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State Bank of India [SBI] Complaints & Reviews

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A
Agaga
from Faridkot, Punjab
Mar 7, 2017
Resolved
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Resolved

Address: Amritsar, Punjab, 143001
Website: passport online

Hello,
I, LOVEPREET SINGH was applying for passport through online mode and initiated a payment of 1500 using a state Bank of Patiala internet banking the amount Rs. 1500 got deducted from the bank account, but the payment status in the passport application portal was failed. It’s been 11 days payment has not been refunded to the bank account. Kindly look into the issue and resolve it as soon as possible.

Thanking you

Application Reference Number 17-[protected]
Given Name : LOVEPREET SINGH
Payment Status (Internet Banking): Failed...
Mar 7, 2017
Complaint marked as Resolved 
Please my complaint solve immediately my. Mob. No.7696291468 www.passportonline.com
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    A
    albert carlos
    Mar 7, 2017
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    Sbi employees are most uneducated and pathetic when it comes to providing info.even sbi manager don't know rules and regulations of their bank.why do ya hire rogues who don't know anything about your own bank.i have a cheque bounce case which says KINDLY CONTACT DRAWER.nobody in bank can rectify the exact reason why cheque was returned.they behave like bunch of illiterate giving and guessing different reason.IF A CUSTOMER DON'T KNOW WHY HIS CHEQUE WAS REJECTED, HOW DO WE RECTIFY OUR MISTAKE.sbi employees are most hostile and lethargic rogues.for each and everything they will say 'GO TO HOME BRANCH 'EVEN TO GIVE INFO.why did ya computerise your banking and why do ya feel proud to say SBI CORE BANKING .sbi is same as bank which was 30 years back which used to run on paper and ledger books. sbi employees dunno why they are provided with computers.i dunno how sbi hires such dumb idiots into banking who can't give exact reason for cheque return. most of sbi employees dunno even things that are written on sbi website.even sbi manager is ignorant of that. SBI IS MOST UNFRIENDLY BANK TO SENIOR CITIZENS AND PENSIONERS.they want 70 year old to behave like 30 yr old.

    they have customer care which is useless like its employees, they dunno anything, they just ask to contact home branch.home branch says they dunno cuz it happens in cts. to whom should we ask for genuine info, i have contacted 3 sbi bank branches, i got 3 different answers. SBI HAS DIFFERENT RULES FOR DIFFERENT BRANCHES ACCORDING TO ITS EMPLOYEES.

    SBI ROGUE EMPLOYEES ARE BUSY IN SERVING RICH AND FAMOUS THROUGH PHONE CALLS AND MAILS. THESE ROGUES DON'T GIVE INFO AND ARE VERY HOSTILE TO COMMON MAN AND SENIOR CITIZENS. THESE ROGUES GIVE BRANCH PHONE NUMBERS, THEY ARE VERY HOSTILE TO SPEAK ON PHONE OR GIVE INFO TO CUSTOMER WHO HAS ACCOUNT IN THEIR BANK. REMOVE PHONES FROM YOUR BANKS IF YOU DON'T WANT TO ANSWER CUSTOMER QUERIES.

    SBI THE LARGEST ROGUE BANK IN INDIA SERVING RICH AND FAMOUS ROGUES.YOUR BANK SUCKS BIG TIME.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      J
      Jawed Khan.vahed Khan
      from Pune, Maharashtra
      Mar 7, 2017
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      Address: Wardha, Maharashtra, 442001

      My self jawed.v. Khan and I am account holder in your sbi Khopoli Branch since 2008 but company relocated to me at wardha city Plant so I can not reach at Khopoli Branch and my account has inactivated therefore I decided to close my home branch Khopoli's account so please close my sbi account my a/c no [protected] after closing pls, inform to me in my mail or cell number i am giving to you my mail address/ [protected]@gmail.com/[protected]
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Dear Sir,
      I am a resident of Gurgaon, Haryana and I have been getting my pension regularly since my retirement. This is the first time that my pension has not been credited to my a/c. Could it be possible for you to give me reasons for this lapse.
      Thanks,
      SkChadha
      My atm is not recevied.
      Atm despetched on 18/12/2016
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        B
        bharadhvaj
        from Hyderabad, Telangana
        Mar 7, 2017
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        Address: 500007
        Website: portal2.passportindia.gov.in/AppOnlineProject/secure/SearchArnAction

        Hello,
        I, Srirambharadhvaj reddy ramidi was applying for passport through online mode and initiated a payment of 1512.75 using a HDFC Bank Debit Card the amount Rs. 1512.75 got deducted from the bank account, but the payment status in the passport application portal was failed. It’s been 9 days payment has not been refunded to the bank account. Kindly look into the issue and resolve it as soon as possible.

