State Bank of India [SBI] Complaints & Reviews

Sir maine amazon se sell phone nad tampprd ka online net banking se pament kiya tha but kisi karan mebe o order cancel kar diya so amazon walo ne mujhe refund kr diya h jiske transaction num.. Igabheghs3 h aapse requeste h ki y pament jo ki 26269 rupees h mere account m nhi aaya h so aap charge dispute file krne ki kripa kre
My account num.. [protected] h
Mobile num.. [protected]

I have opted for a health insurance policy from sbi general insurance on 29/05/2015. Though i did not choose the option of auto renewal, yet they deducted the premium of rs.2500 on next year i. E., june 2016.
Several times i have requested them to stop the auto renewal of my health insurance policy, but unfortunately they did not respond to my request.
My sbi general health insurance policy no. Is [protected].
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I had a saving bank account in SBI at IIS, Bangalore branch bearing an account number [protected], to which my SBI account at Dwarkanager branch in Visakhapatnam is linked under the same ID.

I sent a letter to the Bank requesting them to close my account at SBI Bangalore along with the cheque book and the debit card by speed post April 28th..
I never got an acknowledgement from the bank regarding my request. Out pf nowhere, I got a message informing me that Rs 575/- has been deducted as closing charges.First of all I don't understand why Rs 575/ is deducted as closing charges.Secondly, even the balance amount after deducting Rs 575/-from Rs 5000/- is not been refunded.The balance should have been transferred to my linked account easily. When I called the customer care, they said they could not help me with this(what's the point of a customer care). I then sent repeated emails to the branch email id to which I never got any reply. I wonder how come the biggest bank of our country is not reacting even for a simple and genuine request. I kindly request you to look into the matter at the earliest.

I had withdrawen 15000 from sbi atm, prtc, bangalore on 20/05/2017, but the machine did not dispense money and the amount was deducted from the account.
I have raised a complaint on sbi with complaint number-[protected].
It is still not solved.
I went to the bank as soon as the incident occured but the bank said you have raise an online complaint using the number. But now when i ask the branch office they are saying that wouldnt solve you have to give a written complaint.
No of days for the issue to be solved were 7 days, even after 8days its still not being solved.

I am nibruti having a central sbi card. I made this card at central mall, j p nagar, bangalore. I received this card sometime last month. On 25th may, 2017 i got a call from sbi credit card department around 1pm. The lady said she is calling for the verification of a reward card which comes along with the central credit card. I did not provide any details about my card number, dob, name or cvv, rather the lady from her side confirmed my credit card number and expiry date. We spoke for sometime for all details about the reward card benefits and if any hidden charges are there for this. Then the lady passed the call to her manager for final verification. Then in few minutes i got message twice saying twice money has been deducted (10, 000+9990) from my credit card. Then immediately i called sbi customer care checking why money got deducted from my card. They told it was a fraud call and immediately they blocked my card. I asked how come they have sensitive information of my card. They din't have any answer. They said they cannot do anything about the transaction and i have to lodge a fir at police station. I did the same within 1 hour. The fir was lodged. As i dint share any of my information, bank is the only place all mt info was available so this will be highly unfair if the bank doesn't take care of this.
Rs.19, 990/ is really big amount for this. Until this is resolved, i will not pay for this amount.

State Bank Of India [SBI] — Charge dispute file refund never processed

Dear sir

A refund of 180 rupees was successfully processed on 16 may to my account by amazon. This amount should have been credited to my SBI account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund

kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
my refund referance number IGABHEGHS3
my account no is [protected]

Hi pls. Note from 26/05/2017 iam not receiving any otp sms for me to transfer the amount to any one.

Government is asking us to do all the transaction by neft but if the services on sms is poor then how we will do online transaction

Iam receiving other banks otp only in sbi iam facing this issue

Any one can help me to get otp in any other way

I have saving account no. [protected] in sbi branch lalsot road dausa (Rajasthan). Cheque deposit on date 11.02.2017 cheque no. 2228 date 23.01.2017 rs. 50, 000/- and cheque deposit on date 14.03.2017 cheque no. 7402 date 01.03.2017 rs. 3, 400/-, but not cheque cleared or cheque returned till today. I have 19 time consered to branch manager and other releated bank employees but not cheque returned. Please provide my uncleared cheques.

