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State Bank of India [SBI] Complaints & Reviews

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Updated: Oct 17, 2025
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A
abghussain
from Hyderabad, Telangana
Jun 25, 2019
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Hai sir my self hussain, transfer 2000/- through phonepe to another sbi account, amount was debit from my account but not received by receiver. Phone pe team said transaction was cancelled due to technical side problem towards sbi side and amount was credited to u r account on that day only.. Till now amount was not credited to my account. I contact my sbi branch regarding this but there is information regarding this. So please consider this and resolve it
State Bank of India [SBI] customer support has been notified about the posted complaint.
Hi sir, my name is sariful Islam today fraud call number this [protected] my sbi credit card balance dedication 8, 000 i humble request please help me, I benog to middle family so that as soon as possible proper action, transaction date 22/06/19, my card no [protected], and my contact number [protected], regards with sarifulislam

regarding refund amount 2000/-which is failed by phonepe - Comment #3468397 - Image #0
Please change my registered mobile to [protected] as the no. given recently is a fraud no. [protected](FRAUD ATTEMPT).Kindly change it to [protected]

V.R.P.NAIR
B1007 KAVERI VIHAR
PO JAMNIPALI KORBA CG 495 450
purushon's reply, Jun 20, 2019
A confirmation of change of mobile m ay kindly be conveyed to the undersigned.
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    M
    mickyn
    from Mumbai, Maharashtra
    Jun 25, 2019
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    Address: 110074

    Hi,

    After many years, on 21st june, 2019, i received a call from a lady at sbi recovery agency who told me she got my phone number from the owner of the organization i currently work with and the lady was yelling at me using unpleasant language. I ended the call as i was in a meeting, it was embarrassing and i blocked the number so that i don't get another call during the meeting. Within 5 minutes this lady called many colleagues of mine in my current organization and yelled at them and dented my reputation badly.
    One of my colleagues informed me that this recovery lady is calling everyone in the office and i should talk to them. So, i had to step out of the meeting and call them. On calling them, this lady and her senior kamal blackmailed me that they will again call my colleagues if i don't pay. I told them i am always willing to settle but this is not the right way. So, both this lady and kamal told me i have to pay approx inr 40000 in one go. I told them i can't pay this much and then they forced me to commit to pay in two part payments.

    I work at a senior position and now embarrassed enough to resign. After 5 years o[censored]nemployment since january 2014, i got this job in january 2019 with great difficulty but lost it again due to this behavior of the sbi recovery agency.

    They again called me today asking for a cheque to be handed over to them assuring payment will be made. Hereby i request for an action to be taken against this agency for damaging my reputation, causing me immense public and personal harassment and taking actions leading me to a job loss. I would like to get a repayment emi plan where i don't have to pay more than inr 1500 per month from now on.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Verified Support
    Jun 26, 2019
    State Bank of India [SBI] Customer Care's response
    Dear Customer, Apologies for the inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 164559 in your mail to enable us to address your concern on priority.
    Jun 27, 2019
    Updated by mickyn
    Hi,

    I have written the email to [protected]@sbicard.com with reference number 164559 mentioned as directed by you. I am still getting calls from these people and I am forced to go to police along with my colleagues.
    Sir i have made payment and amount is debited from my account amd the transcation was successful but the merchant says transcation has cancelled and amount is refunded back so i need to check the status of complaient.hoping a faster resolution.

    harassment by recovery agency - Comment #3468225 - Image #0
    Amount not credit my bank account. dt.10.05.2019 refrence no.[protected] amount 629/-
    1200 moneyto withdraw for other person for bank to withdraw
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      sunil_jadhav1053
      from Mumbai, Maharashtra
      Jun 25, 2019
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      Address: 704,7th Floor,A-Wing,Smruti Tower, Behind Sanghavi Garden,Manpada Road,Dombivali East, Thane, Maharashtra, 421201

      Subject: regarding fraudulent transaction taken place from my saving account of 265137=00 on date 7 march 2019

      Dear lokmat team,

      Fraudulent transaction through internet banking has been taken place from my sbi branch nerul west sector -20 (Branch code 05087) saving account no.[protected] on dated 07.03.2019 of amount 265137=00 which is not yet credited my account and it was home loan and personal amount taken for repayment.
      Complaint register all over forums, bank manager, local police station and cyber crime as well but "no reply"

      Sir, it is literally upsetting me that i am paying ecs from same account to bajaj which amount is not used by me. Kindly look into this matter seriously.

