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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 23, 2025
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J
jawedkhan23
from Jabalpur, Madhya Pradesh
Dec 12, 2018
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humiliating behaviour of sbi lady staff

Dear sir,
I am an existing sbi bank consumer and also home loan account in sbi main branch Jabalpur.
On 12/12/2018 around 4.25pm I went to Sbi main branch SME loan department to enquire about sme loan for business, but without understanding my quary Miss PRIYANKA PETHE the lady Executive humiliated me and refused me to give any information and also alleged me as defaulter without know my background and I felt humiliated and...
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Dr.Prakruti Dash
from Delhi, Delhi
Dec 12, 2018
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Address: Khordha, Odisha, 751014

To,
The Chief Branch Manager
State Bank Of India
Main Branch

Subject: Charge dispute "Refund never processed"

Dear sir

A refund of Rs.4998/- rupees was successfully processed on 23 November 2018 to my account by AMAZON. This amount should have been credited to my SBI account by now, but i have not received the refund till now.

I have called the State Bank of India customer service and also contacted the home branch of State Bank of India physically with all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    V
    Vikash Goenka
    from Lalgudi, Tamil Nadu
    Dec 12, 2018
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    Address: 734005

    Sir, its regarding closure of loan od account. I hv a savings account in SF road branch siliguri, W.B branch code 04789. I was sanctioned Rs 40000/- loan through internet banking. Presently i have cleared the outstanding loan amount and requested the branch for closure of the loan account through Mail as i am a defence employee and posted out of siliguri. I have sent the mail on sbi.[protected]@sbi.co.in on 29 Nov and 05 Dec 18 but till now bank has not responded to the mail and not close my OD loan account, my friend also visited the branch and shared the details with the bank person but still no response. Bank phone is also not responding.plz look into the matter,
    yours faithfully
    Vikash Goenka
    [protected]
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      S
      Shubham Hengde
      from Ahmedabad, Gujarat
      Dec 12, 2018
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      Address: Banaskantha, Gujarat, 385565
      Website: www.amazon.in

      The refund amount deposited by Amazon is not deposited in my account ... when I purchased the item the UPI was paid in Amazon.

      But till today, my account has not deposited the amount of rewards

      My Account Detail :-

      Mudabhai Devjibhai Hengda
      State Bank Of India
      Account Number :- [protected]
      IFSC CODE :- SBIN0004635
      +2 photos
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        R
        Rinshi
        from Kuchaiburi, Odisha
        Dec 12, 2018
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        I have returned a product which i ordered from flipkart. But i didn't get the refund related to that order. Flipkart customer care said that they had completed their refund procedure and this issue is about the bank. Moreover they gave me a bank reference no. Regarding that order and said talk to bank customer care. I talked to the bank customer care many times but i didn't get any result. Please help me out regarding this issue as soon as possible. It's already been 15 days. I am attaching here the reference no. Which flipkart has been provided to me.
        +1 photos
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          M
          Murali Krishna Reddy Gandra
          from Delhi, Delhi
          Dec 12, 2018
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          I have done a transaction with sbi debit card on[protected] worth 1713 rupees on pos [protected] at india post txn#274947. The money got debited from my account but it didn't received by the postal life insurance site https://pli.indiapost.gov.in. my account number 2013*01. My contact [protected]. Please resolve this issue immediately and credit that amount as early as possible.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            R
            rahul2005
            Dec 12, 2018
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            Hi team,

            This is regarding pension account clearance (Recover extra amount credited from pension processing centre) for deceased person:
            A/c details:
            A/c holder name : lt. Omkar singh
            A/c no. : [protected]
            Cin : [protected]
            Ifsc code : sbin0007619
            Branch : sbi fazalpur, meerut.

            I have submitted application in sbi branch (Fazalpur meerut) regarding clearing account for further processing, but no response from their side.
            Sbi bank employee says it is not being processed from pension processing centre.

