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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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S
sashukla91
from Delhi, Delhi
Nov 26, 2018
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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I took an educational loan of 1.72lac in 2009 and paid 30k interest during moratorium period till 2013.

The bank after this called me to bank and re calculated the emi and started the ecs. The duration of emi was from aug 2013 to sug 2018. I paid all EMIs but now the bank is asking to pay 1.72 lac because they calculated the wrong EMI.

They accepted their mistake but are not willing to fix it and are threatening a recovery. I reached to RBI ombudsmen but they copy pasted what the bank had earlier said and provided me no relief.
State Bank of India [SBI] customer support has been notified about the posted complaint.
Nov 26, 2018
Updated by sashukla91
The EMI that I have been paying for the last 4.7 years were created by the bank and not by me. The ECS letter clearly states that a fixed EMI of ₹3, 110 has to be paid by me for repaying the loan. If the bank is asking me to pay the EMI for a fixed amount of time to repay the loan, then that's end of story. When the EMI was being fixed, the bank had all the documents and statements necessary to reduce/increase the EMI for the purpose of recovering the loan from me. After having knowledge of all the facts and numbers, when the bank sets the EMI and asks you to repay the loan, there's no question of paying anything apart from that.

If anything were missing or was unpaid, then the EMI should have been adjusted accordingly in 2013 itself. If the bank is not including those charges in the EMI then it's not my fault. Moreover, as every EMI includes interest, principle and all the previous charges that were not paid by the borrower, it indicates that nothing apart from the EMI has to be paid. This is also mentioned in the ECS letter.

This EMI was being deducted for approx 5 straight years and I received letters from the bank whenever I defaulted on any installment. Apart from installment default letter, I never received any communication from the bank about any unpaid interest or the EMI was not set to ₹3, 870. So when I don't receive any communication regarding the same, this means that the bank respects the EMI that was set in 2013 and thus EMI mentioned in ECS letter is valid. This also means that the bank knows that there's nothing pending from the borrower except the EMI. If the bank is setting up the EMI for the purpose of the repaying the loan, then there's nothing a borrower has to do. He just has to pay the EMI for the time mentioned and the loan account will close after the last EMI.

I had been paying my EMI (47 Paid till date) and all this while the bank had full knowledge of my loan account. It was only on March 16 2018, the bank came to knew about this huge sum that was pending in my loan account. If I hadn't went to the branch to pre pay my loan, the bank wouldn't have noticed this issue, my loan account would have been converted to an NPA and I would be facing legal action for no fault of mine.

That being said, my honest liability to the bank is just the installments and the penalty for the one's that I missed (6). There's no question of readjusting the EMI as I've been paying them per the bank's wish and not out of my will. I'm a hard working and law abiding Indian and I'm truly thankful to S.B.I for assisting me in my studies.
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    Dikshit grover
    from Chandigarh, Chandigarh
    Nov 26, 2018
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    Address: Ludhiana, Punjab, 141008
    Website: telephonic

    I applied online SBI Card last year in nov-2017, but from SBI my verification will be completed in feb-2018. Suddenly in one day in june-2018 Fake Call I recd,
    the Convesation Is, that they are from SBI yours Outstanding is pending since last 3 months of Rs.72000/- i asked him to check your detail properly that i haven't recd any SBI card Till Yet..
    they told me to check and call you after.

    Then after 2 months one person came to my house for recover a amount from me. I tell Him the Same that i can't receive any card till yet they also told me to clear the dues otherwise you have to come in CIBIL
    he assured me to give me some days to check the detail.

    At last now on dated-22/11/2018 i recd a fake call from this no.[protected] your card has been despatched very soon and delivered to you with in 7-10 days, they want to confirming the detail of my verfication process again, they asked my another bank credit card deatil with CVV no. for check card limit and issuing me SBI card Limit on the basis Of them, after that i recd a OTP after 3 days, sudenly they called me again on dtd-26/11/2018 and want to share the OTP . I told him why i share my OTP with you this is not a verification pin this Is my OTP. they Assured me that this is your gift vouchers which was returned back you in SBI card Limit.

    After disconect, I called on Same no.[protected], they gone bussy and after that switch off.. then i recd a msg that my paytm was declined

    I Assured you That I have not recd any any card
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      B
      Bheru Parmar
      Nov 26, 2018
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      Address: Thane, Maharashtra, 421202

      I have requested to change my mobile number from Indian number to Singapore number in the first week of Nov at Dombivli west branch.

