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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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R
Robin Gupta1
from Dharwad, Karnataka
Apr 2, 2018
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Address: Pune, Maharashtra

My Axis bank customer Id is[protected], I transferred 10K to my axis account on 04/02/2018 morning at 9:30 AM. Its still not reflecting in my Axis bank account. However, The money got debited from my SBI a/c.

SBI reference number - NEFT INB: UR07457552

Both the banks customer care is not able to help.I have EMI's to go from my Axis bank account.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    patilpravin23
    from Noida, Uttar Pradesh
    Apr 2, 2018
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    Address: Dhule, Maharashtra, 424005

    Hi,
    I am Pravin Patil, residence of Dhule. My account was hold on account of not providing KYC details. But my KYC details are already updated at net baking account.

    In the view of above issue though I have ~35000/- balance but still I am not able to deposit to PPF account. Last date of submission was 31st March'18 but in due to Hold, I was not able to deposit amount.

    Due to above loss, SBI should not only pay 35000/- to me in addition further compound interest till next 7 years to be payed to me on immediate basis.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Apr 03, 2018
    Updated by patilpravin23
    Thanks for updates.

    SBI branch details:
    SBI Main Branch
    Ishkrupa Bldg., Opp Zilla Parishad, Dhule, Maharashtra.
    Branch Code: 000366
    Email ID: sbi.[protected]@sbi.co.in
    Contact No:[protected]/7320/1281
    Apr 03, 2018
    Updated by patilpravin23
    My details
    Name: Pravin Vinayak Patil
    Mobile No.: [protected]
    Bank may contact me on above details, rest details are confidential hence can not be shared here...
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      P
      prkrishnan
      from Uttukkuli, Tamil Nadu
      Apr 2, 2018
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      Address: 643001

      My account no [protected] state bank of india ooty branch
      Ifs sbin0000891
      Cheque no 181041 dt 18/02/2018 for rs 1000 dishonoured by your bank and debited dishonour charges rs 177 on 06/03/2018 i received a sms from
      Bx-sbipsg dt. 02/04/2018 complaint no [protected] stating that the cheque was not presented to the branch then how the branch at ootacamund debited rs 177 for dishonour on 06/03/2018. I have no other way to take legal action against your bank
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        J
        Jitendra Limbachiya
        from Surat, Gujarat
        Apr 2, 2018
        Resolved
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        Resolved

        Address: Vadodara, Gujarat, 390023

        Hello team,

        Need help below case

        My self jayshree chauhan & my account number [protected] branch contoment.
        I have take new credit card on my fd. After some time. Clear all due & given credit card closer request. My credit card close but when i withdraw my fd than bank not processing because credit card link with fd..

        Credit card close since 1year ago..

        Request you please check & confirm..

        M :[protected] /[protected]

        Name : jayshree limbachiya

        Thanks you..
        May 12, 2018
        Complaint marked as Resolved 
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Verified Support
        Apr 02, 2018
        State Bank of India [SBI] Customer Care's response
        Dear Customer, We have been trying to contact you but unable to do so.Please call SBI card helpline or mail us at [protected]@sbicard.com for further assistance.
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          R
          Rks56
          from Bengaluru, Karnataka
          Apr 2, 2018
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          On 04/01/18, time 20:33, at sbi atm id s1na[protected], txn no 6514, response code 078, savings account inoperative
          Since i am living in bangalore since more than two years and can not go personally in home branch for kyc updation as i was told by bank customer care to visit home branch for updation, and i need my money badly kindly help me out to make my saving a/c operative
          My aadhar no is[protected], may please be linked with account
          Thanks
          Rajendra kumar sharma
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            H
            Hardik282
            from Durg, Chhattisgarh
            Apr 1, 2018
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            Address: Jabalpur, Madhya Pradesh, 482010

            Sir, i want to change my account no. [protected] from view product "khata" to transaction product "saral". Many times i have requested to the branch concerned but no action has been taken so far. Account detail is given below:- account no : [protected] (Cc limit account). Name of branch : state bank of india ridge road code : 7208 district : jabalpur name of firm : atishay poly container
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              S
              shalu rishabh
              from Delhi, Delhi
              Apr 1, 2018
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              Hi all,

              I have a account with sbi, on 1st feb i made a request to withdraw 400 rs...
              At first it was not processed so i tried again and got the money in second attempt.
              When i saw the mini statement i fou d 400 deducted twice.
              At first i thought it will be automatically refunder but havent received yet.
              Please look into the matter and confirm.

