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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 23, 2025
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State Bank of India [SBI] reviews & complaints page 774

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N
Nitin Dahiphale
from Mumbai, Maharashtra
Apr 21, 2017
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Address: Raigad, Maharashtra, 410209
Website: about staff behavior

Dear sir,
I am nitin dahiphale, regular customer of your bank. Today, 21/04/2017, i visited to your kamothe branch. I simply asked to mr brijmohan kashyap that i want to complain about poor service of the branch therfore i wanted name of respective authority where i can complain. To my surprise he answered me "main kyun batau" (Why should i tell).
So i visited to the manager of the branch, she assured me that she will see the matter and i am sure that she will not take any action, as she was taking it so lightly.
I hope your bank might have some guidelines related to how to talk to customer.
Kindly take necessary action against this rude behavior.
Thank you.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    HITESH SUKLECHA
    from Mohan, Uttar Pradesh
    Apr 21, 2017
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    Address: Jaipur, Rajasthan, 302001

    If someone is depositing amount in any account why they are charging from their account also in which the money is deposited.
    This is not the good way of banking.
    Plz i want my 25 rupees back in my account of which my friend has transferred the amount of 3500, they have charge 25 rupees for that from my account.
    Which type of banking they are doing...

    Warm regards
    Hitesh suklecha
    Hdfc life
    Sales manager
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      Ravi_beniwal
      from Gwalior, Madhya Pradesh
      Apr 21, 2017
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      Address: Bikaner, Rajasthan, 334305

      Convertible sbi bank bajju branch
      Ifsc code-sbbj0010496 which mostly denies cash payment upto 3-4 days a week
      We have asked for reason behind it but they haven't given any and said that there is no reason for lack of cash in branch and talked very abruptly. So kindly please take action against this. We ol hope for a positive response from your side.
      Thank you
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Respected sir,
      My name is Md Moazzam ahmad and i am account holder of sbi bank branch club road muzaffarpur Bihar. i want to change my mobile no because i lost my previous no.My previous no is [protected] and i did not get any information through sms so please change my mobile no .My New Mobile No is [protected].


      Thank You
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        S
        Selva Ganesan
        from Delhi, Delhi
        Apr 21, 2017
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        Address: 530027
        Website: sbi online

        I tried to pay a sum of 2999 rupees online to an educational institute on 3/4/17 amount is deducted from my account and not deposited to institute. I lodged a complaint in sbi, they closed it without solving the problem, the branch manager also I contacted, he told that he cannot solve the problem, where is the money and why such things are happening is not known. I want my money at the earliest back, please help.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Apr 16, 2017
        Tkghosh67's response
        Please the amount credited in my accounts as soon as possible
        Apr 21, 2017
        Updated by Selva Ganesan
        complaint number [protected]
        I TK ghosh SBI credit card holder.The statement of 24 March was Rs 9217. I was paid the amount through SBI debit card on 11th April.In 13 the April the same amount was deducted from my account through auto debit process.It is for your information.
        SIR/MAM, Please change my mobile number because I lost my mobile some where my old number [protected] n my new number [protected] thank you
        I have recharged my Tata sky on 12th April 2017 with rs 500 two times but only balance deduction of 1000rupees takes place and recharge was unsuccessful. Please refund my balance of 1000 rupee.
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          A
          Ankit Jadav
          from Mumbai, Maharashtra
          Apr 21, 2017
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          Account balance on hold

          Address: Ahmedabad, Gujarat, 380058

          Hello,

          I am Rajesh and i have Savings Bank account with SBI at Bopal Branch.
          In last week when i check balance in my account it shows 7000/- Rs. but when i try to withdraw money, it shows error for account Balance is on Hold.

          It happens 3 times in this week. I have to take leave from office for resolved this issue in this week for 3 time. I really disappointed for this facility from bank to customer.br...
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          Gaurav Mishra LKO
          from Lucknow, Uttar Pradesh
          Apr 20, 2017
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          Address: 226023

          Dear Sir, Maidam
          Hamne apne Jio no. [protected] ko 16.04.2017 ko 408/- se online recharge kiya tha, par mera recharge success nahi hua. Iske liye hamne Jio Customer Care me complain kiya to reply aaya ki aapka recharge nahi hua hai. Aapka transaction failed ho gaya hai. Please mera A/C check kare aur mera ammount refund karne ki kripa kare.
          Mera A/C no. [protected] hai aur mera A/c Alambagh, Lucknow branch me hai.

