State Bank of India [SBI] Complaints & Reviews

I took an education loan from SBI when I was in college. Now, I have been paying monthly installments to repay the amount. Even sometimes I paid more than what was required to pay. Even than they deducted from my father's SBI account and used it to repay my loan. He is really in need of that money. Who gave them right to deduct amount from someone's account without even contacting the account holder? Is this what your policy of consumer wellbeing? SBI is in public sector for god's sakes. I can not even believe they are behaving like private banks. Even private banks have the courtesy to inform the account holder what is happening in their accounts. I hate these SBI hypocrites. Please someone look into this issue.

Dear sir

My name is bhavin amrutlal bhagat, i have an savings account in sbi bearing a/c no. [protected]. I have to my idea mobile bill payment for paying to mvisa merchant option on my mobile net-banking app, actual payment of rs.847/- but my a/c debited 4 time excess payment of rs.3388 i have attached my bank statement for your reference, and please try to sort this problem out asap. I request you to look into the matter seriously. If you have any doubt about my complain, and take necessary action to credit the amount to my savings a/c no.[protected]. As under reference no details.

1. Mvisa payment ref no.704712a00018 – 847/-
2. Mvisa payment ref no.704712a00019 – 847/-
3. Mvisa payment ref no.704712a00020 – 847/-
4. Mvisa payment ref no.704712a00021 – 847/-
5. Mvisa payment ref no.704712a00022 – 847/-

Thanks and regards:

Bhavin amrutlal bhagat
Mobile no.: [protected]
Complaint no:. [protected]
Sbi a/c type : sb
Branch : pardi
Pin : 396125

It seems that SBI is aiming at closing down its business .In this era of consumer oriented businesses it is exploiting consumers for no reason.Although it is a public sector bank but is acting as if it is a private bank made for rich peoples. If this would be so no one will promote digitisation as going digital will be costlier than cash economy.
P.S. govt. Sectors are the real exploitors

State bank of india credit card fraud:

This is in reference with my state bank of india credit card no. 4726 4268 xxxx xxxx. Please refer the detailed history given below.

Detailed history:

On april 27, 2017, 11.30 a. M., i received a call from the no. +91 [protected] stating that the person was calling from sbi and further discussed on the procedure to redeem the reward points of my existing card. The person confirmed me my credit card no, dob details, my personal address, my official address, my designation, my last transaction amount as well.

Since all the details mentioned by the person were all perfectly right, i somehow was convinced with the call to be a genuine one. Further, the person stated to share the otp and cvv details (Which i mistakenly provided). And there, i receive messages for three transactions being done using my credit card for;

- transaction of rs. 5000/- made on sbi credit card at idea cell bill desk, mumbai;
- transaction of rs. 10, 000/- made on sbi credit card www olacabs com, gurgaon;
- transaction of rs. 10, 000/- made on sbi credit card www olacabs com, gurgaon;

I reached out to the sbi customer care immediately and got my credit card blocked. On asking what could be possibly done further, the customer executive asked me to lodge a complaint with the police, which i did the same day. Post i received the fir late evening, i visited the sbi home branch next morning and explained them the whole scenario. The feedback i got from the bank manager and executives stated that the bank won’t be of any help and i have to bear the expenses for the transaction which i never did. This is very disturbing as the amount involved is huge being rs. 25, 000/-.
Also, now sbi representatives instead of helping me out are asking to pay the amount that has been done on the card. I also requested sbi to hold this billing to avoid any penalty or additional charges, till the case is with police resolved but in vain.

Attached :

1) transaction statement.
2) fir copy


The point is customer’s data is being leaked out to some third party.

If sbi's data bank is secured, how can a third party know all the information of customer including the last transaction that was made on my card and what was the mode of the payment.

I wish to lodge an official complaint against this fraud transaction on my above credit card.

On doing further research on internet, i came across that this kind of fraud is very common and happens to ‘n’ number of customers on a daily basis. Today, it is me, tomorrow it could be anyone. This way, the pace of fraudulent cyber activity is increasing on a day to day basis.

The police asks us to wait for three months to get a further update on this. But seriously? Three months? Also, i was told that it is almost impossible to track the person who has done the fraud. Meanwhile, i will receive the credit card bill of this month which will bear the amount that was never utilized by me.
In such an instance, what will the customer actually do? Who should the customer ask help from? I completely understand that the initial mistake done was by me to share the details, but there definitely has to be a solution to this. Also, there has to be an initiative to stop all this kind of crime. This scam is being carried out by an individual or a large group or whatsoever, co-operation is definitely expected out of a customer, after all, i have been a genuine customer to sbi. The bank is not ready to help; the police gives a wait time. What is a full stop to this? Kindly help me out in this tough situation and assist me what further action i could take to come out of this without bearing the dues that i never made use of.

