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State Bank of India [SBI] Complaints & Reviews

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F
Frustrated_Custom3r
from Chennai, Tamil Nadu
Dec 23, 2018
Resolved
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Address: Kozhikode, Kerala, 673104
Website: www.indiapost.gov.in/_layouts/15/DOP.Portal.Tracking/TrackConsignment.aspx

I had placed a request for an sbi emv chip card as per rbi guidelines and got a notification that the card was dispatched on 12/12/2018 through speed post and it was supposed to be delivered within 7-8 business days. Even now (12/23/2018) when i try tracking my consignment on india post website or visit the post office, they dont have any details of the consignment.
As per rbi guidelines all non emv chip atm cards would be disabled by 12/31/2018. I am worried that i wont receive my card before that and would have to visit my bank for every cash withdrawal. Also with the card disabled i would not be able to perform any shopping using card and would have to reply on cash transactions.
Sbi customer service is appalling. They keep repeating the information that i already know and were not ready to take my complaint, even after i spoke to the floor supervisor :hari lal and floor manager arif. I was asked to wait for another 20 days, with no guarantee if i would even receive my card after giving it another month.

I would request you to look into this matter seriously as i am sure multiple customers are facing the same issue. A
Jan 11, 2019
Complaint marked as Resolved 
This issue has not been resolved. There was no follow up from sbi . I didnt get any help from the parent branch or sbi contact centre.I am getting a run around being passed from sbi customer care to parent branch.No calls or no email from sbi.I called sbi contact centre again and spoke to supervisor hari lal who informed he has raised a complaint but wont give a complaint number for reference. I was informed to wait for 2 days and if not to call gain or visit the home branch. He even refused to share his supervisors name or connect to his supervisor or arrange a call back. I need a resolution and due compensation for the hastle.
State Bank of India [SBI] customer support has been notified about the posted complaint.
Jan 04, 2019
Updated by Frustrated_Custom3r
I am yet to receive my new ATM card and I still cant track the shipment via India post website.I am getting no where.Please advice.
Jan 11, 2019
Updated by Frustrated_Custom3r
This issue has not been resolved. There was no follow up from sbi . I didnt get any help from the parent branch or sbi contact centre.I am getting a run around being passed from sbi customer care to parent branch.No calls or no email from sbi.I called sbi contact centre again and spoke to supervisor hari lal who informed he has raised a complaint but wont give a complaint number for reference. I was informed to wait for 2 days and if not to call gain or visit the home branch. He even refused to share his supervisors name or connect to his supervisor or arrange a call back.

I need a resolution and due compensation for the hastle.
issue not fixed
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    rajat jais
    from Avinashi, Tamil Nadu
    Dec 22, 2018
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    Dear sir

    A refund of 399 rupees was successfully processed on 27 sept 2018 to my account.
    This amount should have been credited to my sbi account by now, but i have not received the refund till now.
    I got refferr no by amazon 524678,
    My account no is [protected]
    Ifsc code sbin0007247

    I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

    I have confirmed with amazon and they have successfully processed the refund

    Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Amazon says refund is successful and gives a refrence id of 7 digits.. The bank staff say this is invalid.. How do i get my refund back then??
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      rajat jais
      from Avinashi, Tamil Nadu
      Dec 22, 2018
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      Dear sir

      A refund of 240 rupees was successfully processed on 17 oct 2018 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.
      My account no is [protected]
      Ifsc code sbin0007247

      I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken
      I have got reffer no by amazon 782260,

      I have confirmed with amazon and they have successfully processed the refund

      Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        sudhir ashu
        from Lucknow, Uttar Pradesh
        Dec 22, 2018
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        Dear sir,
        I installed a app named find now from google play store, they debit my money rs 50 without my permission,. I have saved my card detail at the same app and i m worry about that aap may make ay further traction from my card in future as i am disable to delete my card detail from the app.
        Plz help me sir!
        Thanx a lot
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        I do not know my account no. of my state bank of india account of konnagar, hooghly branch. i do not know my debit card no. also of this acoont of my konnagar branch, hooghly .please provide me these information
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          S
          Sunildahiya
          from New Delhi, Delhi
          Dec 22, 2018
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          I murti devi, my husband died in 2010. From last 08 years, i am chasing for family pension. At this point pcda, allahabad ask me to provide a “pda certificate mentioning the exact date, month and year of the payment of the pension made to the last pensioner indicating name of the pensioner and ppo no. "c/engr/840/1995" against which the payment of the pension was made” by the bank. My husband’s account was in state bank of india (Earlier state bank of patiala). Account details of my husband are given below:-

