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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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R
rajiv kumar shukla
from Delhi, Delhi
Dec 14, 2018
Resolved
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Address: 110010

Sir,
I am rajiv kumar shukla. I live in 329/01, cvd line, vikram batra vihar, sadar bazar, delhi cantt, new delhi, delhi. My sbi credit card last ending no.3320 and gmail id is [protected]@gmail.com. My registered mobile number is [protected]. My sbi credit card is already closed. I need my sbi credit card's no due certificate. I know my card's last ending no. Only
Jan 19, 2019
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2018
State Bank of India [SBI] Customer Care's response
Dear Rajiv Kumar Shukla, Apologies for the inconvenience caused. We will get in touch with you soon to address your concern at the earliest. Although we would request you not to post your contact and card details publicly but mail us next time at [protected]@sbicard.com.
Verified Support
Dec 18, 2018
State Bank of India [SBI] Customer Care's response
We have been trying to contact you, but were unable to connect - in spite of repeated attempts. Please call The SBI Card helpline on <local std code> 39 02 02 02, or mail us at [protected]@sbicard.com for assistance.
Sir,
I am joysankar chakraborty . I live in CIS[censored]NIT RSP Rourkela, Bisra chowk Dist- Sundargarh Pin- 769001 Orisha . My sbi credit card no. [protected] and my gmail id is [protected]@gmail.com. My registered mobile number is [protected]. I pay my sbi credit card due amount 7803 Rupees on 21/05/2021 already . And now my sbi cradit card was closed. So I need my sbi credit card's No due's certificate within 24 hours on my registered mail Id . This certificate is verry urjent for sbi loan regarding. So pls... help me
Sir,
I am Jitendra patil from Ahmadabad- gujarat, My sbi credit card last ending no.4942and my mail idsi (protected) My registered mobile number is [protected]. My sbi credit card is already closed. I need my sbi credit card's no due certificate. I know my card's last ending no. Only
Sir,
I am Aneepa from Tamilnadu- KRISHNAGIRI My sbi credit card last ending no.6676 and my mail idsi (protected) My registered mobile number is [protected]. My sbi credit card is already closed. I need my sbi credit card's no due certificate. I know my card's last ending no. Only
Reference number[protected]
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    Pratiksha Pole
    from Bengaluru, Karnataka
    Dec 14, 2018
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    Address: Bangalore, Karnataka, 560094
    Website: Amazon.in

    Hello sir, i placed an order from amazon in the month of september. It came as broken and i had it returned. They said they would send me a refund of the same as soon as possible. The refund amount is rs.475. It's been almost 3 months now and i still haven't got my refund. Following is a picture attached with the details of the order. Hope you will look into this matter and revert back as soon as possible.
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      Chittaranjan Kumar Gupta
      from Brahmapur, Odisha
      Dec 14, 2018
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      I received an amount of 2000 successfully via upi transaction but after that the bank has reversed the transaction without my consent. Though reversed the money was not credited in the sender's account. Transaction was done through paytm. L contacted the bank they blame paytm for the trouble, and paytm blames sbi for this. The receiver's bank which is pnb shows no interest towards this. Please help me resolve this issue as soon as possible.
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        M
        Manga Raju
        from Hyderabad, Telangana
        Dec 14, 2018
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        Address: Hyderabad, Andhra Pradesh, 502032

