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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 23, 2025
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State Bank of India [SBI] reviews & complaints page 570

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S
Sidhdharth Yadav
from Kathor, Gujarat
Mar 22, 2018
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Address: Bhavnagar, Gujarat, 364003
Website: sbi.co.in

Mod closure is not initialised by bank within the application submission.
They are just jumping dates from one to more. Issue did not resolve.

The bank details are attached in separate image.

Please take strict actions against it, as only 2 grandfather age persons as staff are available, and they are not good listeners as well.
+1 photos
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    Sandeepkrishna Nalla
    from Irinjalakuda, Kerala
    Mar 22, 2018
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    Address: East Godavari, Andhra Pradesh, 533201

    To,
    The chief branch manager
    State bank of india

    Subject: charge dispute "refund never processed"

    Dear sir

    I am p. Venkata sudhakar & i am forced to take legal action on sbi. A refund of rupees 19511.40 was successfully processed on 17th february 2018 by amazon order[[protected]] product ac, to my account bank account no.-[[protected]] ifsc code-sbin0021432 this amount should have been credited to my sbi account by now, but i have not received the refund till now.

    I have called the state bank of india many times including the unique transaction reference number:515182 but nobody has replied or resolved the problem. No action is being taken

    I have confirmed with amazon and they have successfully processed the refund, also they provided me transaction slip & thier debit of rs19511.40details. I am filing a complain to rbi for sbi becuase its been more then a month, you stucked customers hard earned money and not giving a reply also. Rbi will cahrge heavy penalty becuase you refused consumer right - right to be heard & will provide me refund with one month intrest

    My last warning, i want resolution in 24 hours else bear heavy penalty by rbi. Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      S
      Sulibhavi
      Mar 22, 2018
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      Address: 560020
      Website: [email protected]

      Sir, your branch manager is not allowing to open new accounts, and not ready to give in writing, then how we are using cashless system by govt. Pl reply soon other wise i will complaint against sbi to shri arun jtli.

      I have gone to your sunkadakatte branch 040657 several time, they are not ready to receive my account opening form. State away they are telling that, they are not accepting for new account. They are not ready to give in writing. I do not know this branch os for public or their own purpose. Please consider ಟಿ is more serious. Even i am ready give complaint in reserve bank. If problem is not solved within 24 hours.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Mar 17, 2018
      Audumbar Vishnu Shinde's response
      Hi credit my account arjent please
      On happy SBI mujhe mahrajganj men branch me complaints kiye two month ko chuka hii
      Your A/C XXXXX Debited INR 295.00 on 17/03/18 -Transferred to INVESTMENT INTERMEDI. A/C Balance INR 0000
      SBI Account number[protected] an amount of Rs.100000.00 sent through IMPS on 15.3.2018 vide reference number[protected]. A message received timed out but the amount not yet creditted so far.
      My account number [protected] l deposit cash yesterday[protected]at afternoon before 600credit SBI karamala branch SBIN[protected]RU By CDM machines but it not credited
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        N
        Naushad2502
        from Delhi, Delhi
        Mar 22, 2018
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        Address: Darbhanga, Bihar

        To,
        The sbi manager
        Dmc campus
        Laheriasarai

        Sir, my ac. No [protected] has net balance inr 10, 887.82 but my available balance show 887.82 only. Also showing 10000 lien amount. What is lien amount and how can i withdraw lien amount. What should i have to do to make the lien amount come under my actual balance.
        Please let me know inform me as early as possible.
        My e-mail id: [protected]@gmail.com

        Thanks and regards.
        Md naushad alam.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          S
          ShubhamDeokar
          from Mumbai, Maharashtra
          Mar 22, 2018
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          Address: Thane, Maharashtra, 400607
          Website: www.onlinesbi.com

          I have order an product with
          Order id:od[protected]
          While making payment the order got failed but the money was deducted
          Again i made a transaction the money got deducted and the transaction was successful..

          The the money was been deducted for 2 times for buying 1 product.

          I have contacted flipkart giving all the issue they are saying we have received just one successful transaction contact bank..

