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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 23, 2025
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State Bank of India [SBI] reviews & complaints page 636

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N
Nagendra makam
from Addanki, Andhra Pradesh
Nov 26, 2017
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Address: YSR, Andhra Pradesh, 516360

Transaction id:-
[protected]igackzvks1
For this transaction i made the payment of 511.80 rupees from sbi bank account no [protected]. Payment is made through the net banking.

The payment is not redirected to irctc app. It just showed the message that the transaction is failed due to poor network connection.

Please let me know the status of my transaction and refund my money as soon as possible
+1 photos
State Bank of India [SBI] customer support has been notified about the posted complaint.
My bank balance was debited 13-aug-2017 under the narration :FIAEPSOFFUSISSUERWDLREF:1696864273533629475024592.i don't know what is this please help to refund
my ac no:[protected]

my money got deducted... and didn't get any information about it - Comment #2930280 - Image #0
Very bad behaviour of sbi branch manager
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    S
    satnamwadhwa
    from Noida, Uttar Pradesh
    Nov 25, 2017
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    Address: 110018

    PART-1

    To
    The Director
    CBI
    Delhi
    Dear Sir
    Reg. : Complaint against SBH and SBI
    This has a reference to my complaint against the abivesaid Banks through emails dated oCTOBER 2016 and
    your response to that.

    seeking hard copies of the complaint.
    In this regard, I would like to mention that I am an ex-employee of SBH and whatever I have stated in
    my complaint are just a

    few illustrations only and the facts are much more serious and alarming as far as corruption, frauds
    and scams in SBH are

    concerned by its TOP OFFICIALS from the year 1995 onwards. Firstly a brief about/overview is given
    which is followed by the

    detailed information and it is infact already was emailed to you.
    1. The Bank top Officials especially SBH are mainly responsible for at least 30-35% of the NPA/losses
    to the Bank due to

    corruption and scams where the medium and large quantum loans are sanctioned in a planned way to cheat
    the Bank/public

    money only which will be clear from my detailed information as these instances have happened and are
    known to many officials

    in the Bank and I have studied more than 350 loan proposals and I know as how the financials of the
    companies are

    fabricated/manipulated by the companies/chartered accountants in nexus with top officials which account
    for a major chunk of

    the NPA accounts in addition to the genuine NPA accounts.
    2. Banks know and are responsible in many cases of hawala transaction cases and I exposed them in one
    case of Ludhiana

    Branch with Mr Rajesh Kumar as field officer .
    3. Bank has promoted many officers who made the Bank to lose a lot of money where even properties taken
    as collateral security

    were found to be fake/bogus and I reported a few cases to the SBH, RBI but all in vain and there are
    many such cases in the Bank

    and it is losing a huge money every year.
    4. Crores of rupees every year are spent by raising bogus bills by the Branches, controllers and head
    office officials
    5. Crores of rupees are being paid unauthorisedly every year to the temorary staff not shown in the
    records and against the RBI

    guidelines by appointing 1-2 staff on temporary and unauthorised basis.
    6. Banks retired MD, CGM and GM join after retirement many companies to facilitate enhancement in loans
    and pass on the

    bribed money to the sanctioning authorities and many such accounts have become NPAs and Bank lost huge
    amount in such

    cases. About Rs 38 crores were lost in Chandni Chowk Branch where two MDs had joined two different
    companies after their

    retirement as directors against the RBI guidelines and Bank paid a high price for it and there are many
    such cases in the Bank

    where crores of rupees are being written off every year and it is happening in almost all the big
    branches of SBH which might be

    true for SBI too.
    7. The bank has lost a huge money in NPAs recently and the actual amount is much more than this which
    will be

    exposed/reflected in near future and if the control over such issues of corruption is not
    excercised/guilties/criminals are not

    punished such things will continue forever and the honesty of such top officials every one in the
    country has seen in

    demonetisation.
    8. I was also in a team of three officers who had undertaken study of NPAs in the Banks a few years
    back and found serious

    irregulaties/gaps/flaws/wrong appraisals etc which are responsible for major NPAs and you can see the
    NPA files which will tell

    everything.
    9. The nexus between the top officials and officer's association is another serious area responsible to
    encourage corruption as