        Sir,
        I used sbi credit card till december 2017, the card number is [protected],
        On 2nd january 2018 my card was misused (Online fraud) on the name of shoppaytm paytm
        Mumbai, i did not use onetime pass ward at that time and 4 transactions each rs5000/- have
        Been done in a mint, i got message rs 20, 000 was spend from my card, i looked into my online
        Account found rs2000/- was spend, before transactions my outstanding was around rs 42000/-, after transactions outstanding was rs 62000/-, the maximum limit of card was only rs57000/-, the sbi team allowed to draw more than limit.
        I gave complaint to customer care, explained about fraud and requested to block
        The card, they accepted they told they would solve this problem in two months, and they asked
        To release new card, i told to release new card after solving the problem but they released
        New card new card number is [protected], but i could not use new card till now.
        I gave complaint to customer service on email [protected]@sbicard.com. I waited for
        Two months, again forward the complaint, but they are generating the bill on total
        Amount rs62000/- on the new card number, i paid rs 9500/- on 24th jan 2018, rs 5000/- on
        20th feb 2018, i stopped paying because of no reply. On 3rd march they sent reply that used
        Onetime pass ward and to pay money, i asked them it is not possible to use 4 transitions in mint
        And how did they allow more than limit, and i asked merchant details, they could not give
        Replay. I gave online police complaint on that fraud. And on february 7th they debited rs1649/-
        On the name of cpp assistance without my permission after asking they credit the amount on
        14th.
        On their discussing and to clear my previous outstanding and to settle this problem i paid
        Rs10020/- on june, and rs3200/- on 13th aug.
        Again i stopped paying, on the month of october they called to settlement, they accepted
        For rs22000, according that i paid rs10300/- and to pay remaining i asked settlement
        Letter. At that time total outstanding was around rs62000/- they are adding huge rate of
        Interest, annual fee charges, late fee, over limit fee, these are all including around rs8%,
        Means the rate of interest is around rs10 per month, and they are adding interest on
        Continuous rate system.
        After some days they are asking to pay total money, and they told they have
        Evaluated my complaint related to settlement. Till now i have paid rs38000/- from my
        Outstanding
        But they are asking to pay total outstanding.
        I have some documents, verbal records.
        They are harassing me to pay that money.
        So please solve my problem.

        Thanks
        Mangaraju n
        [protected]
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          T
          tanvi tanvi
          Dec 15, 2018
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          Address: Champawat, Uttarakhand, 246764

          Sir mene atm machine se paiise nikal raha tha 1000 rupees atm machine se paiise nahi nikle mere account 1000 rupees kat gaye atm machine tanakpur uttrakhand se nikal raha tha merea account number [protected] or mera registered mobile number [protected] he me aaj 14/12/2018 ko paise nikal raha tha sir please solution my problem sir please refund my money my account
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            Lovina Tanna
            from Mumbai, Maharashtra
            Dec 14, 2018
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            Address: Mumbai City, Maharashtra, 400016

            The branch manager mr. Wagh mahim west branch is not releasing the payment to the nominee against fd and sb account. After making us do all the formalities and promising the cheque today he is saying he will not close the sb account neither will he make the partial payment.

            He had to visit branch twice but never a proper reply was given. He is a senior citizen and is getting tortured to release of his own money. Will the bank take the responsibility if god forbid anything happens due to the tension and torture done by the bank?
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              R
              Ricky Sahil
              from Jamshedpur, Jharkhand
              Dec 14, 2018
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              Address: Bokaro, Jharkhand, 827013

              Sir, i am a account holder of state bank of india till 6-7 years.. I went for cash withdrawal from sbi atm, bt it was closed so i move to canara bank atm for withdrawal.. When i was about to withdrawn money that time sudden power off of canara bank atm.. I didn't get my cash of rs. 9000/.. After that i registered complaint on sbi costomer care.. They told that it will be resolve in 7 working days.. But today its 37 days but i didn't get my cash.. I am paying interest of rs. 9000/.. I went to sbi branch.. They told us all the time that we are going to ping canara bank.. Bt i didn't get any response.. Details are mentioned below..
              Account no-[protected]
              Account holder-mrs sharda devi
              Registered mob no-[protected]
              Complaint no-at[protected][[protected]]
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                C
                Christopher Selva
                from Coimbatore, Tamil Nadu
                Dec 14, 2018
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                Address: 626130

                Respected team,
                My name is christopher and my wife having sbi savings account in trichy karumandapam branch. Now we are at sivakasi bcas of my transferred and i'm working in corporate. Once in two or three years this could happened. Now i have approached sivakasi sbi branch for address change they are ask to goto home branch and do the address change. This is not fair not feasible to customers every time. Now a days we are talking about digitalization. So pls take this as serious concern and provide the good solution as better as customer point. My contact no is [protected]. I hope u take my concern and revert back with positive reply.

