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State Bank of India [SBI] Complaints & Reviews

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Updated: Jan 8, 2026
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State Bank of India [SBI] reviews & complaints page 357

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S
SurajIyengar1
from Mumbai, Maharashtra
Jun 27, 2019
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Resolved

Hi,

I had activated my sbi credit card for international usage, since i was travelling abroad.

However, on using my card for a transaction while abroad my card was blocked.

I got a mesaage to call on their helpline, where there was no corresponding option on the ivr and i could find no way of reaching a human executive.

I thereafter raised a complaint on their online portal. To which i got a response saying i'd have resolution by 20th june. Vi interaction number 1-[protected].

Today is the 27th june, my card continues to be deactivated. And i haven't recieved so much as a response.

I have been gravely inconvenienced abroad since i relied on the card for financials. Even now that i'm back my card stays deactivated.

While i can understand a mistake in blocking my card, the lack of any fora to appeal or reverse the mistake is appalling and a sign of customer apathy.

Hoping for a resolution.
Jul 29, 2019
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2019
State Bank of India [SBI] Customer Care's response
Dear SurajIyengar1,
We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number xxxxxx in your mail to enable us to address your concern on priority.
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    M
    munna.mumtaz
    from Mumbai, Maharashtra
    Jun 27, 2019
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    Address: F-86 , HIl Bargawan, MP, Singrauli, Madhya Pradesh, 486886

    Sir,
    I am md munna mumtaz my account held in sbi bargawan branch, dist singrauli, mp.
    My a/c no. -[protected], ifc code: sbin0014510.
    1. My complain is that two times rs 295-*2= 590 rs-/ (Ecs/acs return char) deducted from my account on date 16-apr-2019 & 8-aprail-2019 but i am not issue any draft or check since last 1.5 yrs.
    2. And also insufficient balance atn decline charges-020419 ([protected]) rs - 23.60 deducted on date 02-apr-2019. But on that time i have total balance in my account -29890 rs.
    I was complain to sbi customer care executive too many time but problem was not resolve (Complain id -735925 & 735826).
    3. Last time also i 5200 rs deducted from my account but merchant not received after too complained money was stteled.
    This type of problem always coming and they are harassing and also give mental stress.

    Regards
    Mumtaz
    M[protected]
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Dear sir i order a book on Amazon.l returned it and Amazon refund my money on 22/11/2018.but SBI did not credit my 195 in my account.it has too delayed.plz help!!!
    reference number is[protected]
    A/c no.[protected]
    Mob. [protected]
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      Vijay Ameta
      from Abhaneri, Rajasthan
      Jun 26, 2019
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      Address: Bhinder, Udaipur, Rajasthan, 313603

      My a/c no. Is [protected]. At raavlipole bhinder distt. Udaipur (Raj.) branch. My mod account is not running successfully. L have saficient amount in it. But when i withdraw over 35000 thousand through atm or mobile pay apps. It not permmited. Atm shows 070 sistem error. My home branch did not respond. My account did not create sweep transfer amount.
      Vijay prakash upadhyay
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        S
        sandy1995
        from Siliguri, West Bengal
        Jun 26, 2019
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        Address: Darjeeling, West Bengal, 734004

        An amount of inr 1000/- is getting debited from my sbi account in the name of "investment intermedi" in a gap of 2-3 months. I have two loans against my two household items from bajaj and i precisely know the amount. But the messages do not mention anything about bajaj. Also i do no have any investment. I am really frustrated now. Please help me. It is really hard for a lower middle class with 4 member in the house.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          Praveen Viswanath
          from Mumbai, Maharashtra
          Jun 26, 2019
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          Website: Amazon

