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State Bank of India [SBI] Complaints & Reviews

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Updated: Jan 8, 2026
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State Bank of India [SBI] reviews & complaints page 374

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N
neelendra gupta
from Mumbai, Maharashtra
May 11, 2019
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Address: A44 Avantika Colony, Moradabad, Uttar Pradesh, 244001

To,
The chief branch manager
State bank of india
Main branch

Subject: charge dispute "refund never processed"

Dear sir

My name is neelendra kumar. The problem is that a refund of 412 rupees was successfully processed on 26 april 2019 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund. The neft reference no. Is -136491 given by amazing.

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    M
    Manish18760
    from Delhi, Delhi
    May 11, 2019
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    Address: At Railway station daltonganj, Palamu, Jharkhand, 822101

    I neha mehta visited the atm at station road daltonganj. There was a problem in reading the card. I tried again but it didn't work. I came out of the atm. The. After 5 minutes i entered again into the atm but the guard started behaving rudely to me. He said that he will close the shutter if i did not come out of the atm... And he down the shutter half.
    Earlier he also misbehaved with some female customers.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      S
      Sonie
      from Bengaluru, Karnataka
      May 10, 2019
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      Address: G712,ozone evergreen appartments, sarjapura road, 560102

      Hi,
      I am having my property in ozone evergreen appts. The State Bank saarc branch is forcefully taking my keys of my flat and making me stay somewhere else when the loan is overpaid. After submitting all documents the branch code 05173 is troubling me. They have harassed me whenever I went to their office in J C road. I want to take legal action against j c road stressed asset branch for harassing a single lady in Bangalore . For 3 weeks they have been troubling me like anything. I have reported to RM too. If they don't return my keys in 2 to 3 days, I will file case against j c road. Please take immediate action against them to return my keys.

      Swetapadma Mohanty
      [protected]
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        M
        Mastanvali519
        from Hyderabad, Telangana
        May 10, 2019
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        Address: 500008

        I have received a msg for purchase worth by using your sbi debit card rs 7999.00 OTSPG itunes.com/bill txn#418082 on 9th may 2019 & similar kind of msg for rs 76 txn#745126 on pckth may 2019 which got refunded ba. Both the transactions have not carried out by me and not reflected in my subscription/ purchase history also. Kindly check and refund my money at the earliest please.

        Please feel free to reach me on [protected]@gmail.com
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          H
          Harish2397
          from Kakinada, Andhra Pradesh
          May 10, 2019
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          Address: Kamalapuram, kadapa district, YSR, Andhra Pradesh

          Sir, i have got refund of 950 rs from Amazon that is processed on 3rd may but I did not get my money in to my account i have a reference number of the refund #[protected] please check the refund status and please add my money to my account
          I contacted bank customer service but I did not get the refund status and in turn they insisted to visit bank i had a busy schedule and iam not able to visit bank as iam out of station please help me 950 rs is a lot to me I don't want to lose my money
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          May 12, 2019
          Updated by Harish2397
          When I will get refund it's getting too late
          May 16, 2019
          Updated by Harish2397
          Sbi customer support did not respond even they got notified by consumer complaint authority please resolve my complaint by adding my money to my account
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            H
            Himanshu014
            from New Delhi, Delhi
            May 10, 2019
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            Address: Bijnor, Uttar Pradesh, 246761

            Dear sir/ma'am

            I am undergoing to very bad financial condition from last few months thats why i am unable to clear the outstanding amount as well as minimum due amount. I had requested you so many times but i yet not get any solution.
            And every time i needed to pay the amount in the last. And last time your employee and manager told me to clear the cibil clearance amount by 1st-may-2109 and bank will offer you settlement and one of them told me that she raised my request but i did not get any request number. And after getting payment they are not receiving my phone call and nobody is providing me solution. I have all the audio recordings of conversation.
            I wrote my problem so many times to nodal officer, customer head service department and [protected]@sbi card but i yet not get any solution.
            In last i want to tell you that i have no money pay outstanding amount as well as minimum amount now. So please settle this card.

            Crad number: [protected]
            Card holder name: himanshu rana

            Please understand my situation and settle this card as soon as possible.

