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State Bank of India [SBI] Complaints & Reviews

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State Bank of India [SBI] reviews & complaints page 571

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R
rajupp
from Mumbai, Maharashtra
Mar 22, 2018
Resolved
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Resolved

Address: 400604
Website: [email protected]

I am request for a onetime settlement of the credit card outstanding on card ac 7876. I am finding finanical difficulties past one year on account of my lay off due to economic downturn, i am finding to very difficult. Please one time settlement 25000 rs as onetime settlement, no legal action will be initiated against me in future, i will be glad to receive a positive response from your end.

Sanjay gaikwad.
Apr 27, 2018
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Mar 23, 2018
State Bank of India [SBI] Customer Care's response
Dear Customer, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 30857 in your mail to enable us to address your concern on priority.
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    D
    devendra@singh12
    from New Delhi, Delhi
    Mar 22, 2018
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    Address: 110046
    Website: sbi

    Mera name devendra singh hai mere pass sbi credit card hai jisme pichle 3 month se without any purchase 1696 ka wrong charge bheja ja raha hai mera credit card number hai [protected] jab mene customer care par contact karne ki koshish ki to contact nhe ho pata dob mismatch batata hai plz mere es prblm ko solve kiye jaye.

    08/11/2017
    [protected]
    Thanx
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      D
      DrBijen S Singh
      from Agartala, Tripura
      Mar 22, 2018
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      Address: Bishnupur, Manipur, 795011
      Website: www.onlinesbi.com

      Subject: i had submitted rti too. Requesting for legal action against rbo, imphal and branch manger, sbi, ninthoukhong.

      Respected sir/madam,

      I can’t tolerances such bank procedures, so let me express you in few words: since last october2017 (5 months) i applied a business mudra kishor loan from sbi, ningthoukhong, (Sbin0018749 / #[protected] /[protected]. When i asked updated status to the branch manager answered: wait approval or go and ask from rbo, imphal, manipur. Most of working days sbi, ningthoukhong, (Sbin0018749 / #[protected] /[protected] kept “no link / no link” posters in front of bank and closed the bank too. Regularly each of every after[protected] days queries sbi, ningthoukhong branch manager told me to submit insufficient documents and i had submitted again and again. Is it his responsive symbol of such institution or as branch manager?

      After my[protected] days, queries branch manager, sbi, ningthoukhong, (Sbin0018749 / #[protected] /[protected] told me to ask personally to the regional business office (14844 / sbin0014844), d c lane, imphal, #[protected] /[protected]. When i was in rbo, imphal, they answered : it was under process, within 2/3 days sbi, branch manager will informed you.

      After 4 days sbi, branch manager informed me to wait for sanction signal from rbo. After 5-10 days quires, sbi, branch manager told me “go and ask any updated from the regional business office (14844 / sbin0014844), d c lane, imphal, #[protected] /[protected]”. When i asked, rbo, imphal about our business loan status, he (Rnjan) answered: i did not review the project report but applied loan amount (6/7 lakhs) was very low, how could you startup your business /how could you marketing? I answered: please review the project report first. I already mentioned all the profits and lost too. Please review it.

      Here, i asked few questions :
      1) are they sanctioned more than 10 lakhs business loan without collateral securities of any new entrepreneur?
      2) if 6/7 lakhs business loan may not success our business, shall they sanction 500/600 crores business loan?
      3) are the fssai /bsi or others certificates mandatory before the constructing projects?
      4) if we cant applied such business mudra kishor loan, who may applied such startup/standup business loan/ only their relatives?
      5) who gave rights to play dramas with new entrepreneurs since last 5 months? Who is main director of such dramas?
      6) are there any higher authorities to review such procedures or personally by honorable chief minister ji?
      7) does branch manager, sbi, ningthoukhong or rbo loan staffs knows real meaning of newly registered company`s startup/ standup / mudra kishor business loan?
      8) who will be responsible of our incomplete constructions in the middle of spring (Storm) season and rainy seasons?
      9) are there mandatory rules of every new entrepreneur from jiribam/ ukhrul or any new entrepreneur must to bag 6/7months of alternate days to the rbo and branch manager for a business loan?
      10) what is the real meaning of manipur, chief minister`s orders “business loan for any entrepreneurs at few days with lowest documentations or will demolished the bank ”?


