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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 23, 2025
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State Bank of India [SBI] reviews & complaints page 754

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A
al shabnoor
from Vikasnagar, Uttarakhand
May 31, 2017
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Address: Aligarh, Uttar Pradesh, 202001

State Bank of India, medical college branch, aligarh. I submitted the form to change my mobile number in net banking and to add a beneficiary to my account 10 days back. The staff said it will take 1 week as one of member required in processing of that form is on 1 week leave but there is no information even after 10 days. Isn't there anyone else appointed to look after the work of a person on leave?? For even the smallest of work I have to visit the bank twice or thrice!! So UNHELPFUL and UNPROFESSIONAL staff!
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    H
    hgnanamu
    May 31, 2017
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    Address: YSR, Andhra Pradesh, 516361
    Website: High charges for generating a years Statement

    Date of incident:31st may 2017
    Charged rs500 for giving one year statement.

    The charges are too high for a year statement and is not acceptable, not sure if every body else is facing the same issue since we dont have a online banking account.

    I am filing this complaint on behalf of my mother so dont have any necessary proofs to show you the same.

    The incident occured in sbi branch proddatur, gandhi road, kadapa 516361
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      S
      Shaik Ibrahim Shaiks
      from Bengaluru, Karnataka
      May 31, 2017
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      Address: 560043
      Website: SBI CREDIT CARD FRAUD

      Hi,

      Myself shaik ibrahim i received a call from sbi stating she was from sbi credit card named-pinky thriparty and also gave her employee id as - sbini287 and stated her personal contact number as [protected]. She told me that i have lots of points on my sbi credit card wherein it could be redeemable for cash of rs 13, 500 and asked my card number.

      And later i got to know that this was a fraud call. Please cancel this transaction and reverse my transaction

      My card number - 4687*9046
      Transaction amount & date - 7840 rs @ trendon-epaykerala on 30/05/2017 2 30pm
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        S
        sanchala devi
        from Mumbai, Maharashtra
        May 31, 2017
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        Address: 827013

        सर,
        मेरे पिताजी उपेंद्र मंडल का देहांत बीते 2 जनवरी 2017 को हो गया. वे सीआइएसएफ में सेंट्रल गर्वनमेंट इंप्लाय थे. उनके देहांत के बाद बैंक के निर्देशानुसार सारा डॉक्यूमेंट्स मैंंने बैंक में जमा कराया. मृतक उपेंद्र मंडल की पत्नी यानी मेरी मां संचला देवी के नाम से फैमिली पेशन की सारी प्रक्रिया पूरी करके सारा दस्तावेज बैंक में जमा कराया. लेकिन आज पांच माह हो गये, अभी तक न उनके फेमिली पैंशन से संबंधित कोई प्रक्रिया बैंक द्वारा पूरी नहीं की गयी.
        इस कारण मां काफी मानसिक रूप से परेशान है. पेंशन की राशि नहीं मिलने का कारण आर्थिक संकट झेल रहे हैं.
        --
        सर, विडंबना है कि एसबीआइ जैसे प्रतिष्ठित बैंक में इतना देरी से काम होता है. पिछले चार माह का पेंशन अभी पिताजी के नाम से ही आ रहा है.
        -सेविंग बैंक खाता जो ज्वाइंट है, उस पर होल्ड लगाकर रख दिया गया है. पैसे की निकासी नहीं हो पा रही है.
        --
        सर आपसेेेे आग्रह है कि अविलंब मेरी मां के फैमिली पेंशनं के आवेदनं पर कार्रवाई करके पेंशन दिलाने का कष्ट करें. अन्यथा अब छह माह होने को है. मैं एसबाआइ मुख्यालय को कंप्लेन करने को बाध्य होउंगा.
        -----
        Details are here
        [protected]-------
        Name of the Deceased pensioner- UPENDRA MANDAL
        S/B Account no-[protected]
        PPO no[protected]
        SBI AGRI MARKET YARD
        KANDRA BRANCH
        BOKARO
        Branch code-SBIN00 6450
        CIF no-[protected]

        Name of Family pensioner as par PPO- Smt SANCHALA DEVI
        [protected][protected][protected]
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Dear sir/medam

        My SBI AC no:-[protected]

        SMS Service Active Karo my mobile number :-[protected] par Activities Karo dear sir/medam
        Sir / Madam
        Please Call i need solution same problem
        [protected]
        [protected]
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          K
          kanishkauthansingh
          from Jodhpur, Rajasthan
          May 31, 2017
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          Address: 750003
          Website: www.sbi.com