Dear sir/mam, i am ashwani sinha from lucknow, i have an saving acc in sbi transport nagar branch in lucknow. I was submited kyc form with adhar and pan card photocopy in the month of feb 2017 but today on 5/5/2017 when i check status of aadhar update to account it shows not linked yet. When i call on coustomer care he says tha provide aadhar and pan again to branch. I provide twice but no update provided. When i visit to branch they said they dont received any kyc. Please look into this matter my contact no [protected]

Sir/ madam

I have my saving and other deposit and od account with sbi malad branch (Earlier known as state bank of bikaner & jaipur, malad (West) branch opp. New era theater, s v road) my account no. Is [protected].

I requested several times to link my aadhaar card no.[protected] with the account but branch showed their inability to do so as software is not accepting the same. You are requested to please instruct the related person to link my aadhaar no with sb account

Please increase cash limits now we gate only 25 thousand rupees in 2 hours waiting. Not cash counter only one counter and ladies and gents have lot of time to que. We suffer a lot at district palace of devbhumi dwarka at jam-khambhaliya. I live in jam khambhaliya and sbi main branch have many difficulties to suffer a lot. All government salaries account and most of people account here.

My a/c is in sbbj near hotel vinod station road beawar.
A/c no is [protected]
Aadhar no is[protected]
Maine aadhar card ki copy counter no 2 par 27/04/2017 ko di thi.
28/04/2017 ko maine address change ke form ko bhar kar diya.
Fir 1/05/2017 ko mobile no add karne ki application di.
These three work are panding. Because counter no 2 person is lazy and rude.
I don't know his name
I m also pregnant.
Almost 8th months complete.
But aj ki date tak ye 3 work nhi hue.
My mobile number is
[protected]

Dear sir, my sister wants to open an a/c at branch code 01707. But every time when she go for submiting the application each time they said they are busy or having no staff. This was happening 6-7 times. And when they toh different branch other branch said due to address problem account will open only at 01707 branch. I thought it may be some problem with lower staff so, i have submit a online application for account opening and gave her a print out of submitting the so thag they can through tran no automatically fill the details but still they refused to open. Its very urgent for us toh opening the account. Please help us. My contacf no. Is [protected].

Respected
Sir,
I am satya prakash nishad sbi costomer past branch is open (2009). I want change to my account name same as aadhar card for link of aadhar. I went branch & share problem with manager. But manager behavior is very bad & language is very aggressive. No manner of talk to costomer.
I have evidence of audio recording agnaist manager
So please sir kindly resolve my problem & take action or i want close my account
Thanking you
Satya prakash nishad
Ac-[protected]
Mo-[protected]
Branch-tindwari (13043)

Respected
SBI Manager,
I am Bhawna Kashyap SBI candidate.I want change to my previous mob. no.-[protected], and new no.-[protected]. Please deactive the old no. and add my new mob. no. to my account. Please accept my request as soon as possible.
So Please Sir kindly Update my new no. and my account number is SBI a/c- [protected] Branch civil lines Roorkee-247667(Haridwar)

Thanking You
Bhawna Kashyap

Sir,
I ordered a product from amazon worth rs. 6939. Later i cancelled the order. They issue my refund money on april 28th. But so far it is reflected in my sbi account. I contact the customer service of sbi and contact home branch too. But they said that the refund money is not transferred to home branch yet. Sir my rs ref 69refund money is not get so far. Take an immediate action on this.
My transaction id : #[protected]
My reference no given by amazon : igabdrklw939

I received a check from DEUTSCHE BANK Bangalore, IFSE- DEUT0797BGL of Rs. 100, Dated[protected], CHECK No.- 472072.
I submited the Check on[protected] to the Home Branch (Branch Code- 6544) of Jamtara Bazar Branch. But they denied to withdraw it.
So I am unable to understand the reason why I was denied? And if Bank will deny for doing the Bank related work then where the customer will go? Shall I through the check as the Bank is not accepting it?

Sir, please look your SMS services all over this region as everyone facing same problem today I made online payment but I didnt received any SMS and other local bank has better sms service they not only make sms for each transaction but also details with dr cr balance
pl change the SMS provider I, e. Your contractor he his providing very bogus sms service
pl make survey and find solution for the important and essential service

I tried withdrawing Rs 20000.00 from Raipur ATM.
Cash counting noise was herd but no cash dispensed.
Amount was debited with SMS Alert.
Amount was not credited hence complaint was registered with customer complaint Complaint no.AT[protected].
After repeated enquiry it was told that complaint resolved details sent to your branch. No DEtails in branch.
Request to resolve the complaint.

