State Bank of India [SBI] Complaints & Reviews

I applied for TATA sbi card xxxxxxxxxx2827. I have not received it yet but i have been sent a statement of 1, 085.74 INR. I have not used it . I was told that charges are 500 for card joining. I have written to them regarding it and they are still asking me to pay to avoid higher charges. I received by first reply from Kumud Prabhakar (Customer Services Head Team – SBI Card) and that too many days after I wrote.

I told them to cancel the card and waive the charge since i have not used it. They are still asking me to pay.I don't know where to go. It is affecting my credit score and they just keep on adding charges.

Hello
Respected sir/mam.

I am "Purushottam Rai" from mumbai.
I am existing customer of state bank of india my account no. is [protected].

I am trying to withdraw 10000/- cash from SBI ATM on 14th Jun 2019, 08:14 pm this ATM is located on bhoiwada hp petrol pump.Atm I'd is S1BB[protected] when i swiped card in ATM after that showing me on screen you transaction in process then after few seconds showing me your transaction is timed out then my transaction is end and cash was not dispensed from ATM but 10000/- amount is debited from my account.

I was filled complaint also on there customer care my complaint no. is AT[protected] but still i am not get my money back in account so it's a humble request to there SBI services and related forum please do it clear as soon as possible i have urgent need of that money.

Thank you.

Regard
Purushottam P. Rai.

I have apply for a credit card ref no[protected] it is rejected and I don't know why and I put the complaint and and now it is reprocessing and They are calling for verification and when I was in meeting please arrange the call again and do needful I'm suffering alot from SBI credit card department this is 2nd time it is happening I need proper explanation and arrange the call they are calling just one time I'm in meeting I'm coming to out side for answering the call and I tried to call back to that number it's not connected

Dear sir/ madam,
I am abhin varghese & i have been issued aSBI credit card recently. I have received a call form cpp protection service on 19/06/2019. Your employer told me 1699/- charges to 1 year for cpp protection service. But i am not intrested now. Kindly request you to i don't want to continue cpp card protection service & membership anymore. Please cancelled cpp protection activation today. I don’t want deducting amount in my account. If deducted kindly do the needful for refund.

This is Prashant Sonawane... I am not holding SBI credit card but someones recovery I today received a call from SBI credit card recovery agent... Very first thing that why I was called ? second thing the abusive languages used by the agent & his boss even I can not tell in words... Its completely unacceptable that SBI gives the power that agents to call anyone with having no connection with SBI Card...
I want to launch the complaints against the person who called me.. I am sharing the no of that person..plz provide the name of agency & name of that person..
I am happy if I will inform about action against that person.
[protected]

My name is kamala, my account no. is [protected], branch code 31206 and I had ordered handbag of rs.1199 in amazon on 27 may 2019 and after i returned this order due to personal reason and on 03 June 2019, 10:15 pm amazon initiated the amount to my card but i still didn't get the money.amazon sent this Authorization Code (Refund Reference Number) for the transaction is 807630. So please kindly respond to this complaint. It's very urgent .My card number is [protected]
Reference no. = 807630
Initiated date =03 june 2019
Thanks you sir

My name is kamala and I had ordered handbag of rs.1199 in amazon on 27 may 2019 and after i returned this order due to personal reason and on 03 June 2019, 10:15 pm amazon initiated the amount to my card but i still didn't get the money.amazon sent this Authorization Code (Refund Reference Number) for the transaction is 807630. And told me to fill complaint. So please kindly respond to this complaint. It's very urgent .My card number is [protected]
Reference no. = 807630
Initiated date =03 june 2019
Thanks you sir

Sir,
I requested for refund for an online purchased product through Amazon and refund was issued on 21.05.2019. But the amount was not credited in my Bank account till date. On enquiry, at amazon, it was informed to contact bank customer care with Refund refrence number 213186. I have many a times contacted the customer care even contacted the branch for refund. But the bank authorities denied to accept my request, so that I cannot file refund charge dispute at bank, as informed by Amazon authorities.
I have a SB account at SBI Vikas Bhavan Branch, Trivandrum with Account number [protected].
I request to do urgent necessary steps to trace the uncredited amount by accepting my refund charge dispute and kindly credit the refund amount of Rs. 999/- to my account.
Please note the refund reference number:- 213186

Account number [protected]

Regards
Praveen.V

Hello,
My name is Sandip Panchal, having car loan account number:[protected].

First incident, somehow SBI did not deduct amount for EMI from my saving account even when balance was sufficient. Why is that so? And why would SBI charge me for system’s error?

Secondly, when I took loan, I visited branch multiple times and also the loan agent named Devraj (M.[protected], no one informed me about providing copy of RC book to the bank. But they informed me about sharing photo with car, which I shared.

Then when I was asked for photo of RC book, I provided on the same day. I provided the RC book photo to SBI, Infocity branch manager on whatsapp. Then after I again got call for providing RC copy, I checked with the branch manager and he confirmed to ignore that call.

Then one day I got a call from some SBI head branch saying that my account has been applied with two penalties for non-submission of the RC book and check out with the branch to initiate reversal process of the penalty as I already provided RC copy.