          After requesting to just change the contact no for my sbi account, the banker from the concerned branch not responding my word and they are saying that come after 8 days. Is this the proper response to the customer?? The way they are behaving is we all depend on them. Its the bank customer relationship, which should be in proper manner. I want to block my account and to get help from other bank.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Not cash counter open distt. Bundi ( rajasthan) sbi dhanmamdi and i say resion cashier than bank brnach manager come bank than sarver open compuetr
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            A
            ABDUL KHADAR N V
            from Mannarakkat, Kerala
            May 31, 2017
            Resolved
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            Resolved

            Holder of sbi ac no. [protected]. On 12/05/17 used federal bank atm at changaramkulam. Inserted my atm card and entered atm pin. Technical problems arises and screen become blurred. So discontinued process. Sms received through phone that rs.10000/ withdrawn​ at 09.31 hours. Informed sbi edapal and federal bank changaramkulam on same day registered complaint through tollfree number of sbi.[protected] and waited as per the instructions sms received yesterday from bz sbipsg that... Atm bank has confirmed​ this transaction as successful... Complaint filed before sho changaramkulam on 12/05/17 sho verified the cctv footage and found that i does not withdrawn​ the amount. So it is clear that some crimina hil misappropriation had occurred. Somebody had committed a malpractice in atm thereby i had lost rs.10000/ sbi should return the amount and protect my right as a customer.. It is the sole responsibility of sbi to inform the police and to take necessary steps to register a fir to recover my lost amount and to book the culprit
            May 31, 2017
            Complaint marked as Resolved 
            All details are described in complaint
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            We send money to a account of Lalita Mishra but money transfer to a wrong account named [protected]@upi.
            Return our money as soon as possible.

            Loss of money from account due to ATM malfunction - Comment #2745900 - Image #0
            Loss of money from account due to ATM malfunction - Comment #2745900 - Image #1
            My mobile Number is not registered with my account. I unable to know my balance details through my mobile phone. So please go through it fix it please
            16/5/17 ko internet banking or dwara imps 500 rupees dusara account may bejdiya tha mera account debit hogaya unka account pouchaa nahi hai
            Id no 589873, Patanjali arogya kenrda, lothkutha, sanctioned and as on date not installed and from current account no [protected] for rs. 253/- machine monthly charging is deducting.

            This is very bad, how any bank can deduct without swiping cards daily and it is not installed in my shop.
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              O
              oprasad
              from Hyderabad, Telangana
              May 31, 2017
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              Address: Patna, Bihar, 800001
              Website: State Bank of India

              I had a s/b a/c from 1975 in state bank of india, boring road branch, patna. Due irresponsible and non-responsive attitude of the branch i closed it on 30/05/2017. They have deducted rs 575 as closure charges. As far as i have browsed the rules for such charges it has been mentioned only for those customers who had demanded closure after maintaining only up 12 months. No mention of charges has been made in these rules. How have they deducted rs575 from my s/b a/c particularly when i asked for a local branch of sbi, rajendra nagar, patna? This amount of rs575 must be reimbursed to my rajendra nagar branch of sbi. On demand from proper authority i can part with other information regarding my s/b a/c nos. Of boring road branch and rajendra nagar branch of patna.
              Dr. Onkareshwar prasad
              I 403, laburnum park, magarpatta city,
              Pune 411013
              Mob:[protected], email id: [protected]@hotmail.com
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Sir
              From last 2 days I m standing in line regarding my vizag Mt chalan(SBI sultanpur new delhi). They have fixed 2 hr for chalan acceptance only.
              And after that they won't allow me.
              I want to know is it special order given by head office.if not then please sut-down this branch.
              Your costumer
              Ashish

              S/b a/c closure charges of rs 575 from my a/c. - Comment #2745886 - Image #0
              One time password problom. whenever we authorize the payment always come same number or otp. it is very difficult to make payment through online.
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                K
                karankchavda2
                from Ahmedabad, Gujarat
                May 31, 2017
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                Address: Gandhinagar, Gujarat, 382421
                Website: SBI.CO.IN

                Dear sir,
                my account no is [protected], today i received a call from sbi adalaj gandhinagar gujarat branch, she told me that only one locker is available and if you want, you have to deposite rs.50000/- in bank then only you will get the locker other wise not. I said i donot have that much of money see said when ever you get money then call me, we will do arrangement for locker.

