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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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A
Adsh
from Bengaluru, Karnataka
Oct 4, 2017
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Address: New Delhi, Delhi, 110078

I was sbi credit card holder from feb, 2004 to june 2015 and had been making timely payments for all the above mentioned periods
I blocked this card in june 2014 due to some reason, but had not received any new card in lieu of the blocked card. Since then, i am unable to use the services of the sbi credit card.
I tried to contact customer care helpline many times but no one was available to help it out.
I even mailed at [protected]@sbicreditcard.com and [protected]@sbicard.com regarding the same many a times but even they were unable to solve the problem.
To my utter surprise, bills were generated for statement dated 6 dec 2014 onwards whereas i was unable to use the services to the said credit card
Lastly, i gave my consent to terminate the services in aug 2015
Services provided by sbi credit card were really bad; it affected my cibil score also, even when there was no fault on my side.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    नीरज पाण्डेय
    from Durg, Chhattisgarh
    Oct 4, 2017
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    Address: Bilaspur, Chhattisgarh, 495001

    Dear sir/ma'am,

    I send 4500 rupees through bheem apps, only ask name without account details,
    Money is debited but not credited to the account. Please immediately action & return money in my account.

    Below mention transition details this is your information please.

    Transaction i'd:[protected]
    Account no.:-[protected]
    Name:-neeraj kumar pandey
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      C
      chandra navin
      from Delhi, Delhi
      Oct 4, 2017
      Resolved
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      Resolved

      Honerable sir
      1- sbi kandey kiroli manager sir first complete mudra loan document with signature date 08/05/2017 signature with 500 stamp paper and as like all loan documents then agm almora sir and bm kandey kiroli meet and reject my mudra loan.
      (2) i have three shops navin general store kandey kiroli 262531 and pant general store kandey kiroli 262531 and mansi coaching classes and computer work berinag. All in rent.
      (3) during demonetarisation i have very lost so i write a letter to honerable prime minister of india sir i already have loan if you make this law i want mudra loan to recover my business. From pmo it is forwarded to ministery of finance.
      (4) dated 02/01/2017 a decision eligible borower... 10 lakh above mudra loan. It is clear i complete described my all loan situation more not lack.
      (5) iam going to sbi kandey kiroli they are irretated and said you write i answer any and i did not give. I said please sir about three year i complete. But they said no in oral.
      (6) again i write pmo after that 30 march branch manager sbi kandey kiroli call me and said you are report so in this time march final so 15 april i give you after discussion 5 lakh clear mudra loan. Also in that time iam borrower of that bank from first i clear it.
      (7) i call by my mobile number he came to my shop and said your shop is small. I said after payment i take next shop. This shop is before material shop. And about three shops furniture is destroyed in this time. From my inner side shop and in devinagar.
      (8) 16/04/2017 that date they open his mobile and vediography so many and asked you stop your one loan. I said sir in present my all assets are ruined some machine maintanance and materials mail after three year in written i write you all loan finished.
      (9) you cheating me otherwise i have no loan required to save his officer to make three loan. They irretated.
      (10) i again file pmopg so in this time with the help of his agm they make a plan i do not under stand it.
      (11) dated 08/05/2017 honerable bank manager sbi kandey kiroli signature all documents and 500 stamp paper. They both think to prepare in presion me but i again same what is happening i send to again pmo.
      (12) mr branch manager sir asked me loan is complete so do not write after this. But i think they do any thing.
      (13) and after that 15 may 2017 his written your loan is irregular. If i already write to pmo sir my condition is this so i want mudra loan. Think about sir if i have proper way my business then why i take mudra loan and give interest bank if iam in pressure then i write and if first time said your loan.
      (14) i file 19 pmopg every time mr branch manager sir different one line decision to responsible officer.
      (15) i have lost sir they break my fd 25000 + 13000, and 13000 are my 13000 extra money in bank so irregular dept is not possible.
      [protected] fd and 105000 subsidy money also take without permission me. (17) about 20000 rupoees invest only document preparation and some computer i bought during after loan process finish. But 50000 lost. I have no prove because i did not understand bank policy.
      Respondent
      Branch manager sbi kandey kiroli
      0009944 post - kandey,
      Distt - pithoragarh uttarakhand 262531
      Petisioner navin chandra pant
      Village - garau,
      Post - devinagar.
      Distt - pithoragarh uttarakhand 262531
      Oct 11, 2017
      Complaint marked as Resolved 
      no any step
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        A
        artnagri
        from Musafirkhana, Uttar Pradesh
        Oct 4, 2017
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        Hello,