      With regards,

      S. Bijen singh,
      (Director, ununi consultancy pvt. Ltd)
      Cin: 74999mn2017ptc13573 ; pan: aaccu1376
      Gstin: 14aaccu1376n1z3),
      Naranseina, moirang, manipur-795011.
      #[protected] /[protected] ; [protected]@mail. Ru

      Copy to:
      1) honorable president of india,
      2) pmo - your registration number are : pmopg/e/2018/0066684 ; pmopg/e/2018/0069487 ; pmopg/e/2018/0069491 ;pmopg/e/2018/0070896 ;enpmopg/e/2018/0070897 ; pmopg/e/2018/0071140 ; pmopg/e/2018/0071143 new pmo - registration number are: pmopg/e/2018/0122771 ; pmopg/e/2018/0122782 ; pmopg/e/2018/0122778 ; pmopg/e/2018/0122783 ;
      3) honorable union ministers: [protected]@sansad. Nic.in ; [protected]@rahulgandhi.in ; [protected]@gov.in ; gautam. [protected]@gov.in ; [protected]@gmail.com ; [protected]@gmail.com ; : minister. [protected]@gov.in ; [protected]@gov.in ; [protected]@nic.in ; ravindra. [protected]@gov.in ; prasad. [protected]@nic.in ; [protected]@nic.in ; mercy. [protected]@nic.in ; samita. [protected]@nic.in ; shankarl. [protected]@nic.in ; hs. [protected]@nic.in ; [protected]@gmail.com ; [protected]@gmail.com ; [protected]@gmail.com ; mos. [protected]@gmail.com ; dhanpreet. [protected]@gmail.com ;
      [protected]@gmail.com ; [protected]@gmail.com ; [protected]@nic.in ; uma. [protected]@sansad. Nic.in ; minister. [protected]@gov.in ; k. [protected]@gov.in ; pandey. [protected]@nic.in; ravindra. [protected]@gmail.com ; [protected]@gmail.com ; [protected]@gmail.com ; singh. [protected]@nic.in ; vijay. [protected]@gov.in ; [protected]@nic.in ; [protected]@nic.in ;
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        B
        botleB
        from Pune, Maharashtra
        Mar 22, 2018
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        Address: Mumbai City, Maharashtra, 400065

        Hi, i am bharat botle from mumbai. I am using sbi credit card for last 2 years. From past 6 months i was not able to pay my total outstanding amount but i have paid my minimum due amount on time every month.

        My credit card case is now operated by some collection agency of sbi bank and the agency is harnessing me every month. I was been told that the card can be settled for total outstanding amount in 24 installments. I was also been asked to give my payslips for last 3 months. I have given all my documents to the collection agency on 5th of march 2018. I got a call from collection agency on 21st march 2018 stating that we tried a lot for the settlement but your card will not be settled so you have to pay minimum due on 22nd itself as on 22nd only you new bill will be generated.

        I was surprised as these people told me that i don't have to worry at all on the card settlement and they will take care of everything and now these people are lying to me. They are calling me non stop from since today morning and demanding me to pay the money.

        I want to know the reality on the settlement process if any from sbi credit card team and want to settle my card. My card number is - [protected].

        Name of the collection agent - santosh bhaktha - [protected], [protected]. These are the number of the harnessing agency.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Sir
        S.i fail to my account 295 rupees debit to my account but not f.d .loan in my account he could not be details for this regarding . So pls my request pls give me details for this regarding
        Thanks
        I am Mahendran.I am not having SBI Account. But I am getting sms from BX-ATMSBI very often stating that I am using SBI Debit card no 459XXX1031 towards cashwithdrawal.This sbi debit card does not belongs to me at all. I am unnecessarly disturbed .Please help me out. Thanks, Mahendran C R
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          S
          Sidhdharth Yadav
          from Kathor, Gujarat
          Mar 22, 2018
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          Address: Bhavnagar, Gujarat, 364003
          Website: sbi.co.in

          Mod closure is not initialised by bank within the application submission.
          They are just jumping dates from one to more. Issue did not resolve.

          The bank details are attached in separate image.