                Regards
                Christopher s
                Kitto. [protected]@gmail.com
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  ramases6
                  from Mysore, Karnataka
                  Dec 14, 2018
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                  Address: Mumbai City, Maharashtra, 400049

                  Sir,
                  Am copy pasting mail i had sent to mr. Muralidhar, cppc, navi mumbai after unsuccessfully trying to get the info from ms monisha biswas or mr. Muralidhar from cppc, navi mumbai. Repeated attempts to resolve the issue through sbi, juhu tara road branch, mr, suyash kumar have yielded no result. “good morning mr. Muralidhar, i am wg. Cdr. Ramesh iaf (Retd).
                  Holder of sbi savings bank ac no [protected] at sbi juhu tara rd branch.
                  Arrears in pension credited to my account on 12 nov 18. My branch does not have the working sheet and have not been able to get it for me for nearly three weeks. Wonder if you can help? My service number in the iaf is 11653, regards, ramesh”
                  Requesting intervention and resolution please. Warm regards,
                  Wg. Cdr. R. Ramesh (Retd) iaf
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    A
                    Abhirocks36
                    from Siliguri, West Bengal
                    Dec 14, 2018
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                    Address: 829122

                    My name is abhijeet kumar mandal, i have an ongoing car loan at state bank of india, marar branch, ifsc - sbin0016008, loan acc no -[protected] for rs 4, 42, 000.00 for which i am paying an emi of rs 7111.00 regularly on 20th of every month starting from 20th july 2018,
                    I have never missed payment of any instalment and i am always maintaining sufficient balance on my saving account for payment of my emi instalments.
                    On 11.12.2018 i got a call from one of the staff of sbi marar, he said me to submit the copy of my rc (Certificate of registration) to the branch as an audit is going.
                    On 13.12.2018 i visited sbi marar to submit the copy of rc where i was told by the branch manager that my loan account is irregular by rs 16000 (Approx), i got shocked to hear that because i was paying every instalments on time. So i told the branch manager that if i am paying every instalments on time then how is my account irregular, for which he said that since my rc copy is not submitted so i am charged a fine of rs 2950 every month.
                    I told the manager that my rc was issued in july and i have not been informed by anyone to submit it, i was informed to submit it on 11.12.2018 from the bank when they had to go through an audit.
                    I insisted him to revert back the charges for which he said he cant do anything regarding and i have to pay the irregular amount.
                    I had rs 7117 in my saving account maintained as on 13.12.2018 for the upcoming emi on 20th december and rs 7000.00 was debited from my saving account on 13.12.2018 to adjust the irregular amount.
                    The summary of charges are as such
                    30th june – part period interest – rs2631.00
                    31th july – interest - rs 3398.00
                    31st august – interest rs 3369.00
                    30th september – interest rs3234.00
                    5th november - rc copy non submission - rs 2950.00
                    5th december – rc copy non submission – rs 2950.00