              Mail:[protected]@gmail.com
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                I
                Indardev Devarshe
                from Malegaon, Maharashtra
                Apr 1, 2018
                Resolved
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                Resolved

                Address: Latur, Maharashtra
                Website: www.consumercomplaints.in

                I'm satyadevi khindiwale holding sbi card *6001and using last 8days. Ihave received call on 31.3.2018. The lady was talking from sbi branch. She said as it is. She said that my voucher points converts in the card. She was saying it was verification call for transaction. On your mobile otp would be come. You say me that. Another call would be for verification. Then after some time the call received me and asked me my credit card details. I have no idea about it. My 25000rupees are deducted from my credit card amount. Then l have received call. He said these are fraud person who is taken your amount and said me you blocked the card quickly. I called to customer service and blocked my credit card. Please help me to obtain my credit amount.
                May 17, 2018
                Complaint marked as Resolved 
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Verified Support
                Apr 02, 2018
                State Bank of India [SBI] Customer Care's response
                Dear Customer, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 33083 in your mail to enable us to address your concern on priority.
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                  D
                  Dutta Sudip
                  from Kolkata, West Bengal
                  Apr 1, 2018
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                  Address: Kolkata, West Bengal, 700094
                  Website: GOOGLE*Octro Inc txn#

                  01/04/2018 gmail - transaction alert for your state bank of india debit card

                  Sudip dutta

                  Transaction alert for your state bank of india debit card
                  3 messages

                  Donotreply. [protected]@sbi.co.in sun, apr 1, 2018 at 1:30 pm to: [protected]@yahoo.co.in

                  Thank you for using your sbi debit card 478xx3727 for a purchase worth rs50.0 on pos [protected] at
                  Google *services txn#[protected].

                  You are receiving this email because you are a state bank of india customer. Please do not reply to this mail. This is an auto generated mail and replies to this email id are not attended to. Add donotreply. [protected]@sbi.co.in to your white list / safe sender list. Else, your mailbox filter or isp (Internet service provider) may stop you from receiving e-mails.

                  Donotreply. [protected]@sbi.co.in sun, apr 1, 2018 at 1:30 pm to: [protected]@yahoo.co.in

                  Thank you for using your sbi debit card 478xx3727 for a purchase worth rs7900.0 on pos [protected] at
                  Google *octro inc txn#[protected].

                  You are receiving this email because you are a state bank of india customer. Please do not reply to this mail. This is an auto generated mail and replies to this email id are not attended to. Add donotreply. [protected]@sbi.co.in to your white list / safe sender list. Else, your mailbox filter or isp (Internet service provider) may stop you from receiving e-mails.

                  Donotreply. [protected]@sbi.co.in sun, apr 1, 2018 at 1:31 pm to: [protected]@yahoo.co.in

                  Thank you for using your sbi debit card 478xx3727 for a purchase worth rs30.0 on pos [protected] at
                  Google *octro inc txn#[protected].
                  You are receiving this email because you are a state bank of india customer. Please do not reply to this mail. This is an auto generated mail and replies to this email id are not attended to. Add donotreply. [protected]@sbi.co.in to your white list / safe sender list. Else, your mailbox filter or isp (Internet service provider) may stop you from receiving e-mails.
                  https://mail.google.com/mail/u/0/?ui=2&ik=0d8252ad57&jsver=iM8e9KVjh8k.en.&view=...
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    C
                    Chiyachaka
                    from Meerut, Uttar Pradesh
                    Apr 1, 2018
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                    I not getting (Deducted amount (6347) through sbi debit card, sbi account number is [protected]).. Refund of failed booking on 9 march 2018. By make my trip.com booking id-nh[protected]. Refund reference no - ixgagvwtz3. Make my trip.com is saying that they processed refund amount. My mobile number is [protected]. While calling customer service of make my trip.com they always say that submit latest pdf format of bank account statement. Repeatedly.. And they will ask bank why not refunded. Wait for 4-5 days, again after calling they repeatedly say that send pdf format of bank statements they will ask. Nobody contacted from bank or make my trip. I think they don't want to give refund.. My experience is very bad, while i contacted on toll free number of make my trip.com they always said they already processed... I don't understand now what to do..
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      S
                      saisatyanadh
                      from Visakhapatnam, Andhra Pradesh
                      Apr 1, 2018
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                      My name is vanjivaka sairam. Iam studying in a school. I had an account in sbi kiosk banking. Iwant to regiter in sbi internet banking service.in registration it sends otp to my mobile number.in my account i gave the number[protected], but now i changed my mobile number that is [protected]. Kindly change my sbi account mobile numberto[protected]. It will be easy to me to get otp to my mobile number. Thank you
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        Brajesh Kuraware
                        from Bhopal, Madhya Pradesh
                        Apr 1, 2018
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                        Address: Indore, Madhya Pradesh

