State Bank of India [SBI] Complaints & Reviews

It is regretted to say that i have applied new cheque book & atm card of my father but after approx 2 month i have not recieved the same & no body is there to give any response i also contacte the chief manager mr purohit but in vain i can say with full confidence that this will be the worst branch of sbi. It seems that they only care for few industrial consumer. There is only 1-2 employees who do the work. I am going to close the account of my wife. As my & my father's account are pension account which require some formality. It is also submitted that my father is 89 years old & it is not possible to take him the bank. I have come to know that rbi has issued direction to collect jeevit praman patra from the residence of pensioner who is above 70years. Please give the necesary direction also to the branch

Consumer complaints logo
Menusubmit complaintsearch
Home iconhome
Question iconquestions
Faqfaq

Search
Search
Sign insign in
© 2016 consumer complaints forum

If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via e-mail

Atm — cash not received yet

Name : vijay ashok yadav
Account no. [protected]
Branch : nangargoqn
Address lonavala pune
Email [protected]@gmail.com
Telephone no mobile no : [[protected]]
Product / service about which you have complaint: atm
Nature of complaint : cash not received from atm

Sir, on dt. 11-11-17 from dehuroad near railway i use my atm card for withdrawal rs.2000/- but not received money from atm then i try again, and then i try in other atm but i still not received money, then on this day i try again, but i have reduce money in my account rs.2000/- which was i have not received. I have complaint in mother branch.
But till date i have not received at all.

Please do needful as soon as possible.

Thanking you

Atm transaction fraud happend with my sbi debit card (Name: shraddha m jadhav) on 9th and! 0th november from 11.30pm to 4 am wherin my card was with me and the i was in mumbai but the transaction happened in delhi lajpatnagar as per details provided by bank.
Sbi cms complainet was logde immediately and after 10 days they said to contact branch manager, on following up with branch manager sbi versova branch andheri west mumbai, he said that he cant assure reversal of the amount debited as this transactions has happen in hdfc and axis bank atms and not in sbi atm.in this i have lost rs.66, 145 from my savings account out of which bank has reverted only 10000 of it and said that the remaining account reversal may take time. On asking upon how much time the branch manager said he doesn't know it may take years. What type of answer is this for a customers grievance wherein the hard earned savings is lost.

Please change the my mobail no for the banking facility. Please im defence prasonal my posting is kapurthala punjab old poting is himachal and my old mobail no is lossd. Please change my no. And regt my new no my new no is [protected]. And my account no is [protected]. Seving accont no and my salary acoustics. I request to change my account no for on line facility.

Hello team,

I got a call from +91 [protected] on 11th oct 2017 at 03:34 pm ist. He claimed that the call was from sbi. But when he started asking me personal information for verification purpose then i didnot provide the information and told him that how do i trust you. It is because nither i have raised any request or i had any complain. Then he blocked my card and told now check if your card is blocked so that you will trust me. Surprisingly, i got message that my card is blocked as per my request. When i called him again that why he blocked my card he told to proof he is from sbi and he asked me to provide address details to issue new card. After i gave him my address he told you will receive new card but unfortunately i didnot get message in the same day. He told me that it will take 24hrs to generate and you will get your new card.

On 13th when i got message that my new card will be delivered, i asked bluedart courier to deliver on 14th 15:33. That guy is followed with me till i got card. When i got new card, he asked me to share new card details with him for activation. Because of last time, he blocked the card this time i trust him to provide details and slowly he told me share the otp but when i got otp in my mobile i realised something wrong but he told because of new card i will modify the contact details. During this conversation, when he asked me cww number i was sure something is wrong then i logged in internet i found that my mobile number was changed to [protected]. I have raised request to block the new card again. He came to know somehow then again asked me your card is blocked. I told him i will check. Later i called helpdesk through my mobile and cross check if my two card is blocked. They confirm card is blocked and they confirmed that there was no transaction.

Helpdesk is raised fraud complain.

Can you please investigate this. How customer will trust this call, after my card is blocked it means he was from sbi and he was access to my account.
For what purpose he was doing verification call and wanted to know my personal information, it is because i had not logged any complain or service request for which he was doing for verification.
Kindly requesting you take this matter urgently and update me how to deal same situation in future.
I have raised many complaint about this, everytime, sbi executive closed the message saying provide kyc to activate portal account. They are not actually investigating the incident

Regards
Prabir

Hi sir,

My name is ramesh. I tried to deposit money 56900/- to my uncle's account in a sbi diposit machine, and after accepting money a message has displayed on a diposit machine screen that "please wait" and it was constant and even after 20 minutes the display didn't turn to "transaction successful". After few minutes "temporarily out of service". I don't know what's the problem but i didn't get my money back. After the security gard came and turn off and on the atm. He told me withdraw a 100/- and i did.. 100/- is came.. And he also told me to nothing to worry about every details will be there.. Just file a complaint to the bank manager and they will take care about it.
And im hoping you throw me some light.

