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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 383

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V
vikas7267
from Delhi, Delhi
Apr 16, 2019
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Address: aravali pg hostel south campus university of delhi, New Delhi, Delhi, 110021

This is regarding an unauthorized transaction made with my debit card of inr 449
My account is debited with the name of othpg 449 without any message
I never use the card online and never share card details to anybody
Please give me a solution
I have a complaint to him regarding this to my bank but they have not given me any satisfactory answer so i request please provide me a solution
I studied too many complaints regarding these fraud transactions i saw only sbi customers affected with these problems
Why only sbi customer suffers i think bank also involve in this
I am going to take proper action against these cases and sbi bank
State Bank of India [SBI] customer support has been notified about the posted complaint.
Dear Customer, HOLD has been placed on your Acc XXXXX654480 for 1, 000.00 for the reason 196 UPI .this message was received me .so please determine this type of reason. I am facing 1st time this reason .so please solve the problem while I hold the transaction.
Your A/C XXXXX760246 Debited INR 368.00 on 09/11/18 -Transferred to INVESTMENT INTERMEDI. A/C Balance INR 1, 835.69

i didnt know what is the reason please refund my money otherwise...
my acc no [protected]
ifsc code sbin0070530
SBI customer service representatives are not able to resolve my request for more than month.
My request is[protected].
I am not sure why this much delay.

Regards
MAHENDRA
[protected]
Please refund 295 rs.
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    abhi.verma
    from Noida, Uttar Pradesh
    Apr 16, 2019
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    Address: 229001

    Dear sir

    A refund of 890 rupees was successfully processed on 5 april 2019 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

    I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

    I have confirmed with amazon and they have successfully processed the refund

    Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
    +1 photos
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      Saurabh0077
      from Mumbai, Maharashtra
      Apr 15, 2019
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      Sir i have tried to book a ticket from phonepe app, the transaction was failed the refund was initiated by phonepe. But my money has not been reflected in my bank account even after deadline ends. Phonepe has given me ARN no.
      But SBI is not helping me .
      Sir pls help.

      Arn no. For refund is . 75105179095001758142352

      Amount = ₹872.98
      Sir pls help sbi is trying to cheat and not reflecting my money in my account.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        D
        deepache03
        from Mumbai, Maharashtra
        Apr 15, 2019
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        Address: Raigad, Maharashtra, 410210

        Hi I am Deepak Shinde, DOB 12th March 1987. I have been using SBI credit card since past 2 years. I had some issues paying my dues against my cc. I was jobless since past 6 to 7 months. i told sbi recovery department about my problem and asked them to convert the remaining dues into emi so that I can pay them off. I dont want to go for settlement as I dont want my CIBIL score to effect. I have been getting several calls from different numbers and I had to tell everyone what my problem was again and again. Now that I have got a job I told them that I am ready to start paying but atleast wait till my salary.

        Now the main problem is, my friends have been getting calls from sbi department saying that I have given their reference to the bank and the recovery agents are harassing them and asking for payments. I just want to know how SBI is accessing my personal contacts without my approval.One of my female friend's husband got a same kind of call, i dont even have his number saved but sbi agents has it. isnt this suppose to be illegal ? many of my friends have stopped talking to be because of this incident. my social life is getting disturbed. I am harassed and defamed by SBI recovery agents. sbi agent is calling me and demoralising me to the core, they also provoke me to be abusive and then say that your call is getting recorded. this guy threatened me of calling more of my friends. this has to stop. Why sbi is not following the RBI guidelines. I am going to file a legal complaint against this. I seek help

        below are the numbers from where i am getting these calls :
        [protected]
        [protected]
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          taruna jain
          from Mumbai, Maharashtra
          Apr 15, 2019
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          My brother has some credit card dues on his SBI credit card. We had tried to settle the matter by asking them for settlement but they did not consider anything and were very adamant about everything!
          Now this person Piyush Rajpurohit(Employee Id 420443, Phone Number :[protected] is calling one of our neighbour continously and asking for my brother! That girl has nothing to do in all this! They got her number because she has a branch in SBI. This is how SBI bank is using its customers data in an un ethical way!
          Using it for wrong purpose. They do not have any right to call someone else like that!
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            P
            from Mumbai, Maharashtra
            Apr 15, 2019
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            Address: No 1,andrahalli main road, peenya 2nd stage, Bangalore, Karnataka, 560091