      I have all supporting document which is required to verify.

      Waiting for your reply.
      Note: kindly find the attachment of bank statement and police station complaint copy to your reference.

      All this incident was taken place on date 07 march 2019 in mid night after 1:00am to 6am without any otp sharing or any banking information sharing.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      As mentioned
      (1)i recharged for 998 on amazon(ref.no.207055)and
      (2) another payment of 350 rs (ref.no.[protected])both the payments are process by 3 rd party. But bank have not approved yet.

      fraudulent internet banking - Comment #3468386 - Image #0
      fraudulent internet banking - Comment #3468386 - Image #1
      Amount of Rs 349 debited from my account on 21 June 19 through SBI a net banking but recharge failed but upto yet amount of Rs 349 was not refunded.same thing happened on 06 jan 19 by simply giving resolution that your mobile no [protected] is top up and contact with merchant but all false .The recharge failed and upto yet no amount was refunded

      fraudulent internet banking - Comment #3468430 - Image #0
      Khurshidraja's reply, Jun 22, 2019
      Plzz refund amount of Rs 349 to my account
      Iam getting a msg from sbi saying 295 debited from your account for investment intermedi without any info is this how the bank works without even informing the customers about it and also not even a correct response from the bank

      fraudulent internet banking - Comment #3468500 - Image #0
      Account number [protected] My bill payment is pending for payment and my account payments is detected Pl refund my money back from the bank account please reply me
      I had applied the credit card in online.i got the call from from sbi but after few days I got the message it could not reach our policy.So when I visited bank they said S5 rejection.But already I am using another credit card why It is rejected I don't know.can tell me what is the reason for this.
      I lost my pass book and account number so please I want my account number as soon as possible
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        I
        IbrahimaSory
        from Noida, Uttar Pradesh
        Jun 25, 2019
        Resolved
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        Resolved

        Address: Greater Noida, Gautam Buddh Nagar, Uttar Pradesh, 201306

        Hi sbi, on 22 june 2019 i tried to make 3 transation via google pay where i gave my mastercard details, and tried to subscribe, but unfortunately which was unsuccessful with an error message.
        But when i openned my netbanking profile i saw that the account had been debited without the transaction was successful with narration

        1 by debit card othpg 107896 google payments india navi mumba
        2 by debit card othpg 111918 google payments india navi mumba
        3 by debit card othpg 126296 google payments india navi mumba

        I tried to contact sbi services and i went to my sbi branch but none of them helped me.
        I notice that i had no previous google pay account. Now i have downloaded gpay app so that i can link my sbi with gpay which is rejected.
        Jul 27, 2019
        Complaint marked as Resolved 
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Verified Support
        Jun 26, 2019
        State Bank of India [SBI] Customer Care's response
        Dear IbrahimaSory, We are sorry to hear about the issue. In order for us to connect with you, please visit http://www.sbicard.com/email & share your contact or card details, along with your reference number: 164554.
        202837
        Amazon
        The Authorization Code (Refund Reference Number) for the transaction is 202837.
        Couldn't get my money
        Pawan nandiwal's reply, Jun 19, 2019
        Hello,

        Your refund of Rs.660.00 has been processed successfully on 2019-06-06. The amount should reflect in your account by 6/12/2019.

        The Authorization Code (Refund Reference Number) for the transaction is 202837.

        In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above Authorization Code (Refund Reference Number). Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.

