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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 673

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D
Deepakjon
from Bengaluru, Karnataka
Oct 5, 2017
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Address: Khunti, Jharkhand, 835209

I had taken the education loan of 3.7lac and paid full amount except 70rs and now i have given the 3times loan closing letter but still branch manager did not close.

Now unnecessarily i am paying the interest, as i forced to branch manager then he said i will be close but it already 4 months passed

Even i have spoken to zonal office, they said we will talk but still nothing worked. Please suggest what to do next!
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    saurabhsingh7
    from Atraulia, Uttar Pradesh
    Oct 5, 2017
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    Address: Kanpur, Uttar Pradesh, 208022

    To,
    The chief branch manager
    State bank of india
    Main branch

    Subject: charge dispute "refund never processed"

    Sir,
    A refunds of rs. 8, 398.00 was successfully processed on[protected] to my account by amazon. This amount should have been credited to my sbi account by now, but i have not received the refund yet.

    I have called the state bank of india customer service and also the state bank of india branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action has been taken yet.

    I confirmed with amazon and they had successfully processed the refund.

    Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
    My refund reference number - igacbewrn4

    My account no is [protected].
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      P
      purabi samaddar
      from Kolkata, West Bengal
      Oct 5, 2017
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      Sir,
      It is to inform you that a transaction was made using sbi debit card inorder to purchase ticket through irctc, however the transaction declined and the payment was eventually not received by irctc.
      Despite of that money was deducted from my account and yet now i haven't received my refund.

      Details mentioned below
      Name-arijit samaddar
      Pos - [protected]
      Irctc e ticketing txn#[protected]
      Amount-rs.992.92

      Kindly revert back for any other details.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        Kiran Kumar Mennidi
        from Hyderabad, Telangana
        Oct 5, 2017
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        Address: East Godavari, Andhra Pradesh

        I am staying in hyderabad, whenever i do a internet banking transaction, used to get otp. My internet banking was compromised and the amount was transferred without otp on 13th jun'17 in a series of transactions. I made complaint online and in the branch also, till now there is no response. 3 months happened they don't even bother to consider my compliant as well, how many times i had complained by sending e-mail or called to the branch, sbi rajahmundry, kambala tank branch. My account no:[protected]. Government saying to go for digital india, where is the safety and security here. I would tell everybody not to go for digital india. Please consider my compliant and take action.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Dec 11, 2017
        Updated by Kiran Kumar Mennidi
        Hi,

        Status about my complaint. I had lodged a complaint at cyber police, Gachibowli, Hyderabad(Complaint No: 1362/CCPS/CYB/2017)on 14/6/2017. Cyber police tracked down and gave the information about the person(Account NO:[protected], IFSC: SBIN0007036), they said the account is in freeze and not able to process further.

        I have been following up with State bank of India, they just provided the transaction id's(mentioned below) where that amount was transferred but not moving further about my complaint or not trying reverse those transactions. I had asked State Bank of India about the person Identity, they didn't provide the details and not at all cooperating to the cyber police. In this process, It seems to be either the State Bank of India is supporting that person or compensating their losses by maintaining these kind of fraudsters, I think my complaint also trashed. How many times I had followed up they didn't replied me. Is the Reserve Bank of India checking the banks or itself a charioteer in these kind of issues.

        These fraudsters are making lakhs of money by collecting very small amounts from every customer, but, the State Bank of India is not even trying to take a complaint from the customers and block them. State Bank of India is absolutely supporting or cooperating to those fraudsters.

        Please let me know about my complaint status and about the transactions ASAP.