            Dear team,

            Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.
            Thanks regards.
            Debu

            Ph number : [protected]
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              S
              from Mumbai, Maharashtra
              Apr 15, 2019
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              Address: Post- khandela, teh -Khandela Dist -Sikar Rajasthan

              On 12 april 2019 I went to ATM to take money as ATM Machine started counting the power supply stopped and ATM machine got shut down .After power supply started I waited the money to come out of the ATM .But nothing happened .I complained to SBI customer care but my has not recredited to my account so far .for how long should i wait for the resolution of my problem
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                D
                Dr. K. Nageswara Rao
                from Mumbai, Maharashtra
                Apr 15, 2019
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                Address: 530012

                This is to inform you that my account has been debited 41/- using my debit card in the name of OTHPG. I didn't use the transaction. Even I didn't give the debit card details to anyone. I called customer care number but none of them not responding. I request corresponding authority resolve this issue. Actually when somebody using my card without my notice how would they debit my card as I didn't do that transaction and never gave to anyone.
                Please resolve the issue
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  H
                  Haripriya D
                  from Kanpur, Uttar Pradesh
                  Apr 15, 2019
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                  Address: IIT KANPUR, Kanpur, Uttar Pradesh, 208016

                  I am santosh kumar holding a sbi credit card ([protected]). My card was hacked and debited by rs.44, 367 and rs.11, 964 on 17th august 2017. When i raised a dispute, this amount got settled by sbi.
                  But issue is that sbi has charged and auto debited rs. (9823+1038) for the above transaction claiming excess fee, exchange rate and other fees.

                  When i raised a new dispute (Dispute ref no.[protected] for the same, they replied that there were no transcations reflecting in my account and closed my card. I further sent multiple mails showing them the proof of the transcations, despite there was no communication from them.
                  Its been more than a year this issue remains unsloved for me. We also filed a complaint to ombudsman kolkata (Complaint number: [protected]) but there is no response from them.

                  I hope this is the best platform to get issue solved. Hence requesting you to settle my amount (Rs. (9823+1038) by sbi asap.

                  Attaching documents for the same

                  Thank you,
                  Santosh kumar
                  +4 photos
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Dear sir/madam

                  I am yours one of tha custumor .here i am so unsatisfy about this type of deduction sum of 295 rs. So many times Without our agreement.no rights to any bank to deduct like this ..please recover my amount which was transffered with the process you done.
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                    M
                    Mayank BAGRA
                    from Mumbai, Maharashtra
                    Apr 15, 2019
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                    Address: vill /post- bhagwatgarh .couth ka barwada, 322701

                    Sir i am serving in crpf. I have an para military service package (Pmsp) account bearing no.- [protected] in the state bank of india, mantown, sawai madhopur, rajasthan, code no. Sbin0004628. My account has been activated more than 15 year and i have applied 2 times at the concerned branch for a silver atm card. But after a period of 6 months i am unable to get this. Kindly instruct the authority to do it as soon as possible to get the service please. I have need two atm card for pmsp account

                    Wth regards
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Dear team,

                    I have transferred 2000 on phonepe application on 01/04/2019. transaction done but payment not credited to the receiver.
                    pls do the needful.and refund my amount.

                    silver card for pmsp account - Comment #3405926 - Image #0
                    In my Senior Citizen Savings Scheme Account No. [protected] I have deposited Rs. 100000/. But this has been reduced to Rs. 99792/, shortage of Rs. 208/. Please restore the balance to Rs. 1 lakh by reverting the intrest paid to me from my SB account no [protected].
                    An amount of 295rs is deducted from my account without my prior permission, can you please respond how you deducted that amount as soon as possible
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                      mugspatil
                      from Mumbai, Maharashtra
                      Apr 14, 2019
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                      Resolved

                      Address: Mumbai City, Maharashtra

                      Hi,

                      I had raised multiple queries however i havent received any reply from officials of bank. I am following up on mail, phone however officials are not even bother to respond to mails or phone
                      - Wrong debit : My home loan account was debited for a loan insurance, however my loan insurance account is already closed
                      - Not received a cheque: Received a letter from SBI Life insurance that I have not encashed cheque no. 819533 dated 7th Sept 2018 of INR 1484/-
                      As per letter there was an excess payment of premium and this cheque was issued against refund., however not received any such cheque

