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State Bank of India [SBI] Complaints & Reviews

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Updated: Jan 8, 2026
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State Bank of India [SBI] reviews & complaints page 661

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B
bhaskar71
from Kolkata, West Bengal
Oct 21, 2017
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Address: Kolkata, West Bengal, 700041

Respected sir,
I have been requesting purba putiary sbi branch manager since 16th may 2017 for inclution of my wife' s name in family pensioner in the pension a/c at my branch.
But unforunately my request not been initiated till date.
I am enclosing the photo of receipt copy for your further corrospondence please.
Please treat it most urgent.

Pradip kr saha
60, muchi para road, kol 41
Mob: [protected]
State Bank of India [SBI] customer support has been notified about the posted complaint.
Oct 21, 2017
SOLOMON SUNDARARAJ's response
Change old phone number [protected] to my new phone number [protected]

Change old phone number [protected] to my new phone number [protected]
Hi
I am standing from last 30 minutes in SBI bank chhehratta but concerns enjoying in bank Manager room.All people waiting but staff doesn't care.
Bank staff bolta h ki connectivity ni aa rhi... yahn customers pareshan h.. 5 din se..
Ab current account holders kya kre
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    A
    ankush chilbule
    from Pune, Maharashtra
    Oct 21, 2017
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    Address: Gadchiroli, Maharashtra, 442605
    Website: [email protected]

    Sbi account number : [protected]
    Name : ankush ashok chilbule
    Mob number : [protected]
    Email id : chilbule. [protected]@gmail.com

    Dear team sbi,
    I am sbi customer and struggling for updation of my mobile number from last more than 6 months. My home branch is sbi gadchiroli and i am working in pune. While approaching to pune sbi they are simply diverting me to home branch which is unbelievable. How come one customer will go to 1000 km for updation of mobile number whereas all other banks are allowing the same to any of it's branches.
    Need urgent help as this is very frustrating experience from biggest bank of india. If still this is un resolvable issue then kindly revert me on top most priority.
    Six month is too long time for mobile number updation looking for positive response.
    If i am ready to provide all my kyc documents and i am present in person at pune branch then why this is not doable is really unable to believe
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    I am having more than one lakh in my saving account even then bank is deducting charges for minimum balance.please let me know how to get back the money. Ian having multi option deposit account in which more than one lakh rupees have been maintained then why bank is deducting charges for minimum balance.
    Not getting the OTP while they are trying to make payment [protected]
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      H
      Harsha R
      from Chennai, Tamil Nadu
      Oct 21, 2017
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      Address: 560087

      I am an user of sbi credit card and have been charged of 4999 rupees as the annual charges. The annual charges were added to my august 2017 month bill along with other transactions for which i had used the card, i made full payment on the card including annual charges to avoid any penalties (Interest) by the banks on full bill amount even though we make partial bill payment. I have decided to discontinue and cancel the card and do not want to pay the annual charges for the next year (Aug 2017 till aug 2018). I have made repeated requests to sbi to revert the annual charges added to the card for the next year as i am not willing to use the card for next year, but sbi is denying to revert the charges with out properly stating the reasons. On one instance i was told by the sbi customer care that there was an auto debit transaction of 482 made on my card towards bescom, so i am not eligible to get the refund. I haven't read any sbi terms and conditions that such a transaction will not refund the annual charges. More over annual charges are the charges which is incurred by the bank to maintain my card, but my request here is to cancel the card in the immediate month of adding the charges to the card which is not going to be maintained for the full year. But sbi is still expecting me to pay the complete year charges which is not a right thing.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        S
        sharadm471iIJE
        from Bahjoi, Uttar Pradesh
        Oct 21, 2017
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        Address: 262203

