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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 23, 2025
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State Bank of India [SBI] reviews & complaints page 716

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P
Prasanta Sengupta
from Kolkata, West Bengal
Jul 31, 2017
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On 28.7.2017 at about 6pm i tried to book a ticket of vistara airways
(Tata sia airlines ltd) through net banking. After observing all procedures required for net banking, the payment of rs 5166 has been confirmed by your bank (Transaction ref being igabspoha4) from my bank a/c no.[protected]. But the airways informed that they have not received payment due to some problems and no ticket was booked.
Under the circumstances, i would request you to kindly arrange to refund the amount to my bank account.
Thanking you,
Yours faithfully,
Prasanta sengupta
Phone: [protected]
Account holder, sbi, garulia branch, pin 743133
A/c no: [protected]
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    R
    rajesh1641
    from Delhi, Delhi
    Jul 31, 2017
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    Address: 121007
    Website: sbi

    Dear Sir ( Higher Authorities ),
    My home loan with SBI is 4 years old, although I m regularly paying my EMI but when on 10.07.2017, I visited SBI sec 16, Faridabad ( Haryana ) - home loan branch for giving me List of Documents of my bought property which they are keeping as security, they started if & buts.
    Now according to the SBI new rules, only after approval of DGM ( area), they can give list of documents ( LOD ).
    Normal course takes 7 - 10 days but after passing 21 days & my personal 4 visits to bank ( my 2 leaves wasted ), they informed me that your request papers got misplaced, again fresh application & again waiting period.

    This is really disgusting that customer is asking for only list of documents ( LOD ) of property papers & bank is creating so much problem. A strict action should be taken against the person involved & delaying the process.

    My humble request to authorities pl look into it & do needful.

    Rajesh Sharma
    +1 photos
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      B
      Berjanderpal
      from Gurgaon, Haryana
      Jul 31, 2017
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110081

      R/sir
      I, berjander pal dabas worked as a yoga teacher in directorate of education and retired on 09.05.2017.
      Ada should be included in my pension w. E. F 10.05.2017 as per rule. But no such procedure is followed till date.
      Please do the accordingly and oblige.

      Ppo no.[protected]
      Bank a/c no.- [protected]
      Name - berjander pal dabas
      Phone no.- [protected]
      Jul 31, 2017
      Complaint marked as Resolved 
      Fake site
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        A
        ashimronaldo
        from Kolkata, West Bengal
        Jul 31, 2017
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        Sir,
        I purchased one mobile phone (Lenovo k-6 power) on 19 jun 17 from dawar international electronics, sadar bazar, gurgaon for an amount of 10500/-.
        The salesman swiped my atm debit card and asked for pin. I entered the same. I got one message from sbi vide trans id 481625 at 8:18 pm about using of my card for the amount (Rs. 10500/-). After a few minutes he told me that payment could not be received by them. Then he again asked for my card and swiped my card and asked for enter pin again. I entered my pin. After a few minutes i got another message from sbi for using my debit card for the same amount vide trans id 801096.

        When i checked my account mini statement a few days later, i found deduction of same amount for one mobile phone purchase.

        The mobile shop (Dawar international electronics) is not helping me. I am now in andaman & nicobar island. I am contacting them frequently but, they are taking my case lightly. I complained sbi also. But, no response from sbi till date.

        Please help me and refund my money, sir.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          A
          anksrock
          from New Delhi, Delhi
          Jul 31, 2017
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          Address: Gurgaon, Haryana, 122001

          This is a problem since last year with sbi credit card.

          I was offered a card without any joining fee. I got 2 statements before the credit card was delivered to me and as soon as i received it got blocked.

          After that i was told that i need to pay joining fee, in spite of confirming by sbi on phone that no fee should be paid. And again my card was blocked.
          In the month of january 2017, i agreed for a lower value card, but sbi guys dont repoly for 15-20 days even after promising to response in 8 working days.
          These sbi people kept on levying late fee and other financial charges inspite of agreeing on paying the amount what i have used.

          I got threatening calls from collection department on saturday and sundays.

          Now, after going through all the process, i was offered for reinstatement of the card. I paid 25900 instantly and later they cheated me by mentioning that it was only 70%of the amount (In spite of promising that i need not pay anything else.)

