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State Bank of India [SBI] Complaints & Reviews

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Updated: Jan 8, 2026
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State Bank of India [SBI] reviews & complaints page 359

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M
medo chucha
from Imphal, Manipur
Jun 23, 2019
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Address: 797001

Dear sir
I am writing this again as no resolution or action has been taken so far from sbi, that is
A refund of 29999 rupees was successfully processed on 18 march 2019 to my account by amazon refund reference # in[protected]. This amount should have been credited to my sbi account by now, but the refund is not credited to my account till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken, i have contacted my bank branch many time for the same but was told that they are helpless as this case should be taken up by the sbi customer service.

I have confirmed with amazon payment team and they have successfully processed the refund with the unique ref. No. As given above.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    Vinaysevtha
    from Mumbai, Maharashtra
    Jun 22, 2019
    Resolved
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    Address: Sirsa, Haryana

    I got a sms from sescisms that, "your a/c xxxxx558492 has a debit by transfer of rs 12.00 on 22/06/19.' but i didn't do any transaction. Even in my upi account doesn't have any transfer history of this transition. What's the reason for this money deduction? What will i have to do? I also want to know tha reason of deduction of money. Please help me to take my money back and and improve service so that not such situations i have to face in future.
    Thanku
    Jul 25, 2019
    Complaint marked as Resolved 
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Verified Support
    Jun 23, 2019
    State Bank of India [SBI] Customer Care's response
    Dear Vinaysevtha, For banking related queries/feedbacks, please contact SBI Branch. You can get in touch with them through their Twitter handle @TheOfficialSBI or their website https://bank.sbi
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      D
      deepakpanda
      from Mumbai, Maharashtra
      Jun 22, 2019
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      Address: mumbai, Mumbai City, Maharashtra, 400005

      I have sbi card fbb no. [protected]. Card had the option to pay 500 yearly and redeem vochers of the same. Till now i havent buy anything and they charged me 790. And again showing outstanding of more than 1000. Is this some kind of joke. I want to complain against sbi services. Give back my amount or i will go consumer forum. Resolve my complaint and take back your card. I dont needed it. I am mentally harrased by your services.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        S
        Shwetangi Sinha
        from Noida, Uttar Pradesh
        Jun 22, 2019
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        Address: Janakpuri

        I have visited atm on 09th june 2019 to dispense 3000 rs from atm sbi. My money got deducted from account but till today i have not received my money. Kindly arrange to reverse my money in my account urgently as already more than 10 days passed.
        Txn number is 6701 main pankha road atm delhi janakpuri. Atm i'd is s1bw[protected].
        Refrence number is[protected]
        Date 09.06.2019
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          K
          kunal purohit
          from Jodhpur, Rajasthan
          Jun 22, 2019
          Resolved
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          Resolved

          Hello,

          This is to request to please look into the matter as I owed an SBI Credit Card xxxx-xxxx-xxxx-5783. The outstanding for that card is INR 52088.18.

          I have already informed them the amount is too high for me to pay the same, and requested for settlement. But the bank sent me a text " Dear SBI Card Holder, legal notice sent to you against the outstanding for the card ending 4640. Please pay due immediately or contact Harmesh Sharma at [protected]"

          Now the issue is the CC number they have mentioned is not mine I never had that card. Now the bank is threatening me.

          Please help me get out of this.
          Jul 25, 2019
          Complaint marked as Resolved 
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Verified Support
          Jun 23, 2019
          State Bank of India [SBI] Customer Care's response
          Dear kunal purohit, Apologies for the inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 162970 in your mail to enable us to address your concern on priority.
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            S
            from Delhi, Delhi
            Jun 21, 2019
            Resolved
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            Resolved

            Address: tuniyahi road bhirkhi ward no-25, madhepura bihar, Madhepura, Bihar, 852113

            Sir/madam,

            I have never applied for any credit card of sbi nor do i have any credit card of sbi. Every month i receive message in my email id the following text: -

            "e-statement dated 01/03/2019 has been sent on your registered email id OR Mobile Number.30/06/2019.
            As i am not availing any facility of sbi credit card, i shall not pay the above mentioned amount.

            You are requested to get this message deleted from my email id so that it should not appear again in my email id from the next month.

            Thank you.
            Jul 25, 2019
            Complaint marked as Resolved 
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Verified Support
            Jun 23, 2019
            State Bank of India [SBI] Customer Care's response
            Dear shashiranjan, Apologies for the inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 162971 in your mail to enable us to address your concern on priority.
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              O
              Osho Raman
              from Mumbai, Maharashtra
              Jun 21, 2019
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              On 9th June-2019 my account was looted and Rs.29, 000/- was transferred to Spice Digital Ltd. without my consent. Next day (on 10th June) i wrote an application to the bank manager, requesting him to help me get back my looted money. The bank manager shamelessly refused to do anything about it.

