State Bank of India [SBI] Complaints & Reviews

Hi,
When I am trying to register on secure otp app, I am not receiving any otp on my registered mob no..
As I have used secure otp app before in other device, so I am not receiving any otp on message. Now I am not able to do any transaction without the app.
Please update the app, once someone has registered if he/she deletes the app then can't register again.

I was trying to add Rs 3000 from my SBI savings account to Paytm wallet online through my debit card on[protected] at 5.30 PM. However, the amount got deducted my account but did not credited in my Paytm account.
The transaction message i got was: Thank you for using your SBI debit card 459XX6205 for a purchase worth Rs3000 on POS [protected] at ONE97 COMMUNICATION LT txn#[protected].
Please expedite crediting the amount back to my SBI account.

To,
The Branch Manager,
State Bank of India
Repudi, Branch, Phirangipuram
PIN-522529
Date: 06 December, 2014

Sir/Madam,
I have a savings bank a/c in State Bank of India in Repudi, Main Road, Phirangipuram Mandal. Recently, I had changed my primary phone number which was registered for availing SMS and Net Banking facility of my a/c. Therefore, I wish to update my associated contact number of my a/c. Also, I wish to update e-mail id for getting bank related schemes and offers.

My savings bank a/c details:

Ac No. [protected]
Branch Name and Address: Repudi, Main Road,
Phirangipuram, Guntur District
(IFSC Code SBIN0008294)
My old contact No. Forgotted
My new contact No. [protected]
Email Id: [protected]@gmail.com

Kindly update my contact number and email-id as soon as possible.

Thanking you.

Yours sincerely,
Yedlapalli Singaraiah

Sir/madam 2days ago I tired to withdraw money from atm(hdfc) but I got message as transaction denied.I tired it twice but both tome I got same message. But when I checked I my account details then it showing as my 3000/- money has been deducted. I didn't get any message and money also. Even I tired many times to call customer care service but didn't get any good response.

Iam pravash kumar having SBI online internet banking account. I have received net banking user id and password kit from the bank and changed my user id and password. Now i have forgotten the pass word. I have user name and profile password with me. i have given the details in forgotten password and got the reply as i will get the same with in 10 days time. but now it is about 15 days, i have not received the same. when i approched the branch, they are saying you will have to pay Rs.50/- for getting the duplicate password and they says why you want to keep net banking A/c when you are unable to do that. kindly get me the pass word at the earliest. my transaction is held up.

My Savings A/c No.[protected]

iam having account in saidapet branch.

Thanking you,

Hello sir, i recently recieved my SBI global international debit card and i wish to recieve my pin number. I sent a message to 567676 with the last 4 digits of my card and account number. I recieved the otp where it asked me to set up a new pin within 24 hours but i couldn't due to some reasons. Now that i am trying for the second time i am not receiving the OTP again. Instead i get a message
" Dear Customer, Your credentials could not pass the validation creteria. Please provide valid credentials"
I am pretty sure the credentials i texted are correct because i had received my OTP using the same text the first time. I went to the nearest atm and tried to set a new pin using "generate pin" option but i am getting an error in reciept although it says it was successful on the ATM screen.
Response code : 071

Dear Sir /Madam
This is to inform you that, I have done the settlement of my SBI credit card no. [protected] last yr & employee from SBI card dept having the mobile no. [protected] named Mr.Singh has taken Rs. 10000/- as cash apart from the settlement money paid through chq. to SBI card, but still the settlement is not done in CIBIL report.

Further Mr. Singh is demanding another Cash of Rs. 10000/- to clear in CIBIL

Kindly save me from corrupted SBI credit card dept.

Best Regards.