        13-Jun TO TRANSFER-INB SBIBUDDY [protected]IGAB LVZUI2 TRANSFER TO 459
        13-Jun TO TRANSFER-INB SBIBUDDY [protected]IGAB LVZWQ4 TRANSFER TO 459
        13-Jun TO TRANSFER-INB SBIBUDDY [protected]IGAB LWACR9 TRANSFER TO 459
        13-Jun TO TRANSFER-INB SBIBUDDY [protected]IGAB LWAAK1 TRANSFER TO 459
        13-Jun TO TRANSFER-INB SBIBUDDY [protected]IGAB LWAMS9 TRANSFER TO 459
        13-Jun TO TRANSFER-INB SBIBUDDY [protected]IGAB LWAOA5 TRANSFER TO 459
        13-Jun TO TRANSFER-INB SBIBUDDY [protected]IGAB LWAPM7 TRANSFER TO 459
        13-Jun TO TRANSFER-INB SBIBUDDY [protected]IGAB LWALS2 TRANSFER TO 459
        13-Jun TO TRANSFER-INB SBIBUDDY [protected]IGAB LWAZY0 TRANSFER TO 459
        13-Jun TO TRANSFER-INB SBIBUDDY [protected]IGAB LWAXT8 TRANSFER TO 459
        13-Jun TO TRANSFER-INB SBIBUDDY [protected]IGAB LWBLV6 TRANSFER TO 459
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          Dipu Tarafdar
          from Duliagaon, Assam
          Oct 5, 2017
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          Address: Chirang, Assam

          I have been trying several times from the atm machine and through sms process too to generate the otp. But i have received one time the otp but when i try to change the pin.. Its showing wrong pin i have put. Whereas for the 1st time i tried to change.. Why this is happening? The branch officers also dont know anything. So what should i do? Plz rply.
          +1 photos
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            G
            goel anil
            from Kolkata, West Bengal
            Oct 5, 2017
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            Address: 110063
            Website: [email protected]

            We are having above said sb a/c with sbi, a-1 block, dda shopping centre, paschim vihar, new delhi in the name of paschim vihar (Block a-1) residents welfare association (Regd).
            Our above a/c has been debited for intt recovered on 24/4/17 for rs.6338/ & on 3/8/15 with rs.7087/. Interest given by bank from 1/1/14 to 31/3/17 is only rs.12322/ & recovered amount of interest is rs.13425/ which is on higher side.
            No response is given till date to our various letter addressed to the chief manager.
            We request to please check it at your end & instruct the branch to credit the interest applicable as per r b i guidelines in our a/c.
            Please treat it as urgent as already six months has passed
            Anil jain (President) r w a a-1 block
            [protected]
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              C
              chetan.cvc
              from Mumbai, Maharashtra
              Oct 5, 2017
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              Dear sbi,

              I got a call from [protected], he is saying that your adhar card is not linked to your bank account. Atm is blocked for 3 month & if you want to activate this card please do the following things, then asked me card related information so i gave him false information then he started to use bad words against me.
              Please do appropriate action against him. Spread awareness against him.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                D
                dilip kotadia
                from Mumbai, Maharashtra
                Oct 5, 2017
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                Address: Mumbai City, Maharashtra

                My fd is lien with credit card. I have no any dues on that card. I want my money rs 50000/00 urgent. So i had requested by customer care as well as by email. You are answering by email & by call that your sbi fd no [protected] had been removal lien from this fd. You go home branch ^ collect your money. But i am very very sorry to inform you that i had visited three time three days for collecting my fd money rs 50000/00, but manager refushed to give my fd's rupees stating that we had yet not recd. Any instruction from credit card for removable lien from your this link fd. So i am fed up. My home branch ifsc no sbin0001174 vile parle east mumbai 400057.. So please send email or call my branch manager to release my fd immediately if you will not do now i will take legal action against your credit depatment tomorrow reply urgent
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  N
                  nikhilingale
                  from Mumbai, Maharashtra
                  Oct 5, 2017
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                  Address: Pune, Maharashtra, 411021
                  Website: www.sbicard.com

                  Sbi credit card department has cheated me by providing some fake gift vouchers against my yearly fee of rs 2999 + taxes.
                  First they promised to give me gift vouchers worth rs 5000 and all i got till now is only 500 rs m-coupon. I called up customer service more than 15- 18 times and their backend team is not investigating my issue properly and despite of solving my issue they send me a text message that my issue is resolved.
                  Also i have written many emails to escalation team but not getting proper response at my end.
                  I am raising the same complaint from last 2 months and still my issue is not getting resolved.