          Regards
          Gaurav Mishra
          Mob.- +91-[protected], +91-[protected]
          E-mail ID- gauravmishra.[protected]@gmail.com
          Address- 555 Kha/79, New Sindhu Nagar, Krishna Nagar, Lucknow
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Apr 15, 2017
          Shukal Mitesh's response
          Payment Credit SMS not Received, Only Debit received
          Apr 20, 2017
          biseswar Mahanth's response
          Please help me out I need it very urgently
          I withdrawed 20000 amount and received 16000 and 4000 has been deducted from my account.And I got an receipt of 20000 I was in a hurry that time when 8 checked later It was less
          Place: zanana hospital road in berhampur.
          Time:11:25 on 18/04/17.

          Transaction Failed - Comment #2709416 - Image #0
          ATM Recept SMS received But Account Credit SMS Not received.
          [protected] this no. Secret code
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            9938066226
            from Cuttack, Odisha
            Apr 20, 2017
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            Address: Cuttack, Odisha, 753001
            Website: [email protected]

            Dear Sir/Mam
            I would like to inform you that I have a Saving account on your branch, Name SARBESWAR NAYAK, Account no. [protected], Branch, Lemalo, Padmabanapitha, Salipur, Cuttack, PIn 754293, I have a net banking facility, but i am forget profile login password, i have contact with branch and also mail my soft cope of resting net banking profile password form with my sign, But they have not take any decision about it.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Sir,
            I went so many time for updat my pass book, but not recd proper response.
            and still uncomplete.Last time I went on date-13/04/2017 then nobody staff
            available for this work. I have try to present my complain on tollfree number
            but disconnect the phone on talking, so not completely explain my problem.
            so pl.solve the problem.
            Amazon had initiated a refund on 30th March, and provided me a reference number 240337 but the money is not debited in my account. I am unable to reach your customer service through phone also.
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              A
              anjan.halder
              from Bengaluru, Karnataka
              Apr 20, 2017
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              Website: book.airindia.in

              Dear Sir,
              At 13/04/2017, I was trying to book a flight ticket on Air India website from Kolkata To Chennai of dated 15/04/2017. When I made payment for the ticket money has been deducted from my account but ticket booking failed.
              Till now I did not get back my money to the account. I already forward one mail at 13/04/2017 to the Air India Ecommerce help desk but till now no result.
              Transaction detail:
              POS AISITADCC at AIR INDIA LIMITED
              txn# 612822
              Date:13/04/2017, 5:44PM
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                S
                Apr 20, 2017
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                Address: Mumbai City, Maharashtra, 400059
                Website: www.sbi.co.in

                Hi sbi sattenapalli branch manager,

                My name is surya prakash having sbi account number: [protected]), i am son of late s. V. A raju having sbi account number:[protected]).
                I have an education load with your branch which was availed during my[protected].

                My dad expired on 10 sept 2012, at that time he had 35, 000 amount in his account.
                After his expiry i arrived to branch on 10 oct 2012 to close my loan account by transferring his amount and paying the rest of amount.
                However me and my mom were humiliated by asking multiple documents at that time like pension documents, id card documents, legal heir documents etc.
                That behavior brought me in pain and i never went to branch again.
                Also i want to understand when a pensioner has opened his account why my mom or me is not the beneficiary?

                Recently i got a call from sattenapalli sbi deputy manager (Naga malleswari) at 19:24 hours informing that the loan account has become “npa”.
                In that conversion her tone was again harassing and humiliating.
                I gave her an option to settle the loan amount by paying in emi, however she was aggressive and didn’t agreed to my opinion.
                Few of her statements during the conversation are “you are causing shame to your dad”, ”you don’t deserve to be his son” etc.

                Now i came to know that sbi sattenapalli has kept lien on my mom’s account ([protected]) with an amount of 1 lakh.
                And she (Sattenapalli sbi deputy manager naga malleswari) want me to meet her apologies her even with or without paying the loan amount.

                Hence i want to escalate this issue about the inconvenient harassing and humiliating behavior caused by the branch and its deputy manager.
                Also i would request you to be provided with an option to pay the loan after debiting the amount from my father’s account.
                Also kindly don’t consider the interest accumulated from 2012 till now as i was trying to pay the amount at that time itself and the bank didn’t co-operate.

                If i am not getting a proper response, then i would bring this point into social media by tagging all of the responsible government authorities.

