State Bank of India [SBI] Complaints & Reviews

I needed to change my mobile number for internet banking and core banking. I have changed it via branch code. I am trying to get in touch with the bank people to the branch where my account has been opened to clarify my doubts. It got picked up and then engaged. They don't entertain the doubts of their customer. For every little queries, a person needs to visit bank.in addition, on visiting the bank, their behaviour is so rude, you won't feel like coming back. I am suffering from visiting bank a number of times and still my issue has not been resolved. Kindly help to resolve my concern. Thanks.

Being a working professional it feels bad to me to complaint about the employee, but he was not professional. Use of bad words and missbihaviour by "mr. Sai ganesh" - branch hingoli 431513.. Thrown paper on my face and shouted i went for opening bank account.. What sbi bank don't need customer's or employe can shout sitting in chair of post. This employee don't have mannerism to talk and any ettiqute.. Please take in consideration my complaint. And waiting for your response. Date missconduct -8/11/17

We are existing customers of sbi since 35 years and already have 4 loans running through sbi itself. We recently applied for a new loan for a new business and its been more then 5 months they did not respond back in a good manner. Every time we go the file is been transferred to a new person and then they take time again. We are highly disturbed and disappointed with this. We have already invested lot of money on the promise of the bank but still till today there is no response. Yesterday after 5 months they said no to us. If they wanted to say no then why they made us wait for 5 months. We have a good reputation in banks and been a good account holder but then too they do not provide any help. How can we work in such atmosphere. Since we do not have any collateral to give thus they are making us hang around.
We have always given something in collateral for the past loans but this time we dont have any collateral, that doesnt means we have no rights to get loan or work. Government promises so much to help young entrepreneurs but how a young entrepreneur can afford to get a collateral.
We really feel depressed looking at such situations. I have all the proofs to give if required.
Expecting a good help from the system.
Thanks and regards

Dear sir,

Please arrange to block the transaction and arrange for the reversal of mentioned subject transaction. This is some unknown fraudster transaction where the unknown has cheated by asking the card credentials. The mentioned card has now been blocked. This is a clear case of fraud.

Kindly look into this urgently.

Pooja
[protected]

Sir, i am not getting otp in my registered mobile number bearings ac/no - [protected] branch of -00025/bargarh since a week. I have visited my branch 5-6 times and also registered a complained. I have received two debit card and i want to generate pin for that, it's actually possible through (Net banking, sms, ivr, atm) i have applied all of the procedure but for every process i need otp, which is not getting in my mobile. I have added a beneficiary on internet banking and want to approve it through otp, here also same problem.

I want to ask the bank that bank charges his customer for sms alert, for debit card, for cheque, for balance shortfall then why the bank not solving this problem since a long time? Is our money and time don't have a value?

Kindly solve the issue as soon as possible.

Hi,
I submitted request for transfer the account (Acc no : [protected]) to other sbi branch long back. Currently account located in mumbai worli branch (Code : 015359) which is long for me and i requested to transfer to home town branch. I am not able to access the account online as well and atm card also not working. Couriered all docs to the address and submitted all scan docs in mail as well. But no response till now and i am not getting when my account will be transferred to requested branch.

Didn't receive any mail from sbi. Sent all the relevant documents on aug 12 th 2017 and till now no response. Sent documents to cm1it. [protected]@sbi.co.in

Please check and provide me updates on this.

Sir,

I was offered a credit card from your bank. The verification process and all other things were cleared. They told me i will receive my card within 2 weeks.

The funniest thing is that, i received the statement without receiving the card.

Now this may effect my good cibil score which i am maintaining neately.

Please take up this issue and cancell the credit card which i am not going to use it again

Please cancell the 2 months statement also.

Petson joseph
[protected]

I did 4 transactions on 1st nov of which 2 failed n money was deducted for all of them. I tried calling u guys... U guys have the worst customer center representatives... Also ur bank manager isnt responding properly... Its been 8 days since my last transaction nyet i haven't got the refund.
In order to get my transaction update in your system i complained about it to manager but he ain't listening...! I called ur helpline no like 10-15 times but worthless... I need my money back... If it wasn't so urgent i wouldn't have troubled you guys... So plz do something n update my freaking transactions in your #brilliant system and give me my money back!!
Thanking you..

I received a call from number +[protected] regarding my bank account. The person said my bank account has been closed so i have to give him details of my account, when i asked from which bank u are calling he randomly said sbi. Then i asked that for which my account number you are saying this he replied with bad word. And disconnect the call.
I request to take strict action as how can he say a bad word to a lady. He was fraud and when i tried to reveal his fraudness against he use bad language. He may call so many other persons and may talk so many times to others in bad language.. Please take very very strict action.

My mother has a pension account with sbi. Her account is in sbi, baner branch in pune. Every year she gets a certificate of life. This year also she went there to the branch. They did not accept her request on a plain paper and wanted her to fill a form the form they did not have. They returned her back without serving. Branch is really far from our home, it takes 90 minutes one way to reach the branch and they were aware of it. Still they did not server a senior citizen (75 years) and sent her back. One of worst experiences in this branch.

