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State Bank of India [SBI] Complaints & Reviews

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Updated: Oct 17, 2025
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State Bank of India [SBI] reviews & complaints page 901

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S
Saibal.goswami
from Noida, Uttar Pradesh
Aug 10, 2016
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Address: New Delhi, Delhi, 110058
Website: www.sbicard.com

Hi,

I have shared the required kyc document with bank but still my address is not updated in their records. Due to this they are delivering my credit card in my old address. From past 1 month they have sent the card twice to my old address and every time i called them, they said the address is updated and i would receive it shortly. I am not sure with this loophole in their system (I. E where the customer is following up to update the address, they are reluctant to do the same) how do ensure kyc of their customer.

Regards
Saibal
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    Akela Munna Lal
    from Gurgaon, Haryana
    Aug 10, 2016
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    Address: New Delhi, Delhi, 110006

    The chief manager, centralized pension processing centre, chandni chowk, delhi-110006.
    Sub: non payment of my pension by the bank duly disbursed by northern railways vide ppo no: [protected] dated[protected] reg.
    Dear sir,
    Eversince the receipt of my pension documents on 16th april, 2016 in the aforesaid branch of state bank of india, ramghat road, aligarh-202002, i am subjected to run from the pillars to post for the payment of my pension by the manager concerned but of no avail. The reasons are best known to him. And their daily needs.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      R
      ritu goel7989
      from Lucknow, Uttar Pradesh
      Aug 12, 2016
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      Address: 226024

      When i linked my Aadhar card[protected] susdiy has been transfer in some Mr Shiva Kant Tiwari account .
      SBI
      A/C NO - 2XXXXXX1793
      WRONG AADHAR NO FEEDED IN YOUR BANK ACCOUNT NO 2XXXXXX1793
      SO REQUEST YOU KINDLY DELETE THE AADHAR CARD NO[protected]
      IN BANK ACCOUNT.
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        M
        Mahesh Angal
        from Anta, Rajasthan
        Aug 10, 2016
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        Address: Raigad, Maharashtra, 414402
        Website: www.sbi.com

        In 28th july i went to deposit my salary cheque at sbi karjat branch ahmednagar. The officer at the counter was so rude that he ill treated all of costumer who came by i enquired the people around and heard a lot of complaints on him and the entire management at that branch. And the worst thing is that my cheque is still not cleared. Since all were village people they give at most respect to educated bank employees and in return never raise their voice against the in human activities i was there for 30 min.. I can list done what all happened. But i wish this is taken seriously, they farmers mostly. Please treat them with dignity and respect...
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        All other banks are providing Free cash deposit service. Sbi must also offer the same. . Else it will lose the customers. . I will also not use any also tell my friends about this and tell not to use sbi to deposit money. .
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          V
          vilas khachane
          from Raia, Goa
          Aug 10, 2016
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          Address: New Delhi, Delhi, 011

          Yesterday i received call from telephone no.[protected] true caller wad showing the no. from named bharahari. i asked is it that authentic telephone no. of sbi. that lady threatened me that your credit card will be blocked if do not give the information. i disconnected the call. after that i tried on the same no. many times but either that no. is getting no reply or switched off.

          Vilas khachane
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          No response from SBI regarding my complaint.
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            Venkatesha murthy gc
            from Bengaluru, Karnataka
            Aug 9, 2016
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            Address: 560001
            Website: Www.consumercomplaints.in

            Please set off the amount Rs.3000 against purchase gift voucher, u r made a mistake please solve the issue otherwise cancel the credit card, I don't pay the money, already the send the message to below no. But no action. [protected], [protected]
            Aug 09, 2016
            Updated by Venkatesha murthy gc
            Please solve the issues
            Aug 27, 2016
            Updated by Venkatesha murthy gc
            Till not solve the issue, please solve the issue, otherwise cancel the credit card,
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              S
              sumith nair
              from Delhi, Delhi
              Aug 9, 2016
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              Address: Bhopal, Madhya Pradesh, 182101

              Sir,
              I wish to lay down following few lines for your kind consideration and fever able action please. M y old mobile No is blocked so I wish to change my mobile on my SBI credit card. My registration mobile number [protected] I wish to change this number to [protected]for the updates. You are requested to change mobile no at the earliest. I enclosed a copy of Aadhar card also for reference.