            Regards
            Himanshu rana
            [protected]@gmail.com
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              N
              Nikhil tita
              from Mumbai, Maharashtra
              May 10, 2019
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              Address: Opp garbi fali, Jamnagar, Gujarat, 361001

              Nikhil tita, account holder in sbi bank, stated on dated 09/05/2019 my account has been debited by 3360 rupees 8 time,. 420/- total rupees 3360 for multiple has been deducted through my debit card. Thus a total amount of 3360/- has been deducted from my account and one rupeey added three times to my sbi account.

              My fraud transaction narration/description was :

              By debit card-othpg[protected]google *services g.co/helpp
              By debit card-othpg[protected]google *proxima beta g.co/helpp

              The debit cards is in my custody and i have never share my credentials and one time passwords to anyone.
              Request you take immediate action on the above fraud transaction to get back
              Please take immidiate action becoz im not suffering one person somany peoples were there

              Regards

              Nikhil tita
              [protected]@yahoo.com
              Mo 91 [protected]
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                N
                Nabin Chakma
                from Kachhwa, Uttar Pradesh
                May 10, 2019
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                Address: Diyun Bazar, Changlang, Arunachal Pradesh, 15198

                Six month ago i had applied two atm card one for single account other joint account there no any action regarding above said subject. Why there is non availability of passbook in diyun branch why i did not understand whats the held is going in this branch i ever seen such type branch i have visited my branchs there is no any such kind of discrepancies. Sir you are requested to rectify above said subject so the customers can get their necessities.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  M
                  Manica Garg
                  from Mumbai, Maharashtra
                  May 10, 2019
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                  Address: 1 dilaram bazar rajpur road dehradun, Dehradun, Uttarakhand, 248001

                  Sir i have written manica in my aplication form instead of manika for sbi clerk 2019 and my reg no is [protected].. Please help me out and consider my request.. And what can i do to make changes in the application form will i be allowed to appear for the exam if i come with an affidavit.. Please help me out on my mistake and what further can i do in this case
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    V
                    varshneyutkarsh786 Varshney
                    from Noida, Uttar Pradesh
                    May 9, 2019
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                    Address: Bhopal, Madhya Pradesh, 462042

                    My family pension account was opened on 8 april 2019, it's more than a month my account is still inoperative due to cif not scrutinized by the lcpc, i don't know why they have not scrutinized it, i am not able to withdraw money through atm or even can't transfer through net banking, i am facing a lot of problems, i dont know when this issue will be resolved, it's not good as i can't use my funds i have saved in my account. How i will manage my expenses as this pension is the only income o[censored]s from all sources. Please resolve this problem as soon as possible.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      V
                      Veeranjaneya gowd
                      from Delhi, Delhi
                      May 9, 2019
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                      Dear team,

                      I have lost 16000 rs from my sbi account without otp number which were happened on 7th may 2019 at 8:21pm and immediately i raised the complaint to sbi customer care and blocked the card.

                      If i could see in the transaction history it is showing by debit card othpg 746842 itunes.com/bill itunes.com.

                      I dont understand how this happened without otp. I need solution and my amount please help me.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        P
                        Poonammehta7
                        from Delhi, Delhi
                        May 9, 2019
                        Resolved
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                        Resolved

                        Address: Faridabad, Haryana, 121001

                        Sbi has issued me a credit card few years back. I have never used this card & i have paid its processing fees twice.in year 2016 i have requested at sbi customer card to block my card & some how they have blocked my card. Till date i am receiving messages from sbi regarding outstanding amount of 5000 rs. Please tell when i have never purchased a single thing of 10 rs from this credit card why would i pay 5000 rs to sbi bank. On top of it card is already blocked.
                        Sbi bank is most ridiculous bank i have ever seen.
                        People does not want to work even in this bank neither they knows how to treat public.
                        Please confirm why i am receiving messages from bank that i have outstanding with this bank when i had already paid outstanding fees & card is already blocked.
                        Jun 10, 2019
                        Complaint marked as Resolved 
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Verified Support
                        May 10, 2019
                        State Bank of India [SBI] Customer Care's response
                        Dear Poonam Mehta,

                        We are sorry to hear about the issue. In order for us to connect with you, please visit http://www.sbicard.com/email & share your contact or card details, along with your reference number: 148185.
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                          S
                          subhash.siet
                          May 9, 2019
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                          Address: SBI Branch Name: BATAWADI, TUMKUR S.L.N.TOWERS, VIDYANAGAR B H ROAD, TUMKUR Pincode - 572103, Tumkur, Karnataka, 572103

