State Bank of India [SBI] Complaints & Reviews

Money transfer from my credit card to www oxigenwallet com gurgaon
I got a phone call thru # at 11.30 hrs 22-sep-2017 ; he introduce herself as sbi bank credit etc. And asked the credit card card no. But i refused to say my card details. And they forced me from that day onward i am unable to login my account and received otp which says 4000rs + 4000rs debited from my card. Immediately i tried to contact sbi credit card but its always waiting pool for my no nearly 30 mins. And unable to contact alter receive messages also form sbi. But they debited amount from my credit card without any information.
After statement received then only i came to know the amount is debited without my knowledge. That transaction is fully cheated and not initiated by me there is no relation ship with www oxigenwallet com gurgaon. The same company cheated lot of people and they complaint already but even though bank not taken any action or block particular company.
Please guide me what to do. I.
Understand sbi - mobile network + www oxigenwallet com gurgaon have illegial relation ship to cheat people

I have done the fund transfer to axis bank in imps on saturday afternoon on[protected] at 3 o clock but money was debited from my account it is not credited to the beneficiary account. I have given a call to your customer care so many times but they do know how to resolve the issue.
Name p chenchu saisarath
[protected]
A/c no [protected]
Venkatagiri branch
Ifsc code :sbin0000969

Dear sir, maine 12/04/18 ko apne sbi a/c no:- [protected] ke atm card ke through indain overseas bank ke atm machine see 9000/- nikalne ke liye process kiya aur mere account se 9000/- debit bhi ho gayaa lekin atm machine me kuchh kharaabi hone ki wajah se cash dispense nahi ho paya..
to maine 13/04/2018 ko customer care me complaint kiya jiska complaint id:- at[protected] hai.
aur abhi tak mujhe mera paisa mere account me waapas nahi mila hai.

Hello there, i made payment on above date to cbseneet. Nic.in from online debit card payment, transection got cancelled but i money didnt credited to my account.

Please check below for details.
"by debit card-sbipg[protected]cbseothdrcard mumbai — "

Please reply me as soon as possible and credit amount in my account.

Thanks
Aman chourasia

Respected sir,
I have paid 1800 to amazon. The order is cancelled and the refund is processed by amazon of rs. 1800. The transection no/ refund ref. No. Is[protected]. But the amount yet not reflact in my account.
Transaction date[protected]
Account holder's name - rakib latif khan
Account no. [protected]
Sbi card no.[protected]
Email id - [protected]@gmail.com
Refund ref no.[protected]

On 21/04/2018 when I reach customer counter and give my documents on that time the behaviour of the accountant of sbi branch kankinara is not proper he behaved like a domenent person and spoke rude word from me. The account of kankinara branch always behave rudely from to all customers. This kind of manners is not suitable for your company's future. I hope you will take this complain as a serious matter and take proper action against the accountant as soon as possible. I shall be obliged for you collaboration and immediate action.

I had been doing a transaction of 810.50 to HPCL for booking of gas refill on SBI-epay Gateway on 07.02.2018. During processing of payment, SBI-epay gateway got hanged. Amount of Rs. 810.50 was deducted from my account but booking was not done. I have waited for my refund for more than one month but same is not refunded till date.
Transaction details is UPI/[protected]/SBIEPAY.[protected]@SBI

Therefore, I request to you kindly look into the matter so that my deducted amount may be credited in my account.

Respected Sir,

My Name is Pankaj Patel, SBI Agent ID 70866, Sir I had made already 432 Top Up recharges of worth Rs 71, 17, 300 /- but i had not received my commission of 0.5%to 1% of the whole recharges yet, On my query regarding release of my commission to the organization i had got no response from your working employees.
Sir I'm attaching the data of all the recharges done by my side.Please have a look.

Sir I Kindly request you to please have a look onto this matter as if i got this much late release of amount it will be difficult to work in future Sir i request you to take this issue seriously & release my commission from the NICT as early as possible.

Thank You
Regards
PANKAJ PATEL
ID- 70866
[protected]

Am a savings account holder o[censored]ttorayan, Siliguri.Branch, my account credentials are mentioned below. While attempting to withdraw a cash of Rs.10000 through Punjab National Bank ATM on 14th April'18(Saturday) amount not dispensed however my account got deducted immediately. I tried reaching customer care & they advised to wait for 02 working days for the amount getting credited but am yet to receive the amount. Attaching the transaction message alert herewith. Would request you to kindly help in getting the amount credited in my account asap.

My Banking details are-

Name-Gladson Das
A/c No-[protected]
PNB ATM-N1878100
Transaction No[protected]
Contact No-[protected]

Even after having an on time credit history from 2009 (The date i was issued sbi credit card) to june 2017, i and my family are being mentally harassed with threatening calls from sbi credit card department for not settling the fraudulent transactions/amount of rs. 46, 643.85 made from my sbi credit card on 29th april 2017.