                I can not understand that when govt has started to take deposite of rs. 50000/- to open a locker this my complaint
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                May 25, 2017
                navkar12yadav's response
                No cash in ATM Machine in SBI Bank
                No Cash Balance in ATM Machine in SBI in Few days
                Place Balotra and near above
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                  S
                  sujata vidolkar
                  from Pune, Maharashtra
                  May 31, 2017
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                  Address: Mumbai City, Maharashtra, MH
                  Website: personal banking

                  Hi,

                  I did not get any otp at my mobile number. My mobile no. Is updated at bank.
                  Last 1 week i can not do any type of transaction. I also send 2-3 times sms to unhappay services.
                  Last month i do fund transfer but otp is not recived at my mbile no.

                  It's very very argent.

                  I did not get any otp at my mobile number. My mobile no. Is updated at bank.
                  Last 1 week i can not do any type of transaction. I also send 2-3 times sms to unhappay services.
                  Last month i do fund transfer but otp is not recived at my mbile no.

                  It's very very argent.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    R
                    Rahul shrma 2221
                    from Agartala, Tripura
                    May 31, 2017
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                    Address: 721124
                    Website: sbi

                    Today i use my card whitdrowing of inr 10000 when we inter passward it saying please whait but amount not recived i recvied massage on my register number amout is debited please help me please please help me to refund my money recived mass debit of xxxx3412 inr 10000 avaible blance 45912.24 my contact number please call me on this number [protected]
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      Address: Pune, Maharashtra, 411017

                      Kashinath pawar — unauthorized deduction of rs 99/- from sbi in favour bajaj auto


                      To,
                      Branch manager,
                      State bank of india
                      Pimpri town branch
                      Pimpri, pune

                      D/sir

                      It has come to my notice that rs. 99 has been deducted from my account on[protected] with description as “ to transfer p[protected]tr for ddr bajaj-auto”

                      To the best of my knowledge...
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                      A
                      Abdulhaider Mohamedmohideen
                      from Visnagar, Gujarat
                      May 30, 2017
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                      Address: 600053

                      Dear sir/madam

                      My name is abul haider my sbm a/c no.[protected] in the name of
                      M and m traders.

                      I have deposited around 44000 thousand to 50000 thousand (I do no the exert amount) in sbi cdm machine in ambattur ot branch on 20.05.2017 at 11.15pm unfortunately money has been stucked in the machine it says hardware error and receipt no generated no paper roll in the machine.

                      I was given a written compliant in ambattur ot branch and sbm bank in k. K. Road branch on 22.05.2017.

                      In ambattur ot branch cheif associate cash said it is himalaya issue its take around
                      14 working days to clear this issue and he says why you open a account in kk road branch i sbm if you open in our branch we will resolve the problem soon and he says its sbm bank its not our bank so it will take time to clear this issue.

                      After few days i went to the branch ask him about my compliant status he said again same dialogue and he treated like no words to say.

                      Tell me what i want to do now i waited more then 7 days they are holding my money its a buisness account.

                      When i ask they are not giving any response this is way to treat a customer u said all state bank as merged but in sbi amabttur ot branch they are looking like that.

                      Kindly do the need full as soon as you can.

                      Thanks & regards
                      M. Abul haider
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        U
                        ursrahul99
                        from Nawanshahr, Punjab
                        May 30, 2017
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                        Address: Mohali, Punjab, 140301

                        Dear sir,

                        I had applied for a sbi gold credit card. A lady executive called me up and promised me that definitely you will get the credit card to ur residence.

                        I got one message from sbi stating your application is under process. Then next day under online status of sbi credit card they mentioned

                        "we regret to inform you that your sbi card application could not be processed since it does not meet our policy. We thank you for your time."

                        I have given all the documents. Please tell me what are the reasons for rejectting my application. And how to applyagain.
                        App no:[protected]
                        D. O. B: 01.09.1984
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          M
                          mrinmoypal
                          from Kolkata, West Bengal
                          May 30, 2017
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                          Address: West Tripura, Tripura, 799001

