Noida, Uttar Pradesh
                            Jun 25, 2019
                            Resolved
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                            Resolved

                            Address: Greater Noida, Gautam Buddh Nagar, Uttar Pradesh, 201306

                            Hi sbi, on 22 june 2019 i tried to make 3 transation via google pay where i gave my mastercard details, and tried to subscribe, but unfortunately which was unsuccessful with an error message.
                            But when i openned my netbanking profile i saw that the account had been debited without the transaction was successful with narration

                            1 by debit card othpg 107896 google payments india navi mumba
                            2 by debit card othpg 111918 google payments india navi mumba
                            3 by debit card othpg 126296 google payments india navi mumba

                            I tried to contact sbi services and i went to my sbi branch but none of them helped me.
                            I notice that i had no previous google pay account. Now i have downloaded gpay app so that i can link my sbi with gpay which is rejected.
                            Jul 27, 2019
                            Complaint marked as Resolved 
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 26, 2019
                            State Bank of India [SBI] Customer Care's response
                            Dear IbrahimaSory, We are sorry to hear about the issue. In order for us to connect with you, please visit http://www.sbicard.com/email & share your contact or card details, along with your reference number: 164554.
                            202837
                            Amazon
                            The Authorization Code (Refund Reference Number) for the transaction is 202837.
                            Couldn't get my money
                            Pawan nandiwal's reply, Jun 19, 2019
                            Hello,

                            Your refund of Rs.660.00 has been processed successfully on 2019-06-06. The amount should reflect in your account by 6/12/2019.

                            The Authorization Code (Refund Reference Number) for the transaction is 202837.

                            In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above Authorization Code (Refund Reference Number). Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.

                            Some nationalized banks may take more time than usual to credit the refund. If your bank is unable to locate the refund with the authorization code provided, please dispute the transaction as 'refund not processed'. On disputing the transaction, the bank will see a pending refund and will follow the path back to our payment processor to locate the refund.

                            Hope this helps. Thank you for choosing Amazon.
                            I tried a lots of time to contact helpline number. But that us not working. That number shows invalid number.. My card is blocked due to overdue payment i did payment yesturday but i m not able to reach the customet care.
                            I G.Sivaram prasad from visakhapatnam, andhra pradesh have submitted application for want of swaiping machine 2 week back during 1st week of January 2019. But till date i have not received machine.
                            MY FIRM NAME ; SRI RAGHAVA ENTERPRISES
                            cell no.[protected]
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                              ashu gandhi
                              from Mumbai, Maharashtra
                              Jun 24, 2019
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                              Address: SBI BANK, Dehradun, Uttarakhand, 248001

                              We are under tremendous pressure sbi recovery agents had made our life hell, their threatening, abusive and insulting calls to my husband, me, our friends and even our office colleagues are getting daily we are unable to deal with, these people's are so rude they even don't respect women's, now they have crossed the limit they started commenting on my social account with fake profiles kindly help.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                srinivas33999
                                from Mumbai, Maharashtra
                                Jun 24, 2019
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                                Address: Khordha, Odisha

                                My refund amount of rs 974 is not yet credited in my account. I contacted sbi customer care they are saying they are not helpful. I contacted amazon customer care they said they already processed the refund and they gave the refund reference number. When i have that reference number to bank they are not responding properly. The money is still not credited in my account
                                +2 photos
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Jul 01, 2019
                                Updated by srinivas33999
                                The complaint is not yet resolved it is almost a week since I registered the complaint this is very poor I didn't get the money still
                                Jul 09, 2019
                                Updated by srinivas33999
                                The complaint is not solved yet it's 20 days nearly after complaining but the issue has not been solved my hope has also lost
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                                  dasprojan
                                  from Kolkata, West Bengal
                                  Jun 24, 2019
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                                  Address: Hooghly, West Bengal, 712222

                                  I purchased one item of worth Rs. 4700 through Amazon and returned it back. Amazon sent me one mail regarding refund by mentioning that refund was processed successfully on 6/13/2019. The amount should reflect in your account by 6/20/2019.
                                  The Refund Reference Number for the transaction is[protected].

                                  I didn’t receive any refund in my account as of 6/24/2019. Hence I called Amazon customer service for help they told me contact SBI help centre as only my bank will be able to provide me with the information why the refund is not yet reflected in my account. I contacted them but when they heard that refund is coming from Amazon they clearly told me that they couldn’t help me to track anything with the reference no so ask me to contact Amazon.
                                  So in this situation feeling really helpless. Please help.
                                  +1 photos
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Jun 24, 2019
                                  Updated by dasprojan
                                  My contact details are as follows-
                                  Projan Das
                                  Mobile- [protected]
                                  Mail id- [protected]@gmail.com
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                                    VidyaSagar1902
                                    from Noida, Uttar Pradesh
                                    Jun 24, 2019
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                                    Address: 7-3a gandhi bazar, markapur, prakasam district, Prakasam, Andhra Pradesh, 523316

                                    Dear sir,

                                    Today afternoon around 4'o clock there is an un authorized transactions happened through my credit card in three transactions which has debited the amount around 14000. Someone called me and told me that these transactions are mandatory as it will increase my credit card limit. Also the transaction which has been done is more than the remaining balance in my card. How could it be possible. Please verify the complaint and kindly refund my amount.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      Roy Rahul
                                      from Mumbai, Maharashtra
                                      Jun 24, 2019
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                                      Address: Dorma saharsa, 852124

                                      Today in evening i paid amount of 4750 to npdcl, amount has been deducted and a pop up message came that payment successfully done, but again on checking bill status i found total money due. I don't know what to do further, will this amount be credited back to my account or is this a online traffic due to which it delays. Please reply me fast otherwise i may be a victim of penalty charge of 200 rupees
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        Md. Suraj Shaikh
                                        from Delhi, Delhi
                                        Jun 24, 2019
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                                        Address: 272/1, Doluipara, Makhla, Uttarpara, Hooghly, 712245

                                        Dear sir,

                                        Kindly help me to recover my money back from investment intermedi, because two times rs.295/- has been debited from my account saying transferred to investment intermedi and i really don't have any clue what company is this. And i never invested any amount in my whole life on such companies. It's really horrible. It's totally fraud. We earn money in the month and unecessarily the amount is debited which we don't know. It's really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we can't effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.
                                        Thanks regards.
                                        Suraj shaikh
                                        Makhla, uttarpara, hooghly
                                        +1 photos
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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