                        I have submitted schoold fees online by using sbi collect portal on 30.3.18 and get reference no. Du87095945. But in the receipt there is only name of school is shown the a/couple no. Of school is not shown. I went to school but they tell me that transection is not completed yet please check your portal sbi collect and verify in which account my money is gone school name is san marino public school district. Indore m. P.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Apr 01, 2018
                        Updated by Brajesh Kuraware
                        I have submitted schoold fees online by using sbi collect portal on 30.3.18 and get reference no.du87095945 .but in the receipt there is only name of school is shown the a/couple no. Of school is not shown. I went to school but they tell me that transection is not completed yet please check your portal sbi collect and verify in which account my money is gone school name is San Marino public school District. Indore m.p
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                          S
                          Shailendra Dutt
                          from Robertsonpet, Karnataka
                          Apr 1, 2018
                          Resolved
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                          Resolved

                          Address: 560006

                          Sir,
                          I have a sbi credit card with registered mobile no : [protected]

                          My account shows that a amount of rs 754 was debited on
                          Date : 12 nov 2016
                          Shop: beijing bites bangalore in

                          Though i have tried using my card at beijing bites bangalore on 12 nov16, however the transaction was showing as failed and i received a failure of payment message also in my mobile.
                          Thus i ended up paying cash for the same. (Cash receipt image attached)

                          Howvere in my account an amount of rs 754 got incorrectly debited and inspite of repeated requests from both sbi and beijing bites. My amount is yet not refunded

                          The beijing bites shop also confirmed that they have not received any payment of rs 754. I have written several times with sbi with following references:
                          Interaction id - 1-[protected] — on 26nov16
                          Interaction id - 1-[protected] dispute ref:[protected] — dtd 20dec16

                          However sbi/beijing bites fail to refund my amount.

                          Request intervene to resolve my issue

                          -sd seetha
                          [protected]
                          +2 photos
                          May 8, 2018
                          Complaint marked as Resolved 
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 02, 2018
                          State Bank of India [SBI] Customer Care's response
                          Dear Customer, Dear SBI Cardholder, your concern is o[censored]tmost priority to us and we are trying to resolve the same at the earliest. We request you to not mention your personal details & credit card number including PIN, OTP, CVV etc on a public forum or with anyone. You may write your concerns to us at our official e-mail id at [protected]@sbicard.com.
                          Verified Support
                          Apr 04, 2018
                          State Bank of India [SBI] Customer Care's response
                          Dear Customer, We have been trying to contact you but unable to do so.Please call SBI card helpline or mail us at [protected]@sbicard.com for further assistance.
                          May 23, 2018
                          Updated by Shailendra Dutt
                          pls contact me at [protected]... my complaint is unresolved
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                            A
                            Ankush Agrawal
                            from Satana, Maharashtra
                            Mar 31, 2018
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                            Address: Dhule, Maharashtra, 425405
                            Website: www.sbi.co.in

                            Respected sir / madam,
                            I am ankush agrawal stay at shirpur dist. Dhule, a/c no.[protected] in state bank of india, shirpur branch.
                            Sir / madam, i am depositing in bank cdm on 30/03/2018 rs.700/- without atm card for that sbi accrued charges rs.25/-. When i communicating with branch manager for that by mail. They told that charges accrued as per sbi.
                            Mostly atm closed, a/c in atm mostly switch off. Then why bank accrued bank charges.
                            Please reverse charges which is deduct by bank and guideline to bank give customer satisfaction service.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              Laxman ekilwale
                              from Solapur, Maharashtra
                              Mar 31, 2018
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                              Address: Jalna, Maharashtra, 431501

                              Respected sir i am laxman rangnath ekilwale from partur dist jalna maharastra. Sir on 27 march 2018 i use my atm card no.[protected] for widroling 10000 rs in the atm of maharastra state bank branch partur at 7.00 am. When i use my card money does not come from the atm but we get massage deduction of 10000 rs in my salary account no.[protected] sbi branch partur if sbin0005532 micr 43002499. So sir i requested to u please help me to refunding 10000rs in my salary account. My mo. No [protected] and gmail [protected]@gmail.com
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Mar 31, 2018
                              Updated by Laxman ekilwale
                              Help help
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                                Muna719
                                from Bengaluru, Karnataka
                                Mar 31, 2018
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                                Address: Kendujhar, Odisha, 758035