        Sir mene do baar settlement ki request dali sbi customer care par dono reject kar di.. And then baad me ek din sbi customer care se phone aaya or unhone mujhe commit kiya ki total amount par 20 percent less karke 82666 thusand aapko pay karne he or pahele emi cash hogi 13777 and baki ke pdc cheque lagege and then mujhe phone karke kaha ki sir me aapko settlement form send kar deta hu and then fir kafi baar sbi ke payment regarding call aate to unko batata ki mene settlement dala and the wo log ye bolte ki process me he aapka settlement.. And ek din unka phona aaya or unhone kaha ki settlement approved ho gai he or fir unka kabhi bhi call nahi aaya...

        Me jaan na chahta hu ki majak to nahi kar rahe he sbi wale ab.. Coz me ek single rupee nahi de sakta so please settlement kare and aap logo ke commitment par mene mere ghar par bhi bata diya or paise bhi advance leke betha hu but aap logo ki fake commitment se mujhe problem ho rahi he...

        My phone no. [protected]
        My emil id jitendra. [protected]@gmail.com
        Card no. [protected]

        Mene aaj complaint bhi dali he uska request no. Bhi de raha hu

        Complaint no.

        4/10/2017 dear jitendra panwar thank you for contacting sbi card. We acknowledge your request no.[protected] and shall revert to you shortly
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          N
          negirs59
          from Gurgaon, Haryana
          Oct 4, 2017
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          Address: New Delhi, Delhi

          I umrao singh negi ex army ppo no s/29449/65 had transferred my pension from treasury office pauri to sbi mehrauli new delhi - 110030 on 13th june 2017 in sbi account no [protected]. All the formaltes have been made at sbi mehrauli in the month of june.

          Despite my several visit/followup with bank no action has been initiated since last 4 months resulting non receipt of pension since last 4 months ie from june to september 2017. I am 88 years old ad facing a lot of financial hardships.

          It is therefore requested to look into matter and do the needful to release my pension on priority.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            J
            Jibu dada
            from Ranaghat, West Bengal
            Oct 4, 2017
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            Address: Cuttack, Odisha, 753001

            I recieved a call at 2.15pm on 04/10/17 from unknown mobile no [protected] (My true caller id displays name as haree das, bihar, india)

            He said that "i am bank manager speaking from sbi bank bhubaneswar and informed me that due to non compliance of kyc my savings bank account and debit has been blocked by bank will remain disabled for 90 days. If you want to make debit card operative, please give me your aadhar card number and other details of debit card so that kyc compliance can be done immediately online and there will be no problem for you for withdrawing money in future through atm. I said my bank had not told or informed me anything. You are a fraud person and trying to befool me. Either you put your phone off else i shall inform your number to police for further action. When he started to scold me in filthy language, i disconnected the phone and cancelled the call.

            Please arrange to verify such callers by mobile tracking, so that poor customers are saved from disaster.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              B
              balbirchandverma
              from Mohali, Punjab
              Oct 4, 2017
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              Sir a sum of rs 12000/- is found blocked in my sb a/c[protected] since long.in spite of repeated requests the said amount is not released/cleared. I am also not aware as to why the same is blocked by the bank mentioning as lien amounts seven years back. Please do the action against the bank for the same. I got transferred the said account from jabalpur to khanna (Pb) in 2016 and when i approached to the khanna branch they told that this is not their fault.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Sep 24, 2017
              MuditLuthra's response
              The money was sweeped through Phonepe, cubbankw, ideamoney, oxigenwallet
              As much as customer waiting for there number to come related to it the work is very slow .and there is only 1 accountant in following branch . And no respect is given to what customer wants .
              SBI employees in Bank do very poor service. Bank is particular in deducting money from account holders for every single transaction but the service we get in return is very very bad. Next is the customer care service, that should not even be given 1 rating, it should be in minus. No resolution given for my issues in the bank.
              I got a call from unknown person.He was introducing himself as a branch manager of SBI.He was saying that your ATM card is not linked with AAdhar card.So give me your card detail .His Mobile no is-[protected].Please take action sir.
              Dear Sir,

              With reference to transaction no. [protected]IGACBJPYT9 (through sbi net banking) dated 22.09.2017 while booking ticket through irctc, an amount of Rs. 3761.80 was deducted but ticket has not been booked/generated.

              Kindly look into the matter and resolve the problem.

