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State Bank of India [SBI] Complaints & Reviews

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S
shantanua
from Pune, Maharashtra
Mar 15, 2018
Resolved
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Resolved

Address: 411017

Hi Team,

I raised the complain on 9th March already via consumer complaints. SBI replied back with a reference number. They did mention to call back to discuss the matter. However, there is no call or mail on the raised concern.

Can you please check with them? Reference # 26648 is assigned by SBI to my raised complaint.

thanks,
Shantanu
Apr 17, 2018
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Mar 17, 2018
State Bank of India [SBI] Customer Care's response
Dear Customer, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 29416 in your mail to enable us to address your concern on priority.
Mar 18, 2018
Updated by shantanua
Hi,

How many references bank is thinking to provide for same issue. I have sent all the details to [protected]@sbicard.com with reference $26648. Now you are giving me new reference number. I will send the details again and then there will be no response for weeks like it happened with #26648.

shantanu
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    K
    K fakar enterprises
    from Savantvadi, Maharashtra
    Mar 15, 2018
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    Address: Nagpur, Maharashtra, 440008

    I m k fakar enterprises a/c no [protected] ghass bazaar rampeth nagpur 440008 I M GOOD CUSTOMER OF SBI AND REGULAR CUSTOMER .IN LAST TWO YEARS I M SUFFER LOT MENTALLY HARESMENT BECAUSE OF SME II MATE CHOWK NAGPUR CHEIF MANAGER DILIP ATHALE HE IS VERY CORRUPT PERSON & his chain also . PLEASE TAKE ACTION OR CHANGE post dilip athale cheif manager .i m totally harres or suffer lot .please accept this complaint
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      S
      supriya9059
      from Hyderabad, Telangana
      Mar 15, 2018
      Resolved
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      Resolved

      I had booked train ticket in paytm 2 times but it has failed.. Paytm is telling it has refunded the amount to bank but does not credited to my account and i have transferred 350 rs from paytm to my bank a/c it has been also not credited... And my account has deduction of rs 23.60 for 6 times for insufficient fund transferred but i tried to transfer the fund what i have in my account only for 3 times
      my a/c no is [protected]
      inkollu branch sbi
      ifsc code sbin0015024
      Mar 15, 2018
      Complaint marked as Resolved 
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        S
        Sourabh1989
        from Dehra Dun, Uttarakhand
        Mar 15, 2018
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        Address: Sonbhadra, Uttar Pradesh, 325215

        Ref: A/c No. : [protected]

        Dear Sir,

        Myself Sonu Pankaj S/o Sahablal Pankaj (A/c:

        Address: 9, Bohat Post Bohat Mangrol - 325215 (Baran), Rajasthan

        This incidence occurred while i was in Delhi for my office work.

        Three Person came near to me and ask me for my beg, my wallet & my money.

        They all three persons shows me the weapons and ask me the password.

        When i was crying in front of peoples there's nobody help me and they all three persons force me to give up and at last i gave up on my knees and gave them my ATM password.

        And then they withdrawaled total Rs. 39, 000/- as per below:-

        14.03.2018 ATM CASH 5869 Rs. 4000/-

        14.03.2018 ATM CASH 5875 Rs. 10, 000/-

        14.03.2018 ATM CASH 5877 Rs. 10000/-

        14.03.2018 ATM CASH 5879 Rs. 10000/-

        14.03.2018 ATM CASH 5883 Rs. 5000/-

        I need your kind help to get this issue resolve as priority.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          D
          daksh narain
          from Noida, Uttar Pradesh
          Mar 15, 2018
          Resolved
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          Resolved

          Address: New Delhi, Delhi, 110005

          I got a call from unknown number. He is trying to asking my credit card detail like expiry date of card, 16 digit of card number, CVV number and later message.
          He was saying that he want to link adhar number with my card number. So he need my card details. But at the last he was trying to know OTP message details I refused him..
          Please beware of this number: [protected]
          Apr 26, 2018
          Complaint marked as Resolved 
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Verified Support
          Mar 17, 2018
          State Bank of India [SBI] Customer Care's response
          Dear Customer, We at SBI card or our vendors will never ask for your CVV, pin, OTP or internet password. Please never share such information with anyone.
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            S
            sugash prabhu
            from Gurgaon, Haryana
            Mar 15, 2018
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            Address: 632002
            Website: amazon

            I have bought from amazon i have returned my product and they have refunded but in my account didnt credit yet they reflct the amount 2299 rs has been succefully processes on 2/24/2018 . the refund reference number is[protected]

            Your refund for the order[protected] of Rs.2299 has been processed successfully on 2/24/2018. The amount should reflect in your account by 2/28/2018.