          Dear Sir,
          Refund from Amazon for an amount of Rs. 999/- has been processed on 21.05.2019. Authorisation code for the refund is 213186. The refund is not credited in my account till now. Conversation with amazon regarding this from my gmail account is attached. The transaction was made with my SBI debit card for an amount of Rs. 1998/-. The remaining amount has been settled.
          Please see a pending refund and follow the path back to amazon payment processor to locate the refund under charge dispute as 'refund not processed'.
          I have also filed a complaint with sbi, Vikas Bhavan, but they refused to accept it.
          My Account No. is [protected]
          Branch Vikas Bhavan
          IFSC SBIN0070415
          Mail ID registered with Bank [protected]@hotmail.com
          Mobile [protected]
          I would like to request your good self to look into the matter and resolve the issue on priority.
          Regards
          Praveen V
          Trivandrum
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            udaykumarnani
            from Hyderabad, Telangana
            Jun 26, 2019
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            Address: jagganapeta, 533247

            Hi,
            This is Udaykumar galidevara, at[protected]:00:00 my SBI account with number [protected] debited INR.818 with the name of CAMDEN TOWN TECHNOLOGIES Tr For DDR INSTALMENT as INVESTMENT INTERMEDI. this transaction is not authorized by me and I did not get any prior intimation about that transaction.i not even about that deduction of that payment.
            sir can you please do an enquiry on this and help me to get my money back.

            Thanks,
            Uday.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            In my account the amount is debited 590 to camedetow why please refound my amount
            Hi,
            This is Abhishek hc at[protected]:00:00 my SBI account with number [protected] debited INR.590 with the name of CAMDEN TOWN TECHNOLOGIES Tr For DDR INSTALMENT as INVESTMENT INTERMEDI. this transaction is not authorized by me and I did not get any prior intimation about that transaction.i not even about that deduction of that payment.
            sir can you please do an enquiry on this and help me to get my money back.

            Thanks,
            In my account the amount is debited 3961 in 26th December month.3353 in 5th February month and in 2nd March debited 6109 please refund amount .total amount is 13423
            sir can you please do an enquiry and help me to get back my money .
            In my account the amount is deducted Rs:-2267. On 5th May 2020 .
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              R
              rajranisharma
              from Gurgaon, Haryana
              Jun 26, 2019
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              Address: 610, B9/14, Bhagirathi Appartments, Sector-62, Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

              A letter dated 11th March 2019 regarding change of pension account of Ms. Raj Rani Sharma has beent sent from CENTRAL PENSION ACCOUNTING OFFICE, TRIKOOT -2, BHIKAJI CAMA PLACE, NEW DELHI has been sent to THE MANAGER, STATE BANK OF INDIA, CENTRALISED PENSION PROCESSING CENTRE, CHANDNI CHOWK. Despite of regular follow ups, the account number has not been changed .
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Jul 09, 2019
              Updated by rajranisharma
              A letter dated 11th March 2019 regarding change of pension account of Ms. Raj Rani Sharma has beent sent from CENTRAL PENSION ACCOUNTING OFFICE, TRIKOOT -2, BHIKAJI CAMA PLACE, NEW DELHI has been sent to THE MANAGER, STATE BANK OF INDIA, CENTRALISED PENSION PROCESSING CENTRE, CHANDNI CHOWK. Despite of regular follow ups, the account number has not been changed .
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                O
                opbd257
                from Delhi, Delhi
                Jun 26, 2019
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                Address: New Delhi, Delhi, 110058

                I am 86 years old and have been requesting my SBI branch in Janakpuri, New Delhi for Form 16A for the financial year 20118-19. Every-time I go, I get same reply, not received till now. I asked them to send on my email which they refused. The branch manager does not respond to calls. I wonder if the official mobile is given for customers or for personal use?

                I asked my son to visit the branch today and after a heated discussion they gave form 16A which does not tally with the interest certificate issued by the bank nor the form 26AS.

                I have sent mail to the email id given on the TDS certificate and also informed the bank manager about the discrepancy.

                I have lodged a complaint with the customer care also who in their auto reply mail acknowledgement, mention they will revert back in 48 hours. No response from them.

