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State Bank of India [SBI] Complaints & Reviews

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S
Sahitya Kumar
from Hapur, Uttar Pradesh
Mar 7, 2017
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Address: Meerut, Uttar Pradesh, 250002

This is to bring to your notice that on 07/03/17, I Babita Verma account holder of State Bank of India, Kaiserganj Meerut received a call from number [protected] stating that provide us Aadhaar Number. The person demanded for the debit card no and cvv no. also. I got OTP also and they demanded for that too and said else your Account will be debited by 2000. I provided OTP then within few secondsI received a message from POS-SBI Buddy_BD On[protected]. Kindly consider all above issues & help me to get back my money so to restore my faith in banking system. Please communicate on email id [protected]@gmail.com.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    C
    chandanmi6
    from Kolkata, West Bengal
    Mar 7, 2017
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    I already submitted a complaint that my canara bank account has been credited ₹1512.75 on 21/02/2017 for passport application fee by passport seva mops. banking transaction Id:19239715.passport application details are:
    Application Reference Number 17-[protected]
    Given Name RAHUL MONDAL
    Service Type FRESH
    Type of Application NORMAL
    Fee (Rs.) 1500.00
    Payment Status (Internet Banking) Failed

    so I request you sir give me my money back to my account.
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      Bhanupratap Parmar
      from Junagadh, Gujarat
      Mar 7, 2017
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      Address: 362001

      सर, मै SBI JUNAGADH(GUJARAT) का खाता धारक हुं, मेरा A/C NO. है [protected]. ता.5/2/2017 के दिन मैने विज्या बेंक जाजरडा रोड, जुनागढ से Rs.5000/- निकाल ने का प्रयास किया ।प्रथम प्रयास असफल रहा लेकिन कोइ परची नहीं निकली अत: दुसरा प्रयास करने पर रुपए 5000/-निकला मगर परची न निकल ने की वजहसे मे तुरंत नहीं जान पाया की मेरे खाते मेसे कितने रुपए कटे ।जब मोबाइल पर मेसेज आया तो पता चला की Rs.10, 000/- कटे है।
      मेने बेंक जा कर अर्जी दी पुरा ब्योरा दिया ।१५ दिनों के बाद मुजे SMS से पता चला बिना कोइ रिवर्सल ऐन्ट्री के मेरी फरियाद बंद कर दी गइ है । जो मुझे मंजुर नही। क्रुपया निचे दिये गये दस्तावेजों की जांच की जाय।SBI passbook ऐन्ट्री दीनांक 5/2/17 की देखे ।एक ही ऐंट्रीक्रमांक से दो बार Rs. 5000/- debit किये गये है।
      +2 photos
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Mar 07, 2017
      Updated by Bhanupratap Parmar
      My previous complaints no. Is AT[protected]
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        Agaga
        from Faridkot, Punjab
        Mar 7, 2017
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        Resolved

        Address: Amritsar, Punjab, 143001
        Website: passport online

        Hello,
        I, LOVEPREET SINGH was applying for passport through online mode and initiated a payment of 1500 using a state Bank of Patiala internet banking the amount Rs. 1500 got deducted from the bank account, but the payment status in the passport application portal was failed. It’s been 11 days payment has not been refunded to the bank account. Kindly look into the issue and resolve it as soon as possible.

        Thanking you

        Application Reference Number 17-[protected]
        Given Name : LOVEPREET SINGH
        Payment Status (Internet Banking): Failed...
        +2 photos
        Mar 7, 2017
        Complaint marked as Resolved 
        Please my complaint solve immediately my. Mob. No.7696291468 www.passportonline.com
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          A
          albert carlos
          Mar 7, 2017
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          Sbi employees are most uneducated and pathetic when it comes to providing info.even sbi manager don't know rules and regulations of their bank.why do ya hire rogues who don't know anything about your own bank.i have a cheque bounce case which says KINDLY CONTACT DRAWER.nobody in bank can rectify the exact reason why cheque was returned.they behave like bunch of illiterate giving and guessing different reason.IF A CUSTOMER DON'T KNOW WHY HIS CHEQUE WAS REJECTED, HOW DO WE RECTIFY OUR MISTAKE.sbi employees are most hostile and lethargic rogues.for each and everything they will say 'GO TO HOME BRANCH 'EVEN TO GIVE INFO.why did ya computerise your banking and why do ya feel proud to say SBI CORE BANKING .sbi is same as bank which was 30 years back which used to run on paper and ledger books. sbi employees dunno why they are provided with computers.i dunno how sbi hires such dumb idiots into banking who can't give exact reason for cheque return. most of sbi employees dunno even things that are written on sbi website.even sbi manager is ignorant of that. SBI IS MOST UNFRIENDLY BANK TO SENIOR CITIZENS AND PENSIONERS.they want 70 year old to behave like 30 yr old.

