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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 468

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V
vinodvaidya
from Mumbai, Maharashtra
Nov 13, 2018
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Dear sir/madam,

I made a payment of rs 2391.00 in favour of icici lombard gic ltd on their website through sbi net banking to buy a two wheeler insurance policy vide transaction reference no.[protected]igaesmqmw7 dated 08.11.2018.

Although the transaction was successfully completed and the amount was transferred, the icici website showed the payment as 'failed'.

Thereafter i contacted their customer care over phone and registered the complaint and received their reply on mail today confirming that they have not received the payment.

Actually i had immediately contacted your complaint forum no. [protected] but due to problem in your system your representative could not register the complaint.

I would, therefore, request you to cancel the above transaction and transfer back the amount of rs 2391.00 to my account no. [protected].

I shall appreciate your immediate confirmation.

Thanks and regards,


Chitra vaidya

Nagpur

+91 [protected]
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    Prathapprathu
    from Bengaluru, Karnataka
    Nov 13, 2018
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    Address: 56066
    Website: Investment intermedi

    Dear sir,
    Kindly help me to recover my money back from investment intermedi, becausefrom phase 3 months rs.3017.00 has been debited from my account saying transferred to investment intermedi and i really dont know have any clue what company this and i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know i’m requesting you please help me to resolve this asap.
    +2 photos
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Nov 29, 2018
    Updated by Prathapprathu
    Dear sir,

    I have complained on nov 13 my complaint I’d[protected] still not resolved please I’m requesting you to resolve this ASAP
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      P
      Pinkupawan
      from Noida, Uttar Pradesh
      Nov 13, 2018
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      Address: 281203

      Dear sir/ madam,
      I am having my account in sbi, dampier nagar mathura. Two months before i lost my sbi passbook account no. [protected]. And i got to know my account has been hold for some reason. For this i need new passbook on urgent basis for continuing my account. Please submit my complain so i can continue my bank account.
      Hoping for problem will resolve soon.
      Thank you
      Regards
      Pawan chaudhary
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        R
        Raajjhesh Patiil
        from Bengaluru, Karnataka
        Nov 13, 2018
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        Address: Pune, Maharashtra

        Hello there,
        I have availed the home loan from sbi in feb 2006 and repaid entire loan in sep 2018. However there is no information / update has been submitted to cibil.
        When i viewed my cibil score it showing as nh (No history in last three years). But i availed the sbi home loan in feb 2006 and repaid entire loan in sep 2018. When i approached to the sbi deccan branch pune they said contact cibil. I have asked cibil they said please contact to your bank, unless and until they will not share the details, cibil can update there records.
        I have approached to sbi deccan branch they say we are not update to cibil.

        Can you please help how i can update my records in cibil?
        Please let me know if you need any other details

        My home loan account number:[protected]
        Thanks
        Raajjhesh patiil
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          V
          vidyashree.s murthy
          from Bengaluru, Karnataka
          Nov 13, 2018
          Resolved
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          Resolved

          Address: 560072

          I have taken an sbi styleup credit card and paid the first bill on 11 sept 2018. However, still waiting for the promised "fbb welcome gift voucher worth 500 rs". Now i am even concerned about the other promises which was made by sbi including anniversary gift of 2000 bonus reward point (Worth rs 500) every year on paying renewal charges (Which ideally make card free for lifetime).

          As per the sbi representative, when the customer pays the first bill of the credit card, they are supposed to get a welcome gift voucher of fbb worth rs. 500 which sbi did not provided.

          Its really disappointing to see for such small things, customer need to contact the customer care n number of times which they shouldn't ideally need to do and required lot of followup with sbi who is always in not responding state.

          This issue is still not resolved. Request you to escalate the case to higher management of sbi to look into these matter closely to resolve existing issues and avoid inconvenience to future customers.