                  Also their customer care executive named meena doesn't know how to talk to customers. She was very rude and disrespectful, she put my call on hold for 3-4 minutes and transferred my call directly to feedback ivr.

                  Despite of paying joining and yearly fee, i am not getting those benefits from sbi as they promised.

                  I request higher authorities to please look into this issue and take some strict action against these fraudsters.
                  +9 photos
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                    S
                    sndpagar
                    from Bhopal, Madhya Pradesh
                    Oct 5, 2017
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                    Address: Agra, Uttar Pradesh, 282007
                    Website: TEJ

                    Sir/mam,
                    I have transferred 100 rs. Though tej app (Upi :- [protected]@okaxis) on 25 sep. 2017 at 19:56 to my friend a/c (Upi:- minesha. [protected]@okhdfcbank). Amount has been debited but did not receive to beneficiary.

                    Debited a/c :- [protected]
                    Branch :- sbi bodla agra
                    Ifsc code :- sbin0011637
                    Upi trans. Id :[protected]
                    Date & time :- 25/09/2017 19:56
                    +1 photos
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      J
                      jagsir jassi
                      from Dhuri, Punjab
                      Oct 5, 2017
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                      Address: Sangrur, Punjab, 148033
                      Website: Employee

                      Hello sir,
                      I'm jagsir singh from vill bhathuan teh moonak distt sangrur state punjab (148033)
                      Yesterday i went to the sbi (Before[protected] is sbp) branch moonak distt sangrur. I went there to fill the high court challan and reached there at 4 pm.
                      I went to the counter no 2 and ask the person sitting there can i pay the challan here or anywhere else? But he didn't reply of my question. Firstly i thought that he didn't listen me properly, so reiterated loudly again he didn't give me any response even he was sitting freely and waiting for the system to respond. All the persons who were present in the branch looking at me that why i was shouting like that. I thought he is busy in his work so i waited for 2-5 minutes. After that i asked again in a clear voice and very peacefully, but he just looked at me once and didn't reply me.
                      He ignore me totally and misbehaved. I felt so insulted.
                      The person who was standing besides me told that i should go to the guard standing at the gate and ask about the process.
                      Firstly i wanted to meet to the respected manager but he wasn't present at that time in his office. I waited for 10-15 minutes but no one came.
                      Then i went to the guard to know about the process. He said that your challan will be filled on the same counter where you were asking from a long time.
                      In the end i filled the challan at the same counter.
                      I hope that you will take an action against the related employee.
                      I shall be thankful to you.

                      Regards,
                      Jagsir singh
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        T
                        tilkeshwar jha
                        from New Delhi, Delhi
                        Oct 7, 2017
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                        Address: New Delhi, Delhi, 110075

                        My name Tilkeshwar Kr Jha retired on 31 Jul 2017 from AFStn Hindan. My bank account no is [protected] SBI Dwarka sector 19 IFSC code 17411 . My PPO no 08/14/B/12494/2017 .l had not received pension, gratuity and commutation till date . I received my PPO on 11Aug same time A PPO reached to Chandni chowk SBI branch and they had send one copy to my Dwarka sectorI19 branch l had contacted that branch regarding pension formalities ..bank staff told me to complete KYC formalities. I asked him any more they told me nothing then after one month when l not received pension l approached branch manager on 25 SEP .then l saw bank letter copy of Chandni chowk branch lt is clearly mentioned in that letter to take undertaking from pensioner .then l told manager he told me that undertaking is not required. You come tomorrow l will talk to Chandni chowk branch regarding pension delay. Then again l approached manager on 26 Feb .then manager talked to Chandni chowk branch they told that under taking is required. So pl tell me due to manager careless Ness my pension is delayed l am in loss of minimum 25 thousand interest of my commutation and graduity.then on 26 SEP manager told me that l will get pension within 3 or 4 days we had forwarded ur undertaking . But till today l had not received anything. I do not know why due to mistake of bank staff l should suffer and l will bear loss due to bank staff .this is the type of dealing to a retired defence personal of our country . without pension how we can manage our family expenses.

