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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 901

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R
rahul jain patni
from Bahula, West Bengal
Aug 10, 2016
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Address: 829122

I have not yet received any reply neither from you (RBI) nor from the sbi.regarding the cheque returned by SBI Ramgarh Jharkhand branch, due to confirmation from the drawee of the cheque could not be taken over mobile due to switched off.
Please let me know whether any chq can returned by the bank due to contract not established over mobile with the drawee of the cheque if so then why not others bank is follow this rule.If any cheque is incash without the consent of the drawee, who will be responsible for the said payment.
An early reply in this matter is solicited and hence requested.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    Vikas05
    from Hyderabad, Telangana
    Aug 10, 2016
    Resolved
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    Resolved

    Address: Hyderabad, Andhra Pradesh, 500003
    Website: sbi.co.in

    My wife ganita shah is having saving account vide s. b. a/c. no.[protected], in the state bank of india, m. g. road branch, secunderabad. telangana state. i applied for the new cheque book of my wife smt. ganita shah along with the requisite slip which is available in the old cheque book more than one year back but as on date we have received the cheque book. after that also i have given letter to the branch stating that we have not received the cheque book, earlier they stated that they will verify but now they are saying that bring the requisite which is available in the old cheque, now the question is that once we have submitted that original requisite slip now how can be give.

    I am having bank account in other bank also in which they are simply themselves issuing new cheque book without any requisite slip when i am at the stage of issuing my last cheque leaf automatically. whereas in this state bank of india they not issuing new cheque book even after several request. this is the position of one of the biggest nationalise bank.

    Infact the behaviour of the staff is also non co-operative in the bank they are behaving as if i am the defaulter and i am supposed to pay loan amount. we are having more than 20 accounts in the very same branch of our family members and of our firms and due to this kind of behaviour we are forced to open accounts in other banks also.

    Hence i request the concern authority of state bank of india to take steps for issuance of new cheque book of my wife for s. b. a/c. no.[protected], m. g. road, secunderabad branch, telangana state. if the same pattern of recklessness is followed the days are very near when the nationalised bank will have no business transactions.


    Gopal shah
    [protected]
    Aug 30, 2016
    Complaint marked as Resolved 
    The complaint is not resolved and it is simply posted as resolved. Infact if the bank is so serious they might have send the details when the cheque book was issued and when it was dispatched and when it was received. Or the bank might have send cheque book after raising the present complaint. But they simply marked as resolved. This shows their attitude on the complaint by the customer.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      S
      Saibal.goswami
      from Noida, Uttar Pradesh
      Aug 10, 2016
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      Address: New Delhi, Delhi, 110058
      Website: www.sbicard.com

      Hi,

      I have shared the required kyc document with bank but still my address is not updated in their records. Due to this they are delivering my credit card in my old address. From past 1 month they have sent the card twice to my old address and every time i called them, they said the address is updated and i would receive it shortly. I am not sure with this loophole in their system (I. E where the customer is following up to update the address, they are reluctant to do the same) how do ensure kyc of their customer.

      Regards
      Saibal
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        A
        Akela Munna Lal
        from Gurgaon, Haryana
        Aug 10, 2016
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        Address: New Delhi, Delhi, 110006

        The chief manager, centralized pension processing centre, chandni chowk, delhi-110006.
        Sub: non payment of my pension by the bank duly disbursed by northern railways vide ppo no: [protected] dated[protected] reg.
        Dear sir,
        Eversince the receipt of my pension documents on 16th april, 2016 in the aforesaid branch of state bank of india, ramghat road, aligarh-202002, i am subjected to run from the pillars to post for the payment of my pension by the manager concerned but of no avail. The reasons are best known to him. And their daily needs.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          R
          ritu goel7989
          from Lucknow, Uttar Pradesh
          Aug 12, 2016
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          Address: 226024