Present address:-
Bhanwar kanwar (Saving account no. [protected])
C/o devendra singh rajawat
2/182 housing board, gupteswar road dausa (Rajasthan) 303303
Mobile no. [protected]

Hi,

I am jointly with my two elder brothers holding three home loan accounts with sbi since last 5 years.
[protected] (Land purchase)
[protected] (Construction),
[protected] (Top-up)

I logged a request to switch my all loans to mclr in feb'2017. Sbi branch "udaipuur city (Rajasthan) (07889)" people are so pathetic that they even don't bother to listen their customers. Request was somehow taken by mr. Hemant and got to know later that he got transferred. A new person named mr. Mukesh took a fresh request but he was also transferred after somedays. Again a new request was logged to new person mr. Anand along with new branch manager mr. Mahesh. Both confirmed that they are working on priority on this task and they gave us assurance that our loans will be switched with following rates:

[protected] (Land purchase) to 8.65 %
[protected] (Construction) to 8.65 %
[protected] (Top-up) to 8.75%

Its been more than 3 months since we started the process but somehow after multiple chasers/follow-up in branch and racpc offices, switch over fees 18750/- was deducted on 26th may but nightmare came when i saw new rates for all three loans

[protected] (Land purchase) is not switched to 8.65% that means it remained on 9.35%.
[protected] (Construction) is switched to 8.65% correctly.
[protected] (Top-up) is switched to 9.3% instead of 8.75%.

This is the worst experience with sbi and people is sbi think that they are working in a govt bank so nobody can take action against them. They still work in old working style. They intentionally delay the cases.

I would urge to relevant authorities to take strict action against all culprits so that no other customer should suffer like this.

Regards,
Yashwant bandwal

Sir,
1. With due respect it is submitted that i, self hav/clk mohan panika and my wife mrs bonti panika had opened a joint sbi saving account at raiwala branch during my posting there in the year 2011-12. I had applied for transfer of account from sbi raiwala branch (Br code-14149), teh-rishikesh, dist-dehradun (Uk) to my home town branch sbi borholla (Br code-4573) dist-jorhat (Assam) due to posting to other place.
2. Account of the same had been transferred to my home branch, but cif no of the account has not been transferred. So i, could not be operate of my account properly in the absence of cif no.
3. My account no is -[protected]
Cif no is : -[protected]

4. For favour of early necessary action please.

Yours faithfully,

Hav/clk mohan panika
Mob-[protected]
- [protected]
-[protected]

Rough behavior of branch staff made me vex and results to closure of my savings account.
I am fully unhappy with the services of the branch staff.

I requested to close my account on 26/05/2017 to branch staff, who are furious on me.
They had chance to show their power and unnecessarily deducted the account closer charges of 575 rupees.

As per information account closer charges have to collect for less than one year period of accounts, but my account is seven and of years old. pls take action

Hi team,

I have sent multiple mails along with all required documents to sbi jabalpur branch to get my account transferred to bhopal but they are not responding.

Please help me with this.

Account holder name - vishnu rathore/sushama rathore
Account number - [protected]
Ifsc code - sbin0007665

Need transfer to the below branch of bhopal.

State bank of india - berasia road bhopal
Ifsc code - sbin0030514
Branch code : 030514
Address :shiv nagar, near jaishree auto petrol pump, karond
Phone number:[protected]

Hi Team,

My name is Debendro having a SBI Credit card. I got a call from SBI credit card department on 26th May around 1 pm to 2 pm and told me that my cashback amount will be credited soon to my account for that they are calling for the verification. I did not provide any details about my credit card but the caller they already have my sensitive details about my credit card number, my name and DOB. After that the lady representative told me that this call will be transfer to the manager for final verification and she transfer the call. We spoke about some time and said thank you and cut the call. After 30 minute I got another call from SBI again saying that there was a fraud transaction from my Credit card I was shock when I hear that news so I ask her to transfer the call to the manager of SBI. She transfer the call and explain about the previous call and everything. I even ask him how did they have all the sensitive information about my credit card but the manager did not answer that question and I ask the manager to rise a complaint about this fraud transaction and he informed me that the case has already been rise and my credit card has been blocked from their side. It seems like the fraud call was actually from SBI agents. On 27th morning I call SBI Customer Care again and one lady pick up the call her name is Ghousia and I told her to check my issue but she replied me saying that there was no complaint rise from my side regarding the issue and she also told me that the call that I made on 26th May was dropped from the customer side but it is not true at all I spoke with the bank manager about half and hour explain everything about the issue, he even assure me that the amount which is debited from my account will be refunded back but how come the call was dispose as dropped from the customer side. It seems like the fraud call was made from SBI only and they deduct the amount from their end. I request you to check this issue in high priority because the agent from SBI they were lying about everything and they deduct the amount from my card. I have already filled FIR to the Viveknager Police station about this fraud transaction. I also inform SBI that since the fraud transaction was done from SBI employee so I am not going to pay any amount regarding my credit card bill till the I receive my money that has been debited from my account.

Regard,
Debendro

Sir
Date 28.05.17 mera account sbi ifsc code no. 31100 branch jahazpur me hey mere atm se pese nhi nikl rhe or iski complain me phle kr chuka hu complin no.[protected] hay lekin is complin ko bina suchna k close kr diya gya h or me branch se 150 k. M. Ki duri pr stady k liy rhta hu or me ek bar bank me ja chuka hu pr bar bar nhi ja skta pliz mera atm on kre
Ac. [protected]
Mo. No.[protected]
Name rakesh

I applied multi city cheque book for AC no [protected] months back. I am a bonafide customer of SBI for the past 7 years and has a continuous transactiins or regular transaction for the past many years.Money has been deducted from my account against issuance of cheque book.But i havent receive till date. My address is given as Hno 29/Hmar veng, opposite partnership mission officer.near EFCI meetei church churachandpur Manipur.