                SBI web site promise to call if sent SMS "UNHAPPY" on a number mentioned. SMS sent but no call or any revert received.

                I requested the bank manger for higher authority contact details so I can escalate the matter to get the form 16A corrected which at the first instance not getting. She does not respond to my request.

                All numbers indicated on the website, only ring but no one picks the call. There is a contact number mentioned on Form 16A, which I have called more than a dozen times, bell rings but no response. I have send a request on the email address mentioned on the Form 16A, No response again.

                Can anyone help, whom in SBI, should I contact to get my issue resolved?
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  ANSHUL DEHARIYA
                  from Mumbai, Maharashtra
                  Jun 26, 2019
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                  Address: VIVEKANAND WARD, Seoni, Madhya Pradesh, 480661

                  My name is anshul dehariya and i had ordered (Product) no[protected] of rs.490.00 amount (Zebronics 450 w power supply smps) in amazon on (12-jun-2019) and after (20-jun-2019) i returned this order due to personal reason. And on (24-jun-2019 refund initiated)
                  Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number (Refund reference #[protected] and told me to fill charge dispute form but sbi bank doesn't have such policy. So
                  Please kindly respond to this complaint it's very urgent. You can enter it if you want better chances of recovery}
                  Thanks you sir
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  0n 15th June 11000 amount was deducted from my account . Whether i will receive my amount or not
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                    D
                    Devil 6215
                    from Pune, Maharashtra
                    Jun 26, 2019
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                    Address: Om matoshree, anandvan society, lane-5, thergaon, 411033

                    My name is babulal verma and i had recharged my number by using amazon pay and the transction failed 4 times the money debited from amazon pay was refunded instantly, but the remaining amount debited from my phonepay upi used for mobile recharge in amazon pay was not refunded. And on[protected]
                    Amazon initiated the amount to my account but i still didn't get the money. Amazon sent this reference numbers
                    [protected],[protected],[protected],[protected] and told me to fill charge dispute form but indian bank doesn't have such policy. So
                    Please kindly respond to this complaint it's very urgent.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      Tejveer Singh Chahar
                      from Agra, Uttar Pradesh
                      Jun 26, 2019
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                      Sir I m having account no [protected] ifsc code sbin0010629, maintain account in your bank from 2011 . I m using bhim app for transitions, on 03 jun I transferred 9900 rupee to my friend account name krishnveer singh having account in pnb but money is not credited in his account but deducted from my account, I raise online complaint through bhim app complaints no277675, 275652, 277803, 283885 and sbi cms complaint id no [protected].sir I required my money urgently, but I could not get it till now, sbi and bhi apps taken more than 2 weeks but my problem is not resoled, I request you to look into this mattet
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      My refund of Rs 6000 is initiated from Amazon on 3rd of june but still now my refund amount is not reflected in bank account and the refund reference number for transaction is 103558.
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                        Renjitha M.R
                        from Kasaragod, Kerala
                        Jun 26, 2019
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                        refunding of amount transferred to investment intermedi

                        Dear team,

                        Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know....
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                        C
                        from Delhi, Delhi
                        Jun 26, 2019
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                        Address: SBI Haldia Port Branch, Purba Medinipur, West Bengal

                        Ratna chatterjee
                        Attachments
                        Thu, feb 14, 9:49 am

                        To chairman, customercare

                        Dear sir,

                        This is to bring to your kind note that in sept 2018, i got a sms and a call from dy. Manager, sbi, port branch, haldia to submit the copy of rc book and other documents for my car which are required against my car loan. The car loan was disbursed in dec 2017 and in that very month, i deposited all the required documents including copy of rc book, tax, insurance etc. To the concerned manager, sbi, port branch. However, as requested by him, i again submitted all the documents to the new dy. Manager (Who has been transferred recently). I also brought my car to show him. But it was observed that by that time, total rs. 11800.00 (Rupees eleven thousand and eight hundred only) has already been deducted.