          Please take strict actions against it, as only 2 grandfather age persons as staff are available, and they are not good listeners as well.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            S
            Sandeepkrishna Nalla
            from Irinjalakuda, Kerala
            Mar 22, 2018
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            Address: East Godavari, Andhra Pradesh, 533201

            To,
            The chief branch manager
            State bank of india

            Subject: charge dispute "refund never processed"

            Dear sir

            I am p. Venkata sudhakar & i am forced to take legal action on sbi. A refund of rupees 19511.40 was successfully processed on 17th february 2018 by amazon order[[protected]] product ac, to my account bank account no.-[[protected]] ifsc code-sbin0021432 this amount should have been credited to my sbi account by now, but i have not received the refund till now.

            I have called the state bank of india many times including the unique transaction reference number:515182 but nobody has replied or resolved the problem. No action is being taken

            I have confirmed with amazon and they have successfully processed the refund, also they provided me transaction slip & thier debit of rs19511.40details. I am filing a complain to rbi for sbi becuase its been more then a month, you stucked customers hard earned money and not giving a reply also. Rbi will cahrge heavy penalty becuase you refused consumer right - right to be heard & will provide me refund with one month intrest

            My last warning, i want resolution in 24 hours else bear heavy penalty by rbi. Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              S
              Sulibhavi
              Mar 22, 2018
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              Address: 560020
              Website: [email protected]

              Sir, your branch manager is not allowing to open new accounts, and not ready to give in writing, then how we are using cashless system by govt. Pl reply soon other wise i will complaint against sbi to shri arun jtli.

              I have gone to your sunkadakatte branch 040657 several time, they are not ready to receive my account opening form. State away they are telling that, they are not accepting for new account. They are not ready to give in writing. I do not know this branch os for public or their own purpose. Please consider ಟಿ is more serious. Even i am ready give complaint in reserve bank. If problem is not solved within 24 hours.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Mar 17, 2018
              Audumbar Vishnu Shinde's response
              Hi credit my account arjent please
              On happy SBI mujhe mahrajganj men branch me complaints kiye two month ko chuka hii
              Your A/C XXXXX Debited INR 295.00 on 17/03/18 -Transferred to INVESTMENT INTERMEDI. A/C Balance INR 0000
              SBI Account number[protected] an amount of Rs.100000.00 sent through IMPS on 15.3.2018 vide reference number[protected]. A message received timed out but the amount not yet creditted so far.
              My account number [protected] l deposit cash yesterday[protected]at afternoon before 600credit SBI karamala branch SBIN[protected]RU By CDM machines but it not credited
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                N
                Naushad2502
                from Delhi, Delhi
                Mar 22, 2018
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                Address: Darbhanga, Bihar

                To,
                The sbi manager
                Dmc campus
                Laheriasarai

                Sir, my ac. No [protected] has net balance inr 10, 887.82 but my available balance show 887.82 only. Also showing 10000 lien amount. What is lien amount and how can i withdraw lien amount. What should i have to do to make the lien amount come under my actual balance.
                Please let me know inform me as early as possible.
                My e-mail id: [protected]@gmail.com

                Thanks and regards.
                Md naushad alam.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  S
                  ShubhamDeokar
                  from Mumbai, Maharashtra
                  Mar 22, 2018
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                  Address: Thane, Maharashtra, 400607
                  Website: www.onlinesbi.com

                  I have order an product with
                  Order id:od[protected]
                  While making payment the order got failed but the money was deducted
                  Again i made a transaction the money got deducted and the transaction was successful..

                  The the money was been deducted for 2 times for buying 1 product.

                  I have contacted flipkart giving all the issue they are saying we have received just one successful transaction contact bank..

                  And bank is saying the the both transaction was successful and have been settled with merchant..
                  And merchant is saying we have not received payment twice.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    S
                    Satya1597
                    Mar 22, 2018
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                    I made a transfer of 30000. The payment was successful and a receipt number was generated. But the process requires imps followed by 12 digit number.
                    I have attached a screen shot of the transaction page.
                    Amount has been deducted from my account and the receipt number is invalid according to-the beneficiary. Please look into the issue and provide a valid imps number.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      M
                      Menal Chugh
                      from Dhariwal, Punjab
                      Mar 21, 2018
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                      Address: 140604