                    Sir
                    I have paid all my emis and have always maintained sufficient balance in my saving account every month to pay the emi, if i have to submit the rc copy then information should have been provided me in the month of july 2018 but the bank informed me in december when its their time for audit.
                    It is a scam going on.
                    Since i have calculated salary and calculated budget for all my expenditure so this activity from the branch is not less than “ extortion”
                    Since i have paid all my emis on time so i request you to fix the irregular balance and revert back the charges.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      silvie
                      from Noida, Uttar Pradesh
                      Dec 14, 2018
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                      I would like to raise complaint against an employee neha working for legal department. As per her commitment confrmd accnt to be settled at 55k if pay 7k. So i paid 7k next day and till now i am waiting fr her call n msg. She has blocked me. Still i am waiting to. Pay 48000. I have marked mail to nodal officer still did not got any responce. Every time i get different nodal officer everytime i shoot a mail.
                      Now ms nisha and sumit both from sbi department came home to harass me said if i don't pay it will be forwarded to recovery department who have other means to take out money from you. I am ready to. Pay 48k not more than that
                      Private banks are not partial with thier customers.. For them everyone is equal excpt for priorities. But govt. Bank i dont have words to say.. Rules changes for rich people and middle class people..
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Dec 17, 2018
                      Updated by silvie
                      Again I was fooled again by another employee Payal have all call recording and whats app message. Promised to send me letter through email .. but now ignoring my call.
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                        V
                        Vishwas shakti Tiwari
                        from Sambalpur, Odisha
                        Dec 14, 2018
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                        Address: Hazaribagh, Jharkhand, 825301

                        Recently i have transferred my a/c from sbi hazaribagh main branch (0090) to sbi, hinoo ranchi (030527) branch, but my cif code is not been transferred, (I don't understand why they are not transfering cif), so i am not able use internet banking and atm card services and properly operate my account. I have sent e-mails to (0090) and complained to sbi portal also ([protected]) several times but nothing happened. Please look into my request seriously. This not funny at all.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          V
                          Vaskar Tajpuriya
                          from New Delhi, Delhi
                          Dec 14, 2018
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                          Address: 110092
                          Website: [email protected]

                          Dear sir/madam,
                          On friday, 7th december, 2018 i withdrawn money of rs 9000/- by nepal civil bank's atm from sbi atm no.16534227 in budh marg main road, mandawali delhi -110092 at 18:33 pm but transaction failed and money is deducted from my account due to server problem but yet that money is not refunded. So i humbly request to sbi bank to solve my problem as soon as possible.

                          Name:- shiba raj karki
                          Contact no:- [protected]
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                            Suvankar Chakrabarty
                            from Kolkata, West Bengal
                            Dec 14, 2018
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                            Address: Kolkata, West Bengal, 700026
                            Website: SBI

                            Please try to my money back. I transferred it for an urgent basis as my sister need that. Its has been almost 15days crossed. I
                            Really don't when i return my bank account.
                            As you see last 29th of november 2018 i was a transaction through bhim app upi but it was failure due to unable reason. The money deducted from my account but could not transfer. Requesting you kindly refund my amount as soon ass possible.

                            I was going to my local sbi branch again and again but they said it will be solve through by online complain. I just fed up for all those things.

                            Looking forward this mail would help me for recovery my amount.
                            In earlier i have bitter experience with sbi also i hope in this time i will recover my amount.
                            Looking forward your support.

                            Thank you.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Dec 16, 2018
                            Updated by Suvankar Chakrabarty
                            Still not received my money back
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                              R
                              Rajkumarpretham
                              from Hyderabad, Telangana
                              Dec 14, 2018
                              Resolved
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh, 500043
                              Website: www.sbicard.com

                              Hi,

                              This is rajkumar, this is regarding my sbi bank credit card bill payment. My credit card number is [protected]

                              My father is in hospital suffering from kidney disease and many other diabetic complications, i had spend so much money for his hospitalization and mean while i lost job, in this scenario i failed to do the credit card payments,

                              Now with not having any job i am not in a stage to pay the outstanding but we do want to settle this in a fair manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

                              I can able to give 25% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 5 business days. More than 25% is not affordable for me in the present situation.