                        My mob no [protected] my email id [protected]@gmail.com
                        With regards
                        TK Jha
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Oct 07, 2017
                        Updated by tilkeshwar jha
                        Again when l approached branch manager after 3- 4 days he is not in bank .l waited there for around 2 hours then one clerk talked to him now he told me that you will receive pension after more 4 - 5 days l do not know. Where k should approach
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                          Sarika2101
                          from Mumbai, Maharashtra
                          Oct 5, 2017
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                          Address: 410209
                          Website: kamothe navi mumbai

                          I mrs. Sarika umesh jadhav, having lot of issues of sbi credit card. At the begining i used to pay regular payment of sbi card no.: [protected]. But at the time of paying the payment the staff of bank refussing to accept the cheque of above mentioned card. They were suggesting me to drop the cheque of credit card payment and i was following their instructions and i used to drop the cheque in drop box. But nobody was picking up the cheque from drop box for more than 10 days. Afterwords they started calling me for the payment though i have drop the cheque in drop box. While calling they were using bad words as will as abusing me in bad wording, even their executive missbehaving with the neighbour i used to stay on rent.in this way the outstanding payment gone beyond the limit so i won't be able to bare it to pay. Because now a days i m jobless so i cann't pay entire outstanding amount of above mentioned card. But i would like to pay it in installement mode as per my convienent. Kindly ask sbi representative to do not go on my previsous rental adress for any kind of recovrey as we dont have any kind of relation with them.in any case they conmplain about sbi executive in future about their harestment we will not be responsible for the same. So, consider my request and do the needfull.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          There is call from no [protected] to give bank branch and ATM card details or my SBI ATM card block on DT. 30.9.2017 10:29 a. m.
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                            G
                            Gungun9
                            from Kaliyaganj, West Bengal
                            Oct 5, 2017
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                            Address: 731204

                            Today 5/10/2017 at about 10am received a phone from mobile no - [protected] and stated that my account will if i do not provide the otp for my savings a/c no - [protected] after that the following amount have been debited from my savings account.
                            Details of debit :-
                            1) 5/10/2017 — rs-9999 on pos-payust[protected] at ola money - gip cash
                            Txn#[protected] ola money - zip - cash mumbai — 9999/
                            2) 5/10/2017-rs-9999 on pos-fxmart68592 at phonepe private limite
                            Txn#-othpg[protected]
                            The entire amount have been debited from my a/c no-[protected]. I am senior citizen. Kindly consider my matter sympathetically & obliged.
                            Yours faithfully
                            (Md. Khairul anam
                            Bolpur - birbhum - west bengal
                            M-[protected]
                            E-mailid - [protected]@gmail.com
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Never share OTP, password, PIN etc
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                              Narsimha Murthy
                              from Belgaum, Karnataka
                              Oct 5, 2017
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                              Address: Bangalore, Karnataka, 560064
                              Website: www.sbicard.com

