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State Bank of India [SBI] Complaints & Reviews

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Updated: Oct 17, 2025
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P
Pulkit_Gupta
from Noida, Uttar Pradesh
Jun 17, 2019
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Address: New Delhi, Delhi, 110018

Hi,

This is a complain about the a telecaller Manju Singh working in SBI credit card who called me and offered me the services of the SBI Credit Card. The lady asked me for the documents and I asked her to send the person to collect documents. I gave all necessary documents to the same person.
She even told me that - "my credit score is good and I'll get the credit card easily".
After 2 weeks, i got a message from SBI that my card request has been declined because of low credit score.
In the first place, she offered me the card and told that i was eligible.
Secondly, i was declined after submitting all my documents.
Third, Manju Singh is not replying and picking up my calls.
I'm worried my documents might get used in wrong ways.

I want some action on this.
State Bank of India [SBI] customer support has been notified about the posted complaint.
Jun 17, 2019
Updated by Pulkit_Gupta
I've all contacts numbers and messages supporting the issue.
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    SurendraChoudhary
    from Mumbai, Maharashtra
    Jun 17, 2019
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    Hello
    Here I am writing email received from Amazon.in exactly same.

    This is to confirm that refund for amount 236.55 has been successfully processed on[protected] and the amount should reflect in your account by now.

    Refund Reference #[protected]

    Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

    Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

    Thanks for choosing Amazon.in

    Name-Surendra Choudhary
    SBI a/c [protected]
    Refund mode-Debit card ending with 9799
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      Pradeep Sisodiya
      from Mumbai, Maharashtra
      Jun 17, 2019
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      Hi Sir, on Saturday June 15th I have tried to withdraw money from your ATM but money was not received to me. Therefore I have tried to withdraw it from BOB but again money was not received to me and amount had deducted from my account. I haven't received any amount as well as receipt. Can you please take necessary step and redeposit my amount in my account. My account number is[protected].
      +1 photos
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Jun 17, 2019
      Updated by Pradeep Sisodiya
      Hi Sir, my account no. Is [protected]
      Jun 17, 2019
      Updated by Pradeep Sisodiya
      Hi Sir,

      On 15 June, I have tried to withdraw money from your ATM but no money was in your ATM. I could not find any ATM near of it therefore I have tried to withdraw money from BOB, but money was deducted from account but no money as well as receipt received to me. I just got a message that money had deducted.
      Can you please redeposit my money in my account? My name is Pradeep Singh Sisodiya and account no. Is [protected]
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        R
        ran188
        from Kolkata, West Bengal
        Jun 16, 2019
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        Address: VILL/PO KALAG.DIST NALBARI .ASSAM-781351, Nalbari, Assam, 781351

        Dear Sir/Madam,
        This is to inform you that i made two transactions on 20/04/2019 with the help of an UBI ATM which is attached to a UBI branch (UBIN0535001) .Both the transactions were for amount of 10, 000 each.The first transaction was successful and during the second transaction the ATM got stuck and the ATM was unable dispense the cash and i didnt receive any receipt also.After that i informed the office staffs of the UBI branch about my problem .Then one office staff came to check the ATM and he closed shutter of the ATM and he fixed the problem after some time and told me to wait for few days to get back cash.I waited for few days, but i didnt receive my cash and i lodged a complaint on SBI care.On 28/05/2018 after long wait my complaint had been resolved and they said that the transaction was reflected as successful.But i was not able to receive my amount back.As per their instruction i wrote to my home branch about my problem (SBI KALAG).After few days of wait the branch manager of my home branch asked me that they have no solution for it as the transaction is reflecting as successful and he asked me to inform me again to the bank branch attached to the ATM.Now I am in trouble ...What should i do to get my cash returned ...Is there any way left ?????Please please help me..

        Regards

        Ajit Chandra Talukdar
        A/C NO [protected]
        SBI KALAG(SBIN0007006)
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          imranzia
          from Mumbai, Maharashtra
          Jun 16, 2019
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          Address: C-52, FIRST FLOOR, VISHWAKARMA COLONY, PULPRAHLADPUR NEW DELHI, New Delhi, Delhi, 110044

          A huge amount (around[protected] INR) gets deducted from my SBI Credit Card in the name of Finance Charges every month. No one ever informed me about their finance charges and the card was sold to me stating that it was free of charges.
          Desirable Resolution:
          I want all my debited financial charges credited back to my account again, or if this will be the scenario, I will never be able to clear all my dues with SBI. My current outstanding is already 40000. I can't bear these unauthorized and deductions from the account without my consent.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Jun 18, 2019
          Updated by imranzia
          NOT YET RESOLVED.

