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State Bank of India [SBI] Complaints & Reviews

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State Bank of India [SBI] reviews & complaints page 721

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T
Tushar bul
from Hyderabad, Telangana
Jul 26, 2017
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Hi,

I have made transaction to paytm (Refno - ophpg546597) using debit card on 26th march 2017,
But the transaction got declined by the bank even after maintaining the sufficient balance and money also debited which is completely unexpected.

I have complaint 5 times to customer care (Complaint no:-[protected], [protected], [protected], [protected], [protected]) regarding the issue. Every time the complaint is closed with some different reasons but still no response and the amount is not yet credited back to my account. As spoken with the branch manager he clearly mention cannot help me on this issue.

Also contacted to the paytm they did not received any amount. Please refer attached mail screenshot from paytm.

Kindly look into this issue as this is pending since last four months.

Please find the details below and attached copy of declined sms by bank.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    Priyanka_84
    from Bengaluru, Karnataka
    Jul 26, 2017
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    Dear sir/madam,

    I have been running around so much for the mclr interest rate conversion. There is never proper guidance around this. No one picks up the phone and they keep sending me from one branch to other saying they are not incharge/authorized in doing certain type of work.

    I have been taking my application from my home branch (Where loan was issued, sbi basavanagudi, bull temple road) to another branch for a signature from manager.
    And also been told that i need to check for the completion of the signature and dispatch of the application, by myself, take it and come back to home branch and submit it.

    This is so unprofessional and unexpected from such a big sector of our country.

    Request the concerned authorities to look into the issue and address the same. I'am paying extra interest unnecessarily till this is resolved.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      Suman Pitta
      from Rajahmundry, Andhra Pradesh
      Jul 26, 2017
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      Address: East Godavari, Andhra Pradesh, 533103

      I hemalatha a/c no : *3752, sorry to inform that i have shared my otp code to paytm solutions they misused my amount of rs.48, 000/- yesterday 25th july, so please cancel the transtions of the amount of 48000/- i enclosed the transaction details in red above, i already block my atm card no:* * * 3606, cvv 081,
      Please do favor
      Thanking you
      Hemalatha
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Jul 19, 2017
      Swapnilraja03 Madasu's response
      I have got my SBI account from vijaywada SBI, then I gave a mobile number but now I have changed my old mobile number and now i am having a new number .I need to change my mobile number as I am stuck with the High security password problem.Please advice how to change.
      I have got my SBI account from Trivandrum SBI, then I gave a mobile number but now I have changed my old mobile number and now i am having a new number .I need to change my mobile number as I am stuck with the High security password problem.Please advice how to change.
      Dear Sir,

      my saving account in sbi bank for Jalalpur ambedkar nagar branch my account in balance is correctly but bank wrongly deduct amount rs.86.25 behalf monthly maintenance charge so please help and refund my money ASAP

      Regards
      AMITESH SHARMA
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        V
        visakh24
        from Ahmedabad, Gujarat
        Jul 26, 2017
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        Address: Ahmedabad, Gujarat, 380008
        Website: retail.onlinesbi.com/retail/login.htm

        Hello,
        I maintain an savings bank account in state bank of india at an ahmedabad branch. A few days back i had filled petrol which i usually pay with cash. Now that sbi has decided to deduct balance for not keeping minimum balance, i decided to keep my salary in this account and pay via internet. I had started to pay via cards. Today i received an sms saying an amount of rs 11.80 is debited from my account. When i checked online it showed following msg. [protected]dom surcharge/tips/rate diff dtd. So i called the customer care and asked them they told me that it was deducted for using card at petrol pump. So i don't understand when government is asking us to digital transaction rather than using cash. Also the free cash withdrawal is 3 times in our city. Resolution i want is refund of the amount and no more charges for such transaction.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        They are deducting some money from account in the name of insurance service.when I refuse that I do not want any insurance.I have all ready they said you have to purchase otherwise you can not open the account in SBI.i am not getting transactions update on phone and email .
        I am trying to chasing SBI Officer since 11th June, 2017. But they don't bother to revert on m email - How can I change Interest Rate of my Home Loan
        My mobile number is not link to my account number
        So please link my mobile number
        [protected]
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          pawan saraf 980
          Jul 26, 2017
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          Address: Barmer, Rajasthan, 344022