          Best regards,
          Vidya
          Dec 18, 2018
          Complaint marked as Resolved 
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Verified Support
          Nov 15, 2018
          State Bank of India [SBI] Customer Care's response
          Dear Vidyashree.S Murthy, Apologies for the inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 90797 in your mail to enable us to address your concern on priority.
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            P
            Pankaj_Bhandari
            from Gurgaon, Haryana
            Nov 13, 2018
            Resolved
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            Resolved

            Address: Ajmer, Rajasthan, 305901

            Branch manager
            State bank of india
            Beawar-305901

            Sub: - wrongly charged penalty for non-submission copy of rc

            Dear sir

            I have purchased maruti baleno worth rs. 7 lac for which i have made down payment of rs. 1.05 lac from my hard earn money and taken car loan of rs. 5.94 lac from sbi branch, beawar. On this loan i am paying emi of rs.9770/-at the time of loan procedure, i have not been informed by loan manager about submission of rc book to the bank, but when check my loan a/c statement i seen that they have charged fine of rs. 2950/- on dated 05-nov-2018 for not submitting copy of rc book. During last 4 months i have not received any intimation mail /sms or call from bank regarding the same and suddenly they are charging me fine.

            I have visited bank many times after sanction of the loan regarding emi, rate of interest etc. Inquiry.
            During this time neither of your staff has informed me about rc book submission nor i have received any formal notice regarding the same. If i would have been aware about submission or any of your staff would have asked me about the same, then why i would have avoided the submission. You people send regular alerts regarding emi payment but no sms/ e-mail regarding failure of rc book submission? If i will stop paying emis then you will come to my place for collection then why there is no such procedure for other necessary submissions?

            When i called in the call center about huge charges they hear everything attentionly but give reply that you contact your concern branch. So your people only are not aware about the issues and charges. They are misleading me which is a mental harassment and i am under tremendous pressure due to the same.

            Sir, i work very hard to earn every single rupee. Rs. 2950 is a very big amount for me. I am a punctual borrower whose non of the emis has been delayed. Still you are charging me such a big fine which is gross injustice to me.

            So, i request you to please reverse these charges as early as possible. Thank you.

            Regards

            Pankaj bhandari
            Nov 13, 2018
            Complaint marked as Resolved 
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              D
              drvickyg
              from Gurgaon, Haryana
              Nov 13, 2018
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              Address: New Delhi, Delhi, 110059

              A refund of 1535 rupees was successfully processed on 07 july 2018 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

              I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

              I have confirmed with payzapp and they have successfully processed the refund

              Kindly go through the charge dispute emails, locate the pending refund and follow the path back to payzapp payment processor to locate the refund.

              Refund reference # 74799208187001817276530 and 74799208187001817270178
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Nov 30, 2018
              Updated by drvickyg
              No action still taken.
              Nov 30, 2018
              Updated by drvickyg
              please initiate my refund
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                R
                Ranjeet21989
                from Chamrajnagar, Karnataka
                Nov 12, 2018
                Resolved
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                Resolved

                Address: Bangalore, Karnataka, 560076
                Website: Facebook add

                Dear sir / madam,

                This is in regards to online fund transfer from my savings a/c no [protected]
                Mistakenly transferd into sbi
                Ramfal saket, sb/ac. No.[protected], sbi, branch, mangawa,
                Ifsc - sbin0016746
                Sbi bank
                Request you to please revers the transaction to my hdfc savings a/c no.

                Transaction id:[protected]
                Dated: 12/11/2018 time-17:43
                Amount-2000
                Transaction id:[protected]
                Dated: 12/11/2018 time-6:10
                Amount-3000

                Transaction id:[protected]
                Dated: 10/11/2018 time-12:59
                Amount-4000

                Name: ranjeet kumar singh
                Savings a/c no.:[protected]
                Ifsc code-hdfc000885
                Branch: btm 2nd stage bangalore
                Contact: [protected]
                +3 photos
                Nov 13, 2018
                Complaint marked as Resolved 
                I got from this number and asking for money +1 (806) 464-452 +1 (270) 551-5783
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Nov 13, 2018
                Updated by Ranjeet21989
                I got from this number and asking for money

                +[protected]
                +[protected]
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                  S
                  sunitadks
                  from Raiganj, West Bengal
                  Nov 12, 2018
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                  Address: Gopalganj, Bihar, 841436

                  Hello sir,

                  My name is Sunita Kumari, i wish to bring to my notice, a fraudulent

                  transaction which took place form last few months (From 8/09/2018 to

                  10/11/2018), using my sbi account. Every day a small amount of 1000 -

                  2000 rs got debit from the account on the name of AIRTELMONEY, also we

                  are not getting transaction notification sms. We came to know this when

                  I visited the bank and print his passbook. When I come to know about

                  these transactions, I blocked my atm card. I am not familiar with the

                  internet, I have not AIRTELMONEY account as well.