              Thanking you,
              Raj Kishore Jena
              +1 photos
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Aug 09, 2016
              Updated by sumith nair
              change of mobile number
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                E
                Ekdant1
                from Kolkata, West Bengal
                Aug 9, 2016
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                Address: 182101
                Website: www.consumercomplaints.in

                Sir, i have recently got opened my sbi a/c at air force udhampur branch (03658) on 18/07/16 and got my atm at my mailing address on 25/07/16. I have also got an sms frm sbi regarding my atm pin, texted as ;
                ("pin for your state bank debit card ending with 8806 dispatched to branch 03658 on 26/07/2016 by speedpost awb ea[protected]in. Visit the branch for pin".)
                But still i didn't get the pin. I also called the customer care number and requested for otp for new pin generation, but didn't get the otp too. I tried to talk to customer representative and i have been told for call back request on ivr within 4hours... But i never got any call from sbi till the daday
                Sir, plz help me out. I'm very disappointed with sbi service.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  venkateswara rao ch.
                  from Hyderabad, Telangana
                  Aug 9, 2016
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                  Address: East Godavari, Andhra Pradesh

                  I have tried to deposit of rs.9200/- in kakinada, e. g. dt., ap., first i have inserted 100 denomination (2notes) and tried to insert 500 notes, but in vain as m/c. is full, but i was charged rs.25/- for deposit of rs.200/-. it is the mistake of bank for not keeping m/c. full alert message. and my transaction is in completed. again i will have to pay for remaining amount deposit charges. who is responsible for such mistakes?.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Sir my name is vishnu raman i want change my mob no new no . [protected] and my old no [protected] my account no [protected] please change my new no sir
                  sbi ernakulam mg road branch
                  ifsc code:SBIN0003539
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                    P
                    paulbiswajit82
                    from Gaya, Bihar
                    Aug 9, 2016
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                    Address: 700091

                    I have make a payment through my sbi visa card (No. [protected]) of rs.2, 051.50 vide "pos prch pos[protected] mops-sbc our-card-dr mumba" on 18/06/2016. My amount was debited but the transaction was failed. So please take necessary action to refund my amount as soon as possible. I make a complaint through the email address [protected]@sbi.Co.In” and they registered a complaintagainst the same on 20/06/2016 under the ticket number pg[protected]. I have informed my branch but no action.
                    +1 photos
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Aug 04, 2016
                    Kaushik Fadadu's response
                    Branch officer is not answaring properly...
                    Branch officer who maintain cdm machin is not working properly and not answaring properly...to customer
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                      F
                      Furqan Zaidi
                      from Moradabad, Uttar Pradesh
                      Aug 9, 2016
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                      Address: Sambhal, Uttar Pradesh, 244304
                      Website: NO mai asmoli branch me bare me shikayat kar raha hu

                      Sir/madam
                      I have account in sib sambhal in asmoli branch. Mai 35000 haraz ka cheque le kar is bank me gaya strdy me to mujhe se kaha jata hai ki 4 baje cash hoga jo nahi hua fir tuesdy me jata hu tab bhi nahi milta mere ziyada puchne par mujhse kaha jata hai ki hume nahi pata kahan hai apka cheque kis ko diya tha gate samne hai yahan se jao. Ye sun kar mai ne kaha ki ap baat kese kar rahe ho to casher bolaq mai aise hi baat karta hu
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Dear sir

                      please advise my I have lost my sim card and also i forget my mobile number so i want to ragister with my new mobile number

                      so please do the need full for me
                      Sir plesse give me P.L A/c [protected] statment
                      Dear Sir/madam,
                      my SBI account no: [protected]
                      branch : haliyal

                      sir i have applied online request for cheque book on 01.08.2016, through online, still not received, kindly give the status regarding this,

                      thanks & Regards,
                      Harisha c
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                        R
                        rahul jain patni
                        from Bahula, West Bengal
                        Aug 9, 2016
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                        Address: 829122

