On 9th June-2019 my account was looted and Rs.29, 000/- was transferred to Spice Digital Ltd. without my consent. Next day (on 10th June) i wrote an application to the bank manager, requesting him to help me get back my looted money. The bank manager shamelessly refused to do anything about it.
I would like to educate the bank officials about a notice sent by RBI. Please go to: https://www.bankinfosecurity.asia/rbi-warns-fraud-that-leverages-anydesk-app-a-1...⇄ . In that article, it is clearly mentioned under the heading "Banks Liable for Fraud", that : "When financial fraud occurs, banks must reverse the unauthorized electronic transaction to the customer's account within 10 working days even if the fault lies with the customer, such as sharing PIN or password, RBI said in a circular last year."
In other words, according to RBI, it is the bank's responsibility to get me back my looted Rs.29, 000/- . So how can the bank manager be so ignorant to say that the bank cannot do anything about my looted Rs. 29, 000/- ?
Today is 24th June and nothing has been done yet. If nothing is done still, then i will have to take legal action against the bank.
Osho Raman
Mobile: [protected], [protected]
State Bank of India [SBI] customer support has been notified about the posted complaint.
V.R.P.NAIR
B1007 KAVERI VIHAR
PO JAMNIPALI KORBA CG 495 450