        Dear sir

        i bring to your kind notice that i am a costumer of your big organisation
        sbi bank on 3/10/2017 on checking the transction history of my saving bank
        account no.[protected], i found that a transaction of rupees 1399/- is done
        by any unknown person the detail of transaction is sbipgjt[protected]ajio
        mumbai, i have not receive any otp nor any sms from bank despite of
        regestring my mobile no ([protected]).
        i became wounder from this intense that my money is not secure in your
        bank. P. M mr. Modi is speaking for digilal india, how can it be possible. On
        3/10/2017 i at once informed to brach manager for this matter and gave in
        writing to him on 4/10/2017. But he is unable to do any thing. This clearly
        shows carelessness of sbi staff &bank is responsible for my loss of money
        . Please take necessary action and refund my money as earliest otherwise i
        will go in court with all my doccumentry proof and report to pmo house and
        chife minister also through media bank statement and application received by
        sbi bankpilibhit is attached herewith
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Oct 21, 2017
        Updated by sharadm471iIJE
        withdrawal of money from saving account through debit card of sbi pilbhit bank by unkown person fro navi mumbai,
        Inbox
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          P
          premprakashpareek
          from Jamshedpur, Jharkhand
          Oct 21, 2017
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          Address: 305629

          My pension account no. [protected] from sbi kekari branch code: 003628 was applied for transfer to sbi deoliya kalan branch code: 032187 six months ago on date: 13.04.2017 but same is not yet been transferred, i have met so many times, both the branches personnally, but no body was able to give reply satisfactorily. Resulting i am suffering badly due to no money for feedup my family. I am a poor retired person. Kindly look into the matter personally and examine the issue to solve the my problem immedietely and transfer my pension account to sbi deoliya kalan branch, so that i will be able to fullfill the requirement of my family regarding food.
          Applicant: brij mohan sharma, village & post: chapaneri tehsil: bhinai, disdrict: ajmer (Rajasthan) pin: 305629. Mobileno. [protected], [protected].
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            S
            shekarnee1
            from Nizamabad, Telangana
            Oct 21, 2017
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            Website: www.sbicard.com

            Hi, i have a sbi credit card for more than 5-6 years. As there were couple of sms that seemed to be fake (Claiming to be sent from sbi) i talked with one of the rep. About 1 week ago and instead of helping me out to sort this issue he was rude the way he replied. As i escalated this issue with the senior management including the nodal officer and ceo (Desk) and other sr. Managers, today 21-oct-2017 i received a call from ms. Sheetal suneja.
            She told me that she was calling from the ceo desk of sbi and instead of listening to my concern about the way the rep. Rudely talked with me, she said that the rep. Will speak in that way only, which sounded so rude and she even went to the extent of saying that i shouldn't escalate such issues with the nodal officer and the ceo and when i asked her as to why they have the escalation process, she was not able to answer my question but made me to say that i would like to deactivate my credit card and immediately said that she can help me to deactivate my card.
            I feel that this could be a fake call as i think she called me to get all my credit card details and wanted to misuse it as i should provide her all the card details if i had to deactivate my credit card.
            Also, she went to the extent of saying that i can escalate her rude attitude to the senior management including the ceo and said that no action would be initiated against her which definitely gives me a feeling that she is not definitely from sbi and it was a fake call from a landline number.
            I wish sbi can investigate this fake call or if ms. Sheetal suneja is from sbi as she claimed why was i insulted, ill-treated the way she did.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              V
              from Amritsar, Punjab
              Oct 21, 2017
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              Address: 147001

              Dear sir, maine apne pehley wala visa cradit card account main paise dalwa diye or maine aj 300rs ka card swipe kiya to mujhey message aaya. Ki apne 80% limit use kr li hai, tahbi maine custmer care se baat ki k maine apni payment krwai hai update kyu nai hui, to unho ne btaya k apka jo pehley wala account ha band ho chuka hai or mujhy bank ne bhi nahi btaya k apka account bnd ho gya hai, unhoney ne bhi payment received krke receipt dey di. So my issue resolve as soon as possible
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Oct 21, 2017
              Updated by [email protected]
              old credit card A/c main payment tranfer
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                G
                gaurav1180
                from Bhagalpur, Bihar
                Oct 21, 2017
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                Address: Samastipur, Bihar, 848501
                Website: MOHIUDDIN NAGAR SBI BRANCH