                Thanks and regard,
                Surya prakash raju
                Phone number [protected]
                Email : [protected]@yahoo.co.in
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Cash handling charges of Het branch sbi bank Bhopal OUR DAILY TRANSACTION 1 LAC this charges is very high i am very old coustomer of het branch Please cancelled cash handling charges of het branch sbi bank bhopal (M.P.) it is very high charges for us so please cancelled this charges otherwise we have to go any other bank .

                thanks
                Sir i transfered 3000 rs into another account through sbi atm.but the amount is not credited though the amount is deducted from my account.
                Atm id IFBB[protected]
                date 19/04/2017
                TXN NO 3103

                Behaviour of deputy branch manager and unexplained lien on moms account and not allowing to pay education loan - Comment #2709414 - Image #0
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                  D
                  Dua Honda
                  from Gudivada, Andhra Pradesh
                  Apr 20, 2017
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                  Address: East Singhbhum, Jharkhand, 831001

                  Sir/Madam.
                  We have an account with state bank of india s 4 branches of jamshedpur.We are satisfied with all branch services but sakchi branch is pathetic.
                  Its been 2 months we are chasing them to activate saral for our account but they are unable to.While have ant account with main branch bistupur got it very same day for other account.They are not trained & have very casual attitude.Branch manager says its ok if you want to close account this is her statement.They are unable to activate saral so i complained after 2 months of waiting because we complained they are more rude & want us to close account.Heights o[censored]nprofessional behaviour from a bank like state bank of india.
                  Kindly look into this matter we really need to activate saral for our corporate account.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    V
                    vaibhavsakpal
                    from Noida, Uttar Pradesh
                    Apr 20, 2017
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                    Address: Ratnagiri, Maharashtra

                    Dear sir

                    A refund of 335 rupees was successfully processed on 29 march to my account by amazon. This amount should have been credited to my SBI account by now, but i have not received the refund till now.

                    I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                    I have confirmed with amazon and they have successfully processed the refund

                    kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                    my refund referance number[protected]
                    my account no is [protected]
                    regards,
                    vaibhav sakpal
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Apr 21, 2017
                    Updated by vaibhavsakpal
                    No one action taken on this
                    Apr 29, 2017
                    Updated by vaibhavsakpal
                    When I get money
                    You got the amount back?
                    Dear sir

                    A refund of 10998 rupees was successfully processed on 27july to my account by amazon. This amount should have been credited to my SBI account by now, but i have not received the refund till now.

                    I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                    I have confirmed with amazon and they have successfully processed the refund

                    kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                    my refund referance number[protected]
                    my account no is [protected]
                    ifsc code-: SBIN0007260
                    micr code[protected]
                    regards,
                    shree dev computers
                    Rani anshu's reply, Jan 19, 2018
                    Plz contact 7288099439
                    Rani anshu's reply, Jan 19, 2018
                    Aapka aa gya Bhaiya plz contact me ..7255099439 mera bhi phasa hai Bhaiya
                    Sir mera bhi send problem hai pilize sir kuchh upaye btaiye
                    My contact number -[protected]
                    Pilize sir help me
                    Ramsnehi's reply, Jun 9, 2018
                    Sir mera Amazon se 22-06-2018 Ko 47 and 25-06-2018 Ko 547 rupees rifund huaa hai but we abhi account me show nahi ker rha h
                    Rifun rifrence no-814521254842
                    Pilize sir help me
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                      S
                      Shyamya Krishna
                      Apr 20, 2017
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                      Address: New Delhi, Delhi, 766001

                      I have done a transaction on 19 /04/17 at 8:13 AM through UPI. The transaction failed but My account has been debited.

                      Transaction ID[protected]

                      Amount - 30000

                      Mobile - [protected]

                      Account number - [protected]

                      IFSC - SBIN0016129

                      Please do something. As I have already contacted to several offices like call centre, Bank branch but no one is resoving the issue.

                      Please help me to sortout the issue.

                      Thank you
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        gauravmahate
                        from Tiruvannamalai, Tamil Nadu
                        Apr 20, 2017
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                        Address: Betul, Madhya Pradesh, 460661
                        Website: onlinesbi.com

                        My name is gaurav mahate. I am a btech student in nit trichy. When i paid semester fees for my fourth sem via sbi i collect on 6th january 2015, after waiting for so long and entering otp the page showed transaction status failure but the amount was deducted from the account. Since the amount was deducted i did not look into this matter for cross examining. Now i am in fourth year and during no-dues i was brought in attention that the amount was never creditedd to college account. I paid total inr 21861.24 and the reference number du09730799. Kindly look into this matters as the payment status would withheld my degree. I want the funds to be refunded to my account.
                        +1 photos
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          S
                          from New Delhi, Delhi
                          Apr 20, 2017
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                          Address: Indore, Madhya Pradesh, 453441

                          On 17th april-2017 i received a call from mob no. [protected] asking all the details about my sbi atm card and bank account. Also he asked the otp i received from “vk-sbiotp”. He collected all the details from my wife by giving the reference of our (Myself & wife) visit to the mhow sbi branch (Ifsc : sbin0010800). I do'nt know how he collected the mob no of my wife, nowhere mentioned that no.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            rajanaggarwal
                            from Delhi, Delhi
                            Apr 20, 2017
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                            Address: 141004