      However still no response.

      The lady taking care of this told me it would be done within a week.

      I am trying to call them, nobody picks up the call. If at all they pick up, they would say the concerned person is on lunch. I mean seriously at 11 AM?

      Nobody responded to my mail. Pathetic disgusting, I don't have any worst words to describe your service. I feel so ashamed that it is representing India at the International level.

      If you feel ashamed now please contact me at registered email id: [protected]@yahoo.in
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        S
        sanket.kalaskar
        from Gurugram, Haryana
        Nov 26, 2018
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        Address: 122002
        Website: State bank of India and India Post

        I had applied for the debit card from SBI Mahad branch (402301) to my present address at Gurgaon (122002). I had received a message from the bank that card is dispatched on 8th Nov. But haven't received yet. now the speed post tracker shows that card is delivered to SYSCON Corporation Private Limited at Mumbai. I had called SBI customer care a few days ago, they told me to contact India Port, and when I called India post they told to call SBI branch again.
        There was an error message displaying on speed post tracking portal, 2 -3 days ago and now it is showing consignment is delivered to Mumbai and Iten was returned because of delivery attempt unclaimed by me. But I have neither received anything nor received any call from speed post. So how can they say that item is unclaimed. I am attaching Speedpost tracking history with speed post tracking number with this complaint. Please help me out as both SBI and India post are not taking responsibility for the item.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          G
          gopalak
          from Chennai, Tamil Nadu
          Nov 26, 2018
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          Address: Chennai, Tamil Nadu
          Website: Indian complaints forum

          Sir my pan akxpk3289r i have settled credit card in the year 2008 but still showing negative in my cibil accounts please remove all the 3 cards negative accounts and do the needful and also request send the details by email thanks i also have the same problem with hdfc credit card and indus ind bank credit card please let me know by same email and if there is fees i will pay
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          I have made payment to amazon seller via state bank debit card of Rs.999/-.
          Then i returned that order and claim for refund, according to amazon they have processed refund process but till date it does not reflect in my bank account so i request you to please help me out of this.

          negative in cibil credit cards - Comment #3281657 - Image #0
          My account balance had bin debited 11 time 295 rupij

          negative in cibil credit cards - Comment #3281660 - Image #0
          negative in cibil credit cards - Comment #3281660 - Image #1
          negative in cibil credit cards - Comment #3281660 - Image #2
          I m SBI account holder. Every time i credit money in my account they deduced 295₹ for investment intermedii.!! I also talk with bank employee about that but they don’t give me any reason.!!! Plz look that matter and refound my money

          negative in cibil credit cards - Comment #3281780 - Image #0
          Forget my passward
          Dear Sbi support,

          I have not received my refund till now?

          And

          CLUB FACTORY Refunded money in bank and refund I'd is- SOR[protected]

          Kindly do needful

          Thanks &Regards
          Swati Singh
          I deposited HDFC DD in SBI, Kakinda engineering college campus, JNTU, on 8th Nov, 2018. But, the money not yet deposited till today. Kindly consider and solve this issue.
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            P
            ParagKulkarni
            from Thane, Maharashtra
            Nov 26, 2018
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            Sir I have savings account [protected] in branch code 16388 linked to Adhar and seeded to bank.
            I have not received subsidy of Rs 466.5 on my refill delivered on 08 Nov 18.
            Checked with IOC subsidy sent to bank.
            I have received my past subsidy so there is not problem with my account seeding.
            I have aatched here snapshot of my customer portal of Indane Gas
            +1 photos
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Ifsc SBIN0003685
            Account number. [protected]
            Account holder name Flipkart

            lpg subsidy not credited - Comment #3281697 - Image #0
            Dear sir/madam

            last two days we are trying to make payment for afmc bsc nursing registration. Always showing the message "pls verify the data entered and try again" kindly solve this problem as soon as earlier. the closing date for registration is[protected]

            thanks/ regards

            lpg subsidy not credited - Comment #3281735 - Image #0
            I use the Google pay service so I can do a some transaction and sbi get charges on it.
            I have recharged Rs.149/- on 9.11.2018 but an amount of RS, 149/- has been deducted from my account without my consent, so it is my humbly request before your honour not to deduct any money without my consent.

            with regards,

            DEBU BANERJEE, MOB.NO.[protected]
            Babeted my balance, date[protected], by- OTHPG 511150 JPBPPI, Rs-200 pls solve my problems Ac /N-[protected]
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              S
              Sermhsjsg
              from Burla, Odisha
              Nov 27, 2018
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              Address: Jharsuguda, Odisha, 768201