        Thanking you

        Application Reference Number : 17-[protected]
        Given Name : Srirambharadhvaj reddy Ramidi
        Payment Status (Internet Banking): Failed
        submission date: 26/02/2017
        payment date : 26/02/2017
        Dear Customer,

        I request you to share your account/customer Id/Card, Transaction details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

        -Bejoy
        HDFC Bank Customer Assistance
        Debit card using janata sahakari bank, debit amount Rs.1512.75.Bank allready deduct this amount.Date[protected].Particulars-POS:PASSPORTSEVAM/SBIPG/[protected].DEBIT-Rs.... ( Transaction Date-17.02.2017. Transaction Id:. ARN :17-[protected]All are my passport details)
        Debit card using janata sahakari bank, debit amount Rs.1512.75.Bank allready deduct this amount.Date[protected].Particulars-POS:PASSPORTSEVAM/SBIPG/[protected].DEBIT-Rs.... ( Transaction Date-17.02.2017. Transaction Id:. ARN :17-[protected]All are my passport details)
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          S
          shiivaw
          from Rajahmundry, Andhra Pradesh
          Mar 7, 2017
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          Address: East Godavari, Andhra Pradesh, 533005

          Dear sir,

          I had applied for a Sbi Simply Click VISA credit card. A lady executive called me up and promised me that definitely you will get the credit card to ur residence.

          I got one message from SBI stating your application is under process. Then next day under online status of SBI credit card they mentioned

          "We regret to inform you that your SBI Card Application could not be processed since it does not meet our policy. We thank you for your time."

          I have given all the documents .Please tell me what are the reasons for rejectting my application. And how to applyagain.
          APP NO:[protected]
          D.O.B: 30.01.1987
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Sir was send Rs.25000 to wrong account number a/c [protected] name mr. vijay jindal, branch jagadhari ifsc code. 0004332 sir please give me my return money to my account my name is amol ingole from maharashtra my a/c is [protected].
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            S
            singh@niru
            from Pune, Maharashtra
            Mar 7, 2017
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            Address: Nagpur, Maharashtra, 440013
            Website: sbi online banking

            Dear sir,

            i forget my sbi online banking username and password by mistake there why i can't use my onlinesbi banking services. If any way is there to recover my user name & password then plz help me, To use this facility again.

            Details of my account:
            Full Name :Nirmala singh thakur
            A/c with SBI chaoni nagpur
            A/c No. is [protected]

            Thanks & regards,
            Nirmala singh thakur
            +91 [protected]

            Complaint comments 653 Comments Updated: Dec 31, 2016
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            State Bank of India [SBI] customer support has been notified about the posted complaint.
            I have transfered money to my cousin account, money was debited in my account but the same was not received by him...i have already registeres an comlaint but there is no
            Sir,
            I have posted requisition sleep for getting multicity cheque book for my saving account no. [protected] at SBI main branch Yavatmal. Nearly one month has gone but still I have not recevied my cheque book.
            You are requested, kindly to look into the matter & oblidge
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              B
              Bharath Sai Tadikonda
              from Sathupalli, Telangana
              Mar 6, 2017
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              Address: Guntur, Andhra Pradesh, 522001
              Website: www.sbicom

              Dear Sir, My name is Bharath Sai Tadikonda, having account no : [protected], at SBI OLD Guntur Branch, GUNTUR. I have deposited an amount of Rs. 22, 000/- through CDM Old Guntur at 8:05 pm on 06/03/2017. But all of a sudden it has appeared on the screen that "your transaction has been cancelled and contact your branch for further compliance". Please do the needful as soon as possible.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Dear sir i have linked my adhaar[protected] with my bank account ([protected]) and my lpg distributor also. My lpg id[protected]. But according to npci adhaar linking status in bank not linking. My bank said they had done from his side and updated my adhaar with my bank account. Please tell me the solutions about this issue.
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                L
                Lakeswar Taye
                from Kolkata, West Bengal
                Mar 6, 2017
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                Address: Dibrugarh, Assam, 8989
                Website: Consumer forum