                      Inspite of my repeated requests for transfer of SB Account and all my stdrs, I regret to say that my CIF has still not been transferred to Zirakpur branch.It seems either the staff requests are not being dealt in seriously even after giving written requests and several reminders thereafter or the person handling the related seat, Mr.Saini is not aware of the complete procedure of transfer of an account to another branch.
                      Kindly advise how many days the branch staff needs for this small request.
                      Thanks
                      Meena Chugh
                      A/c no [protected]
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        J
                        jitu183
                        from Gurgaon, Haryana
                        Mar 21, 2018
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                        Address: Gorakhpur, Uttar Pradesh, 273001
                        Website: cms.onlinesbi.com/CMS

                        I have my SB A/c [protected] & PPF A/c [protected] in gorakhpur branch I visited branch on 3rd March 18 for withdraw money from my SB A/c & updating Passbook.that time officer told me that your a/c is not this branch its transferd to ITM GIDA Branch. i asked how its possible without my application. After I visit to ITM GIDA branch and asked to transfer my A/c again to gorakhpur main branch, officer checked and told me that your sign not scanned without sign i can't do this. Again i come back to SBI Gorakhpur Branch and make a application and give to officer for updating my KYC, remove Duplicate CIF and Updating my Sign. officer make E-KYC also. i had soft copy of all my application and E-KYC. but sory to say till date all problem still not resolved.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          P
                          Prity kumary.. Iiii
                          from Khagaria, Bihar
                          Mar 21, 2018
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                          Address: New Delhi, Delhi, 110025

                          Der ser...

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                          Customer satisfaction rating: 4%
                          Submit a Complaint 16731
                          COMPLAINTS


                          State Bank of India [SBI] Customer Care
                          State Bank of India
                          Webpage: www.sbi.co.in
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                          No.65, St Marks Road
                          Bangalore
                          Bangalore District
                          Karnataka
                          India - 560001
                          Landmarks: Near India Garage

                          Customer Care Phone Numbers and Contacts
                          Toll-free:
                          [protected]
                          up 2542 down 854
                          [protected]
                          up 1045 down 503

                          Phone:
                          +91 [protected]
                          up 1608 down 584

                          Additional info
                          SBI Toll Free Numbers
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                          Bhopal:[protected]BSNL),[protected]Airtel)
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                          State Bank of India [SBI] Complaints & Reviews

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                          State Bank Of India [SBI] — annual fees charged for the card that I need received
                          Jy jyoti sadafule on Mar 21, 2018
                          Hello Sir,
                          With lots of hope, i am writting this email.
                          SBI customer service is the most pathetic service i have recieved.
                          I am contacting the SBI customer service since 5 months to resolve my query but everytime i get different answer or else there system is never working or the call is 20-25 on IVR.
                          There was a platinum card issued on my address however i never received the card so the card was return to Sbi bank.I received SBI Call stating the card is return to them as no one available on given address.
                          I requested them not to send the card and I will continue...
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            H
                            hareram123
                            from Delhi, Delhi
                            Mar 21, 2018
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                            Address: New Delhi, Delhi, 110003

                            Hi sir,
                            My name is Hareram Kumar . I have SAVING account with SBI saharsa bazar .
                            account no [protected] .
                            AT last night 21st of march ..when i awake in early morning .i have seen that there are some fraudlent international transaction with my ATM .
                            TXN# 319831 - RS 3602
                            TXN# 319837 - RS 1646