              Please Reply for Complaint Status update (ID[protected] dated 22 Nov. 2018

              Respected Sir,
              I, dhananjay Prasad, S/O Sri Khobharu Ram, Permanent Address:- Village - NaiBasti, Machakhia, P.O+P.S.- Durgawati, Dist- Bhabhua (Bihar), Pin code- 821105, SBI A/c holder, branch Bhabhua A/c no.-[protected], IFSC code - SBIN0001099 had applied for providing of Cheque Book on dtd. 26.10.2018 but the Bank didnot provide me any Cheque Book till now. Although, I requested the Bank for receipt of the filled form of the Cheque Book that was deposited to the Bank but it did not listen my request and I was not given any kind of receipt. It may mention here that I lodged a complain on your website on 22 Nov. 2018 for issuing Cheque Book in favour of myself. But no reply has been given me through the Bank.
              Hence, I request to consider the case sympathetically and do the needful action please.

              Yours faithfully,

              Dhananjay Prasad
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              I shared my account details to unknown person by mobile. And deducted my account by 19998 rupees.

              non-receiving of cheque book in favour of dhananjay prasad - Comment #3283598 - Image #0
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                M
                Mcmthedon
                from Mumbai, Maharashtra
                Nov 26, 2018
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                Address: Mumbai City, Maharashtra, 410210

                Sir my name is mukesh chand meena and 17/11/2018 ko mera irctc se pesa refund kiya hai per acc m show nahi ho reha abhi tek mere acc no [protected] hai bank wale bolte hai pesa nahi aaya or irctc wale bolte hai humne refund ker diya hai plese help kijiy meri.
                Bank detail
                Ifsc code:sbin0000564
                Ifsc code sbin0000564 (Used for rtgs and neft transactions)
                District mumbai
                State maharashtra
                Branch mahul road
                Phone number ip:[protected]
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Sir mene phone pe se rechage kiya aur mujse sim ki company galat liki ho gayi isliye mere 399 rupees cut aur mene shikayt bhi ki per meri koi sunvai nahi hui.
                Name:- Laxmi Narayan Dhakad
                A/C:- [protected]
                Transaction ID :- N[protected]
                Mobile number :- [protected]

                refund money not show in acc - Comment #3281761 - Image #0
                refund money not show in acc - Comment #3281761 - Image #1
                Nitesh Dhakad's reply, Nov 24, 2018
                please action
                My account number is [protected], i have deposited 1000 rs via cdm of 2 notes of 500 denomination, it shows error of "notes tendered".
                I am unable to understand and amount is not credited in account.

                refund money not show in acc - Comment #3281794 - Image #0
                *Speed post no EB[protected]IN A/C NO. [protected] mob. no [protected] NAME savita katra
                I availed balance transfer benefit in 60 days time. for that(rs.20500) amount next billing cycle they have charged (Rs.486) Fin Charges

                Very worst in SBI Credit cards
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                  S
                  sudeshna dutta
                  from Kolkata, West Bengal
                  Nov 26, 2018
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                  Address: 700059
                  Website: [email protected]

                  Yesterday i recharge from net banking system to reliance jio of ₹399/- two times. But in two times "operating service system is invalid" is shown and the net banking balance amount is shown as same i. E.₹3810/-. After that, i recharge from jio online recharge of ₹399/- which is successful. Then the net banking balance amount shown as₹2613/- and i found that the recharge occurred three times to reliance jio. Please refund 1st two times occurred ₹399/- and ₹399/-
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Nov 26, 2018
                  Updated by sudeshna dutta
                  The date is 26/11/2018.

                  Through SBI dabit card I have tried to withdrawal money With federal bank ATM (FED ATM FD199201), After transaction completion I have not received money and also after some time I have recieved also an email from SBI for successful transaction Txn#[protected] .
                  Soni Kashyap
                  Mo no [protected]
                  Emelia id [protected]@gmail .com
                  Request paise reveuse
                  Date 13/11/2018
                  I have purchased @amezon a mobile they tell to me refund my amount but that's goes to SBI dispute charges
                  Details here
                  From
                  Appario retail private limited
                  Dated 05/11/2018
                  Amount 16990
                  My SBI card no
                  [protected]
                  Name on card
                  Sharanabasappa c hedge
                  Mobile [protected]
                  Charge dispute no is 995933
                  Please discharge the amount
                  Qr payment ref no- 829610a00008
                  journal no[protected]
                  a/c no- [protected]
                  deducted rs. 720
                  date- 23/10/2018
                  beneficiary name- wbsedcl
                  please refunded my amount as soon as possible.
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                    Y
                    Yashank Kukreja
                    from Noida, Uttar Pradesh
                    Nov 26, 2018
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                    Address: New Delhi, Delhi, 110044

