State Bank of India [SBI] Complaints & Reviews

Sms received on 05.10.2017 at 10:16:34am that "your sbi debit card ending with 4961 dispatched on 04102017 thru speed post no. Eb[protected]in. Plz followimg instructions on welcome letter to generate your pin." but the said debit card yet to reached to me. Look at this matter and treat this as very urgent. My a/c. No. 3xxxxxx2827 and contact no. +91 [protected]. Mail id priya. [protected]@gmail.com. Regards. Priyadarshi ghosal

This morning at 10.27 am, i have received one message on my bank registered mobile "you have made 2 invalid login attempts for username xxxxx
On 08/10/2017 at 10:27 am. You are left with 1 more attempt and user access
Will be blocked for a day post 3 wrong attempts.

This message i received. I never attempted to login at all at this time. But surprise to see this message. I checked with the my bank account, it is
Quite intact. I immediately changed the password.

How this is happened. My login username and passwords are very secret
Then who will do this. Is it any malfunction of the bank server system.

Dear sir
Maine irctc se ticket 4 october2016 ko thi amt 7517.50 kiya tha magar ticket book huwi na pese mere account no.[protected] debit aur muzhe msg bhi 6 october ko trancsaction failed
4 october se lekar 23 october tak mera account se ye amt nahi debit huwi
Aur 24 october ko mere account se debit huwa 7517.5 same refrence number se halake 24 october ko maine koi irctc se transcation nahi kiya
Aap mere statement chek kar sakte ho

Ek saal ho gaye mera refund nahi aaya

Time and again i have been requesting sbi credit card authorities to send me hard copy of the monthly statement to my residential address. But i only get msg that the copy is dispatched but till date i have not received any month statement. They are telling lies. Today they sent a msg that the statement letter is returned back to them. Actually due to rains we have not left the house for so many days and my wife is house wife. No letter or courier ha come till now to my residence. I don't believe in net banking because of hackers. So pl send me monthly statement henceforth for clarity of transactions and i can have a proof. Thanks

Respected Sir/Mam,

My name is Prashant Jain one of the faithful customer of your State bank branch Sagar (mp) branch code 0475 holding a saving bank account no.[protected].My father was also holding a current account in your bank since last 40 years. Unfortunately he has been passed away on 02/07/2017. he holds a current account, fixed deposit and the Joint saving account in your bank.we don't have the nomination in these account hence the account become deceased.

This is the compliant against Mr K.N. Vaidya (Dy Mgr.) SBI Sagar PF no. :2876957 .

After few day of my fathers death i visited the branch for withdrawing process.on 07/07/2017 here Mr Vaidya told me that my father don't have nomination in his account and came after evening 5 pm. in evening when i reached the bank to meet Mr Vaidya give me the mobile no. of the lawyer to meet him and give me the deceased form. As i have't deal this type of situation earlier so i was totally unaware about the process. This was against the law of banking regulation act that the bank official is suggesting the bank lawyer to the clients he have the visiting card of the lawyer in his table below the glass. there is cent percent surety that he has the commission settlement with the lawyer. Actually i am a person belonging to Ca field pursuing Ca final hence i m aware about all the about all the form that how the fill the form. The form was very easy to fill but he forced me to visit the lawyer as i said i want to know the procedure but he told me that we don't tell about it go to lawyer and he will told you the whole process. this was against my right to Right to Information from the bank. the bank failed to provide me the customer care service. As the process was a easy one i can do it myself if i have been simply told the procedure by the bank and hence resultant in saving of thousands of rupees. As i was told by the lawyer to arrange the surety as the amount was above Rs 500000. I have inquired in the bank about the surety so Mr Vaidya told me that the person giving surety should of SBI only means holding account in SBI. We don't accept the other bank surety which is against the law of Banking regulations as the surety may be of any bank. As the amount was 800000 Rs the surety may be one having the credit worthiness above that. But the he forced me to have the atleast 2 surety Anyhow i manage to arrange the surety holding a CC account in your branch and i told him about that can a CC account holder may be surety so he told yes as its against means a CC account holder can't be surety as CC account holder holds banks own fund. As i was assured about the surety by Mr Vaidya that CC account holder may be surety i have completed the whole documentation process. The lawyer was so much follish that he made all the document notarized even the letter of indemnity and all the supporting and i have paid few thausands for that few. As at last i came to know that only Letter of disclaimer have to be notarized and no other document. After the first process i have submitted all the document with with the branch after 15 days i received a call from the Mr Vaidya that came in branch there i have been told by him that the surety can't be CC account holder all vanish all the my working. He told me to arrange surety holding property in his name having account in SBI. and what he told me to submit the Nagar nigam receipt as the proof of property. Anyhow i again manage to arrange the surety having property again waste of money on notarized and stamps the old all vanished. In few days i again submit the full document to branch. again after few days i receive the call from him tolding that the nagar nigam receipt is not a valid proof. Being a Main branch of Sagar Mr Vaidya have no knowledge about the deceased process. He don't know that if we provide the surety how the valuation of property can be done and Finally after lot of frustration i visited the RBO office in sagar there i have been helped by the official to complete my process and get my money back.
IN whole scene Mr Vaidya was the criminal to me. He don't know the process but he is sitting on the chair and just teasing the bank customers . he is good for nothing. He has a very rude behavior and he don't elegible to be the part of SBI .In the complete procedure he told me that "ye sab itna aasan nahi haiii, , , time lagega.. tumhara kaam bahut jaldii hoo raha haii...itna jaldi SBI main kisii kaa kaam nahi hotaa... Ye to baar baar reject karte hain RBO wale.. hum baar baar send karengee wo baar baar reject.. woo baal ki khal nikalte hain, ..." Totally spoiling the image of SBI and SBI RBO.