                            I am having salary account in State Bank of India, PAU Branch, Ludhiana. My wife is joint holder of the account. The cheque was given for AMC of Water Purifier. But it was Dishonoured. After enquiring from the bank they told me that my wife signature not available in the bank record. They ask me to submit signature of both o[censored]s along with the identity proof. My account is about 16 year old . The cheque books are issued in the name of both. We have taken even housing loan (in both name in 2004 and repaid the same. May I know the negligence of the staff for not maintaining popper record. Who will be responsible for delayed payment and penalty if any? It is not expected from no.one bank of the country.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Apr 20, 2017
                            Updated by rajanaggarwal
                            No image so far available
                            Apr 20, 2017
                            Updated by rajanaggarwal
                            I have not received confirmation email
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                              ksb1949
                              from Bathinda, Punjab
                              Apr 20, 2017
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                              Address: 140126
                              Website: onlinesbi.com

                              For about a week now, I am unable to access my SBI account online. Even though ID and Password are correct, a message pops up saying that either is invalid. I have ensured one hundred percent that there is no error in either ID or Password. In case there is some technical glitch in the system SBI should advise the public. There is no information as to who should be approached in the banking system when such failures happen. My account no is [protected].
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                Okil kumar
                                from Imphal, Manipur
                                Apr 20, 2017
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                                Address: Bulandshahr, Uttar Pradesh
                                Website: [email protected]

                                Dear sir,
                                Mera naam okil kumar hai. Mai aurangabad dist. Ka hu, mera complain hai ki sbi bank aurangabad parisad bazaar me mere papa parikhan ram ka ek 4lakh ka fd hai jise hmne papa death ke bad surrender kr diya, magr sbi me adhikari mere maa ki account me paise nahi transfer kr rhe hai mai kiya kru, 2din aur dekh the hu nahi to court me complain kr dunga, dhanayvad sir
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Apr 20, 2017
                                Updated by Okil kumar
                                Maine customer care services se bate ki thi mgr koi reason nahi mila
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                                  Verma788
                                  from Pune, Maharashtra
                                  Apr 19, 2017
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                                  Address: Damoh, Madhya Pradesh, 470661
                                  Website: Www.sbi.co.in

                                  There is a rule for 10 hours of work timings, but the employees are forced to work start from 7 am to late mid night till 2:30 am. What is this behaviour for employees, no time to eat food and sleep. This is mental and physical harassment. Managers and upper post Managers are playing with the health of employees. Please take strict action against the 3 offices located in Damoh (RBO and ADB).
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    ARRAZAVI25
                                    from Mumbai, Maharashtra
                                    Apr 19, 2017
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                                    Address: Mumbai City, Maharashtra, 400070
                                    Website: IIRCTC TICKET BUT TICKET NOT ISSUE

                                    Dear sir
                                    Maine irctc se ticket 4 october2016 ko thi amt 7517.50 kiya tha magar ticket book huwi na pese mere account no.[protected] debit aur muzhe msg bhi 6 october ko trancsaction failed
                                    4 october se lekar 23 october tak mera account se ye amt nahi debit huwi
                                    Aur 24 october ko mere account se debit huwa 7517.5 same refrence number se halake 24 october ko maine koi irctc se transcation kiya
                                    Aap mere statement chek kar sakte ho aur muzhe 7517.50 refund nahi to fir kaise meri complaint resolve huwi
                                    Aap jo tollfree number k call karne kehta ho ispar 20 25 minute tak baat nahi hoti aur baat hoti bhi to kehte hai server dawn hai aap kuch ganto baad call kare iski recording hai mere paas
                                    Aaj 5 mahine ho gaye mera refund nahi aaya
                                    +2 photos
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                                      from Bongaigaon, Assam
                                      Apr 19, 2017
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                                      Address: West Tripura, Tripura, 799010
                                      Website: Amazon

                                      Amazon has processed successfully for refunding of Rs. 1625/- to my account on 03/04/2017. The authorization code (Refund reference number)as communicated by Amazon for this transaction is IGAAWSETU0. But the said amount is not credited to my account till date. It has been further requested by Amazon to contact with Bank's Customer Care. Details of my Account is as follows:
                                      Name : Mr. Manindra Debbarma
                                      Bank's Name : State Bank of India
                                      Account Number: [protected]
                                      Branch: Salbagan, Agartala, Tripura West
                                      I would request you to kindly confirm the latest status of refunding money amounting to Rs.1625/-
                                      Sincerely yours
                                      Manindra Debbarma
                                      [protected]
                                      E-mail: [protected]@gmail.com
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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