Sir
Mere pitaji sbbj ki brance desuri me had pion ki post pr the jinka swargwas sevakal ke doran huaa mene Anukampa nukati ke liye aply kiya pr koi responce nahi mila Mene kahi bar compalen kiya pr koi responce nahi mila
Sir muje or mere parivar ko is job ki jarurat hai To plzz meri help kro
My contect [protected] plzz sir jaldi muje meri compalen ka reaply de...

Hi,

I'm using sbi credit card past 2 yrs. One day i got call from sbi (1yr back), they side you have selected upgrade from gold more to platinum, then i asked what is benefits (Sbi guy told me including balance transfer if you spend 2lack no annual fee). Now they are saying no including balance transfer and they put me on limit cross fee also. If i call to cc also they are helping

Changer mount : 2999+tax (15%)
Over limit mount : 500+tax (15%) total 5000 they charged

O please help me on this - card ending 1108

I am a housewife, having few fixed deposit in sbi. I opened those a/c in chandigarh 3 brd af stn branch having code-1495. After that i transfer all my a/c to sbi rupnarayanpur branch having code-2114. During opening i filled up all mandatory data including 15g. Again on 03apr2017 again i filled up 15g against those fd.
Still on the maturity date of one of those a/c on 03apr2017 i came to know that tds has been deducted from all fd a/c. On confirming from local branch they told that pan number was not included in fd account. Though it is written in the fd slip.
Now sbi telling me that i can get return after filling income tax return only. It is totally negligence of sbi bank. Which harrashed me a lot.
I want sbi should take initiative and return my money from income tax department.

Dear sir,

I, uma sankar chaganti having sb a/c no. [protected] with khairtabad branch.

This morning i have deposited an amount of rs. 15, 000/- at nallakunta.

State bank of india (Sbi) amberpet, hyderabad sbin[protected] 003605 amberpet shivam road hyderabad, andhra pradesh, pin - 500013
City: hyderabad
District: hyderabad
State: andhra pradesh

After deposited i have received sms and i am surprising and shocking to note that rs. 57.00 debited to my account and immediately inquired. For the first time i am facing problem... Kindly expedite and why it has happend?


I request you to kindly waiver off rs. 57/- and reverse to my sb a/c no. [protected] and oblige. Please note that when the branch atm deposit machine is working i wont go to deposit to that branch. Kindly expedite. Please do the needful. Kindly take action to branch if atm deposit is working i wont go to branch nor they will not deduct amount.

Sorry to say.. Kindly treat this matter as sympathically and reverse as a special case.

Uma sankar chaganti

Hello,

This complaint is about - home loan account transfer from sbi pune main branch to sbi pune local warje branch close to my residence.

I have transferred my housing loan from axis bank to sbi in mar 2013 - it's a joint home loan account between myself & my wife.
Sbi housing loan maxgain account no.[protected].

After home loan transfer approval i was given pune main branch as home branch which is located near collector office, near bund garden police station, ambedkar wellesly road, agarkar nagar, pune - 411001.

Now, i reside in warje area of pune which is about 17 kms away from this branch.

While allocating i was neither asked for my preference of home branch location nor discussed/told about the home branch selection option at local racpc office in pune and they assigned this branch on their own discretion without my consent.

I found it extremely difficult to go to the other corner of the pune city, when i have any work or need any document or need support from housing loan perspective & hence wanted to get this account transferred to closest sbi branch in warje area.

Me & my wife have back pain issue and we are not at all comfortable going to a branch 17 kms away from house when there is a sbi branch in warje area in close vicinity of my house.

On 25th jan 2014 - i submitted in writing a letter to sbi main branch manager mr. Vishal saroj (As-3496) requesting to transfer my home loan account from pune main branch to sbi warje branch (Branch code 16847) which is closest to my residence. Letter is attached herewith for reference. Till today there is no action taken on this.

Warje sbi branch address details -
Sbi, spandan shop no. 4 & 5 opp mai mangeshkar hospital mumbai bangalore highway popular nagar warje pune 411058.

I am very much disappointed with sbi attitude on customer request response - i found it extremely unprofessional.

I would request to help me transfer my sbi home loan account to warje branch.

Thanks & regards,
Mandar m. Dabhadkar
Mobile +[protected]