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State Bank of India [SBI] Complaints & Reviews

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Updated: Feb 23, 2026
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State Bank of India [SBI] reviews & complaints page 459

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K
kumud ranjan 007
from patna, Bihar
Nov 30, 2018
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Address: Ranchi, Jharkhand, 834031

Myself kumud ranjan as an govt empolye from ranchi, had applied the sbi elite card in the month of sept 2016, after that in the month of december 2016, i got the card name as kumud ramjan, i am such a hindu person actual named as well as documented proof is kumud ranjan, sbi had changed my religion from hindu to xxxxxx, after that day sbi had started demanding annual charge from me, i had informed sbi through mail whatever is the issue, finally sbi had given the correct card in the month of march 2018, and then i had paid the annual charge amount against the card, after that again in september 2018, sbi had again imposed the annual charge to me, i had mailed sbi no of times, that is wrong, kindly rectify it, my liability to pay annual charge after one year after getting the correct card, but sbi didn't agree for same, and it continuously every month it added the late fine and nowadays it total demanding rs 22378. I had approached sbi ranchi, patna, gurgaon office, but it asking to pay at least 8000 rs, for closing the card account, otherwise your cibil score has been ruined, sir what is my fault kindly look this matter urgently which one is wrong here, i am attaching the mail conversation with sbi, kindly look this matter urgently.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    Sanchita Datta Sengupta
    from Kolkata, West Bengal
    Nov 30, 2018
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    Address: Kolkata, West Bengal, 700040

    , sanchita datta, a customer of your state bank of india, jadavpur university beg to state that i hold a pension account in your bank. But yesterday, to my utter shock i received a call from the number - [protected] and thereafter i was told that-i am calling from the bank. When he was asked which bank, he told that-i am calling from the state bank of india. Further i was told that - you have a pension account and atm card of the same number. The bank did send you a warning message regarding renewal of atm card within one week. Since you have not renewed your card yet and the time period got expired, we are going to withdraw amount from your account. He kept the phone. Sir, this is of my utter concern because this is my pension account and if suddenly amount gets withdrawed, i will be in deep crisis.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      A
      ak2678
      from Ernakulam, Kerala
      Nov 30, 2018
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      Am a sbi user... From my acount money is debited and showing transferred to investments intermedi.. What the hell is going on... It's completely annoying to me... Till now i lost almost 8000/- +... Don't have any loans... Still debited.. Pls help out anyone... My savings are going waste... Dear sbi please look into this... It's happening with lots of a/c holder...
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        S
        shubham rawal
        from Mumbai, Maharashtra
        Nov 29, 2018
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        Website: sbi.co.in

        I have made a transaction on 9th November for Rs 2659.21/- via payu payment to jabong. I have returned the product so same amount of refund was completed successfully via payment gateway(HDFC Payzapp) on 15 Nov.
        Below are the refund details shared by payment gateway of successful transaction.
        ARN -74799208313002125574993
        Payment gateway (HDFC Payzapp) initiated refund on 15th Nov. Request you to credit the same amount into my account .
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          B
          bharat@1
          from Delhi, Delhi
          Nov 29, 2018
          Resolved
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          Resolved

          My name is Shanti. My P.P.O. No. is[protected]. Still today, I have not get the benefit of revision of pension in pursuance of OM No.38/37/08 P&PW(A) dated 1-9-2008. I was retired on[protected]. I am getting my superannuation pension from SBI, BRANCH OLD SECTT., DELHI. Kindly revise my pension as soon as possible according to above mentioned order.
          Feb 25, 2019
          Complaint marked as Resolved 
          No action taken by SBI still today.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai 400013. We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
          No reply received from SBI regarding my pension revision grievance. My pre 2006 retiree and pre 2016 retiree pension benefits given to me or not, no correspondence and message/email received me still today. What a worst services of SBI bank. This is my very blunder mistake to choose SBI bank for my pension.
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            A
            alister gates
            from Chennai, Tamil Nadu
            Nov 29, 2018
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            Address: 600061

            Dear team,

            Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.
            Thanks regards.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              H
              Hasbul khan
              from Phagwara, Punjab
              Nov 29, 2018
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              Address: 825109

              Sir i ordered a watch from Amazon and due to some reason I cancelled the watch. Now it's been a month since I have cancelled it.
              I have contacted Amazon for refund they said they have initiated for refund...
              I contacted bank for this and they are saying to contact Amazon again,
              Ref no is of no use, they can't check.
              Pls refund my money back.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                P
                premchandkashyap
                from Angamali, Kerala
                Nov 29, 2018
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                Address: 400069

                Sir, I am Premchand husband of Smt. Padmini Kashyap would like to bring your kind knowledge of the following few points regarding the above, for your kind consideration and necessary action please.