          they have customer care which is useless like its employees, they dunno anything, they just ask to contact home branch.home branch says they dunno cuz it happens in cts. to whom should we ask for genuine info, i have contacted 3 sbi bank branches, i got 3 different answers. SBI HAS DIFFERENT RULES FOR DIFFERENT BRANCHES ACCORDING TO ITS EMPLOYEES.

          SBI ROGUE EMPLOYEES ARE BUSY IN SERVING RICH AND FAMOUS THROUGH PHONE CALLS AND MAILS. THESE ROGUES DON'T GIVE INFO AND ARE VERY HOSTILE TO COMMON MAN AND SENIOR CITIZENS. THESE ROGUES GIVE BRANCH PHONE NUMBERS, THEY ARE VERY HOSTILE TO SPEAK ON PHONE OR GIVE INFO TO CUSTOMER WHO HAS ACCOUNT IN THEIR BANK. REMOVE PHONES FROM YOUR BANKS IF YOU DON'T WANT TO ANSWER CUSTOMER QUERIES.

          SBI THE LARGEST ROGUE BANK IN INDIA SERVING RICH AND FAMOUS ROGUES.YOUR BANK SUCKS BIG TIME.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            J
            Jawed Khan.vahed Khan
            from Pune, Maharashtra
            Mar 7, 2017
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            Address: Wardha, Maharashtra, 442001

            My self jawed.v. Khan and I am account holder in your sbi Khopoli Branch since 2008 but company relocated to me at wardha city Plant so I can not reach at Khopoli Branch and my account has inactivated therefore I decided to close my home branch Khopoli's account so please close my sbi account my a/c no [protected] after closing pls, inform to me in my mail or cell number i am giving to you my mail address/ [protected]@gmail.com/[protected]
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Dear Sir,
            I am a resident of Gurgaon, Haryana and I have been getting my pension regularly since my retirement. This is the first time that my pension has not been credited to my a/c. Could it be possible for you to give me reasons for this lapse.
            Thanks,
            SkChadha
            My atm is not recevied.
            Atm despetched on 18/12/2016
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              bharadhvaj
              from Hyderabad, Telangana
              Mar 7, 2017
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              Address: 500007
              Website: portal2.passportindia.gov.in/AppOnlineProject/secure/SearchArnAction

              Hello,
              I, Srirambharadhvaj reddy ramidi was applying for passport through online mode and initiated a payment of 1512.75 using a HDFC Bank Debit Card the amount Rs. 1512.75 got deducted from the bank account, but the payment status in the passport application portal was failed. It’s been 9 days payment has not been refunded to the bank account. Kindly look into the issue and resolve it as soon as possible.

              Thanking you

              Application Reference Number : 17-[protected]
              Given Name : Srirambharadhvaj reddy Ramidi
              Payment Status (Internet Banking): Failed
              submission date: 26/02/2017
              payment date : 26/02/2017
              Dear Customer,

              I request you to share your account/customer Id/Card, Transaction details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

              -Bejoy
              HDFC Bank Customer Assistance
              Debit card using janata sahakari bank, debit amount Rs.1512.75.Bank allready deduct this amount.Date[protected].Particulars-POS:PASSPORTSEVAM/SBIPG/[protected].DEBIT-Rs.... ( Transaction Date-17.02.2017. Transaction Id:. ARN :17-[protected]All are my passport details)
              Debit card using janata sahakari bank, debit amount Rs.1512.75.Bank allready deduct this amount.Date[protected].Particulars-POS:PASSPORTSEVAM/SBIPG/[protected].DEBIT-Rs.... ( Transaction Date-17.02.2017. Transaction Id:. ARN :17-[protected]All are my passport details)
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                S
                shiivaw
                from Rajahmundry, Andhra Pradesh
                Mar 7, 2017
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                Address: East Godavari, Andhra Pradesh, 533005

                Dear sir,

                I had applied for a Sbi Simply Click VISA credit card. A lady executive called me up and promised me that definitely you will get the credit card to ur residence.