Diposit date:26/11/2017

Thank you

Transaction id:-
[protected]igackzvks1
For this transaction i made the payment of 511.80 rupees from sbi bank account no [protected]. Payment is made through the net banking.

The payment is not redirected to irctc app. It just showed the message that the transaction is failed due to poor network connection.

Please let me know the status of my transaction and refund my money as soon as possible

PART-1

To
The Director
CBI
Delhi
Dear Sir
Reg. : Complaint against SBH and SBI
This has a reference to my complaint against the abivesaid Banks through emails dated oCTOBER 2016 and
your response to that.

seeking hard copies of the complaint.
In this regard, I would like to mention that I am an ex-employee of SBH and whatever I have stated in
my complaint are just a

few illustrations only and the facts are much more serious and alarming as far as corruption, frauds
and scams in SBH are

concerned by its TOP OFFICIALS from the year 1995 onwards. Firstly a brief about/overview is given
which is followed by the

detailed information and it is infact already was emailed to you.
1. The Bank top Officials especially SBH are mainly responsible for at least 30-35% of the NPA/losses
to the Bank due to

corruption and scams where the medium and large quantum loans are sanctioned in a planned way to cheat
the Bank/public

money only which will be clear from my detailed information as these instances have happened and are
known to many officials

in the Bank and I have studied more than 350 loan proposals and I know as how the financials of the
companies are

fabricated/manipulated by the companies/chartered accountants in nexus with top officials which account
for a major chunk of

the NPA accounts in addition to the genuine NPA accounts.
2. Banks know and are responsible in many cases of hawala transaction cases and I exposed them in one
case of Ludhiana

Branch with Mr Rajesh Kumar as field officer .
3. Bank has promoted many officers who made the Bank to lose a lot of money where even properties taken
as collateral security

were found to be fake/bogus and I reported a few cases to the SBH, RBI but all in vain and there are
many such cases in the Bank

and it is losing a huge money every year.
4. Crores of rupees every year are spent by raising bogus bills by the Branches, controllers and head
office officials
5. Crores of rupees are being paid unauthorisedly every year to the temorary staff not shown in the
records and against the RBI

guidelines by appointing 1-2 staff on temporary and unauthorised basis.
6. Banks retired MD, CGM and GM join after retirement many companies to facilitate enhancement in loans
and pass on the

bribed money to the sanctioning authorities and many such accounts have become NPAs and Bank lost huge
amount in such

cases. About Rs 38 crores were lost in Chandni Chowk Branch where two MDs had joined two different
companies after their

retirement as directors against the RBI guidelines and Bank paid a high price for it and there are many
such cases in the Bank

where crores of rupees are being written off every year and it is happening in almost all the big
branches of SBH which might be

true for SBI too.
7. The bank has lost a huge money in NPAs recently and the actual amount is much more than this which
will be

exposed/reflected in near future and if the control over such issues of corruption is not
excercised/guilties/criminals are not

punished such things will continue forever and the honesty of such top officials every one in the
country has seen in

demonetisation.
8. I was also in a team of three officers who had undertaken study of NPAs in the Banks a few years
back and found serious

irregulaties/gaps/flaws/wrong appraisals etc which are responsible for major NPAs and you can see the
NPA files which will tell

everything.
9. The nexus between the top officials and officer's association is another serious area responsible to
encourage corruption as

Officers associations also settle many such cases of officers after taking a huge money from them and
one Mr Harshvardhan (

chairman/secretary of Officers association) is such a person who has acquired a lot of assets by such
means.
10. Bank top officials acquire a lot of assets after retirement and most of GM and MD belong to this
category as corrupt money comes out after retirement which you can verify on selective basis as the
list is very big as most of top

officials are involved/are corrupt and have taken Gold Bricks/flats etc in big loans and even one of
the most honest MD Mr

mehrotra used to tell that he was offered Gold Bricks when he was MD but he never did any wrong
thing/sanctioned wrong

loans but others are doing so. Mr Lal used to take one flat for the home loans sanctioned to the
builders for residential projects

and for other loans too. Mr Khandelwal, MD was also most corrupt and has a lot of properties in Delhi
and punjab etc.Mr

Ramanujam was another corrupt official who even spent rs 25 lacs on a hanuman temple in his house at
Banjara