    Officers associations also settle many such cases of officers after taking a huge money from them and
    one Mr Harshvardhan (

    chairman/secretary of Officers association) is such a person who has acquired a lot of assets by such
    means.
    10. Bank top officials acquire a lot of assets after retirement and most of GM and MD belong to this
    category as corrupt money comes out after retirement which you can verify on selective basis as the
    list is very big as most of top

    officials are involved/are corrupt and have taken Gold Bricks/flats etc in big loans and even one of
    the most honest MD Mr

    mehrotra used to tell that he was offered Gold Bricks when he was MD but he never did any wrong
    thing/sanctioned wrong

    loans but others are doing so. Mr Lal used to take one flat for the home loans sanctioned to the
    builders for residential projects

    and for other loans too. Mr Khandelwal, MD was also most corrupt and has a lot of properties in Delhi
    and punjab etc.Mr

    Ramanujam was another corrupt official who even spent rs 25 lacs on a hanuman temple in his house at
    Banjara

    Hills, Hyderabad and these are just not even the tips of iceberg. Amitab Guha was another corrupt MD who
    openly misused

    banking machinery, staff on the ocasion of his daughter's marriage and used training
    centre, food, cars, officials for many

    days, guest houses freely and more than rs 10 lakhs were spent by bank for him unathorisedly and how
    much money he might

    have taken for sanctioning loans and one loan case from chennai had come through retired CGM, shri
    Ganeshan for Rs 20 cr

    but the need based loan requirement arrived at Rs3.5 cr and he called me too for discussion and put
    pressure for giving the

    appraisal report for Rs 20 crores but I did not agree to that as my report was based upon facts and
    they were after me and

    hatched a conspiracy against me and spoiled my career for being honest. List is exhaustive and the
    factual position is very very

    grim and if this continues, the public money will be eaten away by these termite type top officials in
    future too. These are only a

    few instances as there are many such instances in each individual case and they are realy very
    characterless too and one will be

    shocked to know about it as what happens in five star hotels, guest houses, bank premises and liason
    officers can give the full

    details and this list is also too big.
    11. A big racket is going on in the housing loans sanction as I have mentioned for Delhi which is
    applicable for SBH and SBI for the country as a whole under the directions of top management of the
    Banks.

    The details are given hereunder.

    [protected][protected][protected][protected]
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    mera 25000 hold plz refand [protected] my
    no [protected] aC [protected]
    Sar hamra paisa jald se jald karvai kar ke vaps kiya jaye
    My name is narasimharao daravatu my application no[protected].D.o.b 06.04.1985.my old registered number [protected].please contact change number of [protected].cis[censored]nit surajpur g.b nagar.noida.up 201306.

    corruption in sbh and sbi - Comment #2930381 - Image #0
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      B
      brajesh tinku
      from Mumbai, Maharashtra
      Nov 25, 2017
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      Address: 403801