          Again after receiving the card, i told them i am ready to pay the usage, but kindly refund all the late fee and financial charges as committed by them.
          They again blocked the card and i again starting getting threatening calls from sbi.

          Now, i have emailed nodal office and chairman 2 weeks for which i received automated response of 8 days reply which has not happened.

          I emailed last week to ceo and customer head service for which i supposed to receive a reply in 2 days which again i haven't received.

          I am maintaining the same stand of paying the amount used by me instantly after confirmation from your end on refunding the other financial charges.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Jul 25, 2017
          MP@445's response
          Complain aginest of Mr Nagander kumar, I am Mintu prasad singh visit SBI surajgdha Lakhisarai issue of new passbook but not working Mr nagander kumar daily return to bank . IFSC : SBIN0012593, My mobile no [protected]
          Jul 31, 2017
          Updated by anksrock
          my contact number is [protected]
          Jul 31, 2017
          Updated by anksrock
          I have been called for cvv, expiry date and otp received. Please confirm if valid SBi person has called me to resolve the issue(which was communicated to me)
          Aug 01, 2017
          Updated by anksrock
          Again someone from SBI tried to do a transaction of rs 9999 at airtel mobile
          Aug 01, 2017
          Updated by anksrock
          Yesterday, I got a call from [protected] for the transactions and today I received a call from [protected] where the transaction of 11650 at Wibmo PayZ on ICICI Bank Debit card .

          Please confirm if its fine.
          Aug 25, 2017
          Updated by anksrock
          I was told that my complaint would be resolved within 5 days, but they contacted since.
          Aug 29, 2017
          Updated by anksrock
          Its been around 2 weeks and I was told by SBI that the late fee and finance charges from Jan 2017 to May 2017 would be refunded in 5 days and they haven't contacted me since.

          Please do the needful
          I was having a saving account in SBI, It was an very old account. Recently i closed same and they charged me 5 hundred something on account of account closing. Should i charge for closing my account? how can i ask for refund of same.
          Complain aginest of Mr Nagander kumar, I am Mintu prasad singh visit SBI surajgdha Lakhisarai issue of new passbook but not working Mr nagander kumar daily return to bank . IFSC : SBIN0012593, My mobile no [protected]
          A/c no [protected] cheque book yet not received since last two months back reqested.
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            R
            ravi@1
            from Delhi, Delhi
            Jul 31, 2017
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            Address: 110092

            Hi this is ravindra.
            Recently i got the internet banking kit. I was told that it takes 24 hours to access internet banking with the user id and password provided in the kit. But it's more than 1 week that i got the kit. I have been provided userid and while while accessing the ibs i was informed that i will gety my password in 2 weeks through post. Is it o. K.?

            Pls help me in this regard
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            I was having a saving account in SBI, It was an very old account. Recently i closed same and they charged me 5 hundred something on account of account closing. Should i charge for closing my account? how can i ask for refund of same.
            Illegal deduction done from my a/c.I make a complaint vide no.[protected] but branch not resolved nor inform and also not replied the E mail.
            SBI has provided a link for online submission of form 15 G under e-services tab. This link seems to be just an eyewash and does not work at all. Trying to submit my Form 15 G since last 10 days. Whenever tried is says 'Sorry unable to process your request.' This is always expected from a Sarkari bank...
            Disgusting
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              M
              mariyasundar
              from Bengaluru, Karnataka
              Jul 31, 2017
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              Address: Bangalore, Karnataka, 560025
              Website: Trendon Epay Kerala MUMBA IN

              Sir/madam,

              Request you rise a complaint on as i got a call on 17th july 2017 they are calling from sbi card and you have got rs. 6000/- gift voucher along with one t-shirt & shoes is free thy requested for card no & cvv no without knowingly i gave my card no & cvv no and from my card rs.7840/- debited to trendon epay kerala mumba in. As it is my mistake i request you recover my amount the that caller ([protected]) asap.

              Thanks
              Sundar
              [protected]
              +3 photos
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                9
                9816159104
                from Gagret, Himachal Pradesh
                Jul 31, 2017
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                Address: Solan, Himachal Pradesh, 173220

                Respected sir,

                I forgot my online sbi banking username & password by mistake there why i can't use my onlinesbi banking services. If any way is there to recover my user name & password then plz help me, to use this facility again.