                Work from the sbi mohiuddin nagar is not satisfactory. Some staff and officers behavior is very bad. They ignore customer. Some private workers do the job in this bank and trying to take commission and money. Atm of this bank is never open if some time this open after 4-5 transaction bank staff says that the atm out off service an then they shut down the atm room. Then they never open atm on that day.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  K
                  keval kalariya
                  from Mumbai, Maharashtra
                  Oct 21, 2017
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                  Address: Morbi, Gujarat

                  Hello sir/madam, i have a saving account in sbi para bazar branch morbi. I visited bank to hire a locker but incharge officer told me to do a fd of 1 lac rupees to get the locker. But i am unable to deposit this much amount so i asked for any document or circular stating to fd this amount but they dont have any guidelines. Is there any such rule to fd of 1 lac for locker? Please help me in this regard.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    S
                    Sugu_G
                    from Kolkata, West Bengal
                    Oct 21, 2017
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                    Address: Chennai, Tamil Nadu

                    I took educational loan on sbi (Vadapalani, chennai). I took gold loan on the same branch. Now i have paid that gold loan without any outstanding. But the manager refused to give me the gold in that account. She said that after you complete the educational loan, i can give you the gold. She is intentionally doing this. How can i fill a complaint against that manager??
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      N
                      Nitesh Periwal
                      from Nagram, Uttar Pradesh
                      Oct 21, 2017
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                      Address: Bikaner, Rajasthan

                      Dear sir/ma'am

                      This is in reference to minimum balance charges levied by sbi.
                      We are having a current account in state bank of india.
                      Account number-[protected] (M/s sushil prasad narayan prasad), branch code-31141, sri dungargarh, (Bikaner).

                      Our account is opened with a minimum balance of rs. 10000 but the branch has changed the variants of our account by altering the minimum balance to rs. 2lakh without any prior approval or intimation to us, due to this we have been charged rs.2300 on 30-06-17 & rs. 2360 on 30-09-17 as minimum balance charges.

                      We hereby request you to assess the charges leived.
                      Hoping for a positive response from your side.

                      Thanking you
                      Yours sincerely
                      For sushil prasad narayan prasad
                      Narayan prasad periwal
                      ([protected])
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        J
                        Jackson k f
                        from Hosur, Tamil Nadu
                        Oct 21, 2017
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                        Website: 10kya.com

                        Respected sir,
                        Myself jackson k f, i had done an online payment to 10kya.com online dealers on (16/10/2017). Amount approx 35, 799/- after payment the transacstion gateway pages says it failed and the same amount deducted from my sbi a/c.
                        Its been 4 days now. The amount didnt rewise to my account. Pls do neccessry steps...

                        My sbi ac no - [protected]

                        Order-#[protected]
                        Syin081602_a-p-syn-039

                        Pls kindly help me to get my money back...

                        Request for credit money
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          latheef123
                          from Bengaluru, Karnataka
                          Oct 21, 2017
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                          Address: Malappuram, Kerala

                          I have seen many complaints about the sbi recently from customers for unnecessary money deduction from customers. So i have keep checking the statements since one months. Unfortunately i have found that they are stealing from my account as well. I have taken four page statement about the account transaction details. They are charged 236 inr for the statement and also one week back they are charged 413 inr for excess fee. My account is a normal account they keep charging unknown, hidden charges apart from all atm, transfer etc charges.