Suresh Kumar Puhan
Mobile -[protected]

Arn no 16-[protected] name dinbandhu singh i applied online for passport in mumbai on 10/12/2016. A payment of rs, 1500 was done online by using hdfc debitcard. status of payment was shown failed. however amount was deducted from my hdfc bank account.. Kindly solve the issue about payment and inform me eariliest.do the payment for passport or return it back in my hdfc account. so i can process for my passport

Respected Sir/Madam,
i an attemt to book a Train ticket on 10/12/2016 thorugh irctc.i used my SBI debit card(Rupay) but as i clicked on the pay option i suddenly got an error message, due to which i got the amount of train ticket deducted, but failed to book the ticket...so please refund me the desired amount...i checked my transactions and found this very transaction in the name "POS PRCH
POS[protected] IRCTC NOIDA with the amount INR 710 deducted from my SBI account...([protected])
so kindly look into my problem and refund me the desired amount

Sir on 10th dec. 2016 timing 10:39 AM i tried to deposit an amount of RS. 40000/- at the cash deposit machine at Ratlam main Branch (M.P).But due to some technical problem i am unable to deposit my cash, and in return i did not get my cash back, my money is blocked inside the atm machine.
Now i am helpless because there is saturday and no security guide is there.
please help me in getting me my rs.40000/- money in my sbi bank a/c no. [protected] as early as possible.

ATM ID - S5NE[protected]
NOTE DETAILS - 1000 X 40 = 40000/-

Hello,

I am very much dissapointed from SBI Credit Card dept action, They are not properly investigate my issue and illegally collecting money from me. i have send various mail on [protected]@sbicard.com but no any positive response from their side. If i have not withdraw the money from their card, then how i will pay for that amount.

Please look on issue immediately . Please call me on my number and resolve my problem. It is quite embarrasing behaviour by SBI credit card dept. They are not cooperating me at this issue.

Please help

Credit Card Number - SBI Credit Card - .[protected]

transaction Detail

17/06/2016 +SEC-15 GURGAON IND Debit 10, 000

Just shame on you all. You are illegally collecting money from customer, without any proper investigation, why you have added money in my current outstanding.

What is the status of my investigation. Please update it asap.

Hello Everyone,

This is a complaint follow-up email. Let me explain in this email once again.
I applied for SBI Gold credit card but I received SBI Platinum credit card. Same was communicated to the SBI’s Nodal desk and it was committed by Premnath N that I will receive the Gold card and won’t be charged for any extra cost. As committed I have received Gold card (thanks for that) but in my monthly statement I have been charged for Platinum card and Late fee.
Obviously, it was not supposed to be there in my statement. I should have charged only for Gold card which I applied for i.e. 499/-

I have been following up on customer care to inform that I am receiving message notification saying that to pay due bill for platinum card but they ask me to ignore such messages. As expected they are not at all helpful and now just putting me on hold whenever I tried to call them. Now i am very frustrated while following up with this issue.

Attached is the screen shot monthly statement for your reference.

Below are the details which you may require to solve my problem-
Name: Ishant Gupta s/o Pardeep Kumar
Platinum Card Number: [protected]
Gold Card Number: [protected]
Previous complaint nos:
[protected]/11/2016)
[protected]/11/2016)
Don’t have current complaint number as customer care is NOT RESPONDING (called more than 15 times).

Looking forward to your help and support.

Regards,
Ishant Gupta
[protected]

State Bank of India — To increase credit card limit

To Increase Limit

From,

T Senthil Kumar
No 77/ 37 Thambu Street
Royapuram
Chennai 600013
Mob: [protected]

To
SBI,
Credit Card Division,
Chennai

Sir,

Ref : SBI Credit Card No.[protected]

With reference to the above Credit Card, which I am holding for the past four years with credit limit Rs.65, 000/-, now I would like to increase the credit limit up to Rs.1, 00, 000/- to enable me to meet out my requirements. Hence I request you to kindly arrange the same at the earliest.

Thanking You,
Yours faithfully,

( T Senthil Kumar )

Urgently Refund my payment in my Account..
My last Debit trascation is Widrawl but no credit in other's account .
I m so irriteted with this problem ...
N u r toll free number is to busy ...
Than no share the issue of him with you ...
Plz give reply on message or call .
N plz refund ma payment urgently on my sbi account .
I wish you plz solved my problem urgently.