            Could you please help me here?
            My contact details: +91-[protected]
            Name : rahul (Son of deceased person)
            +1 photos
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              H
              H Nath
              from Dhule, Maharashtra
              Dec 12, 2018
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              Address: 411031
              Website: gmail

              I have submitted requisition form at my nearest sbi branch requesting issue of subsequent atm debit card by second week of november 2018. My existing atm debit card automatically blocked due to old version. There is no new version chip. I have resubmit requesting form at my nearest sbi bank on 05 dec 2018. But still not getting any message regarding this atm card. I have facing too much difficulties for drawing / withdrawal of money from atm. Request for dispatching atm card as early as possible so that i can tackle my financial problems. Thanks.
              Yours sincerely
              Hareswar nath.
              Dt 12 dec 2018
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                S
                Suraj1971
                from Kanpur, Uttar Pradesh
                Dec 12, 2018
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                Address: Gorakhpur, Uttar Pradesh, 273212
                Website: www.sbi.com

                सादर नमस्कार,
                मान्यवर निवेदन है कि प्रार्थी जयप्रकाश पुत्र श्रीबिन्ध्याचल निवासी ग्राम - भदरखी, पोस्ट - पचौरी, जिला - गोरखपुर का स्थायी निवासी है। प्रार्थी भारतीय स्टेट बैंक - सहजनवाँ से गोल्ड बाण्ड (2016)में खरीद रखा है तथा कुछ बिषम परिस्थितियों के कारण उस पर लोन लेना चाह है। बैंक के मैनेजर रोहित अरोड़ा ( मो.न. [protected]) और फील्ड आफिसर फै़जान (मो.न. [protected]) चार महीने से मुझे दौड़ा कर कर परेशान कर रहे हैं।मुझसे 15 दिन पहले ऋणपत्र पर हस्ताक्षर तथा निकासी फार्म पर भी हस्ताक्षर करा लिए लेकिन अभी तक भुगतान नहीं किया गया।
                आप श्रीमान से अनुरोध है कि दोनो लापरवाह एवं गैरजिम्मेदार कर्मचारियो़ के साथ उचित कार्यवाही करें।
                धन्यबाद
                प्रार्थीः- जयप्रकाश
                मो.न.[protected], [protected]
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Dec 12, 2018
                Updated by Suraj1971
                सादर नमस्कार,
                मान्यवर निवेदन है कि प्रार्थी जयप्रकाश पुत्र श्रीबिन्ध्याचल निवासी ग्राम - भदरखी, पोस्ट - पचौरी, जिला - गोरखपुर का स्थायी निवासी है। प्रार्थी भारतीय स्टेट बैंक - सहजनवाँ से गोल्ड बाण्ड (2016)में खरीद रखा है तथा कुछ बिषम परिस्थितियों के कारण उस पर लोन लेना चाह है। बैंक के मैनेजर रोहित अरोड़ा ( मो.न. [protected]) और फील्ड आफिसर फै़जान (मो.न. [protected]) चार महीने से मुझे दौड़ा कर कर परेशान कर रहे हैं।मुझसे 15 दिन पहले ऋणपत्र पर हस्ताक्षर तथा निकासी फार्म पर भी हस्ताक्षर करा लिए लेकिन अभी तक भुगतान नहीं किया गया।
                आप श्रीमान से अनुरोध है कि दोनो लापरवाह एवं गैरजिम्मेदार कर्मचारियो़ के साथ उचित कार्यवाही करें।
                धन्यबाद
                प्रार्थीः- जयप्रकाश
                मो.न.[protected], [protected]
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                  L
                  Lokesh Kumar Tungaria
                  from Suratgarh, Rajasthan
                  Dec 12, 2018
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                  Address: Bikaner, Rajasthan, 334001

                  I send to money to someone from google pay via transaction id cicagkcizknvvq on dated[protected], software show message payment attempt failed but amount of rs. 501 deducted from my account. Software also show a message amount deducted will be refund in 3-5 business days but amount not refund yet. I tried many times on custmor care to know about this payment but no one pick my phone.
                  +1 photos
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Dec 18, 2018
                  Updated by Lokesh Kumar Tungaria
                  Sir,

                  Earlier I have complaint regarding refund of amount deducted from my account but not sent to other party by Google pay. It is almost 20 days and still i am waiting for my money. 4 days earlier software shows refund may take up to 3 working days to be reflected in your account. Again i would like to inform you that still i did not receive my amount therefore you are requested to refund amount in my account as soon as possible.