                Dear sir/madam,
                My name is lakeswar taye.. I have deposited the amount of rs 1500rs/- in the atm machine, dibrugarh gabharupathar branch assam, dibrugarh 786003 dated 1.3.2017 at 6.45am. Today six days running but it was not credited into my account it has shown that temporarily unable to process. Money has not came back.. And also not credited in to my account. On that day itself i have given complaint to sbi branch on the same day at 10am. They have taken the letter and they said that we will call you. But there is no call till. Or not credited the amount. You can check the camera footage also.. Please do the needfull
                My name :lakeswar taye
                A/c num:[protected] sbi
                My ac branch dibrugarh university,
                My registration mobile no is [protected]
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Mar 06, 2017
                Updated by Lakeswar Taye
                Dear all who saw this message please dont share any complaints heare BCOZ I was complaints and this no is call [protected] and say please give me card number expires date and last three no, its fake mail Id if I all details to him this then hijack ur money
                Mar 08, 2017
                Updated by Lakeswar Taye
                Dear C care my LAKESWAR Taye I was complaints but now I return S cancel my Complaints because my refund is completely successfully fefund in my account and I request all whos r read another mail PLEASE dont take any ATM card number S details in future its Dangerous crime, PLEASE dont do in future, Thanks
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                  K
                  KSSRamachandra Rao
                  from Hyderabad, Telangana
                  Mar 6, 2017
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                  Address: Hyderabad, Andhra Pradesh, 500020

                  My SB a/c no is [protected] with SBI Old MLA Qrts Hyd Code no 01880 I had made online payment on 13.02.2017 for Rs.638.00, towards TSSPDCL Electricity bill payment.(nos 36331094 transfer to 3199627).The Elcy dept said it did not receive amount till 4th March 2017.They sent another bill as Rs.638 paid on 13.02.2017 did not reach Elcy department so far.please trace and rectify
                  Position.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Mar 05, 2017
                  Mabusubhani Dudekula's response
                  Old number missing but .new mobile number [protected] change the mobile number
                  Sir, my name DUDEKULA PEDDA MABU SUBHANI SBI account number [protected], Debit card no [protected] Atm withdraw not working sir please find attached the my account details sir.

                  Thank you sir
                  Subhani
                  [protected]
                  Sir, Please help me Remov my old mobile number and pls. Reg. My new number [protected]
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                    E
                    Eon Zeu Nabam
                    from Kolkata, West Bengal
                    Mar 6, 2017
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                    I've lost my cellphone and so my old sim along with it, which was registered for the sbi account of mine. So, my humble request is this that kindly change my no. To this-[protected]. I'll b very much helpful. i've already tried my best at changing my mobile no. I'm a school student and i'm still a minot to hold an ATM. Kindly change my registered mobile no. As soon as possible..!
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Mar 01, 2017
                    lhtare's response
                    800 please account money transfer
                    Dear sir My name is Narayan D Chavan my account number is. SBI [protected] branch name Manwat ATM card no SBI ++++++++++++0317. MY ACCOUN BALENCE DEBIT To transfer card SBH card number ++++++++++++7820 not account credit balance plez. help ME SBH account number [protected] HOLDER NAME LAXMAN H TARE. HELP ME. NARAYAN CHAVAN
                    Dear sir
                    Sbi koderma district chandwara branch.staff is not working his duty as a cashier. Hear allots of bank customer full day waiting but customer bank working not happy with bank staff working.
                    Becouse only one counter working and other counter no body seating thats complainting please take action
                    Hi,

                    I did transaction for tata sky through mVISA of amount Rs.200
                    It got debited from my account but it is not added to my TATA SKY account.
                    Below is my Payment reference number
                    TO TRANSFER
                    QR Payment Ref. No: 706001A00002
                    My account number is [protected]
                    Please credit my Rs 200 to my account

                    Thanks
                    Manikandan Muthiah
                    Respected sir,

                    It is submitted that bearing my SBI Cassi navigate branch Account No [protected]. Kindly change my old mobile No [protected] in place of new mobile No is [protected]immidiately.