                          Dear sir/madam.,
                          Car loan ac no. [protected] - subhashchandra h u
                          Sbi branch name: batawadi, tumkur
                          S. L. N. Towers, vidyanagar b h road, tumkur pincode - 572103
                          City: tumkur
                          District: tumkur
                          State: karnataka
                          Contact:[protected], ip-850786

                          Bank as charged penalty of 2900rs as non submission of vehicle rc document on 05/05/2019 but i have submitted the hard copy of document to sbi mg road branch where i signed loan document. But may be document was missed out again bank not contacted me or not intimated to re-submit the documents & not given time. Soon after also i submitted rc documents to mail id manjula b s manjula. [protected]@sbi.co.in & shared in whatsapp to mrs. Jalajakshi madam on [protected].

                          Kindly i request to remove the penalty charges on my loan account [protected]. Which is not my mistake.
                          Ticket number: [protected]
                          I was trying to contact bank through given contact no. Branch manager at telephone no.[protected] but no answer
                          And also complaint lodged on nch national consumer helpline & will proceed further if issue is not solved in next 2days - district consumer forma with grievance no, : 1306188

                          Regards,
                          Subhashchandra h u
                          [protected]
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            R
                            Rajaraman40
                            from Namakkal, Tamil Nadu
                            May 9, 2019
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                            Address: 23,FIRST STREET,AKG NAGAR, UPPILIPALAYAM POST, Coimbatore, Tamil Nadu, 641015

                            1. Ppf account no:[protected] in the name of indhumathi-varatharajapuram branch - coimbatore

                            2. Ppf acoount no:[protected] in the name of kaushik rajaraman - varatharajapuram branch - coimbatore

                            I have given two cheques for clearing to ppf account in the names of v. Indhumathi & kaushik rajaraman on 29/04/2019 wide cheque no :000160 & 161 for rs.50000 each from karur vysa bank. The amount was debited in my kvb account 30/04/2019 (Account statement for same is enclosed). Till yesterday evening the amount was not credited in the corresponding ppf account. This was immediately communicated to i branch manager and registered the compliant. Further the branch manager replied that it will be credited immediately. Today when i verifying the same through net banking found that amount credited on 02/05/2019 instead of 30/04/2019. I immediately called the branch manager and enquired this. He replied that amount reached our account 30/04/2019 after 7pm (After bank closing hours). Since this a cts cheque how it will be accounted on 02/05/2019. The manager told that this our regular procedure and not possible to account on 30/04/2019. Further i told the manager that i am going to escalate to matter to your agm-customer care. He replied that you go and tell to anybody no problem for me. We feel that in the branch manager level valuable customer can not be treated in "rough & tough manner." further it is noticed that in the recent days branch staffs /managers behaving like this in the varatharajapuram branch is continuing. Request to enquire the matter and provide solution for our problem.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              E
                              ezep
                              from Bengaluru, Karnataka
                              May 9, 2019
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                              Address: Vill: mirzapur, P.O +P.S: Singur, Dist. Hooghly, Hooghly, West Bengal, 712409

                              To,
                              The chief branch manager
                              State bank of india
                              Main branch
                              Subject: charge dispute "refund not processed"
                              Dear sir / madam

                              Refund from amazon for amount rs 2248.00 has been processed on 26th dec. 2018. Refund is 712449. The refund reference number is[protected] and this amount is not credited in my account till now. Conversation with amazon regarding this from my gmail account is attached. This amount is a part of my another credit card transaction. Reference "debit card sbipg pu [protected] amazon mumbai" of amount rs. 2248/-. Remaining amount has been settled.

                              Please see a pending refund and follow the path back to amazon payment processor to locate the refund under charge dispute as 'refund not processed'.

                              I have also filed a complaint with sbi (Cms) with ticket no. 1-[protected]

                              My account no. Is [protected]

                              Branch: sbin0010096

                              Mail id registered with bank: [protected]@gmail.com

                              Mobile: [protected]

                              I would like to request your good self to look into the matter and resolve the issue on priority

                              Regards
                              Souvik das
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                K
                                Kill78987
                                from Mumbai, Maharashtra
                                May 9, 2019
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                                charge back request for the refund of amount rs. 1800/-