                  When i saw the passbook entries and noticed that, each transaction has

                  mentioned OTHPG with some different serial no. When i search for OTHPG

                  then i come to know that this is fraud transaction and others also

                  complained about this.

                  The total debited amount is around 28, 137 rupees. I request you to

                  please look into this matter as soon as possible and do the needful. I

                  also attached the passbook entries. I have alreay registered a

                  complaint. My complain number is "txn no.-819574/17160200/001, Ticket

                  No-[protected]".

                  Regards
                  Sunita Kumari
                  S/B. A/C. No. : [protected],
                  Branch code : SBIN0002945
                  EMAIL ID : [protected]@gmail.com
                  +3 photos
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    P
                    prabhat123456
                    from Bhubaneshwar, Odisha
                    Nov 12, 2018
                    Resolved
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                    Resolved

                    I have purchased iphone 6 at 2gud website via debit card then i cancelled it and it shows seller has refunded my money on 26th of oct and it should reflect on my account by 5th nov but it has not been credited till date. Today is 12/11/2018. Kindly look into the matter. Refund tnx id provided by seller is [protected] .
                    Kindly look into the matter asap.
                    Nov 14, 2018
                    Complaint marked as Resolved 
                    resolved
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      U
                      Ushir@123
                      from Malegaon, Maharashtra
                      Nov 12, 2018
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                      Address: Nashik, Maharashtra

                      Dear Sir/Madam,
                      I did one transaction from my SBI account of Rs.10000 transfer to Union Bank of India account trough PhonePe application on 04/11/2018. Amount was debited from my SBI account but till not credited in reciever account.
                      kindly refund that amount in my SBI account.

                      A/c no.: [protected] (State Bank of India)
                      IFSC Code: SBIN0000505
                      Transaction ID: P181104134456090202008
                      Transaction amount: Rs.10000

                      Reciever A/c No.:[protected] (Union Bank of India)
                      IFSC Code:UBIN0558061
                      UTR No.:[protected]

                      Please do needful.

                      Regards,
                      Nitin Balasaheb Ushir
                      Mob, No, :[protected]
                      Mail ID: [protected]@gmail.com
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        J
                        Jagjeetbhullar29
                        from Maur, Punjab
                        Nov 12, 2018
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                        Address: Moga, Punjab, 142042

                        My Name is jagjeet singh,
                        My saving account of A/C No: [protected],
                        in state bank of india is not working,
                        From last few days my account always show zero balance, ,
                        While i have few saving in my that account, ,
                        I already submit complaint on sbi complaint forum, ,
                        But they do nothing about that, ,
                        Please solve my problem and make my account in working
                        +1 photos
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          D
                          Dillipeee
                          from Muzaffarpur, Bihar
                          Nov 12, 2018
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                          Address: 76.015

                          Hello team,
                          I raised a mail to mail id: agmcustomer. [protected]@sbi.co.in on 22 oct, but there is no revert till now.

                          There is a refund from yatra with the reference number

                          "the refund reference number (Arn/rrn) :
                          74766518294841936225988
                          It has not been credited yet.

                          IRCTC has raised a refund on 22 oct and not yet processed in my account.

                          Please check. And, let me know asap where it is.

                          Attached below is the screenshot of irctc mail in which it says that the refund had been raised and if not credited with in 7 days then check with bank.

                          Thanks,
                          +1 photos
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                            J
                            Jainendra Pundir
                            from Noida, Uttar Pradesh
                            Nov 12, 2018
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                            Address: 282001

                            Hi Team,

                            I have SBI account ([protected]) in Agra cantt branch since very long,
                            Currently I'm having problems with my saving account balance showing in LIEN account so that I'm not able to debit this amount.

                            Yesterday I visited my branch but ank cleark was saying we don't know about this and can't help.

                            I request you pls look into this and resolve asap.