                        A chq of sbi (04652) kathara deposited at allahabad bank, ramgarh, to incash, but were returned by the sbi, ramgarh branch, stated that benificiary name and chq amount not confirmed by the drawee of the cheque due to his mobile no [protected] is switchoff.
                        Please let me know whether there is any guide line by the rbi to bankers to take consent from the drawee before in cash chq though the drawee having sufficient balance in his acccount, if contact over mobile/telephone could not establised due to any reasons, they are advised to returned the cheque un-paid to the drawer.
                        If not so what remidies i have to take action against the bank
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Aug 02, 2016
                        Updated by rahul jain patni
                        A chq of sbi (04652) kathara deposited at allahabad bank, ramgarh, to incash, but were returned by the sbi, ramgarh branch, stated that benificiary name and chq amount not confirmed by the drawee of the cheque due to his mobile no [protected] is switchoff.
                        Please let me know whether there is any guide line by the rbi to bankers to take consent from the drawee before in cash chq though the drawee having sufficient balance in his acccount, if contact over mobile/telephone could not establised due to any reasons, they are advised to returned the cheque un-paid to the drawer.
                        If not so what remidies i have to take action against the bank
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                          M
                          mansigupta01
                          from Noida, Uttar Pradesh
                          Aug 8, 2016
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110024

                          Hi,

                          Wanted to inform you that i got a call from +91 [protected] claiming that they were from sbi credit card department. They informed me that they wanted to provide me with new credit card which would be chip enabled and with enhanced credit limit.

                          They had all my card details which include credit card number, expiry date, cvv number and my registered address (Both residence and office address). They asked me to confirm as to which address i want to receive my new card so i confirmed my office address for the same (Didn’t mention address myself as they already had).

                          Further to this, they informed me that they wanted to transfer my old card reward points to new card to which they will send an otp on my number. They asked me to share otp received, i shared 1 otp with them. Soon after sharing otp with them i got transaction of rs. 2500 made alert message and multiple otp for further transactions (Rs. 2500, 5069 etc). I hung up their phone and instantly got my card blocked and reissued a new one.

                          I request you to not to settle down the transactions of rs. 2500 made twice.

                          [protected]
                          Vodafone-billdesk mumbai in
                          2, 500
                          [protected]
                          Vodafone-billdesk mumbai in
                          2, 500

                          Please guide me with further procedure. Also, please note they had all my information: my credit card number, expiry date, cvv number and my registered address (Both residence and office address).

                          Bank is not refunding my money. I called them within 5 minutes transaction was made.

                          Thanks & regards,
                          Mansi gupta
                          Contact no +91 [protected]
                          Sep 10, 2016
                          Complaint marked as Resolved 
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 10, 2016
                          State Bank of India [SBI] Customer Care's response
                          Dear Customer, Trust your queries have been addressed and resolved after our telecon with you. Please reach out to us for further assistance or feedback.
                          Pls return amount

                          About fraud transaction on my sbi credit card - Comment #2517514 - Image #0
                          State Bank of India [SBI] Customer Care's response, Aug 10, 2016
                          Verified Support
                          Dear Customer,

                          We would love to get in touch with you and address the issue, request you to please mail us your detailed issue and contact or card details at [email protected] to enable us to address your concern on priority.
                          Hi I'm non sbi customer illl visit ur new rohtak road branch for making dd for ignou fee summition ur employ Mr saini say we not take cash pament for 2000rs dd u will pay me through cheak other wise I'll never make this.