                    A refund of 318.67 and 554.89 rupees was successfully processed on 04 november 2018 and 02 november 2018 respectively to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                    I have called the state bank of india customer service many times and provided the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                    I have confirmed with amazon and they have successfully processed the refund

                    Kindly go through the charge dispute, locate the pending refund and follow the path back to amazon's payment processor to locate the refund
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    I went bank last night and I put ₹4800 to the cdm. And I recieved a slip of retracted information. I don't understand that what should I do

                    charge dispute "refund not credited in my account" - Comment #3281749 - Image #0
                    Hi sir
                    I m sbi savings account customer.
                    It was 12 nov. 2018 transection online payment Rs 53950 to paytm mall by sbi debit card.
                    Transectiond but deducted Rs 50000 my Account pls revised amount to my account shortly.
                    I m already complent tollfree SBI & PAYTM there isn't solution 13 Days.

                    charge dispute "refund not credited in my account" - Comment #3281817 - Image #0
                    charge dispute "refund not credited in my account" - Comment #3281817 - Image #1
                    Bhagesh Sethia's reply, Nov 25, 2018
                    Hi sir
                    I m sbi savings account customer.
                    It was 12 nov. 2018 transection online payment Rs 53950 to paytm mall by sbi debit card.
                    Transection failed but deducted Rs 50000 my Account pls revised amount to my account shortly.
                    I m already complent tollfree SBI & PAYTM there isn't solution.
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                      J
                      jpunarvasu
                      from Nashik, Maharashtra
                      Nov 25, 2018
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                      New debit card is issued to me recently. We followed the instructions shown in leaflet sent along with debit card. I got the slip from atm stating that `pin generation request taken successfully. You will shortly receive otp on registered mobile number` however i am not receiving otp to go further and register the pin and get the new card activated. The branch manager was very helpful but, it seems, this is beyond their jurisidiction. He asked me to try different options and helped me in doing so but without success. My account no is [protected] at spbb4453 branch at nashik
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        H
                        harikis20
                        from Madanpur, West Bengal
                        Nov 25, 2018
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                        Resolved

                        Sir/mam

                        I was getting lpg subsidy in my axis bank account but now this account is closed and i want lpg subsidy in my sbi account [protected] as i already linked with aadhaar number... But the problem is after closing axis bank account and again aadhar linked with sbi account but not getting subsidy because npci bank mapper shows closed axis bank account so please update my bank account bywhich i can able to get lpg subsidy as much as possible... Sbi a/c n0-[protected] and lpg id is[protected]... And my mail id is... [protected]@gmail.com contact number-[protected]
                        Nov 25, 2018
                        Complaint marked as Resolved 
                        please inform the bank and NPCI to link My active bank account in bank mapping staus regarding aadhar link not to already closed account
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          S
                          Shyam Singhi
                          Nov 25, 2018
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                          Address: Chandigarh, Chandigarh

                          I have a fdr in my exwifes name. After litigation she gave the fdr and the flat in parwanoo and kept the rest. This is duly attested by the authorities here. And got it appostled as well. I am requesting the branch for almost a year now. But only answer by visiting personally the branch as i was in india, is that the branch is waiting for legal exoerts to give message. No solution is in sight so far.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            ajith2895
                            from Mumbai, Maharashtra
                            Nov 25, 2018
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                            Hi sir.
                            My name is ajith kumar m
                            I am the customer of sbi ramanathapuram branch and ifsc code is sbin0000908
                            My father had deposited 41, 000 rs on the same branch but only 14, 000 had been credited to my account
                            I dont know what happened to remaining amount
                            I was staying in chennai so i cant visit the branch to lodge a complaint.
                            So please take a prior action to refund my money back.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              S
                              Shelusheya
                              from Vadodara, Gujarat
                              Nov 25, 2018
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                              Address: 389330

                              Thank you for using your sbi debit card... For a purchase worth rs2299.0 on pos [protected] at itunes.com/bill txn#[protected]. If not done by you, forward this sms from mobile number registered... Received such five sms of transactions not done by me.. Plz help refund and resolution of card.
                              Kalol pms gujarat.
                              Please let me know how to refund such amts.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                S
                                SVineet Pandey
                                from Mumbai, Maharashtra
                                Nov 24, 2018
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                                Address: 400072
                                Website: UPI - BHIM

                                Hello Team,

                                I have done flight ticket booking on 7th Oct'18 with Customer reference no.[protected] and debited VPA [protected]@SBI which was credited to [protected]@icici.