          I have just calculated that from January till date, I have been robbed of more than Rs. 8000 by SBI. I want my deducted charges credited back to my account. Neither I have received any call from SBI.
          Jun 20, 2019
          Updated by imranzia
          They do not even care to reply, worst service ever.
          Jun 21, 2019
          Updated by imranzia
          SBI sucks.
          Jun 22, 2019
          Updated by imranzia
          SBI fraud in the name of Finance Charges.
          Rupees 683.23 is refunded to my account due to cancellation of order on 24/05/2019 by Amazon but the said amount is not credited in my account till today. Refund reference number is #75260829145029843799754, date-24/05/2019
          Dear sir,
          I have to complain to investment intermedi
          Illegal money deduction without my permission so, what is the next step how my money was back to my account again and i have to block investment intermedi.
          Name:Naseem Ahmad
          A/C No. : XXXXX732768 DEBITED INR 29, 353.00 on 15/05/19- Transfered to INVESTMENT INTERMEDI.
          Sir, I am kishor sabar, while i want to withdraw money using my atm card, It shows the message "Your ATM card is not connected to your account " though available balance in my account .

          Kindly reply my mail or make me call on number-[protected].

          I am waiting with positive answer.

          Thanks you sir,
          In my simply debted money in my account wt is a the problem about this
          Rs.14, 500.00 was spent on your SBI Card ending 5947 at LAZER ELECTRONICS on 31/05/19. Available Credit Limit: Rs.21, 500.00.

          Pr Customer care pr meri limit 26000 hi btai j rhi h pls contact [protected]
          I am Balbir Singh Chagger. I have never used nor I am going to use SBI Credit Card in future. Despite having not used the card even once, I only have paid charges till date. Hence I have decided to cancel/ terminate the Credit Card having number [xxxxxxxxxxxxxx] with immediate effect. Frequent do the needful at the earliest.
          Dear sir/madam
          My date of birth have been wrong published.
          Please change my date of birth to 29/01/1992 as per my aadhar card and pan card my credit card number:[protected] email me id:[protected]@gmail.com
          State Bank of India [SBI] Customer Care's response, Jun 17, 2019
          Verified Support
          Dear Vishal, Thank you for the details. We are trying to resolve your issue at the earliest. Please do not mention your personal details & credit card number including PIN, OTP, CVV etc on a public forum or with anyone. Please write your concerns to us at http://www.sbicard.com/email
          State Bank of India [SBI] Customer Care's response, Jun 18, 2019
          Verified Support
          We tried to reach you at 2:01 PM but were unable to connect. Request you to share an alternate number or a suitable time to call you on our email visit http://www.sbicard.com/email
          State Bank of India [SBI] Customer Care's response, Jun 19, 2019
          Verified Support
          We have been trying to contact you but unable to do so. Please call SBI card helpline or mail us at http://www.sbicard.com/email for further assistance.
          Please resend checkbook on same address, it is not received because i am not available for same time . So resend imdtly.
          Jyoti mishra w/o hc/ro p k mishra
          dett 70 bn crpf gate no 4 tihar
          jail new delhi-110064
          mob no [protected]

          please also mention the mobile number in address ...
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            G
            Girish Kumar Khulve
            from Lucknow, Uttar Pradesh
            Jun 16, 2019
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            Address: 18, Indraprastha colony, Pilibhit road, Near North city, Uttar Pradesh, Bareilly, Uttar Pradesh, 243002

