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State Bank of India [SBI] Complaints & Reviews

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Y
yogesh228
from Delhi, Delhi
Nov 5, 2017
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Address: 110094

Dear sir/madam,
I have a sbi credit card which i got in the month october.
At the time of application applied they said that annual fees will charged to you after completing 1 year but they charged me the annual fees with in a month.
And after contact them by mail about the above said matter they replied

"dear mr. Yogesh sharma,

Thank you for writing to sbi cards.

This is with reference to your communication dated 3/11/2017.

Reversal denied : we regret to inform you that we are unable to reverse annual fee charges on your sbi card account.

Incase of any query, would request you to click here or contact the sbi card helpline at[protected]Prefix local std code) or[protected]. Ivr & emergency services on helpline are available 24 hours and customer service representatives are available from monday to saturday between 8am to 8pm or you can get easy access to exclusive services & account information with just a click. Visit our website sbicard.com or download the sbi card mobile app to access self-servicing options on the go!

If you are not satisfied with the response, you can write to nodal officer, customer service by clicking here or use the escalate button on the webpage. You will receive a response within 5 days.

Yours sincerely,
Pankaj kumar
Customer service sbi card"

And the another point is that they have charged igst of rs.89 but i have not purchased anything from this card except only one cancelled transaction:-
I have booked 2 ticket but due to network issue ticket gonna cancelled and sbi card was already confirmed me about the cancellation.
So, please advice me how can you charge igst @89/-.

So, you are requested kindly arrange a reversal of annual fees and check the igst charges to your record.

Thanks & regards,
Yogesh sharma
State Bank of India [SBI] customer support has been notified about the posted complaint.
Oct 30, 2017
Elango Kannan's response
Very bad the sbi bank
Amount of Rs 10000/- debited to my account on 03.08.17 to in known account .complaint submitted to home branch but, they are not knowing and they are telling this transaction is out of information. pl. resolve the problem.
Next two to three days after i go for booking local FIR.
Hi sir, madam
I have requested for a cheque book at your Juinagar, Navimumbai branch before this Diwali festival and still not received .So kindly fix my problem and the branch IFSC Code is SBIN0021464
My account details
Name:Anand Shekar Shetty
Account no : [protected]
Branch name is Juinagar, Navimumbai
Hi sir, I received a call from this number [protected],
They asked me card number, expiry, cvv for changing new card.
I refused their call and now complaint to u. Please take an action.
RD Account open for 25/09/2017but no response for the account in sbi
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    Rajendra Bhatere
    from Mundi, Madhya Pradesh
    Nov 5, 2017
    Resolved
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    Resolved

    Address: Balaghat, Madhya Pradesh

    Sir, maine baihar sbi branch sbin0001168 se may 2015 ko personal loan liya tha. Loan ka belence amount paid karna hai lekin branch se 4 bar contect karne par bhi loan section ke employee account close nahi kar rahe hain. Sambandhit bank karmi ke dwara tal matol ki ja rahi hai. Sbi baihar ki working se sabhi account holder bahoot pareshan hai aur account close karne ka man bana chuke hain.
    Nov 5, 2017
    Complaint marked as Resolved 
    Nov 03, 2017
    Updated by Rajendra Bhatere
    May 2015 ko maine sbi baihar se five lakh rupees personal loan liya tha. Total 48 stalment me recovery honi thi.28 stalment ki recovery ho chuki hai. Mujhe housing loan lena hai. Personal loan ka belence amount paid karna chahta hoon. Personal loan acct. Close karne hetu branch se 4 bar sampark kar chuka hoon lekin mera acct. Close nahi kiya ja raha hai.
    Nov 03, 2017
    Updated by Rajendra Bhatere
    mera personal loan account close nahi kiya ja raha hai
    Nov 05, 2017
    Updated by Rajendra Bhatere
    Shigra action le.please
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      M
      Mudassir Mohiuddin Sameer
      from Noida, Uttar Pradesh
      Nov 5, 2017
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      Address: New Delhi, Delhi, 110008

