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State Bank of India [SBI] Complaints & Reviews

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T
tejas janaskar
from Mumbai, Maharashtra
May 4, 2017
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Address: Mumbai City, Maharashtra

I am sbi credit card holder card no [protected]. I am forget my possword. Plz send me my new password. And plz change my mobile no in [protected]. For net banking. And all information on the sms. I kindly request to you for my thats my complaint. I hope you look my complaints as well as possible. My address is anjinkya niwas chawl room no 04. Sant gora kumbhar marg near vitha mandir devipada borivali east mumbai 400066. Thank you
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    V
    veena telang
    from Mumbai, Maharashtra
    May 4, 2017
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    Address: Bhopal, Madhya Pradesh, 462016

    I have been worst experience with SBI Online. It behaves strange and sometimes show the messages which is of no use. While doing any activities it showing message that Mobile number is not registered whereas I am getting SMS and alerts of every transactions but all of the sudden that started and unable to do anything. Most frustrating part is for each and every issue customer care ask to visit Home Branch where all the useless person sits. Not sure why customer care is needed only to tell Visit Home Branch. In this Global World its frustrating to go every time to home branch and worst thing even if you are out of City. I have visited Home Branch multiple times without much bigger reason which should be solved by customer care otherwise there is no use of Customer care service. They should either close the customer care or there online service should be better to serve customer but unfortunately none of the case true. Visting home branch also doesn't work.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      R
      Rejinv28
      from Tumkur, Karnataka
      May 3, 2017
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      Address: Kannur, Kerala, 670007

      Modi ji

      Hatsoff to the demonetization process that happened a while back and became a huge suceess in the recent times. The process made way for the use of online payments more in our day to day life. Now the situation is that the banks are charging us, the account holders for each and every transations we do online. The thing happened to me was I had deposited a sum of liquid money to my moms SB account and when I needed cash I added some amount to my Paytm wllet using the SBI atm CARD. I added cash to my wallet a couple of times depending on my needs and the bank had charged for every transations I did and charged my mom for depositing the cash. When you have started a new frontieer of cashless India, These banks are taking advantage of the situation by looting the customers. This incident happened only with SBI rather than other banks.and the worst part is this bank is a public sector bank and still paying the anual fees, Debit card anual fess etc till date without any hasitation

      I humbly request you to make a change to this torchure of banks and provide a helping hand to us the fellow citizen of the naition

      Jai Hind
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        K
        kkkl
        from Indore, Madhya Pradesh
        May 3, 2017
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        Address: Jabalpur, Madhya Pradesh, 482002

        On 27.04.2017 .Time 15:18 pm at the SBI - Gorakhpur Branch Jabalpur
        On that day my money transaction of RS. 50, 000/- has been failed due failure of server than I immediately contact to the Branch Manager and other concerning officials of the band with the copy of the ATM slip. I also filled a complaint form but nothing has been done till than.
        +1 photos
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          J
          jai krishan Raina
          from Leh, Jammu and Kashmir
          May 3, 2017
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          Address: Jammu, Jammu and Kashmir, 1800007

          I was instructed in DEC 16/ Jan 17 to get register Aadhar card Pan card Multi purpose form for Registration of mobile number, I have Submitted all necessary documents, Aadhar card Pan card Multi purpose form for Registration of mobile number, BUT
          no SMS for credit entries is provided & further using *99# it shows mobile number is not registered pl. explain who debit entry is intimated
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            B
            B. Suneel
            from Chandigarh, Chandigarh
            May 3, 2017
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            Address: 600041

            Hi,
            My self suneel and i took a ppf account in sbi 19th jan-17 and deposited 10000/-. After financial year end (31-mar-17) they credited the 133 rupees as interest. Then i gave the return complaint on sbi home branch (Omr road, chennai) and they simple replayed 8% of interest for 10, 000 is 133 rupees only.
            How they calculated i didn't understand. Can any one help on this issue.

            Please find the attachment.