                I got one message from SBI stating your application is under process. Then next day under online status of SBI credit card they mentioned

                "We regret to inform you that your SBI Card Application could not be processed since it does not meet our policy. We thank you for your time."

                I have given all the documents .Please tell me what are the reasons for rejectting my application. And how to applyagain.
                APP NO:[protected]
                D.O.B: 30.01.1987
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Sir was send Rs.25000 to wrong account number a/c [protected] name mr. vijay jindal, branch jagadhari ifsc code. 0004332 sir please give me my return money to my account my name is amol ingole from maharashtra my a/c is [protected].

                Simply Click VISA credit card. - Comment #2674810 - Image #0
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                  S
                  singh@niru
                  from Pune, Maharashtra
                  Mar 7, 2017
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                  Address: Nagpur, Maharashtra, 440013
                  Website: sbi online banking

                  Dear sir,

                  i forget my sbi online banking username and password by mistake there why i can't use my onlinesbi banking services. If any way is there to recover my user name & password then plz help me, To use this facility again.

                  Details of my account:
                  Full Name :Nirmala singh thakur
                  A/c with SBI chaoni nagpur
                  A/c No. is [protected]

                  Thanks & regards,
                  Nirmala singh thakur
                  +91 [protected]

                  Complaint comments 653 Comments Updated: Dec 31, 2016
                  Share0Tweet0Share7
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  I have transfered money to my cousin account, money was debited in my account but the same was not received by him...i have already registeres an comlaint but there is no

                  Forgot username and password - Comment #2674801 - Image #0
                  Sir,
                  I have posted requisition sleep for getting multicity cheque book for my saving account no. [protected] at SBI main branch Yavatmal. Nearly one month has gone but still I have not recevied my cheque book.
                  You are requested, kindly to look into the matter & oblidge
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                    B
                    Bharath Sai Tadikonda
                    from Sathupalli, Telangana
                    Mar 6, 2017
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                    Address: Guntur, Andhra Pradesh, 522001
                    Website: www.sbicom

                    Dear Sir, My name is Bharath Sai Tadikonda, having account no : [protected], at SBI OLD Guntur Branch, GUNTUR. I have deposited an amount of Rs. 22, 000/- through CDM Old Guntur at 8:05 pm on 06/03/2017. But all of a sudden it has appeared on the screen that "your transaction has been cancelled and contact your branch for further compliance". Please do the needful as soon as possible.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Dear sir i have linked my adhaar[protected] with my bank account ([protected]) and my lpg distributor also. My lpg id[protected]. But according to npci adhaar linking status in bank not linking. My bank said they had done from his side and updated my adhaar with my bank account. Please tell me the solutions about this issue.

                    Non Credit of amount after deposit through CDM - Comment #2674814 - Image #0
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                      L
                      Lakeswar Taye
                      from Kolkata, West Bengal
                      Mar 6, 2017
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                      Address: Dibrugarh, Assam, 8989
                      Website: Consumer forum