                                For above transaction INR. 5864 debited from my SBI account and status is still failed,

                                Also this transaction details shown in my mobile BHIM app but not shown in SBI account statement.

                                Request you to please refund my amount to my account.

                                Regards,

                                Vineet Pandey

                                Mo/- 91 [protected]
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Nov 24, 2018
                                Updated by SVineet Pandey
                                Please help me to get deducted amount back asap.
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                                  K
                                  KLK@123456
                                  from Dagshai, Himachal Pradesh
                                  Nov 24, 2018
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                                  Address: Solan, Himachal Pradesh

                                  Sir kindly deduct my saving account no [protected] ifs code is sbin0008537 amount deduct is 13917.46 dated 23/11/2018 kindly please refund my amount i have no get the otp my mobile no but this amount is deduct aoutomatic my account i have no withral the amount and noi swip the card in any sales point but deduct my amount kindly please refund my amount
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    D
                                    Devkaran Bundela
                                    from Barmer, Rajasthan
                                    Nov 24, 2018
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                                    On 13th october 18 i swapped my atm card through pos machine at shri punasa dayachandra jain grain merchant shop at khandwa. No receipt printed out, rs. 1440 debited from my account and again same date same amount of rs. 1440 also debited, for both of transactions sms received. However only rs. 1440 credited in my account. On 23.11.18 i put my problem through sbihelpline thrice. Nothing results came out.
                                    My atm last digit is 5280
                                    So, requested to kindly be have a look into this matter to be solved my problem at an earliest, please.
                                    Thanks
                                    Your faithfully
                                    Devikaran bundela
                                    Sb ac account number [protected]
                                    Khandwa br bombay bazar khandwa
                                    Cell no [protected]
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Nov 24, 2018
                                    Updated by Devkaran Bundela
                                    To be reversed my Rs 1440 an an earlier as possible, please.
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                                      Nikhil Deshkari
                                      from Mumbai, Maharashtra
                                      Nov 24, 2018
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                                      Address: Thane, Maharashtra, 400610

                                      Sbi credit card is absolutely useless and cheap, dirty credit card company with no business ethics. I do not want to share card details etc here on open platform although can do so if required. Sbi card charged me 6423.65 under false charges of credit reversal fee when no credit was ever given, when i complained over a phone, the telecaller agreed that it is mistake, but when i saw next month statement, sbi showed above amount and also charged late payment fee and also threatened me to pay late charge fee and also above amount both of which are absolutely false charges. Sbi card sheer harassment, absolutely useless, cheap, dirty credit card company. Beware of their fraud way and keep away from them.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        Mahendra Boka
                                        from Raipur, Chhattisgarh
                                        Nov 24, 2018
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                                        Address: Ratlam, Madhya Pradesh

                                        महोदय में एक सशस्त्र सीमा बल का जवान हू और महोदय मेरा खाता रतलाम की मेन शाखा मित्र निवास रोड की भारतीय स्टेट बैंक में है। महोदय मेंने बैक में वर्ष 2014 से अभी तक कई बार आवेदन दे चूका हू की मेरा खाता पेरा मिल्ट्री सेलेरि पेकेज किया जाय परन्तू अभी तक मेरा खाता pmsp नहीं किया गया और इस बार तो मूझे यह बोलकर वापस भेज दिया गया की आपका खाता कभी भी pmsp नहीं होगा क्योकी जब में आधार कार्ड को लिंक किया गया है तब से सामान्य खाते को pmsp खाता करना बंद कर दिया गया है। परन्तू महोदय हमारे उच्च अधिकारियो के द्वारा समय समय पर हमें pmsp खाते के बारें में जानकारी दि जाती है और यह भी बताया जाता है कि यदि हमें कूछ होता है और pmsp खाता हमरा है तो हमरे परिवार को बहोत साऱी सूविधा प्राप्त हो सकती है।
                                        अब तो महोदय आपसे हि निवेदन है कि उक्त समस्या का जल्द से जल्द निवारण किया जाए
                                        मेरा मोबाईल नम्बर [protected]
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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