        Some nationalized banks may take more time than usual to credit the refund. If your bank is unable to locate the refund with the authorization code provided, please dispute the transaction as 'refund not processed'. On disputing the transaction, the bank will see a pending refund and will follow the path back to our payment processor to locate the refund.

        Hope this helps. Thank you for choosing Amazon.
        I tried a lots of time to contact helpline number. But that us not working. That number shows invalid number.. My card is blocked due to overdue payment i did payment yesturday but i m not able to reach the customet care.
        I G.Sivaram prasad from visakhapatnam, andhra pradesh have submitted application for want of swaiping machine 2 week back during 1st week of January 2019. But till date i have not received machine.
        MY FIRM NAME ; SRI RAGHAVA ENTERPRISES
        cell no.[protected]
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          A
          ashu gandhi
          from Mumbai, Maharashtra
          Jun 24, 2019
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          Address: SBI BANK, Dehradun, Uttarakhand, 248001

          We are under tremendous pressure sbi recovery agents had made our life hell, their threatening, abusive and insulting calls to my husband, me, our friends and even our office colleagues are getting daily we are unable to deal with, these people's are so rude they even don't respect women's, now they have crossed the limit they started commenting on my social account with fake profiles kindly help.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            S
            srinivas33999
            from Mumbai, Maharashtra
            Jun 24, 2019
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            Address: Khordha, Odisha

            My refund amount of rs 974 is not yet credited in my account. I contacted sbi customer care they are saying they are not helpful. I contacted amazon customer care they said they already processed the refund and they gave the refund reference number. When i have that reference number to bank they are not responding properly. The money is still not credited in my account
            +2 photos
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Jul 01, 2019
            Updated by srinivas33999
            The complaint is not yet resolved it is almost a week since I registered the complaint this is very poor I didn't get the money still
            Jul 09, 2019
            Updated by srinivas33999
            The complaint is not solved yet it's 20 days nearly after complaining but the issue has not been solved my hope has also lost
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              D
              dasprojan
              from Kolkata, West Bengal
              Jun 24, 2019
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              Address: Hooghly, West Bengal, 712222

              I purchased one item of worth Rs. 4700 through Amazon and returned it back. Amazon sent me one mail regarding refund by mentioning that refund was processed successfully on 6/13/2019. The amount should reflect in your account by 6/20/2019.
              The Refund Reference Number for the transaction is[protected].

              I didn’t receive any refund in my account as of 6/24/2019. Hence I called Amazon customer service for help they told me contact SBI help centre as only my bank will be able to provide me with the information why the refund is not yet reflected in my account. I contacted them but when they heard that refund is coming from Amazon they clearly told me that they couldn’t help me to track anything with the reference no so ask me to contact Amazon.
              So in this situation feeling really helpless. Please help.
              +1 photos
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Jun 24, 2019
              Updated by dasprojan
              My contact details are as follows-
              Projan Das
              Mobile- [protected]
              Mail id- [protected]@gmail.com
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                V
                VidyaSagar1902
                from Noida, Uttar Pradesh
                Jun 24, 2019
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                Address: 7-3a gandhi bazar, markapur, prakasam district, Prakasam, Andhra Pradesh, 523316

                Dear sir,

                Today afternoon around 4'o clock there is an un authorized transactions happened through my credit card in three transactions which has debited the amount around 14000. Someone called me and told me that these transactions are mandatory as it will increase my credit card limit. Also the transaction which has been done is more than the remaining balance in my card. How could it be possible. Please verify the complaint and kindly refund my amount.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  R
                  Roy Rahul
                  from Mumbai, Maharashtra
                  Jun 24, 2019
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                  Address: Dorma saharsa, 852124

                  Today in evening i paid amount of 4750 to npdcl, amount has been deducted and a pop up message came that payment successfully done, but again on checking bill status i found total money due. I don't know what to do further, will this amount be credited back to my account or is this a online traffic due to which it delays. Please reply me fast otherwise i may be a victim of penalty charge of 200 rupees
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    M
                    Md. Suraj Shaikh
                    from Delhi, Delhi
                    Jun 24, 2019
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                    Address: 272/1, Doluipara, Makhla, Uttarpara, Hooghly, 712245