      Sir,
      Fraud has happened on my SBI debit card no starting with 459115 and ending with 0154 and SBI credit card no starting with 472642 and ending with 2064 from mo no [protected] and I was told by she sbicards merchandiser Dept stating "your accumulated rewards point will be refunded back to you it will rebate in your account or you will get amount in your account.however that didn't happen and I was fooled by her and this amount was deducted from my card.
      31/10/17 pay tm IN 3000 txn id[protected] from SBI debit card ending with 0154 .
      31/10/17 pay tm IN 3000 from SBI credit card ending with 2064.
      31/10/17 ideamoney mumbai IN 4996 txn id[protected] from SBI debit card ending with 0154
      31/10/17 ideamoney mumbai IN 4996 txn id[protected] from SBI debit card ending with 0154
      31/10/17 ideamoney mumbai IN 4996 txn id[protected] from SBI debit card ending with 0154
      31/10/17 ideamoney mumbai IN 4996 txn id[protected]from SBI debit card ending with 0154
      31/10/17 one 97 communication IN 3000 txn id[protected] from SBI debit card ending with 0154.
      31/10/17 ideacell bill desk IN 4996 SBI credit card ending with 2064.
      31/10/17 ideacell bill desk IN 4996 SBI credit card ending with 2064. 31/10/17 ideacell bill desk IN 4996 SBI credit card ending with 2064. 31/10/17 ideacell bill desk IN 4996 SBI credit card ending with 2064.
      31/10/17 one 97 communication IN 3000 SBI credit card ending with 2064. However i have lodge complain in vasco police station which inward no is 10028 dt 01/11/17 and give complainto sbi chicalim branch also. but there is no response from that side.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Sir hamra 7000 hajar bank se dibit hogya hai 21/11/2017 ko ac no [protected] branch code 16840 mob [protected]
      Dear sir

      fraudulent transaction - Comment #2930389 - Image #0
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        S
        sunilmathottam
        from Kunnamangalam, Kerala
        Nov 25, 2017
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        Address: Thrissur, Kerala, 680699

        I have a saving account ([protected]) in your chalakudy branch (Br. Code -70168) in thrissur dist. I want to know why deducted amount from my a/c in numerous times from 03.05.2016 to 03.11.17 as in the name of [protected]dom surcharge/tips/rate (Details below)
        Sl. No date amount deducted particulars on passbook
        1 03.0516 22.90 dom charges/tips
        2 18.11.16 11.50 [protected]dom surcharge/tips/rate
        3 21.11.16 11.50 [protected]dom surcharge/tips/rate
        4 12.01.17 11.50 [protected]dom surcharge/tips/rate
        5 07.02.17 11.50 #080117 vr[protected]/[protected] debit c
        6 13.04.17 11.50 [protected]dom surcharge/tips/rate
        7 29.05.17 11.50 [protected]dom surcharge/tips/rate
        8 27.0617 11.50 [protected]dom surcharge/tips/rate
        9 05.09.17 11.50 [protected]dom surcharge/tips/rate
        10 05.10.17 10.00 [protected]dom surcharge/tips/rate
        11 03.11.17 10.00 [protected]dom surcharge/tips/rate
        As per my enquirers on the same branch they does not give a satisfactory reply for this. From their answer it is the surcharge for debit card transaction. What is the policy behind the surcharge for cashless transaction.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          U
          Udaymc
          from Bengaluru, Karnataka
          Nov 25, 2017
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          Sir, i had phonepe app, and i added my sbi bank account to that, yesterday app shows ₹ 1751.10 in bank balance. But today the same phonepe app shows ₹ 0.0 balance. Then i checked my balance in karnataka bank atm, it shows 'sorry for inconvenience, unable to process, please contact bank. What is the problem, why my balance deducted and show no balance. Please solve my problem.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            S
            San naudiyal
            from Aligarh, Uttar Pradesh
            Nov 25, 2017
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            Website: [email protected]

            Dear sr,
            I would like to say that my daughter divyanshi naudiyal. She opened account in sbi bank. Bt some reson type they didn't give her passbook and i need passbook front paper photo copy for tournament. So i want front copy of these page. If you give these page copy, i'm very glad to you. Ap mughe iske copy dene ki kripa kre mai sadev apki aabhari rhugi.
            Thanks to you again.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              9
              944Sarvesh
              from Ghatampur, Uttar Pradesh
              Nov 25, 2017
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              Address: Banda, Uttar Pradesh