          When i linked my Aadhar card[protected] susdiy has been transfer in some Mr Shiva Kant Tiwari account .
          SBI
          A/C NO - 2XXXXXX1793
          WRONG AADHAR NO FEEDED IN YOUR BANK ACCOUNT NO 2XXXXXX1793
          SO REQUEST YOU KINDLY DELETE THE AADHAR CARD NO[protected]
          IN BANK ACCOUNT.
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            M
            Mahesh Angal
            from Anta, Rajasthan
            Aug 10, 2016
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            Address: Raigad, Maharashtra, 414402
            Website: www.sbi.com

            In 28th july i went to deposit my salary cheque at sbi karjat branch ahmednagar. The officer at the counter was so rude that he ill treated all of costumer who came by i enquired the people around and heard a lot of complaints on him and the entire management at that branch. And the worst thing is that my cheque is still not cleared. Since all were village people they give at most respect to educated bank employees and in return never raise their voice against the in human activities i was there for 30 min.. I can list done what all happened. But i wish this is taken seriously, they farmers mostly. Please treat them with dignity and respect...
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            All other banks are providing Free cash deposit service. Sbi must also offer the same. . Else it will lose the customers. . I will also not use any also tell my friends about this and tell not to use sbi to deposit money. .
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              V
              vilas khachane
              from Raia, Goa
              Aug 10, 2016
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              Address: New Delhi, Delhi, 011

              Yesterday i received call from telephone no.[protected] true caller wad showing the no. from named bharahari. i asked is it that authentic telephone no. of sbi. that lady threatened me that your credit card will be blocked if do not give the information. i disconnected the call. after that i tried on the same no. many times but either that no. is getting no reply or switched off.

              Vilas khachane
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              No response from SBI regarding my complaint.
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                V
                Venkatesha murthy gc
                from Bengaluru, Karnataka
                Aug 9, 2016
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                Address: 560001
                Website: Www.consumercomplaints.in

                Please set off the amount Rs.3000 against purchase gift voucher, u r made a mistake please solve the issue otherwise cancel the credit card, I don't pay the money, already the send the message to below no. But no action. [protected], [protected]
                Aug 09, 2016
                Updated by Venkatesha murthy gc
                Please solve the issues
                Aug 27, 2016
                Updated by Venkatesha murthy gc
                Till not solve the issue, please solve the issue, otherwise cancel the credit card,
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                  S
                  sumith nair
                  from Delhi, Delhi
                  Aug 9, 2016
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                  Address: Bhopal, Madhya Pradesh, 182101

                  Sir,
                  I wish to lay down following few lines for your kind consideration and fever able action please. M y old mobile No is blocked so I wish to change my mobile on my SBI credit card. My registration mobile number [protected] I wish to change this number to [protected]for the updates. You are requested to change mobile no at the earliest. I enclosed a copy of Aadhar card also for reference.

                  Thanking you,
                  Raj Kishore Jena
                  +1 photos
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Aug 09, 2016
                  Updated by sumith nair
                  change of mobile number
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                    E
                    Ekdant1
                    from Kolkata, West Bengal
                    Aug 9, 2016
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                    Address: 182101
                    Website: www.consumercomplaints.in

                    Sir, i have recently got opened my sbi a/c at air force udhampur branch (03658) on 18/07/16 and got my atm at my mailing address on 25/07/16. I have also got an sms frm sbi regarding my atm pin, texted as ;
                    ("pin for your state bank debit card ending with 8806 dispatched to branch 03658 on 26/07/2016 by speedpost awb ea[protected]in. Visit the branch for pin".)
                    But still i didn't get the pin. I also called the customer care number and requested for otp for new pin generation, but didn't get the otp too. I tried to talk to customer representative and i have been told for call back request on ivr within 4hours... But i never got any call from sbi till the daday
                    Sir, plz help me out. I'm very disappointed with sbi service.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      venkateswara rao ch.
                      from Hyderabad, Telangana
                      Aug 9, 2016
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                      Address: East Godavari, Andhra Pradesh