                    Dear sir,

                    Kindly help me to recover my money back from investment intermedi, because two times rs.295/- has been debited from my account saying transferred to investment intermedi and i really don't have any clue what company is this. And i never invested any amount in my whole life on such companies. It's really horrible. It's totally fraud. We earn money in the month and unecessarily the amount is debited which we don't know. It's really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we can't effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.
                    Thanks regards.
                    Suraj shaikh
                    Makhla, uttarpara, hooghly
                    +1 photos
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      Osho Raman
                      from Mumbai, Maharashtra
                      Jun 24, 2019
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                      On 9th June-2019 my account was looted and Rs.29, 000/- was transferred to Spice Digital Ltd. without my consent. Next day (on 10th June) i wrote an application to the bank manager, requesting him to help me get back my looted money. The bank manager shamelessly refused to do anything about it.

                      I would like to educate the bank officials about a notice sent by RBI. Please go to: https://www.bankinfosecurity.asia/rbi-warns-fraud-that-leverages-anydesk-app-a-1... . In that article, it is clearly mentioned under the heading "Banks Liable for Fraud", that : "When financial fraud occurs, banks must reverse the unauthorized electronic transaction to the customer's account within 10 working days even if the fault lies with the customer, such as sharing PIN or password, RBI said in a circular last year."

                      In other words, according to RBI, it is the bank's responsibility to get me back my looted Rs.29, 000/- . So how can the bank manager be so ignorant to say that the bank cannot do anything about my looted Rs. 29, 000/- ?

                      Today is 24th June and nothing has been done yet. If nothing is done still, then i will have to take legal action against the bank.

                      Osho Raman
                      Mobile: [protected], [protected]
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        S
                        Sho-Bip
                        from Bengaluru, Karnataka
                        Jun 24, 2019
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                        Address: 560001

                        Today i recieved a sms that said "money transfer of rs. 200.0 to account no xx2810 is success. Csp number 1a660973. Txn ref no [protected] time 24/06/2019 05:08:08 pm".

                        I have suddenly been getting such smses for the past four to six weeks now. And the most astounding and funny thing is i do not have an sbi account.

                        I have no clue as to why on earth am i getting sbi smses?

                        Is there some kind of scam running? Who do i contact to in sbi to get this nuisance stopped?
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          Sarah Tharyan Fernandes
                          from Hyderabad, Telangana
                          Jun 24, 2019
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                          Address: 3rd floor, Essel Towers, Bunts Hostel Circle, Dakshina Kannada, Karnataka, 575003

                          Kindly provide sbi housing loan interest certificate for the financial year 2018-19 for loan a/c [protected], with rasecc, mangalore.
                          Same is not available on bank website.
                          I have made many phone calls regarding the same and was advised to send emails to the email address provided by them repeated emails have been sent, yet no answer.
                          The certificate is urgently required for filing income tax returns.
                          Please help.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            M
                            MD@1981
                            from Mumbai, Maharashtra
                            Jun 24, 2019
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                            Address: Kolkata, West Bengal, 700010

                            My self Mithun Das I am a SB account holder of your branch my account no is -[protected], IFSC Code is –SBIN0001798 address is 43/H/18 Chaulpatty road Kolkata 700010. I bought a trouser from Amazon on 25/05/19 but due to some reason I have returned the same to Amazon on 26/05/19.
                            I received a mail from Amazon on 28/05/19 regarding this refund, they have confirmed that the returned process have been done successfully and the amount should be credit to my bank account by 30/05/19. The refund reference number for the transaction is[protected]. But unfortunately the amount hasn’t been credited to my SB account No-[protected].
                            Therefore I would like to request you kindly do the needful and resolve the issue at the earliest.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              Shameer
                              from Hyderabad, Telangana
                              Jun 24, 2019
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                              Address: H.no.12-1698, Ashok Nagar, Anantapur, Anantapur, Andhra Pradesh, 515001