                          I think this is kind of stealing from normal customers
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            N
                            NIZAM AHAMAD
                            from Zamania, Uttar Pradesh
                            Oct 21, 2017
                            Resolved
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                            Resolved

                            Website: www.niosdeled.nic.in

                            Sir i nizam ahamad inform u that my a/c no is [protected] and from my account i pay 4500 rupees for the form of nios deled and and on this twice times payment is made but the details are not showed by institution and the rupees are payed from my a/c through debit card and third times the payment is made on this form. So please return my rupees on my a/c.
                            Oct 31, 2017
                            Complaint marked as Resolved 
                            Mob no 9838152170 email [email protected] Txn no for which claim 189810 Claiming institution is national institute of open scholling
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              Vishu11
                              from Mumbai, Maharashtra
                              Oct 20, 2017
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                              Address: Mumbai City, Maharashtra, 400059

                              I got a call from sbi credit card department stating that my card is not yet activated kindly give us your card details so that we can activate your card and update your credit limit as the executive called ms riya trivedi had a transaction of rs 60, 000 from my credit card as she asked me thrice for the otp stating that i need not to pay the amount it will not reflect in my account it's just an activation of your credit limit, and now i m receiving mail n message from sbi, kindly do the payment of 60, 000 rupees. As i haven't swiped a single rupee on it, as it was showing your money was spent on rsp mobile wallet.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                S
                                sujathaprakash
                                from Arakkonam, Tamil Nadu
                                Oct 20, 2017
                                Resolved
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                                Resolved

                                Address: 631502
                                Website: google

                                I applied life secure for 1 crore. But of non eligible, finally took life secure for 50 lakhs last july. At first i gave d premium amount for 1 crore. So sbi life has to refund d remaining amount. Last 4 months, i went to office several times and called for several times for getting my remaining amount. But i didn't get any response. My policy number[protected]
                                Nov 30, 2017
                                Complaint marked as Resolved 
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 23, 2017
                                State Bank of India [SBI] Customer Care's response
                                Dear Sujatha,

                                We acknowledge your concern. In order to assist you further please provide us with contact details so that one of our customer representatives can connect with you.

                                Thanks & Regards,
                                SBI Life Insurance - Customer Care
                                Verified Support
                                Oct 24, 2017
                                State Bank of India [SBI] Customer Care's response
                                Dear Sujatha,

                                We are waiting for your details. Kindly provide us with the same so that we can assist you better

                                Thanks & Regards,
                                SBI Life Insurance - Customer Care
                                Verified Support
                                Oct 25, 2017
                                State Bank of India [SBI] Customer Care's response
                                Dear Sujatha,

                                We are still awaiting for you to provide mentioned details. We request you to provide us with the same at the earliest so that we can assist you better.

                                Thanks & Regards,
                                SBI Life Insurance - Customer Care
                                Verified Support
                                Oct 26, 2017
                                State Bank of India [SBI] Customer Care's response
                                Dear Sujatha,

                                We have not received your details till date. As per our company policies, we are closing the loop on this post. If in case you wish to re-initiate the conversation please reply us here. Alternatively, you may also call us on our tollfree number[protected]:00 A.M - 9:00 P.M.)

                                Thanks & Regards,
                                SBI Life Insurance - Customer Care
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                                  Shubham Pachare
                                  from Darwha, Maharashtra
                                  Oct 20, 2017
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                                  Address: Chandrapur, Maharashtra, 442907

                                  Dear sir i have linked my adhaar[protected] with sbi account. But i asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated and but in my aadhar linking status it shows the airtel payment bank. I want to link aadhar with sbi not with airtel bank. Sbi bank person given the adhaar linking receipt with my bank account. Please tell me the solutions about this issue. My mobile no.[protected]
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    రేవంత్ సరసాని
                                    from Mahbubabad, Telangana
                                    Oct 20, 2017
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                                    Address: Nizamabad, Andhra Pradesh, 503002

                                    I have been to brach sbi gangasthan nizamabad in telangana state, has only 2 staff and the manager is sitting in his cabin and doing nothing, not even comming out and trying to help customers there are 18 people needing help and he is not even concerned. Such a shame on sbi, when our turn came after 30 mns and asked for service, adviced to wait for an other person to provide the form and he is not arrived for another 30 mns now.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Today I lost my debit card
                                    So I want to block it
                                    Plz provide me information to block that card
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                                      Shekar Sulibhavi
                                      from Bengaluru, Karnataka
                                      Oct 20, 2017
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                                      Address: Bangalore, Karnataka, 560020