          I went sbi balotra main branch 10175 today dated 26 july 2017 time 11.00 i want to print my wife sbi pass book a/c number [protected]. Counter clerk tell me if you want to print this, give authority letter. Then i tell him that i stay hear from half an hour, you also print other person passbook, which your staff give inside without queue. After this one person from parihar and company come in manager cabin, he make her five passbook print from counter with personal relation of counter clerk. This is diffrent behavior from customers. Please see cctv futes of this counter and see diffrent behave. Suraj prakash agarwal. [protected]
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Jul 16, 2017
          Rajni choudhary's response
          My mobile no update please sir request for you
          Dear sir, I'm Ur customer.my account no.is [protected] I transfer account.i take entry in old passbook. Ur employees charge a DUPLICATE PASSBOOK charge 177 and 59 rupees. I don't need duplicate passbook I have old passbook.which was over with entry. Is it Ur service.before I take entry without any charge.UR employees behaviour was RUDE with me.
          Sir my mobile no update please request for you
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            D
            deeti
            from Hyderabad, Telangana
            Jul 26, 2017
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            Address: Karimnagar, Andhra Pradesh, 505326
            Website: onlinesbi.com

            Hi,

            I made imps transaction through sbi online (Net banking) still the transaction pending, but money deducted from my account but not reached neither beneficiary not refunded to back account, made so many compliant but no resolution yet.

            Reference no. Imps[protected]
            Debit account number [protected]
            Credit account number [protected]

            Compliant number : pt[protected]

            Date of transaction : 21/07/2017
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              S
              sayarnil banerjee
              Jul 26, 2017
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              Address: Kolkata, West Bengal, 700107
              Website: SBI

              On my loan account [protected] an amount of 26936.00 debited with desc as debit adjustment
              Sbi general insurance on 17th jul'17 without any consent from my side. I treat it as a unwanted transaction, as no information has been given to me and no approval has been given from my side. When i am calling to the racpc of sbi, they are telling this one is mandatory but it has not been mentioned at the time of providing the home loan. I am currently outside of india and not able to go to the bank personally. Please help me so that transaction can be refunded.

              I can be contacted by my email - [protected]@gmail.com
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                A
                ashok kumar singha
                from Kolkata, West Bengal
                Jul 26, 2017
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                Address: Kolkata, West Bengal, 700008

                Dear sir,
                I hold an od account at your taratala branch which accrues quarterly interest from my deposits held at the same branch.
                The scheduled date has been passed on[protected] i. E. Five days back out of which three were full working days.
                The posting has not yet been done despite my reminder.
                I request you to look into this with focus on two things :-
                1) reason for non posting of the accrued interest,
                2) reason for not sending sms to intimate the customer about this very important issue when sms are sent even for all reasons.
                Thank you,
                Warm regards,
                Ashok kumar singha
                Contact [protected]
                Note : please avoid calling customer to the branch.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                My atm card number [protected] cant able to withdraw money
                R/sir
                Today I urged bank for issue of dulicate passbook. But response was no stock available.
                I hv urgent requirement of passbook. But disappointed.
                Sometime before I hv faced problem regarding basic banking facilities.
                I linked my Aadhar no[protected] with state bank of India account no [protected] . But when I checked status at *99*99# this shown your Aadhar no linked with bank of India. I have also a account in bank of India . But I want to link my Aadhar with state bank of India . Please guide me about this . I will be highly thankful to you.
                Plz change my date of birth as per my 10th marks memo.send me the details if I want to go to homebranch.my email Id is:[protected]@gmail.com
                I am sbi card holder. My card no. Is [protected]. Please change my mobile number to[protected] from [protected] for the updates. i will be grateful for your kindness sir .thank you sir Rupesh shrestha
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                  D
                  Deepanko
                  from Kolkata, West Bengal
                  Jul 26, 2017
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                  Address: Kamrup Metropolitan, Assam, 781003
                  Website: Hotmail.com