            The Refund Reference Number for the transaction is[protected].

            In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above Refund Reference Number. Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              V
              VARUNJARIAL
              Mar 15, 2018
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              Address: Ghaziabad, Uttar Pradesh, 201009
              Website: www.sbicard.com

              Dear sbi,

              I have been looking to close my issue from 13 sep 2017 either by contacting to your customer care and by mails but no serious response to look into this matter.
              It is amazing that 8 month is approaching but my complaints are still open.
              I dont want to continue with your card reminding you and updated request fr closure in sep 2017 only.
              1. Second year annual fee charged after confirming me free card from your side for second year, reversal the same
              2. Late fees charged, reversal the same
              3. New 2 cards i received are life time free told me its free as per my eligibility
              4. Reason for delaying my issue 7 months still not resolution come
              5. Close my account in jan 2018 after escalating my issue to social media.

              I will not pay any amount until all issues has been settled by sbi sbi staff is unprofessional and lack of knowledge who given me a card as free but later they charge annual fees of around rs3600 its clearly a mis sale and fraud done by sbi and all executives varun
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                R
                Rashida imran shaikh
                Mar 15, 2018
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                Sir
                I have an sbi salary ac no opened in 2007. I use it for two three years after that i didnt oprate it. Now i lost my atm also.
                I just want to know the account number because i forgot it and dont have even old passbook so how should i will get information about it
                Whether it is present or not. I want to use it again but i am not getting the account no
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                I have a SBI savings account without having any SBI debit card but in my account statement there is a debit for annual fee of debit card . And I have also inform my branch but no measurable action is taken . So I request the authority to look into the matter and solve it as soon as possible.

                information regarding ac no - Comment #3040103 - Image #0
                information regarding ac no - Comment #3040103 - Image #1
                I am working at Bongaigaon Municipality as UDA, permanent staff. My SBI Bongaigaon branch sanctioned a Housing loan under APON GHOR SCHEME (Govt. of Assam) to me and issued a latter on 16/02/18, Letter no. PBD/BR/801. But till date I have not received the amount. and my college Sumitra Singha have withdraw her loan amount who applied after me.

                information regarding ac no - Comment #3040111 - Image #0
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                  K
                  Koolkp
                  from Delhi, Delhi
                  Mar 15, 2018
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                  Address: Rewari, Haryana, 123401

                  Sir i want deposit some cash in my account but problem is my account in jodhpur dost in rajasthan and now i'm live in rewari haryana so today i'm went rewari sbi rajeev nagar branch and deposit some cash but sbi staff not deposit nd he say to me don't come here next time nd say i never deposit your cash nd go another branch. Nd my problem is i have no debit card. I want for you plz fast action.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Mar 10, 2018
                  OmPrakashVyas's response
                  Mobile No [protected]
                  Mar 10, 2018
                  OmPrakashVyas's response
                  My ICICI AC[protected]
                  Mar 10, 2018
                  OmPrakashVyas's response
                  I have not received amount from the SBI ATM.
                  I am Sbi crad Holder .my card no is [protected] please change my mobile number to [protected]form old no[protected]for the update for. monthly statement as "chief manager vigilance department sib I.h. o.hyderabad thanking you. Sachin Jaju

                  bank staff - Comment #3040095 - Image #0
                  bank staff - Comment #3040095 - Image #1
                  bank staff - Comment #3040095 - Image #2
                  Sir
                  I'm coming form one week for reset for ID and password of internet banking but not any employee here
                  I hope u are taking suitable action
                  Thanks
                  Ranvijay Mishra
                  14/03/2018

                  bank staff - Comment #3040110 - Image #0
                  Dear sir
                  Last day one unknown user call to me about atm and net blanking detail got to me and my fund transfer to self account. his account in sbi so requested to please this AMOUNTS in freeze .
                  Detail are attached pls help me

                  bank staff - Comment #3040167 - Image #0
                  Dear Sir/Madam,
                  I have not received amount from the ATM. The Amount Rs.8000/- is debited from my ICICI Account and it was not automatically credited in to my account.