              Dear sir 28 october 2017 ko maine apne debit card se online transaction kiya ta jo ki failed ho gya aur mere account se 20111.80 rupees kat gye the jo abhi tak mere account me nhi aaye mere toll free number par complaine bhi ki thi but wha se bhi kuch nhi hua aaj tak paise nhi aaye please sir mere paise mere account ([protected]) account holder name sarvesh gautam me dal dijiye.
              +2 photos
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                N
                Nithin Chandran
                from Bengaluru, Karnataka
                Nov 25, 2017
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                Address: Malappuram, Kerala, 679576

                I have taken an education loan from sbi ponnani (Chanthappadi branch) in the year of 2010. And i have applied to get subsidy on interest for education loan.
                But when i enquired about this the manager said me that there is no any subsidy scheme on education loans provided by sbi. And also they asked me to give the interest for the three months within a week.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  N
                  Nagarajan Ramachandran
                  from Tellicherry, Kerala
                  Nov 25, 2017
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                  Address: 690546

                  On the 14th of nov, 2017 i did net banking for an amount of 410 and the transaction failed. I still have not received my refund. I have an account in sbi amritapuri branch, kollam dt. Kerala 690525 ifsc0008626 and my name is nagarajan ramachandran. The transaction was with shopclues online and the item was hand stitching machine - 2 nos. I have tried contacting them but they are not responsive.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    R
                    Ram G Singh
                    from Delhi, Delhi
                    Nov 25, 2017
                    Resolved
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                    Resolved

                    Address: Nagpur, Maharashtra, 440008

                    Dear sir,
                    I am hereby writing this letter to request for a onetime settlement of the credit card outstanding on card account 6498/cc. I have been struggling with financial difficulties for the past one year on account of my lay off due to the economic downturn. I am finding it very difficult to make monthly payments to credit card and mortgage loan on account of this.
                    On evaluation i feel that i should take up one time settlement of the credit card outstanding and pay 5000/- rupees as a onetime settlement. Some of the conditions that i want for this payment are that it will be full and final settlement of my credit card outstanding, no legal action will be initiated against me in future for any payments and lastly i will be removed from the defaulter’s list from your records.
                    If your company is willing for this one time settlement then please write back to me and i will make the necessary arrangements for making the payment and also draft the debt settlement agreement.
                    I will be glad to receive a positive response from your end.
                    Yours sincerely,
                    Ram singh
                    Mob. [protected]
                    Jan 11, 2018
                    Complaint marked as Resolved 
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 29, 2017
                    State Bank of India [SBI] Customer Care's response
                    Dear Ram G Singh, Apologies for any inconvenience caused. We will get in touch with you soon to address your concern at the earliest. Although we would request you not to post your contact and card details publicly but mail us next time at [protected]@sbicard.com.
                    Verified Support
                    Dec 01, 2017
                    State Bank of India [SBI] Customer Care's response
                    Dear Customer, We have been trying to contact you but unable to do so. Please call SBI card helpline or mail us at [protected]@sbicard.com for further assistance
                    Hi sir,

                    KOTIREDDY myself

                    My credit card ending 7700 was settled at 79500 for 6 months duration. I paid the total amount. Due date was Jan 31st I paid all on Feb 8th. Still today I got the statement generated was about 60000 which is not fair.
                    To pay the above amount even I sold my gold chain and took money from friends as I lost the job doing small job with very less salary.

                    Sir from last 6 months I paid the total amount as per settlement. If there will be any extra amount I can only 1 or 2 thousand not more than that.

                    Sir please close the card as I'm using using it from last 1 year I'm just paying only from last 6 months.

                    Even I raised the request to sbicard portal and made the call to customer care.

                    Sir please do it.
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                      M
                      Mehamood Nholayil
                      from Muluppilagadu, Kerala
                      Nov 25, 2017
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                      Address: Kannur, Kerala, 670676
                      Website: amazon. com

                      When i get massage from bank cash drew was cancelled both amplifier
                      It was date 19 11 2017 till i did not get my money
                      This letter f your account
                      Amazon.com

                      Message from customer service

                      Hello,

                      I understand you are concerned about the items, "sherwood rx4508 200w am/fm stereo receiver with bluetooth, black" in the order#[protected] and order#[protected].