                              During transaction at tata indicam atm, rs.10000 amount debited from account but money not received. Complaint to sbi treasury branch but no response. (Gowsiya). This transaction done in 23 february 19, till now not resolved. Tata indicam atm, in its report said no excess money in their atm on the said date. We asked for cc footage but no response. Please do the needful
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                Shiva4748
                                from Hyderabad, Telangana
                                Jun 23, 2019
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                                Address: Karimnagar, Andhra Pradesh, 505209

                                I have an account in state bank of india. Today i got a message stating on your request signature has been changed if not requested contact your home branch, however i haven't requested for signature changing. Without my permission how they can change signature and what is the reason behind getting this message. Please clear the reason. Is my account secure??
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  Chandrshekhar Ramsakha
                                  from Pune, Maharashtra
                                  Jun 23, 2019
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                                  Address: F.N09 Icchamani APTT, Tagore Nagar , Nashik Rd, Nashik., Nashik, Maharashtra, 422006

                                  I have taken personnel loan from hdfc bank and same emi always reflect on 7th of every month.
                                  The sbi shivaji nagar, nashik returning the emi's frequently from dec2018 onwards 2-3 times even after sufficient balance in account my a month and clear after 21th every month.
                                  Due to bouncing of emi's my cbil score dropped 835 to 780 in this period.
                                  I request you that please look in to the matter and solve the problems because hdfc bank blaming that i have not kept balance hence the emi's bouncing.

                                  Bank account no.[protected].
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Jun 23, 2019
                                  Updated by Chandrshekhar Ramsakha
                                  EMI's bouncing of my HDFC personnel loan form SBI Shivajinagar, Nashik connecting with my account no[protected].
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                                    medo chucha
                                    from Imphal, Manipur
                                    Jun 23, 2019
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                                    Address: 797001

                                    Dear sir
                                    I am writing this again as no resolution or action has been taken so far from sbi, that is
                                    A refund of 29999 rupees was successfully processed on 18 march 2019 to my account by amazon refund reference # in[protected]. This amount should have been credited to my sbi account by now, but the refund is not credited to my account till now.

                                    I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken, i have contacted my bank branch many time for the same but was told that they are helpless as this case should be taken up by the sbi customer service.

                                    I have confirmed with amazon payment team and they have successfully processed the refund with the unique ref. No. As given above.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      Vinaysevtha
                                      from Mumbai, Maharashtra
                                      Jun 22, 2019
                                      Resolved
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                                      Resolved

                                      Address: Sirsa, Haryana

                                      I got a sms from sescisms that, "your a/c xxxxx558492 has a debit by transfer of rs 12.00 on 22/06/19.' but i didn't do any transaction. Even in my upi account doesn't have any transfer history of this transition. What's the reason for this money deduction? What will i have to do? I also want to know tha reason of deduction of money. Please help me to take my money back and and improve service so that not such situations i have to face in future.
                                      Thanku
                                      Jul 25, 2019
                                      Complaint marked as Resolved 
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 23, 2019
                                      State Bank of India [SBI] Customer Care's response
                                      Dear Vinaysevtha, For banking related queries/feedbacks, please contact SBI Branch. You can get in touch with them through their Twitter handle @TheOfficialSBI or their website https://bank.sbi
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                                        deepakpanda
                                        from Mumbai, Maharashtra
                                        Jun 22, 2019
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                                        Address: mumbai, Mumbai City, Maharashtra, 400005

                                        I have sbi card fbb no. [protected]. Card had the option to pay 500 yearly and redeem vochers of the same. Till now i havent buy anything and they charged me 790. And again showing outstanding of more than 1000. Is this some kind of joke. I want to complain against sbi services. Give back my amount or i will go consumer forum. Resolve my complaint and take back your card. I dont needed it. I am mentally harrased by your services.
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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