Hills, Hyderabad and these are just not even the tips of iceberg. Amitab Guha was another corrupt MD who
openly misused

banking machinery, staff on the ocasion of his daughter's marriage and used training
centre, food, cars, officials for many

days, guest houses freely and more than rs 10 lakhs were spent by bank for him unathorisedly and how
much money he might

have taken for sanctioning loans and one loan case from chennai had come through retired CGM, shri
Ganeshan for Rs 20 cr

but the need based loan requirement arrived at Rs3.5 cr and he called me too for discussion and put
pressure for giving the

appraisal report for Rs 20 crores but I did not agree to that as my report was based upon facts and
they were after me and

hatched a conspiracy against me and spoiled my career for being honest. List is exhaustive and the
factual position is very very

grim and if this continues, the public money will be eaten away by these termite type top officials in
future too. These are only a

few instances as there are many such instances in each individual case and they are realy very
characterless too and one will be

shocked to know about it as what happens in five star hotels, guest houses, bank premises and liason
officers can give the full

details and this list is also too big.
11. A big racket is going on in the housing loans sanction as I have mentioned for Delhi which is
applicable for SBH and SBI for the country as a whole under the directions of top management of the
Banks.

The details are given hereunder.

[protected][protected][protected][protected]

Sir,
Fraud has happened on my SBI debit card no starting with 459115 and ending with 0154 and SBI credit card no starting with 472642 and ending with 2064 from mo no [protected] and I was told by she sbicards merchandiser Dept stating "your accumulated rewards point will be refunded back to you it will rebate in your account or you will get amount in your account.however that didn't happen and I was fooled by her and this amount was deducted from my card.
31/10/17 pay tm IN 3000 txn id[protected] from SBI debit card ending with 0154 .
31/10/17 pay tm IN 3000 from SBI credit card ending with 2064.
31/10/17 ideamoney mumbai IN 4996 txn id[protected] from SBI debit card ending with 0154
31/10/17 ideamoney mumbai IN 4996 txn id[protected] from SBI debit card ending with 0154
31/10/17 ideamoney mumbai IN 4996 txn id[protected] from SBI debit card ending with 0154
31/10/17 ideamoney mumbai IN 4996 txn id[protected]from SBI debit card ending with 0154
31/10/17 one 97 communication IN 3000 txn id[protected] from SBI debit card ending with 0154.
31/10/17 ideacell bill desk IN 4996 SBI credit card ending with 2064.
31/10/17 ideacell bill desk IN 4996 SBI credit card ending with 2064. 31/10/17 ideacell bill desk IN 4996 SBI credit card ending with 2064. 31/10/17 ideacell bill desk IN 4996 SBI credit card ending with 2064.
31/10/17 one 97 communication IN 3000 SBI credit card ending with 2064. However i have lodge complain in vasco police station which inward no is 10028 dt 01/11/17 and give complainto sbi chicalim branch also. but there is no response from that side.

I have a saving account ([protected]) in your chalakudy branch (Br. Code -70168) in thrissur dist. I want to know why deducted amount from my a/c in numerous times from 03.05.2016 to 03.11.17 as in the name of [protected]dom surcharge/tips/rate (Details below)
Sl. No date amount deducted particulars on passbook
1 03.0516 22.90 dom charges/tips
2 18.11.16 11.50 [protected]dom surcharge/tips/rate
3 21.11.16 11.50 [protected]dom surcharge/tips/rate
4 12.01.17 11.50 [protected]dom surcharge/tips/rate
5 07.02.17 11.50 #080117 vr[protected]/[protected] debit c
6 13.04.17 11.50 [protected]dom surcharge/tips/rate
7 29.05.17 11.50 [protected]dom surcharge/tips/rate
8 27.0617 11.50 [protected]dom surcharge/tips/rate
9 05.09.17 11.50 [protected]dom surcharge/tips/rate
10 05.10.17 10.00 [protected]dom surcharge/tips/rate
11 03.11.17 10.00 [protected]dom surcharge/tips/rate
As per my enquirers on the same branch they does not give a satisfactory reply for this. From their answer it is the surcharge for debit card transaction. What is the policy behind the surcharge for cashless transaction.

Sir, i had phonepe app, and i added my sbi bank account to that, yesterday app shows ₹ 1751.10 in bank balance. But today the same phonepe app shows ₹ 0.0 balance. Then i checked my balance in karnataka bank atm, it shows 'sorry for inconvenience, unable to process, please contact bank. What is the problem, why my balance deducted and show no balance. Please solve my problem.