                          Mob;-[protected]
                          Ajit
                          Sir i want new atm debit card because of i lost my presant used atm. And change my old passbook provide new passbook i dnt have cif number in my oldpass book
                          How i can check my balance ?
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                            Y
                            yogesh naik 7773
                            from Bengaluru, Karnataka
                            Aug 8, 2016
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                            Address: North Goa, Goa, 403 401

                            Sir,
                            I wish to change my phone number [protected]which i lost during this days my name is yogesh naik who is holding account in pernem, goa branch (11155) my account no is [protected] i brought new phone number i wish to stop messages on my last phone number and all new messages should be on my new phone no [protected] change of my phone number u can mail it to my email yogesh. Naik.[protected]@gmail.Com.
                            Kindly do the needful
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Change of moblie no.
                            I am sbi card holder. My card no. Is [protected]. Please change my mobile number to [protected] from [protected] for the updates. For monthly statements as "chief manager, vigilance department, sbi, l.H.O, hyderabad".
                            State Bank of India [SBI] Customer Care's response, Aug 10, 2016
                            Verified Support
                            Dear Customer,

                            We tried to reach you at 12:35 PM but were unable to connect. Request you to share a suitable time to call to address your concern. You can also connect with us on our email id [email protected].
                            I'm new account holder. My debit card not working
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                              A
                              Anju francis
                              from Ranchi, Jharkhand
                              Aug 8, 2016
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                              Resolved

                              Address: Coimbatore, Tamil Nadu, 641 006

                              Sir, I'm Anju, S, having an account no.[protected] in your branch SBI TNAU, Coimbatore. And Im from coimbatore but now Im in Cochin, Kerala. So Im using new number. So, I request you to change my number to [protected], please sir deactivate my provious mobile no and activate my current new mobile no [protected]. My ATM validity is expired so i can do my transactions only through my netbanking. I know for every transactions a security password msg will be forwarded to that number, but i am not possessing that number. So please sir, I request you to change my registered mobile number in my account. I'll be thanking you
                              Aug 8, 2016
                              Complaint marked as Resolved 
                              Resolved
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              My old dont know
                              M'y New Number [protected]
                              My accents Number
                              [protected]
                              Pls aad m'y New number
                              Thanks you
                              Dear sir,

                              kindly register me for sms alert for my SBI A/C No. [protected], Debit Card No. [protected] to my mobile No. [protected].

                              Thanks...
                              I reqsted sir.
                              My SBI account in
                              Electronic city branch (IFSC CODE : SBIN0009044 )
                              MY ACCOUNT NO : [protected]
                              I applied atm 3 months before .i debit and credit regularly. i feel difficulty to withdraw money .please issue atm card for me immediately .

                              Thanks & Regards,
                              G.PunithaRaja
                              [protected]
                              [protected]
                              I am unable to download the pdf that says [pdf is still under process].
                              I am trying to download from past 5 days but getting same error.
                              I need to open an account in SBI very urgently.
                              What should i do?
                              any advice
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                                parmeshsm
                                from Bengaluru, Karnataka
                                Aug 8, 2016
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                                Address: 560030

                                Dear Sir,


                                With reference to the above subject, my name is S.M. Paramesh who is having an account at Citi Bank, MG Road branch, Bangalore write to request that I had transaction (withdrawal) on SBI ATM 12th cross Wilson garden on 3rd July 2016, at 2pm for an amount of Rs. 3000/- wherein the money came and went back to the machine which happened in front of the security incharge and Rs. 3000/- was deducted from my Citibank account rasied the complaint to SBI wilson garden branch they were helpless rasied to citibank, they said they want 7days time for investigation and they credited Rs.3000/- immediately to my acoount from them as an urgency after 10 days they debited Rs. 3000/- from my account stating that the transaction was valid and asked to contact the concerned Atm branch for the dispute happened after my request for the soft copy of transaction happened on 3 july which they forwared to me and i am attaching the same.

                                Hence I request you to check all the transaction happened during that day and also investigate your cctv cam and do the reverse to my account and do the needful.

                                My number is [protected]


                                Thanking you Sir.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Sir i went to sbi at renukut hindalco colony dist sonbhdra up every counter have a swipe machine available and staff ia also working there but machine is not working.why you put swipe machine in every counter?
                                Sir
                                My reqast to new checkbook my a/c no [protected] send to my add- harish singh bora 2 Naga REGT C/O 99 APO
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                                  S
                                  Siddhi Manerikar
                                  from Pune, Maharashtra
                                  Aug 9, 2016
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                                  Address: 411041

                                  I made IMPS transaction on 28th July 2016 from SBI Hingne branch (online banking) to Abhyudaya bank. The status is pending since 28th July. Money is deducted from my account but not yet deposited to either account.