              I would like to educate the bank officials about a notice sent by RBI. Please go to: https://www.bankinfosecurity.asia/rbi-warns-fraud-that-leverages-anydesk-app-a-1... . In that article, it is clearly mentioned under the heading "Banks Liable for Fraud", that : "When financial fraud occurs, banks must reverse the unauthorized electronic transaction to the customer's account within 10 working days even if the fault lies with the customer, such as sharing PIN or password, RBI said in a circular last year." So how can the bank manager be so ignorant to say that the bank cannot do anything about my looted Rs. 29, 000/- ?

              Today is 21st June and nothing has been done yet. If nothing is done still, then i will have to take legal action against the bank.

              Osho Raman
              Mobile: [protected], [protected]
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Jun 24, 2019
              Updated by Osho Raman
              Today is 24 June 2019. Nothing done yet.
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                कन्हैया सैनी
                from Mumbai, Maharashtra
                Jun 21, 2019
                Resolved
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                Resolved

                Address: Kaman, Kaman, 321022
                Website: Amazon

                The Chief Branch Manager
                State Bank Of India
                Branch kaman

                Subject: Charge dispute "Refund never processed"

                Dear sir

                A refund of 753 rupees was successfully processed on 15 june 2019. to my account by amazone. This amount should have been credited to my SBI account by now, but i have not received the refund till now.

                I have called the state bank of india customer service and also the state bank of india branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                I have confirmed with amazon and they have successfully processed the refund

                kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                my refund referance number(980150)
                my account no is. [protected]
                IFSC CODE . SBIN0031068
                Jun 22, 2019
                Complaint marked as Resolved 
                State Bank not help 18004253800
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Jul 01, 2019
                Updated by कन्हैया सैनी
                My problem not solve
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                  L
                  lohitahom
                  from Salem, Tamil Nadu
                  Jun 21, 2019
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                  Chronology of Events
                  1. I wanted to upgrade the existing SBI Gold Credit Card and applied way back in Sept 2017. I am sure the SBI card must be having all the records of my application.
                  2. I was told by SBI Card that defence gold card can not be upgraded and application was rejected.
                  3. I wanted to issue a second card instead o[censored]pgrading and applied.
                  4. After much delay, I was told that I cannot apply for a second card since I have an existing defence gold card and application was rejected. (I thought having a defence gold card is mother of all problem)
                  5. So I blocked my defence gold card in Jan 2019 which I was using since 2010.
                  6. I applied fresh again in Mar 2019 vide application number[protected].
                  7. I was told that I have blocked my previous card and there was outstanding amount. So application can not be processed. However I have clarified to SBI Card that it was due to conversion of a purchase into EMI and I was ready to foreclose it even though I was paying the meagre EMI of 2340 every month as auto debit.
                  8. Since Mar 2019 till the time I have came to know about the rejection of my application, I must have received 100 calls for verification and additional documents. I have verified my address end number of times. I have deposited Form 16, account statement for two months, pan card, AADHAR card 10 -15 times hoping that my card will be delivered. However same was rejected. Finally I have avoided receiving any calls from SBI executive since I felt everyone was fraud and useless.
                  9. I again received a call on 09 May 19 from an executive and told me some story for rejection of my application. The executive forwarded her PAN details, ID (copy of which is available) everything to make me believe that she will be able to process my application and even agreed any consequence if she fails to issue the CARD.
                  10. I have applied again via application No[protected] however to be rejected again after forwarding all documents and tele verification for more than ten times.
                  11. This time I was told that my application was rejected because my residential address couldn't be verified by the agents on ground.
                  12. I want to bring in to your notice that I do a lot of online shopping and all online stores like Amazon, Flipkart, PayTm, FirstCry, Freshtohome, Bigbasket delivered all the stores right in front of my door. I failed to understand that how an executive from SBI card have missed my house even after giving three landmarks next to my house. I even failed to understand why I have never received any call from anyone to guide him from some landmark to my house.
                  13. Now after applying and depositing my documents so many times i have lost faith in the overall management system of SBI card. I have a salary account in the Branch still I am not been able to get a Credit card from the same bank which is a point to ponder.
                  14. More ever the executives of SBI card call an applicant unnecessarily once they come to know that your application is rejected. The day application gets rejected, one will get 10 calls for helping you out and asks you to deposit documents.
                  15. I have raised my concern through the SBI card grievance addressal forum but without any success. I have forwarded many mails however SBI card failed to give me a good reason for rejection of my application till date.
                  16. Today I do not have an SBI card nor do I have any pending amount against it. My sincere request is that if SBI Card thinks my above concern is correct, than SBI card should process my application No[protected] or give a logical explanation for rejection of my application in this forum so that any other applicant like me do not waste their time and effort in applying card from SBI. I myself have undergone mental agony and was harassed by many executive whose email ID, contact number are still saved and can be produced if required.
                  Thanking you in anticipation
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    Bhawna Varshney
                    from Maler Kotla, Punjab
                    Jun 21, 2019
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                    I am Bhawna Varshney having account in SBI branch(Thiruvananthpuram, branch code 7617, account number [protected]).
                    This is regarding unauthorised transaction held from my account. This happened on 19/June/2019 between 7:50pm to 8:00pm.I received messages of cash withdrawal from my account but on the same time I was at home and my debit/ATM card with me.
                    Total ammount deducted from my account is fifty thousand(50, 000), that happened through five transaction.
                    I never shared my card details and OTP to anyone. And also I never received any fake calls.
                    Moreover on 20th june 2019 at 11:57:36 am again I received message of transaction but it was not done because I blocked the card on 19th june after fraud transaction.
                    This is my humble request to take action on this as soon as possible and I hope I will get my money back.