                      Every time I have to follow up atleast for couple of months to get resolution even to simple queries and this is my third encounter.
                      Is this a way SBI works??? I highly regret my decision to transfer my home loan SBI.
                      May 17, 2019
                      Complaint marked as Resolved 
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 16, 2019
                      State Bank of India [SBI] Customer Care's response
                      Dear Customer,

                      We acknowledge your concern. We request you to mail us your policy number and contact details along with a suitable time on our official email address - [protected]@sbilife.co.in

                      Since details shared in this forum are protected and not visible to us due to security concerns. Once emailed to us then please inform us here along with your email address so that our team can trace your mail and connect with you for further assistance.

                      Thanks & Regards,
                      SBI Life Insurance - Customer Care
                      Apr 16, 2019
                      Updated by mugspatil
                      Sent required details to mentioned id
                      Sir, i have the SBI account of singtam east sikkim and while trying to take out money from ATM in canara bank at bihar purnea, on 8th april, 3 pm, my money got deducted but it has not came out from ATM machine, please see to the issues
                      Thank-you
                      I send 100/- rupees to Raja Sekhar Reddy .100/- rupees debited from my account, but not credited to Raja Sekhar Reddy . I didn't get refund any amount.
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                        K
                        KoshyBengaluru
                        from Bengaluru, Karnataka
                        Apr 13, 2019
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                        Address: RPC Layout, Bangalore, 560104

                        I hold an account with sbi jalahalli branch i had deposited on 27th mar 19 in sbi rpc layout a cheque drawn on sbi yeshwanthpur issued to me but the cheque has not been honoured with the remark non home. Is sbi not having core banking facility? The bank did not inform either of the parties and they gave me back the cheque when i went to enquire about the same after a week.
                        +1 photos
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Refund amount of 469 has been processed by Amazon.in on 2/4/19. As per Amazon.in it will take 3-5 business days. But the amount in not credited yet in my account.

                        is sbi core banking? sbi cheque not honoured citing non home branch - Comment #3405945 - Image #0
                        is sbi core banking? sbi cheque not honoured citing non home branch - Comment #3405945 - Image #1
                        is sbi core banking? sbi cheque not honoured citing non home branch - Comment #3405945 - Image #2
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                          saurav kumar nirala
                          from Agra, Uttar Pradesh
                          Apr 13, 2019
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                          Address: Vill. Soba, Haidernagar, Dist. Palamu, PIN: 822115, Jharkharnd, 822115

                          Dear sir / madam,

                          I would like to bring to your notice that i am having my state bank saving account at your branch and below are my account details.

                          Name: saurav kumar nirala
                          Account number : [protected]
                          Cif no. [protected]
                          Haidernagar branch,
                          Branch code: 3154

                          Kindly note without any notification to me amount of rupee 50, 000/- (Fifty thousand only), has been kept in the lien account and i am unaware about the same. I have neither made any such requests and neither their is any loan or credit.

                          You are requested to please justify the same and please unfreeze my respective amount at the earliest.

                          Your sincerely
                          Saurav kumar nirala
                          Contact no: [protected]
                          E-mail: saurav.[protected]@gmail.com
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Kindly refund my amount it’s my humble request to you,

                          subject: lien amount inr 50, 000/- (fifty thousand only), please unfreeze the amount - Comment #3405954 - Image #0
                          Dear sir in this month two times 295rs debited from my accnt by any investment intermedi company even i dont know about this company .i blong to a lower class family my monthly income is very less so i dont want to join this company so please its my request sent my money into my accnt .thnks
                          Regards
                          Savita
                          Dear sir change date of birth correct date of birth 29/12/1979 Anjaneya yh
                          Dear Sir
                          Amazon successfully refunded Rs. 4509 on 24/03/2019 in my account. Refund Reference No is 199311, but till now it is not displayed in my account. Called to customer care but they denied to solve the problem.
                          Kindly resolve it.
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                            shahidullanam
                            from Vijayawada, Andhra Pradesh
                            Apr 13, 2019
                            Resolved
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                            Resolved

                            Dear sir,

                            I had applied for a irctc sbi platinum card, then after called from customer care, i check application status in online, there mention that,

                            "we regret to inform you that your sbi card application could not be
                            Processed since it does not meet our policy. We thank you for your
                            Time."

                            I have given all the documents. Please tell me what are the reasons for rejecting my application. And how to apply again.