Dear Respected sir, ,
I am Subarna Mallick SBI customer, sir I want change to my provious mobile no, this is my provious mobile no-[protected] and my current mobile no-[protected], please sir deactivate my provious mobile no and activate my current new mobile no.as per I request for your near, please sir accept my Request, so please sir kindly exchange my mobile no, otherwise sir my SBI saving current bank a/c-[protected]

((provious mobile no-[protected], and current mobile no-[protected]), (a/c no--[protected], and Branch Code-12368))

I made a payment for USA Visa of Rs. 11200. The payment was successful and a receipt number was generated IMPS[protected]. But the process requires IMPS followed by 12 digit number.

Amount has been deducted from my account and the receipt number is invalid according tothe beneficiary. Please look int the issue and provide a valid IMPS number. My Visa interview process is at stake.

Transaction Reference Number: IMPS[protected]

Beneficiary details: U.S. Department of State
INB IMPS/P2P/[protected]/[protected]

Beneficiary Mobile #: [protected]
MMID: 9037020

Payee Account Number: [protected]

The PPK provided by my branch (SBI -Northern Avenue Branch -CODE 1895) is not working.I was given this a long time ago.I still cannot login.Please help.
My Account no.is

[protected].
Whenever I try to login...it is shown that the username or password is invalid.
Please see that my complain reaches them.It is not possible to go to the branch every now and then.I live outside the city.
It is not possible for me to go there everytime.

Dear sir,
State bank of india

Sub: I have new ATM pin no.

Sir yesterday may new ATM coming but I will not take pin in bank i take pin online and they will say you will change the pin within 24 hours. so I'm getting to nearest ATM and changing the pin so ATM will say incorrect password but I will give correct pin.
So that's why I have new ATM pi no.
My a/c no. [protected]
ATM card no.[protected]

After opening current account, 28 Nov 2016, I approached the Branch Manager, Panehra GCF estate, Jabalpur for installation of a swipe machine. I was asked to contact the other person (Mr Atul) he advised me that some paper formalities have to be completed and the Application ID 498909 dtd 30 Nov 2016has been forwarded for further process.
Inspite of the repeated reminders, several efforts, requests, meeting the branch, calling people whomsoever is the responsible, the machine has not been installed yet.

This is with regards to the few challenges which I am facing with SBI bank I have the saving account with SBI bank, I think I should close the account with SBI due to the service and the response aim getting from branch Hiranandani Estate thane west.

First thing I don’t if this the email id actually belong to the general manger or not, or this is fake email.

 I have applied for the debit in month of oct 2016 via SBI online, The debit card arrived when I was not at home on 5th Nov 2016 when I have checked the nearby post office it was not available, Same day I went to branch that is Hiranandani Estate thane west the service manger is very disgusting and unprofessional she don’t have manner how to talk to the custmer also the lady called Priya, they don’t listen to the query and directly redirt to some one else. Aagin they have called me after one week and there was same issue.
 I have called Ravindra Gurav who located in the wagle estate SBI branch but not fruitful service I got. He inform me and also taken my name number and he inform me he will get back to me still no luck, again the fake promise to the customer.
 Details is been provided by Priyanka one of customer care office who help me with this request number for my debit card : complain : CP[protected] and the airway bill number AQ[protected]IN, and inform me it will take 10 working days to resolve this issue.
 On the internet banking also some time it work some time it don’t work.
 I DON’T KNOW HOW MANY DAYS IT WILL TAKE FOR MY DEBIT CARD. AND HOW MANY CHALLENGES I NEED TO FACE TO GET MY DEBIT CARD PIN NUMBER LATER ON.

I am really unhappy with the service which I got from Hiranandani Estate thane west this people working here is really very unprofessional, I don’t on this email any action would be taken on those employee or not.

I will be waiting for the reply from GM..

If there will be no reply I will take this matter to consumer court on high level.