                            Thanks
                            Jainendra Pundir
                            Cell:[protected]
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              M
                              mukeshram18
                              from New Delhi, Delhi
                              Nov 12, 2018
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 110065
                              Website: www.sbicards.com

                              I had cleared the complete outstanding amount on my SBI credit card (zero balance) and raised the request for closer of credit card, issue for NOC and update the CIBIL report. And they gave me the reference numbers 39175954.When I called SBI customer care for issue NOC, every time they are saying that, NOC will be reached to my mailing address within 1 week.
                              As of now I did not receive such letter or communication from their END. It became very difficult thing for me.
                              When I had paid complete outstanding on that credit card….. Why they are not able to provide NOC to me.
                              Please do the needful..

                              Card Number :- [protected]

                              Thanks,
                              Mukesh Ram
                              Mobile:[protected]
                              +1 photos
                              Dec 21, 2018
                              Complaint marked as Resolved 
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 15, 2018
                              State Bank of India [SBI] Customer Care's response
                              Dear Mukesh Ram, Apologies for the inconvenience caused. We will get in touch with you soon to address your concern at the earliest. Although we would request you not to post your contact and card details publicly but mail us next time at [protected]@sbicard.com.
                              Verified Support
                              Nov 16, 2018
                              State Bank of India [SBI] Customer Care's response
                              Dear Mukesh Ram, We tried to reach you at 11:49AM but were unable to connect. Request you to share an alternate number or a suitable time to call you.
                              Verified Support
                              Nov 16, 2018
                              State Bank of India [SBI] Customer Care's response
                              Trust your queries have been addressed and resolved after our telecon with you. Please reach out to us for further assistance or feedback.
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                                kalaiarasan15
                                from Ottappalam, Kerala
                                Nov 12, 2018
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                                I have cancelled a ticket in indigo airlines.They claim to have refunded the entire amount in three installments to my designated account, also they have provided me with three ARN id's to prove the transactions. when i asked the branch to check the details of my transaction they had some process done to check, after that process they said the enquiry says that the amount has been credited to the account .on successive complaints by me they had been enquiring again and again it has been months since the complaint. so i would ask you kindly to look forward and rectify the issue.i hereby provide the transaction ARN id's.
                                ARN1:IXGAG2JOB5
                                ARN2:IXGAHANPE2
                                ARN3:IXGAHCFGK1
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Dec 19, 2018
                                Updated by kalaiarasan15
                                i haven't got any response from SBI until now for my previous complaint.
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                                  rahulgjack
                                  from Solapur, Maharashtra
                                  Nov 12, 2018
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                                  Address: Bulandshahr, Uttar Pradesh, 431103

                                  I have account in SBI Kannad, Dist Aurangabad, Maharashtra branch, my account has been debited with Rs.5000/- today on 12/11/2018, I have not done the transaction. I tried to contact customer service though call but it required phone banking service, which is currently not available on my account. Please take my complaint and kindly help on the issue.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Sachin V.Khot
                                    from Mumbai, Maharashtra
                                    Nov 12, 2018
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                                    Address: Belgaum, Karnataka, 590008
                                    Website: [email protected]

                                    1. On 6th nov 18 my account has been debited of rs. 4000 from sbi account
                                    2. Again on 6th nov 18 my account has been debited of rs. 3000 from sbi account
                                    3. Lastly on on 7th nov 18 my account has been debited of rs. 3000 from sbi account
                                    These transactions are not done by me & i dont have any paytm account.
                                    Please support.
                                    Sachin khot-[protected]
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Phone or transaction failed but 500 debit my account 1 November .
                                    Not refund my cash

                                    my account is debited rs. 10000 in the name of othpg communications lnoida - Comment #3268051 - Image #0
                                    I want to know why has my account deducted with Rs 295 is this a [censored]ing joke when I haven’t done any investment or a part of the investment who will be responsible is the bank responsible for the above mentioned please return my money back of the said amount Rs 295 as soon as possible

                                    my account is debited rs. 10000 in the name of othpg communications lnoida - Comment #3268159 - Image #0
                                    Rs 295 is deducted from my account every month in a name of INVESTMENT INTERMEDI but I don't have any connection to INVESTMENT INTERMEDI and neither I have subscribed any scheme or something for this.
                                    Rs 10, 000.00 was tried by me from my ATM but its showing withdrawn status without dispensing the money.so please reverse back the amount to my account. the date of ATM trial is on 01/11/2018.
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                                      A
                                      AmitShome
                                      from Mumbai, Maharashtra
                                      Nov 12, 2018
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                                      Address: Kolkata, West Bengal, 700065