                        Since i got no call or sms before that day to re-submit the documents, there was no opportunity to deposit / handover the documents before that. I have also visited that branch no. Of times to resolve the issue but all in vain! I have also sent two letters expressing my grievances on the above. The same are attached herewith.

                        Sir, kindly look into the same.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Mere Sbi Ke Account Se 2 - 1 - 2019 Ko Kisine Fraud Karke 22000 RS Nikaale Hai Krupya Muje Mere A. C NO : [protected] Ke Saving Account Me 22000 RS Pure Jama Krvaaye Esi Meri sbi bank Binti Hai Yaha Ke Local Sbi Branch Vaale Kuch Sunte Nhi Hai KRUPYE MUJE MERE PAISE REFUND KARVAAYE😓🙏ESI MERI DARKHAST HAI BANK SE, - ANKIT. BHOI
                        Ankit bhoi's reply, Jun 26, 2019
                        ME ANKIT BHOI MERE Bank ke saving account se 22000 rs nikale gaye hai lekin koi sahayta nhi hui hai 2-1-2019 KE DIN YE INCIDENT HUA HAI MERE PAISA POORA 22000RS BANK REFUND KRVAAYE ME PICHLE 5 SAALo se sbi KA customer hoon to krupya sahayta kare aisi binati hai meri bank ke government SE
                        Ankit bhoi's reply, Jun 26, 2019
                        Me ANKIT bhoi Anand district Gujarat se hoon 2- 1 - 2019 ke din mere sbi ke SAVING ACCOUNT SE kisine froud karke 22000rs tranjection kiye HAI krupya bank SE nivedan hai ki mere sbi ke saving account NO : 32613816415 ME 22000rs TRANSFER karwaye
                        Ankit bhoi's reply, Jun 26, 2019
                        Your complaint with 5623885113 is under process for resolution & status is given as:'POS MERCHANT BANK HAS CONFIRMED THIS TRANSACTION AS SUCCESSFUL. RELEVANT DOCUMENTS SENT TO YOUR BRANCH.'.
                        Sandeep Kumar mahalik ac/no.[protected]
                        Sandeep Mahalik's reply, Jun 25, 2019
                        Immediately refund my money
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                          Udaya Chandra
                          from Mumbai, Maharashtra
                          Jun 26, 2019
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                          Address: Rajarajeshwari Nagar, 560098

                          Dear team,

                          I have received an message from bw-scisms dated 24 june 2019 at 16:04. It says, "your a/c ×××××××××× has a debit by transfer of rs. 885." having checked with sbi bank branch no. 3966, i have received the details of the transaction. The transaction description states it's towards "diflkrent". I haven't authorised such an tranfer. Make sure the amount is credited back to my account failing which i will be taking legal action. Kindly acknowledge.

                          Thanks,
                          Udaya chandra k
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            C
                            from Delhi, Delhi
                            Jun 26, 2019
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                            Address: SBI Haldia Port Branch, Purba Medinipur, West Bengal

                            This is to bring to your kind note that in sept 2018, i got a sms and a call from dy. Manager, sbi, port branch, haldia to submit the copy of rc book and other documents for my car which are required against my car loan. The car loan was disbursed in dec 2017 and in that very month, i deposited all the required documents including copy of rc book, tax, insurance etc. To the concerned manager, sbi, port branch. However, as requested by him, i again submitted all the documents to the new dy. Manager (Who has been transferred recently). I also brought my car to show him. But it was observed that by that time, total rs. 11800.00 (Rupees eleven thousand and eight hundred only) has already been deducted.

                            Since i got no call or sms before that day to re-submit the documents, there was no opportunity to deposit / handover the documents before that. I have also visited that branch no. Of times to resolve the issue but all in vain! I have also sent two letters expressing my grievances on the above. The same are attached herewith.

