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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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A
arun kumar rastogi
from Delhi, Delhi
Dec 18, 2016
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Address: Gurgaon, Haryana, 11085
Website: www.tatacard.com

I am holding a TATASBI CARD since 2007 ([protected])
I am frustrated with services of this card.
Yesterday (on 16.12.2016) I booked railway ticket and Rs 1410.00 was debited to my card .IRCTC did not booked the tickets for want of payments from SBI CARD .When contacted on 16.12.2016 and 17.12.2016 the SBI helpline told that refund will be made in 21 days .What is benefit of payments by SBI CARD .My money is blocked this means that TATASBI CARD is not proper in doing transaction and one should shift to other card .What is my fault and SBICRAD people is not responding .Suppose I have limited amount at one's disposal and that too is blocked by CARD Provider what one will do .Govt is emphasizing for more and more cash less transaction but Card Provider is doing these non sense thing .It can be a mistake of SBI or IRCTC but I am the sufferer.

Details of transaction

"on 16.12.2016 I booked 3 railway tickets Transaction ID no [protected]

for Train no 12265 DEE to Jammu date of journey 03.02.2017. I made the payment through SBI Card [protected] and they debited Rs 1410.00.But the tickets has not been booked .Only Transaction ID is appearing and status is payment requested . Please let me know whether my tickets has been booked if not please let me know my fault .Payment has been made by SBI CARD as above
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    Bri Jesh
    from Hyderabad, Telangana
    Dec 18, 2016
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    Address: 500008

    Team,

    I've deposited 29000 in your account on 17th nov, 2016 via cash deposit machine, however the amount is not credited in my account, please look into this.

    I've been trying to contact you folks, but fail to get any proper response from you. I've also contacted you via facebook and twitter too.

    Request you to look into the request ticket no.:cd[protected] raised.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      P
      praveen pundir
      from Patna, Bihar
      Dec 17, 2016
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      Address: Dehradun, Uttarakhand, 248001
      Website: onlinesbi

      Sir,
      It is to inform you that i used my debit card for payment on 10 December.2016 for an amount of 1633/- every time the message of transection cancle is shown, However, the amount was two time deducted from my account. Shopkeeper has shown me the statement of his account where only one transection is shown completed but the other transection which has been debited from my account is not shown in his bank statement. my account statement detail with account no is attached herewith for immediate necessary action.

      Encl: Bank statement attached.

      Regards
      Praveen Pundir
      [protected]
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        H
        Himangshu Nandi
        from Kolkata, West Bengal
        Dec 17, 2016
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        Address: Kolkata, West Bengal, 700032

        On 10th dec 2016, i purchase goods from spencers. Kolkatta and pos no is pos[protected] and amount is rs.3902 and same date from paytm i transaction amount rs 100 and pos no is pos[protected]. But both transactions are failed and amount deduct from account. But till now i am not getting refund my amount at my account.

        And also i complain through https://cms.onlinesbi.com/CMS/ and then generate a complain no op[protected].
        After some days i got a phone no to contact at bank and no is [protected].
        I contact with the person but he not provide any solution.

        Kindly see the mater

        Himangshu nandi
        A/c no [protected]
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          A
          alok_conr12
          from Delhi, Delhi
          Dec 17, 2016
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          Address: Gurgaon, Haryana, 122001
          Website: WWW.SBICARD.COM

          Someone has used my SBI credit card and done fraud transaction of amount 40, 000 Rs on 3rd Nov 2017 from Merchant "Amazon.in" . I tried to investigate individually and asked address details of culprit from amazon where they have courier products to culprit but they are not ready to share with me as it is confidential .
          Culprit had already card details, exp date based on this information done transaction .
          Merchant is ready to share details with Bank but bank is not interested to investigate this issue in deep even don't want to catch culprit .

          Please take action against SBI credit card department and help to resolve this issue.

          Thanks,
          Alok
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Dec 17, 2016
          Updated by alok_conr12
          I was using this sbi credit card no: "[protected]" and I got a fraud call from this no " [protected]" on 3r nov 2016 who herself introduced her as Deepti Sharma an SBI employee and she did transaction of total Rs. 40, 000 to Payu.in and woohoo.com.

          Culprit had used my credit card in PAYU then after purchased electronic gift card from woohoo.com and redeemed this amount in Amazon.in but woohoo does not want to share Egift card number with me as they told me it is confidential and they can share with the SBI bank directly an bank is not interested to take address of culprit from merchant .

          I had already sent mails to Cyber Crime branch and informed the same fraud transaction to police station Gurgaon.