I visited the SBI Infocity branch, minimum 11 to 12 times.
Also please mind that every time the branch manager accepted that the penalty will be refunded.

But some time I got answer from the manager that the person who handles loan department is not available. Sometimes I got answer that the penalty will be refunded in two day. Then again I went and I got reply that it will be refunded in a week. And the same continued for 11-12 times. Today on 10th June 2019 I again visited the branch and I got answer that the old manager has been transferred and your penalty cannot be refunded! And still they are telling me to check again after a week. Seriously? It’s already been almost two months and my issue has not been resolved and no one is taking responsibility!

Why SBI making me remind that it is government owned bank! Have I made any offence by taking loan from SBI?
Check out below link which notes the same issue with others.
https://www.consumercomplaints.in/sbi-wrongly-charged-for-not-submitting-rc-book...⇄

Kindly provide me some responsible person’s contact.

Requesting you to do needful. As I do much hard work to earn the money, haven’t slept many nights for it and SBI cannot do such thing to me.
Waiting for reasonable response.

Thank you,
Sandip Panchal

Dear Sir/Madam,
This is Mr Susanta Kundu, Age 65 Years as senior citizen, address : 89 Sovabazar Street Kolkata -700005.
Would like to inform that 6 fraudulent transactions happened on 31st March 2019 using my Credit card # [protected]. Please find the details transactions in below:

TRANSACTIONS FOR SUSANTA KUNDU
31/03/2019 ENGINEERS AUTOMOBILE S KOLKATA IN Debit 20, 236
31/03/2019 ENGINEERS AUTOMOBILE S KOLKATA IN Debit 20, 236
31/03/2019 ENGINEERS AUTOMOBILE S KOLKATA IN Debit 20, 236
31/03/2019 ENGINEERS AUTOMOBILE S KOLKATA IN Debit 20, 236
31/03/2019 ENGINEERS AUTOMOBILE S KOLKATA IN Debit 20, 236
31/03/2019 SBI BAGUIATI Debit 10, 000


I have been using SBI credit card since long time. On 31st March around 2.00 P.M. on receiving of 5 SMSs with SBI credit card’s transaction details I understood some fraud transaction were happened. I tried to find my credit card and could not find. Instantly around 2:10 P.M. I called SBI customer care and blocked my card. After couple of hours my son Mr Atanu Kundu rushed to local police station (Shyampukur) and lodge a Credit card missing complaints along with fraudulent transaction which happened in my Credit card. GDE Number – 8090 on Dt 31/03/19 .

Pg - 2


As per SBI bank’s process I filled up dispute form and send a signed filled up copy of form to [protected]@sbicard.com and raised a complain. Interaction ID –[protected]. I followed up with customer help desk many times, however I got assurance that they are looking into this matter but still I did got get any solution.

On 9th May 2019 I reached Nodal Officer Team of State bank as well, Interaction ID – 1-[protected]. But no positive response from them.

After 1 months of that incident I reached out to Reserve bank Ombudsmen dept. I went to RBI office, Netaji Subhash Bose road, Kolkata. They did not entertain as gave excuses that it will take time.

As per last discussion with STATE BANK customer helpline on 5th June 2019, they suggested to reach out to police station as all transactions happened using physical Credit card using PIN. As discussed with Bank manager of State bank, Baguiati they can show the video footage if police ask.
I tried to reach the merchant from where all 5 transactions happened but could not reach to the merchant mentioned in statement as “ENGINEERS AUTOMOBILE S KOLKATA”. Need your help on the same.


I have already knocked all possible ways but did not get any positive solution. I have my last hope to police, that I will get resolution from you. Therefore requesting you to look into this matter and try to give me back my money as the amount is huge INR 1, 11, 625/-

Thanks-
Susanta Kundu
[protected]

Caiman lal, deputy commandant, b sf, has having a sb account no.[protected] as well as atm card no.[protected] at sbi abohar branch, has withdraw amount of rs.10000/- from syndicate bank atm at abohar on 30th march 2019 but amount not dispensed and account debited.All efforts being done to get the amount refunded but still not received. So amount in question may please be refunded at the earliest with interest.

I am a sbi customer.
I have placed request to transfer of my saving account on 15 May 19. Till the time my CIF is not transfered only ac is transffered. On call SBI AFS Makarpura Vadodara (IFSC SBIN0009163) not replying properly. Simply hrassing the customer.
Sir plz do the needfull. Very hrassing service by SBI AFS Makarpura.
Ac No- [protected]
PAWAN KUMAR.

Sir,

I have blocked my lost credit card on 29 April 2018. and same day I have paid all billed and unbilled transaction on the same card. Payment details and transaction no is given below. The last statement on march 2018 and current statement (June 2019)are attached here. but now we get bill of RS 3436 in 2019 June. How is it possible to billed against a blocked credit card? In the full time frame(after block) I have not made any transaction in that card as it was blocked.

Please looking into this for final settlement ASAP.

Date Transaction Details Amount

29 Apr 18 PAYMENT RECEIVED[protected]NHDF[protected] 1, 729.00 C

Mutilated 2000 rupees note from the SBI ATM.
This happened at SBI Indialand CHIL SEZ IT park Coimbatore branch. This is the situation when ATM is within the bank. Really sad. Now bank employees the note cannot be exchanged at the same branch mentioned above.