                  Om Prakash Vyas
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                    K
                    krs12
                    from Vasai-Virar, Maharashtra
                    Mar 15, 2018
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                    To,
                    The chief branch manager
                    State bank of india
                    Main branch

                    Dear sir

                    A refund of 799 rupees was successfully processed on 8 march2018 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                    I have called the state bank of india customer service and the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                    I have confirmed with amazon and they have successfully processed the refund

                    Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                    My account no [protected]
                    My ref# no 800556
                    +1 photos
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    I have a account in sbi Bank I go there Nadbai rajasthan branch. I have a statement for online form. 5 costumer in a row but after 45 minute my number after it reply me our printer is not connect in any computer so go to home and try tomorrow. I am very tired to its matter.
                    So please sir solve its problems.

                    charge dispute refund my amount - Comment #3040105 - Image #0
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                      D
                      Direstraits
                      from Mumbai, Maharashtra
                      Mar 14, 2018
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                      Address: Mumbai City, Maharashtra

                      I had an sbi credit card which had a lien on one of my fixed deposits with sbi branch in mumbai, initially i was told just to submit a copy of fixed deposit to get this credit card, i cancelled the card in 2013 and cleared the last statement dues and even got a closing statement from sbi cards, my fixed deposit has matured in march 2018 but the bank says there is a lien on my fixed deposit by sbi cards, i have called sbi card card helpline but i am told they cannot find details of my credit cards,
                      i am being harassed and dont know what to do to solve this issue, pls advise whom should i contact ?

                      Anek
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        J
                        jordan1988
                        Mar 14, 2018
                        Resolved
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                        Resolved

                        Address: Ahmedabad, Gujarat

                        Dear Sir/Madam,

                        I applied credit card in SBI 2016 and they said will get limit of 36k but after a month when i track it says "We regret to inform you that your SBI Card Application could not be processed since it does not meet our policy. We thank you for your time."

                        Again i applied in 2017 (App No.[protected] and they told me that you will get limit of 111k and again declined.

                        Now its too much 3rd time : Congratulations! Your SBI Card application reference no.[protected] has been approved* in principle with a credit limit of Rs. 266000. they declined again and again.

                        Because of the my CIBIL score went down from 867 to 834 Approx.

                        i have other credit card with limit of 129k.
                        Apr 30, 2018
                        Complaint marked as Resolved 
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 16, 2018
                        State Bank of India [SBI] Customer Care's response
                        Dear Customer, The reason for decline of your application is purely a business decision, taken in good faith and certainly in no way is indicative of your credit worthiness. Please accept our sincere apologies towards discomfort caused to you in this regard.
                        Mar 16, 2018
                        Updated by jordan1988
                        It means you are talking your own decisions. No standard protocol and system right. Then you you are running credit card service. I applied with Other company's credit card who provided me credit card 3 years ago with 20k limit and now they increased it to 129k. Because of SBI only my cibil score went down. It was very good score of 867. You know what simply you are taking our details to sell it and make profit only. Other wise how could SBI keeping one person in every mall and store for providing credit card all the time.

                        Simply this is not acceptable reason to decline my application.

                        This is completely scam to get people information to sell and making profit.
                        Because the day when I applied for SBI credit card I'm received so many emails and sms for credit card and loans.
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                          deepa03
                          from Dhanbad, Jharkhand
                          Mar 14, 2018
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                          Dear sir

                          I am an applicant of the SBI Recruitment of Junior associates(customer support and sales)Advertisement no. CRPD/CR/2017-18/10, my registration no. is [protected]. I want to say that while filling the form, in the column of Date of Birth, I have filled my date of birth as 15.09.1990 by mistake however my correct date of birth is 15.12.1990. I therefore request you to abide me by the information as to what has to be done regarding this problem.

                          It’s a kind request to you to correct this error & inform me about the correction done for the same on my registered email id [protected]@gmail.com.

                          Thanking you Yours faithfully Deepa Kumari
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            K
                            khaka
                            from Delhi, Delhi
                            Mar 14, 2018
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                            Address: non
                            Website: -

                            Respected Sir/Madam,
                            Please be informed that I have a credit card of State Bank of India having no-[protected], on date 12/03/2018 I received a call on my Mobile at 12.33 PM from Mob no:[protected] which was actually a false number.The lady caller person told that I am calling from sbi credit card customer care, Are you Mr. Bidyadhar Sahu, S/O-Hrusikesh Sahu, I replied yes Mam than she asked me ' Can I know why you did not use your Reward point whose value is Rs.4998, today is the last date for availing this, do you want avail this. I replied yes Mam. then the lady said please pick up your card on your hand, for verification You name- Bidyadhar Sahu, Date of Birth-01/07/1976, Your card no.-[protected], I replied yes Mam.Then the lady said I will transfer your call to IDEA CELLULAR Machine please keep your mob. on hold.after few movements a lady said please dial on your mobile the 3 digit no of back side of your card other wise we can't proceed your facility then I dialed these 3 digit on my mobile, after dialing I had got two message from SBICARD that transaction have been made on card.The details are 1.Merchant/Establishment name-YESBANK, Transaction Amount-Rs.9, 990.00 2. .Merchant/Establishment name-IDEA CELL-BILLDESK, Transaction Amount-Rs.-4, 998.00 .Kindly urgently look in to this matter and resolve it.