          Woohoo has shared below details of culprit who made this fraud transaction and below address looks like fake address.

          Customer name - firstname lastname
          Mobile number - [protected]
          Email id - [protected]@Gmail.com
          Address - line_1 line_2 city, region, 000000 India

          I am holding this credit card from more than 1.6 years and paying all my dues timely, also I avail your services considering SBI a Prestigious brand whom one can trust, but this incident had forced me to think how easily some outsider avail confidential information of your customer and do such fraudulent transaction where in instead of tracking the culprit bank is asking me to Pay back the amount.

          Reconsider this entire incident for resolving this issue for justice .Please enquire this from your end to resolve this issue.

          Thanks & Regards,
          Alok
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            J
            Joshobanta Deb Laskar
            from Port Blair, Andaman and Nicobar Islands
            Dec 17, 2016
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            Address: Kamrup Metropolitan, Assam, 781014

            Dear sir, i sr joshobanta deb laskar aged 62 years visited your tpa posted at zonal office nearly five times in total in respect of submission of my medical bill related to my treatment for shoulder impingement and another bill related to my wifes treatment for thyroid problem and less count of blood platelet and resultant giddiness offs and on, etc. After five days visit i submitted my bill to the deputy manager at the zonal office guwahati and after some time i got mobile message about my one bill paid in full, and another paid partially and there is no information for the third one. Again i visited the tpa at the zonal office guwahati and when inquired he told me that my one bill is rejected. I requested him to give me the email address of the higher authority he gave me the e mail address as : [protected]@sbi.co.in and there i did not find any such e mail adress. I have sent detalis of the complaint to my cm, zonal office, guwahati with a prayer for review and reconsideration of my genuine bill which is not prohibited by the exclusion list of the uiic mediclaim floater scheme. The very authoritative behaviour of the tpa is not helpful at all. Once the tpa very authoritatively told me to come '"and submit the bill on one thursday i. E. 24/11/2016 and wh3n i visited on that date it was found that he was not present and i have to submit my bill to the dy manager, hrd zonal opffice guwahati. I also request your good office to see that my bill is given due scrutiny.in all my bills, there is no misrepresentation or non-disclosure of facts and therefore should not have rejected. I pray for your kind intervention in this matter and let me get justice from your end. Thanking you sir - j deb laskar (Sbi[protected] policy: [protected]p[protected].
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              S
              subodh395
              from Noida, Uttar Pradesh
              Dec 17, 2016
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              Address: 110015

              Dear sir,
              I am deposit 40000/- INR in SBI cdma machin ( cash deposit) mashin in my acount
              Account no is [protected] on date 11 Nov 2016 but some error amount is not showing in my account and cdma recipt is also not recived
              I am also give complaint in Moti nager nagfgharh road Delhi SBI branch but i am not recvied viedresponce from bank

              Kindly do needful for that

              Name Subodh kumar
              Mob no [protected]
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                K
                khan1958
                from Lucknow, Uttar Pradesh
                Dec 17, 2016
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                Sir, I am saving account holder of jail road branch LUCKNOW, a/c no. [protected], I have used my debit card for shopping on 10/12/2016for worth Rs.1543/ on pos-[protected] at Vishal Mega Mart txn#[protected] but card got declined but latter I got message that Rs.1543/ is deducted from my a/c. Amount is not credited to my a/c up till now. Pl. kindly solve the issue. SHABE NOOR
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  A
                  Ansuman Sing
                  from Mugma, Jharkhand
                  Dec 17, 2016
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                  Address: 752055

                  I have used debit card on atm ID 1FDBHU16 Located near old bus stand khordha on 16/12/2016 at 19:48 pm for withdrawal of Rs.2000/-but no transaction was made and shown as transaction declined . Failing to that i have gone for online mini statement through my mobile & found that a sum of Rs.2000/- has been debited from my account. Therefore I request to please make an arrangement to refund me the debited money of Rs2000/- & oblige.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    A
                    Ajeet Kumar chandi
                    from Delhi, Delhi
                    Dec 17, 2016
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                    Address: Nalanda, Bihar, 803108
                    Website: WWW.SBI.IN

                    Dear Sir,
                    My self Ajay Kumar consumer of sbi A/C NO.- [protected]. I have payment through SBI debit cart to pous machine on date 11/12/2016.1 time transaction RS 1440 but slip not exits 2nd time same amount transaction slip received but amount transaction in my account two times but till date no money refund in my account. please resolve this issues.
                    I have already customer complain on 14/12/16. but till date no any solution.