                      Dear sir/madam,
                      My name is lakeswar taye.. I have deposited the amount of rs 1500rs/- in the atm machine, dibrugarh gabharupathar branch assam, dibrugarh 786003 dated 1.3.2017 at 6.45am. Today six days running but it was not credited into my account it has shown that temporarily unable to process. Money has not came back.. And also not credited in to my account. On that day itself i have given complaint to sbi branch on the same day at 10am. They have taken the letter and they said that we will call you. But there is no call till. Or not credited the amount. You can check the camera footage also.. Please do the needfull
                      My name :lakeswar taye
                      A/c num:[protected] sbi
                      My ac branch dibrugarh university,
                      My registration mobile no is [protected]
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Mar 06, 2017
                      Updated by Lakeswar Taye
                      Dear all who saw this message please dont share any complaints heare BCOZ I was complaints and this no is call [protected] and say please give me card number expires date and last three no, its fake mail Id if I all details to him this then hijack ur money
                      Mar 08, 2017
                      Updated by Lakeswar Taye
                      Dear C care my LAKESWAR Taye I was complaints but now I return S cancel my Complaints because my refund is completely successfully fefund in my account and I request all whos r read another mail PLEASE dont take any ATM card number S details in future its Dangerous crime, PLEASE dont do in future, Thanks
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                        K
                        KSSRamachandra Rao
                        from Hyderabad, Telangana
                        Mar 6, 2017
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                        Address: Hyderabad, Andhra Pradesh, 500020

                        My SB a/c no is [protected] with SBI Old MLA Qrts Hyd Code no 01880 I had made online payment on 13.02.2017 for Rs.638.00, towards TSSPDCL Electricity bill payment.(nos 36331094 transfer to 3199627).The Elcy dept said it did not receive amount till 4th March 2017.They sent another bill as Rs.638 paid on 13.02.2017 did not reach Elcy department so far.please trace and rectify
                        Position.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Mar 05, 2017
                        Mabusubhani Dudekula's response
                        Old number missing but .new mobile number [protected] change the mobile number
                        Sir, my name DUDEKULA PEDDA MABU SUBHANI SBI account number [protected], Debit card no [protected] Atm withdraw not working sir please find attached the my account details sir.

                        Thank you sir
                        Subhani
                        [protected]

                        Online Electricity bill Rs.638.Not accounted for - Comment #2673703 - Image #0
                        Sir, Please help me Remov my old mobile number and pls. Reg. My new number [protected]
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                          E
                          Eon Zeu Nabam
                          from Kolkata, West Bengal
                          Mar 6, 2017
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                          I've lost my cellphone and so my old sim along with it, which was registered for the sbi account of mine. So, my humble request is this that kindly change my no. To this-[protected]. I'll b very much helpful. i've already tried my best at changing my mobile no. I'm a school student and i'm still a minot to hold an ATM. Kindly change my registered mobile no. As soon as possible..!
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Mar 01, 2017
                          lhtare's response
                          800 please account money transfer
                          Dear sir My name is Narayan D Chavan my account number is. SBI [protected] branch name Manwat ATM card no SBI ++++++++++++0317. MY ACCOUN BALENCE DEBIT To transfer card SBH card number ++++++++++++7820 not account credit balance plez. help ME SBH account number [protected] HOLDER NAME LAXMAN H TARE. HELP ME. NARAYAN CHAVAN
                          Dear sir
                          Sbi koderma district chandwara branch.staff is not working his duty as a cashier. Hear allots of bank customer full day waiting but customer bank working not happy with bank staff working.
                          Becouse only one counter working and other counter no body seating thats complainting please take action
                          Hi,

                          I did transaction for tata sky through mVISA of amount Rs.200
                          It got debited from my account but it is not added to my TATA SKY account.
                          Below is my Payment reference number
                          TO TRANSFER
                          QR Payment Ref. No: 706001A00002
                          My account number is [protected]
                          Please credit my Rs 200 to my account

                          Thanks
                          Manikandan Muthiah
                          Respected sir,

                          It is submitted that bearing my SBI Cassi navigate branch Account No [protected]. Kindly change my old mobile No [protected] in place of new mobile No is [protected]immidiately.

                          i shall remain thank full to you,

                          Kashinath m Bhawarthe
                          At-Mhaskal,
                          Post -Titwala,
                          Tal-Kalyan, dist-thane,
                          Pincode-421605
                          .
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                            S
                            sanjiv pappu
                            from Indore, Madhya Pradesh
                            Mar 6, 2017
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                            Address: Mandla, Madhya Pradesh