                          Dear sir,
                          I had open an eNPS account recently. My pran is[protected]. As per central recordkeeping agency, my kyc pending with you bank, due to which my pran is frozen. As per cra your office should confirmed my kyc, after that they may unfreeze my account and I can able to deposited further amount to my nps account.I have informed the NSDL regarding this issue & also Complained to the State Bank of India Regarding this matter.Name of The bank & Branch is
                          State Bank of India, Agartala Branch, Agartala, West Tripura, Tripura 799001
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            P
                            Pradeep Nitharwal
                            from Bengaluru, Karnataka
                            May 30, 2017
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                            Sir,
                            My name is pradeep nitharwal. My two e-tickets cancelled but i could not get refund money of these tickets in my account. According to railway, refund money sent to the respective bank. Pnr no these tickets are under down.
                            (1) [protected]
                            (2) [protected]
                            My account detail are below.
                            Account holder name - pradeep nitharwal
                            Account number - [protected]
                            Ifsc code - sbin0005167
                            Branch name - sbi deedwana
                            Branch code - 5167
                            I hopes that you pay attention towards my problem and solve it as soon as possible.
                            Thankyou
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Jun 05, 2017
                            Updated by Pradeep Nitharwal
                            Sir,
                            Refund money of first ticket (PNR No- [protected]) was deposited in my account.
                            But refund money of second ticket(PNR No-[protected]) was not deposited yet.
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                              A
                              Arpith Jain
                              from Jaipur, Rajasthan
                              May 30, 2017
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                              Address: Jaipur, Rajasthan, 302006

                              Hello, we have an a/c in state bank of india, ashok marg c-scheme, jaipur.

                              The assistant manager don't work properly and don't give reply to our queries.

                              He don't know about his role. When we ask him about bank details for inward remittance in us$ for export orders, he said i don't have. I will take and forward, but he didn't.

                              He is so irresponsible person. He said bad word about our clients too.

                              We request you to take immediate action to avoid any harassment to other a/c holders.

                              We expect your action on this case and looking forward for your co-operation.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              May 25, 2017
                              Birjooprajapati's response
                              I have saving a/c no [protected] in SBI fazilnagar branch. An my previous SMS alert mobile no [protected] have been lost . please convert my new SMS alert phone no [protected] thanks
                              Sir
                              I have my account in sbi lal chowk anantnag...my phone number registered is [protected] ..I lost my sim and now I want to change my number to [protected].please sir it's my request..I m a student in chandigarh..I need to run my sbi app and it needs otp of registered number..
                              Thank you
                              By mistake, I filled wrong address in the application.could you suggest a way to rectify it?
                              Kindly register me for SMS alert for my SBI a/c no [protected] my new mob no [protected]
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                                A
                                Amritakool
                                from Nagram, Uttar Pradesh
                                May 30, 2017
                                Resolved
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                                Resolved

                                Address: Varanasi, Uttar Pradesh, 221001

                                Respected Sir/Madam,

                                Subject: Leakage of my personal/account details to third party and fraudulent activity

                                I am Amrita Gupta, an account holder in your Bhelupura Branch, Varanasi and my Account No. is [protected]. I am having saving bank account along with several FDRs with your SBI Bank, Bhelupura Branch (Branch Code: 01773). On 29.05.2017 at 5:15 p.m. I got call from [protected] (Copy of screen shot duly attached) on my registered mobile number i.e., [protected]. He told me on call that he was from SBI ATM Call Centre and due to new amendment in RBI Policy he wants to confirm my ADHAR Number and while on call he was telling me my balance in my account by which he was trying to make me assure that he was from SBI Authorized Centre. He was sending me several messages by [protected] on my registered mobile number in which it was written that “ATM service Centre Head Branch of Mumbai Belapr MG Road No. 993 float 69 ATM Card toady block late fine charge Debit Rs. 2572. B.P.C. Code 301197. Call Now [protected]. Amit Kumar Sharma. Thank You.” (Copy of screen shot duly attached) and then he said that due to my KYC non-updation my ATM card and account got blocked and for unblocking the card I need to confirm my ADHAR number, which I confirmed. And then I received an OTP on my registered mobile number for ‘Online Purchase’ of Rs. 19991.00 at AIRTELMONEY. The caller was asking me to give OTP and I denied. After that he was calling me several times. After that I made a call on your TOLL Free number [protected] through I blocked my Debit Card and registered a complaint for the fraudulent activity happening with me from that number.

                                Now after all this things happened yesterday, again on 30.05.2017 at 9:52 A.M. that two messages came on my mobile number that “Dear customer, your txn at ATM SAANF00610 declined as your card is inactive/blocked. Please contact your brach for further details” (Copy of screen shot duly attached). I guess someone is still chasing my account and want to do the fraudulent activity. As I have heavy amount in your SBI Branch I want to just know that how the third person able to:

                                1. How the person able to know that I am customer of SBI Bhelupur Branch with my full name
                                2. How the person able to know my registered mobile number with your Bank
                                3. How that person knows the balance of my account balance.
                                4. How he could able to generate OTP for online purchase
                                5. How it could be possible that I got test “our txn at ATM SAANF00610 declined as your card is inactive/blocked” as I have blocked my card and the Debit Card was with me.