            Br,
            Suneel
            +1 photos
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              M
              maranyp
              from Chennai, Tamil Nadu
              May 3, 2017
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              Address: 609001

              Hello sir, Myself is manimaran i have SBI Saving account (my account no: [protected]) in mayiladuthurai branch its my home town now iam working in chennai. i have applied many times in net baking but i got the message was your user name is invalid. And iam go to 3 to 4 times in mayiladuthurai SBI branch. but i dont get proper responce, and further i dont get leave in my working organistation. So could you please help me through in my mobile number or mail address.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Dear maranyp,

              There will be a easy way to create the Net banking user id & Password without visiting Home branch or any other branch in SBI. For that you need to have the following details. SBI SB account Number, Branch code, CIF Number which is connected with your Bank account, Visa debit card and cvv of the card. The steps are just go to Google.com and type the Onlinesbi and select the link on it. And click the "New user registration" Which is located under personal banking login in that page. After that another window will open and ask the some of the details regarding your account. I[censored] filed all details means just click submit. Next step its ask the card details. after that its ask service charges for creating net banking. It would be Rs.1. After paying service charge it will crate the temporary username and password after log in to net banking by using temporary login you may change it what u want. Just follow this and enjoy

              ANGURAJ
              maranyp's [Complaint's author] reply, May 3, 2017
              Dear ANGURAJ

              I have enter New User Registration form after filled and completed i got the message was (the You are already registered for internet banking facility. To get username and duplicate password, please contact your home branch. )I have retrive my username but i forget my password then after i will try to retrive my password i got the meaasge was( you have contact your home brance to get duplicate username and password) and also i got the net banking kit through my home branch its also not working. no one can help from my home branch. what can i do please help me.
              Sir mera mobile no. [protected]
              A/C [protected]
              SBI Palghar branch is not working efficiently and they take more time like 2-3 hours for deposit and passbook print... they run only 3 counters for services ...

              Net Banking problem - Comment #2720235 - Image #0
              Sir my ac/no is [protected] cif is [protected]. Sir i apply for net banking 3 months more before but still now i can not recived password.please do some thing
              Always No cash board on ATM's of belgaum city .this problem is since 1 month . And if we withdraw money from other banks ATM. SBI is charging 23/- Rs exrta per transaction . Please provide cash at SBI ATM's and proper service to customers .please do the needful at the earliest.
              Dear ANGURAJ

              I have enter New User Registration form after filled and completed i got the message was (the You are already registered for internet banking facility. To get username and duplicate password, please contact your home branch. )I have retrive my username but i forget my password then after i will try to retrive my password i got the meaasge was( you have contact your home brance to get duplicate username and password) and also i got the net banking kit through my home branch its also not working. no one can help from my home branch. what can i do please help me.
              angucool's reply, May 4, 2017
              Dear maranyp,

              I will check and revert back to you soon with solution

              Anguraj
              maranyp's [Complaint's author] reply, May 4, 2017
              Thank you any update?
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                R
                Raj Kamal patowary
                from Hojai, Assam
                May 3, 2017
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                Address: 781021
                Website: Raj [email protected]

                Sir. I withdrawed on 12th april/2017an amount of rupees 20, 000/- from sbi atm near guwahati commerce college. But the atm delivered me rs.9500/-insted of 20, 000/-. I immediately informed the matter to sbi, new guwahati branch. Sbi adviced me to lodge a complain on line and written complain to the branch. Accordingly i did so but till date i did not return the money to my account. So i fervently request your honour kindly look into the matter and to receive the due money at an early date. Thanks.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Apr 27, 2017
                shaukatali12's response
                Please do as soon as possible
                Hello...I was withdrawing money at an atm and suddenly electricity gone and atm machine switched off.I have not received any amount from atm but the amount of 10000 got debited from my account.
                Dear sir,
                Good afternoon,

                Sir my docket no - EB[protected]IN . is not deliver on my address, and not try to trace my address . so plz give me proper status to my docket number .

                please help me out sir

                thank's
                Santhosh Mandal
                My check book is empty. So I need my check book as soon as possible
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                  S
                  Shimi Sharma
                  from Barpeta, Assam
                  May 3, 2017
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                  Address: Kamrup Metropolitan, Assam, 781022

                  Just now I got a call from unknown no. i.e [protected], he is asking me about my ATM by telling me that my ATM has been block, so to reopen my ATM I have to provide 16 digit no. of my ATM card.
                  I knew its a fraud call.
                  When I told him, I ll complain to police, that moment he started abusing me.
                  I request to the authority to take necessary action.