                            I am Sanjiv Jain from MANDLA [MP] i approached to Padaw branch Mandla to open my new account, before it i applied online and put my all farms to Mr. Veena [concern officer], he was talking in mobile when he be free he asked me to show original document i told i lost my pan card and i may show you acknowledgement but he refused and just opposite he do not ask to other about, my question is if i lost my oe pan card and i am agree to show acknowledgement of applied for renew my card so why i was refused to open my account according to him he bounded with rules and regulation but i think acknowledgement is enough document to show and if Mr. Veena follow rules so why he keep talking in phone and keep standing customer my TCRN is ac88657754 and TARN is AA24188010, here i want to mention please save the customers right
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Dear Sir, I holding the SBI account branch 'Bordumsa' code 9407 in 2 Mar 2017 I submitted SMS alert form to register my mobile no.[protected] of account [protected]. But still not register why ?
                            Sir, please register my number I need online transaction anytime as I'm a student..
                            With ref to a/c num [protected] the atm annual charges charged thrice as
                            RS 115 and Rs 230 on 16/2/17 for a debit card.Here i request you to kindly revert charges and credit it to my account.
                            Please guide me how to login to loan account and check the balance.
                            I don't have any account with SBI, when I took loan they provided me a/c number.
                            I purchased online products through my paytm wallet and used sbi debit card but they deduct double amount of the price i have purchased, i called in paytm, sbi and that online shopping web but no one solved my problem yet. and i also didn't got any refund
                            My cheqc is not clear last one month & sbi staff behevior is not gd..three time complain sbi bank but his not proprl anwser..
                            I would like to change my examination center from vishakapatam to Hyderabad ... due to some emergency ... please help me out with some solution ...

                            Please do reply r reach me out to my mail I'd : [protected]@gmail. Com
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                              S
                              sonu2712
                              from Ahmedabad, Gujarat
                              Mar 6, 2017
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                              Address: Vadodara, Gujarat, 390012
                              Website: sbi bank

                              I have done withdrawal from ATM at adb brigade at harni Vadodara .But I have not received cash and deduction message has been received.

                              When I gone to harni gam SBI branch manger suggest to launch complaint at home branch.as it was my salary for whole month.kindly suggest.I don't know the home branch.where should I write the letter as the amount is 8500 .
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Feb 26, 2017
                              [email protected]'s response
                              Unauthorized online transaction for giving OTP to other and RS:8100 withdrawl Account No [protected] Account Name Shanigaram Anjaneyulu
                              Feb 28, 2017
                              CHANDRACHUDASAHOO's response
                              Refund reference number for Rs.499.00 is 75260827019011394650146
                              Refund reference number for Rs.599.00 is 75260827019011394658172.
                              18JAN 2017
                              Refund reference number for Rs.499.00 is 75260827019011394650146
                              Refund reference number for Rs.599.00 is 75260827019011394658172.
                              RESPECTED SIR,
                              kindely register my sbi acount no [protected] and card no [protected] with my mobile no [protected]

                              thankyou
                              Unuthorized online transaction for giving OTP to other
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                                A
                                anilshar24
                                from Gwalior, Madhya Pradesh
                                Mar 6, 2017
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                                Address: 495677

                                I am anil kumar sharma customer of your sbi
                                Bank, when i doing transaction on 26/02/2017 and 27/02/2017 my money
                                Deducted from my account but my transaction is failed from bhim app
                                But mini statement of transaction showing successfully. For this i
                                Complaint in sbi branch i. T. I rampur korba (Chhattisgarh) but they
                                Never gone through it. The amount of money is 14000 rupees. Please
                                Kindly take action and resolved my problem fast.

                                Transaction detail

                                Date transaction id time
                                27/02/[protected].17.32
                                26/02/[protected].52.13
                                26/02/[protected].17.16
                                26/02/[protected].16.25

                                Customer branch detail
                                Sate bank of india
                                Ifsc - sbin0006047
                                I. T. I colony rampur
                                Korba - chhattisgarh

                                Coustmer detail
                                Anil kumar sharma
                                A/c no - [protected]
                                Mobile no - [protected]
                                Sate bank of india
                                Korba - chhattisgarh
                                +2 photos
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Mar 08, 2017
                                Updated by anilshar24
                                My problem not resolved and my caes pending still here
                                Mar 08, 2017
                                Updated by anilshar24
                                No body person is call me and no one any SBi person call me...very bad
                                Myself mrs.Vijayadevi Sutale had deposited a cheque on 25th of January 2017 in bhiwandi branch. It has been more than 30 days still it is not cleared. I has visited 2-3 time to know what is the issue but your staff didn't give me proper answer. I request you to clear my cheque as soon as possible.
                                Dear sir,

                                Could you update to mobile No below account no:[protected].