                    Thanks & Regards
                    AJAY KUMAR
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Dec 19, 2016
                    Updated by Ajeet Kumar chandi
                    Dear Sir,
                    Again Request please resolve my issues earliest.
                    Complaint ID: 1448685
                    Dec 20, 2016
                    Updated by Ajeet Kumar chandi
                    Dear Sir,
                    Again request please resolve my issue.
                    Complain Ticket Number of SBI: PO[protected]
                    Dec 22, 2016
                    Updated by Ajeet Kumar chandi
                    Dear Sir,
                    How can use online payment one transaction problem . my complain registered on 14/12/16. but till date not take any action in your side.
                    also attached hare with account statement on 11/12/2016.

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                      S
                      sugamagarwal27
                      Dec 17, 2016
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                      Address: Moradabad, Uttar Pradesh, 244001

                      My mobile number is registered with Sbi i receive OTP and other updates on it but when i am trying to register with *99# sending sms MBSREG with my account number to [protected]
                      the reply comes
                      " THIS MOBILE NUMBER DOES NOT MATCH WITH BANK RECORDS"
                      Please tell me the way how i can use *99# service

                      i asked with few other persons having bank with SBI they are also facing the same problem
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        D
                        Daut ali
                        from Kolkata, West Bengal
                        Dec 17, 2016
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                        Address: 731214

                        Respected Sir,
                        I Md.Daut Ali would like to inform you that my daughter Noureen Akhtar Sukanya Samriddhi Account ( SSA ) bearing Number [protected] have already closed from Post Office Illambazar and transferred to SBI Sukhbazar, Illambazar, Birbhum-731214 (W.B) ( Branch Code-11380 ) . In this regarding post office Illambazar above mentioned account postal cheque with old Passbook, SB10 (B ) Form, KYC document already sent to SBI Sukhbazar Branch near about 2nd week of November for further action at SBI Sukhbazar kind end but after few weeks passed and much time is wasted SBI Sukhbazar branch not completing the formalities to transfer process and when I telephonecally conversation with SBI Sukhbazar Branch Manager he state that it is a new process of transfer account from post office to SBI and he is not concerned about the process thoroughly. However, he also state that our all the bank staffs busy for demonetization process now a days and he will intimate me after knowing the transfer process.
                        In this connection I am e-mail to SBI Sukhbazar on 30/11/2016 but no response / replies yet to received from there. Sir, how long I wait or how I do for complete transfer process and to activate the transferred SSA account and create a new Passbook with carried forward balance from previous SSA account.
                        Your kind assistance in this regard is being solicited and I look forward in much anticipation to hearing from you .

                        Thanking you,

                        --
                        Date:- 17/12/2016
                        Yours faithfully
                        MD.DAUT ALI
                        F/O Noureen Akhtar
                        M/NO. [protected]/[protected]
                        E-Mail ID- [protected]@gmail.com
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          PraveenPonmudiyan
                          from Bengaluru, Karnataka
                          Dec 17, 2016
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                          Address: Bangalore, Karnataka, 560103
                          Website: sbi

                          Whole over Bangalore I can give so many complaints like this. Whichever may party is ruling in Karnataka, facing the same problem in Bangalore. I am not aware of the cases of other people in Bangalore. If other people are also facing the same problem, it is regret to say that at the time of my favorites party’s rule in Karnataka and the same situation is continuing in Bangalore, for preventing these types of incidents only solution is call for a military rule in Karnataka. People will oppose my suggestion for many reasons, mainly n the name of freedom. In Bangalore people are misusing their freedom. So as per my suggestion military rule is better than any other rule in Karnataka.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Dec 18, 2016
                          Updated by PraveenPonmudiyan
                          At the work place of Bangalore, higher qualified person’s behavior is as same as BST Ceramic person. We will surprised, how they earned a higher qualified degree? We will thik, is there any value for qualification? If we are saying anything against their argument, we will became a problamatic person. Meanwhile, robber’s are also waiting to exploit that situation. That is Bangalore.