                                  Date f transaction : 28th July 2016
                                  Transferred from Account : SBI Hingne Branch
                                  Transferred to Account : Abhyudaya Bank

                                  I made test transaction of 100 rupees few days back. It worked well. However for this transaction, I am facing issue. What should I do?
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    kulka62
                                    from Delhi, Delhi
                                    Aug 8, 2016
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                                    Address: Vadodara, Gujarat, 390009

                                    From: Sanjay Kulkarni
                                    SB A/C NO. [protected]
                                    To,
                                    Branch Manager,
                                    State Bank Of India
                                    ONGC Colony, Makarpura Road
                                    Vadodara-390009

                                    D/sir

                                    It has come to my notice that Rs. 99 has been deducted from my account on 26.05.2016 with description as “ To transfer P[protected] Tr for DDR BAJAJ-AUTO”
                                    To the best of my knowledge I have not carried out / authorized above transaction and the deductions may be reversed immediately.
                                    Though the amount is small, but how can an unknown entity can debit my account with out my permission? Tomorrow the amount may be large putting huge losses to me.
                                    It is requested to carryout thorough investigation of this deduction, and the deducting Agency may be reprimanded for such act. The actions may be suitably be informed to the undersigned.

                                    Thanking you


                                    Sanjay Kulkarni
                                    Mobile No +91 [protected].
                                    [protected]@gmail.com
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      J
                                      Jayashree9
                                      from Karad, Maharashtra
                                      Aug 7, 2016
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                                      SBI is the most unreliable bank. 5000 Rs was debited from my account through internet banking for some credit card payment. I am following since months to get the details of that transaction, but all in vain. My incident was resolved stating that amount is refunded to me which is false. Everytime they have some technical problem when I call them. I was being told that we are resolving the incident, kindly connect with cyber crime. Why will I connect with cyber crime I payment is done through SBI.SBI should have the details. even my brother faced similar issue few months back. Both o[censored]s changed our corporate account after that. SBI has the Worst service provided to the customers.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        prasanta123456
                                        from Kolkata, West Bengal
                                        Aug 7, 2016
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                                        Address: Kolkata, West Bengal, 700061
                                        Website: www.sbicard.com/creditcards/app/user/login

                                        On 8th of august. 2016, i received a phone call from telephone no.+91 [protected] asking for resolving complain of wrong annual charge of rs.574.00 which i given complain today in morning through email. He asked for card details and gave him the card number as [protected].In addition to this the caller asked for the three digit cvv number registered at the back of the card and i declined to give this no. And asked him to prove his identity. The called pretended to be a sbi employee and told me that as identification i will send you a message from the bank in which one six digit number in the form of otp was conveyed on my cell no. This resulted my easy trapping in the net of the fraudulent. The fraudulent did not give me breathing time to see other messages from the bank but wanted to know subsequent otp to resolve my wrong annual charge problem successfully. During this period a transaction of rs 9, 265/=, rs4000/= and rs 9065 was made from my account. The transaction detail reads as follows 1... Is the otp for trxn of inr 4000.00 at payu-www.oxigenwallet.com with your sbi card ending 8729. Another one message look like this... Transaction of rs. 9065.00 made on sbi credit card xx8729 at one97 communications ltd-on 07th aug 16,... For trxn of inr 9265.00 at paytm mobile solutions pv with sbi card ending 8729...

                                        The above three fraud trasactions done from my sbi credit card and it is absolutely responsible for bank. To get the business sbi is doing all these fraud activity from customers.

                                        If this problem is not resolved at the earliest, then i will inform to media about sbi and take it legally, so that this fraud activity never happen for other customers in future.

                                        Best regards
                                        Prasanta banerjee
                                        [protected]
                                        +1 photos
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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