State Bank of India [SBI] Complaints & Reviews

I have purchased some products from the amazon on EMI on 10th & 11th October 2018. The orders were cancelled (partly & total respectively), the amount also refunded by Amazon to my card account, the details are furnished below:

1) Transaction made on Amazon on 10.10.2018:
Transaction Amount: Rs. 13508.53
Order was partially cancelled. Refund received from Amazon (after deduction promotional discount) Rs. 4633.46 & Rs. 1220.41 on 11.10.2018 and Rs. 489.21, Rs. 703.07 & Rs. 1781.30 on 25.10.2018.

2) Transaction made on Amazon on 11.10.2018:
Transaction Amount: Rs. 5734.65
Order was totally cancelled. Refund received from Amazon (after deduction promotional discount) Rs. 3521.19 on 23.10.2018 and Rs. 1216.15 on 26.10.2018.

However, it is noted in by bill dated 11.11.2018, amount ` 13508.53 & ` 5734.65 both are being converted to EMI in totality. The following shall be noted in this regard:
• For the transaction dated 10.10.2018 (total amount ` 13508.53), the refund amounts shall be deducted from the principle amount ` 13508.53, before converting it to EMI payment mode. Thus the principle amount to be converted to EMI payment mode shall be [13508.53-(4633.46+1220.41+489.21+703.07+1781.30)], i.e. `4681.08.
In this regard, please also note that total ` 13508.53 amount already been paid by me in the previous bill.

• For the transaction dated 11.10.2018 (total amount ` 5734.65), the total amount EMI shall be cancelled, as the total order has been cancelled and the amount has been refunded by Amazon after adjusting the promotional amount given during purchase. The difference amount ` 997.31 (i.e. [5734.65 – (3521.19+1216.15)]) shall be billed to me in totality.

You are requested to look into the matter and send me the corrected bill (for this billing cycle, i.e. 11.10.18 to 10.11.2018) for my payment purpose. I am looking forward for a prompt reply & solution from your end.

Regards,
Arka Dutta
[protected]

Hi this is pandiarajan and i have a fastag with mobile no. [protected]. I was allowed to recharge for rs.3000 and when i hit the road, the toll said my tag is blacklisted. When called customer service, they said i have not updated my kyc and so, the account is blacklisted. I have update the kyc a year back and i am not sure why i have to update it again. I was never notified to update kyc ever. It is unfair to suspend an account without intimation but still allowing to recharge! This is stealing money. Customer service could not do anything but ask to talk to agent! I thought customer service provide all the service regarding kyc! How come they outsource it to agents but no centralized place to resolve issues regarding this. I am stuck in a toll for last 1 hour unable to move forward because fastag and sbi does not have the infrastructure to resolve issues!

To,
The chief branch manager
State bank of india
Main branch

Subject: charge dispute "refund never processed"

Dear sir

A refund of 649 rupees was successfully processed on 15 november 2018 to my account. (Refund reference #[protected] amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

Hi,
I availed education loan of 3.5 lacs for the course period of 2013-17 and started repayment and paid almost full amount to the bank three months ago.
They didn't inform me about this scheme during my course period as well as when i'm paying.
Now, i came to know about the scheme and i'm eligible in all aspects.
Please do the needful to me.

To,
The chief branch manager
State bank of india
Main branch

Subject: charge dispute "refund never processed"

Dear sir

A refund of 593.00 rupees was successfully processed on 31st oct. 2018 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now. Reference i'd is phmp[protected]

I have confirmed with snapdeal and they have successfully processed the refund

Kindly go through the charge dispute emails, locate the pending refund and follow the path...
A/c holder name - jeetendra mohan
A/c no.-[protected]
Card no.[protected]

Thank you for using your sbi debit card 459xx2094 for a purchase worth rs4999.0 on pos paytmwal1210203 at paytm txn#[protected]. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your card. You may also call[protected]

Thank you for using your sbi debit card 459xx2094 for a purchase worth rs19999.0 on pos [protected] at paytm txn#[protected]. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your card. You may also call[protected]

Your card ending with x2094 is being used for pos/e-com txns. Please get the card blocked immediately if you have not done it.

Dear sir
Mera name babloo s/o ram gopal mene axis. Atm se 10.000 hazar rupay nikale the lekin light jane ke karan paise nhi nikal paye mera a/c. N: he [protected] plz. Mera balance refund kre balance katne ke bad ye msg aya tha... Plz refund my monny

Rs 10000 withdrawn from a/c xx 4148 on 04/12/18 at axs atm bpcn1925. Txn#[protected]. Avl bal rs 3436.98. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your card. You may also call[protected]

Acc no [protected], name - sukumar dhara
Each month sbi childangi branch (Ifsc sbin0006581) is deducting some arbitrary money as od charge even though i pay the interest on 1st of each month. Last month (30/11/2018) they deducted rs 394 mentioning "od pnl intt". Bank manager is unable to answer my query. Please refund the amount that was wrongly deducted for last few months.

Name - Sohan singh

I have made a transaction on FLIPKART amount 1510 INR on dated
24.10.2018, as they reverse back the amount sucessfully to my
sbi a/c debit card and give me a ARN no 74332748298829715833985, and
ask me to contact my bank, the amount is stil not reflected
account, i have contact multiple times to paytm, they gave me every
time the ARN number and ask me to contact customer srvices
To Trace the amount, please help me out of this, credit my account
may be the transaction is pendin please clear this
1510 is a big amount, i am really dissappointed, help me with the concern !