                  My email i'd is [protected]@hotmail.com,
                  And registered in mobikwik after requested change of my phone number automatically my wallet became non functional. And otp sending to my old phone number [protected] and now don't have any existence. Now i require to my new phone number is [protected]., kindly help to get new phone number which will help to get my otp in new phone number.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  The staff don't wanna do anything except gossips with each other.
                  If any a customer go there for print there bank transaction they will our printer is broken or the staff member isn't come today.
                  I go there 3 time to get print my statement on my Bank passbook its rude! But Cashier Uncle is good they do there work bit slowly but at least they do.
                  I have not received interest certificate against my home loan a/c no. [protected] for the year 2013-14. The same is required urgently for IT return filing.
                  I had taken loan from SBI RACPC Nagpur Branch. I urgently rtequire Interest certificate for 2013-14 for filing Income Tax return.
                  I have sent mail but not received any reply so far.
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                    A
                    Abhijeet Gandre
                    from Pune, Maharashtra
                    Jul 25, 2017
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                    Address: Pune, Maharashtra, 411004

                    I did recharge of rs.348 using sbi freedom app. But recharge has not been done yet. I got message from sbi that your recharge has been done but it hasen't been done yet. Even the customer executive doesn't talk to us properly. I asked them to give refund of my amount but the executive said it cannot be done. If the rechaarge has not been done then they must refund the transaction back to my account.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      M
                      Mohammad Umar Farooque
                      from Kolkata, West Bengal
                      Jul 25, 2017
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                      Address: Kolkata, West Bengal, 700017

                      Respected Sir, /Madam,

                      I Mohammad Umar Farooque, an SBI Credit Card Holder, currently residing at 16, Kimber Street Kokata-700012.

                      I got a call from SBI Number as shown in True Caller and had asked me to convert my points into cash which will be adjusted in my account.I have never received a call like this earlier. At first, I didn’t trust the person as it was a mobile number [protected], but later to confirm their authenticity they called me from [protected] which I searched it on True caller, it was shown as SBI.He confirmed my detail of the card, which he already knew. To confirm the transaction, he asked my OTP & he deducted 70, 000 from my credit Card.I have the recording of the conversation as well as the evidence attached with this letter that the number shown was from SBI on True Caller and also a screenshot of transaction made by them into multiple accounts.

                      I have done GD on Bowbazar Police Station to tract down the culprit and have also lodged a complaint on www.cybercrimecomplaints.com.

                      I wont be able to make the fraud payment and I shall be obliged if you could trace down the person responsible who is doing such scams in India.

                      Contact [protected]
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        A
                        akumarmbd
                        from Roorkee, Uttarakhand
                        Jul 25, 2017
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                        Address: Moradabad, Uttar Pradesh, 244001
                        Website: www.sbi.co.in

                        On[protected], my cheque no. 393979 is dishonoured and amount 177 has been deducted. After some time cheque no. 393978 is dishonoured and amount rs. 590 has been deducted. After some time cheque no. 393.979 is cleared. I am unable to understand these irregularities and dishonour of customer.
                        1. How penalty of dishonour of cheques of same amount, same bank and same time are different.
                        2. Let me know the cause behind cheque dishonour.
                        3. Incharge manager of branch is saying, 'come after 15 days, our manager is on training'.

                        Regards
                        Anil kumar
                        A/c [protected]
                        Sbi, hindu college, moradabad
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Jul 25, 2017
                        Updated by akumarmbd
                        Please take necessary action.
                        I have lost my before register mobile number now i want to give my new mobile number in my account for opening internet banking
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                          samadhanlavate
                          from Morjim, Goa
                          Jul 25, 2017
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                          Address: Solapur, Maharashtra, 413307

                          We have applied for opening of new pension account with your sub branch kadalas (Code no 1928) on 15 july 2017. But sbi staff has rereplied with server error since15 jul 2017. I do not understood the server has not working previous 10 days or the staff has missbehaving with us. May i request you please resolve the my problem and inform me by return reply by you...

                          Thanking you.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          My name is D.LAKSHMIKANTH

                          some other person his name is LAKSHMIKATH got loan of amount
                          Rs.13, 04000 . monthly amount showing :10077 in the
                          account number[protected].
                          bank _ s.b.i. his loan isnshowing in my cibil account . what i do .