I want the bank officials to take the serious action against Mr Vaidya and send some good learned and knowledgeable person in his place.

Thank you

Warm regards

Prashant Jain
Mob:[protected]
MAIL ID- [protected]@GMAIL.COM

I srinivasa rao bobbala having saving account (A/c. No.[protected]) in your personal & services branch, narasaraopet, guntur, a. P (Branch code ‎007827). I have submitted a sbi multi city cheque (No.909983) of rs.2948/- on 05/10/2017. But this cheque was returned back to me on 06/10/2017 saying “chq ret charegs” at the same time deducted rs.7.85 and rs.582.15/- from my sb account (A/c. No.[protected]) as cheque return charges.
In my case submitted cheque was returned first time and same some banks cheques was considered second time without any problem, which clearly indicates negligence of bank. This bank’s negligence cost me rs.590\-. Hence i request sbi personal & services branch (Branch code 007827) to repay/credit cheque return charges of rs.590/- to my account. This excludes mental trauma created to me and my client.

Sir,
I dr. Sunil patta existing sbi bank holder having account no. [protected], presently residing at kakinada east godavari dist. Andhra pradesh.
Today i have been to the sbi sarpavaram branch (Code - 020718) kakinada, east godavari dist. Andhra pradesh for transaction of card to card transaction through green channel.
The counterparty cardholder to which i wanted to transfer is my wife and since she was unable to visit the bank, i wanted to transact cash on her behalf to my account.
But the concerned person hadn’t accepted to my request and intended that the presence of the counterparty is mandatory.

But i have come to know from a superior sbi bank official that such sort of practice is not mandatory. I request you to kindly, make sure that the employees are well aware about the information and norms so that misinterpretation doesn’t cause inconvenience to the customers.

Thank you

To,
The chief branch manager
State bank of india
Main branch

Subject: charge dispute "refund never processed"

Dear sir

A refund of 7199 rupees was successfully processed on 27 sep. 2017 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service and the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with flipkartand they have successfully processed the refund

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to flipkart's payment processor to locate the refund.

I am having a bank account in sbi bank in adb phaltan (Pin 415523) branch but i am staying in my native place at dahiwadi. As per my knowledge i have to get my passbook or account balance details in any branch.

For the same i went to dahiwadi branch where i asked regarding the same on counter but got very poor reply. He asked me to ask next counter. I asked almost on all counters as every asked me to go to next counter.

As now i understand no one want to give proper help i directly went to manager's cabin and asked the same. But it's a damn big surprise for me that she is also tolerating and giving quite airborn answers. Also she asked me to start net banking and check it directly. So i asked for net banking form then. Again foolish answer that you can register from mobile no. Also. So i explain her that for the same thing i went branch 3 times to provide mobile no. So as to get sms and update regarding account but still waiting for the same.

The behaviour and answering style of that lady manager is non tolerable as this is the worst experience i got. Please keep track on customer satisfaction also so as to improve our quality.

I hope i will get proper help and support.

State bank india sir,. My mother ac in sbi branch tiwaripur gorakhpur br code is 16800 sb ac no is [protected] she is availing cheque book facility but she is read and write urdu only her signature is in urdu former there is no problems transaction by cheque but present br manager is not allowed the urdu signature and the cheque is pass. Sir please tell me what the urdu signature is not allowed...

Namskar,
I am having my account with state bank of india br. Code 60292
The charge in my account minimum balance chr. Twice in my account
Rather my account having more than 20000/- (Twenty thousand)
Balance both the time. I complaint about it to bank but the do not
Response for that.
My name is beena dhrafani plz. Help for that
Thanking you

Dear sir,
Flipkart has paid me refund of rs.1154 successfully with
Txn id: [protected]
Amount : rs. 1154
But this amount has not been credited to my account ([protected]).
Kindly help me... Resolve my issue as fast as you can... Flipkart is saying they have successfully paid the amount to my account and bank is saying amount hasnot been credited... Im totally depressed now pls help me...