                    EmailId : [protected]@gmail.com
                    Mobile no: [protected]
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      K
                      kavimass
                      from Krishnagiri, Tamil Nadu
                      Jun 20, 2019
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                      Address: 635116

                      June 6 2019 I was deposit rupees 10000 of my account by using sbi cash deposit machine 9500 rupees was credited to my account but 500 rupees returned for verification but still the money not refunded or reflected to my account and also I was inform sbi customer service they are neglected my issue not giving answer properly so please resolve this issue and refund my money to my bank account my account number [protected] krishnagiri Tamil Nadu
                      Jul 6, 2019
                      Complaint marked as Resolved 
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Jun 21, 2019
                      Updated by kavimass
                      When I receive my refund
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                        F
                        farhan01
                        from Jaipur, Rajasthan
                        Jun 20, 2019
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                        Address: New Delhi, Delhi

                        Dear Concern,
                        I am credit card holder of state bank of india. Myself Farhan Alam, I am from delhi. There is some payment of credit card is due..Sbi collectors are calling me a lots of times..and they also calling on my father's and mother's mobile.and they use wrong words.they says they will send him jail, you son is thief and a lots of wrong word .So i am requesting you to please do someting.take some action..
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          A
                          aman_dude
                          from Noida, Uttar Pradesh
                          Jun 20, 2019
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                          Address: LOGIX CYBER PARK, TOWER D PLOT # C-28,29, sector 62, Gautam Buddh Nagar, Uttar Pradesh, 201301

                          Dear SBI,

                          I am getting this message Continuously "Dear SBI credit cardholder, please clear outstanding of rs 5203.41 on your card ending 2178 to improve your bureau credit scores. To make immediate payment, use any of our online payment methods . Please contacts vishal on [protected] for payment assistance."

                          First of all i don't have such card. but I remember I used one of SBI credit card which i have requested to close in 2015 itself after clearing my outstanding bill.

                          Now I don't have that card or any info regarding that card as well. also i don't have card no. as well to cross check with customer care.

                          because of this unpaid amount my credit score is too low.

                          I request to resolve my this problem. because i never used this card but some one must have misused it once and over that i am getting monthly fine.

                          my Email Id that must be registered with card is : amanjain.[protected]@gmail.com
                          my Number that is registered is : [protected]

                          Thanks
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            RajivThukral
                            from Noida, Uttar Pradesh
                            Jun 20, 2019
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                            I got a call from [protected] claiming to be a Mr. Rahul Sharma, calling from SBI Main branch, Mumbai asking me to clarify details of my ???sol-called expired ATM card. On questioning him of his designation and other details of his bank branch (& whether he even knew my name??), he started getting angry and abusive. I had already realized that it was a fake call, and promised to report him and his number to the police
                            Please block this number and report this number and person to Cybercrime so that others (less suspecting people) are not cheated by this person (truecaller name - Amit Kumar)
                            Dr. Rajiv Thukral
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              N
                              nileshsinghal
                              from Pune, Maharashtra
                              Jun 20, 2019
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                              Address: 53 shukrawar peth , shukratara bldg , shop :6,opp heena wines, pune-411002, Pune, Maharashtra, 411002

                              Dear sir, one of travel agent doing money transfer domestic through illegal process under the baner of SBI, We asked him to provide a print bill copy of money transfer stamp with sbi, he started using abusing language to us . requesting you to pls check either he is official agent of money transfer from sbi or not . his name is ashok doshi, address :53 shukrawar peth, shukratara bldg, shop :6, opp heena wines.pune-411002. mob:[protected]
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                Amar Nath Malik
                                Jun 20, 2019
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                                Address: House no 61 Sector 7 Urban Estate, Gurgaon, 122001

                                I lost my Shares of SBI and want to know the procedure for the issue of duplicate certificates.I sent all my papers to Alankit Heights, New Delhi on 30/04/2019 and received by them 04/05/2019. I called them so many times but they replied that the papers are not uploaded in the system and as such they are not in position to reply me. So you are requested to take up the matter for the issue of duplicate share certificate at an early date.