      I am m m sameer an sbi account holder... Last week at wildcraft my debit card got declined twice for rs.1999.00 each in delhi... I talked to the store guy... He said the bank should refund within 7 days. It was on 31st october 2017 at karol bagh new delhi. Please see that my amount is refunded. Thank you
      Account holder name: m m sameer
      Account no.: [protected]
      Debit card no.: [protected]
      Transaction: othpos[protected]wildcraft
      Othpos[protected]wildcraft
      New delhi
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        G
        gphere
        from Ingraj Bazar, West Bengal
        Nov 5, 2017
        Resolved
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        Resolved

        Address: Kolkata, West Bengal

        I am an account holder of state bank of india,
        Branch aranghata
        Branch code: 11375
        Ac no: [protected]
        Ac holders: goutam paul
        Mobile: [protected]

        On 31st october 2017, i tried to withdraw rs 1500/- from hdfc atm machine in tcs kolkata gitanjali park, atm id: p3enkk03 with my sbi debit card

        The money was debited but no cash dispensed by the machine itself.
        I had logged a complaint with customer care [protected] but no positive response till now
        Please recredit my money to my account at the earliest.
        Nov 6, 2017
        Complaint marked as Resolved 
        Got the money re credited after logging complaint to customer care...totally, took 5 working days...
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          R
          Rajubhai Gohil
          from Surat, Gujarat
          Nov 5, 2017
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          Address: Bharuch, Gujarat, 392001

          I am raju gohil from gujrat of dist bharuch. On 3-10-17 at about 5000 debited from my sbi account by some one using net banking. I know only the mobile no. Of the person that had called me at that day. Now the mobile no. Is coming switched off (Mob no.[protected]). I got transaction details from bank which are as follows:

          Therefore it is requested that plz take necessary action and advice company not to deliver these ordered items and amount to be refund back in same account as soon as possible.
          Email id - gohilrajubhai233 @gmail.com

          State bank of india
          Branch bharuch
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            S
            Sajeev Kumar Kulanjiyil
            Nov 5, 2017
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            Address: Kollam, Kerala, 691021

            My sbi account no:
            On[protected], i was trying to withdraw amount from kollam canara bank atm. Even i didnt get succeeded single time and atm says "transaction is declined". But next day in my statement 6000 rupees got deducted with atm withdrawal terminal id. 73041. (From two acconts at munnar _2000 two times and pettah 2000 one time) even i didnt received sms or mail for this transcations. Please do the needful asap.

            Terminal id[protected]
            Record no. 2693, 2694 2695
            Res code : 072
            Time 13.55, 13. 56, (Munnar branch) 13.57 (Pettah)
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Complaint settled by SBI. Thanks for the support
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              A
              arunbww143
              from Idukki, Kerala
              Nov 5, 2017
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              Address: Warangal, Andhra Pradesh, 506015

              Dear sir,
              I used bhim sbi pay app on 28.10.2017 for send money to my son account. I transfered ₹1013/-, unfortunately i selected wrong key that, #aadhaar. Npci instead of #ifsc. But beneficiary doesn't #aadhaar. Npci option. Immediately i complaint against this transaction. They replied and sent resolution date that 04.11.2017. Still i didn't refunded my cash
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                V
                V DEENA DAYALAN
                from Chittoor, Andhra Pradesh
                Nov 5, 2017
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                Address: Chittoor, Andhra Pradesh, 517590

                Sir, also my repeated e mail requests to the sbi nagari 02762, the amount 3rd installments ap govt welfare runamafi have not yet been processed in to my account sbi nagari [protected]. Because of critical financial problems i request to the forum, the concerned authorities, the amount process sbi authorities for process the welfare of ap govt runamafi 2017 amounts in my above said account please thanking you sir.
                Nov 08, 2017
                Updated by V DEENA DAYALAN
                Respected Sir/Madam, As per the Govt of india Ministry of finance Department of Financial Services letter No F10/21/1G/2011-IR dated 23/28 June 2011 (Ser No 09 in nomimal roll) addressed to the Maha Prabandak (karmic) State Bank Pradhan Karyalay Mumbai and As per the Mahaprabandak reply letter to the Ministry of Finance for their letter mentioned above, the SBI CLERK Appointment order and the compensation for delay the Order since July 2011 have not been recieved after my repeated requests to the Mahaprabandak karmic, The Chairman State Bank of India Pradhan karyalay Mumbai. Therefore, your honour, order to The Chairman State Bank of India Pradhan karyalay Mumbai for send the SBI Clerk appointment orders and the Compensation for delay the Order since July 2011 most urgently because my wife is suffering from heart block problem and my family is in critical financial problems. Thanking you Sir/Madam.
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                  S
                  sailesh babu 206
                  from Hyderabad, Telangana
                  Nov 5, 2017
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                  Address: 500015