                              I am ready to settle this as soon as i get the confirmation from your side, please send me the settlement letter

                              Appreciate your quick response and please help,

                              Please reach out on email: raj. [protected]@gmail.com
                              Phone: [protected]

                              Regards,

                              Rajkmar
                              Jan 29, 2019
                              Complaint marked as Resolved 
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 17, 2018
                              State Bank of India [SBI] Customer Care's response
                              Dear Rajkumar Pretham, Apologies for the inconvenience caused. We will get in touch with you soon to address your concern at the earliest. Although we would request you not to post your contact and card details publicly but mail us next time at [protected]@sbicard.com.
                              Verified Support
                              Dec 18, 2018
                              State Bank of India [SBI] Customer Care's response
                              We have been trying to contact you, but were unable to connect - in spite of repeated attempts. Please call The SBI Card helpline on <local std code> 39 02 02 02, or mail us at [protected]@sbicard.com for assistance.
                              Dec 20, 2018
                              Updated by Rajkumarpretham
                              I sent an email to [protected]@sbicard.com I request you to please review and do the needful, Thank you
                              Verified Support
                              Dec 24, 2018
                              State Bank of India [SBI] Customer Care's response
                              Dear Raj Kumar Pretham, We acknowledge your post and will revert you on your mail Id.
                              Jan 02, 2019
                              Updated by Rajkumarpretham
                              Hi,

                              I did not received any response yet, I request you to please settle the issue as soon as possible, please,

                              Thank you,
                              Jan 04, 2019
                              Updated by Rajkumarpretham
                              Hi,

                              I did not received any response yet, I request you to please settle the issue as soon as possible, please,

                              Thank you,
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                                Ankur1108
                                from Bengaluru, Karnataka
                                Dec 14, 2018
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                                My problem is regarding the payment issue in clash of clans game.. I made the payment for the gems pack of 399rs.. The payment was successful from my side nd my money was deducted from my account and i didnt get any gems then i message to the help nd support of clash of clan they said there is no current payment detail shown here... So i request you to solve this issue asap please... I need my money back or gems... Thanksss
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                                  mehrunnisa chaudhary
                                  from Mumbai, Maharashtra
                                  Dec 14, 2018
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                                  Respected sir/mam,
                                  I would like to inform you that on 13th december 2018 there was 2 unauthorized transaction were done from sbi debit card.
                                  All the 2 transaction were done on www yes bank in. These details are as per the massage which i have received for the transaction. Two transaction are of rs.4971.1st transaction i'd[protected], and 2nd transaction i'd was[protected].
                                  I have also blocked debit card whose number is [protected].
                                  I would request you to please look into the matter and reverse all the unauthorized transaction in my sbi account asap.

                                  Regards,
                                  Hadisunnisa imam ali choudhary
                                  Account no.[protected]
                                  Registered mobile no.[protected]
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    prasanth jm
                                    from Tumkur, Karnataka
                                    Dec 13, 2018
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                                    Address: Tumkur, Karnataka, 572101

                                    Sir
                                    I prashant jm having an a/c in the sbi batawadi branch tumakuru karnataka a/c no ([protected]) when i tried to withdraw rs 5000 from my a/c [[protected]] on 7th december around 6.45 to 7.00pm pm from the karnataka bank atm at near sit that i could not received any money from the atm.
                                    But when i checked the balance was deducted from my a/c.

                                    So iam requesting you to take necessary action
                                    My mobile no. [[protected]]
                                    Thanks

                                    Yours obediently
                                    Prashanth jm
                                    Tumkur karnataka 572104
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      Sandipshirtode
                                      from Pune, Maharashtra
                                      Dec 13, 2018
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                                      Address: Pune, Maharashtra, 411023

                                      On 11 nov 18, i have made a atm withdrawal of rs 4000/-. My account [protected]debited but amount was not received. So made. Atm withdrawal of rs 2000/- from nearby bank of india atm which was successful transaction.

                                      But when i check my account summary there were following transactions seen in my account :-

                                      Atm withdrawal - 4000/-
                                      Reverse atm withdrawal - rs 4000/-
                                      Cash wdl - rs 4000/-

                                      The last transaction was not done by me but the amount was debited from my account.