I am ashish kumar jain a/c no. [protected] since 2007 in bhamori branch, indore (Mp). I am trying the entry of my transactions in my passbook by your machine but every time display that there is no transactions made by me while 4 transactions i have made between 25th sep. To 07th oct. 2017. When i went on counter, your officer made the entry and deduct rs. 118/- as a entry charges.
I want to ask why i should pay these charges or your...

Puchased sony camera from filpkart.. Money not refunded after return of product. Transaction id:pzt[protected]gi10501, expected date of return was 6th october. Flipkart said they have refunded but bank did not send money to account. Please update as soon as possible. Also plese let me know your valid customer care no. All those on net not working.

Dear sir/mam, humble request is that if my account is not open in the sbi bank in lateri district vidisha m. P.
And can i tell you why i do not have an account in this bank and i am very troubled in this bank for the two years so now my account will not in this sbi bank.
Please help me and please be happy to open my account.
Thank you
H maina.
[protected]

Don't even think of opening your account here. Just like everyone says, its a government bank and nobody wants to work. I saw people just pickup the phone and let it sit there so that no one can call them or if anyone tried, it would send them to hold.

I sent money to my friend on 13th september and it still hasn't reached, 7th october, and now i have to ask my bank to retract the money since they have no idea where it is. I have to pay extra money to my bank in switzerland to figure out where the money is lost. All the details are correct, yet these sbi staff are just lousy people and even the lady manager couldn't do anything to help, or rather didn't want to help.

I called at least 4-5 different numbers and they all just had 1 response: "i don't know and its not my problem the money is not in your account"

Worst bank ever.

As per the goverment rules and regulations the letter is been issued for all emitra transactions in sbi bank cash handling should be waived off.. But i m facing this issue from june 2017 from sbi bank, s. Ms. Highway branch, jaipur. There is no serious action been taken in this matter... The staff is not aware of procedure till now and therefore i have showed them many times the screen code "2090" from which the cash handling will be waived off but there is no one who can settle this matter till "agm" end there is no responsibility of this issue... I have provided my issue in written also to bank... I m emitra kiosk holder in s. M. S highway and the branch is near to me and i m also a current account holder from 2015...

After facing the cash handling problem even i use to deposit cash in cash deposit machine (Cdm) they use to charge an amount of rupees 25 as service charge on 49999/- amount.. Soo looking for this to save an amount 25/- i have applied for current account debit card... I got the debit card on 4 oct 2017 approx.. I have tried to deposit the cash with the debit card but the same charge of rs.25/- is charged on debit card for cash deposit...

Soo i need to get waived off this cash handling charges for my account and also in cash deposit machine as well...
I need to get my refund also of cash handling and cash deposit machine which is applied till date now

Please resolve this issue as soon as possible

I neeraj dahanwal s/o sh sampat ram dahanwal h no-325 street no-3 new bhoor colony old faridabad haryana 121002 sir mera or meri family ka aapke bank sec 12 mini sect. Me account hai... Sir mere father govt employ hai unka aapke bank waalo ne cradit card bna dia jiski unhe koi knowledge nahi thi. Unka dabit card khrab ho gya tha bank ne dabit k sath credit bhi bna dia... Bank ne unse kha tha ki jub use kroge to intrest lagega lakin unhone ek bhi din use nahi kia or bank ne intrest lga dia.. Jub unke pass intrest k liye ph aaya to unhone kha ki pahle to aapne btaya nahi.. To sbi card waalo ne kha ki ye to jma kraana padega.. Maine sbi card waalo se baat karni chahi to unhone mere sath miss behave kia... Or kahte aap ph kaato... Sir maine unse kha ki aap log aisa kyu kar rahe ho tab bhi wo ulta bole... Uske baad mere father bank me gye to unhone kha ki band kar do card to wha se bhi kha gya ki ho jayega baaki aap ph pe band kra do... Uske baad bhi credit card band nahi kia gya... Ore baar baar unhe sbi card waale tang kare rahe hai..in case agr unhe koi plm ho gai to bank kyta jimedaari lega us plm ki... Aap se requst hai ki unka credit card band kar dia jaaye...

Irctc refunded money but did't recieve in account
Pnr number : [protected], transaction id: [protected],
Settlement id: [protected],
Bank rfnd txn id: 74766517276739221823505
Actual refund date: 03-oct-2017
Please refund to my account. Account no. [protected]
I already talked to irctc people they told that amount is already refunded so talk to bank, so please refund my money as soon as possible.

Sbi kapu branch in udupi district...
2 mnths ago i applied education loan but i am unhappy about managers service... I think he feel lazy my cls mate get loan within 2 in another branch wks but in our branch saying his computer software is in problem...
So pls help me out from this problem how many days required to get loan from bank. And why he is doing late to issue loan.
Ps fix my problem
Cntct. [protected]