          Bank : state bank of india (Earlier state bank of patiala)
          A/c no. : [protected]
          State : haryana
          District : rohtak
          Branch : kheri sampla
          City : sampla
          Ifsc code : sbin0050102
          Branch code : 050102
          I also sent many letters to the bank on above mentioned subject but i didn't get any reply from them.
          Please provide the details, my family pension is hanging on these details.
          Mob. [protected]
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          I Had a fraud call from the following number. [protected]. This person asked my atm no., cvv, and one OTP which was sent by bank. He asked me these information by saying that my ATM card will be blocked shortly if you will not give those information. After this 4000 rs. Were deducted from my account.
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            S
            sksaddamali
            from Delhi, Delhi
            Dec 22, 2018
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            Address: Hoshiarpur, Punjab, 144208

            I am sk. Saddam ali. The atm card was issued by sbi, and after some days i got a message (Sbi debit card ending with 2418 dispatched on 31.10.2018 through speed post no. Event details for : ex[protected]in
            On 09.11.2018 when we have checked the status of speed post.
            It is showing that, card was returned to syscom corporation.
            Syscom corporation ltd. Mumbai.

            Please provide solution for this. Please resend the atm card to this address:-

            Name:- sk. Saddam ali
            Century plyboards (I) limited
            Village daulowal, hoshiarpur dasyua raod, p. O bhikhowal, dist. Hoshiarpur, punjab - 144208, india,
            Email : [protected]@yahoo.co.in
            Mob : +91 [protected]
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            On 06/12/2018 i send rs.950.00 to my account no.[protected] of purba sinthi, dumdum, kolkata-700030 branch to saon deb in his axis bank account no.[protected] through net bankin g via quick pay vide ref no.Imps[protected]moaaxeyem2. The money did not reached to his account.Inspite of several phone & email to customer care no action taken.
            I have submitted the documents for credit card
            But still nothing any communication from ur emp bhagshree I have almost 10 time call but she cut the my call and no communication

            Regards
            Azhar Shaikh
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              Pragya307
              from Ahmedabad, Gujarat
              Dec 22, 2018
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              Address: Ahmedabad, Gujarat, 380027

              We have three accounts in sbi, rto br, ahmedabad from our family.
              1. The contact number they gave us does not exist.
              2. They work from 11 am to 4 pm including a lunch break from 1:30 to 2:30. They are supposed to work from 10 am to 5 pm. Even during the so called 'working hours' they are doing their own thing, ignoring the customers.
              3. There is no organised system to cater to customers. Everything is hodge podge. No token system. They deal with customers in a crowded, random fashion. Not enough time to ask our questions and get information.
              4. Some of the staff is rude and gruff. Some staff is unresponsive and uncooperative. The manager is always, always busy with his computer and phone, ignoring the customers.
              5. The staff themselves does not know the right procedure and forms to do things. They give us wrong information.
              6. Their attitude when we come to them or ask questions is as if we are a nuisance and bothering them. They are not ready to help.
              7. 10 days ago, i went to the bank to make an fd. One employee was on holiday. I stood in front of his table thinking he was just away from desk and will be back soon. After 15 minutes someone told me he is absent. I went to another employee asking to open an fd. They did not know the right procedure, forms, etc. They even gave me wrong information about fd rates. Then left us waiting for 20 minutes. We went home thinking we will come the next day. We called asking when the employee who is on holiday will be back. They said after 10 days. I called the bank mobile number (Landline number does not work) today, they gruffly replied, the bank is closed today. Now i will have to go on monday. Wait even longer.
              8. I needed a new passbook. I went to the bank many times, the staff turned me down saying the machine is not working or we are out of passbooks or we are out of barcodes or computer is not working. Many months passed. Finally i went stood in line for 20 minutes, got my turn. They gave me a new passbook but their machine in the atm vestibule was not working so i asked them to update it. They did update it but kept chiding me for not regularly updating passbook as if it was my fault when they kept turning me down every time i came to the bank.
              9. The bank staff are very bad at using computers, typing and doing the most basic things on computers.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                Apurav Radhakrishna gupta
                from Pune, Maharashtra
                Dec 21, 2018
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                Address: Washim, Maharashtra, 444505

                Sir i have sbi home loan [protected] and my saving acc [protected] in washim maharastra. The branch gave 130000 lakh rs 24/03/2017. And i have already submit all documents two times accoring pmj scheme but at that time there is no pmj id or no money come from sbi branch. And sbi branch manager say i cant help you because i have no idea why money not found. And also said that at that time any customer have not got money and said gov finished all the fund which are allocated.