                1. My wife Padmini Kashyap got head injury on 24.04.2018 and admitted in different Hospitals for her medical treatment.

                2. After treatment, 03 times i had submitted the medical bills to our nearest SBI, Kirandul Branch, CG-494556 for reimbursement claim of Rs.1.40 Lakh approx on 17.07.2018. Two time photocopy & onetime original copy submitted to SBI, Kirandul.

                3. Sir, when I was inquired my claim reimbursement of Rs.1.40 lakhs approx, SBI officials told me that wait for some days because we found some mistakes in your claim bills and we settled you bill as soon as possible.

                4. Sir, I am not getting any type of satisfactorily response neither from SBI officials nor from the agent and also they are knowingly harassing me when I inquired my claim details.

                5. Lastly I got a letter from SBI General Insurance Company Ltd., mentioning that we regret, consequently, that we are unable to consider this claim etc.etc.

                Sir, I am a very poor person and I am residing at a very remote place at Kirandul, Dantewada, Chhattisgarh - 494556. Hence, kindly look into this matter positively and please reimburse my claim amount near about 1.40 lakhs please.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  S
                  Shamiliasha
                  from Erode, Tamil Nadu
                  Nov 29, 2018
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                  Address: 629002

                  I got a scam call.the person who speaking at the other end told me that he is a manager of SBI bank and he told that my card is going to expire.so he needs my card number
                  First of all I am not an account holder with SBI. IAM not sure how he got my number and that is a crime
                  So there is possibility where some innocent customer from SBI may reveal there card number to them.
                  .make sure that your customers are alert

                  I got that scam call from the number:+[protected] using Truecaller the location is tracked as Indonesia and the name of that person is ajith kumar.if possible take some action aganist those bloody scam callers
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    S
                    Shekhar Grewal
                    from Nadaun, Himachal Pradesh
                    Nov 29, 2018
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                    Address: Gurgaon, Haryana, 122050

                    Yesterday i go to the sbi atm to generate my debit card pin at amarpali complex manesar. When i generating my pin guard abusing me and ask me to leave atm. He told me it's 10 second work and m nt allowed any person more than 10 seconds. When i told him to generate pin he is abused a lot even when there is no person waiting outside.
                    Please take a corrective action.
                    Regards
                    Chandrashekhar
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Payment with transaction ID:[protected] shows payment was successful but money not to my account .. the transaction amount is 2000 from mPokket
                    For debit of 295 rs. 4th time.
                    I have a/c in SBI a/c no. [protected] my mo. [protected]pls tell me why debited 295 rs.have been bedited In investment intermedi kindly refund the money and block it immediately

                    With regard
                    Himmat r.parmar
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                      K
                      Karan Singh Pathroad
                      from Bengaluru, Karnataka
                      Nov 29, 2018
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                      To,
                      The chief branch manager
                      State bank of india
                      Main branch

                      Subject: charge dispute "refund never processed"

                      Dear sir

                      A refund of 967.61 rupees was successfully processed on 18 november 2018 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                      I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                      I have confirmed with amazon and they have successfully processed the refund

                      Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        D
                        drelax
                        from Hubli, Karnataka
                        Nov 29, 2018
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                        Address: Hyderabad, Telangana

                        I had purchased a sidbi deep discount bond - (Series i) bearing certificate no. [protected] & application no. C2658440 (Issue price :rs 2500/- face value after 25years rs 1, 00, 000/-) on 27-nov-1992 at the state bank of india main branch at koti, hyderabad, telangana state.

                        The above bond's redemption amount is rs 1lakh at the end of 25years i., e, as on 01st feb2018 (From 01st feb 1993 to 01feb2018).

                        The above sidbi deep discount bond matures on 01 st feb 2018 at the end of 25years from the date of 01st feb 1993, and the maturity value is
                        Rs 1, 00, 000/-rupees one lakh only)

                        I have not yet redeemed my sidbi deep discount bond - (Series i) bearing certificate no. [protected] & application no. C2658440 (Issue price :rs 2500/- face value after 25years rs 1, 00, 000/-) redemption amount of rs 1lakh at the end of 25years (From 01st feb 1993 to 01feb2018).