Closed my current account and bank recovered closing account charges of 1180, accounts is 7 year old, and as per sbi rules they charges nil for closing if a customer is one year old, my acc no is[protected] in name of shreeji apparels, and they took 6 hours to close a account, visited branch at 11 oclock and account closed at 5.15 with atleast 4-5 rounds to bank for formalities, firstly were not closing and saying their is no procedure of closing, after that closed account with total charges of 649 non maintainence of account and 1180 for bank account closing charges

Iam Gurrappa from chittoor district . I have account in sbi karvetinagar[branch code 17926]chittoor district, karvetinagar.

on 2 november 2018 i have done 4000 rs withdrawal from atm .but unfortunately cash not received from atm but cash has debited from my account . i have subitted the complint in sbi since no progress of my account please look in my account, matter and solve as possible as.
thanrking you sir.

I opened my SBI account 15/11/2018 and debit card dispatch on 19 November 2018 through Speed Post (EB[protected]IN), But speed post not received till date and tracking ID show details item not found .
2. Money not withdrawl my account from cash counter due to signature not update on SBI system . How much time to activate SBI account
Account number [protected]

Dear Sir,

I have made a multiple transaction on September and October which cost 2, 96, 000 rupees. Before due date i.e. 08/11/2018 i have paid 2, 38, 000 after 4 days i.e. 13/11/2018 i have paid remaining amount 58, 000 also. I though late payment charges are applicable only to 58, 000 rupees which is paid after due date. But they charged for total out standing 2, 96, 000 and for one more transaction i did on October (74, 999). Total they have charged approx 18, 090 rupees (includes GST). i never thought they will be charging huge amount. For middle class this amount i can use for three months of school fees. This is not fair way to charge. This is the other way to loot the customers in the name of late payment charges.

As per now i am decided to pay, as i don't want to go into the loop of charging interest again for not paying.

I have called customer care and also sent an email to Nodal officer, there is no proper response about reversal. When ever i see the statement, i feel like mental harassment. Just paying 18000 to SBI without using the money.

please find the statement attached.

Can you please help me to get reversal of these amount?

I shriram medical enterprises prop. minakshi n wani, an account holder in sbi, vivekanand nagar branch, wish to draw your attention toward the debit of an amount of rs.28300 on 30th nov 2018 as per the account statement details. It can be seen that there is no transaction done by me.this is an auto generated trasnsaction An application regarding the same has already been submitted to this branch on dt.3rd dec 2018.but there has been no positive response till now . Therefore, i request you to kindly look into the matter and initiate the refund procedure as soon as possible.
Thankinh you shriram medical enterprise prop.minakshi wani pachora

To,
The Branch Manager,
State Bank Of India,
Thanabhawan.

Dear sir,
I ordered Redmi y2 on date[protected] order no.[protected] from my Amazon a/c numbered [protected]
After that I cancelled the phone on date[protected] . The refund has been processed by amazon by[protected] which should be reflected in my a/c in 3-4 days but till now the refund is not credited in my account.The reference number provided to me is 264292.My SBI a/c no. is [protected].
please help me on this issue and process my refund as soon as possible

Sir,
Even if monthly average balance is more than 100000 during the month of november 2018 extra charges are deducted for atm transactions. Account no. - [protected]. During november 2018 extra charges has been deducted thrice @ rs 23.60 per trasaction. My card no.[protected]. Bank branch sbi sendhatira, bhadrak, odisha [code-09822). Please resolve quickly.
Thanks
Bisnuprasad jena

I had cleared the complete outstanding amount on my sbi credit card (Zero balance) and raised the request for closer of credit card, issue for noc and update the cibil report. And they gave me the reference numbers[protected] and[protected]. When i called sbi customer care for issue noc, every time they are saying that, noc will be reached to my mailing address in 1 week.
As of now i did not receive such letter or communication...

Dear sir
I am bhika sardar form bhatki dist barwani. I have account in sbi khetiya (Branch code 30036) tehsil pansemal dist barwani
On 5 november 2018 i have done 7000rs withdrawal from atm (83091 boi maniyar gali khetiya) but unfortunately cash not received form atm but cash has debited from my account.
I have submitted the complaint in sbi khetia on 17 nov 2018 but since then no pregress of my complaint.
Plese look into my matter and solve as soon as possible.
Plese do the needful.

Regards
Bhika sardar mahale
Ac no [protected]

To,
The chief branch manager
State bank of india
Main branch

Subject: charge dispute "refund never processed"

Dear sir

A refund of 154.17 rupees was successfully processed on 5th november 2018 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now. Reference i'd is 857113

I have confirmed with amazon and they have successfully processed the refund

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

On dt 30/11/2018 in sbin0021142 [protected] rs.28300 credited from sbin0000441 [protected] through upi phonepay app successfully. But then from sbin0021142 [protected] rs.28300 auto debited to transfer upi/rev/[protected] ref no. To transfer[protected] done but this amt is not credited to sbin0000441 [protected] so please clear the issue my money are out of both accounts. Thanking you