                But my friend got pmj scheme money with in three month in hdfc bank . I am attaching this documents. His loan apporved 1 sep 2108 and pmj scheme money found 1 dec 2018.

                Please solve this problem as early as possible.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Dec 21, 2018
                Updated by Apurav Radhakrishna gupta
                Sir please take an action

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                  ssschubby
                  from Pasighat, Arunachal Pradesh
                  Dec 21, 2018
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                  Address: Imphal East, Manipur, 795001

                  Sir,
                  On December 08, I received an sms from VK-SBIDGT that read as 'Your SBI Debit Card ending with xxxx dispatched on xxxxxxxx thru Speed Post N0. EBxxxxxxxxxIN. Please follow instructions on welcome letter to generate your PIN'. But, it is neither delivered nor can it be tracked. In repeated tracking attempts, sometimes it is displayed as 'Consignment details not found', sometimes as 'Please try again later, we are awaiting tracking info from the carrier' . Is that sms fraud ?

                  S. Subhaschandra Singh
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    K
                    kamal kumar Y
                    from Mahbubnagar, Telangana
                    Dec 21, 2018
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                    Address: 500020
                    Website: amount to refund

                    I y. Kamal kumar, having an account in sbi, new bhoiguda branch, hyderabad, telangana state, vide a/c no. [protected]. On 17 december 2018 at 0850am, i have recharged my reliance jio sim card vide no. [protected] through internet banking worth rs_449 (Four hundred and fourty nine rupees)., the amount deducted from my account and recharge did not occurred. I have saw for 3days, but did not happened anything and the amount deducted was also not credited in my account. Therefore, i humbly request you to verify the drawback and please credit (Repay) my balance rs_449 into my account, for which i am ever thankful to you.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      M
                      Mrudula Chirra
                      from Hojai, Assam
                      Dec 21, 2018
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                      Address: 531126

                      Dear sir,
                      My grandmother is a customer of sbi bank, tuni andhra pradesh and my n am e is mrudula. I went to bank with my grandmother on 19th of dec 2018 for submitting an application to change name and phone number. The employee who was sitting at counter no. 9 dy operations he spoke rudely with us."saying its a bc time account when i was not born also, its a 30 years back account and you are giving request now and at that time i was not born". These are the words of that employee, and how rude he was. He need to give proper answer to submit documents. I want to raise a complaint against him to take a severe action. Bank employees should be there to help customers not to loose customers. If he is government employee he can talk anything or what? He should have patience.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        A
                        adhh
                        from Dharmsala, Himachal Pradesh
                        Dec 21, 2018
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                        Sbi bank kumarsain has given invalid username and password of internet banking. Internet banking username and password are invalid. Username
                        And password are not activated.
                        No responsed of bank. Internet banking username and password are log in many times. But username and password are invalid.
                        Account number - [protected]. Activate the internet banking
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Dec 21, 2018
                        Updated by adhh
                        bank has not responsed about this matters. and given invalid username and password
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                          R
                          Rajendran Kamalakkannan
                          from Delhi, Delhi
                          Dec 21, 2018
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                          Website: SBI

                          On 20.12.18 i approached chief manager sbi at dwarka sector 8 for an issue of dd for rs.360 to medical council of india. I also told that i have a account at sultanpalya branch of sbi. I requested to debit from my account.
                          It was for an urgent purpose and i purpose of visit to delhi will be defeated. But he told it is not possible we cannot issue dd you can even complaint to cmd. I am from bangalore and i requested him. But he sent me away. This type of inhuman officers should be removed.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            Rajeev0491
                            from Gaya, Bihar
                            Dec 21, 2018
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                            Address: 841411

                            Dear sir
                            I finace a bike through hero agency, by state bank of india,
                            One month my emi payment is fail,
                            But pay the company next day,
                            After i pay overrall charge +my loan amount.
                            But bank will be charged last 3 month every month dectuted 295 rupeess for emi fail.
                            Bank rule is very baad.
                            I complained many time to bank but no any response and solution so i request you to please help me
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              Vignesh Murali
                              from Chennai, Tamil Nadu
                              Dec 21, 2018
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                              Address: Chennai, Tamil Nadu, 600110
                              Website: www.sbicard.com