                        Kindly furnish the particulars regarding redemtion anmount of above bond
                        Complaint status
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          G
                          giri hemant kumar
                          from Agra, Uttar Pradesh
                          Nov 29, 2018
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                          Address: Bulandshahr, Uttar Pradesh, 203393

                          This is to inform you that i had already submitted the complain at customer care rrgarding the deduction of amount 10000 from account without actually getting it from atm. I got the sms from their side that they had rejected my claim my complain no. Was [protected]. I haven't been provided the necessary evidennces.
                          I am suffering from so much mental stress due to this. Kindly send them reminder to get my problem sorted out.
                          Reg
                          Dr. Giri hemant kumar
                          Sbi account no. [protected]
                          Ifsc sbin 0002338
                          Phone no. [protected]
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            B
                            birenshah
                            from Pune, Maharashtra
                            Nov 29, 2018
                            Resolved
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                            Resolved

                            I am a sbi tata credit card holder of your bank & my credit card no is [protected] & in my credit card there are 1042 reward point credit but i can't redeem my reward point in tata's partner outlet i have made complaint more than 6 time & every time same answer given by your team to revisit outlet again i have visited six time at star bazar & west side in last three months but no result given by your team. All the time your team answer me as below
                            Dear cardholder,

                            Greetings of the day!.

                            Thanks for writing to me. I assure you that my team shall revert to you through a call or an e-mail within 2 working days to resolve the matter amicably.

                            Your views, suggestions and compliments would help us know what we are doing right or where we can improve. Team is committed to continuously improving processes based on your suggestions and feedback in providing best services to our valued customers.

                            To facilitate faster resolution & better experience, we have come up with a facility to raise queries/complaints online at our website: www.sbicard.com/email.

                            At sbi cards, we constantly endeavor to make your life simple and we thank you for giving us this opportunity to serve you.

                            Warm regards,
                            Customer service head

                            [thread id: 1-jkzgc5m]
                            Please do not delete "thread id" message in auto acknowledgement.

                            I am now scared by your team

                            Now tell me what to do about my complaint can you resolve it or i have to go in consumer forum?

                            I have made complaint on [protected]@sbicard.com too but it is vest of my time & my money

                            For your reference no is fwd: [interaction id:1-[protected]] ext: complaint not resolved

                            Two time i had received answer like this from tata card team
                            Dear tata cardholder, we have evaluated your complaint related to edc-card usage against sr#[protected] and regret to inform that same could not be resolved in your favour - tata card.

                            So i think i have to go in consumer forum now

                            If possible please send any one of your representative with me to check my complaint

                            Please reply me within 12 hour because i cant redeem my reward point which i tried last three month & some of my reward point will expired on 30th november & today is 29th november

                            I cant redeem my reward point by your end & why i have to bare it?

                            Reply as early as possible

                            Biren shah
                            (M) [protected]
                            Jan 5, 2019
                            Complaint marked as Resolved 
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 29, 2018
                            State Bank of India [SBI] Customer Care's response
                            Dear birenshah, Your concern is o[censored]tmost priority to us and we are trying to resolve the same at the earliest. We request you to not mention your personal details & credit card number including PIN, OTP, CVV etc on a public forum or with anyone. You may write your concerns to us at our official e-mail id at [protected]@sbicard.com.
                            Verified Support
                            Dec 03, 2018
                            State Bank of India [SBI] Customer Care's response
                            Dear Biren Shah, Trust your queries have been addressed and resolved after our telecon with you. Please reach out to us for further assistance or feedback.
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                              I
                              ijhdfuiasgfjhifdhiwuhrdiwej
                              from Chennai, Tamil Nadu
                              Nov 28, 2018
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                              Address: Ranga Reddy, Andhra Pradesh, 500081
                              Website: /preetam.singh.50746

                              I have deposited rs. 11300/- (Rs.500x7 + rs.100x78) in cash deposit machine (Cdm) at madhapur hyderabad on 27th november 2018 at 08:32 am however the amount was not deposited in my account. I have given a written complaint to manager. Bank staff concern about the matter. However still after 41hrs. The problems was not solved, as the amount not deposited into my account till.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                B
                                Bipz bipul
                                from Barpeta Road, Assam
                                Nov 28, 2018
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                                Amount deducted from SBI account. When I recharge through SBIANYWHERE mobile app. Today 28/11/2018.