                  Regards,
                  frustrated Customer
                  Lokesh Kumar

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                    A
                    Arungupta78
                    from Patiala, Punjab
                    Dec 12, 2018
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                    Address: Ludhiana, Punjab, 14100

                    Recently i went to a nearby sbi atm to withdraw some amount from my sbi account. But instead of money, i got a receipt saying :

                    Txn no 2684
                    Response code 078
                    Savings
                    Acxount stopped.

                    Even after visitng the fountain chowk branch, my problem was not solved. They are giving vague answer do this or that but not helping me properly.
                    +1 photos
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                      M
                      Mahanthi Parthu
                      from Hyderabad, Telangana
                      Dec 12, 2018
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                      I am mahanthi partha sarathi operating a sb account in beeramguda, hyderabad branch with account number: [protected]. It was around 16:30 p. M. I tried to make a deposit of 43, 000/- as on date 30.11.2018 (86*rs.500/- denomination) in cdm (Sbiit, banjara hills road number 12). I made the deposit with my atm card. As soon as the money went inside inserted and after a few seconds while the cash counting is taking place it displayed "time exceeded and contact nearest branch".

                      I was shocked and after a few seconds i made ' balance enquiry" but the amount did not get credited into my account. I immediately given complaint to the cash manager at sbi banjara hills road number 12,

                      From november 30th i am keep on following the branch but nobody is taking seriously on it

                      Atm/terminal id : s5nc[protected]
                      My atm card last digits : 9748

                      Account holder name : mahanthi partha sarathi

                      Account no : [protected]
                      Branch :beeram guda, hyderabad
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        G
                        Gururaja L
                        from Mumbai, Maharashtra
                        Dec 12, 2018
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                        Address: 577001

                        Dear sir/madam/team

                        Ppf application ref no: pf00900543

                        I am having account transaction in adb branch davanagere - branch code: sbmy0040176 - ac no.[protected]

                        Now i opened ppf a/c in the name of minor name

                        Plse do the needful for the opening of ppf a/c

                        As the documents are not accepting by the bank for account opening

                        M:[protected] - gururaja l

                        Do the needful
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Dec 12, 2018
                        Updated by Gururaja L
                        Dear sir/madam/team

                        PPF Application Ref No: PF00900543

                        I am having account transaction in ADB Branch Davanagere - Branch Code: SBMY0040176 - AC nO.[protected]

                        Now I Opened PPF A/c in the name of Minor Name

                        Plse do the needful for the Opening of PPF A/c

                        As the documents are not accepting by the bank for account opening

                        M:[protected] - Gururaja L

                        Do the needful
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                          S
                          Suvankar Chakrabarty
                          from Kolkata, West Bengal
                          Dec 12, 2018
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                          Address: Kolkata, West Bengal, 700026

                          Dear sir / madam,

                          As you see last 29th of november 2018 i had a transaction through bhim app but it was failure due to unable reason. The money i was sending to my sister for an urgent reason but it won't.

                          I was going to my branch again and again but they said it will solve through by online complain. I just fed up for all those things.
                          Looking forward this mail would help me for recovery my amount.
                          Kindly help me.
                          +1 photos
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                            Vive1956
                            from Delhi, Delhi
                            Dec 12, 2018
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                            Address: New Delhi, Delhi, 110044

                            I sent 1000 rupees to beneficiary through upi.