                  Thank you
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Apr 28, 2017
                  Harispatel's response
                  Resend account number
                  Apr 28, 2017
                  Harispatel's response
                  Resend account number
                  Forgot account number
                  Please resend on my mobile number
                  Experiencing this issue since last 2 months--receiving OTP very late--causing a lot of inconvenience.
                  Dear sir, Please activate SMS alert of my Acc no.[protected] and my card no[protected] SBI branch Maddur. Mandya dis. Karnataka. Regards. (Manjunath H K phone no. [protected])
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                    J
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                    Address: Nagpur, Maharashtra, 441113

                    The behaviour of staff in the sbi bank is very rude. There is no one available at enquiry counter. And in case of any information, if we ask someone else apart form the enquiry counter, they will behave rudely with the customer.

                    This type of behaviour is unethical and unprofessional. I request you to please take some actions on the staff behaviour.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Hello...I was withdrawing amount at an atm and at time of money coming out electricity has lost.But money has not been received by me and money got debited from my account.This is my problem and do the needful.
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                      A
                      abhishekjoshi1234
                      from Pune, Maharashtra
                      May 3, 2017
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                      Address: Pune, Maharashtra, 411021

                      Hello,

                      One sbi marketing executive approached me in big bazar and told me about FBB sbi credit card. I asked him about credit card charges, renewal fee etc and he clearly said that there are no such charges for first year.

                      I signed the document and then SBI agent collected documents via whatsapp, which I feel is not a legitimate process and I confirmed about renewal fee again but Again got same response.

                      Now, when I got the card, SBI has imposed annual fee and on top of it they are levying interest on it too. I havent even used this card, nor even I got any confirmation call, e-statement but just a plain sms specifying due amount of 1037.

                      1. Marketing guy played gimmick
                      2. Documents were collected on whatsapp
                      3. No proper delivery of information.
                      4. Bills before activation of card.
                      5. Interest on annual/joining fee.

                      How good is SBI in playing such large scale marketing gimmick?
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      My account puts on a rs 10000 hold without my knowledge and my available balance is 0 now on in my account. I have not any due loan, credit card loan or any such of this problem. Then why my account is freeze and not on regular status.
                      The note of 2000 rs is damaged and bank employees are not attending properly
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                        U
                        Upadhyay Vinay
                        from Noida, Uttar Pradesh
                        May 3, 2017
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                        Address: Ahmedabad, Gujarat, 380007

                        My mother had been saving account with SBI Bank, Narayan Nagar, Ahmedabad, Gujarat Branch since last 12 years.

                        After her death I have requested to close her account on 17/4/2017. I was promised that my request will be done by tomorrow. When I went to bank to collect the cheque, the bank deducted Rs. 575/- as account closure charge. I was informed by bank official that above charge is levied according to circular issued by bank. I requested to provide circular but they unable to provide same till date.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          J
                          Jay Bliss
                          from Gurgaon, Haryana
                          May 3, 2017
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                          Address: New Delhi, Delhi, 110003

                          I have a balance of 3700 something.. But now i have a balance of zero and shown lein amount of 12000.. I talk to customer service refer to speak to bank.. When i speak to branch manager they don't give me difinite answer said it might be because of suspicious transection which i withdrawn 6000 before the lein applied but i swap it for 2 times only from atm cook the first atm there is no money said wait for a day but nothing happen he also sd to talk to customer service i got confused. I don't have any debt with them but yes i just recently start using credit card but my first due date is yet to come.. It can be possible is because of credit card please help to remove lein amount
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            Krishandhull
                            from Mumbai, Maharashtra
                            May 2, 2017
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                            Address: Hisar, Haryana, 125001

                            Sir.
                            Today i went to state bank of patiyala mile gate hisar branch now is state bank of india. I want open saving account of my daughter bank employees said that we are not able open the account. This answer is shocking for me. But. My child school want the account for next two days. So i request you pls open my daughter account in bank
                            One mail also send pmo office.