                                      I have submitted written complaint and also send a mail to my sbi, nda khadakwasla branch but neither my money nor any reply was received by me.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        Surpalsinh Zala
                                        from Vadodara, Gujarat
                                        Dec 13, 2018
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                                        Resolved

                                        Address: Gandhinagar, Gujarat
                                        Website: Www.sbi.co.in

                                        Dear sir/medam,

                                        An amount worth Rs.10, 616/- has been deducted from my SBI account without my concert and without otp

                                        Thank you for using your SBI Debit Card xxxxxxxxfor a purchase worth Rs680.0 on POS [protected] at GOOGLE *Bigo txn#[protected].

                                        Thank you for using your SBI Debit Card xxx xxx for a purchase worth Rs680.0 on POS [protected] at GOOGLE *Bigo txn#[protected]

                                        Thank you for using your SBI Debit Card xxxxxxx for a purchase worth Rs680.0 on POS [protected] at GOOGLE *Bigo txn#[protected].

                                        Thank you for using your SBI Debit Card xxxxxxx for a purchase worth Rs680.0 on POS [protected] at GOOGLE *Bigo txn#[protected].

                                        Thank you for using your SBI Debit Card xxxxxx for a purchase worth Rs680.0 on POS [protected] at GOOGLE *Bigo txn#[protected]

                                        Thank you for using your SBI Debit Card xxxxxx for a purchase worth Rs680.0 on POS [protected] at GOOGLE *Bigo txn#[protected].

                                        Thank you for using your SBI DebitCardxxxxxx for a purchase worth Rs680.0 on POS [protected] at GOOGLE *Bigo txn#[protected]

                                        Thank you for using your SBI Debit Card xxxxx for a purchase worth Rs680.0 on POS [protected] at GOOGLE *Bigo txn#[protected].

                                        Thank you for using your SBI Debit Card xxxxxxx for a purchase worth Rs680.0 on POS [protected] at GOOGLE *Bigo txn#[protected].

                                        Thank you for using your SBI Debit Card xxxxxx for a purchase worth Rs97.0 on POS [protected] at GOOGLE *Bigo txn#[protected].

                                        Thank you for using your SBI Debit Card xxxxxxxx for a purchase worth Rs222.33 on POS [protected] at WWW*PHONEINDIA.COM txn#[protected].

                                        Thank you for using your SBI Debit Card xxxxx for a purchase worth Rs97.0 on POS [protected] at GOOGLE *Bigo txn#[protected]

                                        Thank you for using your SBI Debit Card xxxxxx for a purchase worth Rs680.0 on POS [protected] at GOOGLE *Bigo txn#[protected].

                                        Thank you for using your SBI Debit Card xxxxxx for a purchase worth Rs680.0 on POS [protected] at GOOGLE *Bigo txn#[protected].

                                        Thank you for using your SBI Debit Card xxxxxx for a purchase worth Rs680.0 on POS [protected] at GOOGLE *Bigo txn#[protected].

                                        Thank you for using your SBI Debit Card xxxxxxfor a purchase worth Rs680.0 on POS [protected] at GOOGLE *Bigo txn#[protected]

                                        Thank you for using your SBI Debit Card 478XX8941 for a purchase worth Rs50.0 on POS [protected] at GOOGLE *SERVICES txn#[protected].

                                        Thank you for using your SBI Debit Card 478XX8941 for a purchase worth Rs680.0 on POS [protected] at GOOGLE *Bigo txn#[protected]

                                        Thank you for using your SBI Debit Card 478XX8941 for a purchase worth Rs680.0 on POS [protected] at GOOGLE *Bigo txn#[protected]

                                        Kindly tell me the procedure to get reimbursed the amount deducted

                                        Regards
                                        ZALA SURPALSINH R.
                                        Dec 16, 2018
                                        Complaint marked as Resolved 
                                        [email protected] Mo-8980332808
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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