                              Dear sir / madam.
                              I am applied for credit card and they said i am eligible to get card i gave all my documents and one person from sbi came and done verification. While tracking application status in online at sbi website i found "we regret to inform you that your sbi card application could not be processed since it does not meet our policy. We thank you for your time"
                              I don't know what is the reason they rejected my application i wanted to know why it has been rejected.
                              I am wasted my 10days time without any proper information and finally found rejected.
                              My application number is :[protected]
                              My contact number : [protected]
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Respected sir.
                              With regards ..
                              Kindly issue new ATM card in my favour as my wallet was stolen in the market along with all documents and ATM'S.Now i am in need of a new one ..so keeping me in view issue a new atm card as soon as possible .
                              Thank you.
                              Ms.Afshana shabeer
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                                Purushottam Dike
                                from Pune, Maharashtra
                                Oct 5, 2017
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                                Respected sir/madam,
                                As per your new rules, you have started deducting money from every persons account. It is your monopoly, without prior information you are deducting our money.
                                If people not paying taxes and interest; is this new kind of manoeuvre you force so easily deduct money from common mans pocket. What happen if we are not having financial inclusion accounts, basic savings bank deposit accounts, small accounts, phela kadam and pheli udaan accounts, minors till the age of 18 years, etc. Without any issue we are maintaining 500 rs. Minimum balance, this is new kind of plunder this system taking place in the name of government and finally give excuses if your are not willing to open account in government bank go for private bank. Is it correct way to talk with our citizen? As farmer and student am not even waste my single rupee extra than what require for study.
                                As we are believe in you kindly take strict action against this kind of deduction and make our citizen happy without indulging such kind of hegemony.
                                Thank you.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Hi Today i received email from स्टेट बैंक ऑफ़ इंडिया
                                Offering SBI Card Elite, Kindly refer the attached image and take corrective action.

                                reduction of minimum available balance (mab) - Comment #2873557 - Image #0
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                                  lakshmi@361
                                  from Emmiganuru, Andhra Pradesh
                                  Oct 4, 2017
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                                  Address: 522330

                                  Sunil kumar bhoi, the branch manager of duggirala branch. He was recently changed another branch. But he was not supposed to me. He didn't know the customer satisfaction and field officer sai babu also soooo irritating me. He will doesn't handle the customer. Finally they both performance is none. I have loss my patiency. So please solve my apology as soon as possible thank you
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Requested function not supported (first two digits of processing code or function code is invalid)

                                  cruel behaviour - Comment #2873538 - Image #0
                                  Dear SBI, I found my account incurred a charge of 115 Rs for branch change (happened last year).And the pathetic things does not end here you have collected the charges and not changed my branch yet.Please refund this amount to my SBI account.
                                  Otp no. Is not getting when I'm shopping
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                                    S
                                    sona55149
                                    from Barpeta Road, Assam
                                    Oct 4, 2017
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                                    Address: 822124

                                    Sir, i am shrwan kumar choudhary am your bank's customer with account no [protected]. I withdraw ten thousand five time (Ie. 50000) from central bank of india atm garhwa road jharkhand pin 822124 on[protected] but i received only four time (Ie. 40000). Then i complained customer care they said your txn is pending. After some days customer care said please contact your home branch. We contacted branch but they said txn is successful and refused to take writing complaint. Branch manager is asking for cctv fottage of cbi atm.
                                    I am not able to understand what to do. Please do something and credit my account.

                                    Thanks
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      Sayantan Kumar
                                      from Ingraj Bazar, West Bengal
                                      Oct 4, 2017
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                                      Address: North 24 Parganas, West Bengal, 743411

                                      Last day i went to sbi basirhat branch to deposit 10k in an account of sbi (Behala). They told me i have to use c. S. P to send money. There was a long line of pensioners. I came back to home. Today i send the 10000 rs. But 80 rs is deducted. Called commission charge.
                                      My question is why i have to use c. S. P, why bank is not provide the service.
                                      Why???
                                      +1 photos
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                                        Rajkumar Jangir RJ
                                        from Mumbai, Maharashtra
                                        Oct 4, 2017
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                                        Address: 333026
                                        Website: www.onlinesbi.com

                                        The chief branch manager
                                        State bank of india
                                        Main branch

                                        Subject: charge dispute "refund never processed"

                                        Dear sir

                                        A refund of 3895 rupees was successfully processed on 19th july 2017 to my account by amazone. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                                        I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                                        I have confirmed with amazon and they have successfully processed the refund

                                        Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                                        My refund referance number - igabomkor6
                                        My account no is [protected]
                                        Ifsc sbin0005103
                                        +1 photos
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