              Please refund back the amount as soon as possible.
              I got a fraud call from [protected] & [protected]. Person was naming himself as Deepak Sharma. He called me to link aadhar card with my account and withdrew huge chunk of money from the account.

              Kindly take the needful action at the earliest.
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                S
                sf0192
                from Delhi, Delhi
                Oct 4, 2017
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                Address: Hyderabad, Andhra Pradesh, 500005

                Respected sir, i am bathina v v naga prasad, account no: [protected], chandrayan gutta branch. Sir i am withdraws money once 40000 on saturday 30 sep 2017, 11:06 pm at machilipatnam. But from my account money was debited twice (40000+40000=80000) ie 80000. I thought that within two days my money was credited to my account. Still i am not got money.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                A/c band nhi kr rhe 3bj se bank me tha 4.30 ke bola kal aana menejr bhi bolta h ki jo ho wo kr lena
                Sir
                I have many problems in Sbi Sapna Sangeeta branch indore mp
                Like
                I have a loan account which they are going to be settle
                And at the time of demoneterisation, prime minister promises not to charge on pd cheques
                But very bad behaviour and poor services..
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                  R
                  Rawat Ratan
                  from Kamalganj, Uttar Pradesh
                  Oct 4, 2017
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                  Address: New Delhi, Delhi, 110034

                  My account in sbi got debited to rs. 160000 via unauthorized transaction on dtd. — . I have not done this transaction and debit card was with me. I have not shared any details regarding account with anyone. Bank is refusing to revert money saying that transactions are done with atm pin. I have submitted written complaint to bank, but more than 5 months have been passed and no revert received from bank as yet. Therefore i request you to kindly help me in this matter. I would be highly obliged to you for this kind act:
                  Thanking you, : yours faithfully ratan singh
                  [protected]@yahoo.com
                  [protected]
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Oct 04, 2017
                  Updated by Rawat Ratan
                  State bank of india [sbi] — unauthorized transaction from sbi account and no positive reply received as yet

                  Dear sir,
                  I wish to bring to your kind notice that:
                  1. My account in sbi got debited to rs. 160000 via unauthorized transaction on dtd.28-apr-2017.
                  2. I have not done this transaction and debit card was with me.
                  3. I have not shared any details regarding account with anyone.
                  4. When i got the debit sms, i informed the sbi customer care and got blocked the card and next day i have submitted the written complaint to bank as well police station.
                  Now bank is refusing to revert money saying that transactions are done with atm pin. When i have submitted written complaint to home branch pushpanjali enclave, new delhi, and reference no of given by sbi customer care as well, bank assured me that we'll look in to this matter, but more than 5 months have been passed and no revert received as yet from bank.
                  Therefore i request you to kindly help me in this matter. I would be highly obliged to you for this kind act.
                  Thanks,
                  Your's faithfully,
                  Ratan singh
                  Mob: [protected]
                  Email:[protected]@yahoo.com
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                    J
                    JESHURUN RAO
                    from Giddalur, Andhra Pradesh
                    Oct 4, 2017
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                    Address: Vizianagaram, Andhra Pradesh, 535558

                    Hello sir, 4 days back, i booked a train ticket in patym app and paid through sbi debit card, but the ticket is cancelled, and the amount rs1455 is credited to my patym wallet, and then there is an option in patym called return to your bank, i clicked it.. Then money in my patym wallet. Rediced. And received an sms. "amount will be tranfered to your bank" after two days. I received an sms "transaction is successed and money is refunded for another queries contact your bank" sent bu patym. But i didnt received any amount till now in my acount...
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Dear Sir,
                    Please provide me Login ID and password. SBI credit card and debit card also.
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                      M
                      murthyravada
                      from Addanki, Andhra Pradesh
                      Oct 4, 2017
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                      Address: Visakhapatnam, Andhra Pradesh, 530017

                      Good day, i applied for new atm card due to expiring the old one in this yer. I mentioned clearly my new (Rented) address on application form but i didn't get any message or call to my mobile number which i had mentioned in form. After consulting bank sbi waltair branch telling it was returned to head office hyderabad. So how i can collect my atm card of new one. Even if i go to waltair branch they are not bothering and simply telling they can not make a call and inform and also they donot have time to call n tell. I din't recieve any message when it come. Plz suggest me how to get the new one.