                                I have requested to change the registered mobile number. And sbi not changed the registered mobile number completely.
                                Still the old phone number is exist in the profile. So whenever i am changing anything online, sbi sends otp to old mobile number. Nothing can be changeable online because o[censored]navailability of otp.
                                But transaction alerts' are triggering to new number.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Mar 31, 2018
                                Updated by Muna719
                                I have requested to change the registered mobile number. And SBI not changed the registered mobile number completely.
                                Still the old phone number is exist in the profile. So whenever I am changing anything online, SBI sends OTP to old mobile number. Nothing can be changeable online because o[censored]navailability of OTP.
                                But transaction alerts' are triggering to new number like deposits and withdraws.
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                                  Kartik1981
                                  from Mainpuri, Uttar Pradesh
                                  Mar 31, 2018
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                                  Address: 396230

                                  Sir,
                                  My self mr kartik pradhan. I have an saving account with silvassa branch (Sbin0006586).
                                  I have lost my registered mobile number [protected]. But i also go to my sbi home branch silvassa 4times to update my new number [protected].
                                  All times sbi staff told me that my number is already changed. But i have not found any sms about my tnx for sbi.
                                  And i also could not use netbanking due to my new number is not updated.
                                  Pls update it.

                                  Kartik man i pradhan
                                  A/c no-[protected]
                                  Old no-[protected]
                                  New no-[protected]
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Sajitha Abhilash
                                    from Chennai, Tamil Nadu
                                    Mar 31, 2018
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                                    Address: Udaipur, Rajasthan, 313001
                                    Website: sbicreditcard.com

                                    Myself s. Abhilash is using sbi crdit card sine last 6 months. On 8th mar i tried to book a flight ticket in goibibo using sbi credit card and the transaction was not completed but a payment of rs.12612/- was deducted from account. Since the transaction was not completed i had booked the ticket using my hdfc card. Normally all other banks will auto reverse the payment wihin 2-3 days if the transaction is not completed. But the the payment was not reversed and i contacted sbi credit card consumer care and launched a complaint. Till date payment is not reversed and the team is saying the resolving period is 120 days. I cannot understand the logic of 4 months resolving time to confirm a transaction with the merchant. And meanwhile they are asking me to settle the payment otherwise interest will be levied!!! I would like to know if i make the payment then i will get interest back from sbi at the rate what they are charging from consumer!!!. It is pathetic experience and i don't want to use this sbi card anymore. Kindly help me to get the transaction reversed.
                                    +1 photos
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                                      Ramkabilash
                                      from Dhanwar, Jharkhand
                                      Mar 31, 2018
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                                      Address: 841301
                                      Website: [email protected]

                                      Date on incident - 31 mar 2018
                                      Client no.-[protected]
                                      I have dsp account in naval base kochi sbi branch. Presently i m on leave in chapra bihar. I have visited rcc sbi branch (Ifsc code sbin0003614) for making a draft but branch manager said that your account in other branch, i cannot make a draft through cheque. But my cheque is multi - city cheque. When i said that you gave written reply than he ignored and quarreled. What i do please respond.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        Anila Sivankutty
                                        from Hyderabad, Telangana
                                        Mar 31, 2018
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                                        Address: Hyderabad, Andhra Pradesh, 500055

                                        On 2nd feb 2018 my credit card swipe has happened twice without my knowledge for rs.7000/- each. No otp was generated in my cell but just received debit messages. When investigated further i see otp is generated only in my email.

                                        I have raised my complaint through dispute transaction form with sbi card charge back team and they just replied otp was successfully generated in my cell and they cannot do any thing in favour. Where as i did not receive any message in my cell.

                                        In spite of me repeatedly asking them in email where and what for this transaction is made. They always replied back only stating otp is successfully generated in my cell and make the payment on time.

                                        Finally i approached cyber crime, hitech city, hyderabad and lodge the complaint. And check what to do with amount as its an disputed amount.
                                        They advice me to give the copy of police complaint raised by me to the credit card team. I have forwarded this complaint to sbi charge back team.

                                        But to my surprise even when they know this is an disputed amount and police is investigating it i receive a message that now i need to pay rs. 16, 825 (Interest and fine is added) and its overdue. How can sbi credit card team do this with a customer on an disputed amount.

                                        Government things of cashless india. But if such incident increase india will not achieve that and people will loose trust with such an esteemed nationalized bank also this will now effect by cbil score without my fault.
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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