While SBI website says, it must be exchanged by the same or any other branch.
Here is the proof.
https://www.sbi.co.in/portal/web/customer-care/other-special-schemes-and-facilit...⇄

I have been trying to get in touch with customer service officer but their services are more than pathetic as I could not go beyond the IVR and now the number [protected] is disconnecting by itself.

It was one of the worst decision of my life to go with Tata Croma card:

Firstly, the attendant at Croma store informed me that Annual Fee would be levied only once and there would not be any renewal fee afterwards. This information was completely wrong as I have been charged with renewal fee of 2999 plus GST on completion of one year.

Secondly, I don't want to pay this renewal fee because this card is not worth paying this much fees, for which I cleared all of my outstanding, including un-billed purchases, except the renewal fee charged to me without any intimation to me. Now these guys are not letting me close my card and threatening me that it will remain outstanding on my card and further affecting my CIBIL score.

It is my choice whether I want to continue or not, which I do not want, but they are pressing me to pay the renewal fee charges when I am clearly saying I do not want to use your services. They do not understand the concept of "Cooling Off Period", it just the recent statement from which I got to know that Renewal Fee has been posted to my account and within acceptable time I am informing these people to stop the services then what is the deal I don't understand.

Even if they want to bill me with the Card Fees then they must charge me on pro-rata basis and close my account as the services are not worth paying annual fee on this card, and I do not want to repeat the mistake I already did last year

Hi Concern,
I have transfer the amount from sbi account on[protected] through Internet banking via Imps in my other bank account which is kotak mahindra bank and the transaction amount was 10928/-, that time it was showing transactions successfully done after that I received a msg that transaction timed out pls contact to your bank. I have called to customer care representative on 15th June only an tell about my problem they have suggested to wait 24hrs it will be reverse back to your account automatically I have asked to them tomorrow is Sunday it will be done in week off so they have confirmed it will be done.After 24 hours again I called to ccr on Sunday they again told me your time has not completed wait till today 12 pm for automatic reverse the amount after that only we can raise your complain. I have waited I have not received my deducted amount and again I called on Monday mis Neha ccr told me you have to wait transaction + 1 Working dayfor reversal after that only we can raise your complain. Again I have waited and called again today to Customer care representative to file the complain about my deduction amount but they have denied to do it because as per rule I have to wait 3-5 working days to raise the complain after that they will take my complain and it will take 10 days to resolve it. Every time they changing their statement I have asked to check the details but they are unable do it as they have system error and could not able to tell me any thing again they asked me to call to check the status and they have have not raise my complain. I was an emergency that is why I was transferred the amount to my other bank they are not understanding the situation of customer and they molding the customer with their different different statements. I m really frustrated with this activity of sbi. I need my deducted amount back. I am attaching the recording of calls that I had with ccr and the msg I received form sbi bank for the reference. Kindly take some action and resolve my issue ASAP.
Note- I am unable to attached audio files of conversation between me and ccr

Roushan Jahan
Account no [protected]
Branch Sbi khagaul

Regards
Roushan Jahan

Deduction of Rs. 117/- from my state bank sbi account no. [protected]
Dear sir,
It is very much regretted to state that a sum of Rs. 117/- was deducted from my state bank account on 17.06.19 without any consent, any permission and my approval. A message from my bank was received on my registered mobile as your account debited INR 117/- transferred to INVESTMENT INTERMEDI.
Please take necessary action to reimburse the deducted amount immediately.
Refund money as soon as early
Vandan Patel
[protected]
vandan.[protected]@ril.com

Dear sir/man
[protected]
From
Shashi Kiran sirohi
33A gangapuram.
Near govindpuram petrol pump
Ghaziabad
To
SBI,
Credit card Division
Ghaziabad
Sir,
Refrence:-[protected]
With reference to the above credit card, which I am holding past Two years with credit limit Rs. 94000.now I would like to increase the credit limit up to the Rs.200000 to enable me to meet out my requirements .Hence I request you to kindly arrange the same at the earliest .

Thanking you
Yours faithfully
Shashi kiran sirohi

I got deductions multiple times from the same number of tolls without my consent. Already there were 2-way deductions which were correct, but again getting deducted for the same tolls when I haven't even taken out my car that day is ridiculous. When I was finally able to get in touch with someone from customer care, they asked me to send a screenshot of what I see to the helpdesk email. The helpdesk is also useless as they come back after few days saying some 3rd party vendor deducted and they cannot revert.

I got fed up and asked for cancellation and refund of my deposit money, however till date after multiple followups, I haven't got any response from anyone.

My SBI fasttag phone number- [protected], Email - [protected]@gmail.com

I am biswanath pramanik, i have student account in SBI at Sonarpur, kolkata, which ifsc code is SBIN0010095 . Last two year (2017 to now) i'm not using SBI account because i can not maintain monthly average balance.
so, now i want close my sbi account but SBI branch said that I have to pay -1200rs for not maintain monthly balance in this two year. so, please close my account without charge.