| Address: K RAVINDRA PAL,DOOR NO:6-1-8/1 MAHIPALA STREET ,AMALAPURAM,SWARNA MANDIR,AMALAPURAM.EAST GODAVARI DIST.AP, East Godavari, Andhra Pradesh, 533201 |
Ref:-sbi debit card fraud transaction compalint ticket no:-1515851
Dear sir/madam,
I (Kesavadas ravindrapal), working as project manager in ncc limited and an savings account holder of sbi bank, amalapuram branch (Branch code-20341) my account no is [protected] and my debit card no. Is [protected] (Card type-master card).
This is to bring your kind attention that at present i am posted in bolpur, west bengal. On 29/04/2019 at 11.55pm, 11.56pm, 11.57pm, 11.58pm and on 30/04/2019 at 12.03am, 12.08am, 12.10am, 12.11am i got 8 messages against different cash withdrawal from my account through atm machine (8 times x 10, 000.00/-=total 80, 000.00/-). Surprisingly my atm debit card was always with me, neither it was lost nor i gave it to anyone. After that i went to nearby sbi bank branch of my location and they gave me the transaction summary. From this statement i come to know that the transaction made through atm machine located at ishakchowk, bhagalpur, bihar. Then as per bank manager’s suggestion i blocked my debit card and i went to birbhum district cyber crime branch located at suri, birbhum, and west bengal to file a complaint against this mishap. Fir copy is also attached with the letter along with the transaction statement for your reference. More over after blocking the card i got a same fraud transaction message on 30/04/2019. But this time the rouge failed to withdraw any amount due to blockage of debit card.
After filing the complaint i already sent the filled transaction dispute form along with all necessary documents to the mail i. D i. E:- [protected]@sbicard.com on 30/04/2019. But today i got a mail to resubmit the all documents with fresh dispute form to your mailing address. Due to this i am again sending this letter with supporting to your mailing address and also email you the scanned copy of the documents.
In this regard i would be highly oblige if you kindly take prompt action and drastic steps as per your customer security norms against this fraud so that i can get back my money again.
State Bank of India [SBI] customer support has been notified about the posted complaint.
To, centralised pension processing centre, kaliamman koil street, virugambakkam, , chennai t n-600092.
Advice sbi branch at 147, dr. basant road, , triplicane, chennai, , vivekananda house
PPO Number =[protected]
NO. 520841700764/3830180/A2 Diary No.: PR219009975 Date: 29/APR/2019 addressed to
To,
THE MANAGER
STATE BANK OF INDIA,
CENTRALISED PENSION PROCESSING CENTRE,
KALIAMMAN KOIL STREET, VIRUGAMBAKKAM,
CHENNAI, TAMIL NADU, 600092
SUB: REVISION OF PENSION OF MR. P G VIJAYASAI, HOLDER OF PPO NUMBER : 520841700764, AT BRANCH NO.147, DR. BASANT
ROAD, , TRIPLICANE, CHENNAI, , VIVEKANANDA HOUSE (C, CHENNAI, TAMIL NADU, ACCOUNT NUMBER : AC:10146621348
Sir/Madam,
An amendment letter No 102 DT: 23/APR/2019 in respect of PPO mentioned above is forwarded herewith in original. The amount mentioned in this
SSA may be verified from original documents for payments and modifications may be carried out in both the halves of the ppo arranged as under===
7. PENSIONER S BANK ACCOUNT NUMBER MAY BE READ AS "10146621348" INSTEAD OF 00000010146627736".
=======================================
this letter may be forwarded to the,
BRANCH Manager
SBI vivekananda house branch
NO.147, DR. BASANT ROAD, ,
TRIPLICANE, CHENNAI, , VIVEKANANDA HOUSE
CHENNAI, 600005 TAMIL NADU,
ACCOUNT NUMBER : pensioner vijayasai pg \ AC:10146621348
=========================================