            No reply from SBI customer care service is received as yet regarding my 3 complains done after dt[protected]. Hence kindly intimate that what action you have taken regarding resolving my all complains.
            Please also intimate your phone no & e mail address for contacting. All details are exist in my complain dt 24-5:2019 & latter on reminders sended to you in the month of June 2019.Thanks..
            Girish Kumar Khulve
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            I have complaining many times for fraudulent transactions RS.5186.28 dtd- -31/10/2018 which is not done by mebut no one bother in our bank n excessive charges levied on customer at last I closed my credit card forever worst bank worst services
            Complain details already submitted to you previously today.
            Girish Kumar Khulve's [Complaint's author] reply, Jun 4, 2019
            Complain id 2341835
            I J.V.S.L.N PANIGRAHI sbi account no-[protected], Ifsc code-SBIN0006636, went to Berhampur Cooperative Bank Atm centre, Paralakhemundi, Gajapati, Odisha to withdraw 1000/- from Atm .But 1000/- debited from my account but no cash dispenced from that Atm centre on 20/05/2019. I want to justice from you.your kind action will make me happy.
            Laxmikanta Patro's reply, Jun 3, 2019
            I J.V.S.L.N PANIGRAHI SBI A/C no -30360543578, ifsc code -SBIN0006636, SBI KOTTURU, ANDHRA PRADESH beg to state that I went to Berhampur Cooperative Bank on 20/05/2019 to withdraw Rs.1000/- from atm centre. The amount 1000/- debited from my account but no cash dispenced. Next day I went to that bank to register complain. But the manager asked me to wait and the amount will came to my account directly. Obeying his word I wait upto 02/06/2019. But the amount not credited to my account.I want justice . I want to get my money. please sir give me justice.
            Give me quickly which amount Rs.295/- other amount for investment as a fix deposit by ecs without my permission.Early transfer amount in my sbi account.
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              F
              FKP PRODUCTION
              from Mumbai, Maharashtra
              Jun 16, 2019
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              Address: CCB NO 11 1ST CROSS AZAM NAGAR BELGAUM KARNATAKA, Belgaum, Karnataka, 590010

              Dear Sir
              I had been doing a transaction of 742 to HPCL for booking of HP gas refill on SBI-epay Gateway on 13.06.2019. Amount of Rs. 742 was deducted from my account but booking was not done. I have waited for my refund amount

              UPI Transaction ID
              [protected]
              From: MR FAIYAZ KHAN PATHAN (Standard Chartered)
              [protected]@okicici
              To: SBIePay
              sbiepay.[protected]@sbi
              Google Transaction ID
              CICAgKCq56S6VQ

              Therefore, I request to you kindly look into the matter so that my deducted amount may be credited in my account.
              +1 photos
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                G
                gaurav hanumante
                from Palghar, Maharashtra
                Jun 16, 2019
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                Address: 6838/10/2 Dal Ali Talegaon Dabahde Pune 410506, Pune, Maharashtra, 410506

                Hi Team,

                I have not purchased any product of 7199/- but then also SBI bank has converted that amount into 12 EMI.
                Card No [protected].
                Bank is not ready to understand that and they are charging high rate of interest on that.
                I have told bank that on 28th Feb I have done online transaction with flipkart and converted that amount into 12 EMI but.I have cancalled that order and transaction.
                even flipkar has provided acknowledgement of that which I have mentioned below.

                Refund Update: Thanks for reaching us. Seller has refunded Rs. 7099 to your bank account on[protected] and it will be credited by[protected]. In case of any delay, please check with your bank using refund reference number ARN 74332749061906021886825. You can find your bank's customer care number behind your credit/debit card or on their website.
                Regards, Flipkart

                Request you to please help me I am completely disturbed.

                Regards,
                Gaurav Hanumante
                [protected]
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Jun 16, 2019
                Updated by gaurav hanumante
                I have mentioned all the required info
                Ref no.[protected] dated 1/6 /2019 time 3:06 :33, i will done recharge 399jio no [protected] sbi debit amount 399 but my recharge not completed .plz amount 399will be credited in my bank account [protected] sbi regional institute of education branch pushkar road ajmer ifsc code015309
                Girdhari Boss's reply, Jun 1, 2019
                Refund 399 in my bank account 32174753505
                In my previous complaint i said alrdy and give all the legal prove n i also provide my screenshots still why um not getting my solution.. it is my fault ... to whom will i ask n hu will return my money amazon or sbi.. plzs kindly giv my money back
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                  amarjeet9213
                  from Delhi, Delhi
                  Jun 16, 2019
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                  Address: 538, Main CHattarpur Road Chandan Hulla Near PNB Bank Chattarpur New Delhi 110074, 110074

                  I ordered two railway exam book but i have not received the book given period that's why i am canceled the order and Amazon give my refund but now not received the refund amount. I received the mail from amazon side (The Authorization Code (Refund Reference Number) for the transaction is[protected] please solve my problem then i order new books do some needful.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  AABID KHAN of your bank account holder A/C No[protected] and pan card no GYKPK8754D.HE IS Fraud convesation with sbi account holder A/C No 200xxxxxxx908 . AABID khan recived amount Rs25000 on 5/6/2018 and Rs25000 o6n dtd 6/6/2018 wiyh illigal activated.