Sbi a/c no. [protected] (Ifsc code:sbin[protected] dhanapur dist. Chandoli (U. P.) bablu yadav. Mob. No.[protected] and email address [protected]@gmail.com dawara mujhe nokri ka jhanda, fraud, fake phone karke & email karke fraud kiya gaya hai so is mob. No. Or email address ke against comp-lent darj karwana chahta hu, isne apna name bablu yadav bataya tha jiske sbi a/c no. [protected] (Ifsc code:sbin[protected] mai maine 6100 rs jama kiye the fir isne nokari nahi di or gali bak kar mera mansik or arthik rup se shoshan kiya hai... Jis kisi ko koi asi sanstha, orgnagation mile jo iske against karywahi kar sake please kare or mere jese sekdo logo ko is person ke fraud se bachaye... Mene iski jankari nikali to ye dhanapur dist. Chandoli (U. P.) ka person nikla...

The behavior of manager of personal banking was rude. Sbi main branch. Manager's name: k narayan rao. Incident date: 07/11/17. I am complaining behalf of my father. On 7/11/17 i went to bank with may father to deposit a cheque. Due to some confusion about the pan card number, he went to ask very politely to the personal banking manager. He answered the first question but when we asked another question related to the same issue his behavior was rude. He clarified it with a very rude behavior. We didn't asked any stupid or useless question and still his behavior was rude. Please take any sort of action against him.

I am 80 yrs old retired i am not receiving the credit card statement since august 2017 for what reason i don't know i would request you to send me the statement through post to my residence address for payment which i am not able to do on time till date as i don't have a email account to receive the statement. Cc no. [protected]. A. R. Gopal my land line no.[protected] to contact

I have received a call from number +91 [protected]. They were saying i got 5000 rs gift voucher and 2000rs cheque as gift for loyalty customer.

They confirm my details and send one otp on my mobile and they were asking to share that otp.

I said, call me after 5 mins i will confirm it then only share otp. So they called after 5 mins again and i said, tell me your details. I am not going to share that otp with you until you share every details. So they cut down the call without saying anything.

May i bring to your kind notice that i have applied for issue f atm card on 14.10.2017 at least three times and even submitting address proof of aadhaar but every time the same has not been received by me so far in respect of my s/b pension account no. [protected]. I have personally contacted my brach at iit campus, new delhi and replied that it has been dispatched on 25th october, 2017 but it has not been received so far. Kindly investigate in the matter there is something wrong in the system. Wrong information is being given by the bank? The amount deducted earlier from my account may also be refunded immediately.

Yours faithfully,
(Smt. Neelam jain),
R-804, pan oasis, sector 70, noida-201301.
Ph.[protected], mob-[protected] & [protected].
Email-neelam. [protected]@yahoo.co.in & [protected]@gmail.com

2. It is to inform you that i am holding a savings account in sbi, jawahar road branch, rajkot (Gujarat). From the statement downloaded from net banking it is seen that the personal accident insurance premium to the tune of rs.200/- was wrongly debited to my account on 06/11/2017 vide ref no. Sbigen pai sbign[protected], as i have not applied for the same. On my personal visit with the bank the officer in charge had said that he will mail the same to sbi general insurance and request for refund the same and it will take more than month time.

3. Sir, i may please be allowed to draw your attention to the fact that this is the mistake of the bank for debiting my account without consent and it is mental harassment to me as it took more than one month time for crediting the amount of rs. 200/-. It is also a matter of fact that in 2016 the same was debited without consent on 04/10/2016 and credited on 26/10/2016. Please note that i have not given any consent for insurance. However, if i have given my consent in the past, it may please be treated as cancelled. It is requested that the same should not be debited in future from my account without my consent and if so it compelled me to lodge complaint against the bank as well as sbi general insurance, which i don’t want to do so.

3. You are therefore, requested to do the needful in the matter and credit rs.200/- in my savings account at the earliest, as the same is wrongly debited from my savings bank account.

Dear manager,
I transferred rs36, 000 from my account to [protected]. By adding this account number to my account. I was selected add beneficiary within sbi option. But the account holder was bank of maharashtra. When i called customer care, they were not helping to give clear transsion details. Please let me know the full details of account holder of state bank of maharashtra.

Sir, on 13.10.2017, I made online payment of Rs.667.50 by transfer to Hindustan Petroleum corpo vide No.IGACEMYUR0
The said amount was not credited in Hindustan Petroleum A/c but the same was debited to my SBI A/c No.[protected].
The dealer of Hindustan Petroleum informed me that neither my refill was booked online nor the payment was credited in their Account
So please credit an amount of Rs.667.50 in my SBI A/c No.[protected]

Dated 4.11.17 my father's sbi atm card was utilised in a fraudulent way &used for recharge of mobikwik for rs.5555/- &oxigenwallet for rs.4000/-&ccavenue for rs.999/- with the ref given below using mobile no attached as photo to this complaint. Pl. Stop him to use it &return this amount back to my father's acount.

Sir my name is ranjeet singh account no [protected] branch name sbi gunnaur distt. Sambhal uttar pradesh branch code 2689 sir mare account se mane equity mutual fund me transfer karne ke liyein form fill karke diya tha but sbi maneger ne galat jagah fixed macturity. Plan me 1 lacs rupuees transfer kar diya he so plz mara rupuees return kavane ke krapaa kare my mob ni [protected]