                                Thanks.
                                Amar Nath Malik
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  Yashwantshirodkar
                                  from Mumbai, Maharashtra
                                  Jun 19, 2019
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                                  Address: Bangalore, 560017

                                  Hi Team,

                                  Never go or applied for a credit card. SBI agent came to house asking to pay a outstanding amount of a credit card. Called the bank no help or anyone taking complaint need help to file complaint. There are four to five guys coming and block mail me. please find details below of the card charge by the agent.

                                  Card number: [protected]
                                  AGENT Name: Mahalinga T S
                                  ID No:[protected]
                                  Contractor for SBI credit card ( SAM SOLUTION )

                                  Regards,
                                  Yashwant Shirodkar
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Jun 29, 2019
                                  Updated by Yashwantshirodkar
                                  Did you guys do any investigation on the details
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                                    Pankaj Kudrimoti
                                    from Bengaluru, Karnataka
                                    Jun 19, 2019
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                                    Address: State Bank Of India, Navodaya Education Trust Campus, Mantralaya Road Navodaya Nagar, Raichur. Pin Code-584103 IFSC code - SBIN0015215, Raichur, Karnataka, 584103

                                    Dear sir,

                                    A refund of 2, 599/- rs was successfully processed on 30th January 2019 to my account by amazon.in. This amount should have been credited to my sbi account by now, today 19th June 2019 but I have not received the refund till now.

                                    I have called the SBI customer service but not solving the issue.

                                    I have confirmed with amazon and they have successfully processed with the RRN(Refund Reference Number[protected]

                                    Kindly go through this issue, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

                                    Thank You.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      G Mukesh
                                      from Mumbai, Maharashtra
                                      Jun 19, 2019
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                                      Address: 500047

                                      My account in the name of g himanshu maintaining saving bank account in sbi anandbagh branch malkajgiri hyderabad-500047 vide account no [protected] had registered a complaint with said branch manager of fraudulent withdrawal of money from my account on 09/01/18. Had a balance of rs 289764 as on 08/01/18 and suddenly my said account was debited without my knowledge and balance in my account has become rs 216069.71/- on 09/01/18. So immediately called branch manager over the phone and informed him on the issue. Subsequently written statement was also submitted to him and got the acknowledged from bank (Copy enclosed)
                                      Bank saving account no :[protected] SBI Anandbagh branch Hyderabad
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      My bank balance is showing INR 0/- but it should be INR 7587.98/- . There is some short of technical mistake. Please look into this.
                                      ph no- [protected]
                                      Preet Ranjan
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                                        A
                                        anurag deere
                                        from Mumbai, Maharashtra
                                        Jun 19, 2019
                                        Resolved
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                                        Resolved

                                        I applied for TATA sbi card xxxxxxxxxx2827. I have not received it yet but i have been sent a statement of 1, 085.74 INR. I have not used it . I was told that charges are 500 for card joining. I have written to them regarding it and they are still asking me to pay to avoid higher charges. I received by first reply from Kumud Prabhakar (Customer Services Head Team – SBI Card) and that too many days after I wrote.

                                        I told them to cancel the card and waive the charge since i have not used it. They are still asking me to pay.I don't know where to go. It is affecting my credit score and they just keep on adding charges.
                                        Jul 25, 2019
                                        Complaint marked as Resolved 
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 22, 2019
                                        State Bank of India [SBI] Customer Care's response
                                        Dear Anurag Deere, We would like to update you that, we have sent the communication at your registered mail id with regard to the concern raised by you. please let us know incase of any further assistance.
                                        SBI is robbing people's money on the name of Financial inclusion Account
                                        We call it ZERO ACCOUNT
                                        After All 5 transactions SBI Making looting
                                        17.70 RUPEES
                                        EVEN WE CHECK BALANCE IN ATM
                                        CARD PAYMENT
                                        UPI
                                        WALLET
                                        any transaction Charging 17.70
                                        SAY THIS TO ALL
                                        SBI LOOTING PEOPLE'S
                                        Please let me know the refund for

                                        RRN:-17203019155922756027881
                                        As it is a refund from IRCTC
                                        Today I have received a message saying, there has been a debit by Rs 147.50 from my SBI savings account.I dont think its because of the minimum balance to be maintained as I have more than 5k in my savings account though I stay in one of the urban cities . May I know the reason for this please.
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