                Details of my account:
                Full name :jyoti engg. Works
                A/c with sbi, parwanoo (50162)
                A/c no. Is [protected]

                Thanks & regards,
                Jyoti engg. Works
                +91 [protected]
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                I open sb tiny spl-od-gen-pub end-all
                Account number is [protected]
                Account balance is rs.500
                But it not show on system
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                  V
                  venkatbhuvan
                  from Bengaluru, Karnataka
                  Jul 31, 2017
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                  Respected sir/madam,
                  This is venkata reddy gari bhupathi, i have created my account with sbi in 2008. At that time i dont have mobile number. I was using the atm card upto 2016 agust. It was expired. My account number is [protected]. I want to register [protected] and [protected]@gmail.com to above mentioned acc num. My sbi home branch is tirupathi korlagunta branch, i stay in bengaluru currently, and i am working professional, please kindly link my details with my number. And i need new card aswell with netbanking
                  Thanks & regards
                  Venkat
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Jul 28, 2017
                  Xtylîsh Àmäñ's response
                  My user ID and password unsuccessful
                  Dear sir,

                  kindly register me for sms alert for my SBI A/C No. [protected], Debit Card No. [protected] to my mobile No. [protected]

                  mobile and email registration - Comment #2803885 - Image #0
                  Hi Team,
                  I am Fuad Mohammad customer of your branch zakir nagar my 1500/- was deducted from my account 500/- on 26th may 17, 500/- on 29th may 17, 500/- on 20 july 17 my account details are mentioned below

                  Name- Fuad Mohammad
                  a/c no - [protected]
                  branch - zakir nagar
                  mb no- [protected].

                  mobile and email registration - Comment #2803905 - Image #0
                  mobile and email registration - Comment #2803905 - Image #1
                  mobile and email registration - Comment #2803905 - Image #2
                  mobile and email registration - Comment #2803905 - Image #3
                  Respected siri want to change my sbi registered mobile no but after trying several time it is not changing, now what i have to do?

                  mobile and email registration - Comment #2803918 - Image #0
                  My sbi user ID and password not successful
                  My user ID is invalid
                  Sir,
                  [protected] locker charges RS.1725 were already detected on 02/04/2017 but they again made a detection of amount RS.1259.50p on 20/05/2017.while asking for proper explanation they are making excuses with improper response.please check it and refund the money to my account
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                    P
                    pdg crpf
                    from Delhi, Delhi
                    Jul 31, 2017
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                    Address: New Delhi, Delhi, 110019

                    Sir, govt. Salary saving account no. [protected] of digp, parliament duty group is running at sbi kalkaji branch, new delhi (Branch code1578). Every month salary of parliament duty group crpf employees credited through ecs by debiting total salary amount received in above govt. Account from pay and accounts office, crpf, new delhi.
                    Sir, during the month of may 2017, branch manager was under training at panchkula and asstt. Manager present at branch was not in position to transfer salary of our unit personnel. During discussion, her behaviours with official was also very bad and l and said that we are not in responsible for that. Such reaction of a responsible person is annoying to our department. However it was the first chance for which salary of the whole unit personnel was not credited on last day of the month.
                    Sir, today representative of our unit reported at branch for transfer of salary of total 1475 employees for july 2017 with necessary cheques. But due to non availability of branch manager, asstt. Branch manager has again replied rudely/indecent and saying that the salary will not be transferred by today and it will be transferred after reporting of the branch manager.
                    Sir, kindly look into the matter personally and pass the specific orders to the concerned staff of kalkaji branch to co-operate with us and transfer the salary of parliament duty group personnel by today.
                    We will be highly appreciated for your kindness please.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Jul 28, 2017
                    chaitulidiya's response
                    Adhar mapping does not exit
                    Respected sir I have link my adhar no[protected] with my bank but adhar mapping does not exist as per ncpi please map my adhar.details as given beloW
                    NAME : kotla lidiya
                    BANK : state bank of india
                    IFC : SBIN0000873
                    ADHAR No :[protected]
                    MOBILE : [protected]

                    non transfer of salary amount of parliament duty group crpf personnel for july 2017 - Comment #2803915 - Image #0
                    Illegal deduction done from my a/c.I make a complaint vide no.[protected] but branch not resolved nor inform and also not replied the E mail.
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                      V
                      Veeresh anandi
                      from Hyderabad, Telangana
                      Jul 31, 2017
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                      Address: 5000072

                      My name is veeresh, i am user of sbi simply save credit card

                      This is inform to you that the taxes and penalties very huge... So i want to close the credit card

                      I want to make full and final settlement for my card..