                                      Name:shekar sulibhavi
                                      Sbc, a/c, no: [protected]
                                      Shaktinagar branch.
                                      Sir, i requested at branch manager to change my address as
                                      20/1, girukrupa, 4th cross, 4th main, kumarapark west, sheshadripuram,
                                      Bangaluru 560 20 and also requested cheque book at same branch on 18/9/2017. Till date i have not received any cheque book./no information even i wrote a letter to the branch. Pl acknowledge.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Dear sir/ mam
                                      I submit my new account form before two month ago.
                                      But I didn't get letter from bank.i visit to bank.but they refused and behave me rudely. It's their responsibility to handle that. My name is shadab s/0 yaseen.
                                      My mobile number is [protected]
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                                        Shyamolrc
                                        from Noida, Uttar Pradesh
                                        Oct 20, 2017
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                                        Address: New Delhi, Delhi, 110019
                                        Website: State Bank Of India Credit Card Division

                                        Dear sbi (Cards),

                                        On december 10th, 2016, i had used my sbi credit card for a transaction of rs. 29, 765.00 at nihar hotel inn, kolkata and thereafter requested to sbi cards to allow me to pay back the above amount in 6 equal installments.
                                        In reply to which sbi mailed me their affirmation of my emi request and sent me an emi payment chart as shown under :
                                        Booking amount... Rs. 29, 765.00
                                        Rate of interest... 14.5 per annam
                                        Tenure... 6 months
                                        Processing fee (Taxes as applicable)... Rs. 593.30
                                        Emi amount... Rs. 5, 320.49
                                        First emi date... 9th january, 2017

                                        This means i was to pay rs. 5, 320.49 x 6 = rs. 31, 922.94

                                        Now i paid as under :
                                        Date emi amount amount paid debit/credit balance
                                        31/12/2016 rs. 5320.49 rs. 5400.00 26522.94
                                        20/01/2017 rs. 5320.49 rs. 5400.00 21122.94
                                        16/02/2017 rs. 5320.49 rs. 5500.00 15622.94
                                        23/03/2017 rs. 5320.49 rs. 5500.00 10122.94
                                        21/04/2017 rs. 5320.49 rs. 5400.00 4722.94
                                        25/05/2017 rs. 5320.49 rs. 5400.00 (-) 677.06 (Cr)

                                        Amo amount to pay amount paid excess amt. Paid
                                        Total rs. 31, 922.94 rs. 32, 600.00 cr. Rs. 677.06

                                        Customer care says cheque amounting less than rs. 2000/- is liable for levy
                                        29/06/2017 cheque fee levy!!! Rs. 331.00 illegal levy was imposed
                                        21/07/2017 cheque fee levy!!! Rs. 120.00 illegal levy was imposed
                                        Rs. 451.00 what is this amount for???
                                        Rs. 32, 600.00
                                        Add rs. 451.00

                                        Total amount paid till date rs. 33, 051.00
                                        Total emi amount needed to pay rs. 31, 922.94

                                        Excess amount already charged by sbi rs. 1, 128.06
                                        Further amount being demanded by sbi rs. 1, 466.00

                                        Total unlawful demand being charged by sbi rs 2594.06
                                        Over & above the actual repayment amount
                                        Of rs. 31, 922.94

                                        Now please let me know if i should approach the "consumer court" or forum with my grievances or you would like to solve this outrageous attitudinal problem of sbi (Cards) and make necessary refunds of the excess amount gobbled up by sbi.

                                        Awaiting your early productive reply,

                                        With due regards,
                                        Shyamol roychoudhury
                                        [protected]@gmail.com
                                        [protected]
                                        B-300 (Sf), chittaranjan park,
                                        New delhi-10019
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        Oct 15, 2017
                                        Dineshsiwach216's response
                                        Sir please call me and help me I am very confused.
                                        Dear sir,
                                        I ordered a product of 1199 rupees from Amazon. I returned the item and the refund to be initiated in my account till yesterday. But it did not receive. Please help me.
                                        Dinesh Kumar-[protected]
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