                            Yours Faithfully
                            Mr.Bidyadhara Sahu
                            Mail.[protected]@gmail.com
                            Mob.No-[protected]
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                              nitish raman
                              from Banda, Uttar Pradesh
                              Mar 14, 2018
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                              Address: Gorakhpur, Uttar Pradesh

                              Is it mandatory to take sbi general group health insurance policy while opening a sbi account. My account has been debited with Rs 1300 while no such information being provided to me before debiting that amount from my account.I visited my local sbi branch executive, where he says it is mandatory to have such policy while opening a new account at their branch.
                              I feel like i have been cheated by sbi.
                              I don't want such insurance policy with my account and want to surrender this policy.
                              And want my money back!
                              Kindly help
                              Thanks.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                Arumugarajan Nagarajan
                                from Chennai, Tamil Nadu
                                Mar 14, 2018
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                                My card number [protected] in the name of Arumugarajan.
                                there was a fraudulent transaction in my card on 07/03/2018 for 351.12 EUR (28404.02) by OSKAB 59WASQUEHAl. My card was blocked and i immeditely informed the customer care.I am unaware of this transaction and iam not responsible for the money.
                                please do the needful
                                arumugarajan
                                +2 photos
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  Surya_dasgupta
                                  from Kolkata, West Bengal
                                  Mar 14, 2018
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                                  Address: Cooch Behar, West Bengal, 736101

                                  Dear team,

                                  I am Mr. Surya Sankar Dasgupta, having a complaint against the unethical deduction of money from my SBI savings account, saying that your account is debited INR. 295.00 on 14/03/18 transferred as investment intermedi. I am cent percent sure of not having such type of auto debit investment at all. Please see the above mentioned complaint as earliest as possible.

                                  Regards
                                  Surya Sankar Dasgupta
                                  [protected]@gmail.com
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Te@
                                    from Mirialguda, Telangana
                                    Mar 14, 2018
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                                    Address: Guntur, Andhra Pradesh, 522403

                                    I like to know whether the banks follow secrecy of customer details or not? I got my personal information from outside person and got shocked how can they come to know my details. Really felt bad about it. If he /she is an employee of sbi also with out my permission how can they access my details. I want an explanation for this from bank side. Please help me with the resolution of my concern as soon as possible.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Mar 21, 2018
                                    Updated by Te@
                                    Why there is no response from the bank till
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                                      sisirpanja83
                                      from Kolkata, West Bengal
                                      Mar 14, 2018
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                                      Address: Kolkata, West Bengal

                                      Late fee is charged. But i have deposited in drop box a cheque of Rs. 10, 699/- (details: HDFC Bank, cheque no 00068,
                                      dated 19/01/2018) on 19.01.2018 to your SBI Camac Steer branch (Shantiniketan Building, Camac Steet, Kolkata-700017).
                                      I use to deposit it since last few months.
                                      Now this time i got a call from this branch and informed me that this cheque will not be processed as this branch is not
                                      operative for this function from 18.01.2018.
                                      The next day i went your branch to collect the cheques. Your officers were so busy that they could not return me the
                                      cheques within one hour. Then after waiting 1 hour i returned without taking the cheques.
                                      How on the earth i know that your particular branch is not oprating to accept credit card payment from 18.01.2018.
                                      i have not recived any intimation from your end that the particular branch will not accept credit card cheques from
                                      18.01.2018.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        Z
                                        Zulfiquarali786
                                        Mar 14, 2018
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                                        Address: West Champaran, Bihar, 845455
                                        Website: [email protected]

                                        State Bank Of India — unmarking the lien amount in my Savings account.

                                        Dear Sir,

                                        I have savings account #[protected] in State Bank of India Narkatiaganj branch. My account is being kept on hold against any transaction and showing lien amount liability Rs. 300000.00 i don’t know what amount is this and why my transaction is hold even i have much balance in my account. Leave out of India now i am facing difficulty to handle my account through net banking.
                                        Therefore, I request you to kindly unhold my transaction and remove lien amount liability from my account.
                                        Looking forward for your positive response and immediate action please

                                        Regards,
                                        Zulfiquar Ali
                                        Account# [protected]
                                        [protected]@gmail.com
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        I have an issue of holding my account for only 50000 amount of transaction now i am a student i am facing lot of problems i dont have cash and i studied in delhi my home is in jharkhand, due to this i have to go my home branch to unhold my account till then how i can survive without any cash in my hand ..
                                        Hi sir my SBI account is hold 51000 please tell me know how to remove hold in my SBI account please send me information
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