          And bank is saying the the both transaction was successful and have been settled with merchant..
          And merchant is saying we have not received payment twice.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            S
            Satya1597
            Mar 22, 2018
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            I made a transfer of 30000. The payment was successful and a receipt number was generated. But the process requires imps followed by 12 digit number.
            I have attached a screen shot of the transaction page.
            Amount has been deducted from my account and the receipt number is invalid according to-the beneficiary. Please look into the issue and provide a valid imps number.
            +1 photos
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              M
              Menal Chugh
              from Dhariwal, Punjab
              Mar 21, 2018
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              Address: 140604

              Inspite of my repeated requests for transfer of SB Account and all my stdrs, I regret to say that my CIF has still not been transferred to Zirakpur branch.It seems either the staff requests are not being dealt in seriously even after giving written requests and several reminders thereafter or the person handling the related seat, Mr.Saini is not aware of the complete procedure of transfer of an account to another branch.
              Kindly advise how many days the branch staff needs for this small request.
              Thanks
              Meena Chugh
              A/c no [protected]
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                J
                jitu183
                from Gurgaon, Haryana
                Mar 21, 2018
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                Address: Gorakhpur, Uttar Pradesh, 273001
                Website: cms.onlinesbi.com/CMS

                I have my SB A/c [protected] & PPF A/c [protected] in gorakhpur branch I visited branch on 3rd March 18 for withdraw money from my SB A/c & updating Passbook.that time officer told me that your a/c is not this branch its transferd to ITM GIDA Branch. i asked how its possible without my application. After I visit to ITM GIDA branch and asked to transfer my A/c again to gorakhpur main branch, officer checked and told me that your sign not scanned without sign i can't do this. Again i come back to SBI Gorakhpur Branch and make a application and give to officer for updating my KYC, remove Duplicate CIF and Updating my Sign. officer make E-KYC also. i had soft copy of all my application and E-KYC. but sory to say till date all problem still not resolved.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  P
                  Prity kumary.. Iiii
                  from Khagaria, Bihar
                  Mar 21, 2018
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                  Address: New Delhi, Delhi, 110025

                  Der ser...

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                  State Bank of India [SBI] Customer Care
                  State Bank of India
                  Customer satisfaction rating: 4%
                  Submit a Complaint 16731
                  COMPLAINTS


                  State Bank of India [SBI] Customer Care
                  State Bank of India
                  Webpage: www.sbi.co.in
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                  Address
                  No.65, St Marks Road
                  Bangalore
                  Bangalore District
                  Karnataka
                  India - 560001
                  Landmarks: Near India Garage

                  Customer Care Phone Numbers and Contacts
                  Toll-free:
                  [protected]
                  up 2542 down 854
                  [protected]
                  up 1045 down 503

                  Phone:
                  +91 [protected]
                  up 1608 down 584

                  Additional info
                  SBI Toll Free Numbers
                  Bangalore:[protected]
                  Bhopal:[protected]BSNL),[protected]Airtel)
                  Bhubaneswar:[protected]
                  Chandigarh:[protected],[protected]
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                  Delhi:[protected]
                  Mumbai:[protected]
                  Kolkata:[protected]
                  Pune:[protected],[protected]
                  View More Information...

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                  State Bank of India [SBI] Complaints & Reviews

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                  State Bank Of India [SBI] — annual fees charged for the card that I need received
                  Jy jyoti sadafule on Mar 21, 2018
                  Hello Sir,
                  With lots of hope, i am writting this email.
                  SBI customer service is the most pathetic service i have recieved.
                  I am contacting the SBI customer service since 5 months to resolve my query but everytime i get different answer or else there system is never working or the call is 20-25 on IVR.
                  There was a platinum card issued on my address however i never received the card so the card was return to Sbi bank.I received SBI Call stating the card is return to them as no one available on given address.
                  I requested them not to send the card and I will continue...
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    H
                    hareram123
                    from Delhi, Delhi
                    Mar 21, 2018
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                    Address: New Delhi, Delhi, 110003

                    Hi sir,
                    My name is Hareram Kumar . I have SAVING account with SBI saharsa bazar .
                    account no [protected] .
                    AT last night 21st of march ..when i awake in early morning .i have seen that there are some fraudlent international transaction with my ATM .
                    TXN# 319831 - RS 3602
                    TXN# 319837 - RS 1646