                                Under these circumstances I was bit scared and felt unsafe and I don’t know how much my money is safe in your Bank/Branch as it may be possible that the third person may knows/leak the details of your customers in your Bank/Branch. Please help me by getting all security checks at your Bank/Branch or it may be possible that I will shift my account to other Bank due to lack of security/privacy and high risk of fraudulent. Please urgently look into the matter. I will be appreciating your prompt action toward my grievances.

                                Thanks & Regards,

                                Amrita Gupta
                                [protected], [protected]
                                May 31, 2017
                                Complaint marked as Resolved 
                                Saala is website Pe Sab fraud hai
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Dear sir i am pooja my account number is [protected] in your state bank of hyderabad bawana branch ple help me otherwise i do file a case in consumer court. why 1789 rs debit in my account 25/05.2017 without my permission please return my money
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                                  J
                                  JSanjiv
                                  from Gurgaon, Haryana
                                  May 30, 2017
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                                  Website: GOOGLE *Octro Inc and GOOGLE *SERVICES

                                  On 30-may-2017 morning between 9.13am to 9.25am when i was driving to office numerous sms started to flood my mobile for giving details of numerous small and big transactions being carried out on my credit card by some "google *octro inc" and "google *services". I immediately got a call from sbi credit card deptt. [protected] asking me about suspicious transactions being done using my card details (Total 31, 000/- rupees approx.) and they blocked the card on my confirmation and advised me to lodge a formal complaint with customer care. The customer care said i would be required to pay full amount and they will conduct an enquiry which will take somewhere between 45 to 120 days and upon their investigation the matter would decided. I searched the net and found that numerous card frauds and crimes have been done using this name/client previously but still no action has been taken to automatic block transaction from such accounts. Such illegal transactions need not be processed at all. Why make innocent and good/loyal customers pay/suffer for no fault of their's. The banks should not insist on payment of such disputed amount till investigations are over. For your information and necessary action please. Sanjiv.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    karankkk555
                                    from Lucknow, Uttar Pradesh
                                    May 30, 2017
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                                    Address: Jaipur, Rajasthan, 302033

                                    I withdrawal 9000 rs.in atm of punjab national bank, but atm didn't give money back and through my bank account the rs. Is cut down of rs. 9000. Firstly i go to atm of sbi but sbi atm have not any cash. So i go to near punjab national bank atm and through atm i withdrawing 9000 rs. On the date of 29/5/2017 but it does not give money and it cut down my money through my bank account. Then i go to branch where my bank account is located where i complainthe bank employee then she say that your money atomatically come in your bank account within 24 hours but my money didn't come back within 24 hours. I did not receive my money yet. So please solve my problem...
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Dear sir I am posted FM Kapurthala to Udhampur j&k.so pls change my rasistered mob no [protected] to [protected] .Sir I don't use card FM 1yr.so pls change registered mobile number FM [protected] is close due to not use other state tale number in jammu area so pls change my number [protected]

                                    I did not receive money in atm - Comment #2744792 - Image #0
                                    I did not receive money in atm - Comment #2744792 - Image #1
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                                      trump
                                      from Varanasi, Uttar Pradesh
                                      May 30, 2017
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                                      Address: 233001
                                      Website: cms.onlinesbi.com/CMS/#

                                      Sir,
                                      I nagwendra singh yadav, sbi main branch customer my a/c no [protected], i try to withdraw 10000/- dated 11/05/2017 at 5 pm. My debit card amount debilitated but cash not dispense. I file complain on sbi cus. Care, who give me complain no[protected]. But no action taken.
                                      Please do needful.
                                      Your"s
                                      Nagendra singh yadav
                                      Mobile no. [protected]
                                      Email. [protected]@gmail.com
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      May 30, 2017
                                      Updated by trump
                                      Sir,
                                      after posting my complaint fake call to eat my money by these no. occurs, they are hackers i search their no and location by google. hackers no who said they are unemployed and their duty to erase or eat bank account money are from BIHAR AND WEST UP ..1> [protected], 2> [protected], 3 > [protected], 4>[protected], 5> [protected], 6> [protected], 7> [protected], 8> [protected] ...SO ON. starting at 04:26 am, dated 30/05/2017 .
                                      what is this. consumer forum operated by bank hackers or this is a easy platform.
                                      think it .
                                      Nagendra
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