                  Plz block this amount..
                  I have made an IMPS Transaction from my Sbi account to HDFC Account on[protected] for the amount of 160000. Till now amount not credited to HDFC account neither to my sbi account. Online status is showing as 'Pending'.. Kindly so the neesful at an earliest
                  I want to activate my sbi yono app bt it could not be worked so far, so please kindly activate that .i have problem with userid and password it won't be generated
                  when i submit for new registration i got a ppk and i submit it in online bt it shows invalid userid so please make it correct and i unable to get otp when i submit for registration
                  I ordered a watch through Amazon and there was a defect in it... So I placed a refund and they approved it but the amount didn't credit in my account... So they gave me a reference number (161582) so that the bank can credit the amount back... Please look into it asap.
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                    whoanuragbhardwaj
                    from Mumbai, Maharashtra
                    Jun 16, 2019
                    Resolved
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                    Resolved

                    Address: Boys Hostel, 612, Kapurthala, Punjab, 144603
                    Website: www.onlinesbi.com

                    Sir
                    My sbi account is debited with
                    1.) 100 RS.
                    2.). 99 RS.
                    3.) 89.68 RS.
                    4.). 85.88 RS.
                    In a row at midnight around 1:00 am and all this money is paid to Google play
                    I was sleeping at that time and suddenly recieved messages from bank about balance deduction . And after 5 min the transactions are removed from my account statement

                    The main thing is the money got deducted money while I'm sleeping and that too without otp
                    The sbi deduct that money without sending a single otp

                    Sir I'm a student that too from a poor family sir I can't bear this loss of around 400 RS. Sir my parents will scold me that too for the mistake i didn't made

                    Please look into this as a poor student I can't bear this loss I'm studying that too on a bank loan
                    +2 photos
                    Jun 16, 2019
                    Complaint marked as Resolved 
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      S
                      Sathish. R
                      from Hosur, Tamil Nadu
                      Jun 15, 2019
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                      Address: Katpadi Branch, Near Chittoor Busstand, 632007

                      My CIF No.: [protected]. This is regarding passbook updation for my minor daughter's SSAY account.
                      Usually, there are 3 staffs in three counters there. One day I inquired the staff at the middle counter, he said tomorrow we will try to fix the passbook printer. After approximately, one month[protected] when I asked the guy at the first counter he told me to go to the first counter.
                      The madam at the first counter cut me abruptly saying printing kiosk is outside of the bank and started receiving application from the next person. I told her the machine is repair for a period of more than a month. She gave the same reply given by the person in the middle counter about one month back.
                      I told her that every-time i am getting the same reply that "tomorrow we will fix it" for which she rudely replied me "haven't you heard what I said now. The printing kiosk is outside the bank premises". Again I was ignored and she moved on to the next customer.
                      I felt like a beggar being chased by rude person.
                      The bank manager was also not available on that day to record my grievance. All other staffs were like insurance, gold loan issuing staffs who were in no way connected with account maintenance or printing. Having left with no staff to attend to my request, I went came out of the bank with lot of emotional stress that day all simply for getting my passbook printed which din't happen till now as the printing machine at the kiosk is still out of service. Not providing facility to update passbook is against banking codes and standards board of India guidelines. Help me to exercise my rights.
                      +1 photos
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                        Sabu Dasan
                        from Mumbai, Maharashtra
                        Jun 15, 2019
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                        Address: TC 69/495 NADUTHURApoonthura .po-TRIVANDRUM Distr, Thiruvananthapuram, Kerala, 695008

                        Dear team,

                        Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.
                        Thanks regards.
                        Sabu s dasan
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          A
                          from Mumbai, Maharashtra
                          Jun 15, 2019
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                          I am a saving bank holder in SBBJ bank (A/c [protected])sadul shahar branch 335062 which now has been converted to SBI.
                          I have been maintaining locker from last one year and sufficient balance so as to pay towards the locker charges.
                          But in last one year bank has deducted yearly locker charges twice and returned back the same.
                          When i visited the branch on tuesday i sqw that they have 3200 approx towards locler charges for 2 year including 787 as penalty for delay.
                          While complaining the same to branch manager he didnt even heared and dismissed our application againat the charges.
                          Requesting your help.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            Surendra Konanki
                            from Ongole, Andhra Pradesh
                            Jun 15, 2019
                            Resolved
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                            Resolved