My account is not mapped with username. Every time it shows no account for this username. I thought it was hidden but in unhide option their is no account. What should i do? My account no [protected]. I activated net banking using kit provided by branch itself. After logging in to personal banking of sbi i can't see my account there. It shows no account is mapped for this username. This is disgusting. There is no any hidden account as said earlier. I want to use netbanking facilities. Please help me out to overcome this problem.

My name : gaddam srinivasulu
Bank : sbi, branch : markapur (Sbin0000873)
A/c no : [protected]
Cell no. : [protected]
Respected sir,
Today i have deposited an amount of rs.20, 000/- into the cash deposit machine which is existing the above mentioned branch around 7.30 pm. I have inserted an amount of rs.20, 000/- the cdm processed, at the same time "add more". But i have not any notes, after that the cdm displayed a message “notes retracted please contact your branch manager.”. And also i have not any msg received my cell.
So i am requesting you to process the amount of rs.20, 000/- which i have deposited in to the cash deposit machine and kindly credit the amount to my account.
Denominations: 2000x10=20, 000/-

Yours sincerely,
Gadddam srinivasulu
Email : [protected]@gmail.com

Received numerous calls from [protected] who claims to call on behalf of SBI Credit Cards seeking sensitive information of my credit card.

When I politely refused to share any information the caller started abusing me on the call. I have received abusive message also from the same number. This is outrageous behavior.

Request to take punitive action immediately against the caller.

Atms of the sbi in and around thanjavur of tamil nadu are without cash. Even in the bank cash counter the payment is restricted to rs ten thousand at sbi thiruvaiyaru branch. On enquiry, bm says his cash demand is not fully met by main branch of​ sbi thanjavur. (Tn) this problem is not with any other nationalised bank in this area. I being a farmer need cash to pay daily wsges of farm labourers. If your bank is not in a position to resolve the cash crunch we have to transfer our accts

Sir/madam,
I used my yes bank atm card to withdraw rs.5, 000/- at state bank of india atm at new ashok nagar oppositr icici bank atm 110096, new delhi, on 02/04/2017. But money was not dispensed. I received the sms with txn no. Ats:[protected]:hfbc[protected]:+sbi ashok ngr delhi stating "inr 5, 000.00 debited to ac..". But the money was debited on 02/04/2017 with the same txn no hfbc[protected]. I have registered complaint to yes bank call center, though rs.5, 000/- which was debited on 02/04/2017 is not yet credited. I request you to kindly arrange to get back rs.5, 000/-.
The details are as following.

My yes bank a/c no. Is [protected]
Customer id - 1192145
Branch : atta branch sec -18 noida.
Branch ifsc code : yesb0000085
Txn no – hfbc[protected]:+sbi ashok ngr delhi
Time _ 03:43:28 hrs
Date – 02/04/2017
Amount -5000/ rs
Complaint nos
1) cs[protected]
2) cs[protected]

Also

Effective from july 01, 2011, banks shall have to pay customers rs 100/- per day for delays beyond 7 working
Days from the date of receipt of the complaint. This shall have to be credited to the account of the customer without
Any claim being made by the customer. Any customer is entitled to receive such compensation for delay, only if a claim
Is lodged with the issuing bank before 30 days of the date of transaction.

Thanking you sir,
Rajo singh
[protected]
Rajo. [protected]@gmail.com

Also attaching reply of mail chain from yes bank.

Dear mr. Singh,

Greetings from yes bank ltd.

This is further to our mail.

With reference to your concern regarding the cash not dispensed for inr 5000/- at other bank atm on april 02, 2017, we inform that we have raised a chargeback with the acquiring bank for the said transaction on april 03, 2017. However, the acquiring bank had rejected the chargeback on april 10, 2017 stating successful transaction. Based on your representation, we have raised second level chargeback (Pre-arbitration) for the disputed atm transaction, on april 18, 2017. However, the acquiring bank had again rejected the chargeback on may 11, 2017 stating successful transaction and providing valid atm logs for the disputed transaction. Hence, we regret our inability to credit the disputed amount to your account.

Further, we inform that we have raised a request for cctv footage of the disputed transaction from the acquiring bank, however, we haven’t received the atm cctv footage in order to validate your dispute. Hence, we request you to raise your concern with the banking ombudsman for further investigation.

Please let us know if you require any further information / clarification in this regard.

We thank you for banking with us and look forward to your continued patronage.

Assure you best of our services.

In case you need any further assistance, we request you to kindly get in touch with us through our yes touch phone banking numbers listed below.

Thank you

Sincerely,

Krishnamurthy a

Office of head grievance redressal

Yes bank