                            I dont know about these transaction and never ever share my pin and atm details to anywone. I attached that statement with this mail ...please consider about this mail ..and Help to recover my lost amount as soon as possible .
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              J
                              jyoti sadafule
                              from Pune, Maharashtra
                              Mar 21, 2018
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                              Hello sir,
                              With lots of hope, i am writting this email.
                              Sbi customer service is the most pathetic service i have recieved.
                              I am contacting the sbi customer service since 5 months to resolve my query but everytime i get different answer or else there system is never working or the call is 20-25 on ivr.
                              There was a platinum card issued on my address however i never received the card so the card was return to sbi bank. I received sbi call stating the card is return to them as no one available on given address.
                              I requested them not to send the card and i will continue with my old sbi titanium card.
                              They charge me 2999/- in my next bill as the annual fees for the platinum card which i never received. On every call customer service people confirm they will deduct my annual fees however they never deducted infact they added late fees and tax which affected my cibil report as well.
                              Now i got to know my new card details are added on my account which i never received. Customer service do not have the old conversation also what i had with the previous customer sevice guy. They dont have any records.
                              One genuine boy aniket from sbi customer service guy help me with refno to wave off the amount. He confirmed call back on 3rd of this month and close your account once the amount is wave off.
                              Ref no :[protected] annual fees 2999/-
                              Ref no :[protected] late fees 500/-
                              Ref no:[protected] late fees 500/-
                              Ref no:[protected] late fees 500/-
                              Ref no:[protected] late fees 500/-
                              Ref no:[protected] final charges 220/-
                              Ref no:[protected] final charges 253/-
                              For more than a week, i continuously called on [protected] and 39020202 but the call was only on ivr for 20-25 mins. Finally i visisted a nearsest branch where the sbi officer called from her mobile and the call got connected as per her emp id. The person there confirm my late charges and final charges are waved off but my annual fees cannot. I confirm the reason why i didnot pay, late fees got cancel and the actuall annaul fees you guys are not cancelleing. He didnot help me on call and ask to send email. I am really feedup, please help me i cant pay for what i didnot use.
                              I am sure lots of people are facing issue with sbi credit cards and custome serive we are getting
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Mar 28, 2018
                              Updated by jyoti sadafule
                              Hi, I still haven't received any call from SBI, Now they must have added late fees+ tax and also hitting my cibil record.
                              My complaint is very clear, SBI charging me annual fees of 2999/- for the card I never received .
                              If you see my previous records, i always pay regular for the money I use in my card.
                              But SBI is very unorganized, never expected government banks do this .I have a card of HDFC and believe me there are so well organized, never faced any problem with them.
                              Sir, I am a middle class person the outstanding amount is come to 6000/- and the card i was holding also got closed but my account is still active they say.I cant pay for what i didn't use.
                              Please help, the last email i wrote to you was on 21st, still didn't here anything .they replied on email they called me and i didn't receive the call, in fact i didn't receive any calls.In fact i am waiting for the call desperately.

                              with lots of hope, i am writing this mail, please resolve my problem
                              Please refer to attachment showing rs1910/ "simple home charge" debit on date 09/02/2018 to my loan account from monthly emi paid of which no official concerned answers satisfying.since i never opted for such an expense nor any clause of loan agreement allows it the amount rs 1910/ may now be refunded to me as i disagree and not bound to bear it.
                              Hi jyoti,

                              You can now raise an online dispute for any data inaccuracy reflecting in your report. Please fill and submit the dispute resolution form available at:
                              https://www.cibil.com/dispute/

                              Regards,
                              Team TransUnion CIBIL
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                                A
                                a4ajmal786
                                from Delhi, Delhi
                                Mar 21, 2018
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                                Address: New Delhi, Delhi, 110067

                                Sir/madam,
                                My name is mohd ajmal hussain & account no [protected], i would like to say i filled two forms for jamia millia & i did payment two times for two form on the 06/03/2018, but three times balance deducted from my account, for the solution i complained online on the 13/03/2018, in response a mail sent to me in wich a ticket number ([protected]) was given, when i checked status by ticket number, status it was "your transaction is correct & go to branch for further details" then i went to branch for details but said to me there, 'we can't do anything, so plze help me what should i do??
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                As per reference no IHH2976056 dated 18.03.2018 I had recharged my mobile number [protected] for Rupees 220(Two Hundred and Twenty only). But till the date it is not reflected in my mobile account.My SBI account number is [protected]. Please refund the amount to my account.
                                I have gone for the settlement for my credit card thrice for the same account due to the Bank's negligence where I'm paying the price for it now. Even after making the payment for the settlement my account is still active and bill is been generated which in turn is affecting my credit score further.
                                Hello sir,
                                Sir,
                                i am Poonam Parkar I did not Receive my hall ticket till now. Please provide me another solution sir...
                                Requesting
                                Dob[protected]
                                Reg no-[protected]
                                Password-KPE44WN6
                                Email [protected]@gmail.com
                                My SBI Saral Account is debibted for account inspection charge. This year i got cut already, now account inspection charge is debited again. How can this happen twice a year. IS THIS JUST A CHEATING FROM SBI
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                                  S
                                  Suresh Rao Bhatapara
                                  from Malkangiri, Chhattisgarh
                                  Mar 21, 2018
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                                  Address: 493331

                                  Sir,
                                  I applied for withdrawal of my mutual fund blue chip scheme amount more than one month ago. My folio no is[protected]. Still now i have not received the money in my registered account number. Every time i contact with the branch manager and even with the concerned person from raipur office, it is told that your work is on process.
                                  Let me know how many days still i have to wait to solve this problem.