                            My application number :[protected]

                            Thanks regard,

                            Muhammed shahid t,
                            S/o abdul majeed
                            May 15, 2019
                            Complaint marked as Resolved 
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 14, 2019
                            State Bank of India [SBI] Customer Care's response
                            Dear shahidullanam, We thank you for showing interest in SBI Card. Unfortunately, we regret to inform you that we are unable to issue a credit card to you as the details furnished do not meet the policies set forth for issuance of credit card.
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                              Lson
                              from Mumbai, Maharashtra
                              Apr 13, 2019
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                              Address: UTTERSOO, Anantnag, Jammu and Kashmir, 192201

                              I am user of sbi internet banking and i have registered my personal jio mobile phone for getting high security password in the bank branch almost two years ago around, till now i never got any otp through that mobile number. I have complained in my nearest branch two times but couldn't help to fix the odd, now i hope you will provide any source to fix my otp issue
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                Fariyad500
                                from Mumbai, Maharashtra
                                Apr 13, 2019
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                                aadhaar linking status is inactive in npci mapper

                                Dear sir/madam
                                My self fariyad ahmad s/o aftab alam.
                                I have a savings account in sbi bank
                                My savings account no is [protected]
                                Ifsc code is sbin0001238
                                My aadhaar no is[protected]
                                I have linked my aadhaar card to my sbi savings account and sbi bank activated
                                Aadhaar link staus. Then i have checked bank linking status in npci mapper.
                                They have not show my sbi linking status.
                                Npci...
                                +1 photos
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                                nazir.
                                from Mumbai, Maharashtra
                                Apr 13, 2019
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                                Address: Shabad, Bankhana, Bareilly, Uttar Pradesh, 243003

                                Dear sir
                                I nazir khan s/o ikrar khan having account in bareilly college bareilly.
                                Account no. [protected]
                                On dated 13/04/2019 from union tyres association (Axis bank) khorapeer bareilly
                                I used my atm carf for withdrawal of inr 1500. I did not receive money from atm then i try again bt i have deducted money in my account which was not recieved by me bt after sometime i took mini statement it is shown that 1500 has been withdrawaled.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  KAUSHIK Karforma
                                  from Mumbai, Maharashtra
                                  Apr 13, 2019
                                  Resolved
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                                  Resolved

                                  Address: Indira pally, Bardhaman, West Bengal, 713130

                                  Cancellation of membership
                                  My card protection membership number is ia6689551 which is activated on 10th apr, 2019. This was happened without my knowledge and with misleading. On 11th apr, 2019 they deducted 1699 from my account. I called cpp customer care to deactivate immediately. After that he deactivate that. Please return my whole 1699 as refund to my credit card account with card number ××××××××××××1566 as soon as possible.
                                  May 31, 2019
                                  Complaint marked as Resolved 
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  This communication is with reference to our discussion on 13/04/2019 for your membership IA6689551.

                                  We hope that your query related to CPP has been successfully resolved. Please feel free to contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                                  Assuring you of our best services at all times.

                                  Regards,
                                  CPP Team
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                                    T
                                    Tnew
                                    from Delhi, Delhi
                                    Apr 13, 2019
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                                    I tried to withdraw rs 5000 from my icici bank account through a sbi atm. After i had given the pin and amount and when it started processing, the atm power went off and i did not receive any money. But when i checked my balance, 5000 rupees was deducted. I made a complaint to icici and they said it would be refunded in 7 days. The 7 day time period got over on april 12, 2019. I still have not received my money back. Icici says the sbi has not responded to their request of refund.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      Chandra Shekhar Sahni
                                      from Noida, Uttar Pradesh
                                      Apr 13, 2019
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                                      Address: Jawahar Nagar, Gurgaon, Haryana, 122001

                                      This is regarding payment done on dated (11-apr-2019) i was doing payment of around 1 lakh 4 thousand rupees (Rs. 104142/-) for bike (Bajaj avenger 220 cruise abs) through paytm using debit card but payment was failed and my account is debited with the name of othpg paytm with rs. 50000 (Fifty thousand) without any message. Eagerly waiting to hear from you. Please give me a solution, i have compliant to my bank and to paytm but they have not gave me any satisfactory answer so i request please provide me a solution.
                                      Transaction detail is attached.
                                      +1 photos
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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