                      I've checked and found that the items are successfully cancelled and you are not charged any amount for this.

                      When you place an order, we contact your bank for a purchase authorization to verify your card but don't actually charge you until the order ships. Some banks may hold funds in your account for these authorizations even if the order is canceled. Orders from our marketplace sellers may be charged at the time of purchase.

                      The authorization is usually removed in 6-7 days.

                      However if you want, you can contact your bank for assistance. They can tell you why funds on your account may be unavailable and clarify how long they hold payment authorizations for online orders.

                      It depends on the policies of your bank, but the following code may help your bank locate and remove the authorization in question.

                      - settlement verification code: 930198

                      - settlement verification code: 930584

                      If there is anything else we can do to make things easier for you or if you require any further information, please do not hesitate to contact us.

                      I hope this helps. We look forward to seeing you again soon.

                      We'd appreciate your feedback. Please use the buttons below to vote about your experience today.

                      Best regards,
                      Amrita k
                      Amazon.com

                      Rom the amazon
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Nov 25, 2017
                      Updated by Mehamood Nholayil
                      when i get my letters reply
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                        G
                        ganesha1984
                        from Mumbai, Maharashtra
                        Nov 25, 2017
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                        Address: 122007
                        Website: www.sbicard.com

                        The worst call i had with sbi credit card customer care by 10:55 am ist 25-november-2017. A customer care executive "ranjith shukla" from gurgaon keep diverting me from my query and simply asking like a psycho as "how may i help you?"

                        This is the worst call i ever had in my life. If anyone heard that ranjith shukla speaking from sbi credit cards, you will have a bad time. A psycho in sbi credit card gurgaon.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          M
                          Mukesh@kumar
                          from Gharaunda, Haryana
                          Nov 25, 2017
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                          Address: 125055
                          Website: Amazon.in

                          To,
                          The chief branch manager
                          State bank of india
                          Main branch

                          Dear sir

                          2 refund of 850/- and 410 rupees was successfully processed on 20 sep.2017 to my account. This amount should have been credited to my sbi account by amazon.in, but i have not received the refund till now.

                          I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                          I have confirmed with amazon and they have successfully processed the refund and refund reference number is
                          Hsbcn[protected] and hsbcn[protected]
                          Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                          +1 photos
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          To
                          The chief branch manager
                          State bank of India
                          Main branch

                          Dear sir

                          2 rifund of 47and 547rupees was successful process on[protected] to my account.this amount not should have been credited to my SBI account by Amazon buying have not receive the rifund till now.

                          I have called the State bank of India costumer service and also emailed the state bank of India main branch all the ditealsmany time including the required transaction reference number but I body has replied or resolve the problem.no action in Bing taken.

                          I have confirmed with Amazon and they have successfully procees the rifund and rifund rifrence number is[protected]
                          Pilize help me

                          charge dispute file "refund never processed" - Comment #3123731 - Image #0
                          charge dispute file "refund never processed" - Comment #3123731 - Image #1
                          charge dispute file "refund never processed" - Comment #3123731 - Image #2
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                            N
                            NABA RANJAN Karmakar
                            from Delhi, Delhi
                            Nov 25, 2017
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                            Address: Bardhaman, West Bengal

                            Respected sir,

                            I naba ranjan karmakar ex-army i was retired on 01.11.1999, my ppo no s/048896/1999 (Army), pension account no : [protected], branch : sbi durgapur station road (Sen hat), bank code - 07337, my mob no [protected].

                            I have not received pension sms alert in full details (Like basic & da), you are send sms alert total pension amount only, so i shall required sms alert in full details like basic_, da _ total _.