                      Pls advise for the least amount to pay for settlement

                      I am fedup with huge taxes and penalties...

                      So pls give guidance for settlement
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      I deposited as a FD of 1 lakh in sbbj account- [protected] in leu of i want unnati card but i have not gotten it yet . i attached the photo of FD . i completed all the formalities in the month of may and in my opinion unnati credit card should be reached at my address in a month but no.

                      credit card payment settlement - Comment #2803824 - Image #0
                      We had make a payment of 6447 on 21st July 2017. And now the HDFC bank didn't received it.

                      credit card payment settlement - Comment #2803832 - Image #0
                      SIR INSURANCE POLICY GIVEN WITHOUT MY CONSENT.ON 26 Dec2016 TWO agr ins AGRICULTURE INSURANCE of ₹1295 each, total 2590 was deducted from my SBI Acc no [protected].Supporting document is uploaded

                      credit card payment settlement - Comment #2803835 - Image #0
                      credit card payment settlement - Comment #2803835 - Image #1
                      credit card payment settlement - Comment #2803835 - Image #2
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                        A
                        Agrawaldinesh
                        from Delhi, Delhi
                        Jul 31, 2017
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                        Dear sir/madam,

                        Fraudulent transaction took place on my credit card issued by sbi, without my approval payment was done. Now sbi is asking me to pay the outstanding, where as i have not done that transaction. It was informed to customer care and in fact customer care themselves informed me and asked me to block the card.

                        How come i am now responsible to pay the outstanding due to fraudulent transaction??
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Jul 28, 2017
                        Virendra hyadav's response
                        Dear sir /man
                        Mai sbi branch me apana 2time kyc form jama kar diya hun lekin abhi tak mughe koi confarmetion nahi aaya hai mai kyc form June me jama kiya hun accounts close hone ke wajah we mai paise jama nahi kar pa raha hun mo.no.[protected].
                        REGARDS
                        Virendra yadav

                        Dear sir /man
                        Mai sbi branch me apana 2time kyc form jama kar diya hun lekin abhi tak mughe koi confarmetion nahi aaya hai mai kyc form June me jama kiya hun accounts close hone ke wajah we mai paise jama nahi kar pa raha hun mo.no.[protected].
                        REGARDS
                        Virendra yadav
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                          M
                          mafzal669
                          Jul 31, 2017
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                          Address: Lucknow, Uttar Pradesh, 226001

                          I mohammad afzal, have made the online payment of 400 rs. On 20th june 2017 for up btc. However i did not get the transaction receipt generated from sbi and the amount has been debited from my icici account. I humbly request you to kindly let me know the sbi transaction id/journal for this transaction so the i can proceed with taking the print of final application. Below are the details of my application. Please revert as soon as possible as this is related to my career.
                          Sbi code: 07806
                          Bransh: sbi govt business branch, lucknow

                          Application ref#: [protected]
                          Icici transaction id:- s75483853/1
                          Full name: mohammad afzal
                          Dob: 01st july 1992

                          Also i have tried reaching the bank on almost 15 contact numbers and all the number are said to be invalid after dialing.
                          Then i contacted sbi customer care and she gave me a number[protected] which can never be reached as this number is of 10 digit.
                          As this is related to my career (My aspiration of being a teacher) i want the sbi bank to provide me the reference number for the aforesaid transaction or i will have to take legal action against it.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            J
                            jethmal
                            from Chennai, Tamil Nadu
                            Jul 31, 2017
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                            Address: 600081