                    i shall remain thank full to you,

                    Kashinath m Bhawarthe
                    At-Mhaskal,
                    Post -Titwala,
                    Tal-Kalyan, dist-thane,
                    Pincode-421605
                    .
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                      S
                      sanjiv pappu
                      from Indore, Madhya Pradesh
                      Mar 6, 2017
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                      Address: Mandla, Madhya Pradesh

                      I am Sanjiv Jain from MANDLA [MP] i approached to Padaw branch Mandla to open my new account, before it i applied online and put my all farms to Mr. Veena [concern officer], he was talking in mobile when he be free he asked me to show original document i told i lost my pan card and i may show you acknowledgement but he refused and just opposite he do not ask to other about, my question is if i lost my oe pan card and i am agree to show acknowledgement of applied for renew my card so why i was refused to open my account according to him he bounded with rules and regulation but i think acknowledgement is enough document to show and if Mr. Veena follow rules so why he keep talking in phone and keep standing customer my TCRN is ac88657754 and TARN is AA24188010, here i want to mention please save the customers right
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Dear Sir, I holding the SBI account branch 'Bordumsa' code 9407 in 2 Mar 2017 I submitted SMS alert form to register my mobile no.[protected] of account [protected]. But still not register why ?
                      Sir, please register my number I need online transaction anytime as I'm a student..
                      With ref to a/c num [protected] the atm annual charges charged thrice as
                      RS 115 and Rs 230 on 16/2/17 for a debit card.Here i request you to kindly revert charges and credit it to my account.
                      Please guide me how to login to loan account and check the balance.
                      I don't have any account with SBI, when I took loan they provided me a/c number.
                      I purchased online products through my paytm wallet and used sbi debit card but they deduct double amount of the price i have purchased, i called in paytm, sbi and that online shopping web but no one solved my problem yet. and i also didn't got any refund
                      My cheqc is not clear last one month & sbi staff behevior is not gd..three time complain sbi bank but his not proprl anwser..
                      I would like to change my examination center from vishakapatam to Hyderabad ... due to some emergency ... please help me out with some solution ...

                      Please do reply r reach me out to my mail I'd : [protected]@gmail. Com
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                        S
                        sonu2712
                        from Ahmedabad, Gujarat
                        Mar 6, 2017
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                        Address: Vadodara, Gujarat, 390012
                        Website: sbi bank

                        I have done withdrawal from ATM at adb brigade at harni Vadodara .But I have not received cash and deduction message has been received.

                        When I gone to harni gam SBI branch manger suggest to launch complaint at home branch.as it was my salary for whole month.kindly suggest.I don't know the home branch.where should I write the letter as the amount is 8500 .
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Feb 26, 2017
                        [email protected]'s response
                        Unauthorized online transaction for giving OTP to other and RS:8100 withdrawl Account No [protected] Account Name Shanigaram Anjaneyulu
                        Feb 28, 2017
                        CHANDRACHUDASAHOO's response
                        Refund reference number for Rs.499.00 is 75260827019011394650146
                        Refund reference number for Rs.599.00 is 75260827019011394658172.
                        18JAN 2017
                        Refund reference number for Rs.499.00 is 75260827019011394650146
                        Refund reference number for Rs.599.00 is 75260827019011394658172.
                        RESPECTED SIR,
                        kindely register my sbi acount no [protected] and card no [protected] with my mobile no [protected]

                        thankyou
                        Unuthorized online transaction for giving OTP to other
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                          A
                          anilshar24
                          from Gwalior, Madhya Pradesh
                          Mar 6, 2017
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                          Address: 495677

                          I am anil kumar sharma customer of your sbi
                          Bank, when i doing transaction on 26/02/2017 and 27/02/2017 my money
                          Deducted from my account but my transaction is failed from bhim app
                          But mini statement of transaction showing successfully. For this i
                          Complaint in sbi branch i. T. I rampur korba (Chhattisgarh) but they
                          Never gone through it. The amount of money is 14000 rupees. Please
                          Kindly take action and resolved my problem fast.

