State Bank of India [SBI] Complaints & Reviews

S B I Jangpura/ Bhogal branch has been shifted to Mathura Road, nearly three months ago. Still there is no drop box outside. It is very
Inconvenient to go to the bank in working hours as we also have to go to office at the same time. Request to get it installed urgently.

'Hi, I'm a Credit Card Holder of SBI, and my grievance isMy Credit card Bill generation date is 24th of every month and my due date is 14th of every month.I had outstanding due amount of 80880 to be paid by due date of 14th July(with subject to some minimum amount).So, I Paid 5000 of the amount on due date and 70000 of the amount on 19th of July.Now, the remaining outstanding amount remains as 5880.So, now the Bank instead of charging interest on just the due amount left I.e., 5880, has charged me finance charges other interest on the whole 75880 for 20 days (i.e., from 24th June to 19th July)apart from Genuine finance charges on 5880.Sir, Kindly let me know the Genuine Bill for the due amount.I was going across the RBI policies and I came to know that suppose if the customer/consumer clears off his due amount even after the due date but before the next bill Generation cycle he won't be to the subject to charge of any interest on him/her.So, here eventhough I haven't paid the whole/complete amount before the next billing cycle still I paid the 90% of the amount.
Also, I would like to notify you that I have already taken home loan from SBI, and I am first time user of any credit card and the Person who had given me the credit card didn't notified me any details regarding payment dates and interest charged and other required information, except the offers.Therefore I was called in person to collect the due amount every month and was levied charge of 90 for that without any information to me.Moreover, they didn't informed me about my due date and all and silently was imposing late payment fee for every month.Therefore, in last 7-8 months I have paid more than 17000 which includes late payment fees and normal other charges.Sir, being a customer of national bank with such heavy loan, Please consider the things/situations in regard and give me the Genuine justification for my cause.
Thanks in Advance.Expecting the Response soon from your side.
Regards,
Rashmi Kumari.

Dear Customer,

We would love to get in touch with you and address the issue, request you to please mail us your detailed issue and contact or card details at [protected]@sbicard.com to enable us to address your concern on priority.

Dear Vishal,

CIBIL cannot make any change directly to your Credit Report but we can help you raise the dispute with the credit institution. Only once the change is authorized and provided by them, your credit report can be updated. To report discrepancies in your credit report, fill the requisite information at CIBIL’s Dispute Resolution webpage: https://www.cibil.com/dispute/

Regards,
Team CIBIL