                            But he didn't received and amount debited

                            From my bank account. 5 day to go my

                            Amount not back to account.

                            When my money get the to my account.

                            When my problem resolved.

                            This is not good thing

                            Sbi customer not happy with this bank.

                            I am waiting for my money.

                            When my money back to me.

                            Upi reference i'd[protected]

                            My account number-[protected]

                            Mail id - [protected]@gmail.com

                            Mobile no - [protected]

                            Amount deduction date and time
                            4/11/2018,. 5:33 pm
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Dec 12, 2018
                            Updated by Vive1956
                            Sorry account number is mistakes wrong.
                            The right account no .[protected]
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                              W
                              Wasiyur
                              from Chennai, Tamil Nadu
                              Dec 12, 2018
                              Resolved
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                              Resolved

                              Address: 600026
                              Website: www.onlinesbi.com

                              Dear team,

                              I did a transaction from sbi online to know my cibil score. There is an option\service in sbi online known as "know your cibil score", i had availed the service on 14th nov 2018. I was charged an amount of rs.440 but i am deeply disappointed to inform you that my account was debited with the amount but the service was not provided to me, not the rs.440 which was charged was refunded.

                              I checked with sbi customer care but they are not providing any proper response. If they are charging an amount as service charge then the service should be given else the amount should be refunded, they are not doing either of it.

                              As i have now explained the issue. Kindly help me in getting my cibil report or refund the amount of rs.440.
                              +3 photos
                              Jan 7, 2019
                              Complaint marked as Resolved 
                              The CIBIL team has refunded the amount of Rs.440- Thank you Team
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                Pinak Debroy
                                from Lunglei, Mizoram
                                Dec 11, 2018
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                                Address: 788004

                                Dear Sir,
                                4 (four) No. of fraudulent Transactions by using my debit card aggregating Rs.49, 996/-
                                A/C No. [protected].with State Bank of India Silchar Branch. Name:- Shashwati Biswas.

                                I like to draw your kind attention to the fact that on 10/12/2018 at about 4-48 pm, I received 4/5 nos of SMS in my mobile no., sending OTP relating online purchases through various vendors by using my ATM debit card particulars. The amounts were Rs.19, 999/-, Rs.9, 999/-, Rs.9, 999/-, and Rs.9, 999/-. Having understood that these were fraudulent attempt by some fraudster, I immediately rushed to an ATM counter to check the balance. I found that the said amounts were already debited to my account. I therefore contacted the SBI helpline and have lodged the complaint about this and blocked the ATM card. The Complaint ticket No is [protected]. I further lodged FIR with Silchar Police station vide FIR no. 4205/18.
                                Under the circumstance, I request you to kindly initiate necessary investigation at your level best and recover the amount at the earliest.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  sathishkupparaj
                                  from Coimbatore, Tamil Nadu
                                  Dec 11, 2018
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                                  On 10th dec 2018 cash deposited in sbi atm deposit machine, amount rs 500 not credited, the time is by 10.30 pm so next day morning i written a letter and given complaint regarding that in same bank next door, there they told carelessely we check and tel, i asked when there they told whenever the machine got full then only we will tel u carelessely told, but money urgently need, so pls help me
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Sannyjk
                                    from Delhi, Delhi
                                    Dec 11, 2018
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                                    Address: Panipat, Haryana, 132113
                                    Website: Investment intermedi

                                    Dear team,

                                    Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.
                                    Thanks regards.
                                    Sandeep Kumar
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      Siyadevi
                                      from Badlapur, Maharashtra
                                      Dec 11, 2018
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                                      Address: Pune, Maharashtra, 411014

                                      Kharadi Magarpatta branch, staff as well as Assistant Manager behaves rudely with the bank customers, no information is given on any counter and there is no enquiry counter. This was my third time experience with this branch, nobody is ready to listen any problems of the consumer as if the bank doesn't need any customer, now l feel that customers has been headache for the staff.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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