                                      Unknown cut named by investment intermedi. Rs.295/-. By sbi.. I call sbi customar care they told me its a ecs by bajaj finserv to overdue crarges.. But when i contact bajaj they refuse. And they send me the documents thats shown bajaj not cut my any overdue charges.. What can i do...? I upload bajaj documents.. And bank cut my 295 sms screen shot
                                      +4 photos
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Account no [protected], ifsc code SBIN0005817 behind ZP office khammam, Account holder name kiran uppali, permenet address pinapaka(village)bhattupalli dist(bhadradri ktgm)pin 507117
                                      I paid the money to mi store but order is cancelled but they give refund arn[protected] but money is not credited my account since 1 month i contacted several times mi but they give same reference number i contacted the bank also they don't know the arn numbers to search . Both mi store and sbi bank members hand up, check and solve my problem

                                      investment intermedi 295 cut - Comment #3268486 - Image #0
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                                        H
                                        HIMADRI SHRIMALI
                                        from Ahmedabad, Gujarat
                                        Nov 12, 2018
                                        Resolved
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                                        Resolved

                                        Address: 363002

                                        Hello sir/madam,

                                        This is himadri shrimali, i wish to bring to your notice, a fraudulent transaction which took place form last week, from my sbi account.

                                        My account is debited with the name of othpg *sbi* card fees google service with rs.7800 and rs.50 without any otp confirmation.

                                        I did not shared my card deatil and atm pin to anyone even not to my family members.

                                        I have blocked my card and tried to get satisfactory answer from customer respective but they are just repeated audio cassette so i request please provide me a solution and refund my amount as it showing sbi card fees

                                        I have shared scan copy of two messages i had get from sbi about *sbi card fees* of ruppes 50 and 7800.

                                        It's very high amount and transaction was without my permission of otp or pin so where is security lies of online fraud for sbi bank?

                                        Hopefully your team will take positive step as soon as possible.
                                        +2 photos
                                        Nov 12, 2018
                                        Complaint marked as Resolved 
                                        It is still not resolved
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        Nov 12, 2018
                                        Updated by HIMADRI SHRIMALI
                                        SBI is marking it as resolved without any single communication
                                        Nov 20, 2018
                                        Updated by HIMADRI SHRIMALI
                                        So called Banking giant of India is taking 10 days to just review is detail or providing an appropriate answer to customer...

                                        Hopefully it does not mark as resolved with out any action after few day...
                                        Nov 20, 2018
                                        Updated by HIMADRI SHRIMALI
                                        Still is not resolved but they had marked as resolved it's there working style.
                                        Nov 22, 2018
                                        Updated by HIMADRI SHRIMALI
                                        SBI is doing hardwork for getting money from customer in the name of(Falana Falana) fees ...
                                        Dear sir,
                                        I inform to say that, many times rs 295.00 deducted in my account saying transfer to investment intermedi.but I never investment any amount in any company.
                                        Please recover my amount as earliest possible.

                                        Thanks
                                        Rakesh Kumar bairwa
                                        [protected]

                                        fraud transaction by sbi on name of sbi card fees of 7800 rs - Comment #3268009 - Image #0
                                        Ref no IMPS[protected] is failure but not refund my money date 3rd nov 2018.

                                        fraud transaction by sbi on name of sbi card fees of 7800 rs - Comment #3268025 - Image #0
                                        Death claim submitted all the documents to the BM still they are asking for surety.the SBI website says that no need of surety below 5 lakhs.
                                        On 2 November 2018 . I was booking E-ticket of flight online on udchalo.com . When I redirected to the payment page then I got the error message which tell that you take much time to fill the card Details.
                                        My money is deducted and also when I check my mail then there is also no mail of booking E-ticket.
                                        Please reply us quickly.
                                        2 times in a month&more.Rs.295 is debited from my a/c.so pls. i want my money back.because i m not invest in investment intermedi.its totaly harassed me.
                                        My transaction while bill payment was failed on 18-10-18 against which I had to get refund of Rs 1, 129/- after some adjustments, which is successful from merchant side but not yet credited in my account. ARN no. for ref is been provided - 74332748293829310165168.
                                        Please update the status.
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