                            Address: Prakasam, Andhra Pradesh, 523157

                            Sir my name is Konanki surendra I have been charged with dishonuor fee of 530 rs including GST even though I paid my credit card bill with in time. One more thing is that i applied for Flexi emi convert for 3500 rs one week back, still its been not converted but I have been charged with the conversion fee and GST for that.May I know the reasons for the above two issues.Iam an ordinary employee.Try to understand me and refund my dishonur fee, as well as convert 3500rs in to flexi emi asap.
                            Thanking you,
                            KSurendra
                            Jul 20, 2019
                            Complaint marked as Resolved 
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 17, 2019
                            State Bank of India [SBI] Customer Care's response
                            Dear Surendra Konanki,

                            We are sorry to hear about the issue. In order for us to connect with you, please visit http://www.sbicard.com/email & share your contact or card details, along with your reference number: 160733 .
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                              Ramnik1
                              from Delhi, Delhi
                              Jun 15, 2019
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                              Address: 110089

                              Sir
                              on 23.05.2019 i made transaction of rs. 1017.70 through net banking to pay rs. 1000 through sbi gateway to delhi technical uniuversity.. The amount was debited instantly but amount did not go to delhi technical uniuversity. For completing. Payment. Then payment was made by other means. So this amount should be refunded back to my account. Hence it is requested to refund my 1017.70 immediately. The payment debited in my account vide ref no inb/[protected]/state bank collect payments/billdes on 23.05.2018
                              ramnik Sharma
                              [protected]
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                Ramnik1
                                from Delhi, Delhi
                                Jun 15, 2019
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                                Address: 110089

                                Sir
                                on 23.05.2019 i made transaction of rs. 1017.70 through net banking to pay rs. 1000 through sbi gateway to delhi technical uniuversity.. The amount was debited instantly but amount did not go to delhi technical uniuversity. For completing. Payment. Then payment was made by other means. So this amount should be refunded back to my account. Hence it is requested to refund my 1017.70 immediately. The payment debited in my account vide ref no inb/[protected]/state bank collect payments/billdes on 23.05.2018
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  Ganeshwarreddy Kallam
                                  from Mumbai, Maharashtra
                                  Jun 15, 2019
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                                  Address: Jangamguntla palem village, Medikondur mandal, Guntur district, 522438

                                  Sir, I am writing from Medikondur SBI branch Guntur(Dt), Andhra Pradesh. The staff members in this branch are not working properly and even they are not giving the clear details about the query we are asking.I request you to change the staff members in this branch. They are not serious about the customer requirements. So please take a quick action on these staff members in this branch.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Ramnik1
                                    from Delhi, Delhi
                                    Jun 15, 2019
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                                    Address: 110089
                                    Website: [email protected]

                                    Sir
                                    on 23.05.2019 i made transaction of Rs. . 1017.70 through net banking to pay Rs. 1000 through SBI gateway to delhi technical university.. The amount was debited instantly but amount did not go to delhi technical university. For completing. Payment. Then payment was made by other means. So this amount should be refunded back to my account. Hence it is requested to refund my 1017.70 immediately. The payment debited in my account vide ref no inb/[protected]/state bank collect payments/billdes on 23.05.2018. The amonut has been debited from my account vide PRN QUTI[protected]

                                    Ramnik Sharma
                                    [protected]
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      V
                                      Vikram Markiv
                                      from Mumbai, Maharashtra
                                      Jun 15, 2019
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                                      Address: 560037

                                      "Dear Customer,

                                      Thank you for banking with State Bank of India.

                                      Please note that an SMS has been sent to your registered mobile number with your account in the bank, which is as under :

                                      On your request, signature has been changed in account no. XXXXXXXXXX. If not requested, please contact your branch "

                                      whereas i didn't place any request and i didn't receive SMS notification also. is it a fradlant activity?
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        G
                                        gillsaabji
                                        from Mumbai, Maharashtra
                                        Jun 15, 2019
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                                        Address: #68, street no.3, Shivam colony, haripura road, Sangrur 148001, Sangrur, Punjab, 148001

                                        Dear team,

                                        Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.
                                        Thanks regards.
                                        Gagandeep Singh Gill
                                        [protected]
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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