                          Transaction detail

                          Date transaction id time
                          27/02/[protected].17.32
                          26/02/[protected].52.13
                          26/02/[protected].17.16
                          26/02/[protected].16.25

                          Customer branch detail
                          Sate bank of india
                          Ifsc - sbin0006047
                          I. T. I colony rampur
                          Korba - chhattisgarh

                          Coustmer detail
                          Anil kumar sharma
                          A/c no - [protected]
                          Mobile no - [protected]
                          Sate bank of india
                          Korba - chhattisgarh
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Mar 08, 2017
                          Updated by anilshar24
                          My problem not resolved and my caes pending still here
                          Mar 08, 2017
                          Updated by anilshar24
                          No body person is call me and no one any SBi person call me...very bad
                          Myself mrs.Vijayadevi Sutale had deposited a cheque on 25th of January 2017 in bhiwandi branch. It has been more than 30 days still it is not cleared. I has visited 2-3 time to know what is the issue but your staff didn't give me proper answer. I request you to clear my cheque as soon as possible.
                          Dear sir,

                          Could you update to mobile No below account no:[protected].

                          Am trying to REG[protected]sent to [protected], but its no happen, kindly help with me.

                          regards
                          Kumar S
                          [protected].
                          Sir mera account band ho gaya hai to phir she chalu karwane ke liye form jama kar diye phir bhi chalu nahi hua
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                            A
                            Ankit Gujjar
                            from Noida, Uttar Pradesh
                            Mar 6, 2017
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                            Address: Moradabad, Uttar Pradesh, 170102090
                            Website: SBI

                            To,
                            The Chief Branch Manager
                            State Bank Of India
                            Main Branch

                            Subject: Charge dispute "Refund never processed"

                            Dear sir

                            A refund of 699 rupees was successfully processed on 1 January 2017 to my account. This amount should have been credited to my SBI account by now, but i have not received the refund till now.

                            I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                            I have confirmed with amazon and they have successfully processed the refund

                            kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              S
                              sainagaraj
                              from Chennai, Tamil Nadu
                              Mar 6, 2017
                              Resolved
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                              Resolved

                              Address: Chennai, Tamil Nadu, 60004

                              Dear Clearance Manager - SBI

                              I had deposited the cheque on last wednesday - 1.3.2017, Still the process is not cleared - The cheque drawn from ICICI Velachery to my sbi account.

                              Since there is no updation in my balance, that the process is started or not, i am unable to get details, today i met them, they told me to wait still two more days or to come back and remind them, Then it moves more than a week.

                              Please do the needful at the earliest

                              Regards
                              Sai
                              Mar 6, 2017
                              Complaint marked as Resolved 
                              still not cleared
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                H
                                hapinder hothi
                                from Mohali, Punjab
                                Mar 6, 2017
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                                Respected sir I Harpinder Singh ex army 7 Sikh Regt was retired on 30 November 2016 corrigendum ppo bearing number is S/45399/2016/army my account number [protected] State Bank of India Nehru gate batala my PPo received on November 2016 and all of my course mates got their pension and lumsum amount I am facing financial hardship please consider me has a special case pay the amount at the earliest. Thank you sir your faithfully.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                I am really surprised to see how SBI harasses costomers even after so much of competition. Many people do not maintain accounts with SBI, they are much more comfortable with other banks. Many of them are PSU. Still their services are much better than SBI.

                                I had a pathetic experience with SBI Shakespeare Sarani Branch, Kolkata recently. I submitted an application for my change in Surname with changed PAN Card and Aadhar card. I was carrying both the original documents PAN Card and Aadhar Card with my changed surname. All other banks have changed my surname with PAN Card copy itself.

                                Mr Biswajit Chakraborty, branch manager of Shakespeare Sarani Branch Kolkata did not change my surname in my account even after seeing the original PLAN Card and Aadhar Card.

                                This is just harassment to the customers.
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                                  S
                                  Smt Shobhana Prakash Shrivastava
                                  from Lucknow, Uttar Pradesh
                                  Mar 6, 2017
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                                  Address: Chhatarpur, Madhya Pradesh, 471001

                                  Dear sir
                                  I have a personal savings bank account no. [protected] at your ADB Chhatarpur (MP) branch and normally transact online.

                                  Yesterday on 5th March 2017 I tried to recharge my BSNL mobile phone ( UP East mobile no. [protected]) through SBI net banking from the same account. The amount Rs. 220/- has been debited from my aforesaid account as per the latest bank statement but the same has not been transferred to BSNL . The time indicated in my SMS from SBI is 16:36 .

