Dear Sir,
4 (four) No. of fraudulent Transactions by using my debit card aggregating Rs.49, 996/-
A/C No. [protected].with State Bank of India Silchar Branch. Name:- Shashwati Biswas.
I like to draw your kind attention to the fact that on 10/12/2018 at about 4-48 pm, I received 4/5 nos of SMS in my mobile no., sending OTP relating online purchases through various vendors by using my ATM debit card particulars. The amounts were Rs.19, 999/-, Rs.9, 999/-, Rs.9, 999/-, and Rs.9, 999/-. Having understood that these were fraudulent attempt by some fraudster, I immediately rushed to an ATM counter to check the balance. I found that the said amounts were already debited to my account. I therefore contacted the SBI helpline and have lodged the complaint about this and blocked the ATM card. The Complaint ticket No is [protected]. I further lodged FIR with Silchar Police station vide FIR no. 4205/18.
Under the circumstance, I request you to kindly initiate necessary investigation at your level best and recover the amount at the earliest.
State Bank of India [SBI] customer support has been notified about the posted complaint.