                            Thanks & regards
                            Krishan dhull
                            Mob= [protected]
                            Hissar
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              C
                              chenion odii
                              from Hojai, Assam
                              May 2, 2017
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                              Address: 797111
                              Website: India consumer complaints

                              To,
                              The
                              Head of sbi.
                              General manager.
                              Sub :on account of refusing to register my mobile number.
                              I want to register a complaint against state bank of india nagaland, wokha branch.
                              I had applied for change of registered mobile no. To my home branch. But after a lapse of one month or so, i could not get it done.
                              I had applied on january, 2017 and no response, had applied on february 2017 no response, had applied on march 2017 but no response. I am sick of it. This is too much beyond the barrier. They should have to treat every customer well as per to the law and order and its has been 4 months my number has not been registered.
                              So sir, i kindly petition you to teach a lesson to the bank employees and solve this matter without any deferment.
                              I notice that they are not working sincerely, and not treating a customer well.
                              Thanking you.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              May 02, 2017
                              Updated by chenion odii
                              To,
                              The
                              Head of SBI.
                              General manager.
                              Sub :On account of refusing to register my mobile number.
                              I want to register a complaint against State Bank of India Nagaland, Wokha Branch.
                              I had applied for change of registered mobile no. to my home branch. But after a lapse of one month or so, i could not get it done.
                              I had applied on January, 2017 and no response, had applied on February 2017 no response, had applied on March 2017 but no response. I am sick of it. This is too much beyond the barrier. They should have to treat every customer well as per to the law and order and its has been 4 months my number has not been registered.
                              So Sir, I kindly petition you to teach a lesson to the bank employees and solve this matter without any deferment.
                              I notice that they are not working sincerely, and not treating a customer well.
                              Thanking you.
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                                A
                                Ashwani Kumar Kushwaha
                                from Delhi, Delhi
                                May 2, 2017
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                                Dear Sir/Madam

                                I am the user of mobile number [protected] since 2012.

                                From past 2 to 3 years, I am getting transaction SMS from SBI's customer with A/c number xxxx5510.

                                I am not responsible for any act or fraud done as I do not know this account.

                                Please look into my complaint and help to resolve as early as possible.

                                The SMS that I receive is like-
                                "Rs 8000 withdrawn at SBI ATM S10A[protected] ONGC COLONY SIBSAGAR, SIBSAGAR from A/c xxxx5510 on 080417. Txn#5223. Avl bal Rs 2436.11."

                                Regards
                                Ashwani Kumar
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  S
                                  sanket2008
                                  May 2, 2017
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                                  Not providing provisional certificate

                                  Address: Gandhinagar, Gujarat, 382010

                                  I want provisional certificate for 2017-18 to present in my company for investment declaration. The certificate available online (www.onlinesbi.com) is old one (For 2016-17). We visited the branch to get the certificate and was told that you will get it in november. So does it mean i have to wait till november just to get the provisional certificate? Why? So i cannot show my investment (Principal amount and interest) till november and let...
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                                  from Lucknow, Uttar Pradesh
                                  May 2, 2017
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                                  Address: 600036
                                  Website: www.jeeadv.ac.in

                                  Dear sir, when i was applying for my brother's iit jee advanced 2017 form. And after completing all steps i was making payment through sbi visa debit card. I filled all details related to card and waiting for otp but otp was not received and iit jee portal automtically aborted. I again did same process but it could not possible but at last i used net banking of sbi of another sbi account and completed my form and site result was also showing your transaction successfully completed. But after all this processing 2427 rs. Amount deducted two times from my sbi visa debit card on which (Name is tarun agarwal. Card no. Is [protected], expiry date is july 2021) while i had completed my form using another sbi net banking account. Please refund my money which is 4854 in my sbi visa debit card account as soon as possible. Thank you
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Apr 25, 2017
                                  Hitendrasinhzala's response
                                  Mobile number registered [protected]
                                  [protected] mobile number registered
                                  I have received an refund from Amazon but still not credited in my account.
                                  My A/c no is [protected]
                                  Authorization Code 333769
                                  My NRI account balance shows zero. my amount missing arond 7 lakhs.there is no transactions.my acc no: [protected] branch code : 03395. let me know.