                  Today at 12:15 am i have inserted rs 2700 in the state bank of india deposit meachine vikrampuri branch, secunderabad, telangana to the account number [protected]. As i inserted the amount the machine displayed time out and the amount which i have inserted in the machine taken by the deposit machine please and does not created to the following account please kindly give me a solution for this situation nd return my money back
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    Y
                    yashmin kumaru
                    from Hyderabad, Telangana
                    Nov 5, 2017
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                    Address: Patna, Bihar, 800023
                    Website: www.sbi.co.in

                    To,
                    The branch manager,
                    State bank of india,
                    Main road kankarbagh
                    Chandragupta path patna,
                    Bihar - 800020
                    Sir
                    Sub: problem in atm withdraw – reg.
                    Ref: 1. My a/c no [[protected]]
                    I would like to register a complaint regarding atm withdrawal. On 31.10.17 i went to withdraw cash through to 3 atm centers in hyderabad. I have not received any cash on these centers with on endorsement,. "unable to process. While i have taken a mini statement in an atm, shocking, it shows 7 transaction out of which 4 transaction got decline, 10000+4000+10000+4000, below are the details of failed transactions. It has not been drawn by me. Kindly look into this matter and to the needful at the earliest.

                    Place. Hyderabad
                    Thanking you
                    Yours faithfull
                    Yashmin kumari

                    31-oct[protected]oct-2017) atm wdl
                    Atm cash 73041 +metro station secunderabad 4, 000.00
                    31-oct[protected]oct-2017) atm wdl
                    Atm cash 73041 +modis compound hyderabad 10, 000.00
                    31-oct[protected]oct-2017) atm wdl
                    Atm cash 73041 +meenakshi oatm hyderabad 4, 000.00
                    31-oct[protected]oct-2017) atm wdl
                    Atm cash 73041 +meenakshi oatm hyderabad 10, 000.00
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      C
                      capushpa
                      from Mumbai, Maharashtra
                      Nov 4, 2017
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                      Address: Mumbai City, Maharashtra, 400006

                      I am 59 year old indian citizen. I had invested rs. 1300000/- in fd with state bank eof india walkeshwar br. For 46 days @ 6.50%. On receipt of it, rate of interest was shown as 6.50% and at another place rate was shown as 6.49%. Out of curiocity, i calculated interest and to my surprise, the maturity value of fd was shown at lower amount than what it should have been @6.5% simple interest. Its not even as per rate of 6.49%

                      On asking the branch manager, i was informed that they will check with service desk and revert. After continuous followup by me, i was shown service desks reply to the branch that on maturity, the interest will be calculated correctly. I asked for the reply from the branch in writing and on 30/10/17, i was given reply that i will get correct amount on maturity.

                      On telling branch manager that this reply was not satisfactory.
                      If the system is not calculating interest correctly on day of investment, how it will calculate it correctly on maturity. Branch manager mr. Amit got annoyed and said rudely that you are not cooperating with us and by complaining you are increasing our work load. You are making big issue for small thing. We have not paid you lesser amount and on maturity you will get correct amount.

                      My contention is how many people check the maturity amount as we trust that bank will not cheat us. For just one fd it may be small difference but if you consider total amount of money invested in whole sbi by common man, how much interest common man must be loosing collectively

                      . I request you to instruct concerned bank to take corrective action as there seems to be fault in the system software. And punish the officials responsible for this.