                                  The Transaction Ref. No.of above debited amount is IGAAXHVSB5 .

                                  I request you to kindly look into this matter which affects my interest with net banking at this time when digital payment is becoming a dire necessity.

                                  Thanking you,

                                  Sincerely
                                  Shobhana Prakash Shrivastava
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Mayacom12
                                    from Kolkata, West Bengal
                                    Mar 5, 2017
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                                    Address: Barpeta, Assam, 781316

                                    FROM :
                                    BRAHMDEO
                                    S. B. A/C No. : [protected]
                                    IFSC- SBIN0005358
                                    Address :
                                    Vill-Ghilajhari, PO-Howly, PS-Howly
                                    Dist-Barpeta (Assam) PIN-781316

                                    To :
                                    The Branch Manager
                                    State Bank of India
                                    Howly ADB, Howly

                                    Dear Sir,

                                    Sub :- Unlock Internet Banking User ID.

                                    I REQUEST TO UNLOCK MY INTERNET BANKING USER ID.

                                    Thanking you,

                                    Yours Sincerely

                                    (Anowar Hussain)
                                    Customer Name
                                    S.B. A/C. No. :[protected]
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    From: Radheshyam
                                    S.b. A/C No.[protected]
                                    IFSC.CODE.SBIN0009982
                                    Address
                                    Vellaga.Sehri bujurg PO.Pathra bazaar district. Siddharth nagar
                                    pin.272153
                                    To:The Branch Manager
                                    state bank of India
                                    AURATAL ADB, AURATAL
                                    Dear Sir,
                                    Sub:-unlock internet banking user ID,
                                    I Request to unlock my internet banking user id thanking you,
                                    Yours Sincerely
                                    (Anowar Radheshyam)
                                    Customer Name
                                    S.B.A/C No.:[protected]
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                                      zubed123
                                      from Pune, Maharashtra
                                      Mar 5, 2017
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                                      Address: Hingoli, Maharashtra, 431512

                                      Hello sir/madam,
                                      I'm sayyad jubed have bank account in SBI basmath.I had a master card debit card and it had expired on 12/2016.So i ask them i want to renew this.they tell me give the application @ counter no.7.The employee at counter 7 has taken application from me 3 times.I think he just takes application as a paper for dust bean.And they passes the customer to each other just like passing football to each other.One of the employee @ counter 5 tell me not to give any application it will regenerate new one automatically.Finally i've tried tollfree number but they told me either you have to submit application manually @ branch or you can apply from here if you have net banking.I dont have net banking so i thought i should take net banking first.I've filled online form @ onlinesbi for net banking but final approval from bank employees is mandatory.visited bank and as usual they are passing me to each other.Finally i thought i should have to open bank account @ BOI or Axis bank.Employees of SBI trying to make bank useless like them.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        chirayu1980
                                        from Ahmedabad, Gujarat
                                        Mar 5, 2017
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                                        Address: Ahmedabad, Gujarat, 380013
                                        Website: onlinesbi.co.in

                                        I have two accounts with sbi (pragatinagar) Ahmedabad.
                                        1. a/c no. [protected] regarding this complaints are as follow.
                                        (a) my old atm/debit card (master card) expired in july 2017 but I was not issued a new card till november 2017. when I asked or the new one at the branch with request of a type of new card with minimum annual charges, I was provided new one (visa debit card). Now this card has been charged 172.50 rs. As per the old charges. while most of the other customers are charged annually 115 rs. only. I don't need this much expensive card I already mentioned then also I have been charged 172.50 rs. I am not satisfied with the response of my demand by the bank in this case.
                                        (b) recently I have submitted cheque book request through atm machine for the same account and I have been charged 57.50 rs for that. I am surprised last time I asked for the cheque book for this account on 26/10/2015. then why I have been charged now after almost 1.5 years? atleast I must be provided 20 leaves per year. every time they are charging for every leaf of check book. I am highly unsatisfied by this approach of the state bank of india.
                                        (2) I have another joint account with my wife in the same branch a/c no.[protected] since last three years every years I am giving complaint for atm /debit card of this account is missing and got cancelled from the bank still they are charging 115 rs. for the card which is already blocked and new card is not taken by us. and telling that from next year it will not be charged. recently in this February also the same has been charged. this year blocking complaint number is [protected].
                                        hoping
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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