                                  vijay
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                                    dpink
                                    from Allahabad, Uttar Pradesh
                                    May 2, 2017
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                                    Address: Latehar, Jharkhand, 822111
                                    Website: Sbi

                                    My ac (ac no- [protected] Name- Chandrashekhar Upadhyay) is in SBI Barwadih branch, Dist- Latehar jharkhand,
                                    seriously Worst customer service, ive seen ever, of that branch, today 02.05.17 when i went there for withdrawal of my money, manager was not present, (as before), clerical staff told me that withdrawal is not possible due to some technical problem and i"ll have to close my all a/c which is open in other branch of SBI,
                                    sir how is possible to close my salary a/c, which is open in other branch, i told him to close that a/c which is in Barwadih branch, but he dined, please help me to withdraw that amt,
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Apr 25, 2017
                                    Ramanujam Veeraswamy's response
                                    RS.57.50 was debited on 21.02.2017 twoards MMS CR...
                                    Not clear about the debit. Please reverse the debit.
                                    May 02, 2017
                                    Updated by dpink
                                    My ac (ac no- [protected] Name- Chandrashekhar Upadhyay) is in SBI Barwadih branch, Dist- Latehar jharkhand,
                                    seriously Worst customer service, ive seen ever, of that branch, today 02.05.17 when i went there for withdrawal of my money, manager was not present, (as before), clerical staff A. Sharma (which behavior extremely bad) was told me that withdrawal is not possible due to some technical problem and i"ll have to close my all a/c which is open in other branch of SBI,
                                    sir how is possible to close my salary a/c, which is open in other branch, i told him to close that a/c which is in Barwadih branch, but he dined, please help me to withdraw that amt,
                                    On april 25, 2017 i have received a messagefrom DZ-SCISMS "Your A/C xxxxx641577 Debited INR 30000 on 25/04/17 - Transfered to Mrs. Godugu pooja M. A/C Balsnce INR 1136. While I doesnot have an acount, presently.
                                    State Bank of india has branch in Chromepet(Radha Nagar), Chennai.
                                    I have seen their working hrs as 11am to 5 pm infront of the office.
                                    But in other branches I can see 10 am to 5 pm.

                                    Not sure why only this branch has specific timings. is it comes under any rural area or any under village category?

                                    Please clarify if some one can
                                    Sir,
                                    my name is shikku singh gajpal, durg, c.g., yesterday 25-4-17 7:19 pm.my dena bank account (debit card) RUPEY rupees 1512 has beet detected for passport services but my payment track record shown payment failed.
                                    so sr kindly grant me refund my payment.
                                    thanking you,
                                    date
                                    26-4-17 Regard
                                    Shikku singh Gajpal
                                    Rs.57.50 was debited twice on 21.02.17 (sb account no:[protected]) with the remarks "mms cr hdfc... & mms cr citi...".
                                    The reasons for the debit is not clear and may not be relevant to this account.
                                    Request reversal of the debits made on 21.02.2107
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                                      M
                                      mathaiah
                                      from Gurgaon, Haryana
                                      May 2, 2017
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                                      Address: New Delhi, Delhi, 110021
                                      Website: www.onlinesbi.com

                                      We see english, hindi, as a language option in the website, this is a serious concern /hindrance to we tamilans. I'm raising my voice on behalf of all tamilans to include tamil option as well. It truly hurts that we don't have our own mother tongue (Tamil) in the language option. Do include tamilans well in the language option. Tamil is an oldest language in the world. And india's first classical language. So give respect to the language. And hindi is not india's national language first understand that.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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