                              I hold a sbi credit card. I don't even own an bank account with them. I was forcefully sold this credit card by sbi. I have been regular with my payments with no defaults until i lost my job a 5 months back. Inspite of loosing my job i've been trying to make at least the minimum payment. For last 5 months i've run out completely dry and unable to make any payments. I've got a new job offer and joining it in january. I just need time till then and i can pay the money due. I am getting harassing calls from collection agency who don't understand the situation i'm in. The collection agent came home and started threatening me. The collection agent has threatened that he'll come home tomorrow with his manager and create a scene. All i'm asking is 3 months time till i can settle everything. Please help.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                Binil C P
                                from Chennai, Tamil Nadu
                                Dec 20, 2018
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                                Address: Ernakulam, Kerala, 682306

                                I have purchased Ford Aspire car worth 8 lakhs in 2017 September. I had taken car loan from SBI Eroor Branch, Kerala for Rs. 5, 55, 000. I had submitted documents (RC book and tax invoice) in the month of October 2017. In February 4, 2018 bank manager called me and requested to resubmit the documents as he lost and I did it in the next day through whatsapp. But later bank charged a penalty of Rs.5900 for non submission of RC book. I checked with manager, followed up again. He asked for another copy of RC book then, I send again through whatspp. Again bank charged penalty of Rs.2950 on July. I visited bank again and manager said he is working to get the issue resolved and will refund the amount. Soon, the manager got transferred and no action taken. I had mailed the complaint and followed up and not even addressed. Later I visited the bank again and manager requested action on October 23rd. Then I visited again in last week and found no progress and the new manager is also on long leave. How do I get the unnecessary penalty reversed? Loan no. [protected]
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  Roshan Pandav
                                  from Mumbai, Maharashtra
                                  Dec 20, 2018
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                                  Sir/madam
                                  This is to inform you that my sbi atm card was send through the speed post on 3rd of december 2018 and i have still not received it at my residencial address. Now the card is delivered to your mumbai office on 14.12.2018 with tracking id EB[protected]IN. please resend the card to my address given below. It's very urgent. Kindly contact on my mobile as soon as possible.
                                  Roshan pandav
                                  Old manav park plot no 23
                                  Near krushi nagar soygaon malegaon camp tal malegaon dist nashik
                                  State maharashtra
                                  Pin 423105
                                  Mob [protected]
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    swamil mahajan
                                    from Bengaluru, Karnataka
                                    Dec 20, 2018
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                                    Address: 560001

                                    Hi,
                                    I have applied for the SBI credit Card in November and got confirmation through SMS that it has been approved and mailed to my mailing address. But I haven't still received the card.

                                    The delivery agent has yet not delivered and I have no Idea on how to find out. I am yet to receive the card.

                                    I lost my patience that without receiving the card I'm being asked to pay the Annual fee for the card.

                                    Please provide a solution to this as I have tried sending complaints to sbi.

                                    But there was no proper response so far.

                                    Kindly take appropriate action.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Respected Sir, I had applied for a SBI credit card. SBI card application no.[protected]. My name is Sunesh Shivaram Thandassery. First I received one message that post tracking number is EV[protected]. Then I received another message that my card is despatched and speed post tracking number is EH[protected]IN. Still I have not received the card. I am also not able to track the mail in the India post tracking website. It is showing consignment details not found. I am also not able to call SBI card phone no. 39020202 after affixing my local STD number since the call gets disconnected. I am waiting for my credit card. Please do the needful. Thanks, Sunesh.
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                                      Urchita Rathod
                                      from Rajkot, Gujarat
                                      Dec 20, 2018
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                                      Address: 387002

                                      I am regular customer of state bank of india. My state bank account in Nadiad main branch and it is located in kheda district. i was checked the balance of my acount at that time i was see the money is transferred from my account automatically on 17th December 2018. And the amount is big so please let me know the where my money is transmitted as soon as possible.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        drmrsaurab
                                        from Delhi, Delhi
                                        Dec 20, 2018
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                                        Dear sir

                                        I need the provisional certificate urgently for the principle and interest for the financial year 01-apr-2018 to 31-mar-2019 for the purpose of tax declaration

                                        My loan account no is[[protected]].
                                        Loan account branch [spl housing finance branch, jaipur]
                                        Please free to call me at my number - [protected] in case of any query
                                        Loan description-mc-scholar l-b no col dec
                                        Please send it as an e-mail attachment.

                                        With regards
                                        Saurabh saxena
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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