Dear sr,
I would like to say that my daughter divyanshi naudiyal. She opened account in sbi bank. Bt some reson type they didn't give her passbook and i need passbook front paper photo copy for tournament. So i want front copy of these page. If you give these page copy, i'm very glad to you. Ap mughe iske copy dene ki kripa kre mai sadev apki aabhari rhugi.
Thanks to you again.

Dear sir 28 october 2017 ko maine apne debit card se online transaction kiya ta jo ki failed ho gya aur mere account se 20111.80 rupees kat gye the jo abhi tak mere account me nhi aaye mere toll free number par complaine bhi ki thi but wha se bhi kuch nhi hua aaj tak paise nhi aaye please sir mere paise mere account ([protected]) account holder name sarvesh gautam me dal dijiye.

I have taken an education loan from sbi ponnani (Chanthappadi branch) in the year of 2010. And i have applied to get subsidy on interest for education loan.
But when i enquired about this the manager said me that there is no any subsidy scheme on education loans provided by sbi. And also they asked me to give the interest for the three months within a week.

On the 14th of nov, 2017 i did net banking for an amount of 410 and the transaction failed. I still have not received my refund. I have an account in sbi amritapuri branch, kollam dt. Kerala 690525 ifsc0008626 and my name is nagarajan ramachandran. The transaction was with shopclues online and the item was hand stitching machine - 2 nos. I have tried contacting them but they are not responsive.

Dear sir,
I am hereby writing this letter to request for a onetime settlement of the credit card outstanding on card account 6498/cc. I have been struggling with financial difficulties for the past one year on account of my lay off due to the economic downturn. I am finding it very difficult to make monthly payments to credit card and mortgage loan on account of this.
On evaluation i feel that i should take up one time settlement of the credit card outstanding and pay 5000/- rupees as a onetime settlement. Some of the conditions that i want for this payment are that it will be full and final settlement of my credit card outstanding, no legal action will be initiated against me in future for any payments and lastly i will be removed from the defaulter’s list from your records.
If your company is willing for this one time settlement then please write back to me and i will make the necessary arrangements for making the payment and also draft the debt settlement agreement.
I will be glad to receive a positive response from your end.
Yours sincerely,
Ram singh
Mob. [protected]

When i get massage from bank cash drew was cancelled both amplifier
It was date 19 11 2017 till i did not get my money
This letter f your account
Amazon.com

Message from customer service

Hello,

I understand you are concerned about the items, "sherwood rx4508 200w am/fm stereo receiver with bluetooth, black" in the order#[protected] and order#[protected].

I've checked and found that the items are successfully cancelled and you are not charged any amount for this.

When you place an order, we contact your bank for a purchase authorization to verify your card but don't actually charge you until the order ships. Some banks may hold funds in your account for these authorizations even if the order is canceled. Orders from our marketplace sellers may be charged at the time of purchase.

The authorization is usually removed in 6-7 days.

However if you want, you can contact your bank for assistance. They can tell you why funds on your account may be unavailable and clarify how long they hold payment authorizations for online orders.

It depends on the policies of your bank, but the following code may help your bank locate and remove the authorization in question.

- settlement verification code: 930198

- settlement verification code: 930584

If there is anything else we can do to make things easier for you or if you require any further information, please do not hesitate to contact us.

I hope this helps. We look forward to seeing you again soon.

We'd appreciate your feedback. Please use the buttons below to vote about your experience today.

Best regards,
Amrita k
Amazon.com

Rom the amazon

The worst call i had with sbi credit card customer care by 10:55 am ist 25-november-2017. A customer care executive "ranjith shukla" from gurgaon keep diverting me from my query and simply asking like a psycho as "how may i help you?"

This is the worst call i ever had in my life. If anyone heard that ranjith shukla speaking from sbi credit cards, you will have a bad time. A psycho in sbi credit card gurgaon.

To,
The chief branch manager
State bank of india
Main branch

Dear sir

2 refund of 850/- and 410 rupees was successfully processed on 20 sep.2017 to my account. This amount should have been credited to my sbi account by amazon.in, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund and refund reference number is
Hsbcn[protected] and hsbcn[protected]
Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

Respected sir,

I naba ranjan karmakar ex-army i was retired on 01.11.1999, my ppo no s/048896/1999 (Army), pension account no : [protected], branch : sbi durgapur station road (Sen hat), bank code - 07337, my mob no [protected].

I have not received pension sms alert in full details (Like basic & da), you are send sms alert total pension amount only, so i shall required sms alert in full details like basic_, da _ total _.

Thanking you

Yours faithfully

Naba ranjan karmakar