                            On 29th july 9.37 pm, i tried to use tmb atm to withdraw money from sbi card in tondiarpet chennai branch. Money didnot come and say it is blocked by bank. Sms received from sbi for deduction of
                            1. Rs 10000/- at tmb atm no tmb00811 at 9.37 pm
                            2. Rs 5000/- at tmb atm no tmb00811 at 9.39 pm
                            Tried 2 times thinking 10 k withdrawal is not accepted by atm.
                            Cum 15000 deducted from sbi ac no [protected]
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              S
                              Shaik Jaheer
                              from Hyderabad, Telangana
                              Jul 31, 2017
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                              Sir,
                              I am shaik jaheer (My sbi credit card no. Is [protected]) have to inform that 5 nos. Of fraud transactions were done on my credit card on 30, july 2017 at 8.20 pm to 8.25 pm. Total 5 nos of fraud transactions were done for a total amount of rs 27, 000/-. Immediately i got call from sbi card executive and my card is blocked.

                              Hence please solve the issue and take immediate action.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                A
                                Ashok murali
                                from Mumbai, Maharashtra
                                Jul 31, 2017
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                                mandatory insurance when opening bank account

                                Address: Palakkad, Kerala, 678508

                                I opened a savings bank account in sbi bank few months ago... It was in nemmara branch in kerala.
                                When i was going through the appication process a extra insurance form was given to me. I asked them is this insurance mandatory. And they said it is mandatory if you wish to open accout in the bank.
                                The insurance takes 200 from my account.
                                And recently i found out this insurance was not at all mandatory and that i was scamed....
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                                R
                                RAMESHWAR HEDAOO
                                from Mumbai, Maharashtra
                                Jul 31, 2017
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                                Address: 400066

                                Till i am paying the amt but statement showing very higher amt which i have not utilised
                                Last 2 times recovery agent appointed by u
                                He came to home and promise that i am bringing settlement letter of 12000
                                He collected money and deposited bank but no letter recd till date
                                I am not in position make payment in future
                                Request to settle my account with 10000 and solve my issue
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  R
                                  Rakesh thakur
                                  from Delhi, Delhi
                                  Jul 30, 2017
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                                  Dear sir, My self is Rakesh Kumar my father Krishan Ram account no [protected] sbi branch Bharari distt Bilaspur H. P. was hacked dated 12.07.2017 and withdrawal in different transaction total Rs. 47996. My father registered a complaint in branch. Bank manager told they have written for gateway to stop the payments. But till date there is no reply. I request you to sir please look into the matter. I hope you sir, you take a quick action. Thanks
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    S
                                    Sharma Swatantra Kumar
                                    from Delhi, Delhi
                                    Jul 30, 2017
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                                    Dear sir,
                                    I am recieving my pension in saving bank a/c no.[protected], sbi, shakti nagar'delhi-110007 (Ifsc1421). The central pension accounting office, new delhi has issued a revised ssa no. 2080345 against my ppo no.[protected]Sent to your branch as eauthorty on 4th july 2017) vide which my pension has been revised w. E. F. 1st january 2016.
                                    However i have recieved my july'17 pension (Credited to my a/c on[protected] at the old rates only. It is requested that pension may revised as per ssa dt.[protected] and arrears on account of pension revision may be credited to my account. With regards,
                                    Swatantra kumar sharma
                                    Hs. No.36, nitikhand-3 indrapuram
                                    Ghaziabad-201014
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Dear Swatantra,

                                    This has reference to the query/complaint raised by you. You are requested to register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address:

                                    NSDL e-Governance Infrastructure Ltd.
                                    1st Floor, Times Tower,
                                    Kamala Mills Compound,
                                    Lower Parel, Mumbai – 400013

                                    We thank you for being our valuable subscriber and giving us an opportunity to serve you better.
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                                      B
                                      BRKarangia
                                      from Bardoli, Gujarat
                                      Jul 30, 2017
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                                      Address: Junagadh, Gujarat

                                      I have tried to transaction of rs. 500/- from your atm centre located at madhuram society area, junagadh but i can't received of cash of rs.500/- & same was debited from my a/c, so you are kindly requested to take suitable action for revert in my a/c, as i have received taxt message as well as e-mail for the same.
                                      I hope for your quick & positive response in to the matter please.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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