                      I have tried to deposit of rs.9200/- in kakinada, e. g. dt., ap., first i have inserted 100 denomination (2notes) and tried to insert 500 notes, but in vain as m/c. is full, but i was charged rs.25/- for deposit of rs.200/-. it is the mistake of bank for not keeping m/c. full alert message. and my transaction is in completed. again i will have to pay for remaining amount deposit charges. who is responsible for such mistakes?.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Sir my name is vishnu raman i want change my mob no new no . [protected] and my old no [protected] my account no [protected] please change my new no sir
                      sbi ernakulam mg road branch
                      ifsc code:SBIN0003539
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                        P
                        paulbiswajit82
                        from Gaya, Bihar
                        Aug 9, 2016
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                        Address: 700091

                        I have make a payment through my sbi visa card (No. [protected]) of rs.2, 051.50 vide "pos prch pos[protected] mops-sbc our-card-dr mumba" on 18/06/2016. My amount was debited but the transaction was failed. So please take necessary action to refund my amount as soon as possible. I make a complaint through the email address [protected]@sbi.Co.In” and they registered a complaintagainst the same on 20/06/2016 under the ticket number pg[protected]. I have informed my branch but no action.
                        +1 photos
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Aug 04, 2016
                        Kaushik Fadadu's response
                        Branch officer is not answaring properly...
                        Branch officer who maintain cdm machin is not working properly and not answaring properly...to customer
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                          F
                          Furqan Zaidi
                          from Moradabad, Uttar Pradesh
                          Aug 9, 2016
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                          Address: Sambhal, Uttar Pradesh, 244304
                          Website: NO mai asmoli branch me bare me shikayat kar raha hu

                          Sir/madam
                          I have account in sib sambhal in asmoli branch. Mai 35000 haraz ka cheque le kar is bank me gaya strdy me to mujhe se kaha jata hai ki 4 baje cash hoga jo nahi hua fir tuesdy me jata hu tab bhi nahi milta mere ziyada puchne par mujhse kaha jata hai ki hume nahi pata kahan hai apka cheque kis ko diya tha gate samne hai yahan se jao. Ye sun kar mai ne kaha ki ap baat kese kar rahe ho to casher bolaq mai aise hi baat karta hu
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Dear sir

                          please advise my I have lost my sim card and also i forget my mobile number so i want to ragister with my new mobile number

                          so please do the need full for me
                          Sir plesse give me P.L A/c [protected] statment
                          Dear Sir/madam,
                          my SBI account no: [protected]
                          branch : haliyal

                          sir i have applied online request for cheque book on 01.08.2016, through online, still not received, kindly give the status regarding this,

                          thanks & Regards,
                          Harisha c
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                            R
                            rahul jain patni
                            from Bahula, West Bengal
                            Aug 9, 2016
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                            Address: 829122

                            A chq of sbi (04652) kathara deposited at allahabad bank, ramgarh, to incash, but were returned by the sbi, ramgarh branch, stated that benificiary name and chq amount not confirmed by the drawee of the cheque due to his mobile no [protected] is switchoff.
                            Please let me know whether there is any guide line by the rbi to bankers to take consent from the drawee before in cash chq though the drawee having sufficient balance in his acccount, if contact over mobile/telephone could not establised due to any reasons, they are advised to returned the cheque un-paid to the drawer.
                            If not so what remidies i have to take action against the bank
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Aug 02, 2016
                            Updated by rahul jain patni
                            A chq of sbi (04652) kathara deposited at allahabad bank, ramgarh, to incash, but were returned by the sbi, ramgarh branch, stated that benificiary name and chq amount not confirmed by the drawee of the cheque due to his mobile no [protected] is switchoff.
                            Please let me know whether there is any guide line by the rbi to bankers to take consent from the drawee before in cash chq though the drawee having sufficient balance in his acccount, if contact over mobile/telephone could not establised due to any reasons, they are advised to returned the cheque un-paid to the drawer.
                            If not so what remidies i have to take action against the bank
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                              M
                              mansigupta01
                              from Noida, Uttar Pradesh
                              Aug 8, 2016
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 110024

                              Hi,

                              Wanted to inform you that i got a call from +91 [protected] claiming that they were from sbi credit card department. They informed me that they wanted to provide me with new credit card which would be chip enabled and with enhanced credit limit.