                      A/c holder name:
                      Ravada venkateswara sarma
                      A/c no: [protected]
                      Sbi waltair branch
                      Visakhapatnam
                      Mob: [protected]
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        N
                        Nagesh Kewat
                        Oct 4, 2017
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                        Respected sir, the above noted subject matter, i. E. Dom surcharge/ tips dt[protected], a sum of rs. 15.00, deducted from my saving bank account number on 28.09.2017, till date similar kind of deduction made through my saving bank account. Please look into the matter and stop the above mention deduction, i would like to mention that i have not made any request to any forum for such kind of tips etc. Nagesh kewat sbi sb account number [protected], branch raf vastral, ahmadabad, gujarat. Ifsc sbi in 10865.
                        Please solve it as early as possible.

                        Thank you.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          R
                          Raj Kumar singh 364215
                          from Samastipur, Bihar
                          Oct 4, 2017
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                          State bank of india [sbi] — [protected]..

                          Sbi costumer care no. [protected]

                          Money was deducted from my account even if when the website stated a failed transaction.
                          While booking 3 bus tickets from koraput to parlakhemundi on the website indiabus.com the payment gateway was successfully redirected and balance was deducted but my tickets weren't booked.
                          756/-inr was deducted from my account via the sbi anywhere app and my tickets weren't booked so i request for a quick refund to carry out my work.
                          Waiting...
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          The bank manager
                          Stat bank of india
                          Rayanwali 335805
                          Suratgarh (raj.)

                          Respected Sir,
                          I want to take cheque book. My account no. [protected] kindly give me new cheque book.

                          Thanks & Regards
                          Bappy barman
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                            M
                            manish kumar singh 51214
                            from Raha, Assam
                            Oct 4, 2017
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                            Address: 114364

                            State bank of india [sbi] — [protected]..

                            Sbi costumer care no. [protected]

                            Money was deducted from my account even if when the website stated a failed transaction.
                            While booking 3 bus tickets from koraput to parlakhemundi on the website indiabus.com the payment gateway was successfully redirected and balance was deducted but my tickets weren't booked.
                            756/-inr was deducted from my account via the sbi anywhere app and my tickets weren't booked so i request for a quick refund to carry out my work.
                            Waiting...
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Payment status failed ---refund money

                            Application reference no:[protected]
                            .
                            Type of application: NORMAL.

                            Service type: freash.

                            Amount :1530.

                            Date of transactions : 21/09/2017.

                            Applicant name: sagar Pandurang Sutar.

                            Email ID :[protected]@gmail.com.

                            Mobile number : [protected].
                            My settlement reference number[protected] dated on 24/9/2017 i requested to settle my credit card and received message that it cant be done why
                            I can only do a settlement niw as im running with financial issues
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                              R
                              Raj Kumar singh 334215
                              from Raha, Assam
                              Oct 4, 2017
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                              State bank of india [sbi]_ [protected]
                              State bank of india [sbi] — [protected]

                              Sbi costumer care no. [protected]

                              Money was deducted from my account even if when the website stated a failed transaction.
                              While booking 3 bus tickets from koraput to parlakhemundi on the website indiabus.com the payment gateway was successfully redirected and balance was deducted but my tickets weren't booked.
                              756/-inr was deducted from my account via the sbi anywhere app and my tickets weren't booked so i request for a quick refund to carry out my work.
                              Waiting...
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              My account number:[protected]

                              I am not able to upgrade the access level as its showing its in cooling period.

                              Moreover its not still mapped to NRI account.

                              I am facing a lot of difficulties because of this.

                              Please help me resolve this issue.
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                                T
                                Tarasankar Pramanik
                                from Ingraj Bazar, West Bengal
                                Oct 4, 2017
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                                I have made a transaction of amount rs. 3086 bearing reference no.[protected] debited from my sbi account bearing a/c no. [protected] using uco upi mobile app. The said amount is scheduled to pay to bharti axa company's upi address [protected]@icici. After successfull payment by uco upi app the amount is till not credited to bharti axa.

                                I have attached a screenshot taken from my mobile for the said transaction.
                                +1 photos
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  R
                                  ranjeet kumar shingh 431633
                                  from Raha, Assam
                                  Oct 4, 2017
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                                  Address: 114364

                                  State bank of india [sbi] — [protected]

                                  Sbi costumer care no. [protected]

                                  Money was deducted from my account even if when the website stated a failed transaction.
                                  While booking 3 bus tickets from koraput to parlakhemundi on the website indiabus.com the payment gateway was successfully redirected and balance was deducted but my tickets weren't booked.
                                  756/-inr was deducted from my account via the sbi anywhere app and my tickets weren't booked so i request for a quick refund to carry out my work.
                                  Waiting...
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    M
                                    mdrafi
                                    from Pune, Maharashtra
                                    Oct 3, 2017
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                                    Address: Chennai, Tamil Nadu, 600006