                                  With regards,

                                  P. Suresh rao
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  They deducted 147.5 rd without season. Everyone is helpless to get rid of such cheating
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                                    B
                                    babulallamba
                                    from Chennai, Tamil Nadu
                                    Mar 21, 2018
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                                    Address: Chennai, Tamil Nadu, 600046

                                    My account no is [protected]. My name is babulal lamba.
                                    On 26 feb i have done 04 transection through irctc. Out of 04 transection 02 transection was failed but amound was debited. The amount is 745 & 780 rs. Irctc and sbi customer care are not giving proper response.
                                    Irctc ticket id is 8349493, 8349485, 8423212.

                                    26 feb total transection 04.

                                    Failed transection 02
                                    Pls do needfull to get my refund.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Feb 24, 2018
                                    Sahupreety's response
                                    How to add the beneficiary account again for later use ?
                                    I received offer for Reinstatement from SBI Card dated 13 july-2017 MUM/SBICC/73991, and i accept the sale on 1-8-2017 and paid amount offered in reinstatement offer now bank office not replying regarding this. what i have to do. they not replying to my call ore sms or not provide me any other number mail id what i have to do
                                    State Bank of India [SBI] Customer Care's response, Mar 22, 2018
                                    Verified Support
                                    Dear Customer, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [email protected] mentioning reference number 30626 in your mail to enable us to address your concern on priority.
                                    I added a beneficiary account.but when did I modifiy the account details for more and submit from that time I can't see that account.i want to either modify or delete that account and again want to add.then how can I add that account again ?
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                                      Penumur Haranath
                                      from Mavelikara, Kerala
                                      Mar 21, 2018
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                                      Address: Chittoor, Andhra Pradesh, 517502
                                      Website: STATE BANK OF INDIA

                                      Sb account no:[protected] @ sbi (Formerly sbh), s. T. V. Nagar, tirupati of mrs. Geethavani having lpg gas under consumer no:[protected] with m/s. Lakshmi indane gas agencies, tirupati linked up aadhar[protected] with sbh on[protected]. As per pahal status, it is being shown as bank not linked up with aadhar. Tried to register through lpg toll free no:[protected], but not sure of my complaint being recorded. Please arrange for lpg subsidy from the date eligible at the earliest. Unable to move from pillar to post, being an aged widow and uncertain about the cause of delay though my aadhar number is available with both lpg agencies as well as the concerned branch as per records. Hope this will draw your attention for early redressal.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Last week I want changing mobile through debit card (IRATA) by online banking and go profile and ATM CARD but till it doesn't change. My sim card is lost

                                      My branch office-ROHAT PALI
                                      OLD MOBILE NO.[protected]
                                      NEW MOBILE NO.-[protected]
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                                        I
                                        Ittee
                                        from Noida, Uttar Pradesh
                                        Mar 21, 2018
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                                        Address: New Delhi, Delhi, 110075

                                        Dear sir

                                        I had submitted a completed and approved application form for opening of an sb account on friday 16th march 2018 at sbi sector 11 dwarka branch. We were told that the account would be opened the next day itself but today i. E. 21st march 2018 when i visited the branch to know the status of my account mr. Shambu roy deputy manager of the branch told us that the account is still not opened. He was busy preparing some personal envelope to send a book to one of his relative when there is a big queue of customers waiting in front of him. When i inquired the reasons for the same he said the system is not working since friday itself and gave us a cold attitude. Is it the way sbi is planning to compete with the leading private banks of india? According to your chairman mr. Rajnish kumar 'frontline staff are the face of the bank' if that is so then i am sorry to say that the face of sbi is not attractive at all. Please open my account immediately and also direct your staff to be more polite and efficient.
                                        An aggrieved customer
                                        Ittee bhardwa
                                        [protected]
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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