                              They had all my card details which include credit card number, expiry date, cvv number and my registered address (Both residence and office address). They asked me to confirm as to which address i want to receive my new card so i confirmed my office address for the same (Didn’t mention address myself as they already had).

                              Further to this, they informed me that they wanted to transfer my old card reward points to new card to which they will send an otp on my number. They asked me to share otp received, i shared 1 otp with them. Soon after sharing otp with them i got transaction of rs. 2500 made alert message and multiple otp for further transactions (Rs. 2500, 5069 etc). I hung up their phone and instantly got my card blocked and reissued a new one.

                              I request you to not to settle down the transactions of rs. 2500 made twice.

                              [protected]
                              Vodafone-billdesk mumbai in
                              2, 500
                              [protected]
                              Vodafone-billdesk mumbai in
                              2, 500

                              Please guide me with further procedure. Also, please note they had all my information: my credit card number, expiry date, cvv number and my registered address (Both residence and office address).

                              Bank is not refunding my money. I called them within 5 minutes transaction was made.

                              Thanks & regards,
                              Mansi gupta
                              Contact no +91 [protected]
                              Sep 10, 2016
                              Complaint marked as Resolved 
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 10, 2016
                              State Bank of India [SBI] Customer Care's response
                              Dear Customer, Trust your queries have been addressed and resolved after our telecon with you. Please reach out to us for further assistance or feedback.
                              Pls return amount

                              About fraud transaction on my sbi credit card - Comment #2517514 - Image #0
                              State Bank of India [SBI] Customer Care's response, Aug 10, 2016
                              Verified Support
                              Dear Customer,

                              We would love to get in touch with you and address the issue, request you to please mail us your detailed issue and contact or card details at [email protected] to enable us to address your concern on priority.
                              Hi I'm non sbi customer illl visit ur new rohtak road branch for making dd for ignou fee summition ur employ Mr saini say we not take cash pament for 2000rs dd u will pay me through cheak other wise I'll never make this.

                              Mob;-[protected]
                              Ajit
                              Sir i want new atm debit card because of i lost my presant used atm. And change my old passbook provide new passbook i dnt have cif number in my oldpass book
                              How i can check my balance ?
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                                Y
                                yogesh naik 7773
                                from Bengaluru, Karnataka
                                Aug 8, 2016
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                                Address: North Goa, Goa, 403 401

                                Sir,
                                I wish to change my phone number [protected]which i lost during this days my name is yogesh naik who is holding account in pernem, goa branch (11155) my account no is [protected] i brought new phone number i wish to stop messages on my last phone number and all new messages should be on my new phone no [protected] change of my phone number u can mail it to my email yogesh. Naik.[protected]@gmail.Com.
                                Kindly do the needful
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Change of moblie no.
                                I am sbi card holder. My card no. Is [protected]. Please change my mobile number to [protected] from [protected] for the updates. For monthly statements as "chief manager, vigilance department, sbi, l.H.O, hyderabad".
                                State Bank of India [SBI] Customer Care's response, Aug 10, 2016
                                Verified Support
                                Dear Customer,

                                We tried to reach you at 12:35 PM but were unable to connect. Request you to share a suitable time to call to address your concern. You can also connect with us on our email id [email protected].
                                I'm new account holder. My debit card not working
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                                  Anju francis
                                  from Ranchi, Jharkhand
                                  Aug 8, 2016
                                  Resolved
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                                  Resolved

                                  Address: Coimbatore, Tamil Nadu, 641 006

                                  Sir, I'm Anju, S, having an account no.[protected] in your branch SBI TNAU, Coimbatore. And Im from coimbatore but now Im in Cochin, Kerala. So Im using new number. So, I request you to change my number to [protected], please sir deactivate my provious mobile no and activate my current new mobile no [protected]. My ATM validity is expired so i can do my transactions only through my netbanking. I know for every transactions a security password msg will be forwarded to that number, but i am not possessing that number. So please sir, I request you to change my registered mobile number in my account. I'll be thanking you
                                  Aug 8, 2016
                                  Complaint marked as Resolved 
                                  Resolved
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  My old dont know
                                  M'y New Number [protected]
                                  My accents Number
                                  [protected]
                                  Pls aad m'y New number
                                  Thanks you
                                  Dear sir,

                                  kindly register me for sms alert for my SBI A/C No. [protected], Debit Card No. [protected] to my mobile No. [protected].