On 29th april 2017 evening, i suddenly started getting many notification sms from sbi credit card about various random international transactions. I never got any otp message for any of them. I had immediately reported sbi credit card and chargeback dispute team at sbi about the fraud transactions. My card was immediately blocked. Even after blocking, i was getting many failed transaction attempts in various currencies at various random places.

My statement was generated on 22nd may 2017 in which there were 3 fraud transactions amounting rs. 44, 841.01. The description said that the transactions held in oklahoma in usa (Usd), kraków in poland (Gbp) and california in usa (Usd). There were also fc markup, st, sbc and kkc for these transactions amounting rs. 1802.84, which totals to rs. 46, 643.85 with fraud transactions. The transactions from statement are as follows:

29-apr-17 01, 606.96 inr (025.00 usd) ftc*feed the children[protected] ok
29-apr-17 16, 115.07 inr (194.01 gbp) taiwangun.com krakow pol
30-apr-17 27, 118.98 inr (421.90 usd) the scooter farm[protected] ca

There was another fraud transaction in the statement held in queensland in australia (In aud) according to the statement, but this was reversed in the statement itself. The details of this transaction is as follows:

30-apr-17 23, 999.68 inr (497.49 aud) scooter hut burleigh head qld

I made a payment of rs. 29, 137 on 12th june 2017 towards expenses incurred by me and kept following up for the reversal of the remaining amount towards fraud transactions. The charge back dispute team said that they were not successful in reversing the fraud charges of rs. 46, 643.85 to my account. And since then, i have been pressurised, mentally harassed for close to an year now to settle the charges - which were not incurred by me. I have submitted email proofs to sbi about my communication with transaction dispute team but it has led to no result - i have been given false promises by sbi that the account will be settled by sbi, that i would no longer be bothered but nothing such has been done by sbi. Today, together with the late fees, financial charges and tax amounts - rs. 46, 643.85 has become rs. 74, 487.72 and i am being harassed to settle the charges immediately.

I have been continuously calling and mailing sbi ([protected]@sbicard.com, [protected]@sbicard.com and [protected]@sbicard.com) to settle these amounts and they have been giving me false hopes that it will be settled, but in reality they have sent recovery agents to my home many times and i had to explain them every time, they have called me many times and every time i had to explain them again, and recently they have started calling my parents, and spoke to them in very loud and rude way and threatened them about confiscating my passport and spoiling my credit history so that i never get any loan or credit card from any bank. They also called my sister and asked her about whereabouts. I have already broken down many times because of all this behaviour. Therefore, i am posting in the national consumer forum for justice. Sbi should reverse all the fraud charges, stop the harassment, clear any damage done to my cibil score, and apologise for their unprofessional behaviour.

This is utter unprofessionalism and injustice by sbi where they are appointing rowdy bullies to even call parents and threaten them for fraud transactions which should have been reversed by them immediately. I am wondering about justice, law and order situation in india. Is there any law to safeguard customer rights and dignities? Is there any law to prevent companies like sbi to harass its customers in anyway they feel like?

I and my family feel very sorry for law-less country india is becoming. Please help us by raising voice against these type of criminal activities and torture being done by companies like sbi.

Thank you,
Regards,
Reema

A/c no : [protected], a/c holder name : mrs. Priti w/o mr. Sunil kumar. There is 2 fraud transaction amount of rs. 10, 000/- each has been debited from my above account on april 19, 2018 which i had not done. I got 2 sms on my mobile number, hence i came to know about this. Please check and help me to get the amount back to my account number. Please check and resolve the issue as soon as possible.. Awaiting for your reply.. My contact number is [protected]..

Dear Sir,
My a/c No. is SB [protected]. Today I checked my account through mini statement and found that I lossed my balance of Rs. 1, 25000/- through DEBIT SWEEP on 21.04.2018. I am totally shocked to see my available balance. I do not have internet banking facility for my above account.

Pls let me know how it happend automatically without my concern. Does it mean I lost my money. I m afraid. plz help.

With regards

Santiush Kandulna
[protected]@gmail.com

Dear Sir,

Starting from 20.02.17, from my SBI account ([protected]), SBI is deducting SI charges and till now they are deducting 295 per month but though I am maintaining proper balances in my account, request you to take care on this issue as i am not getting any proper help from bank.and i am not clear also why they are deducting and till now they have deducted more than 4000 in this timeline.

Please look into the issue so that I can get back my deducted money to my account.

