| Address: Nagpur, Maharashtra, 440024 |
Sir,
I have been using my SBI Credit Card No [protected], which is, at present in a blocked state and unused since last 2 years. There was an overdue of more than 35000, I have, regularly been paying the best of amount available with me, and I am still surprised how the amount is increasing, inspite of my regular payment.
Anyway, the situation is that, at this moment, I have no job and also there is insufficient fund available in my bank a/c. The person from your Nagpur Collection Agency is regularly calling me in a threatening way and saying - do whatever you want, but pay us the amount. We don't know whether you are on the job or off-job". The person also came at my residence and even call me on Sunday (which is I think not acceptable as per the RBI Guidelines), They came at my residence in my absence and create unnecessary scene in front of my wife and daughter.
This is absolutely irritating, unprofessional and unacceptable.
I even don't able to understand that I have almost paid 24, 000 /- in last one year, but still the outstanding amount does not decreased, but to extent of my surprise, it is being increasing day by day.
Please note that the Card is in permanent block status and not been in use since last 24 month, or even more than that.
SBI Credit Card or the concerned authorities should pay attention on the issue, particularly the abrupt behavior of your so called executive
May 2, 2019
Complaint marked as Resolved
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Mar 20, 2019
State Bank of India [SBI] Customer Care's response Dear Pandeyabhay, Thanks for sharing your details.We will get in touch with you soon to address your concern at the earliest. Although we would request you not to post your contact and card details publicly but mail us next time at [protected]@sbicard.com.
[protected]. Account holder Name Sureshbhai Bhikhabhai Ulava.