                      Rgds.
                      Pushpa shah
                      Email:[protected]@yahoo.co. Uk

                      My fd details tdr no. [protected] dated 6/10/17 for 91 days for rs. 13 lakhscorrect mv.1321067- mv shown on fdr 1321029-
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        C
                        Chiranth Agastya
                        from Bengaluru, Karnataka
                        Nov 4, 2017
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                        Address: Bangalore, Karnataka

                        Bank name - state bank of india
                        Account holder name - chiranth m account number-[protected]
                        Branch name - nagarabhavi 2nd stage
                        Branch code -011819
                        I has balance of more than 9000 in account but my emi amount is 3333 but they made a transaction of that amount is failed. And they were not providing debit arm card and pin
                        I'm really disappointed of the service which sbi was providing the bad service. Even they are not responding for our needs and if we has an amount in our bank if we provide cheque for others they are not transacting and u people were making it has bounce. And charging us
                        . And i will post this issue in social media until i get resolved from this
                        Chiranth agastya

                        Chiranth agastya
                        Show quoted text
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          D
                          Dileshwar Deshmukh
                          from Bengaluru, Karnataka
                          Nov 4, 2017
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                          Website: retail.onlinesbi.com/personal

                          This complaint is against sbi's new policy in which bank has started charging customers for not maintaining minimum balance in the saving account.
                          I have maintained sufficient balance in my account, infact surplus amount lies in mod still sbi charged for not maintaining min balance.
                          Refer attached screenshot of the same.
                          This is absolutely brutal & wrong. Request modification in the policy & refund of the wrongly charged amount.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            S
                            srisenthil kumar chandrasekar
                            from Chennai, Tamil Nadu
                            Nov 4, 2017
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka, 560059

                            Dear sir,
                            My sbi account no: [protected]
                            On[protected], i was trying to withdraw amount from my office atms (Citi, icici and deutsche bank, but i am not sure which one having below terminal id.). Even i didnt get succeeded single time and atm says "your bank server down". But next day in my statement 10000 rupees got deducted with atm withdrawal terminal id. 73041. Even i didnt received sms or mail for this transcations. Please do the needful asap.
                            My contact no;[protected].
                            Nov 6, 2017
                            Complaint marked as Resolved 
                            I have received my amount back.. Thanks a lot. Thank you SBI and God.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Nov 04, 2017
                            Updated by srisenthil kumar chandrasekar
                            I have tried reaching sbi customer care, only lucky very few times, but they keep asking to wait 2 more then 2 more working days to raise complaint.
                            Nov 06, 2017
                            Updated by srisenthil kumar chandrasekar
                            ME too fed up with customer care service. Because of this amount i many plans got delayed but SBI customer care is careless and no body interested to raise complaint simply ignoring the problem. Now I have very less hope to get the money back.
                            Nov 06, 2017
                            Updated by srisenthil kumar chandrasekar
                            I spent full saturday & sunday for this but not able to raise even single complaint against this. first up all connecting to customer care it self big deal then their irresponsible answer ( like let me talk with my manager to raise complaint) gives me indication says that "i will not get money back ". let me go once my branch and check.
                            Same my case with transaction number 73040
                            Fed up with service from SBI

                            I tried withdrawing 5k from my SBI account on 30th October 2017. The money wasn't dispensed from the ATM but it got debited from my account.

                            After that I am constantly contacting customer care to raise a complain but they are simply fooling me around saying please wait for 2 - 3 working days.

                            Already 4 days has passed and no sign of getting my money back. Disgusting experience from SBI.

                            For the last time customer care has asked me to wait till Tuesday, if not I will close my account as well as all my family members will close their respective account in SBI.

                            Have some shame and return the money back.
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                              Sun Rai
                              from Mumbai, Maharashtra
                              Nov 4, 2017
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                              Address: 560078
                              Website: www.sbi.co.in/user.htm?action=branchlocator_moreinfo&1=1&radio_searchtype=partial&seltyp

                              Worst bank manager i have ever seen. I had gone their for opening my wife account but dat guy even didnt check my doccuments and directly said to go to some other branch which is most nearest to you. First i thought might be there would be some procedure but dat # manager blindly told. There is no sunch procedure..