                          for these reason i couldn't able to get loan .
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                            A
                            ankijha
                            from Delhi, Delhi
                            Jul 25, 2017
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                            Address: Dehradun, Uttarakhand, 122001
                            Website: Bank is calling

                            The current mobile number which i am using was given to me by my company - [protected].
                            I keep getting calls from the raipur sbi branch from the number [protected] and they ask for somebody called mr. Deepak.
                            I have told them several times that the number dose not belong to anybody called deepak & thay they should remove my number from their database, but they fail to do so.

                            They always call & trouble me. Psl help me with this
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              Deepak Bawa
                              from Delhi, Delhi
                              Jul 25, 2017
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                              Address: Patiala, Punjab, 140401
                              Website: [email protected]

                              Dear sir/madam

                              I am deepak bawa customer of your bank sbi rajpura ifsc sbin0001712 from 9 to 10 years.
                              I have a account no [protected] & my reg. Mobile no is [protected].
                              At date 24.07.2017 my account has debited inr 413 rs. Transferred to investment intermedi. Kindly give me explanation about this why my balance has been dedit.

                              Thanku
                              Regards,

                              Deepak bawa
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                J
                                joydev singh
                                from Raha, Assam
                                Jul 25, 2017
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                                Address: Thoubal, Manipur, 795149
                                Website: It's good for public and others relative people

                                Sir,
                                I am from manipur. I have submitted to loan form to sbi thoubal branch, manipur on 25 junly, 2017. The loan form receiving staff is not good for public. She does not work sincerely. I would like to you that family pension receiving staff (Sbi) may be action or transfer to other sbi branch.

                                She is not good work for public.

                                I therefore, request to you kindly allow me for the mentioned above said.

                                Yours faithfully,

                                (N. Joydev singh)
                                Yairipok kekru mathak leikai
                                Manipur
                                [protected]
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  peres pezarkar
                                  from Mumbai, Maharashtra
                                  Jul 25, 2017
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                                  Address: Mumbai City, Maharashtra, 400070

                                  I am 100 year old lady and i am receiving bmc pension of rs. 610/- per month. As per bank rules i need to maintain minimum balance of rs. 5000/- in my pension account.

                                  As per new bank rule for non maintanance of minimum balance you have deducted rs. 115/- twice in month may and june respectively. Total amount deducted rs. 230/- (Around 40% of pension amount).

                                  Instead of increasing pension according to inflation, government is deducting amount from my account. This is very shameful act of government towards senior citizen.

                                  Hope i will get justice for the same.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Ptafulla
                                    from Hyderabad, Telangana
                                    Jul 25, 2017
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                                    Address: Hyderabad, Andhra Pradesh, 500015
                                    Website: 9704231640

                                    On 22.6.17 i unsuccessfully withdrawn an amount of rs 3000 from my sb account [protected] at sbi mjj road nampally hyderabad at sbi atm machine at teachers colony secundrabad vide sbi atm ibb[protected] on 22.6.17 ten. #8073
                                    The machine shows no cash and i have been made a wrong deduction of rs 3000 from my account.
                                    Please reimburse the same at the moment.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      Kamala lochan
                                      from Bahula, West Bengal
                                      Jul 25, 2017
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                                      Address: Bhadrak, Odisha, 756171

                                      My self kamal lochan mohapatra, the account holder of sbi, when i withdraw my money through atm the tansaction was sucessfull and also debited my account but cash not recived. Due to atm problem. When i call the customer care they argue with me, there is a medical problem, so i withdraw my money but the are argue and threatining me to wait 7 working days.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        nitaLokwani
                                        from Delhi, Delhi
                                        Jul 25, 2017
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                                        Address: Ahmedabad, Gujarat, 382414

                                        I am not able to go bank because of job that's why i send an email requesting for transfer my ac with the attached needed documents. From last 20 days i am following it but there is no reply from branch manager. Current branch is not giving proper service that is the reason i am transferring my ac from that branch

                                        Current branch : raf camp, vastral, ahmedabad
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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