                                Address: 16, NARASINGAPADU,Nakarikallu, Guntur, Andhra Pradesh, 522615

                                To,
                                The branch manager
                                State bank of india
                                Nakarikallu, andhra pradesh
                                Subject: charge back request for the refund of amount rs. 1800/-
                                Dear sir,
                                I, medam venkata siva mohan reddy, an account holder in sbi, upper bazaar branch, wish to draw your attention toward the debit of an amount of rs. 1800/- on 3rd may 2019 as per the pass book details the amount was deducted from my account, but the amount...
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                                D
                                Dinakaran L
                                from Tellicherry, Kerala
                                May 9, 2019
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                                Address: 600063

                                Dear sbi,

                                My sbi card number: [protected]
                                Place : tambaram

                                I am an loyal customer to sbi few months ago and due to some personal loss and financial trouble i am unable to pay my credit card dues on time. Still i have paid more than what i have used and still im paying and willing to pay all the dues without any compromise in short time.

                                Since i was forced by many collection agents and through many harassment calls to settle the credit card by settlement mode, i didnt accept this offer because it will affect my credit score in future and a loss for sbi also.

                                I am willing to settle all my dues of rs.63000 in a very short period of time (My credit limit used was rs.35000).

                                One of the collection agent came to my house last week and behaved la a gundas and treated me like a slave for collecting the dues. I managed that situation somehow and sent him back saying this week i will pay my dues.

                                Meanwhile that same collection agent went to head office and reached my finance department head and hr manager and complained about my credit card dues and tortured them to call me and settle the dues. Seriously i don't know your collection agents will behave like this.

                                My finance head and hr manager called and warned me about this situation because your collection agent was making a big issue at head office.

                                Now my job is at risk because my company takes this kind of issues as a disgrace to company and disturbing the company brand value.

                                As a sbi card customer i am paying my minimum dues now and then. Due to very huge personal financial loss i was unable to pay all the dues in the past. Im arranging the cash to clear the current outstanding dues in single payment in near future.

                                But the mental torture by harassing calls and now directly coming to office and threatening my company management and making my job at risk is not fair. I want an immeidate action against the particular collection agent and i don't want this to happen.

                                If this continues and in case if i loose job i will file case in consumer court and claim the losses caused to me from sbi and its collection agents.

                                Sincerely,
                                Dinakaran l
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  E
                                  elanthose
                                  from Noida, Uttar Pradesh
                                  May 8, 2019
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                                  On 1-5-19 at 9.26 pm i have transferred rs 4500/- to atom technologies i. E. Payment gate of m4 marry mtrimonial from my s. B. Account no. [protected] with sbi ansari nagar branch. The said amount has been debited from my account but it has not credited to the party's account nor the amount has come back to my account. Transaction ref. No. Is
                                  [protected]gagawbfd8.
                                  Please examine.
                                  Pk elanthose
                                  Tel no. [protected]
                                  Email: [protected]@gmail.com
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    S
                                    Swayam Prakash Saini
                                    from Sitamarhi, Bihar
                                    May 8, 2019
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                                    Address: 110096

                                    The general manager
                                    Reserve bank of india
                                    New delhi -110034

                                    Dear sir,

                                    Sub: - complaint against sbi credit cards

                                    I had sbi credit cards no:- [protected].

                                    This is to inform you that i was using card. No. ([protected]).

                                    And when my outstanding balance was 35000/- which i was not able to pay due my job lost in cross cutting hence i requested for the settlement 3 months back after calling sbi customer care.

                                    A person came from collection team and deal done for 20.000 in which i have paid 17000/- remain 3000/- amount need to pay only. But in march i have paid 4000 extra for settlement letter, but till dare i have no recieved any mail from you. Regarding i was following with the same guy to give settlement letter. But he was not replying over the call or whatsap.

                                    I have total pay the 31000 rs including my reversal.

                                    I am receiving calls for the outstanding payment every time.

                                    Request you to please do the needful. And settle the issue.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    May 08, 2019
                                    Updated by Swayam Prakash Saini
                                    Please Help
                                    Maze AADHAR kyc nahi Kiya 15din ho gaya kyc from bhardiya hai
                                    Koi madat nhi karte Mera name
                                    Prashant Balkrushns Fopase
                                    Ak no.[protected] AADHAR no
                                    [protected]
                                    Mera debit card block hogaya
                                    New debit card bhejo pliz sir Meri madat karo
                                    Sir my name is manuraj sharma.my A/C XXXXX220546 Debited INR 295.00 on 30/04/19 INVESTMENT INTERMEDI for two times. Sir I am not investment for any company. Kindly plz suggest me and help me for refund my amount.
                                    Anjna Kumari Mandal's reply, Nov 13, 2019
                                    Dear sir
                                    Your debit card has been blocked today plz contact customer service number 6291913236
                                    I Book ticket Goibibo few day after cancellation ticket but 11 day gone not credited my account Goibibo provide arn number 74163269110016639270612 plzzz check n credited my account already wait 11 days but Goibibo told arn number check Ur bank n then status money will credited in Ur account
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                                      A
                                      Anilkumar C Patel
                                      from Anand, Gujarat
                                      May 8, 2019
                                      Resolved
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                                      Resolved