                    I dont know about these transaction and never ever share my pin and atm details to anywone. I attached that statement with this mail ...please consider about this mail ..and Help to recover my lost amount as soon as possible .
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      J
                      jyoti sadafule
                      from Pune, Maharashtra
                      Mar 21, 2018
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                      Hello sir,
                      With lots of hope, i am writting this email.
                      Sbi customer service is the most pathetic service i have recieved.
                      I am contacting the sbi customer service since 5 months to resolve my query but everytime i get different answer or else there system is never working or the call is 20-25 on ivr.
                      There was a platinum card issued on my address however i never received the card so the card was return to sbi bank. I received sbi call stating the card is return to them as no one available on given address.
                      I requested them not to send the card and i will continue with my old sbi titanium card.
                      They charge me 2999/- in my next bill as the annual fees for the platinum card which i never received. On every call customer service people confirm they will deduct my annual fees however they never deducted infact they added late fees and tax which affected my cibil report as well.
                      Now i got to know my new card details are added on my account which i never received. Customer service do not have the old conversation also what i had with the previous customer sevice guy. They dont have any records.
                      One genuine boy aniket from sbi customer service guy help me with refno to wave off the amount. He confirmed call back on 3rd of this month and close your account once the amount is wave off.
                      Ref no :[protected] annual fees 2999/-
                      Ref no :[protected] late fees 500/-
                      Ref no:[protected] late fees 500/-
                      Ref no:[protected] late fees 500/-
                      Ref no:[protected] late fees 500/-
                      Ref no:[protected] final charges 220/-
                      Ref no:[protected] final charges 253/-
                      For more than a week, i continuously called on [protected] and 39020202 but the call was only on ivr for 20-25 mins. Finally i visisted a nearsest branch where the sbi officer called from her mobile and the call got connected as per her emp id. The person there confirm my late charges and final charges are waved off but my annual fees cannot. I confirm the reason why i didnot pay, late fees got cancel and the actuall annaul fees you guys are not cancelleing. He didnot help me on call and ask to send email. I am really feedup, please help me i cant pay for what i didnot use.
                      I am sure lots of people are facing issue with sbi credit cards and custome serive we are getting
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Mar 28, 2018
                      Updated by jyoti sadafule
                      Hi, I still haven't received any call from SBI, Now they must have added late fees+ tax and also hitting my cibil record.
                      My complaint is very clear, SBI charging me annual fees of 2999/- for the card I never received .
                      If you see my previous records, i always pay regular for the money I use in my card.
                      But SBI is very unorganized, never expected government banks do this .I have a card of HDFC and believe me there are so well organized, never faced any problem with them.
                      Sir, I am a middle class person the outstanding amount is come to 6000/- and the card i was holding also got closed but my account is still active they say.I cant pay for what i didn't use.
                      Please help, the last email i wrote to you was on 21st, still didn't here anything .they replied on email they called me and i didn't receive the call, in fact i didn't receive any calls.In fact i am waiting for the call desperately.

                      with lots of hope, i am writing this mail, please resolve my problem
                      Please refer to attachment showing rs1910/ "simple home charge" debit on date 09/02/2018 to my loan account from monthly emi paid of which no official concerned answers satisfying.since i never opted for such an expense nor any clause of loan agreement allows it the amount rs 1910/ may now be refunded to me as i disagree and not bound to bear it.

                      annual fees charged for the card that i need received - Comment #3047035 - Image #0
                      Hi jyoti,

                      You can now raise an online dispute for any data inaccuracy reflecting in your report. Please fill and submit the dispute resolution form available at:
                      https://www.cibil.com/dispute/

                      Regards,
                      Team TransUnion CIBIL
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                        A
                        a4ajmal786
                        from Delhi, Delhi
                        Mar 21, 2018
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                        Address: New Delhi, Delhi, 110067

                        Sir/madam,
                        My name is mohd ajmal hussain & account no [protected], i would like to say i filled two forms for jamia millia & i did payment two times for two form on the 06/03/2018, but three times balance deducted from my account, for the solution i complained online on the 13/03/2018, in response a mail sent to me in wich a ticket number ([protected]) was given, when i checked status by ticket number, status it was "your transaction is correct & go to branch for further details" then i went to branch for details but said to me there, 'we can't do anything, so plze help me what should i do??
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        As per reference no IHH2976056 dated 18.03.2018 I had recharged my mobile number [protected] for Rupees 220(Two Hundred and Twenty only). But till the date it is not reflected in my mobile account.My SBI account number is [protected]. Please refund the amount to my account.