                            Thanking you

                            Yours faithfully

                            Naba ranjan karmakar
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              S
                              Snigdha Dasari
                              from Hyderabad, Telangana
                              Nov 25, 2017
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                              otp sent to old mobile number even after new number has been updated

                              Address: Hyderabad, Andhra Pradesh
                              Website: Sbi

                              My mobile number which was registered with bank is not in use anymore
                              As i am out of country and i don't use that number anymore.
                              So i requested branch people to change it other number.

                              They asked me to fill a form, send a email etc i did everything but in vain

                              When i try to do some transactions otp still sent to old number
                              And i am unable to do any online transactions
                              I reported...
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                              phionadec26
                              from Dharwad, Karnataka
                              Nov 24, 2017
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 110066

                              I have a sbi credit card with an outstanding of rs.30000. My due date was 2nd of every month. And i asked the sbi team to change my due date to 10th of every month because i get my salary on 7-10th of every month. I sent many emails to the nodal team. But inspite of so many followups they didn't even bother to respond. I told them that i will clear my dues if they help me changing the due date.
                              But now they guys are harassing me and my entire family by continuous calls and abusing so badly.
                              I told them that i am ready to do the settlement but still they are not listening to me and abusing. I am in depression sue to this. Please help.
                              Dec 30, 2017
                              Complaint marked as Resolved 
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 29, 2017
                              State Bank of India [SBI] Customer Care's response
                              Dear Customer, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 2944 in your mail to enable us to address your concern on priority.
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                                P
                                Prince Sondh
                                from Delhi, Delhi
                                Nov 24, 2017
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                                Address: New Delhi, Delhi, 110063

                                My name is pinder singh,
                                Today, 24/11/2017 evening i was received message, from sbi for royal sundaram allianc, tranct 496 rupees, i am shocked, because no one know abt my card, how is it possible, i have complaint against transaction, but no one take responsibility, pls suggest what can i do, how can i do action against this fraud, my contact number is -[protected].
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  A
                                  Akash jaisingpure
                                  from Deulgaon Raja, Maharashtra
                                  Nov 24, 2017
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                                  Address: Nagpur, Maharashtra

                                  Sir i have done 2 upi transaction... Dated on 18 oct 2017 and 30 oct 2017 amount is deducted from my bank but amount not reach to receiver.. It indicates that in processing or pending... And after some days the transaction is failed... But i didn't get any reversal amount... My transaction id:[protected] for rs 500
                                  2. Transaction id:[protected] for rs 52
                                  Please provide me information regarding my reversal payment
                                  +2 photos
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                                    Taher Kaukawala
                                    from Surat, Gujarat
                                    Nov 24, 2017
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                                    Address: Surat, Gujarat, 395003

                                    Deposited 11500/- no amount shown deposited as an error occurred in the system, please help me out as soon as possible so that i get my hard earned amount deposited.
                                    I have added one transaction report which i had deposited just after error, which got deposited as well as i got the receipt for the same, but didn't got any receipt for 11500/ — transaction.
                                    Please process further as early as possible.
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                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    mera cads 10000 hold my [protected]
                                    plz
                                    mintu123uu's reply, Nov 25, 2017
                                    AC 32509978001 my cads no. 4591150177054673 9128439856. 7044908494
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                                      Shantanuraje_deshmukh
                                      from Pune, Maharashtra
                                      Nov 24, 2017
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                                      Address: 431505

                                      I am shantanu deshmukh from manwath, parbhani, maharashtra. I ordered a product from amazon at 8th nov 2017, by mistake it is placed on wrong address so i cancel this product within 5 minute but i paid for this by mastercard.. But that amount amazon didn't gave me back.. They gave a reference no. If my refund will not proceed in 5 days at 10th nov 2017 they send me this email.. When i called customer care of sbh bank.. They told me i can't help you with that reference no. Please contact amazon... And amazon telling me that we can't help you please contact bank.. What should i do.. I want to file charge dispute against state bank of hyderabad..
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