Dec 17, 2016
Updated by alok_conr12 I was using this sbi credit card no: "[protected]" and I got a fraud call from this no " [protected]" on 3r nov 2016 who herself introduced her as Deepti Sharma an SBI employee and she did transaction of total Rs. 40, 000 to Payu.in and woohoo.com.
Culprit had used my credit card in PAYU then after purchased electronic gift card from woohoo.com and redeemed this amount in Amazon.in but woohoo does not want to share Egift card number with me as they told me it is confidential and they can share with the SBI bank directly an bank is not interested to take address of culprit from merchant .
I had already sent mails to Cyber Crime branch and informed the same fraud transaction to police station Gurgaon.
Woohoo has shared below details of culprit who made this fraud transaction and below address looks like fake address.
Customer name - firstname lastname
Mobile number - [protected]
Email id - [protected]@Gmail.com
Address - line_1 line_2 city, region, 000000 India
I am holding this credit card from more than 1.6 years and paying all my dues timely, also I avail your services considering SBI a Prestigious brand whom one can trust, but this incident had forced me to think how easily some outsider avail confidential information of your customer and do such fraudulent transaction where in instead of tracking the culprit bank is asking me to Pay back the amount.
Reconsider this entire incident for resolving this issue for justice .Please enquire this from your end to resolve this issue.
Thanks & Regards,
Alok