                                  Thanks...
                                  I reqsted sir.
                                  My SBI account in
                                  Electronic city branch (IFSC CODE : SBIN0009044 )
                                  MY ACCOUNT NO : [protected]
                                  I applied atm 3 months before .i debit and credit regularly. i feel difficulty to withdraw money .please issue atm card for me immediately .

                                  Thanks & Regards,
                                  G.PunithaRaja
                                  [protected]
                                  [protected]
                                  I am unable to download the pdf that says [pdf is still under process].
                                  I am trying to download from past 5 days but getting same error.
                                  I need to open an account in SBI very urgently.
                                  What should i do?
                                  any advice
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                                    parmeshsm
                                    from Bengaluru, Karnataka
                                    Aug 8, 2016
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                                    Address: 560030

                                    Dear Sir,


                                    With reference to the above subject, my name is S.M. Paramesh who is having an account at Citi Bank, MG Road branch, Bangalore write to request that I had transaction (withdrawal) on SBI ATM 12th cross Wilson garden on 3rd July 2016, at 2pm for an amount of Rs. 3000/- wherein the money came and went back to the machine which happened in front of the security incharge and Rs. 3000/- was deducted from my Citibank account rasied the complaint to SBI wilson garden branch they were helpless rasied to citibank, they said they want 7days time for investigation and they credited Rs.3000/- immediately to my acoount from them as an urgency after 10 days they debited Rs. 3000/- from my account stating that the transaction was valid and asked to contact the concerned Atm branch for the dispute happened after my request for the soft copy of transaction happened on 3 july which they forwared to me and i am attaching the same.

                                    Hence I request you to check all the transaction happened during that day and also investigate your cctv cam and do the reverse to my account and do the needful.

                                    My number is [protected]


                                    Thanking you Sir.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Sir i went to sbi at renukut hindalco colony dist sonbhdra up every counter have a swipe machine available and staff ia also working there but machine is not working.why you put swipe machine in every counter?
                                    Sir
                                    My reqast to new checkbook my a/c no [protected] send to my add- harish singh bora 2 Naga REGT C/O 99 APO
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                                      S
                                      Siddhi Manerikar
                                      from Pune, Maharashtra
                                      Aug 9, 2016
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                                      Address: 411041

                                      I made IMPS transaction on 28th July 2016 from SBI Hingne branch (online banking) to Abhyudaya bank. The status is pending since 28th July. Money is deducted from my account but not yet deposited to either account.

                                      Date f transaction : 28th July 2016
                                      Transferred from Account : SBI Hingne Branch
                                      Transferred to Account : Abhyudaya Bank

                                      I made test transaction of 100 rupees few days back. It worked well. However for this transaction, I am facing issue. What should I do?
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        kulka62
                                        from Delhi, Delhi
                                        Aug 8, 2016
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                                        Address: Vadodara, Gujarat, 390009

                                        From: Sanjay Kulkarni
                                        SB A/C NO. [protected]
                                        To,
                                        Branch Manager,
                                        State Bank Of India
                                        ONGC Colony, Makarpura Road
                                        Vadodara-390009

                                        D/sir

                                        It has come to my notice that Rs. 99 has been deducted from my account on 26.05.2016 with description as “ To transfer P[protected] Tr for DDR BAJAJ-AUTO”
                                        To the best of my knowledge I have not carried out / authorized above transaction and the deductions may be reversed immediately.
                                        Though the amount is small, but how can an unknown entity can debit my account with out my permission? Tomorrow the amount may be large putting huge losses to me.
                                        It is requested to carryout thorough investigation of this deduction, and the deducting Agency may be reprimanded for such act. The actions may be suitably be informed to the undersigned.

                                        Thanking you


                                        Sanjay Kulkarni
                                        Mobile No +91 [protected].
                                        [protected]@gmail.com
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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