                                Am trying to REG[protected]sent to [protected], but its no happen, kindly help with me.

                                regards
                                Kumar S
                                [protected].
                                Sir mera account band ho gaya hai to phir she chalu karwane ke liye form jama kar diye phir bhi chalu nahi hua
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                                  A
                                  Ankit Gujjar
                                  from Noida, Uttar Pradesh
                                  Mar 6, 2017
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                                  Address: Moradabad, Uttar Pradesh, 170102090
                                  Website: SBI

                                  To,
                                  The Chief Branch Manager
                                  State Bank Of India
                                  Main Branch

                                  Subject: Charge dispute "Refund never processed"

                                  Dear sir

                                  A refund of 699 rupees was successfully processed on 1 January 2017 to my account. This amount should have been credited to my SBI account by now, but i have not received the refund till now.

                                  I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                                  I have confirmed with amazon and they have successfully processed the refund

                                  kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                                  +1 photos
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    S
                                    sainagaraj
                                    from Chennai, Tamil Nadu
                                    Mar 6, 2017
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Tamil Nadu, 60004

                                    Dear Clearance Manager - SBI

                                    I had deposited the cheque on last wednesday - 1.3.2017, Still the process is not cleared - The cheque drawn from ICICI Velachery to my sbi account.

                                    Since there is no updation in my balance, that the process is started or not, i am unable to get details, today i met them, they told me to wait still two more days or to come back and remind them, Then it moves more than a week.

                                    Please do the needful at the earliest

                                    Regards
                                    Sai
                                    Mar 6, 2017
                                    Complaint marked as Resolved 
                                    still not cleared
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      H
                                      hapinder hothi
                                      from Mohali, Punjab
                                      Mar 6, 2017
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                                      Respected sir I Harpinder Singh ex army 7 Sikh Regt was retired on 30 November 2016 corrigendum ppo bearing number is S/45399/2016/army my account number [protected] State Bank of India Nehru gate batala my PPo received on November 2016 and all of my course mates got their pension and lumsum amount I am facing financial hardship please consider me has a special case pay the amount at the earliest. Thank you sir your faithfully.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      I am really surprised to see how SBI harasses costomers even after so much of competition. Many people do not maintain accounts with SBI, they are much more comfortable with other banks. Many of them are PSU. Still their services are much better than SBI.

                                      I had a pathetic experience with SBI Shakespeare Sarani Branch, Kolkata recently. I submitted an application for my change in Surname with changed PAN Card and Aadhar card. I was carrying both the original documents PAN Card and Aadhar Card with my changed surname. All other banks have changed my surname with PAN Card copy itself.

                                      Mr Biswajit Chakraborty, branch manager of Shakespeare Sarani Branch Kolkata did not change my surname in my account even after seeing the original PLAN Card and Aadhar Card.

                                      This is just harassment to the customers.
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                                        Smt Shobhana Prakash Shrivastava
                                        from Lucknow, Uttar Pradesh
                                        Mar 6, 2017
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                                        Address: Chhatarpur, Madhya Pradesh, 471001

                                        Dear sir
                                        I have a personal savings bank account no. [protected] at your ADB Chhatarpur (MP) branch and normally transact online.

                                        Yesterday on 5th March 2017 I tried to recharge my BSNL mobile phone ( UP East mobile no. [protected]) through SBI net banking from the same account. The amount Rs. 220/- has been debited from my aforesaid account as per the latest bank statement but the same has not been transferred to BSNL . The time indicated in my SMS from SBI is 16:36 .

                                        The Transaction Ref. No.of above debited amount is IGAAXHVSB5 .

                                        I request you to kindly look into this matter which affects my interest with net banking at this time when digital payment is becoming a dire necessity.

                                        Thanking you,

                                        Sincerely
                                        Shobhana Prakash Shrivastava
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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