                        regarding to extra balance (1530 inr) deduction - Comment #3046987 - Image #0
                        I have gone for the settlement for my credit card thrice for the same account due to the Bank's negligence where I'm paying the price for it now. Even after making the payment for the settlement my account is still active and bill is been generated which in turn is affecting my credit score further.

                        regarding to extra balance (1530 inr) deduction - Comment #3046992 - Image #0
                        Hello sir,
                        Sir,
                        i am Poonam Parkar I did not Receive my hall ticket till now. Please provide me another solution sir...
                        Requesting
                        Dob[protected]
                        Reg no-[protected]
                        Password-KPE44WN6
                        Email [protected]@gmail.com
                        My SBI Saral Account is debibted for account inspection charge. This year i got cut already, now account inspection charge is debited again. How can this happen twice a year. IS THIS JUST A CHEATING FROM SBI
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                          S
                          Suresh Rao Bhatapara
                          from Malkangiri, Chhattisgarh
                          Mar 21, 2018
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                          Address: 493331

                          Sir,
                          I applied for withdrawal of my mutual fund blue chip scheme amount more than one month ago. My folio no is[protected]. Still now i have not received the money in my registered account number. Every time i contact with the branch manager and even with the concerned person from raipur office, it is told that your work is on process.
                          Let me know how many days still i have to wait to solve this problem.

                          With regards,

                          P. Suresh rao
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          They deducted 147.5 rd without season. Everyone is helpless to get rid of such cheating
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                            B
                            babulallamba
                            from Chennai, Tamil Nadu
                            Mar 21, 2018
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                            Address: Chennai, Tamil Nadu, 600046

                            My account no is [protected]. My name is babulal lamba.
                            On 26 feb i have done 04 transection through irctc. Out of 04 transection 02 transection was failed but amound was debited. The amount is 745 & 780 rs. Irctc and sbi customer care are not giving proper response.
                            Irctc ticket id is 8349493, 8349485, 8423212.

                            26 feb total transection 04.

                            Failed transection 02
                            Pls do needfull to get my refund.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Feb 24, 2018
                            Sahupreety's response
                            How to add the beneficiary account again for later use ?
                            I received offer for Reinstatement from SBI Card dated 13 july-2017 MUM/SBICC/73991, and i accept the sale on 1-8-2017 and paid amount offered in reinstatement offer now bank office not replying regarding this. what i have to do. they not replying to my call ore sms or not provide me any other number mail id what i have to do
                            State Bank of India [SBI] Customer Care's response, Mar 22, 2018
                            Verified Support
                            Dear Customer, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [email protected] mentioning reference number 30626 in your mail to enable us to address your concern on priority.
                            I added a beneficiary account.but when did I modifiy the account details for more and submit from that time I can't see that account.i want to either modify or delete that account and again want to add.then how can I add that account again ?
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                              P
                              Penumur Haranath
                              from Mavelikara, Kerala
                              Mar 21, 2018
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                              Address: Chittoor, Andhra Pradesh, 517502
                              Website: STATE BANK OF INDIA

                              Sb account no:[protected] @ sbi (Formerly sbh), s. T. V. Nagar, tirupati of mrs. Geethavani having lpg gas under consumer no:[protected] with m/s. Lakshmi indane gas agencies, tirupati linked up aadhar[protected] with sbh on[protected]. As per pahal status, it is being shown as bank not linked up with aadhar. Tried to register through lpg toll free no:[protected], but not sure of my complaint being recorded. Please arrange for lpg subsidy from the date eligible at the earliest. Unable to move from pillar to post, being an aged widow and uncertain about the cause of delay though my aadhar number is available with both lpg agencies as well as the concerned branch as per records. Hope this will draw your attention for early redressal.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Last week I want changing mobile through debit card (IRATA) by online banking and go profile and ATM CARD but till it doesn't change. My sim card is lost