                                      Address: "Ambika Kunj" 13, Sahajanand Society, Mogri - 388345. Ta & Dist : Anand Gujarat ., 388345

                                      To,
                                      Sbi general insurance,
                                      & shri sagar kumar lalvani (Sbi, v u nagar)
                                      & shri mihir mistry (Sbi gen. Insurance, baroda)

                                      Ref:- letter for refund given to shri sagar kumar lalvani - as on 21/02/2019. Action taken by him by emial twice. & my email to sbi customer care dated : 04/05/2019

                                      Dear sir,

                                      I am facing this same from last three years.in this year also sbi has deducted pai premium twice deducted (Last year premium auto debit - option was stop by shri mihit mistr - even tho this year also twice deducated) details as under. Please take necessary action urgently and give refund to particular s b account.

                                      Anilbhai c patel rs. 500/- 06/02/2018 a/c. No : [protected]
                                      Naitkbhai a patel rs.200/- 14/02/2019 a/c. No : [protected]

                                      Please arrange to reverse and credit it to respective account.
                                      Please do the needful.
                                      A c patel.
                                      Mob no :[protected]
                                      Jun 11, 2019
                                      Complaint marked as Resolved 
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 09, 2019
                                      State Bank of India [SBI] Customer Care's response
                                      Dear Navik Bharat Z, We are sorry to hear about the issue. In order for us to connect with you, please visit http://www.sbicard.com/email & share your contact or card details, along with your reference number: 147784 .
                                      JA[protected]IN My speed post returned to your office without INFROM ME. It's very important for me
                                      Sir,
                                      Without my concern/permission SBI KRANTICHOWK,
                                      AURANGABAD MAHARASHTRA transferred Rs 3486/- from my SBI SAVINGS ACCOUNT NO [protected] on 03/05/19.
                                      Kindly look into the matter and reverse the amount.
                                      REGARDS
                                      RAMESH NANDEY,
                                      AURANGABAD.
                                      MBL [protected]
                                      [protected]@rediffmail.com
                                      I forget my login password ...i was trying till yesterday ..but the server always show ..technical problem ...i urgent need my login password ...
                                      I have not received the Monthly Credit card statement for the month of December, 2018 to March, 2019, on myh email id, though sms was received from the Bank that the statement for the month... has been sent. Please send the same.
                                      Navik Bharat Z.'s reply, May 2, 2019
                                      I have not received the Monthly Credit card statement for the month of December, 2018 to March, 2019, on myh email id, though sms was received from the Bank that the statement for the month... has been sent. Please send the same.
                                      [protected] call me
                                      Harmeet Gill's reply, May 2, 2019
                                      SBI — Credit card not received
                                      On Saturday 27/04/2019 I use my Atmto withdraw Rs.20000 at my home branch's Atm machine (S.B.I.AD.B.Bahraich), this amount did not out from machine but deducted from my account, not returned till now...
                                      Sir,
                                      I Havaldar Debaraj Mahanta s/o Bharat Chandra Mahanta, Account No. [protected] trying to withdraw Rs. 20000/- ( Twenty Thousand ) on Dt. 28.04.2019 but I didnot receive any cash amount from the machine but the said amount Debited from my account please sir Look in to the matter for which I will be obliged.
                                      Dear Sir,

                                      My Annual Atm card rent against Account no.
                                      [protected] got deducted twíce in 2018. 1st time
                                      Deduction took place in[protected] and again SBI
                                      deduction in the name of Atm card rent in
                                      [protected].
                                      Kindly confirm when my deduction will be reverted
                                      Back in my account.
                                      Regards,
                                      Pawan Choudhary
                                      With out information cardie card take a debit from my account as a Rs 1347 as on 29/04/2019 shib sankar pradhan a/c no [protected]. statement of credit do not send my given address, please inform me immediately through by mail
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