                            Sir, kindly look into the same.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              mohd maneesh
                              from Kota, Rajasthan
                              Jun 28, 2019
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                              Address: mallawan, hardoi, Hardoi, Uttar Pradesh, 241303

                              Sir I request that my sbi branch is not attend and not good behaviour, and not my doing work, sir mai atm home branch me apply kiya tha kuch din bad maine post office me pta kiya jo mere pas dispatche no sms ke throw mere mob par aaya tha to maine post office me ja kar puchha to postman ne batya ki maine aap ka atm sbi branch me de kar aaya hu aur usne receiving dikhai magar sbi home branch wale atm receive karne se mana kar diya ki mere pas koi atm nahi aaya h aur na talasne ki koshish ki
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Jun 28, 2019
                              Updated by mohd maneesh
                              Sir I request that my sbi branch is not attend and not good behaviour, and not my doing work, sir mai atm home branch me apply kiya tha kuch din bad maine post office me pta kiya jo mere pas dispatche no sms ke throw mere mob par aaya tha to maine post office me ja kar puchha to postman ne batya ki maine aap ka atm sbi branch me de kar aaya hu aur usne receiving dikhai magar sbi home branch wale atm receive karne se mana kar diya ki mere pas koi atm nahi aaya h aur na talasne ki koshish ki
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                                Pravin Chaurasia
                                from Mumbai, Maharashtra
                                Jun 26, 2019
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                                Address: Ratanpura mau, 221706

                                Hello there..
                                I received sms from sbi bank today that rs -500
                                Deduced from my debit card for any insurance.
                                I dont even know about that company and that type o[censored]nsolicited charging of my debit card and use of my card is really a criminal act. And who the hell are you to care about me.
                                I want my money back. Dont dare again to do this. Please deactivate and refund my money asap.
                                Name - pravin kumar chaurasiya
                                Date of incident -25/06/2019
                                Sbi account no. Xx368338
                                Mobile no. [protected]
                                Email - [protected]@gmail.com
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  ANSHUL DEHARIYA
                                  from Mumbai, Maharashtra
                                  Jun 26, 2019
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                                  Address: Vivekanand Ward Bhawani Madhya Chowk Behind Of Om Dubey Patrakaar House 8962353259, Seoni, Madhya Pradesh, 480661

                                  Hello sir i am purchase to amazon and i am return my order and amazon return to my refund but some technical issues by bank not credit my money my account my total amount my order is rs.490/

                                  Amazon is returned to email

                                  This is to confirm that refund for amount 490.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

                                  Refund reference #[protected]
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    chinunew
                                    from Mumbai, Maharashtra
                                    Jun 25, 2019
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                                    Address: shahdara, New Delhi, Delhi, 110032

                                    Yesterday I got a call from no [protected],[protected] on which person told me he is from sbi branch navi Mumbai and asked me about my personal call details and did fraud with me of rs 17500. After the incident I received the continuously message from the bank for the transaction of amount rs 1500, 8000, and again 8000. I have received the message like this that you have spent the sum of rs with paytm and my available credit limit goes down again and again . After the whole incident I immediately call to sbi customer care services to block my card and to report the incident happened to me and also report in paytm but they just giving me suggestion and say that they will take necessary steps against the incident happened to me . I want Strict steps must be taken against the cyber crime happened to me, Now I am completely heart broken after this incident and not able to anything what I feel this time. I hope you will necessary steps against the incident and try to resolve it as early as possible. My credit card no 5172 xxxx xxxx 5774. kindly do the needful.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      Anupam Chanchal
                                      from Nashik, Maharashtra
                                      Jun 25, 2019
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                                      Address: 258/2, Balaji Park, Aundh, Pune, Pune, Maharashtra, 411007

                                      Dear Sir,

                                      Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is this. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.

                                      Thanks regards.
                                      Anupam Kumar Chanchal
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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