                              My branch office-ROHAT PALI
                              OLD MOBILE NO.[protected]
                              NEW MOBILE NO.-[protected]
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                                I
                                Ittee
                                from Noida, Uttar Pradesh
                                Mar 21, 2018
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                                Address: New Delhi, Delhi, 110075

                                Dear sir

                                I had submitted a completed and approved application form for opening of an sb account on friday 16th march 2018 at sbi sector 11 dwarka branch. We were told that the account would be opened the next day itself but today i. E. 21st march 2018 when i visited the branch to know the status of my account mr. Shambu roy deputy manager of the branch told us that the account is still not opened. He was busy preparing some personal envelope to send a book to one of his relative when there is a big queue of customers waiting in front of him. When i inquired the reasons for the same he said the system is not working since friday itself and gave us a cold attitude. Is it the way sbi is planning to compete with the leading private banks of india? According to your chairman mr. Rajnish kumar 'frontline staff are the face of the bank' if that is so then i am sorry to say that the face of sbi is not attractive at all. Please open my account immediately and also direct your staff to be more polite and efficient.
                                An aggrieved customer
                                Ittee bhardwa
                                [protected]
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  Vinay Ambedkar
                                  from Azamgarh, Uttar Pradesh
                                  Mar 21, 2018
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                                  Address: New Delhi, Delhi, 110067

                                  Hold for inr 9, 99, 999.00 created in your ac xxxxx732156 on 18/03/18. Download yono @ www.yonosbi.com
                                  The sms i have got from bank, and balance becomes zero., i went to bank they said submit kyc.
                                  My complaint is simple sbi should send a message for kyc, why this massage of scandulas amount. An enquiry must be done. And also to state i have salary account in sbi, and am unable to withdraw money for last two three days.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Abhilash Yeske
                                    from Pune, Maharashtra
                                    Mar 21, 2018
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                                    Address: Nashik, Maharashtra

                                    During filling the form of railway recruitment i make online payment through sbi debit card. But it goes failed but sbi deducted the amount of form. When i asked for the refund of my amount they denied the request and they say u have successfully completed the transaction but it does not happend.
                                    I have screenshot of the transaction failure.
                                    +1 photos
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      ritesh2109
                                      from Bhopal, Madhya Pradesh
                                      Mar 21, 2018
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                                      Sir
                                      I did try to purchase some item with help of sbi credit card. The card status for transaction was failed for all four time when i tried. This was the case in november 2017. But company charges me for one transaction which was failed failed and they show this charges in their statement. I did complaint regarding in above said matter in the month of november but it is now march ending and the dispute is not resolve from company side. I am suffering physically mentally and financial with this kind of behaviour of company towards their customer. Please help me...
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        Z
                                        zuberrehan
                                        from Mumbai, Maharashtra
                                        Mar 21, 2018
                                        Resolved
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                                        Resolved

                                        Address: 400612

                                        Hii team,

                                        I want to close my sbi card and i want full and final amount. As there wrong charges as interest and late payment charges. Now i unable to pay amount as job issue.

                                        I can pay rs.60000/- and give 1 month time period.
                                        Do stop collection calls. As they are providing the wrong info abt fnf amount.
                                        Pls provide the fnf amount and time period at least 1 month time period.

                                        [protected]
                                        Apr 29, 2018
                                        Complaint marked as Resolved 
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 22, 2018
                                        State Bank of India [SBI] Customer Care's response
                                        Dear Customer, your concern is o[censored]tmost priority to us and we are trying to resolve the same at the earliest. We request you to not mention your personal details & credit card number including PIN, OTP, CVV etc on a public forum or with anyone. You may write your concerns to us at our official e-mail id at [protected]@sbicard.com.
                                        Verified Support
                                        Mar 23, 2018
                                        State Bank of India [SBI] Customer Care's response
                                        Dear Customer, We tried to reach you at 01:24 PM but were unable to connect. Request you to share an alternate number or a suitable time to call you.
                                        Verified Support
                                        Mar 27, 2018
                                        State Bank of India [SBI] Customer Care's response
                                        Dear Customer, We have been trying to contact you but unable to do so. Please call SBI card helpline or mail us at [protected]@sbicard.com for further assistance
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