                              Visited branch code : ifsc code: sbin0007117

                              Micr code:[protected]

                              Branch code: 007117
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                AnkurSarma
                                from Mohali, Punjab
                                Nov 4, 2017
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                                Address: Chandigarh, Punjab, 160014

                                Dear sir,
                                I tried to pay inr750 using my debit card on[protected], but the
                                Transaction failed. Later i checked my account and it showed me that the amount was deducted from my account.
                                (Othpos050869 super photo lab chandigarh inr750)
                                Again on that very same day, i tried to withdraw inr5000 from atm using the same debit card but couldn't able to. I tried twice and at the second time, atm says that insufficient fund and charged me 23.60 fine. Later i checked my account and it shows that inr5000 is deducted from my account.
                                (Atm cash 73041 chandigarh sec 22 br chandigarh inr5000)
                                Please kindly check this matter and refund the money as soon as possible otherwise i won't be able to survive this month.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  S
                                  Shivcat
                                  from Jaipur, Rajasthan
                                  Nov 6, 2017
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                                  Address: 331001

                                  Sir my name is ajay contect [protected]. Today I deposit 10, 000 rupees in SBI ATM deposit machine but ATM machine show timeout and rupees not given by machine and also not sent in a/c so plz provide me information and back my many in a/c fastly as possible. Plz I'm in turble. Help me. A/c no. [protected] a/c holder name Rahish Kumar Kharra. I deposed on 04-11-17 at 11:31 am.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    R
                                    Reneesh
                                    from Hyderabad, Telangana
                                    Nov 4, 2017
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                                    Address: 690518
                                    Website: www.onlinesbi.com

                                    Sir,
                                    I mr. Raneesh babu baving account in state bank of india, my account number:[protected] branch - karunagapally, i have withdraw on rs.10000 in two times 31/10/17 from axis bank atm, gautham nagar, chandauli. First transaction credited my account, but second transaction amount 10000/ not credited my account till date. Atm terminal id:tpcn218203

                                    So i request you help me solve this matter

                                    With regards
                                    Raneesh babu
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      Vasim Mistry
                                      from Surat, Gujarat
                                      Nov 4, 2017
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                                      Respected sir, i have recharged my artel number [protected] through sbi application. The recharge amount was 90 rs but i didn't got recharge in my number and rs 90 were deducted from my account and the status is showing successfully recharged in sbi. Reference number for recharge is uh26389451and my acc. No. [protected] and the status is showing successfull
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        dprasuna
                                        from Gudivada, Andhra Pradesh
                                        Nov 4, 2017
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                                        Address: Karimnagar, Andhra Pradesh, sbh

                                        Respected sir,
                                        I, damera prasuna, w/o. Arun kumar, submits as follows,
                                        That i am having my account with the s. B. H (Now sbi), sircilla branch vide account no.[protected]. On[protected] in the evening hours i and my husband went to andhra bank atm mechine which is situated opposite police station, peddapalli and i tried to draw amount from the said atm. Unfortunately due to some technical problem i have not received the amounts from the above said atm on that i went to the house. That on the day i. E.[protected] again i and my husband went to the same atm and tried to draw the amount from it. I received an amount of rs.13, 000/- from the above said atm and received from the slip from the atm machine wherein it is revealed that an amount of rs.16, 000/- drawn by me yesterday i. E.[protected].in fact i never received any amount from the above said atm.
                                        Therefore, i request your good office to rectify the above said mistake and do needful to me.
                                        Damera prasuna
                                        A/c. No.[protected]
                                        Cell. No.[protected]
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        Nov 04, 2017
                                        Updated by dprasuna
                                        I, Damera Prasuna, R/o. Peddapalli submits as follows,
                                        That I am having my account with the SBH(now SBI), Sircilla branch vide Account No.[protected]. on[protected] in the evening hours I and my husband went to A.T.M machine(ANDHRA BANK) which is situated opposite Police station at Peddapalli(Now Telangana state) and I tried to draw amount from the said ATM. Unfortunately due to some technical problem I have not received the amounts from the above said ATM on that I went to the house.
                                        That on the day i.e.[protected] again I and my husband went to the same ATM office and tried to draw the amounts from it. I received an amount of Rs.13, 000/- from the said ATM and a received slip the ATM Machine wherein it is revealed that an amount of Rs.16, 000/- drawn by me yesterday i.e.[protected]. In fact I never received any amount from the above said ATM.
                                        Therefore, I request your good office to rectify the above said mistake and do needful to me.
                                        Yours sincerely,

                                        DAMERA PRASUNA
                                        A/c.No.[protected]
                                        Cell No.[protected]
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