                                Mobile number XXXXXX3177 is recharged successfully for Rs. 149.00.TID: UH[protected] Oper Ref :[protected] ).If not done by you, forward this SMS from mobile number registered with SBI to to deactivate your user id. You may also call[protected].
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  A
                                  ansaf khan
                                  from Raipur, Chhattisgarh
                                  Nov 28, 2018
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                                  Address: 462001

                                  Sir.
                                  An amount of Rs 1601 has been debited to DDR HCIFPL Account without my concern or knowledge. I have not opted for any application or services. And if there is any kind of service please cancel it and i want my balance back. Please look forward to my complain.I have taken a mobile on loan.And without my knowledge this transaction is done. Please look forward to it.
                                  Ansaf khan
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    S
                                    Shashank GuptaRef
                                    from Bengaluru, Karnataka
                                    Nov 28, 2018
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                                    I had made transaction to Google Play services of Transaction id [protected]IGADTJHXH4 which is in authorization hold. Transaction is stated as successful by merchant but the merchant(google play) themselves have said to me that it hasn't reached them and is under some transaction authorization hold. This transaction of date 18/06/18 had been complained by me and SBI team had told that it'll Auto revert after 45 days. But more than 45 business days have happened and my transaction of Rs171/- is not yet credited back. The agm has sent mail saying he will advice me redressalbut still the same had not been done. Please give me pepper compensation also for this as it has troubles me almost 5 months.
                                    My account details are:-
                                    Account no-[protected]
                                    BRANCH IFSC code-SBIN0007450
                                    Date of transaction-18/06/18
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      D
                                      Deepak Shirke
                                      from Pune, Maharashtra
                                      Nov 28, 2018
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                                      Respected sir,

                                      I, No 15396589P ACP Nb Sub Shirke Deepak Ganpat and my pension account number is [protected].

                                      It is intimated that, my corrigendum e PPO number[protected] dated 17 Aug 2018, issued to your bank for payment, however same amount has not yet been created so far. You are requested to credit same at the earliest please.

                                      An early action is requested.

                                      Thanking you,

                                      Yours sincerely,

                                      No 15397589P Ex Nb Sub Shirke Deepak Ganpat

                                      Pension account No[protected]

                                      Mobile number - [protected], [protected]
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Nov 28, 2018
                                      Updated by Deepak Shirke
                                      Respected sir,

                                      I, No 15396589P ACP Nb Sub Shirke Deepak Ganpat and my pension account number is [protected].

                                      It is intimated that, my corrigendum e PPO number[protected] dated 17 Aug 2018, issued to your bank for payment, however same amount has not yet been created so far. You are requested to credit same at the earliest please.

                                      An early action is requested.

                                      Thanking you,

                                      Yours sincerely,

                                      No 15397589P Ex Nb Sub Shirke Deepak Ganpat

                                      Pension account No[protected]

                                      Mobile number - [protected], [protected]
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                                        A
                                        Aparnadotty
                                        from Bhubaneshwar, Odisha
                                        Nov 28, 2018
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                                        A refund of 9999 rupees was successfully processed on 12 november 2018 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                                        I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                                        I have confirmed with amazon and they have successfully processed the refund

                                        Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                                        Refund reference number - 710919
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        Sir
                                        My sbi account to irctc online booking so amount debited but ticket payment in (bank payment pending) so plz refound my amount
                                        SivaMugada's reply, Nov 28, 2018
                                        my sbi account a/c number :-32505050994
                                        Veeraghattam branch
                                        Ifsc code SBIN0002805
                                        Transaction id : 100001547588796
                                        Third party name PAYTM
                                        I trying to recharge my mobile myself through freecharge app throughout net banking money deducted from my account but the charge was not successful I complaint the freecharge but they replied that the money with the bank it was in May 2018 I complaint many time to sbi but they didn’t refund my money
                                        In the month of September my account balance reached to below ₹ 1000 when the minimum balance account was ₹ 3000 . Then the Bank deducted ₹ 200+ from that amount which was available in my account + they also taken ₹ 350 as lien amount now it have been 2 months i have maintained the average balance (4000) still i haven't got my lien amount back.
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