Bank : SBI
Branch : Dumdum Road.
Brach code: 12373
SBI account ([protected])

Thanks,
Suchata Das

My card ending with 4714

March month payment is 56480 but as per em it is 16444.

Why they are charging extra no clarity

I have done full payment charges of 56480

But april month bill nothing is mentioned for this extra paid charges

April month bill is 33462 but as pr emi it is 15188

Why they collecting extra charges and where they utilizing this amount no explation

If i will pay 15188 total emi then they will put extra finance charges

I want explanation about this etra charges and where they adjusting charges

As per norm we have to pay for emi and gst aplicable to that emi but no extra chrges

Dear sir
A refund of 2166 rupees was successfully processed on 16apr2018 to my account from amazon.in. This amount should have been credited to my sbi account num: [protected] by now, but i have not received the refund till now.

I have called the state bank of india customer service and and shared the authorization code (Refund reference number) 74332748106810500528792 with the executive but he expressed his inability to address the issue and the issue is still unresolved.
I have confirmed with amazon and they have successfully processed the refund on 16aprail 2018
Kindly go through the procedure to locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
Account number [protected]

I used my sbi debit card on 6th march 2018 for a payment of my cbse pmt (Neet) form. The amount of rs.1400 was deducted but was not paid against my form, it showed a failed transaction. For that i contacted bank many times but they are not giving any reliable response, they are saying that the amount has been returned on 8th march 2018 but it has not been. For the same i updated my passbook but didn't find any debited amount as such. I am mentally harashed now, plz help me for the same.
My a/c no. [protected]
Mb no - [protected]
Ref no[protected]
Ifsc code - sbin0017477

Hi all

This is to inform you that i am receiving threatening calls on continuous basis on the name of state bank of india from aggarwal millenium tower - i, netaji subhash place, pitampura 4th fllor from a lady name khusboo (Number [protected]) stating that my brother in law has taken a credit card from the bank and has not made the payment from last 2 years and now it is my responsibility to get that money collected from him and get that back to bank when i said i am not even aware of this issue she started using abusive language and started threatening me. Please look into this matter asap or i have to take this matter legaly.

Thanks
Suveer rohatgi
[protected]

Hi,

I dont know if i would even be getting an answer from your side. 2 months back i was in a really bad situation and as a customer i tried to contact customer care and get support so i could pay my bills in emi, but couldnt get in touch with customer care. I received calls and i asked them about the procedure for paying my credit card bill via emi, but again no proper answer. My situation got worse and i again tried to contact but the same problem, no one assisted. I didnt even had any money to pay my debts so i asked for settlement, the person from collection dept told me that they lodged my complaint but when i asked them to provide me a complaint id no. They gave me nothing. And now after so many mails and conversation i am getting calls and messages that legal dept will send me a notice. Dear sbi as a customer i do know my rights but this is really ridiculous that you people are now threatening customers. I just want a proper solution in terms of settlement. Hoping for sooner reply. Card no. [protected]
Mbl no. [protected]
Email [protected]@gmail.com

Thanks & regards
Palash

Hello sir, i have submitted my aadhaar number[protected] in my sbi bank account number [protected], r. G. T. P. P. Khedar, hisar branch for 20 times but still my aadhar is inactive and i am struggling with this problem from last 4 months, i am not able to get last 5 subsidy amount because my aadhaar is still inactive.. My bank has done all the steps to make it work but still condition is same. Kindly activate my aadhaar so that i can receive subsidy amount as soon as possible. My name is naresh kumar contact no. [protected] and email id:- [protected]@gmail.com

I took a credit card from sbi, elite signature card where i was told that there will be an annual membership fee of 5000 plus tax however, this is will be returned to u in form of a gift card. The first time when i took the card and paid it. I got the the coupon and i was able to use it successfully. Now when one year is over i was charged annual fee for the card one more time for which i called the customer service for the coupon. The customer service agent informed that it was a welcome coupon which was one time thing and it is not credited every year. For which i asked them to close the card and refund the membership fee. For which i was informed that they will not refund the fee even if i cancel the card. (I have other credit cards too but i've never about any such policy, as every card company refunds the fee on prorated basis.) the customer service officer informed that i will have to pay the fee and there is no other option left. The only thing i can do is use the card forcefully till the end of the year and call back before the next year starts. Which is not fair cz firstly i was given misinformation that i will be getting a coupon every year against the fee and the second thing is i will have to use the card till the end of next year. I've called the customer service where everytime the first reply that i get is "my system is not working" and then my call is dropped. Then if i get through anyone they don't know how to solve the query. When asked for a manager i've been put on an endless hold. I'm on hold with them now while i'm typing this message. And this was supposed to be an elite card with 5k membership fee with premium customer service. Instead m dealing with a bunch of # who cannot speak english and don't know what the policies are.