                          Massah Allah!!! UAE is beautiful.
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                            A
                            Ajay Sai
                            from Bidar, Karnataka
                            Dec 17, 2016
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                            Address: Medak, Andhra Pradesh, 502103

                            I want to take an account in S. B. I then I went to the bank of S. B. I near to commissionerat branch in siddipet then I am asked to the branch manager to open an account the manager has to to me there is not giving any accounts in the banks then I sad that in the andhra bank there are giving the account then why you don't then the manager has to that then you go to andhrabank why you come to S. B. I . Then I said sir this not the right manner to talk the public please to properly then he said go and complaint any were .were do you want and using vulgar language so please take the action about it
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              S
                              Shitu Sawant
                              from Delhi, Delhi
                              Dec 17, 2016
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                              Address: Katni, Madhya Pradesh, 483770
                              Website: sbi

                              Respected sir/mam
                              Myself [censored]alsujith salunkhe.
                              My account is with idbi.
                              Acc number [protected]
                              My customer id is 85707465

                              I sent neft from idbi to sbi

                              Bi beneficiary account details as follows

                              Acc no -[protected]
                              Name - anil tulsiani
                              Branch name - sbin0003710

                              Utr number 161207i[protected]

                              Date of sending 7 dec
                              Today 17 dec, 10 days have passed.

                              Please check weather my payment is in sus[ended account.
                              Ince i have a doubt about ifsc code beings wrong while bank account was correct.

                              Regards
                              Hital salunkhe
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                R
                                rkvidadala
                                from Palackattumala, Kerala
                                Dec 17, 2016
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                                Address: 500061

                                Rs 270/- debited from my sbi bank account no: [protected] of pbb, abide, hyderabad branch on[protected] at 11-20am, but not added to my payzapp account. Pos [protected], txn# 853300... Payzapp admin replied that the said transaction was declined and advised to contact the bank. Hence this complaint.. Please restore the debited amount to sbi ac.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  mahendiran1994
                                  from Bengaluru, Karnataka
                                  Dec 17, 2016
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                                  Address: 560075
                                  Website: www.onlinesbi.com

                                  Sir Actually, last Saturday(10/12/2016) I missed my atm card .After that, I blocked my atm card through online on this morning(Monday) and the server provided one ticket number.And also I gave request for new atm card through online…my docket no - EB[protected]IN . is not deliver on my address, and not try to trace my address . so plz give me proper status to my docket number .

                                  thank's

                                  MAHENDIRAN ( [protected] )
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    J
                                    Jatindra nath kotal
                                    from Kolkata, West Bengal
                                    Dec 17, 2016
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                                    Address: Zuje

                                    On 10.12.16, , , , , , , , , in a shop I used my sbi global debit card for purchase a mobile phone...but when the shop keeper swept my card in their computer to make my payment, , , , , , , , , , the computer declined my sbi debit card, , , , , , , , , , , , though approximately33000 rupees was departure from my sbi account...so now please refund my money as early as possible...in my sbi bank account...and myself Mr jatindra nath kotal (account holder of your mashila branch, at Andul in Howrah)...
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      amitpan3286
                                      from Banda, Uttar Pradesh
                                      Dec 17, 2016
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                                      Address: Amethi, Uttar Pradesh, 227817

                                      Dear sir,
                                      i want to say that we all are facing cash crisis but sir in my branch this problem persist more than other branches. cash distribution done two times in a week (09.12.2016-17.12.2016) bank manager & other staff do work for their friends & relatives, every time they distribute cash only 50to 60 person after that they announced cash is not available, bank manager & staffs are involved in inproper activity i would also tweet to PMO but not single feedback received. sir please take this case seriously & take proper action
                                      Thanks
                                      Amit pandey
                                      acc no-[protected](SBIN0009072)
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        amitchow
                                        from Noida, Uttar Pradesh
                                        Dec 17, 2016
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                                        Address: Kolkata, West Bengal, 700075
                                        Website: SBI Customer service

                                        I have used debit card on atm SBGATMIBBN[protected] Located near 212 bus stand santoshpur on 16/12/2016 at 7-15 pm for withdrawal of Rs.2000/-but no transaction was made and shown as transaction time out and there was no print out because of no paper slip. Failing to that i have gone for online mini statement through my mobile & found that a sum of Rs.2000/- has been debited from my account. Therefore I request to please make an arrangement to refund me the debited money of Rs2000/- & oblige.
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        Dec 17, 2016
                                        Updated by amitchow
                                        I Sri Amit Chowdhury have used debit card on ATM vide number SBGATMIBBN[protected] Located near 212 bus stand santoshpur on 16/12/2016 at 7-15 pm for withdrawal of Rs.2000/-from my SBI savings account No.[protected] of SBI Santoshpur branch but no transaction was made by that ATM and shown as transaction time out and there was no print out because of no paper slip. Failing to that i have gone for online mini statement through my mobile & found that a sum of Rs.2000/- has been debited from my account. Therefore I request to please make an arrangement to refund me the debited money of Rs2000/-on my above account at earliest & oblige.
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