                                    Sir. My amount of rs.7000 has been transferrd from sbi to iob on 29.9.2017, but not yet get. Pl. Check my transaction. My imps ref. No.[protected]. Md rafi ahmed. Chennai ph.[protected]. My may kindly be transferred from sbi to iob. Pl. I want to pay my electricity charges. Last date is 3.10.17. Pl. Help as early as possible. Md rafi ahmed h 2 met qtrs 50 college road chennai 6 india
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Oct 03, 2017
                                    Updated by mdrafi
                                    Pl. Help me in this regard
                                    Oct 03, 2017
                                    Updated by mdrafi
                                    I am not able to pay my electricity charges today due to amount nil
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                                      S
                                      Sukhdev Kaintyura
                                      from Delhi, Delhi
                                      Oct 3, 2017
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                                      Address: New Delhi, Delhi, 110034

                                      Dear Sir,
                                      I wish to bring to your kind notice that:
                                      1. My Account in SBI got debited to Rs. 160000 via unauthorized transaction on dtd.28-Apr-2017.
                                      2. I have not done this transaction and debit card was with me.
                                      3. I have not shared any details regarding account with anyone.
                                      4. When I Got the debit SMS, I informed the SBI customer care and got blocked the card and next day I have submitted the written complaint to bank as well police station.
                                      Now bank is refusing to revert money saying that transactions are done with ATM PIN. When I have submitted written complaint to home branch Pushpanjali Enclave, New Delhi, and reference no of given by SBI Customer care as well, Bank assured me that we'll look in to this matter, but more than 5 months have been passed and no revert received as yet from bank.
                                      Therefore I request you to kindly help me in this matter. I would be highly obliged to you for this kind act.
                                      Thanks,
                                      Your's Faithfully,
                                      Ratan Singh Rawat
                                      Mob: [protected]
                                      Email:[protected]@yahoo.com
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Oct 04, 2017
                                      Updated by Sukhdev Kaintyura
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                                      ConsumerComplaints.in › State Bank of India [SBI] › State Bank Of India [SBI] — unauthorized transaction from sbi account and no positive reply received as yet
                                      State Bank Of India [SBI] — unauthorized transaction from sbi account and no positive reply received as yet

                                      1 Review
                                      Su Sukhdev Kaintyura on Oct 3, 2017
                                      Mark as Resolved

                                      Dear Sir,
                                      I wish to bring to your kind notice that:
                                      1. My Account in SBI got debited to Rs. 160000 via unauthorized transaction on dtd.28-Apr-2017.
                                      2. I have not done this transaction and debit card was with me.
                                      3. I have not shared any details regarding account with anyone.
                                      4. When I Got the debit SMS, I informed the SBI customer care and got blocked the card and next day I have submitted the written complaint to bank as well police station.
                                      Now bank is refusing to revert money saying that transactions are done with ATM PIN. When I have submitted written complaint to home branch Pushpanjali Enclave, New Delhi, and reference no of given by SBI Customer care as well, Bank assured me that we'll look in to this matter, but more than 5 months have been passed and no revert received as yet from bank.
                                      Therefore I request you to kindly help me in this matter. I would be highly obliged to you for this kind act.
                                      Thanks,
                                      Your's Faithfully,
                                      Ratan Singh Rawat
                                      Mob: [protected]
                                      Email:[protected]@yahoo.com
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                                        Prasanna Koppa
                                        Oct 3, 2017
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                                        Address: Tumkur, Karnataka

                                        I am indian currently residing in singapore. I used to remit amount from singapore to my father's account. Recently i did two transactions to my fathers account.
                                        My father has account in state bank of mysore tiptur branch, currently merged as state bank of india.
                                        While merger happened, there is a change in ifsc code. Should there be seamless transfer of money in first place or at least the bank should communicate their customers about the new/changed ifsc code in advance? In my fathers case, bank has not full filled their responsibilities / duties to inform the change of ifsc code.
                                        As usual, i remitted the money to my fathers account with sbm in september 2017. Money returned back after about a week to my account saying "wrong ifsc code".in this transaction i have lost nearly int 7500. This is just due to negligent banking services.
                                        Please let me know how to recover this lose and what are opportunities for my father to recover this. Please help.
                                        I trust you will provide some direction to resolve this issue.
                                        Thanks.
                                        +1 photos
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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